FaultScore

Mercedes Benz 320 window and wiper problems

27 of the 332 complaints filed about the Mercedes Benz 320 are about the glass, mirrors and wipers — 8% of everything owners reported. The worst model year for it is 1998.

27

Complaints

8%

Share of all complaints

1

Crashes

2

Fires

Windows, Mirrors & Wipers complaints by model year

1995 320 3 11.1%
1996 320 1 3.7%
1997 320 4 14.8%
1998 320 7 25.9%
1999 320 3 11.1%

Median failure at 36,100 miles

2000 320 2 7.4%
2001 320 4 14.8%

Median failure at 39,000 miles

2002 320 3 11.1%

Median failure at 1,088 miles

What owners said

2001 Mercedes Benz 320 at 39,000 miles Washington, DC

VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES

VARIOUS PROBLEMS WITH ELECTRICAL, HEATING AND COOLING, SUSPENSION, POWER STEERING, LIGHTING, AND PURGE VALVE SYSTEMS. SPENT 7K IN LAST 3 YEARS ALONE. HEATING AND COOLING SYSTEM WAS REMOVED AND REINSTALLED TWICE AND STILL DOES NOT WORK RIGHT. STRUTS AND STEERING SYSTEM COMPLETELY BRAKES DOWN EVERY 6 MONTHS. I AM IN THE REPAIR SHOP EVERY 2-3 MONTHS! AVERAGE OUT OF POCKET (AFTER EXTENDED WARRANTY) $500... OUTRAGEOUS (X4 OR 5 PER YEAR!). WARRANTY KICKS IN ANOTHER 4K PER YEAR. MY RECORDS SHOW 14 VISITS TO MERCEDES REPAIR SHOPS SINCE NOVEMBER 2004... INSANE. THIS IS MY FIRST AND LAST MERCEDES! EVEN MY SERVICE ADVISER TOLD ME TO GET A LEXUS OR ACURA!

NHTSA complaint #10213660 — an unverified report by a vehicle owner.

2001 Mercedes Benz 320 at 39,000 miles Washington, DC

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

VARIOUS PROBLEMS WITH ELECTRICAL, HEATING AND COOLING, SUSPENSION, POWER STEERING, LIGHTING, AND PURGE VALVE SYSTEMS. SPENT 7K IN LAST 3 YEARS ALONE. HEATING AND COOLING SYSTEM WAS REMOVED AND REINSTALLED TWICE AND STILL DOES NOT WORK RIGHT. STRUTS AND STEERING SYSTEM COMPLETELY BRAKES DOWN EVERY 6 MONTHS. I AM IN THE REPAIR SHOP EVERY 2-3 MONTHS! AVERAGE OUT OF POCKET (AFTER EXTENDED WARRANTY) $500... OUTRAGEOUS (X4 OR 5 PER YEAR!). WARRANTY KICKS IN ANOTHER 4K PER YEAR. MY RECORDS SHOW 14 VISITS TO MERCEDES REPAIR SHOPS SINCE NOVEMBER 2004... INSANE. THIS IS MY FIRST AND LAST MERCEDES! EVEN MY SERVICE ADVISER TOLD ME TO GET A LEXUS OR ACURA!

NHTSA complaint #10213660 — an unverified report by a vehicle owner.

2002 Mercedes Benz 320 at 1,088 miles Yonkers, NY

VISIBILITY:WINDSHIELD

THE CONSUMER STATED THAT ON RAINY DAYS THE VISIBILITY WOULD BECOME DIFFICULT. *AK THERE WAS A FAILURE IN COMPUTER CHIPS, THE PROBLEM PERSISTED WITH THE POOR VISIBILITY OF THE WINDSHIELD, HORN FAILURE, INTERIOR AND EXTERIOR LIGHT FAILURE, STALLING, CATALYTIC CONVERTER RATTLING, INOPERATIVE WASHER JETS, BROKEN GLOVE BOX, NOISE IN THE REAR OF THE VEHICLE, FAULTY FUEL PUMP, LOUD WHINING NOISE FORM UNDER THE SEAT, AND A WHIRRING NOISE WAS COMING FROM THE CENTER VENTS.

NHTSA complaint #10099406 — an unverified report by a vehicle owner.

2002 Mercedes Benz 320 at 1,088 miles Yonkers, NY

VISIBILITY:WINDSHIELD WIPER/WASHER

THE CONSUMER STATED THAT ON RAINY DAYS THE VISIBILITY WOULD BECOME DIFFICULT. *AK THERE WAS A FAILURE IN COMPUTER CHIPS, THE PROBLEM PERSISTED WITH THE POOR VISIBILITY OF THE WINDSHIELD, HORN FAILURE, INTERIOR AND EXTERIOR LIGHT FAILURE, STALLING, CATALYTIC CONVERTER RATTLING, INOPERATIVE WASHER JETS, BROKEN GLOVE BOX, NOISE IN THE REAR OF THE VEHICLE, FAULTY FUEL PUMP, LOUD WHINING NOISE FORM UNDER THE SEAT, AND A WHIRRING NOISE WAS COMING FROM THE CENTER VENTS.

NHTSA complaint #10099406 — an unverified report by a vehicle owner.

2001 Mercedes Benz 320 SAN Clemente, CA

VISIBILITY:WINDSHIELD WIPER/WASHER

I AM CURRENTLY DRIVING A LOANER CAR, AS MY MERCEDES BENZ C320, 2001 IS IN THE REPAIR SHOP OF THE DEALER, MERC. BENZ OF LAGUNA NIGUEL (949-347-3700). IT IS IN FOR THE THIRD REPAIR OF THE SRS AIRBAY/SAFETY SYSTEM.*AK THE SEATBELT HAD PREVIOUSLY FAILED, TO AND HAD TO BE REPLACE. ***MY ENGINE STALLED ON THE FREEWAY (5N, IN CALIFORNIA) AND MY 8 YR. OLD SON AND I WERE VERY CLOSE TO GETTING REAR-ENDED ON THE FREEWAY. THE CAR WOULD NOT GO MORE THAN 40 MPH AND THE ENGINE LIGHT WENT ON. ***THE DEALER IS REFUSING TO CONTACT TO DISCUSS MY CAR! THEY TOLD ME TO GET AN ATTORNEY AND I THEY HAVE MY CAR! I HAVE THEIR LOANER CAR. MY CAR IS VERY UNSAFE AND THEY KNOW IT AND THEY ARE REFUSING TO DISCUSS IT WITH ME ANY FURTHER AND THEY ARE TRYING TO FORCE ME TO SIGN ANOTHER CONTRACT TO PURCHASE A NEW CAR OF THEIRS! PLEASE CHECK INTO THIS BECAUSE THIS CAR IS VERY UNSAFE AND HAS CAUSED ME TO GO BACK TO THE DEALERSHIP APPROX. 19 TIMES. THE OWNER, THE GM AND MANAGEMENT REFUSE TO DISCUSS ANYTHING WITH ME AND ARE NOT EVEN CORRESPONDING VIA MAIL! MY CAR HAS BEEN IN THE REPAIR SHOP SINCE AUGUST 25, 2004 AND REMAINS THERE AS I WRITE THIS. PLEASE LOOK INTO THIS MATTER AS I NO LONGER FEEL SAFE IN DRIVING THIS CAR, IF I SHOULD GET IT BACK FROM THEIR REPAIR SHOP. THEY DO NOT OBVIOULY WANT TO TAKE RESPONSIBILITY. ***THEY HAVE FALSIFIED REPAIR DOCUMENTS, IN REGARDS TO REPAIRING OR REPLACING MY BATTERY, TO WHICH I HAD ABSOLUTELY NO IDEA THAT THERE WAS A BATTERY PROBLEM. THEY DID THIS WITHOUT MY AUTHORIZATION AND FALSLY DOCUMENTED IN THE REPAIR RECORDS, FALSLY STATING THAT I, THE CUSTOMER, HAD TO JUMP MY BATTERY. I MADE MR. RANDY STENSON, THE HEAD OF SERVICE, AWARE THAT I DID NOT APPRECIATE THIS FALSE DOCUMENTATION. ***ONE ONE THING: THEY ARE DISHONEST, IN THAT THEY FALSLY CLAIM THAT THEY ARE WORKING WITH ME AND REPORT THIS TO THE MB CUSTOMER SERVICE IN NEW JERSEY. THEY ARE NOT WORKING WITH ME AND STATE OTHERWISE.

NHTSA complaint #10090811 — an unverified report by a vehicle owner.

2000 Mercedes Benz 320 Atlanta, GA

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

VEHICLE HAD ENCOUNTERED NUMEROUS MECHANICAL AND CONTROL ISSUES FROM THE OUTSET. *PH ELECTRICAL SYSTEM, FUEL PUMP, ACCELERATOR PEDAL, POWER STEERING, WINDOWS, AND AIR BAG LIGHTS.

NHTSA complaint #10067469 — an unverified report by a vehicle owner.

2002 Mercedes Benz 320 Pittsburgh, PA

VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

PROBLEMS WITH VEHICLE'S WIPER BLADES, SEAT SETTINGS, STEERING PUMP. *MR DEALER NOTIFIED.

NHTSA complaint #10029389 — an unverified report by a vehicle owner.

1999 Mercedes Benz 320 at 36,100 miles Midland, MI

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

DRIVER'S SIDE POWER WINDOW WAS INOPERATIVE. THE DEALER WAS NOTIFIED, AND STATED THAT THE FOUR WINDOW CLUSTERS FOR ALL THE WINDOWS HAD TO BE REPLACED TO GET THE DRIVER'S SIDE WINDOW TO OPERATE. THE CONSUMER WOULD LIKE TO KNOW WHY ALL FOUR WINDOW CLUSTERS HAD TO BE REPLACED. ALSO, THE POWER STEERING FLUID LEAKED FROM THE HOSES/CLAMPS, AND CONNECTORS. THE LEAKS APPEARED MORE FREQUENTLY DURING THE WINTER SEASON WHICH CAUSED THE METAL TO EXPAND. THE DEALER/MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. *AK *SCC

NHTSA complaint #10038041 — an unverified report by a vehicle owner.

2000 Mercedes Benz 320 Chino Hills, CA Crash

VISIBILITY:GLASS, SIDE/REAR

NUMEROUS PROBLEMS WITH 2000 MERCEDES BENZ...REAR GLASS EXPLODED AND CONCERNS ABOUT BRAKE EQUIPMENT. *MR THE BRAKES DIDN'T FUNCTION PROPERLY. THE PEDAL FELT SOFT AND IT TOOK EXCESSIVE EFFORT TO STOP THE VEHICLE. WHILE THE CONSUMER'S DAUGHTER WAS DRIVING THE VEHICLE, THE REAR GLASS IMPLOLDED WHILE DRIVING ON THE FREEWAY. AFTER THE VEHICLE WAS PICKED UP FROM THE WINDOW REPAIR, IT IMPLODED AGAIN. THE CONSUMER REQUESTED A REFUND OF PURCHASE OR A REPLACEMENT. *SCC. THE CONSUMER WAS REAR ENDED, HOWEVER DID NOT STATE IN DEFECTS.

NHTSA complaint #10022740 — an unverified report by a vehicle owner.

2001 Mercedes Benz 320 Costa Mesa, CA

VISIBILITY:WINDSHIELD WIPER/WASHER

FUMES/GASSES COMING FROM INTERIOR DASH CAUSED WINDSHIELD TO FOG UP IN EXCESSIVE HEAT. DEALERSHIP REPLACED WINDSHIELD FIVE TIMES AND REPLACED DASHBOARD, BUT COULD NOT CORRECT PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.

NHTSA complaint #890461 — an unverified report by a vehicle owner.

1998 Mercedes Benz 320 Pallas Verde, CA

VISIBILITY:SUN/MOON ROOF ASSEMBLY

WHILE DRIVING, SUNROOF GLASS EXPLODED, LUCKILY THE SHADE WAS CLOSED AND KEPT THE GLASS FROM ENTERING VEHICLE, TEMPERATURE OUTSIDE WAS FREEZING . *SLC

NHTSA complaint #880821 — an unverified report by a vehicle owner.

1999 Mercedes Benz 320 SAN Jose, CA

VISIBILITY:WINDSHIELD WIPER/WASHER

TRANSMISSION LEAKS OIL/GAS PEDAL IS VERY STIFF & HARD TO PRESS/ DOOR LOCKS KEEP GOING UP AND DOWN WHEN USING REMOTE CONTROL/ REAR WASHER HOSE TO REAR WIPER HAD TO BE REPLACED/THERE IS NOISE IN THE LEFT FRONT WHEEL, AND DISC BACKING PLATE IS BENT AND BRAKE PEDAL IS STIFF WHEN TRYING TO STOP.

NHTSA complaint #873637 — an unverified report by a vehicle owner.

1999 Mercedes Benz 320 Atlanta, GA

VISIBILITY:SUN/MOON ROOF ASSEMBLY

FUEL GUAGE DOES NOT REGISTER CORRECT LEVELS OF FUEL. DEALER REPLACED THE FUEL SENDING UNIT THREE TIMES WHICH DID NOT CORRECT THE PROBLEM. *AK REAR SEATS CAN NOT BE UNLATCHED TO USE CARGO AREA AND TO RELOCK PROPERLY. EXTERIOR TRIM IS FALLING OFF THE DOOR PANEL. THE VEHICLE RATTLES FROM REAR. A/C DOES NOT COOL UNLESS THE RECIRCULATORY SYSTEM IS ON. SUN ROOF HAVE FOLLEN OUT. TRANSMISSION SHIFTS HARD AND NOISY. THE LATCHING MECHANISM ON THE SEAT BELT ASSEMBLY WAS NOT ASSEMBLED CORRECTLY DUE TO RECALL. THE OWNER NOTIFIED OFTHE RECALL AND THE DEALER FIXED (99V-328).

NHTSA complaint #866395 — an unverified report by a vehicle owner.

1998 Mercedes Benz 320 Houston, TX

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

TRNSMISSION FAILURE. ALSO, REPEATED FAILURE OF WINDOWS AND ELECTRIC SEATS REAR ENTRY AND BRAKE LIGHTS, INDICATE SERIOUS PROBLEM WITH THIS CAR. WARRANTY COVERS THE REPAIRS, BUT THE PROBLEMS PERSIST. I HAVE NEVER HEARD OF A CAR HAVING SO MANY PROBLEMS. WHAT DO YOU KNOW ABOUT THE 1998 320 CLK? WHAT CAN I DO ABOUT THIS?

NHTSA complaint #720630 — an unverified report by a vehicle owner.

1998 Mercedes Benz 320 Anaheim, CA

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

AUTOMATIC WINDOW FAILED.

NHTSA complaint #607141 — an unverified report by a vehicle owner.

1997 Mercedes Benz 320 Chico, CA

VISIBILITY:WINDSHIELD

POOR PERFORMANCE OF WINDSHILED CAUSES LACK OF VISIBILITY THROUGH THE WINDSHILED WHEN IT RAINS.

NHTSA complaint #545233 — an unverified report by a vehicle owner.

1998 Mercedes Benz 320 Winchester, VA

VISIBILITY:SUN/MOON ROOF ASSEMBLY

EXCESSIVE WIND NOISE SUNROOF/WINDOWS/LARM MALFUNCTIONED. ALSO FUEL PUMP FAILURE. CAR IS BECOMING A LEMON.

NHTSA complaint #705861 — an unverified report by a vehicle owner.

1998 Mercedes Benz 320 Winchester, VA

VISIBILITY:WINDSHIELD

EXCESSIVE WIND NOISE SUNROOF/WINDOWS/LARM MALFUNCTIONED. ALSO FUEL PUMP FAILURE. CAR IS BECOMING A LEMON.

NHTSA complaint #705861 — an unverified report by a vehicle owner.

1998 Mercedes Benz 320 LOS Angele, CA

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

ELECTRONIC SUNROOF FAILED.

NHTSA complaint #607756 — an unverified report by a vehicle owner.

1998 Mercedes Benz 320 Whittier, CA

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

AUTOMATIC WINDOW FAILURE.

NHTSA complaint #607619 — an unverified report by a vehicle owner.

Other Mercedes Benz 320 problems