88 of the
502 complaints about the 2002 Mazda Tribute are about the
braking system — 18% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
70,200 miles.
The contact owns a 2002 Mazda Tribute. The contact stated that the check engine warning light was illuminated. Additionally, the contact stated that while driving at various speeds, the transmission was shifting erratically and made an abnormal rumbling sound. The contact stated that the vehicle hesitated to respond and was jerking upon depressing the accelerator pedal. The contact who is an independent mechanic had replaced the transmission speed sensor, the transmission shift position sensor, the vehicle speed sensor, the shift solenoid block, the transmission fluid, the transmission clutch solenoid, and the wheel speed sensor; however, the failure persisted. The contact used an OBD scanner and retrieved DTC codes indicating that the ABS wiring was overheating. The contact later became aware that the VIN was included in NHTSA Campaign Number: 12V016000 (Service Brakes, Hydraulic). The vehicle was taken to the dealer for the recall repair; however, the dealer bypassed the ABS module. The contact stated that while driving 40 MPH to the residence after the repair, the failure recurred. The contact stated that the recall repair did not involve bypassing the ABS module. The dealer was contacted, but no further assistance was provided. The vehicle was not repaired. The manufacturer was notified of the failure, and several cases were opened; however, no assistance was provided. The failure mileage was approximately 162,000.
NHTSA complaint #11556495 — an unverified report by a vehicle owner.
Newnan, GA
SERVICE BRAKES
My car has had a abs engine code for a year that I have spent a lot of money trying to get it off because, I can’t renew my tag because it failed emissions vehicle safety test . So I was notified by my insurance company that my vehicle was under recall. I read it and called Mazda and it was confirmed and I went to the shop and I waited 6 hours for the installation of a new abs module and wire harness. Hennesy Mazda of morrow Georgia bypassed the abs system but replaced my voltage regulator with out my consent. The recall recommended repair is to replace the abs module and harness. The dealership refused to comply and neither offered a tow back to Newnan Georgia where I live. So they placed me and others at risk by failing to comply. I have been ignored even after speaking with 3 customer service representatives and I was given a call [XXX] 10/11/23. I was told that I had to get it to Marietta Jim Ellis Mazda and that they would contact me but know one has called. I need your help to resolve this serious violation of the recall and the altering of my vehicles abs by bypassing it 😳🙄. I have lost a total of $2,367 in parts lost wages and anguish due to their lack of compliance of the recall of my 2002 Mazda tribute es abs module and harness. The abs module and wiring to ECM gets the voltage regulator hot and causes abs engine light to illuminate and malfunction. This my work vehicle I need it to make a living. The abs module and harness wasn’t changed but was bypassed 😳. The recall clearly states the issue and recommended repairs by vehicle manufacturer or authorized dealer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11549734 — an unverified report by a vehicle owner.
at 150,000 milesFarrell, PA
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 MAZDA TRIBUTE. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO STOP AND CONTINUED TO MOVE FORWARD. THE CONTACT HAD TO FORCEFULLY DEPRESS THE BRAKE PEDAL TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. IN ADDITION, NONE OF THE LOCKS FUNCTIONED AND THE BODY FRAME WAS RUSTED. THE CONTACT ALSO STATED THAT THE REAR HATCH WINDOW DETACHED FROM THE VEHICLE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 04V583000 (VEHICLE SPEED CONTROL), 12V357000 (ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL), AND 14V174000 (STRUCTURE). THE VEHICLE WAS UNABLE TO BE DRIVEN AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT CALLED PRESTON MAZDA (LOCATED AT 260 BOARDMAN POLAND RD, BOARDMAN, OH 44512, (844) 835-0773) AND WAS INFORMED TO TOW THE VEHICLE TO THEIR FACILITY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 150,000.
NHTSA complaint #11255963 — an unverified report by a vehicle owner.
at 202,500 milesJennings, MO
SERVICE BRAKES
MY 2002 MAZDA TRIBUTE IS LEAKING BRAKE FLUID PER MAZDA RECALL MY VEHICLE WAS MANUFACTURED 01/02. AND IT SMELLS SMOKY! I DIDN'T GET A RECALL NOTICE BUT, MY TRIBUTE IS HAVING THE EXACT PROBLEM SITED ON U.S. NEWS & WORLD REPORT. QUOTE: MAZDA RECALLING 52,390 TRIBUTE SUVS FROM THE 2001 AND 2002 MODEL YEARS FOR A PROBLEM WITH THEIR BRAKES. ACCORDING TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION, PART OF THE TRIBUTE'S BRAKE SYSTEM COULD LEAK BRAKE FLUID. IF THE BRAKE FLUID LEAKS, IT'S POSSIBLE THAT THE FLUID CAN COME IN CONTACT WITH WIRES THAT CONTROL THE ANTI-LOCK BRAKE SYSTEM. CORROSION MAY DEVELOP IN THE ELECTRICAL CONNECTOR LEADING MELTING, SMOKING OR POSSIBLE FIRE,' NHTSA REPORTS. NHTSA SAYS THAT OWNERS SHOULD PARK THEIR MAZDA TRIBUTE OUTSIDE UNTIL THE VEHICLE HAS BEEN TAKEN IN TO THE DEALERSHIP TO BE FIXED. THIS IS UNUSUAL COMPARED WITH MOST VEHICLE SAFETY RECALLS, BUT WITH THE POSSIBILITY OF A FIRE OCCURRING, OWNERS SHOULD HEED THIS WARNING. AFFECTED MAZDA TRIBUTE SUVS WERE BUILT FROM APRIL 20, 2000 THROUGH JULY 19, 2002. YOU CAN CHECK TO SEE WHEN YOUR 2001 OR 2002 MAZDA TRIBUTE WAS BUILT BY CHECKING THE STICKER ON THE INSIDE OF THE DRIVER'S SIDE DOOR JAMB.
NHTSA complaint #11084667 — an unverified report by a vehicle owner.
at 145,000 milesBurr Ridge, IL
SERVICE BRAKES
CATASTROPHIC FAILURE OF RUBBER BRAKE HOSE ON FRONT PASSENGER WHEEL. TOTAL LOSS OF ABS BRAKING SYSTEM DURING ATTEMPTED STOP WITH VEHICLE IN MOTION AND SLOWING AT AN INTERSECTION. MADE LOUD POP / GUNSHOT SOUND, SPEWING BRAKE FLUID. HAD TO ENGAGE EMERGENCY AND PARKING BRAKE TO PREVENT COLLISION.
NHTSA complaint #10861152 — an unverified report by a vehicle owner.
at 141,300 milesRock Hill, SC
SERVICE BRAKES
I NOTICED A BRAKE FLUID LEAK UNDER THE VEHICLE IN MY GARAGE. AFTER CHECKING UNDER THE HOOD, I NOTICED BRAKE FLUID SPLATTERED AROUND ENGINE COMPARTMENT. WHEN I CHECKED THE BRAKE FLUID,THE TOP WAS LOOSE,AND THE RESERVOIR WAS LOW. THIS IS THE SECOND TIME I NOTICED THIS, AND WHEN I CHECKED MY VIN# AGAINST RECALLS, THERE IS NONE FOR THIS PROBLEM FOR MY PARTICULAR VEHICLE. BUT I KNOW THERE IS A SAFETY RECALL IN EFFECT FOR 2001-2002 TRIBUTES FOR THIS PROBLEM PER NHTSA 12V016000. IT SPECIFICALLY REFERENCES THE MASTER CYLINDER RESERVOIR CAP, WHICH I THINK MAY BE MY PROBLEM ALSO.
NHTSA complaint #10691604 — an unverified report by a vehicle owner.
at 141,300 milesRock Hill, SC
SERVICE BRAKES, HYDRAULIC
I NOTICED A BRAKE FLUID LEAK UNDER THE VEHICLE IN MY GARAGE. AFTER CHECKING UNDER THE HOOD, I NOTICED BRAKE FLUID SPLATTERED AROUND ENGINE COMPARTMENT. WHEN I CHECKED THE BRAKE FLUID,THE TOP WAS LOOSE,AND THE RESERVOIR WAS LOW. THIS IS THE SECOND TIME I NOTICED THIS, AND WHEN I CHECKED MY VIN# AGAINST RECALLS, THERE IS NONE FOR THIS PROBLEM FOR MY PARTICULAR VEHICLE. BUT I KNOW THERE IS A SAFETY RECALL IN EFFECT FOR 2001-2002 TRIBUTES FOR THIS PROBLEM PER NHTSA 12V016000. IT SPECIFICALLY REFERENCES THE MASTER CYLINDER RESERVOIR CAP, WHICH I THINK MAY BE MY PROBLEM ALSO.
NHTSA complaint #10691604 — an unverified report by a vehicle owner.
at 160,000 milesSacramento, CA
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 MAZDA TRIBUTE. THE CONTACT STATED THAT THE ABS SENSOR ILLUMINATED INTERMITTENTLY SEVERAL TIMES. THE CONTACT MENTIONED THAT THE VEHICLE FAILED TO RESTART AFTER PARKING IT. THE CONTACT USED BATTERY CABLES AND WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS NOT NOTIFIED NOR WS THE VEHICLE INCLUDED IN RECALL NHTSA CAMPAIGN ID NUMBER: 12V016000 (SERVICE BRAKES, HYDRAULIC), NHTSA CAMPAIGN ID NUMBER: 07V157000 (SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN ID NUMBER: 07E023000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
NHTSA complaint #10659735 — an unverified report by a vehicle owner.
at 165,000 milesHuntington, WV
SERVICE BRAKES
APPLYING BRAKES AND ABS KICKS IN AND MAKES THE TIRES LOCK UP IN THE BACK AND SLIDES THE REAR END OF THE VEHICLE AROUND. SEEMS ELECTRICAL PROBLEMS ARE OCCURRING ALSO. HEADLIGHTS HAVE A SHORT, REVERSE LIGHTS DON'T WORK,AND WINDOW CONTROLS DON'T ALWAYS WORK. VEHICLE HAS DONE ALL THIS SINCE I HAVE OWNED IT. IT WAS BOUGHT USED AND I HAVE HAD IT CHECKED FOR ALL RECALLS AND THEY ARE ALL UP TO DATE, OR SO THE MAZDA DEALER SAYS THEY ARE. I HAVE HAD BRAKES REPLACED ALONG WITH ROTORS AND TIRES AND THE VEHICLE DOES THE SAME THING.
NHTSA complaint #10643074 — an unverified report by a vehicle owner.
at 95,000 milesPittsburgh, PA
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 MAZDA TRIBUTE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE ABS WARNING INDICATOR BEGAN TO ILLUMINATE UNTIL THE ENGINE WAS TURNED OFF. IN ADDITION, THE BRAKES EMITTED A STRONG BURNING ODOR. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 07V157000 (SERVICE BRAKES, HYDRAULIC) IN 2012 HOWEVER, THE FAILURE RECENTLY RECURRED. THE MANUFACTURER WAS NOTIFIED AND THEY INFORMED THE CONTACT THAT THE OWNER WOULD BE RESPONSIBLE FOR THE DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
NHTSA complaint #10546619 — an unverified report by a vehicle owner.
at 154,000 milesChapel Hill, NC
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 MAZDA TRIBUTE. THE CONTACT STATED THAT BRAKE FLUID WAS LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE BRAKE FLUID RESERVOIR HOUSING WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V016000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 154,000 AND THE CURRENT MILEAGE WAS 188,000.
NHTSA complaint #10512582 — an unverified report by a vehicle owner.
at 154,000 milesChapel Hill, NC
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 MAZDA TRIBUTE. THE CONTACT STATED THAT BRAKE FLUID WAS LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE BRAKE FLUID RESERVOIR HOUSING WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V016000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 154,000 AND THE CURRENT MILEAGE WAS 188,000.
NHTSA complaint #10512582 — an unverified report by a vehicle owner.
Bend, OR
SERVICE BRAKES
BOUGHT VEHICLE AT ABOUT 75K MILES, CURRENTLY HAS 99K MILES, DURING THIS ENTIRE TIME THE BRAKES HAVE BEEN WARPED AND HAVE GOTTEN SUBSTANTIALLY WORSE. MY DRIVING HABITS ARE PRIMARILY CITY, AND HWY DRIVING, NO TOWING, NO HEAVY LOADS. BRAKES SHOULD BE FINE BUT ARE WARPED SO BAD THAT WHEN BRAKING MEDIUM TO HARD, ESPECIALLY BEFORE A CORNER, THE VEHICLE BECOME DIFFICULT TO CONTROL FROM SHAKING AND SHUTTERING OF THE BRAKE ROTORS. FROM THE RESEARCH I FOUND ONLINE THIS APPEARS TO BE A COMMON PROBLEM AMONG MAZDA TRIBUTES. I WAS INSTRUCTED TO REPORT THIS HERE. MAZDA NEEDS TO CONFRONT THIS ISSUE BECAUSE IT IS SO COMMON.
NHTSA complaint #10504334 — an unverified report by a vehicle owner.
at 185,000 milesMT. IDA, ARFire
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 MAZDA TRIBUTE. THE CONTACT STATED THAT WHILE PARKED THE VEHICLE BURST INTO FLAMES. THE CONTACT PUT THE FIRE OUT WITH A FIRE EXTINGUISHER. THE FIRE DEPARTMENT WAS NOT CONTACTED. THE CONTACT BELIEVED THE FIRE WAS CAUSED BY NHTSA CAMPAIGN I.D. NUMBER 12V016000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK: CONTROL UNIT/MODULE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DECIDED TO REFERRED THE CONTACT TO THE DEALER IN ORDER TO DETERMINE IF THE VEHICLE WAS INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 185,000.
NHTSA complaint #10486028 — an unverified report by a vehicle owner.
at 113,000 milesSAN Antonio, TXFire
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 MAZDA TRIBUTE. THE CONTACT STATED THAT VEHICLE CAUGHT ON FIRE WHILE PARKED. THE CONTACT CALLED THE FIRE DEPARTMENT TO EXTINGUISH THE FLAMES. THE FIRE DEPARTMENT STATED THAT THE FIRE WAS DUE TO AN ELECTRICAL COMPONENT. THE CONTACT REFERENCED NHTSA CAMPAIGN I.D. NUMBER 12V016000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK: CONTROL UNIT/MODULE), WHICH STATED THAT A FIRE COULD RESULT FROM BRAKE FLUID LEAKING ONTO THE MASTER CYLINDER. THE CONTACT DID NOT VERIFY WITH THE MANUFACTURER IF THE VEHICLE WAS INVOLVED IN THE RECALL. THE FAILURE MILEAGE WAS 113,000.
NHTSA complaint #10469980 — an unverified report by a vehicle owner.
Lake Arrowhead, CA
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
2002 MAZDA TRIBUTE. CONSUMER WRITES IN REGARDS TO VEHICLE RECALL *TGW THE CONSUMER STATED HE CALLED MAZDA CORPORATION SEVERAL TIMES DURING THE PAST FIVE MONTHS AND ASKED WHAT PROGRESS HAD BEEN MADE IN REPAIRING THE ABS RECALL DEFECT. MAZDA INFORMED THE CONSUMER THAT PURSUANT TO THE RECALL, THEY WOULD NOT BE ABLE TO REPLACE THE DEFECTIVE PART AT THIS TIME. MAZDA RECOMMENDED THE CONSUMER PARK HIS VEHICLE AWAY FROM STRUCTURES IN THE UNLIKELY EVENT, THE ABS MODULE DEVELOPED AN ELECTRICAL SHORT.
NHTSA complaint #10463767 — an unverified report by a vehicle owner.
at 82,000 milesMatteson, IL
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 MAZDA TRIBUTE. THE CONTACT STATED RECEIVED THE RECALL NOTICE ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 12V016000 (SERVICE BRAKES, HYDRAULIC: ANTI LOCK: CONTROL UNIT/MODULE) IN FEBRUARY 2012. THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE YET. THE CONTACT FELT THAT THE RECALL HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE FAILURE MILEAGE WAS 82,000 AND THE CURRENT MILEAGE WAS 85,000.
NHTSA complaint #10463158 — an unverified report by a vehicle owner.
Banner ELK, NC
SERVICE BRAKES
GOT A RECALL NOTICE IN FEB. 2012 AND HAVE NOT HEARD ANYTHING FROM MAZDA SINCE. I DID CONTACT THE CO. AND THEY SAID THE PARTS TO FIX MY CAR WOULD BE AVAILABLE IN THE SECOND QUARTER OF 2012. IT IS NOW JUNE 13TH AND I STILL HAVE NOT HEARD ANYTHING. DO I NEED TO BE CONCERNED? THE RECALL IS 6712A AND I WAS TOLD NOT TO PARK CLOSE TO ANY STRUCTURES. MY HUSBAND WANTS THE CAR MOVED AWAY FROM THE HOUSE. I NEED TO KNOW IF THERE IS A REAL SAFETY PROBLEM AND WHY THE CO. WON'T GET BACK TO ME ABOUT IT. THANK YOU
NHTSA complaint #10461417 — an unverified report by a vehicle owner.
Stuart, FL
SERVICE BRAKES
RECEIVED NOTICE FROM MAZDA REGARDING SAFETY RECALL #6712A IN FEB 2012 FOR OUR 2002 MAZDA TRIBUTE - RECOMMENDED ACTION WAS TO PARK VEHICLE OUTDOORS, AWAY FROM STRUCTURES TO PREVENT UNATTENDED POTENTIAL FIRE FROM SPREADING RELATED TO ELECTRICAL SHORT /ABS MODULE. IT HAS NOW BEEN 3 MONTHS AND MAZDA HAS NOT PROVIDED THE NECESSARY REPAIRS TO RETURN THIS VEHICLE TO A SAFE CONDITION.
NHTSA complaint #10460399 — an unverified report by a vehicle owner.
Lakewood, CA
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 MAZDA TRIBUTE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V016000 (SERVICE BRAKES HYDRAULIC: ANTILOCK: CONTROL UNIT/ MODULE) ON DECEMBER 12, 2012. THE DEALER WAS CONTACTED AND ADVISED THAT THE PARTS NEEDED FOR THE REPAIR WOULD NOT BECOME AVAILABLE UNTIL THE SECOND QUARTER OF 2012. THE CONTACT WAS CONCERNED BECAUSE THE VEHICLE WOULD NOT BE REPAIRED UNDER THE RECALL INA REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS CONTACTED AND STILL ADVISED THAT THE PARTS HAD NOT YET BECOME AVAILABLE. THE FAILURE MILEAGE WAS UNAVAILABLE.
NHTSA complaint #10459558 — an unverified report by a vehicle owner.
at 62,000 milesForest, VA
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 MAZDA TRIBUTE. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 12V016000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE). AN AUTHORIZED DEALER WAS NOTIFIED ON NUMEROUS OCCASIONS AND THE CONTACT WAS INFORMED THAT THERE WAS NOT AN AVAILABLE RELEASE DATE FOR THE NECESSARY PARTS IN ORDER TO MAKE THE RECALL REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.
NHTSA complaint #10459387 — an unverified report by a vehicle owner.
Kansas City, MO
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
2002 MAZDA TRIBUTE. CONSUMER WRITES IN REGARDS TO SAFETY RECALL 6712A CONCERNING ABS SYSTEM REPAIRS AND SEEKS REIMBURSEMENT *TGW THE DEALER INFORMED THE CONSUMER, THERE WAS NOTHING THEY COULD DO UNTIL SHE RECEIVED A NOTIFICATION LETTER SAYING THE PART WAS IN STOCK. THE CONSUMER TOOK THE VEHICLE TO AN INDEPENDENT SHOP BECAUSE THE BRAKE LIGHT ILLUMINATED ON THE DASHBOARD. THE BRAKE MASTER CYLINDER WAS REPLACED.
NHTSA complaint #10458388 — an unverified report by a vehicle owner.
Kansas City, MO
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
2002 MAZDA TRIBUTE. CONSUMER WRITES IN REGARDS TO SAFETY RECALL 6712A CONCERNING ABS SYSTEM REPAIRS AND SEEKS REIMBURSEMENT *TGW THE DEALER INFORMED THE CONSUMER, THERE WAS NOTHING THEY COULD DO UNTIL SHE RECEIVED A NOTIFICATION LETTER SAYING THE PART WAS IN STOCK. THE CONSUMER TOOK THE VEHICLE TO AN INDEPENDENT SHOP BECAUSE THE BRAKE LIGHT ILLUMINATED ON THE DASHBOARD. THE BRAKE MASTER CYLINDER WAS REPLACED.
NHTSA complaint #10458388 — an unverified report by a vehicle owner.
at 252,000 milesLawrenceville, GA
SERVICE BRAKES
MASTER CYLINDER CAP LEAK CAUSED FLUID TO DRIP ON ABS MODULE CAUSING SHORT, NOW ABS MODULE MOTOR STAYS ON CONTINUOUSLY EVEN WHEN I TURN OFF THE CAR, UNLESS I DISCONNECT THE BATTERY. (THIS IS THE 3RD OEM MASTER CYLINDER I HAVE HAD REPLACED ON THIS MAZDA TRIBUTE! THEY ALL HAVE HAD LEAKY CAPS!) I ALREADY HAD THE LAST MAZDA ABS RECALL COMPLETED (WHICH WAS A JOKE - MAZDA WAS ONLY BOUND TO "INSPECT THE ABS MODULE FOR CORROSION - AND IF THEY FOUND NONE THEY WERE NOT BOUND TO TAKE ANY ACTION OR REPLACE ANY PARTS). I RECEIVED ANOTHER RECALL NOTICE WITHIN A MONTH OF THEM COMPLETING THE FIRST RECALL. THIS TIME THE RECALL STATES THAT THEY MUST REPLACE THE LEAKY MASTER CYLINDER CAP AND REPLACE THE FAULTY ABS MODULE AT NO COST. SO I CALLED MY LOCAL DEALERSHIP (RICK CASE MAZDA) AND EXPLAINED THAT MY VEHICLE IS ALREADY SHOWING SYMPTOMS THAT COULD RESULT IN A FIRE IF I WEREN'T DISCONNECTING THE BATTERY EVERY TIME I TURNED OFF AND PARKED THE VEHICLE. TO WHICH THEY SAID THEY HAD NO PARTS YET FROM MAZDA TO SERVICE THE RECALL, BUT BRING IT IN ANYWAY AND WE'LL DIAGNOSE THE PROBLEM. SERVICE MANAGER SAYS THEY WILL ASK THE MAZDA REP WHAT THEY SHOULD DO IN THIS CASE. I HAVE NO CONFIDENCE THAT THEY WILL TAKE CARE OF THE PROBLEM AS THEY OBVIOUSLY DID NOT DO ANYTHING ON THE LAST RECALL.
NHTSA complaint #10456934 — an unverified report by a vehicle owner.
Killeen, TX
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 MAZDA TRIBUTE. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V016000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE ). THE RECALL CAMPAIGN WAS EXPECTED TO BEGIN FEBRUARY 2012 HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE NOT READILY AVAILABLE. THE CONTACT BELIEVED THAT THE TIME FRAME INVOLVED WITH HAVING A RECALL DEFECT REPAIRED WAS UNREASONABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE WITHIN THE VEHICLE. THE CURRENT MILEAGE WAS UNKNOWN.
NHTSA complaint #10454501 — an unverified report by a vehicle owner.
at 132,000 milesWashington Township, MIFire
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 MAZDA TRIBUTE. WHILE DRIVING APPROXIMATELY 30 MPH, THERE WAS A STRONG BURNING ODOR WHEN SMOKE BEGAN TO BILLOW FROM THE HOOD AREA. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD AND INSPECTED THE FIRE UNDER THE HOOD. A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE RESIDENCE AND WAS NEITHER DIAGNOSED NOR REPAIRED. PRIOR TO THE FIRE, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 07V157000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK: CONTROL UNIT/MODULE). THE DEALER WAS CONTACTED IN ORDER TO SECURE AN APPOINTMENT FOR RECALL REPAIRS BUT THE DEALER ADVISED THAT THE PARTS NEEDED FOR REPAIR WERE NOT AVAILABLE. IN ADDITION, THE TECHNICIAN ASSURED THE CONTACT THAT THE VEHICLE WAS SAFE TO DRIVE HOWEVER, THE CONTACT EXPERIENCED THE RECALL CONSEQUENCE BEFORE THE RECALL REPAIR COULD BE PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 132,000.
NHTSA complaint #10452966 — an unverified report by a vehicle owner.
at 60,000 milesRogers, AR
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 MAZDA TRIBUTE.THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:12V016000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE) AND WAS INFORMED BY THE MANUFACTURER THAT THE PARTS NEEDED TO PERFORM THE RECALL REPAIR WOULD TAKE THREE MONTHS TO BE MANUFACTURED. THE CONTACT STATED THAT THE TIME PERIOD FOR THE RECALL REPAIR WAS UNSATISFACTORY. THE CURRENT AND THE FAILURE MILEAGES WERE 60,000.
NHTSA complaint #10449985 — an unverified report by a vehicle owner.
at 150,000 milesBirmingham, ALCrash
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 MAZDA TRIBUTE. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR MALFUNCTIONED AND AS A RESULT, SHE UNABLE TO UNLOCKED OR OPEN THE DOOR. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150,000 AND THE CURRENT MILEAGE WAS 152,000. THE CONSUMER STATED BRAKE FLUID LEAKED WHICH CAUSED HER TO NOT HAVE ANY BRAKES. AS A RESULT, THE CONSUMER HAD AN ACCIDENT AND HIT A POLE. THE CONSUMER ALSO STATED THE VEHICLE HAS ELECTRICAL PROBLEMS. UPDATED 04/25/12
NHTSA complaint #10449574 — an unverified report by a vehicle owner.
at 60,000 milesTerrytown, LAFire
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 MAZDA TRIBUTE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR UNRELATED REPAIRS WHERE THE MECHANIC ADVISED THE CONTACT THAT THE MASTER CYLINDER WAS LEAKING ONTO THE ABS PUMP WIRING. THE WIRING WAS MELTED AND THE PUMP WAS NO LONGER FUNCTIONING. THE ABS AND BRAKE WARNING LIGHTS WERE ALSO ILLUMINATED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 12V016000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE ) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
NHTSA complaint #10449182 — an unverified report by a vehicle owner.
Newcastle, WAFire
SERVICE BRAKES, HYDRAULIC
MY SON HAS DRIVEN THIS VEHICLE SINCE 2008, WHEN WE PURCHASED IT FOR HIM TO USE WHILE IN COLLEGE. HE WAS DRIVING ONTO CAMPUS AND WHEN APPROACHING THE PARKING LOT, HE NOTICED ABS AND AIRBAG LIGHTS COMING ON AND OFF ON THE DASHBOARD. AS HE PARKED HE REALIZED THERE WAS SMOKE COMING FROM UNDER THE HOOD. HE OPENED THE HOOD, SAW A FIRE, AND CALLED 911 IMMEDIATELY. THEY ARRIVED QUICKLY AND SUCCESSFULLY PUT THE FIRE OUT. FIREMEN TOLD HIM IT APPEARED TO HAVE BEEN ELECTRICAL AND HE WAS LUCKY THEY GOT THERE AS QUICK AS THEY DID. INSURANCE CLAIM ADJUSTER TOOK IT TO A FORD SHOP (CLOSEST) WHERE THEY HAD IT FOR A WEEK AND SAID THEY COULDN'T GET PARTS, BUT WERE AWARE OF A RECALL COMING ON THE AREA THE FIRE HAD OCCURRED IN (THE WIRING HARNESS AND ABS MODULE). IT WAS THEN SENT TO A MAZDA DEALER, THAT HAD IT FOR 10 DAYS, AND FINALLY SAID THE NEEDED PARTS WERE OBSOLETE AND THEY COULD NOT REPAIR THE VEHICLE. CLAIMS ADJUSTER CHECKED WITH ANOTHER FORD AND ANOTHER MAZDA DEALER, GETTING THE SAME ANSWERS FROM BOTH. BY THE WAY, WHEN THEY CHECKED ON THE VIN, THEY SAID IT WAS NOT ON ANY MAZDA RECALLS. THIS WAS AT THE END OF JANUARY/BEGINNING OF FEBRUARY 2012. SO AFTER ALL THIS, THEY HAD TO TOTAL A VEHICLE THAT ONLY HAD ABOUT 77,000 MILES ON IT AND WAS IN EXCELLENT CONDITION OTHERWISE. THE DAY I GET HOME FROM HAVING DOCUMENTS NOTARIZED FOR THE INSURANCE COMPANY, IN MY MAILBOX IS A RECALL FROM MAZDA....THIS VERY ONE 6712A, WHICH I HAD ALREADY FOUND ONLINE DAYS PRIOR TO THE MAZDA DEALERS DENYING OUR VIN WAS INCLUDED. THE RECALL LETTER STATES THE WORK FROM A PRIOR RECALL IN 2007 REGARDING THIS ISSUE HAD BEEN DONE. WE ARE VERY GRATEFUL THIS FIRE DID NOT CAUSE AN ACCIDENT OR MORE SERIOUS EMERGENCY SITUATION. AND WE ARE GRATEFUL OUR INSURANCE COMPANY ISN'T HOLDING THINGS UP DUE TO MAZDA'S LACK OF HELP.
NHTSA complaint #10448498 — an unverified report by a vehicle owner.