Owners have filed 17 complaints
about the 1994 Mercedes Benz 420 with NHTSA between 1995 and 2012.
The largest single group is the electrical system.
Across this model's run it ranks 3 of 4 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 51
Against the median year of the Mercedes Benz 420. 50 means typical for this
model; 100 means roughly double.
Severity — 61
11.8% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 0
0% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 1994 compares with every other Mercedes Benz 420
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 1994 Mercedes Benz 420
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Electrical System
529.4%
Median failure at 128,297 miles
Brakes
423.5%
1 crashes, 0 fires
Child Seats
317.6%
Other & Unspecified
15.9%
Median failure at 103,250 miles
Seats
15.9%
Acceleration & Cruise Control
15.9%
Airbags
15.9%
1 crashes, 0 fires
Engine & Cooling
15.9%
Median failure at 65,000 miles
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
50,000 – 74,999 miles
116.7%
75,000 – 99,999 miles
116.7%
100,000 – 149,999 miles
350.0%
150,000+ miles
116.7%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 1995peak 3Mar 2012
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
Newburyport, MACrash
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE PROBLEM STARTED LAST AUGUST. IT OCCURRS ONLY OCCASIONALLY AND HAS NEVER BEEN DUPLICATED WHEN AT A DEALERSHIP OR REPAIR SHOP. AFTER APPLYING THE BRAKES AND COMING TO A STOP, THE CAR STARTS TO ROLL FORWARD. WHEN I TAKE MY FOOT OF THE BRAKE PEDAL AND REAPPLY IT, THE CAR THEN STOPS. HOWEVER, ON APRIL 7TH WHEN THIS OCCURRED REAPPLYING THE BRAKE DID NOT STOP THE CAR AND I ROLLED INTO THE REAR END OF A TRATOR TRAILER TRUCK WHO WAS STOPPED AT A RED LIGHT. IN NOVEMBER 2001 I TOOK THE CAR TO THE MERCEDES DEALERSHIP IN HAVERHILL, MA SMITH MOTORS. THEY PUT IN A NEW MASTER CYCLINDER. ON DECEMBER 24TH I EXPERIENCED THE SAME PROBLEM. SMITH MOTORS SAW THE CAR ON JAN 2, 2002 AND SAID UNTIL NEW ROTORS WERE PUT IN THEY COULD NOT DIAGNOSE THE PROBLEM. IN FEB I WAS IN DEVON, PA AND STOPPED IN THE MERCEDES DEALERAHIP THERE. THEY SAID WHEN A CUSTOMER EXPERIENCES THE PROBLEM I WAS HAVING THEY PUT IN NEW BRAKE SENSORS. (SEVERAL REPAIR SHOPS INCLUDING THE DEVON DEALERSHIP TOLD ME THINNING ROTORS WOULD NOT CAUSE THIS PROBLEM.) I HAD NEW ROTORS PUT IN, BUT EXPPERIENCED THE PROBLEM ON APRIL 7TH. THE CAR WAS TOWED BACK TO SMITH MOTORS AND THE REGIONAL MERCEDES REPAIR EXPERT EXAMED AND TESTED THE BRAKE SYSTEM FOR 3 HOURS AND SAID THERE WAS NO PROBLEM EXCEPT I NEEDED NEW ROTORS. THEY TOLD MY INSURANCE COMPANY EITHER I DIDN'T HAVE MY FOOT ON THE BRAKE OR THAT THE CAR IS OLD! I HAVE HAD NEW ROTORS PUT IN THE CAR BUT AM TERRIFIED OF DRIVING IT. PLEASE ADVISE. I CHECKED MY VIN NUMBER USING MY REGISTRATION.
NHTSA complaint #761678 — an unverified report by a vehicle owner.
Hacienda HEI, CACrash
AIR BAGS:FRONTAL
AIRBAG DID NOT DEPLOY WHILE INVOLVED IN AN ACCIDENT AT 30 MPH. TT
NHTSA complaint #973045 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 170,000 milesLake Waukomis, MO
ELECTRICAL SYSTEM
CAR STOPPED SHIFTING, CHECK ENGINE LIGHT AND ASR LIGHT APPEARED WHILE DRIVING. TOOK CAR INTO AUTO MECHANIC AND WAS TOLD WIRING HARNESS WOULD NEED TO BE TOTALLY REPLACED AND WOULD COST MORE THAN AUTO'S WORTH. SAID THESE CARS WERE NOTORIOUS FOR HAVING WIRING HARNESS PROBLEMS AND CAN NOT BELIEVE IT HAS NOT CAUGHT ON FIRE YET.
NHTSA complaint #10452795 — an unverified report by a vehicle owner.
at 90,000 milesNorthbridge, MA
ELECTRICAL SYSTEM
I OWN A 1994 S 420 MERCEDES-BENZ I AM VERY CONCERNED FOR MY CHILD'S SAFETY AND MY OWN SAFETY AS WELL. THE WIRING HARNESS IS SHORTING OUT EVERYWHERE... SHAME ON MERCEDES-BENZ OF AMERICA..THEY KNOW ABOUT THIS DANGER AND JUST IGNORE THE WHOLE THING.. I'VE RESEARCHED IT REALLY WELL AND THE SAME PROBLEM OCCURS OVER AND OVER WITH ALL CARS OF THIS VINTAGE..I WONDER HOW MANY PEOPLE WILL HAVE TO DIE BEFORE THEY RECALL ON THIS DANGEROUS SITUATION???THEY SHOULD STAND UP TO THE PLATE.. THE HARNESS IS 7-8 HUNDRED DOLLARS.. COME ON GUYS!!! HOW MUCH DO YOU THINK YOUR LIFE IS WORTH?? THAT'S RIGHT, ALOT MORE THAN THAT.. LETS FIX THE PROBLEM BEFORE SOMEONE DIES... OR MANY DIE...
NHTSA complaint #10225890 — an unverified report by a vehicle owner.
at 139,595 milesOceanside, CA
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
VEHICLE IS RUNNING ERRATICALLY. UPON INVESTIGATION, I FOUND THAT THE ENGINE WIRING HARNESS IN MODEL YEARS INCLUDING MY 1994 MERCEDES BENZ E420 HAVE A CHRONIC PROBLEM WITH DETERIORATING INSULATION. AS SOME FIRES AND CRASHES HAVE BEEN REPORTED, I AM PAYING TO HAVE THIS PART REPLACED.
NHTSA complaint #10220009 — an unverified report by a vehicle owner.
at 65,000 milesChatsworth, CA
ENGINE AND ENGINE COOLING
I GOT 94 E420 BENZ WITH DEFECT ENGINE WIRING HARNESS. THEY ARE CRACKING. THE IDLE IS ROUGH AND I GOT ENGINE CODE ERRORS. ONE TIME THE ENGINE FAILED ON THE SURFACE STREET. IT WAS LUCKY THERE WAS NO CAR BEHIND ME AT THAT TIME. MY MECHANIC TOLD ME THAT ALL MERCEDES MODELS FROM 91-96 HAVE THIS PROBLEM. THAT WAS SO SAD THAT NO ONE HAS TAKEN ACTION AGAINST THE FACTORY.
NHTSA complaint #10189151 — an unverified report by a vehicle owner.
at 117,000 milesMobile, AL
ELECTRICAL SYSTEM:WIRING
VEHICLE CHECKED AND FOUND THAT INSULATION ON ALL OF THE FUEL INJECTION WIRING, TEMPERATURE SENSOR AND FAN THERMAL SWITCH HARNESS DETERIORATED CAUSING WIRES TO RUB TOGETHER. CONSUMER DISCOVERED THAT HARNESS INSULATION IS MADE OF VERY POOR MATERIAL. THE INSULATION BREAKS VERY EASY AT THE TOUCH AND TURNS INTO DUST. THE WHOLE WIRE HARNESS IS IN THE SAME SITUATION THIS IS A MAJOR SAFETY ISSUE CAN STALL OR SHUT OFF WHILE DRIVING AT HIGH SPEED. REPLACE OF WIRE HARNESS AT A COST OF$1500 WAS NEEDED TO FIX.
NHTSA complaint #10169170 — an unverified report by a vehicle owner.
Hacienda Heights, CA
ELECTRICAL SYSTEM:WIRING
5/18/2006. CHECK ENGINE LIGHT APPEARED. TOOK VEHICLE TO MBZ REPAIR SHOP AND FOUND THE ENGINE WIRING HARNESS'S WIRE INSULATION BREAKING APART AND EXPOSING THE BARE WIRING. COST OF REPAIR +$900.00.
NHTSA complaint #10157901 — an unverified report by a vehicle owner.
at 103,250 milesGarland, TX
UNKNOWN OR OTHER
THE VEHICLES ASR LIGHT ILLUMINATED THEN THE POWER DRIVE WOULD SHUT OFF. *NLM
NHTSA complaint #10009788 — an unverified report by a vehicle owner.
Newbury Port, MA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
AFTER COMING TO A COMPLETE STOP VEHICLE WILL TRY TO SURGE FORWARD WHILE CONSUMER APPLIES BRAKES. THIS HAS BEEN AN INTERMITTENT PROBLEM. CONTACTED DEALER, AND DEALER CANNOT FIND CAUSE. HAS REPLACED SEVERAL BRAKE PARTS BUT FOUND NOTHING.*AK. CONSUMER STATED INCIDENT HAPPENS WHEN THE VEHICLE HAS BEEN DRIVEN FOR AN HOUR OR MORE, THERE IS USUALLY A SOUND, CONSUMER ALSO STATED ALL 4 ROTORS HAVE BEEN REPLACED.
NHTSA complaint #8012437 — an unverified report by a vehicle owner.
Newbury Port, MA
VEHICLE SPEED CONTROL
AFTER COMING TO A COMPLETE STOP VEHICLE WILL TRY TO SURGE FORWARD WHILE CONSUMER APPLIES BRAKES. THIS HAS BEEN AN INTERMITTENT PROBLEM. CONTACTED DEALER, AND DEALER CANNOT FIND CAUSE. HAS REPLACED SEVERAL BRAKE PARTS BUT FOUND NOTHING.*AK. CONSUMER STATED INCIDENT HAPPENS WHEN THE VEHICLE HAS BEEN DRIVEN FOR AN HOUR OR MORE, THERE IS USUALLY A SOUND, CONSUMER ALSO STATED ALL 4 ROTORS HAVE BEEN REPLACED.
NHTSA complaint #8012437 — an unverified report by a vehicle owner.
Newburyport, MACrash
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE PROBLEM STARTED LAST AUGUST. IT OCCURRS ONLY OCCASIONALLY AND HAS NEVER BEEN DUPLICATED WHEN AT A DEALERSHIP OR REPAIR SHOP. AFTER APPLYING THE BRAKES AND COMING TO A STOP, THE CAR STARTS TO ROLL FORWARD. WHEN I TAKE MY FOOT OF THE BRAKE PEDAL AND REAPPLY IT, THE CAR THEN STOPS. HOWEVER, ON APRIL 7TH WHEN THIS OCCURRED REAPPLYING THE BRAKE DID NOT STOP THE CAR AND I ROLLED INTO THE REAR END OF A TRATOR TRAILER TRUCK WHO WAS STOPPED AT A RED LIGHT. IN NOVEMBER 2001 I TOOK THE CAR TO THE MERCEDES DEALERSHIP IN HAVERHILL, MA SMITH MOTORS. THEY PUT IN A NEW MASTER CYCLINDER. ON DECEMBER 24TH I EXPERIENCED THE SAME PROBLEM. SMITH MOTORS SAW THE CAR ON JAN 2, 2002 AND SAID UNTIL NEW ROTORS WERE PUT IN THEY COULD NOT DIAGNOSE THE PROBLEM. IN FEB I WAS IN DEVON, PA AND STOPPED IN THE MERCEDES DEALERAHIP THERE. THEY SAID WHEN A CUSTOMER EXPERIENCES THE PROBLEM I WAS HAVING THEY PUT IN NEW BRAKE SENSORS. (SEVERAL REPAIR SHOPS INCLUDING THE DEVON DEALERSHIP TOLD ME THINNING ROTORS WOULD NOT CAUSE THIS PROBLEM.) I HAD NEW ROTORS PUT IN, BUT EXPPERIENCED THE PROBLEM ON APRIL 7TH. THE CAR WAS TOWED BACK TO SMITH MOTORS AND THE REGIONAL MERCEDES REPAIR EXPERT EXAMED AND TESTED THE BRAKE SYSTEM FOR 3 HOURS AND SAID THERE WAS NO PROBLEM EXCEPT I NEEDED NEW ROTORS. THEY TOLD MY INSURANCE COMPANY EITHER I DIDN'T HAVE MY FOOT ON THE BRAKE OR THAT THE CAR IS OLD! I HAVE HAD NEW ROTORS PUT IN THE CAR BUT AM TERRIFIED OF DRIVING IT. PLEASE ADVISE. I CHECKED MY VIN NUMBER USING MY REGISTRATION.
NHTSA complaint #761678 — an unverified report by a vehicle owner.
West Mount, IL
SEATS:FRONT ASSEMBLY:RECLINER
DRIVING IN LOCAL TRAFFIC 40 MPH THE SEATS STARTED TO RECLINE ALL THE WAY TO THE PASSENGER BACK SEAT. TRIED TO USE THE SEAT RECLINER BUTTON, BUT IT FAILED. IT WILL NOT READJUST BY ITSELF. CONTACTED DEALER.
NHTSA complaint #851752 — an unverified report by a vehicle owner.
Stone MT., GA
CHILD SEAT:SHELL:BOOSTER
REFER ODI:479198 THERE IS NO WAY TO SAFELY SECURE A CHILD SEAT IN THIS YEAR AND MODEL.
NHTSA complaint #701910 — an unverified report by a vehicle owner.
Stone MT., GA
CHILD SEAT:SHELL:BOOSTER
REFER TO NHTSA OFFICE OF DEFECTS INVEST. ODI ID: 479198 CAR SEAT PROBLEM STILL EXIST
NHTSA complaint #701844 — an unverified report by a vehicle owner.
Stone MT., GA
CHILD SEAT:SHELL:BOOSTER
THERE IS NO WAY TO SAFELY INSTALL A CHILD SEAT ON THIS YEAR MODEL WITH THE SUPPLIED SEAT BELTS
NHTSA complaint #701805 — an unverified report by a vehicle owner.
Dallas, TX
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
COMPLETE LOSS OF BRAKING ON TWO OCCASIONS WHILE DRIVING AT LESS THAN 5 MILES, VEHICLE IS ABS SYSTEM. TT
NHTSA complaint #974006 — an unverified report by a vehicle owner.
Hacienda HEI, CACrash
AIR BAGS:FRONTAL
AIRBAG DID NOT DEPLOY WHILE INVOLVED IN AN ACCIDENT AT 30 MPH. TT
NHTSA complaint #973045 — an unverified report by a vehicle owner.
Sunland, CA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
FRONT BRAKE PADS SQUEAK, CAUSING ANTI-LOCK BRAKE SYSTEM TO ACTIVATE. *SKD
NHTSA complaint #477769 — an unverified report by a vehicle owner.