FaultScore

Mercedes Benz 320 airbag problems

25 of the 332 complaints filed about the Mercedes Benz 320 are about the airbag system — 8% of everything owners reported. The worst model year for it is 1995.

25

Complaints

8%

Share of all complaints

9

Crashes

0

Fires

Airbags complaints by model year

1994 320 4 16.0%

Median failure at 137,200 miles

1995 320 5 20.0%
1996 320 1 4.0%
1997 320 5 20.0%
1998 320 2 8.0%
1999 320 3 12.0%
2000 320 3 12.0%

Median failure at 80,000 miles

2001 320 2 8.0%

Median failure at 52,737 miles

What owners said

2000 Mercedes Benz 320 at 105,000 miles Mamou, LA

AIR BAGS

SRS LIGHT STAYS ON , DEFECTIVE AIR BAG.

NHTSA complaint #10293788 — an unverified report by a vehicle owner.

2001 Mercedes Benz 320 at 52,737 miles Louisville, KY

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE

WE WERE ON AN EXTENDED TRIP WHEN THE "AIRBAG OFF" LIGHT ALONG WITH "SRS" CAME ON AND STAYED ON. AFTER WE RETURNED, THE CAR WAS TAKEN TO THE DEALERSHIP FOR REPAIR. THEY INDICATED THAT THE "BABY SENSOR" IN THE SEAT WAS DEFECTIVE AND MUST BE REPLACED. WE DO NOT HAVE A BABY AND WOULD NOT HAVE NEED FOR THIS SENSOR. OUR CONCERN IS THAT IF THE SENSOR CAN FAIL ON IT'S OWN AND IF THE AIRBAGS ARE DEACTIVATED IN THE CASE OF AN ACCIDENT, SERIOUS INJURY MAY OCCUR. WE HAVE ALL THE PAPERWORK TO BACKUP THIS SITUATION.

NHTSA complaint #10162307 — an unverified report by a vehicle owner.

2000 Mercedes Benz 320 at 55,000 miles Fallbrook, CA Crash 1 injured

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE

CONSUMER 'S VEHICLE WAS INVOLVED IN A CRASH. UPON IMPACT THE AIR BAGS FAILED TO DEPLOY. CONSUMER CONTACTED THE MANUFACTURER, WHO SENT OUT A TEAM OF TECHNICIANS TO INVESTIGATE THE CRASH, AND THEY CONCLUDED THAT THE VEHICLE WAS NOT HIT IN THE RIGHT SPOT. THUS, NOT ALLOWING THE AIR BAGS TO DEPLOY AS DESIGNED.

NHTSA complaint #10099524 — an unverified report by a vehicle owner.

2001 Mercedes Benz 320 SAN Clemente, CA

AIR BAGS

I AM CURRENTLY DRIVING A LOANER CAR, AS MY MERCEDES BENZ C320, 2001 IS IN THE REPAIR SHOP OF THE DEALER, MERC. BENZ OF LAGUNA NIGUEL (949-347-3700). IT IS IN FOR THE THIRD REPAIR OF THE SRS AIRBAY/SAFETY SYSTEM.*AK THE SEATBELT HAD PREVIOUSLY FAILED, TO AND HAD TO BE REPLACE. ***MY ENGINE STALLED ON THE FREEWAY (5N, IN CALIFORNIA) AND MY 8 YR. OLD SON AND I WERE VERY CLOSE TO GETTING REAR-ENDED ON THE FREEWAY. THE CAR WOULD NOT GO MORE THAN 40 MPH AND THE ENGINE LIGHT WENT ON. ***THE DEALER IS REFUSING TO CONTACT TO DISCUSS MY CAR! THEY TOLD ME TO GET AN ATTORNEY AND I THEY HAVE MY CAR! I HAVE THEIR LOANER CAR. MY CAR IS VERY UNSAFE AND THEY KNOW IT AND THEY ARE REFUSING TO DISCUSS IT WITH ME ANY FURTHER AND THEY ARE TRYING TO FORCE ME TO SIGN ANOTHER CONTRACT TO PURCHASE A NEW CAR OF THEIRS! PLEASE CHECK INTO THIS BECAUSE THIS CAR IS VERY UNSAFE AND HAS CAUSED ME TO GO BACK TO THE DEALERSHIP APPROX. 19 TIMES. THE OWNER, THE GM AND MANAGEMENT REFUSE TO DISCUSS ANYTHING WITH ME AND ARE NOT EVEN CORRESPONDING VIA MAIL! MY CAR HAS BEEN IN THE REPAIR SHOP SINCE AUGUST 25, 2004 AND REMAINS THERE AS I WRITE THIS. PLEASE LOOK INTO THIS MATTER AS I NO LONGER FEEL SAFE IN DRIVING THIS CAR, IF I SHOULD GET IT BACK FROM THEIR REPAIR SHOP. THEY DO NOT OBVIOULY WANT TO TAKE RESPONSIBILITY. ***THEY HAVE FALSIFIED REPAIR DOCUMENTS, IN REGARDS TO REPAIRING OR REPLACING MY BATTERY, TO WHICH I HAD ABSOLUTELY NO IDEA THAT THERE WAS A BATTERY PROBLEM. THEY DID THIS WITHOUT MY AUTHORIZATION AND FALSLY DOCUMENTED IN THE REPAIR RECORDS, FALSLY STATING THAT I, THE CUSTOMER, HAD TO JUMP MY BATTERY. I MADE MR. RANDY STENSON, THE HEAD OF SERVICE, AWARE THAT I DID NOT APPRECIATE THIS FALSE DOCUMENTATION. ***ONE ONE THING: THEY ARE DISHONEST, IN THAT THEY FALSLY CLAIM THAT THEY ARE WORKING WITH ME AND REPORT THIS TO THE MB CUSTOMER SERVICE IN NEW JERSEY. THEY ARE NOT WORKING WITH ME AND STATE OTHERWISE.

NHTSA complaint #10090811 — an unverified report by a vehicle owner.

2000 Mercedes Benz 320 Atlanta, GA

AIR BAGS

VEHICLE HAD ENCOUNTERED NUMEROUS MECHANICAL AND CONTROL ISSUES FROM THE OUTSET. *PH ELECTRICAL SYSTEM, FUEL PUMP, ACCELERATOR PEDAL, POWER STEERING, WINDOWS, AND AIR BAG LIGHTS.

NHTSA complaint #10067469 — an unverified report by a vehicle owner.

1994 Mercedes Benz 320 at 137,200 miles Northborough, MA 1 injured

AIR BAGS:FRONTAL

AIR BAGS DEPLOYED WITHOUT WARNING WHILE DRIVING ABOUT 45-50 MPH.

NHTSA complaint #10082647 — an unverified report by a vehicle owner.

1999 Mercedes Benz 320 Burbank, CA

AIR BAGS

THE BATTERY AND AIR BAG EXPLODED, WHILE THE VEHICLE WAS PARKED. (LAWYER, TREVOR GRIMM, ON BEHALF OF CLIENT). *AK

NHTSA complaint #10010019 — an unverified report by a vehicle owner.

1995 Mercedes Benz 320 Lockport, TN 1 injured

AIR BAGS:FRONTAL

BOTH FRONT AIRBAGS DEPLOYED AND TRANSMISSION GEAR CONSOLE CAME APART. DRIVER WAS INJURED. PLEASE PROVIDE ANY FURTHER INFORMATION. CONSUMER FELT AIRBAG SHOULD NOT HAVE DEPLOYED IF NOTHING WAS HIT.

NHTSA complaint #8010305 — an unverified report by a vehicle owner.

1996 Mercedes Benz 320 Herdon, VA

AIR BAGS

SRS DID NOT DEPLOY UNDER THE RIGHT CONDITION.

NHTSA complaint #8007457 — an unverified report by a vehicle owner.

1999 Mercedes Benz 320 Falmouth, MA

AIR BAGS

THE SRS LIGHT WAS ON CONTIUOUSLY;AIR BAGS NOT ON;9/26/01 THE DEALERSHIP ALLEGEDLY FIXED THE PROBLEM FOR $136.80; TWO DAYS LATER, PROBLEM STILL EXISTED; RETURNED AGAIN TO DEALERSHIP TO BE TOLD THAT A PART NEEDED TO BE ORDERED FOR THE RIGHT FRONT SAIRBAG(THE OTHER PROBLEM INVOLVED THE LEFT AIRBAG); ON OCT 18 RETURNED FOR THIRD TIME TO HAVE PROBLEM CORRECTED;THEY ALLEGEDLY HAVE FIXED PROBLEM, CHARGING ME $329.60 (THEY PAID FOR PART AFTER I COMPLAINED). I FEEL THIS WAS DEFECTIVE AND THERE SHOULD HAVE BEEN A RECALL ON AN $80,000. VEHICLE.MERCEDES SHOULD BE HELD RESPONDIBLE.

NHTSA complaint #753740 — an unverified report by a vehicle owner.

1994 Mercedes Benz 320 Melbourne, FL

AIR BAGS

WHILE VEHICLE WAS IN DEALERSHIP HAVING OTHER SERVICE PERFORMED, CONSUMER WAS ADVISED THAT THE AIR BAG RELAY MODULE ALSO NEEDED TO BE REPLACED, WHICH WAS NOT COVERED UNDER WARRANTY, CONSUMER STATES THE AIR BAG RELAY MODULE WAS NOT BROKEN BEFORE VEHICLE WAS TAKEN IN.

NHTSA complaint #560839 — an unverified report by a vehicle owner.

1994 Mercedes Benz 320 Melbourne Beach, FL

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE

THE VEHICLE WAS TRAVELING AT 60 MPH WHEN ALL THE INTERIOR CONTROL LIGHTS STARTED TO BLINK AND ALL POWER WAS LOST TO THE VEHICLE. VEHICLE WAS DIFFICULT TO CONTROL, BUT NO DAMAGE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEAER AND THEY INDICATED THE BATTERY AND ALTENATOR REQUIRED REPLACING. THE SHORT OR ELECTRICAL PROBLEM CAUSED THE SRS SYSTEM MODULE TO SHORT OUT (AIRBAG)AND THE DEALER AND MANUFACTURER REFUSED TO REPLACE IT, STATING THEY DO COVER THAT DEFECT UNDER WARRNATY. THIS VEHICLE HAS SIGNIFICANT PROBLEMS WITH THE FRONT END, WEARING OUT TIRES IN 3-4000 MILES. VEHICLE SHAKES AND IT APPEARS THAT MERCEDES HAS HAD OTHER PROBLEMS WITH THIS MODEL.

NHTSA complaint #744218 — an unverified report by a vehicle owner.

1997 Mercedes Benz 320 Houston, TX Crash

AIR BAGS:FRONTAL

VEHICLE INVOLVED IN A 40 MPH FRONTAL COLLISION IN WHICH FRONTAL DRIVER'S AND PASSENGER'S AND SIDE AIR BAGS DID NOT DEPLOY, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.

NHTSA complaint #885240 — an unverified report by a vehicle owner.

1997 Mercedes Benz 320 Houston, TX Crash

AIR BAGS:SIDE/WINDOW

VEHICLE INVOLVED IN A 40 MPH FRONTAL COLLISION IN WHICH FRONTAL DRIVER'S AND PASSENGER'S AND SIDE AIR BAGS DID NOT DEPLOY, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.

NHTSA complaint #885240 — an unverified report by a vehicle owner.

1998 Mercedes Benz 320 Pembroke Pine, FL

AIR BAGS:FRONTAL

AIRBAG LIGHT ON FOR 1 WEEK. TAKEN VEHICLE TO DEALER WHO FOUND WIRE HARNESS FOR PASSENGER AIRBAG NEEDED TO BE REPLACED. CONNECTOR SEEMED TO BE PROBLEM.

NHTSA complaint #883211 — an unverified report by a vehicle owner.

1997 Mercedes Benz 320 Venice, FL

AIR BAGS:FRONTAL

FOR NO APPARENT REASON THE AIR BAG ON DRIVER'S SIDE DOOR DEPLOYED.VEHICLE WAS IN DRIVE, BUT THE VEHICLE WAS NOT MOVING AT THE TIME. DEALER WAS NOTIFIED ABOUT THE PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION.

NHTSA complaint #852750 — an unverified report by a vehicle owner.

1997 Mercedes Benz 320 Venice, FL

AIR BAGS:SIDE/WINDOW

FOR NO APPARENT REASON THE AIR BAG ON DRIVER'S SIDE DOOR DEPLOYED.VEHICLE WAS IN DRIVE, BUT THE VEHICLE WAS NOT MOVING AT THE TIME. DEALER WAS NOTIFIED ABOUT THE PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION.

NHTSA complaint #852750 — an unverified report by a vehicle owner.

1998 Mercedes Benz 320 Parson, CA Crash 1 injured

AIR BAGS:FRONTAL

WHEN VEHICLE WAS INVOLVED IN A CRASH, HITTING A STONE WALL ON THE LEFT FRONT SIDE, THERE WAS NO DEPLOYMENT OF DRIVER'S SIDE OR PASSENGER'S SIDE AIR BAGS. VEHICLE WAS TOTALLED. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK * MJS

NHTSA complaint #844559 — an unverified report by a vehicle owner.

1999 Mercedes Benz 320 Jonesboro, AR

AIR BAGS:FRONTAL

AIR BAG ON PASSENGER SIDE IS EXPOSED AND DISTORTED. HAD TAKEN VEHICLE TO DEALER & SERVICE MANAGER HIT AIR BAG COVER & CLOSED IT. THIS HAS HAPPENED AT LEAST 3 DIFFERENT TIMES BEFORE.

NHTSA complaint #842018 — an unverified report by a vehicle owner.

1994 Mercedes Benz 320 Jenkintown, PA 1 injured

AIR BAGS:FRONTAL

WHILE DRIVING THE DRIVER'S SIDE AIR BAG DEPLOYED WITHOUT REASON, CAUSE UNKNOWN. DEALER REFUSES TO CHECK WHY THAT HAPPENED.

NHTSA complaint #823467 — an unverified report by a vehicle owner.

Other Mercedes Benz 320 problems