Owners have filed 232 complaints
about the 2004 Mazda Tribute with NHTSA between 2003 and 2025.
The largest single group is the suspension.
Across this model's run it ranks 5 of 9 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 37
Against the median year of the Mazda Tribute. 50 means typical for this
model; 100 means roughly double.
Severity — 100
19.8% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 20
12% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
3652.2%
Automatic Transmission
1115.9%
Cables
710.1%
Engine
45.8%
Side/Window
34.3%
Accelerator Pedal
34.3%
Frontal
34.3%
Sensor/Control Module
22.9%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
31.6%
1,000 – 9,999 miles
73.7%
10,000 – 24,999 miles
63.1%
25,000 – 49,999 miles
105.2%
50,000 – 74,999 miles
2613.6%
75,000 – 99,999 miles
3116.2%
100,000 – 149,999 miles
5227.2%
150,000+ miles
5629.3%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Side barrier crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2004 Mazda Tribute 4-DR.
—
—
—
—
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Nov 2003peak 9Oct 2025
NHTSA investigations into the 2004 Mazda Tribute
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
On July 8, 2012, The Center for Auto Safety has petitioned NHTSA to open defect investigations on Model Year (MY) 2002 ? 2004 Ford Escape and Mazda Tribute vehicles with certain cruise control cables.The Center for Auto Safety has also petitioned for a hearing to address whether Ford Motor Company (Ford) and Mazda North American Operations (Mazda) met their obligations to notify owners and correct a defect in certain Ford Escape and Mazda Tribute vehicles.The petitions to open investigations are denied as unnecessary and the petitions to conduct hearingsare denied.ODI IDs referenced above are:...
PE12019Opened 17 Jul 2012Closed 21 Feb 2013VEHICLE SPEED CONTROL:CABLES
Stuck Throttle
In a letter dated July 25, 2012 Ford Motor Company (Ford) submitted a Defect Information Report (DIR), NHTSA Recall No. 12V-353 to NHTSA identifying a safety defect involving inadequate clearance between the engine cover and the speed control cable connector, which could result in a stuck throttle condition.The vehicles involved are model year (MY) 2001 through MY 2004 Ford Escape vehicles equipped with 3.0L V6 engines and speed (cruise) control.A redesigned engine cover was implemented in production beginning in MY 2005, which provided additional clearance of the speed control cable to the en...
EA10002Opened 14 Jan 2010Closed 29 Feb 2012SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Engine Compartment Fire
Ford and Mazda recalled model year (MY) 2001 through 2004 Ford Escape (07V-156) and Mazda Tribute (07V-157) vehicles due to non-crash fires or non-fire thermal events originating in the engine compartment at or near the ABS control module.Approximately 545,700 vehicles were subject to the initial safety recalls and approximately 424,700 vehicles were serviced under those campaigns. The campaigns addressed potentially damaged, missing or misplaced seals in the ABS control module wiring harness electrical connector that could allow brake fluid to enter the connector, possibly resulting in corros...
IN LETTERS DATED MARCH 30, 2007, FORD MOTOR COMPANY (FORD) AND MAZDA NORTH AMERICAN OPERATIONS (MAZDA) NOTIFIED THE AGENCY THAT THEY WILL CONDUCT RECALLS 07V-156 AND 07V-157, RESPECTIVELY, TO REMEDY A SAFETY DEFECT THAT MAY RESULT IN FIRE IN A WIRING CONNECTOR USED IN CERTAIN MODEL YEAR (MY) 2001-2004 FORD ESCAPE AND MAZDA TRIBUTE VEHICLES EQUIPPED WITH ABS.THE RECALL CAMPAIGN PRESCRIBES AN INSPECTION OF THE SUBJECT COMPONENTS, WHICH SHALL BE REPAIRED OR REPLACED ONLY IF NECESSARY.IF THE SUBJECT VEHICLE PASSES THE VISUAL INSPECTION THEN THE RECALL INSTRUCTS THE TECHNICIAN TO APPLY ELECTRICAL G...
THE OFFICE OF DEFECTS INVESTIGATION (ODI) RECEIVED A DEFECT PETITION DATED MARCH 5, 2009 ALLEGING THAT THE PETITIONER NEVER RECEIVED THE RECALL REMEDY FOR 07V-156 AND THAT, AS A RESULT, THE PETITIONER'S MY2003 FORD ESCAPE CAUGHT FIRE AT THE ABS CONTROL MODULE.IN RESPONSE TO ODI FOLLOW-UP, THE MANUFACTURER VERIFIED THAT THE PETITIONER'S VEHICLE HAD IN FACT RECEIVED SERVICE RELATED TO SAFETY RECALL 07V156 - A FACT LATER CORROBORATED BY THE PETITIONER.CIRCUMSTANCES OF THE FIRE EXPERIENCED IN THE PETITIONER'S REMEDIED VEHICLE INDICATE THAT THE REMEDY WAS INEFFECTIVE.ADDITIONAL REVIEW BY ODI IDENTI...
Recalls on the 2004 Mazda Tribute
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
15E045000
SUSPENSION:FRONT:WHEEL BEARING
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Risk: Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
14V174000
STRUCTURE:FRAME AND MEMBERS
Mazda North American Operations (Mazda) is recalling certain model year 2001-2004 Tribute vehicles manufactured May 22, 2000, through December 19, 2003, originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. These vehicles may experience excessive corrosion at the forward attachment of the lower control arm.
Risk: A separation of the lower control arm can result in a significant loss of steering control, increasing the risk of a crash.
12V357000
ENGINE AND ENGINE COOLING
Mazda is recalling certain model year 2001 through 2006, and 2008, Tribute vehicles equipped with 3.0L V6 engines and speed control. Inadequate clearance between the engine cover and the speed control cable connector could result in a stuck throttle when the accelerator pedal is fully or almost-fully depressed. This risk exists regardless of whether or not speed control (cruise control) is used.
Risk: A stuck throttle may result in very high vehicle speeds and make it difficult to stop or slow the vehicle, which could cause a crash, serious injury or death.
07V157000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH ANTILOCK BRAKES (ABS), THE ABS MODULE CONNECTOR MAY HAVE MISSING OR DISLODGED WIRE SEALS. THIS CONDITION COULD ALLOW CONTAMINATION TO ENTER THE MODULE CONNECTOR, CREATING A POTENTIAL FOR AN ELECTRICAL SHORT.
Risk: AN ELECTRICAL SHORT MIGHT CAUSE AN ABS MALFUNCTION THAT WOULD ILLUMINATE THE ABS WARNING LIGHT, AND IN SOME CASES, THE MODULE MAY OVERHEAT RESULTING IN BURNING ODOR, SMOKE, AND/OR FIRE. THIS CONDITION COULD OCCUR EITHER WHEN THE VEHICLE IGNITION SWITCH IS IN THE OFF POSITION OR WHILE THE VEHICLE IS BEING OPERATED.
07E023000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAIL AND LEAK BRAKE FLUID.
Risk: LOSS OF BRAKE FLUID CAN RESULT IN POOR BRAKING PERFORMANCE, POSSIBLY RESULTING IN A VEHICLE CRASH.
04V605000
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
CERTAIN 2004-2005 SPORT UTILITY VEHICLES AND CERTAIN 2001-2003 SPORT UTILITY VEHICLE HAVING REAR LIFTGATE COMPONENTS SERVICED WITH 2004 EQUIVALENT COMPONENTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, 'DOOR LOCKS AND DOOR RETENTION COMPONENTS.' THE REAR LIFTGATE LATCHING SYSTEM DOES NOT MEET THE INERTIA LOAD REQUIREMENT IN ONE DIRECTION.
Risk: IF THE LIFTGATE IS LEFT UNLOCKED, THERE IS THE POTENTIAL THAT IT MAY OPEN DURING A CRASH.
04V583000
VEHICLE SPEED CONTROL:CABLES
ON CERTAIN SPORT UTILITY VEHICLES, THE ACCELERATOR CABLE MAY PREVENT THE THROTTLE FROM RETURNING TO THE IDLE POSITION.
Risk: AN UNEXPECTED INCREASE IN ENGINE IDLE SPEED MAY INCREASE STOPPING DISTANCE AND MAY RESULT IN A VEHICLE CRASH.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20145376,635 units in Canada
Structure
On certain vehicles registered and operated in areas where road salt is used on the roadways during winter months for extended time periods (Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island and Newfoundland-Labrador), the forward attachment point for the lower control arm may separate from the vehicle's subframe. This could affect vehicle handling and increase the risk of a crash causing injury and/or property damage. Correction: Dealers will install a newly designed reinforcement cross-brace. Note: this is an expansion of recall 2014-117.
Recall 201411713,182 units in Canada
Suspension
On certain vehicles registered and operated in areas where road salt is used on the roadways during winter months for extended time periods (Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island and Newfoundland-Labrador), the forward attachment point for the lower control arm may separate from the vehicle's subframe. This could affect vehicle handling and increase the risk of a crash causing injury and/or property damage. Correction: Dealers will install a newly designed reinforcement cross-brace.
Recall 201223734,210 units in Canada
Other
On certain vehicles equipped with a 3.0L V6 engine and speed control, inadequate clearance between the engine cover and the speed control cable connector could result in a stuck throttle when the accelerator pedal is fully or almost-fully depressed. A stuck throttle may result in very high vehicle speeds and make it difficult to slow or stop the vehicle if the transmission is not shifted into neutral. This could result in a crash causing property damage and/or personal injury. Correction: Dealers will replace the rear engine cover fastener, which will raise the cover in the area of the speed control cable to provide adequate clearance between the cover the speed control cable connector.
Recall 20071197,767 units in Canada
Brakes
On certain vehicles, the electrical wiring connector to the ABS module may have been manufactured incorrectly. Over time, contaminants can enter the ABS electrical connector interface and corrode the terminals. This could cause the ABS warning indicator to illuminate, an open fuse, and in some instances, smoking, melting or burning of the electrical connector, with the potential for a fire while the vehicle is unattended. In addition, ABS function may be lost. Correction: Dealers will inspect and, if required, repair the wiring connector.
Recall 20050045,716 units in Canada
Other
Certain vehicles do not comply with the requirements of CMVSS 206 - Door Locks and Door Retention Components. The rear liftgate latching system does not meet the Technical Standards Document 206 Inertia Load requirement. If the liftgate is left unlocked, it may open during a severe collision. Correction: Dealers will replace the rear liftgate latch release rod and attachment clip.
Recall 200443814,876 units in Canada
Other
On certain vehicles equipped with 3.0L V6 engines, the accelerator cable's inner liner may, over time, migrate out of the conduit at the dash panel fitting during vehicle operation. The liner may migrate to the point that it contacts the accelerator pedal arm. Under these conditions the liner may prevent the pedal from fully returning, which may not allow the throttle body to fully return to the "idle" position. Typically the condition results in a progressive increase in the "idle" speed if liner migration continues over time, but may cause a more sudden increase if a greater portion of the cable moves at one time. An unexpected increase in "idle" speed may result in longer than expected stopping distances, which could potentially lead to a crash. Correction: Dealers will replace the accelerator cable.
Reports where the owner recorded a crash, a fire, an injury or a death.
Cottage Grove, ORCrash4 injured1 killed
VEHICLE SPEED CONTROL
I am submitting this formal complaint regarding a potential recall failure involving a 2005 Mazda Tribute driven by my fiancé, [XXX], who died following a crash on [XXX]. Mazda has opened Case #[XXX] in response to my inquiry, and I am requesting federal oversight of this investigation. Joey’s vehicle may have been affected by NHTSA Recall 12V357000, which addresses throttle body malfunction and unintended acceleration. Service records show that a dealership performed a recall service, but the parts used may have been ineffective or incomplete. The crash sequence—rear-ending a stopped vehicle followed by veering into oncoming traffic—matches known symptoms of this defect. I am requesting: •A formal review of Mazda’s handling of Recall 12V357000 •Verification of Joey’s VIN-specific recall compliance •Investigation into the dealership’s repair actions and part quality •Oversight of Mazda’s internal case (#[XXX]) and its findings This issue raises serious concerns about manufacturer accountability and public safety. I am submitting supporting documentation and service records for review. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11696863 — an unverified report by a vehicle owner.
Cottage Grove, ORCrash4 injured1 killed
UNKNOWN OR OTHER
I am submitting this formal complaint regarding a potential recall failure involving a 2005 Mazda Tribute driven by my fiancé, [XXX], who died following a crash on [XXX]. Mazda has opened Case #[XXX] in response to my inquiry, and I am requesting federal oversight of this investigation. Joey’s vehicle may have been affected by NHTSA Recall 12V357000, which addresses throttle body malfunction and unintended acceleration. Service records show that a dealership performed a recall service, but the parts used may have been ineffective or incomplete. The crash sequence—rear-ending a stopped vehicle followed by veering into oncoming traffic—matches known symptoms of this defect. I am requesting: •A formal review of Mazda’s handling of Recall 12V357000 •Verification of Joey’s VIN-specific recall compliance •Investigation into the dealership’s repair actions and part quality •Oversight of Mazda’s internal case (#[XXX]) and its findings This issue raises serious concerns about manufacturer accountability and public safety. I am submitting supporting documentation and service records for review. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11696863 — an unverified report by a vehicle owner.
at 165,000 milesChicago, IL1 injured
SUSPENSION
TL* THE CONTACT OWNS A 2004 MAZDA TRIBUTE. WHILE DRIVING 50 MPH, THE SUBFRAME FRACTURED. THE FAILURE CAUSED THE CONTACT TO MOMENTARILY LOSE CONTROL OF THE VEHICLE. THE CONTACT REGAINED CONTROL AND BROUGHT THE VEHICLE TO A STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED SOME MINOR BRUISING AND SWELLING TO THE LOWER PORTION OF THE BODY, BUT DID NOT RECALL HOW THEY OCCURRED. MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS LEFT AT THE SCENE AND RETRIEVED BY AN EYEWITNESS. THE CONTACT LATER VERIFIED THAT THE SUBFRAME WAS FRACTRURED. THE VEHICLE WAS DRIVEN HOME VERY SLOWLY. THE LOCAL DEALER (OAK LAWN MAZDA, 6750 95TH ST, OAK LAWN, IL, 60453) WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS DRIVEN VERY SLOWLY TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SUBFRAME HAD FRACTURED. A REMEDY WAS NOT PROVIDED DUE TO THE DEALER AWAITING A RESPONSE FROM THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD NOT COVER THE REPAIR COST BECAUSE THE VEHICLE WAS REMEDIED PER NHTSA CAMPAIGN NUMBER: 14V174000 (STRUCTURE) ON JULY 11, 2014, AND THE CROSS BRACE (BRACKET) WAS REINFORCED AT THAT TIME. THE REMEDY FAILED TO RECTIFY THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 165,000. *BF CONSUMER STATED ALMOST GOT INTO AN ACCIDENT DUE TO DEALER CJ WILSON NOT REPLACING THE SUB-FRAME AND ONLY REINFORCING IT WITH A BRACKET. UPDATED 9/13/18
NHTSA complaint #11052303 — an unverified report by a vehicle owner.
at 165,000 milesChicago, IL1 injured
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 MAZDA TRIBUTE. WHILE DRIVING 50 MPH, THE SUBFRAME FRACTURED. THE FAILURE CAUSED THE CONTACT TO MOMENTARILY LOSE CONTROL OF THE VEHICLE. THE CONTACT REGAINED CONTROL AND BROUGHT THE VEHICLE TO A STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED SOME MINOR BRUISING AND SWELLING TO THE LOWER PORTION OF THE BODY, BUT DID NOT RECALL HOW THEY OCCURRED. MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS LEFT AT THE SCENE AND RETRIEVED BY AN EYEWITNESS. THE CONTACT LATER VERIFIED THAT THE SUBFRAME WAS FRACTRURED. THE VEHICLE WAS DRIVEN HOME VERY SLOWLY. THE LOCAL DEALER (OAK LAWN MAZDA, 6750 95TH ST, OAK LAWN, IL, 60453) WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS DRIVEN VERY SLOWLY TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SUBFRAME HAD FRACTURED. A REMEDY WAS NOT PROVIDED DUE TO THE DEALER AWAITING A RESPONSE FROM THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD NOT COVER THE REPAIR COST BECAUSE THE VEHICLE WAS REMEDIED PER NHTSA CAMPAIGN NUMBER: 14V174000 (STRUCTURE) ON JULY 11, 2014, AND THE CROSS BRACE (BRACKET) WAS REINFORCED AT THAT TIME. THE REMEDY FAILED TO RECTIFY THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 165,000. *BF CONSUMER STATED ALMOST GOT INTO AN ACCIDENT DUE TO DEALER CJ WILSON NOT REPLACING THE SUB-FRAME AND ONLY REINFORCING IT WITH A BRACKET. UPDATED 9/13/18
NHTSA complaint #11052303 — an unverified report by a vehicle owner.
Carolina, PRCrash1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2004 MAZDA ZH98 (NA). WHILE DRIVING 30 MPH, THE DRIVER CRASHED INTO A GUARDRAIL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A BROKEN ARM THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DRIVER'S RESIDENCE. THE BODY DAMAGE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA complaint #10871268 — an unverified report by a vehicle owner.
at 140,000 milesKankakee, ILFire
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 MAZDA TRIBUTE. WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR PASSENGER SIDE OF THE VEHICLE AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT MENTIONED A BURNING ODOR INSIDE THE VEHICLE. THE CONTACT PULLED OVER AND DISCOVERED THAT PART OF THE FRAME WAS FRACTURED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER SIDE OF THE FRAME WAS RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
NHTSA complaint #10764215 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Cottage Grove, ORCrash4 injured1 killed
VEHICLE SPEED CONTROL
I am submitting this formal complaint regarding a potential recall failure involving a 2005 Mazda Tribute driven by my fiancé, [XXX], who died following a crash on [XXX]. Mazda has opened Case #[XXX] in response to my inquiry, and I am requesting federal oversight of this investigation. Joey’s vehicle may have been affected by NHTSA Recall 12V357000, which addresses throttle body malfunction and unintended acceleration. Service records show that a dealership performed a recall service, but the parts used may have been ineffective or incomplete. The crash sequence—rear-ending a stopped vehicle followed by veering into oncoming traffic—matches known symptoms of this defect. I am requesting: •A formal review of Mazda’s handling of Recall 12V357000 •Verification of Joey’s VIN-specific recall compliance •Investigation into the dealership’s repair actions and part quality •Oversight of Mazda’s internal case (#[XXX]) and its findings This issue raises serious concerns about manufacturer accountability and public safety. I am submitting supporting documentation and service records for review. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11696863 — an unverified report by a vehicle owner.
Cottage Grove, ORCrash4 injured1 killed
UNKNOWN OR OTHER
I am submitting this formal complaint regarding a potential recall failure involving a 2005 Mazda Tribute driven by my fiancé, [XXX], who died following a crash on [XXX]. Mazda has opened Case #[XXX] in response to my inquiry, and I am requesting federal oversight of this investigation. Joey’s vehicle may have been affected by NHTSA Recall 12V357000, which addresses throttle body malfunction and unintended acceleration. Service records show that a dealership performed a recall service, but the parts used may have been ineffective or incomplete. The crash sequence—rear-ending a stopped vehicle followed by veering into oncoming traffic—matches known symptoms of this defect. I am requesting: •A formal review of Mazda’s handling of Recall 12V357000 •Verification of Joey’s VIN-specific recall compliance •Investigation into the dealership’s repair actions and part quality •Oversight of Mazda’s internal case (#[XXX]) and its findings This issue raises serious concerns about manufacturer accountability and public safety. I am submitting supporting documentation and service records for review. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11696863 — an unverified report by a vehicle owner.
South San Francisco, CA
AIR BAGS
The driver air bag light on the instrument panel has been illuminated since 2004, repair had been attempted several times but has failed. A bulletin has been sent by the manufacture to the dealership regarding steering wheel airbag light being illuminated giving a false warning, due to defective electrical wiring that cannot be repaired.
NHTSA complaint #11608821 — an unverified report by a vehicle owner.
South San Francisco, CA
ELECTRICAL SYSTEM
The driver air bag light on the instrument panel has been illuminated since 2004, repair had been attempted several times but has failed. A bulletin has been sent by the manufacture to the dealership regarding steering wheel airbag light being illuminated giving a false warning, due to defective electrical wiring that cannot be repaired.
NHTSA complaint #11608821 — an unverified report by a vehicle owner.
at 203,350 milesGrove City, OH
STRUCTURE
The contact owns a 2004 Mazda Tribute. The contact stated while driving approximately 35 MPH, there was an abnormal rattling sound detected. There were no warning lights illuminated. The contact stopped and noticed there was rust on the vehicle. The vehicle was taken to the local dealer where it was diagnosed that the rear shock had detached due to rust. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 203,350.
NHTSA complaint #11520878 — an unverified report by a vehicle owner.
at 212,900 milesYerington, NV
AIR BAGS
The contact owns a 2004 Mazda Tribute. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 212,900.
NHTSA complaint #11509822 — an unverified report by a vehicle owner.
Westland, MI
WHEELS
rear passenger side wheel well ,shock tower mount ,and sub frame .shock tower mount broke fell off hit the cement , chipped my rim and crushed my break lines i took it to lafountaine mazda and they have done an estimate for repairs and damage
NHTSA complaint #11488275 — an unverified report by a vehicle owner.
Westland, MI
SUSPENSION
rear passenger side wheel well ,shock tower mount ,and sub frame .shock tower mount broke fell off hit the cement , chipped my rim and crushed my break lines i took it to lafountaine mazda and they have done an estimate for repairs and damage
NHTSA complaint #11488275 — an unverified report by a vehicle owner.
at 189,000 milesNew London, CT
VEHICLE SPEED CONTROL
The contact owns a 2004 Mazda Tribute. The contact stated that while driving at an undisclosed speed, the vehicle would accelerate unintendedly, and the brakes would fail during the unintended acceleration. The ABS and check engine warning lights were illuminated. The vehicle was taken to an independent mechanic, but the code reader was not able to read any codes. The manufacturer was made aware of the failure but informed the contact that the accelerator and brakes were repaired years prior and would not cover the cost for repair. The failure mileage was 189,000.
NHTSA complaint #11427833 — an unverified report by a vehicle owner.
at 189,000 milesNew London, CT
ENGINE AND ENGINE COOLING
The contact owns a 2004 Mazda Tribute. The contact stated that while driving at an undisclosed speed, the vehicle would accelerate unintendedly, and the brakes would fail during the unintended acceleration. The ABS and check engine warning lights were illuminated. The vehicle was taken to an independent mechanic, but the code reader was not able to read any codes. The manufacturer was made aware of the failure but informed the contact that the accelerator and brakes were repaired years prior and would not cover the cost for repair. The failure mileage was 189,000.
NHTSA complaint #11427833 — an unverified report by a vehicle owner.
at 189,000 milesNew London, CT
SERVICE BRAKES
The contact owns a 2004 Mazda Tribute. The contact stated that while driving at an undisclosed speed, the vehicle would accelerate unintendedly, and the brakes would fail during the unintended acceleration. The ABS and check engine warning lights were illuminated. The vehicle was taken to an independent mechanic, but the code reader was not able to read any codes. The manufacturer was made aware of the failure but informed the contact that the accelerator and brakes were repaired years prior and would not cover the cost for repair. The failure mileage was 189,000.
NHTSA complaint #11427833 — an unverified report by a vehicle owner.
at 176,000 milesS. ST. Paul, MN
STRUCTURE:BODY
I WAS DRIVING DOWN THE HIGHWAY WHEN I HEARD A NOISE LIKE THE ROOF WAS BEING RIPPED OFF. WHEN I PULLED OVER TO INSPECT I NOTICED THAT THE GLASS FROM MY SKYLIGHT WAS GONE. APPEARS THE GLUE DETERIORATED LETTING WINDOW BECOME LOOSE AND THEREFORE BLOWING OFF. GOOD THING DIDNT HIT ANY OTHER VEHICLES.
NHTSA complaint #11403297 — an unverified report by a vehicle owner.
at 110,000 milesFountain RUN, KY
STEERING
DRIVING ONE DAY, THE CAR VEERED SUDDENLY INTO THE ONCOMING TRAFFIC LANE. FORTUNATELY NO CARS WERE THERE. I TOOK IT TO MY MECHANIC WHO TOLD ME THE FRONT SUSPENSION WAS CRACKED AND THE CAR'S FRAME WAS RUSTED SO BADLY THE CAR COULD NOT BE JACKED UP.
NHTSA complaint #11355270 — an unverified report by a vehicle owner.
at 110,000 milesFountain RUN, KY
SUSPENSION
DRIVING ONE DAY, THE CAR VEERED SUDDENLY INTO THE ONCOMING TRAFFIC LANE. FORTUNATELY NO CARS WERE THERE. I TOOK IT TO MY MECHANIC WHO TOLD ME THE FRONT SUSPENSION WAS CRACKED AND THE CAR'S FRAME WAS RUSTED SO BADLY THE CAR COULD NOT BE JACKED UP.
NHTSA complaint #11355270 — an unverified report by a vehicle owner.
at 110,000 milesFountain RUN, KY
STRUCTURE:BODY
DRIVING ONE DAY, THE CAR VEERED SUDDENLY INTO THE ONCOMING TRAFFIC LANE. FORTUNATELY NO CARS WERE THERE. I TOOK IT TO MY MECHANIC WHO TOLD ME THE FRONT SUSPENSION WAS CRACKED AND THE CAR'S FRAME WAS RUSTED SO BADLY THE CAR COULD NOT BE JACKED UP.
NHTSA complaint #11355270 — an unverified report by a vehicle owner.
at 181,000 milesFoley, MN
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2004 MAZDA TRIBUTE. WHILE DRIVING 65 MPH, THE VEHICLE MADE AN ABNORMAL THUMPING NOISE. THE CONTACT LATER NOTICED THAT THE REAR PASSENGER WHEEL WELL WAS RUSTED OUT AND THE SHOCK MOUNT WAS FRACTURED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED, THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 1-2341658425. THE FAILURE MILEAGE WAS 181,000.
NHTSA complaint #11257292 — an unverified report by a vehicle owner.
at 181,000 milesFoley, MN
STRUCTURE
TL* THE CONTACT OWNS A 2004 MAZDA TRIBUTE. WHILE DRIVING 65 MPH, THE VEHICLE MADE AN ABNORMAL THUMPING NOISE. THE CONTACT LATER NOTICED THAT THE REAR PASSENGER WHEEL WELL WAS RUSTED OUT AND THE SHOCK MOUNT WAS FRACTURED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED, THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 1-2341658425. THE FAILURE MILEAGE WAS 181,000.
NHTSA complaint #11257292 — an unverified report by a vehicle owner.
at 94,000 milesGlenolden, PA
STRUCTURE:BODY
I OWN A 2004 MAZDA TRIBUTE FROM NEW. IT CURRENTLY HAVE AROUND 94000 MILES, MECHANICALLY AND COSMETICALLY MAINTAINED. JUST RECENTLY I STARTED HEARING A BANGING NOISE FROM THE PASSENGER REAR AREA. I HAVE SOME STUFF IN THE CARGO AREA ON THAT SIDE SO I FIGURED IT WAS BOUNCING AROUND. SO I REMOVED EVERYTHING AND STILL HAD THE BANGING. UPON FURTHER INSPECTION I DISCOVERED A PASSENGER SIDE REAR WHEEL WELL AND SHOCK TOWER ROTTING AWAY...THIS IS NOT ACCEPTABLE...IT PRESENTS MUCH DANGER TO ALL OCCUPANTS AND OTHER VEHICLES OCCUPANTS!!! THIS SHOULD NEVER BE AND SHOULD BE TAKEN SERIOUSLY BY THE MANUFACTURER BUT IT IS NOT. LOTS OF 2001 TO 2010 MAZDA TRIBUTES, FORD ESCAPES AND MERCURY MARINERS, ARE AFFECTED BY THIS PROBLEM. PLEASE HAVE THE MANUFACTURER MAKE GOOD ON THIS DEFECT.
NHTSA complaint #11253127 — an unverified report by a vehicle owner.
at 170,000 milesMilwaukee, WI
SUSPENSION
RUSTED OFF RIGHT REAR STRUT MOUNT, REAR FRAME. CASUES BRAKE LINE TO SEVERE AND BRAKES TO GO OUT WHILE DRIVING. CAR IS NON-REPARABLE AND MUST BE TOTALLED. SEEMS LIKE THIS HAS HAPPENED ALOT AND THEY ALREADY HAD A RECALL ON FOR RUST ISSUE IN FRONT OF THE CAR. ?????
NHTSA complaint #11252268 — an unverified report by a vehicle owner.
at 238,564 milesSpringfield, MA
SUSPENSION
"TAKATA RECALL" MY CAR IS RUSTED UNDERNEATH FROM THE GAS PUMP AND UNDER. ON JULY 11TH, 2019 . I WAS DRIVING MY VEHICLE ON A STREET WHEN MY PASSENGER SIDE REAR STRUT CAME OUT FROM THE RUST. SOMETIMES AFTER PUTTING GAS IN MY CAR AND DRIVING OFF INSIDE OF MY CAR WILL START TO SMELL LIKE GAS. SINCE IT IS RUSTED UNDER AND AROUND.
NHTSA complaint #11231662 — an unverified report by a vehicle owner.
at 238,564 milesSpringfield, MA
STRUCTURE:BODY
"TAKATA RECALL" MY CAR IS RUSTED UNDERNEATH FROM THE GAS PUMP AND UNDER. ON JULY 11TH, 2019 . I WAS DRIVING MY VEHICLE ON A STREET WHEN MY PASSENGER SIDE REAR STRUT CAME OUT FROM THE RUST. SOMETIMES AFTER PUTTING GAS IN MY CAR AND DRIVING OFF INSIDE OF MY CAR WILL START TO SMELL LIKE GAS. SINCE IT IS RUSTED UNDER AND AROUND.
NHTSA complaint #11231662 — an unverified report by a vehicle owner.
at 238,564 milesSpringfield, MA
ELECTRONIC STABILITY CONTROL (ESC)
"TAKATA RECALL" MY CAR IS RUSTED UNDERNEATH FROM THE GAS PUMP AND UNDER. ON JULY 11TH, 2019 . I WAS DRIVING MY VEHICLE ON A STREET WHEN MY PASSENGER SIDE REAR STRUT CAME OUT FROM THE RUST. SOMETIMES AFTER PUTTING GAS IN MY CAR AND DRIVING OFF INSIDE OF MY CAR WILL START TO SMELL LIKE GAS. SINCE IT IS RUSTED UNDER AND AROUND.
NHTSA complaint #11231662 — an unverified report by a vehicle owner.
at 170,000 milesFranklin, OH
SUSPENSION
RUSTED OFF RIGHT REAR STRUT MOUNT. DRIVING IN CITY, STARTED HEARING BANGING NOISE FROM RIGHT REAR.
NHTSA complaint #11218727 — an unverified report by a vehicle owner.
at 170,000 milesFranklin, OH
STRUCTURE:BODY
RUSTED OFF RIGHT REAR STRUT MOUNT. DRIVING IN CITY, STARTED HEARING BANGING NOISE FROM RIGHT REAR.
NHTSA complaint #11218727 — an unverified report by a vehicle owner.
at 137,501 milesFT. Worth, TX
UNKNOWN OR OTHER
TAKATA RECALL WE WERE ON INTERSTATE WHEN WE HEARD A THUD AND OUR VEHICLE LOST POWER ALMOST CAUSING US TO BE REAR ENDED. WE STEERED OFF FREEWAY AND WHEN IT CAME TO A STOP IT WOULD NOT GO INTO ANY GEAR EXCEPT NEUTRAL. WE HAD IT TOWED TO HOUSE. AFTER LOTS OF RESEARCH IT SEEMS IT COULD BE THE TRANSMISSION MODULE OR PCM.
NHTSA complaint #11193688 — an unverified report by a vehicle owner.
