FaultScore

FaultScore report

2001 Mercedes Benz 600 problems

Owners have filed 16 complaints about the 2001 Mercedes Benz 600 with NHTSA between 2003 and 2009. The largest single group is the brakes. Across this model's run it ranks 1 of 3 worst.

D

FaultScore 76/100

Higher is worse. Measured against the other years of the Mercedes Benz 600.

How this is worked out

The numbers

16

Complaints

6

Crashes reported

0

Fires reported

0

Injuries reported

40,433 mi

Median mileage at failure

Half of reported failures happened before this

43%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 62 vs 50 Severity 100 vs 50 Early failure 73 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 62
Against the median year of the Mercedes Benz 600. 50 means typical for this model; 100 means roughly double.
Severity — 100
37.5% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 73
43% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2001 compares with every other Mercedes Benz 600

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2001 Mercedes Benz 600

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Brakes 3 18.8%

1 crashes, 0 fires · median 62,000 mi

Windows, Mirrors & Wipers 2 12.5%

1 crashes, 0 fires

Lights 2 12.5%

1 crashes, 0 fires · median 90,000 mi

Electrical System 2 12.5%

Median failure at 40,433 miles

Equipment & Accessories 1 6.3%

1 crashes, 0 fires

Doors, Latches & Locks 1 6.3%

Median failure at 27,542 miles

Stability & Traction Control 1 6.3%

Median failure at 27,000 miles

Acceleration & Cruise Control 1 6.3%
Suspension 1 6.3%

Median failure at 27,600 miles

Body & Structure 1 6.3%

1 crashes, 0 fires

Engine & Cooling 1 6.3%

1 crashes, 0 fires

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

25,000 – 49,999 miles 4 57.1%
50,000 – 74,999 miles 2 28.6%
75,000 – 99,999 miles 1 14.3%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Mar 2003 peak 6 Dec 2009

NHTSA investigations into the 2001 Mercedes Benz 600

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

PE05062 Opened 10 Nov 2005 Closed 8 Feb 2006 INTERIOR LIGHTING

INSTRUMENT CLUSTER FAILURE

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION BASED ON SEVEN REPORTS INDICATING THAT THE INSTRUMENT CLUSTERS IN MODEL YEAR (MY) 2000-2001 MERCEDES-BENZ S CLASS VEHICLES FAILED IN THAT CONSUMERS WERE UNABLE TO READ ANY OF THE GAUGES WHILE OPERATING THEIR VEHICLES AT ANY SPEED DURING THE DAY OR NIGHT.IN ITS 573 REPORT TO NHTSA DATED FEBRUARY 1, 2006, MERCEDES-BENZ USA, LLC (MERCEDES-BENZ)STATES THAT THERE ARE THREE INSTRUMENT CLUSTER FAILURE MODES THAT WOULD RESULT IN UNDESIRABLE OPERATION.THESE THREE FAILURE MODES ARE SPECIFIC TO CERTAIN DATES OF PRODUCTION (SEE BELOW) FOR...

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Killeen, TX Crash

EXTERIOR LIGHTING:HEADLIGHTS

AT APPROXIMATELY 1:45AM ON JULY 4, 2009 WHILE TRAVELING SOUTH ON INTERSTATE 65 NEAR MARSHALL, ARKANSAS I WAS INVOLVED IN A COLLISION (IN THE INSURED VEHICLE A 2001 S600 MERCEDES-BENZ) WITH A COW THAT RAN ONTO TO THE HIGHWAY IN FRONT OF MY VEHICLE. I IMMEDIATELY CALLED 911 AND STATE FARM. THEY INSTRUCTED ME TO HAVE THE VEHICLE TOWED TO THEIR STATE FARM APPROVED AUTO REPAIR SHOPS IN THE AREA, STEVE'S BODY SHOP, WHICH IS NOT A CERTIFIED MERCEDES REPAIR FACILITY. DUE TO STATE FARM'S REQUIREMENT THAT I LEAVE THE CAR AT STEVE'S BODY SHOP, A NON-MERCEDES CERTIFIED REPAIR FACILITY, THE CAR TOOK OVER TWO MONTHS TO REPAIR AND WAS REPAIRED INCORRECTLY DUE TO STEVE NOT BEING A CERTIFIED MERCEDES MECHANIC/FACILITY. WHILE DRIVING HOME I NOTICED THE ENGINE LIGHT WAS ON (IT HAD NOT BEEN ON PRIOR TO THE CRASH), THE RIGHT SIDE HEAD LAMP WAS OUT OF ADJUSTMENT, MY DRIVER SIDE DOOR AND WINDOW DID NOT OPERATE PROPERLY, THE ABC HYDRAULIC WAS NOT FUNCTIONING, AND THERE WAS A DENT ON THE TOP OF MY CAR. NONE OF THE ABOVE PROBLEMS EXISTED PRIOR TO THE ACCIDENT. I TOOK STEVE'S AUTO BODY SHOP'S REPAIR ESTIMATE TO A CERTIFIED MERCEDES MECHANIC WHO THOROUGHLY REVIEWED AND RESEARCHED THE REPAIRS TO MY VEHICLE, THE PARTS USED, THE COST OF THE PARTS, AND THE COST OF THE REPAIRS. AFTER REVIEWING THE ESTIMATE THE CERTIFIED MERCEDES BENZ MECHANIC INFORMED ME THE ONLY WAY THE VEHICLE COULD HAVE BEEN REPAIRED FOR THE AMOUNT STEVE CHARGED WAS IF NON-MERCEDES BENZ AFTERMARKET PARTS WERE USED TO REPAIR THE VEHICLE. UPON FURTHER INSPECTION THE ASSUMPTION MADE BY THE MERCEDES CERTIFIED MECHANIC PROVED TO BE TRUE. AFTER BRINGING THIS VERY SERIOUS MATTER TO THE ATTENTION OF STATE FARM THEY HAVE REPEATEDLY REFUSED TO HAVE THE VEHICLE PROPERLY REPAIRED. INSTEAD THEY ARE TRYING TO TOTAL MY VEHICLE AND PAY $9200 AS SETTLEMENT OF THE CLAIM. THE AFOREMENTIONED AMOUNT IS MORE THAN $12,000 LESS THAN THE MARKET VALUE OF THE VEHICLE PRIOR TO THE COLLISION. THE CAR IS NOW UNSALVAGEABLE AND HAS BEEN UNDRIVEABLE FOR 5MONTHS.

NHTSA complaint #10294096 — an unverified report by a vehicle owner.

Killeen, TX Crash

ENGINE AND ENGINE COOLING

AT APPROXIMATELY 1:45AM ON JULY 4, 2009 WHILE TRAVELING SOUTH ON INTERSTATE 65 NEAR MARSHALL, ARKANSAS I WAS INVOLVED IN A COLLISION (IN THE INSURED VEHICLE A 2001 S600 MERCEDES-BENZ) WITH A COW THAT RAN ONTO TO THE HIGHWAY IN FRONT OF MY VEHICLE. I IMMEDIATELY CALLED 911 AND STATE FARM. THEY INSTRUCTED ME TO HAVE THE VEHICLE TOWED TO THEIR STATE FARM APPROVED AUTO REPAIR SHOPS IN THE AREA, STEVE'S BODY SHOP, WHICH IS NOT A CERTIFIED MERCEDES REPAIR FACILITY. DUE TO STATE FARM'S REQUIREMENT THAT I LEAVE THE CAR AT STEVE'S BODY SHOP, A NON-MERCEDES CERTIFIED REPAIR FACILITY, THE CAR TOOK OVER TWO MONTHS TO REPAIR AND WAS REPAIRED INCORRECTLY DUE TO STEVE NOT BEING A CERTIFIED MERCEDES MECHANIC/FACILITY. WHILE DRIVING HOME I NOTICED THE ENGINE LIGHT WAS ON (IT HAD NOT BEEN ON PRIOR TO THE CRASH), THE RIGHT SIDE HEAD LAMP WAS OUT OF ADJUSTMENT, MY DRIVER SIDE DOOR AND WINDOW DID NOT OPERATE PROPERLY, THE ABC HYDRAULIC WAS NOT FUNCTIONING, AND THERE WAS A DENT ON THE TOP OF MY CAR. NONE OF THE ABOVE PROBLEMS EXISTED PRIOR TO THE ACCIDENT. I TOOK STEVE'S AUTO BODY SHOP'S REPAIR ESTIMATE TO A CERTIFIED MERCEDES MECHANIC WHO THOROUGHLY REVIEWED AND RESEARCHED THE REPAIRS TO MY VEHICLE, THE PARTS USED, THE COST OF THE PARTS, AND THE COST OF THE REPAIRS. AFTER REVIEWING THE ESTIMATE THE CERTIFIED MERCEDES BENZ MECHANIC INFORMED ME THE ONLY WAY THE VEHICLE COULD HAVE BEEN REPAIRED FOR THE AMOUNT STEVE CHARGED WAS IF NON-MERCEDES BENZ AFTERMARKET PARTS WERE USED TO REPAIR THE VEHICLE. UPON FURTHER INSPECTION THE ASSUMPTION MADE BY THE MERCEDES CERTIFIED MECHANIC PROVED TO BE TRUE. AFTER BRINGING THIS VERY SERIOUS MATTER TO THE ATTENTION OF STATE FARM THEY HAVE REPEATEDLY REFUSED TO HAVE THE VEHICLE PROPERLY REPAIRED. INSTEAD THEY ARE TRYING TO TOTAL MY VEHICLE AND PAY $9200 AS SETTLEMENT OF THE CLAIM. THE AFOREMENTIONED AMOUNT IS MORE THAN $12,000 LESS THAN THE MARKET VALUE OF THE VEHICLE PRIOR TO THE COLLISION. THE CAR IS NOW UNSALVAGEABLE AND HAS BEEN UNDRIVEABLE FOR 5MONTHS.

NHTSA complaint #10294096 — an unverified report by a vehicle owner.

Killeen, TX Crash

STRUCTURE

AT APPROXIMATELY 1:45AM ON JULY 4, 2009 WHILE TRAVELING SOUTH ON INTERSTATE 65 NEAR MARSHALL, ARKANSAS I WAS INVOLVED IN A COLLISION (IN THE INSURED VEHICLE A 2001 S600 MERCEDES-BENZ) WITH A COW THAT RAN ONTO TO THE HIGHWAY IN FRONT OF MY VEHICLE. I IMMEDIATELY CALLED 911 AND STATE FARM. THEY INSTRUCTED ME TO HAVE THE VEHICLE TOWED TO THEIR STATE FARM APPROVED AUTO REPAIR SHOPS IN THE AREA, STEVE'S BODY SHOP, WHICH IS NOT A CERTIFIED MERCEDES REPAIR FACILITY. DUE TO STATE FARM'S REQUIREMENT THAT I LEAVE THE CAR AT STEVE'S BODY SHOP, A NON-MERCEDES CERTIFIED REPAIR FACILITY, THE CAR TOOK OVER TWO MONTHS TO REPAIR AND WAS REPAIRED INCORRECTLY DUE TO STEVE NOT BEING A CERTIFIED MERCEDES MECHANIC/FACILITY. WHILE DRIVING HOME I NOTICED THE ENGINE LIGHT WAS ON (IT HAD NOT BEEN ON PRIOR TO THE CRASH), THE RIGHT SIDE HEAD LAMP WAS OUT OF ADJUSTMENT, MY DRIVER SIDE DOOR AND WINDOW DID NOT OPERATE PROPERLY, THE ABC HYDRAULIC WAS NOT FUNCTIONING, AND THERE WAS A DENT ON THE TOP OF MY CAR. NONE OF THE ABOVE PROBLEMS EXISTED PRIOR TO THE ACCIDENT. I TOOK STEVE'S AUTO BODY SHOP'S REPAIR ESTIMATE TO A CERTIFIED MERCEDES MECHANIC WHO THOROUGHLY REVIEWED AND RESEARCHED THE REPAIRS TO MY VEHICLE, THE PARTS USED, THE COST OF THE PARTS, AND THE COST OF THE REPAIRS. AFTER REVIEWING THE ESTIMATE THE CERTIFIED MERCEDES BENZ MECHANIC INFORMED ME THE ONLY WAY THE VEHICLE COULD HAVE BEEN REPAIRED FOR THE AMOUNT STEVE CHARGED WAS IF NON-MERCEDES BENZ AFTERMARKET PARTS WERE USED TO REPAIR THE VEHICLE. UPON FURTHER INSPECTION THE ASSUMPTION MADE BY THE MERCEDES CERTIFIED MECHANIC PROVED TO BE TRUE. AFTER BRINGING THIS VERY SERIOUS MATTER TO THE ATTENTION OF STATE FARM THEY HAVE REPEATEDLY REFUSED TO HAVE THE VEHICLE PROPERLY REPAIRED. INSTEAD THEY ARE TRYING TO TOTAL MY VEHICLE AND PAY $9200 AS SETTLEMENT OF THE CLAIM. THE AFOREMENTIONED AMOUNT IS MORE THAN $12,000 LESS THAN THE MARKET VALUE OF THE VEHICLE PRIOR TO THE COLLISION. THE CAR IS NOW UNSALVAGEABLE AND HAS BEEN UNDRIVEABLE FOR 5MONTHS.

NHTSA complaint #10294096 — an unverified report by a vehicle owner.

Killeen, TX Crash

SERVICE BRAKES, HYDRAULIC

AT APPROXIMATELY 1:45AM ON JULY 4, 2009 WHILE TRAVELING SOUTH ON INTERSTATE 65 NEAR MARSHALL, ARKANSAS I WAS INVOLVED IN A COLLISION (IN THE INSURED VEHICLE A 2001 S600 MERCEDES-BENZ) WITH A COW THAT RAN ONTO TO THE HIGHWAY IN FRONT OF MY VEHICLE. I IMMEDIATELY CALLED 911 AND STATE FARM. THEY INSTRUCTED ME TO HAVE THE VEHICLE TOWED TO THEIR STATE FARM APPROVED AUTO REPAIR SHOPS IN THE AREA, STEVE'S BODY SHOP, WHICH IS NOT A CERTIFIED MERCEDES REPAIR FACILITY. DUE TO STATE FARM'S REQUIREMENT THAT I LEAVE THE CAR AT STEVE'S BODY SHOP, A NON-MERCEDES CERTIFIED REPAIR FACILITY, THE CAR TOOK OVER TWO MONTHS TO REPAIR AND WAS REPAIRED INCORRECTLY DUE TO STEVE NOT BEING A CERTIFIED MERCEDES MECHANIC/FACILITY. WHILE DRIVING HOME I NOTICED THE ENGINE LIGHT WAS ON (IT HAD NOT BEEN ON PRIOR TO THE CRASH), THE RIGHT SIDE HEAD LAMP WAS OUT OF ADJUSTMENT, MY DRIVER SIDE DOOR AND WINDOW DID NOT OPERATE PROPERLY, THE ABC HYDRAULIC WAS NOT FUNCTIONING, AND THERE WAS A DENT ON THE TOP OF MY CAR. NONE OF THE ABOVE PROBLEMS EXISTED PRIOR TO THE ACCIDENT. I TOOK STEVE'S AUTO BODY SHOP'S REPAIR ESTIMATE TO A CERTIFIED MERCEDES MECHANIC WHO THOROUGHLY REVIEWED AND RESEARCHED THE REPAIRS TO MY VEHICLE, THE PARTS USED, THE COST OF THE PARTS, AND THE COST OF THE REPAIRS. AFTER REVIEWING THE ESTIMATE THE CERTIFIED MERCEDES BENZ MECHANIC INFORMED ME THE ONLY WAY THE VEHICLE COULD HAVE BEEN REPAIRED FOR THE AMOUNT STEVE CHARGED WAS IF NON-MERCEDES BENZ AFTERMARKET PARTS WERE USED TO REPAIR THE VEHICLE. UPON FURTHER INSPECTION THE ASSUMPTION MADE BY THE MERCEDES CERTIFIED MECHANIC PROVED TO BE TRUE. AFTER BRINGING THIS VERY SERIOUS MATTER TO THE ATTENTION OF STATE FARM THEY HAVE REPEATEDLY REFUSED TO HAVE THE VEHICLE PROPERLY REPAIRED. INSTEAD THEY ARE TRYING TO TOTAL MY VEHICLE AND PAY $9200 AS SETTLEMENT OF THE CLAIM. THE AFOREMENTIONED AMOUNT IS MORE THAN $12,000 LESS THAN THE MARKET VALUE OF THE VEHICLE PRIOR TO THE COLLISION. THE CAR IS NOW UNSALVAGEABLE AND HAS BEEN UNDRIVEABLE FOR 5MONTHS.

NHTSA complaint #10294096 — an unverified report by a vehicle owner.

Killeen, TX Crash

EQUIPMENT

AT APPROXIMATELY 1:45AM ON JULY 4, 2009 WHILE TRAVELING SOUTH ON INTERSTATE 65 NEAR MARSHALL, ARKANSAS I WAS INVOLVED IN A COLLISION (IN THE INSURED VEHICLE A 2001 S600 MERCEDES-BENZ) WITH A COW THAT RAN ONTO TO THE HIGHWAY IN FRONT OF MY VEHICLE. I IMMEDIATELY CALLED 911 AND STATE FARM. THEY INSTRUCTED ME TO HAVE THE VEHICLE TOWED TO THEIR STATE FARM APPROVED AUTO REPAIR SHOPS IN THE AREA, STEVE'S BODY SHOP, WHICH IS NOT A CERTIFIED MERCEDES REPAIR FACILITY. DUE TO STATE FARM'S REQUIREMENT THAT I LEAVE THE CAR AT STEVE'S BODY SHOP, A NON-MERCEDES CERTIFIED REPAIR FACILITY, THE CAR TOOK OVER TWO MONTHS TO REPAIR AND WAS REPAIRED INCORRECTLY DUE TO STEVE NOT BEING A CERTIFIED MERCEDES MECHANIC/FACILITY. WHILE DRIVING HOME I NOTICED THE ENGINE LIGHT WAS ON (IT HAD NOT BEEN ON PRIOR TO THE CRASH), THE RIGHT SIDE HEAD LAMP WAS OUT OF ADJUSTMENT, MY DRIVER SIDE DOOR AND WINDOW DID NOT OPERATE PROPERLY, THE ABC HYDRAULIC WAS NOT FUNCTIONING, AND THERE WAS A DENT ON THE TOP OF MY CAR. NONE OF THE ABOVE PROBLEMS EXISTED PRIOR TO THE ACCIDENT. I TOOK STEVE'S AUTO BODY SHOP'S REPAIR ESTIMATE TO A CERTIFIED MERCEDES MECHANIC WHO THOROUGHLY REVIEWED AND RESEARCHED THE REPAIRS TO MY VEHICLE, THE PARTS USED, THE COST OF THE PARTS, AND THE COST OF THE REPAIRS. AFTER REVIEWING THE ESTIMATE THE CERTIFIED MERCEDES BENZ MECHANIC INFORMED ME THE ONLY WAY THE VEHICLE COULD HAVE BEEN REPAIRED FOR THE AMOUNT STEVE CHARGED WAS IF NON-MERCEDES BENZ AFTERMARKET PARTS WERE USED TO REPAIR THE VEHICLE. UPON FURTHER INSPECTION THE ASSUMPTION MADE BY THE MERCEDES CERTIFIED MECHANIC PROVED TO BE TRUE. AFTER BRINGING THIS VERY SERIOUS MATTER TO THE ATTENTION OF STATE FARM THEY HAVE REPEATEDLY REFUSED TO HAVE THE VEHICLE PROPERLY REPAIRED. INSTEAD THEY ARE TRYING TO TOTAL MY VEHICLE AND PAY $9200 AS SETTLEMENT OF THE CLAIM. THE AFOREMENTIONED AMOUNT IS MORE THAN $12,000 LESS THAN THE MARKET VALUE OF THE VEHICLE PRIOR TO THE COLLISION. THE CAR IS NOW UNSALVAGEABLE AND HAS BEEN UNDRIVEABLE FOR 5MONTHS.

NHTSA complaint #10294096 — an unverified report by a vehicle owner.

Killeen, TX Crash

VISIBILITY

AT APPROXIMATELY 1:45AM ON JULY 4, 2009 WHILE TRAVELING SOUTH ON INTERSTATE 65 NEAR MARSHALL, ARKANSAS I WAS INVOLVED IN A COLLISION (IN THE INSURED VEHICLE A 2001 S600 MERCEDES-BENZ) WITH A COW THAT RAN ONTO TO THE HIGHWAY IN FRONT OF MY VEHICLE. I IMMEDIATELY CALLED 911 AND STATE FARM. THEY INSTRUCTED ME TO HAVE THE VEHICLE TOWED TO THEIR STATE FARM APPROVED AUTO REPAIR SHOPS IN THE AREA, STEVE'S BODY SHOP, WHICH IS NOT A CERTIFIED MERCEDES REPAIR FACILITY. DUE TO STATE FARM'S REQUIREMENT THAT I LEAVE THE CAR AT STEVE'S BODY SHOP, A NON-MERCEDES CERTIFIED REPAIR FACILITY, THE CAR TOOK OVER TWO MONTHS TO REPAIR AND WAS REPAIRED INCORRECTLY DUE TO STEVE NOT BEING A CERTIFIED MERCEDES MECHANIC/FACILITY. WHILE DRIVING HOME I NOTICED THE ENGINE LIGHT WAS ON (IT HAD NOT BEEN ON PRIOR TO THE CRASH), THE RIGHT SIDE HEAD LAMP WAS OUT OF ADJUSTMENT, MY DRIVER SIDE DOOR AND WINDOW DID NOT OPERATE PROPERLY, THE ABC HYDRAULIC WAS NOT FUNCTIONING, AND THERE WAS A DENT ON THE TOP OF MY CAR. NONE OF THE ABOVE PROBLEMS EXISTED PRIOR TO THE ACCIDENT. I TOOK STEVE'S AUTO BODY SHOP'S REPAIR ESTIMATE TO A CERTIFIED MERCEDES MECHANIC WHO THOROUGHLY REVIEWED AND RESEARCHED THE REPAIRS TO MY VEHICLE, THE PARTS USED, THE COST OF THE PARTS, AND THE COST OF THE REPAIRS. AFTER REVIEWING THE ESTIMATE THE CERTIFIED MERCEDES BENZ MECHANIC INFORMED ME THE ONLY WAY THE VEHICLE COULD HAVE BEEN REPAIRED FOR THE AMOUNT STEVE CHARGED WAS IF NON-MERCEDES BENZ AFTERMARKET PARTS WERE USED TO REPAIR THE VEHICLE. UPON FURTHER INSPECTION THE ASSUMPTION MADE BY THE MERCEDES CERTIFIED MECHANIC PROVED TO BE TRUE. AFTER BRINGING THIS VERY SERIOUS MATTER TO THE ATTENTION OF STATE FARM THEY HAVE REPEATEDLY REFUSED TO HAVE THE VEHICLE PROPERLY REPAIRED. INSTEAD THEY ARE TRYING TO TOTAL MY VEHICLE AND PAY $9200 AS SETTLEMENT OF THE CLAIM. THE AFOREMENTIONED AMOUNT IS MORE THAN $12,000 LESS THAN THE MARKET VALUE OF THE VEHICLE PRIOR TO THE COLLISION. THE CAR IS NOW UNSALVAGEABLE AND HAS BEEN UNDRIVEABLE FOR 5MONTHS.

NHTSA complaint #10294096 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Killeen, TX Crash

EXTERIOR LIGHTING:HEADLIGHTS

AT APPROXIMATELY 1:45AM ON JULY 4, 2009 WHILE TRAVELING SOUTH ON INTERSTATE 65 NEAR MARSHALL, ARKANSAS I WAS INVOLVED IN A COLLISION (IN THE INSURED VEHICLE A 2001 S600 MERCEDES-BENZ) WITH A COW THAT RAN ONTO TO THE HIGHWAY IN FRONT OF MY VEHICLE. I IMMEDIATELY CALLED 911 AND STATE FARM. THEY INSTRUCTED ME TO HAVE THE VEHICLE TOWED TO THEIR STATE FARM APPROVED AUTO REPAIR SHOPS IN THE AREA, STEVE'S BODY SHOP, WHICH IS NOT A CERTIFIED MERCEDES REPAIR FACILITY. DUE TO STATE FARM'S REQUIREMENT THAT I LEAVE THE CAR AT STEVE'S BODY SHOP, A NON-MERCEDES CERTIFIED REPAIR FACILITY, THE CAR TOOK OVER TWO MONTHS TO REPAIR AND WAS REPAIRED INCORRECTLY DUE TO STEVE NOT BEING A CERTIFIED MERCEDES MECHANIC/FACILITY. WHILE DRIVING HOME I NOTICED THE ENGINE LIGHT WAS ON (IT HAD NOT BEEN ON PRIOR TO THE CRASH), THE RIGHT SIDE HEAD LAMP WAS OUT OF ADJUSTMENT, MY DRIVER SIDE DOOR AND WINDOW DID NOT OPERATE PROPERLY, THE ABC HYDRAULIC WAS NOT FUNCTIONING, AND THERE WAS A DENT ON THE TOP OF MY CAR. NONE OF THE ABOVE PROBLEMS EXISTED PRIOR TO THE ACCIDENT. I TOOK STEVE'S AUTO BODY SHOP'S REPAIR ESTIMATE TO A CERTIFIED MERCEDES MECHANIC WHO THOROUGHLY REVIEWED AND RESEARCHED THE REPAIRS TO MY VEHICLE, THE PARTS USED, THE COST OF THE PARTS, AND THE COST OF THE REPAIRS. AFTER REVIEWING THE ESTIMATE THE CERTIFIED MERCEDES BENZ MECHANIC INFORMED ME THE ONLY WAY THE VEHICLE COULD HAVE BEEN REPAIRED FOR THE AMOUNT STEVE CHARGED WAS IF NON-MERCEDES BENZ AFTERMARKET PARTS WERE USED TO REPAIR THE VEHICLE. UPON FURTHER INSPECTION THE ASSUMPTION MADE BY THE MERCEDES CERTIFIED MECHANIC PROVED TO BE TRUE. AFTER BRINGING THIS VERY SERIOUS MATTER TO THE ATTENTION OF STATE FARM THEY HAVE REPEATEDLY REFUSED TO HAVE THE VEHICLE PROPERLY REPAIRED. INSTEAD THEY ARE TRYING TO TOTAL MY VEHICLE AND PAY $9200 AS SETTLEMENT OF THE CLAIM. THE AFOREMENTIONED AMOUNT IS MORE THAN $12,000 LESS THAN THE MARKET VALUE OF THE VEHICLE PRIOR TO THE COLLISION. THE CAR IS NOW UNSALVAGEABLE AND HAS BEEN UNDRIVEABLE FOR 5MONTHS.

NHTSA complaint #10294096 — an unverified report by a vehicle owner.

Killeen, TX Crash

ENGINE AND ENGINE COOLING

AT APPROXIMATELY 1:45AM ON JULY 4, 2009 WHILE TRAVELING SOUTH ON INTERSTATE 65 NEAR MARSHALL, ARKANSAS I WAS INVOLVED IN A COLLISION (IN THE INSURED VEHICLE A 2001 S600 MERCEDES-BENZ) WITH A COW THAT RAN ONTO TO THE HIGHWAY IN FRONT OF MY VEHICLE. I IMMEDIATELY CALLED 911 AND STATE FARM. THEY INSTRUCTED ME TO HAVE THE VEHICLE TOWED TO THEIR STATE FARM APPROVED AUTO REPAIR SHOPS IN THE AREA, STEVE'S BODY SHOP, WHICH IS NOT A CERTIFIED MERCEDES REPAIR FACILITY. DUE TO STATE FARM'S REQUIREMENT THAT I LEAVE THE CAR AT STEVE'S BODY SHOP, A NON-MERCEDES CERTIFIED REPAIR FACILITY, THE CAR TOOK OVER TWO MONTHS TO REPAIR AND WAS REPAIRED INCORRECTLY DUE TO STEVE NOT BEING A CERTIFIED MERCEDES MECHANIC/FACILITY. WHILE DRIVING HOME I NOTICED THE ENGINE LIGHT WAS ON (IT HAD NOT BEEN ON PRIOR TO THE CRASH), THE RIGHT SIDE HEAD LAMP WAS OUT OF ADJUSTMENT, MY DRIVER SIDE DOOR AND WINDOW DID NOT OPERATE PROPERLY, THE ABC HYDRAULIC WAS NOT FUNCTIONING, AND THERE WAS A DENT ON THE TOP OF MY CAR. NONE OF THE ABOVE PROBLEMS EXISTED PRIOR TO THE ACCIDENT. I TOOK STEVE'S AUTO BODY SHOP'S REPAIR ESTIMATE TO A CERTIFIED MERCEDES MECHANIC WHO THOROUGHLY REVIEWED AND RESEARCHED THE REPAIRS TO MY VEHICLE, THE PARTS USED, THE COST OF THE PARTS, AND THE COST OF THE REPAIRS. AFTER REVIEWING THE ESTIMATE THE CERTIFIED MERCEDES BENZ MECHANIC INFORMED ME THE ONLY WAY THE VEHICLE COULD HAVE BEEN REPAIRED FOR THE AMOUNT STEVE CHARGED WAS IF NON-MERCEDES BENZ AFTERMARKET PARTS WERE USED TO REPAIR THE VEHICLE. UPON FURTHER INSPECTION THE ASSUMPTION MADE BY THE MERCEDES CERTIFIED MECHANIC PROVED TO BE TRUE. AFTER BRINGING THIS VERY SERIOUS MATTER TO THE ATTENTION OF STATE FARM THEY HAVE REPEATEDLY REFUSED TO HAVE THE VEHICLE PROPERLY REPAIRED. INSTEAD THEY ARE TRYING TO TOTAL MY VEHICLE AND PAY $9200 AS SETTLEMENT OF THE CLAIM. THE AFOREMENTIONED AMOUNT IS MORE THAN $12,000 LESS THAN THE MARKET VALUE OF THE VEHICLE PRIOR TO THE COLLISION. THE CAR IS NOW UNSALVAGEABLE AND HAS BEEN UNDRIVEABLE FOR 5MONTHS.

NHTSA complaint #10294096 — an unverified report by a vehicle owner.

Killeen, TX Crash

STRUCTURE

AT APPROXIMATELY 1:45AM ON JULY 4, 2009 WHILE TRAVELING SOUTH ON INTERSTATE 65 NEAR MARSHALL, ARKANSAS I WAS INVOLVED IN A COLLISION (IN THE INSURED VEHICLE A 2001 S600 MERCEDES-BENZ) WITH A COW THAT RAN ONTO TO THE HIGHWAY IN FRONT OF MY VEHICLE. I IMMEDIATELY CALLED 911 AND STATE FARM. THEY INSTRUCTED ME TO HAVE THE VEHICLE TOWED TO THEIR STATE FARM APPROVED AUTO REPAIR SHOPS IN THE AREA, STEVE'S BODY SHOP, WHICH IS NOT A CERTIFIED MERCEDES REPAIR FACILITY. DUE TO STATE FARM'S REQUIREMENT THAT I LEAVE THE CAR AT STEVE'S BODY SHOP, A NON-MERCEDES CERTIFIED REPAIR FACILITY, THE CAR TOOK OVER TWO MONTHS TO REPAIR AND WAS REPAIRED INCORRECTLY DUE TO STEVE NOT BEING A CERTIFIED MERCEDES MECHANIC/FACILITY. WHILE DRIVING HOME I NOTICED THE ENGINE LIGHT WAS ON (IT HAD NOT BEEN ON PRIOR TO THE CRASH), THE RIGHT SIDE HEAD LAMP WAS OUT OF ADJUSTMENT, MY DRIVER SIDE DOOR AND WINDOW DID NOT OPERATE PROPERLY, THE ABC HYDRAULIC WAS NOT FUNCTIONING, AND THERE WAS A DENT ON THE TOP OF MY CAR. NONE OF THE ABOVE PROBLEMS EXISTED PRIOR TO THE ACCIDENT. I TOOK STEVE'S AUTO BODY SHOP'S REPAIR ESTIMATE TO A CERTIFIED MERCEDES MECHANIC WHO THOROUGHLY REVIEWED AND RESEARCHED THE REPAIRS TO MY VEHICLE, THE PARTS USED, THE COST OF THE PARTS, AND THE COST OF THE REPAIRS. AFTER REVIEWING THE ESTIMATE THE CERTIFIED MERCEDES BENZ MECHANIC INFORMED ME THE ONLY WAY THE VEHICLE COULD HAVE BEEN REPAIRED FOR THE AMOUNT STEVE CHARGED WAS IF NON-MERCEDES BENZ AFTERMARKET PARTS WERE USED TO REPAIR THE VEHICLE. UPON FURTHER INSPECTION THE ASSUMPTION MADE BY THE MERCEDES CERTIFIED MECHANIC PROVED TO BE TRUE. AFTER BRINGING THIS VERY SERIOUS MATTER TO THE ATTENTION OF STATE FARM THEY HAVE REPEATEDLY REFUSED TO HAVE THE VEHICLE PROPERLY REPAIRED. INSTEAD THEY ARE TRYING TO TOTAL MY VEHICLE AND PAY $9200 AS SETTLEMENT OF THE CLAIM. THE AFOREMENTIONED AMOUNT IS MORE THAN $12,000 LESS THAN THE MARKET VALUE OF THE VEHICLE PRIOR TO THE COLLISION. THE CAR IS NOW UNSALVAGEABLE AND HAS BEEN UNDRIVEABLE FOR 5MONTHS.

NHTSA complaint #10294096 — an unverified report by a vehicle owner.

Killeen, TX Crash

SERVICE BRAKES, HYDRAULIC

AT APPROXIMATELY 1:45AM ON JULY 4, 2009 WHILE TRAVELING SOUTH ON INTERSTATE 65 NEAR MARSHALL, ARKANSAS I WAS INVOLVED IN A COLLISION (IN THE INSURED VEHICLE A 2001 S600 MERCEDES-BENZ) WITH A COW THAT RAN ONTO TO THE HIGHWAY IN FRONT OF MY VEHICLE. I IMMEDIATELY CALLED 911 AND STATE FARM. THEY INSTRUCTED ME TO HAVE THE VEHICLE TOWED TO THEIR STATE FARM APPROVED AUTO REPAIR SHOPS IN THE AREA, STEVE'S BODY SHOP, WHICH IS NOT A CERTIFIED MERCEDES REPAIR FACILITY. DUE TO STATE FARM'S REQUIREMENT THAT I LEAVE THE CAR AT STEVE'S BODY SHOP, A NON-MERCEDES CERTIFIED REPAIR FACILITY, THE CAR TOOK OVER TWO MONTHS TO REPAIR AND WAS REPAIRED INCORRECTLY DUE TO STEVE NOT BEING A CERTIFIED MERCEDES MECHANIC/FACILITY. WHILE DRIVING HOME I NOTICED THE ENGINE LIGHT WAS ON (IT HAD NOT BEEN ON PRIOR TO THE CRASH), THE RIGHT SIDE HEAD LAMP WAS OUT OF ADJUSTMENT, MY DRIVER SIDE DOOR AND WINDOW DID NOT OPERATE PROPERLY, THE ABC HYDRAULIC WAS NOT FUNCTIONING, AND THERE WAS A DENT ON THE TOP OF MY CAR. NONE OF THE ABOVE PROBLEMS EXISTED PRIOR TO THE ACCIDENT. I TOOK STEVE'S AUTO BODY SHOP'S REPAIR ESTIMATE TO A CERTIFIED MERCEDES MECHANIC WHO THOROUGHLY REVIEWED AND RESEARCHED THE REPAIRS TO MY VEHICLE, THE PARTS USED, THE COST OF THE PARTS, AND THE COST OF THE REPAIRS. AFTER REVIEWING THE ESTIMATE THE CERTIFIED MERCEDES BENZ MECHANIC INFORMED ME THE ONLY WAY THE VEHICLE COULD HAVE BEEN REPAIRED FOR THE AMOUNT STEVE CHARGED WAS IF NON-MERCEDES BENZ AFTERMARKET PARTS WERE USED TO REPAIR THE VEHICLE. UPON FURTHER INSPECTION THE ASSUMPTION MADE BY THE MERCEDES CERTIFIED MECHANIC PROVED TO BE TRUE. AFTER BRINGING THIS VERY SERIOUS MATTER TO THE ATTENTION OF STATE FARM THEY HAVE REPEATEDLY REFUSED TO HAVE THE VEHICLE PROPERLY REPAIRED. INSTEAD THEY ARE TRYING TO TOTAL MY VEHICLE AND PAY $9200 AS SETTLEMENT OF THE CLAIM. THE AFOREMENTIONED AMOUNT IS MORE THAN $12,000 LESS THAN THE MARKET VALUE OF THE VEHICLE PRIOR TO THE COLLISION. THE CAR IS NOW UNSALVAGEABLE AND HAS BEEN UNDRIVEABLE FOR 5MONTHS.

NHTSA complaint #10294096 — an unverified report by a vehicle owner.

Killeen, TX Crash

EQUIPMENT

AT APPROXIMATELY 1:45AM ON JULY 4, 2009 WHILE TRAVELING SOUTH ON INTERSTATE 65 NEAR MARSHALL, ARKANSAS I WAS INVOLVED IN A COLLISION (IN THE INSURED VEHICLE A 2001 S600 MERCEDES-BENZ) WITH A COW THAT RAN ONTO TO THE HIGHWAY IN FRONT OF MY VEHICLE. I IMMEDIATELY CALLED 911 AND STATE FARM. THEY INSTRUCTED ME TO HAVE THE VEHICLE TOWED TO THEIR STATE FARM APPROVED AUTO REPAIR SHOPS IN THE AREA, STEVE'S BODY SHOP, WHICH IS NOT A CERTIFIED MERCEDES REPAIR FACILITY. DUE TO STATE FARM'S REQUIREMENT THAT I LEAVE THE CAR AT STEVE'S BODY SHOP, A NON-MERCEDES CERTIFIED REPAIR FACILITY, THE CAR TOOK OVER TWO MONTHS TO REPAIR AND WAS REPAIRED INCORRECTLY DUE TO STEVE NOT BEING A CERTIFIED MERCEDES MECHANIC/FACILITY. WHILE DRIVING HOME I NOTICED THE ENGINE LIGHT WAS ON (IT HAD NOT BEEN ON PRIOR TO THE CRASH), THE RIGHT SIDE HEAD LAMP WAS OUT OF ADJUSTMENT, MY DRIVER SIDE DOOR AND WINDOW DID NOT OPERATE PROPERLY, THE ABC HYDRAULIC WAS NOT FUNCTIONING, AND THERE WAS A DENT ON THE TOP OF MY CAR. NONE OF THE ABOVE PROBLEMS EXISTED PRIOR TO THE ACCIDENT. I TOOK STEVE'S AUTO BODY SHOP'S REPAIR ESTIMATE TO A CERTIFIED MERCEDES MECHANIC WHO THOROUGHLY REVIEWED AND RESEARCHED THE REPAIRS TO MY VEHICLE, THE PARTS USED, THE COST OF THE PARTS, AND THE COST OF THE REPAIRS. AFTER REVIEWING THE ESTIMATE THE CERTIFIED MERCEDES BENZ MECHANIC INFORMED ME THE ONLY WAY THE VEHICLE COULD HAVE BEEN REPAIRED FOR THE AMOUNT STEVE CHARGED WAS IF NON-MERCEDES BENZ AFTERMARKET PARTS WERE USED TO REPAIR THE VEHICLE. UPON FURTHER INSPECTION THE ASSUMPTION MADE BY THE MERCEDES CERTIFIED MECHANIC PROVED TO BE TRUE. AFTER BRINGING THIS VERY SERIOUS MATTER TO THE ATTENTION OF STATE FARM THEY HAVE REPEATEDLY REFUSED TO HAVE THE VEHICLE PROPERLY REPAIRED. INSTEAD THEY ARE TRYING TO TOTAL MY VEHICLE AND PAY $9200 AS SETTLEMENT OF THE CLAIM. THE AFOREMENTIONED AMOUNT IS MORE THAN $12,000 LESS THAN THE MARKET VALUE OF THE VEHICLE PRIOR TO THE COLLISION. THE CAR IS NOW UNSALVAGEABLE AND HAS BEEN UNDRIVEABLE FOR 5MONTHS.

NHTSA complaint #10294096 — an unverified report by a vehicle owner.

Killeen, TX Crash

VISIBILITY

AT APPROXIMATELY 1:45AM ON JULY 4, 2009 WHILE TRAVELING SOUTH ON INTERSTATE 65 NEAR MARSHALL, ARKANSAS I WAS INVOLVED IN A COLLISION (IN THE INSURED VEHICLE A 2001 S600 MERCEDES-BENZ) WITH A COW THAT RAN ONTO TO THE HIGHWAY IN FRONT OF MY VEHICLE. I IMMEDIATELY CALLED 911 AND STATE FARM. THEY INSTRUCTED ME TO HAVE THE VEHICLE TOWED TO THEIR STATE FARM APPROVED AUTO REPAIR SHOPS IN THE AREA, STEVE'S BODY SHOP, WHICH IS NOT A CERTIFIED MERCEDES REPAIR FACILITY. DUE TO STATE FARM'S REQUIREMENT THAT I LEAVE THE CAR AT STEVE'S BODY SHOP, A NON-MERCEDES CERTIFIED REPAIR FACILITY, THE CAR TOOK OVER TWO MONTHS TO REPAIR AND WAS REPAIRED INCORRECTLY DUE TO STEVE NOT BEING A CERTIFIED MERCEDES MECHANIC/FACILITY. WHILE DRIVING HOME I NOTICED THE ENGINE LIGHT WAS ON (IT HAD NOT BEEN ON PRIOR TO THE CRASH), THE RIGHT SIDE HEAD LAMP WAS OUT OF ADJUSTMENT, MY DRIVER SIDE DOOR AND WINDOW DID NOT OPERATE PROPERLY, THE ABC HYDRAULIC WAS NOT FUNCTIONING, AND THERE WAS A DENT ON THE TOP OF MY CAR. NONE OF THE ABOVE PROBLEMS EXISTED PRIOR TO THE ACCIDENT. I TOOK STEVE'S AUTO BODY SHOP'S REPAIR ESTIMATE TO A CERTIFIED MERCEDES MECHANIC WHO THOROUGHLY REVIEWED AND RESEARCHED THE REPAIRS TO MY VEHICLE, THE PARTS USED, THE COST OF THE PARTS, AND THE COST OF THE REPAIRS. AFTER REVIEWING THE ESTIMATE THE CERTIFIED MERCEDES BENZ MECHANIC INFORMED ME THE ONLY WAY THE VEHICLE COULD HAVE BEEN REPAIRED FOR THE AMOUNT STEVE CHARGED WAS IF NON-MERCEDES BENZ AFTERMARKET PARTS WERE USED TO REPAIR THE VEHICLE. UPON FURTHER INSPECTION THE ASSUMPTION MADE BY THE MERCEDES CERTIFIED MECHANIC PROVED TO BE TRUE. AFTER BRINGING THIS VERY SERIOUS MATTER TO THE ATTENTION OF STATE FARM THEY HAVE REPEATEDLY REFUSED TO HAVE THE VEHICLE PROPERLY REPAIRED. INSTEAD THEY ARE TRYING TO TOTAL MY VEHICLE AND PAY $9200 AS SETTLEMENT OF THE CLAIM. THE AFOREMENTIONED AMOUNT IS MORE THAN $12,000 LESS THAN THE MARKET VALUE OF THE VEHICLE PRIOR TO THE COLLISION. THE CAR IS NOW UNSALVAGEABLE AND HAS BEEN UNDRIVEABLE FOR 5MONTHS.

NHTSA complaint #10294096 — an unverified report by a vehicle owner.

at 90,000 miles OAK Harbor, WA

EXTERIOR LIGHTING

OIL LEAK ON 2001 MB S600 MODELS. THEY ALL HAVE BAD OIL COOLERS.

NHTSA complaint #10251018 — an unverified report by a vehicle owner.

at 27,600 miles Tustin, CA

SUSPENSION:FRONT

1. THIS PROBLEM STARTED IMMEDIATELY AFTER I PURCHASED THE AUTO. SOMETHING IN THE FRONT PART OF THE AUTO MAKES A THROBBING NOISE. IT CAUSES EITHER THE LEFT FRONT WHEEL OR THE RIGHT FRONT WHEEL TO LOSE ITS BALANCE. THIS DOES NOT HAPPEN ALL THE TIME. IN A ONE HOUR TRIP, IT WILL HAPPEN AT LEAST ONCE AND FOR A PERIOD OF FROM 5 MINUTES TO 20 MINUTES. 2. ONE OF THE FRONT WHEELS OR BOTH LOSE THEIR BALANCE. IT FEELS AS IF THE SOME OF THE LUGS HOLDING THE WHEEL ARE LOSE. I WAS STOPPED ONCE BY THE POLICE BECAUSE THE POLICE THOUGHT IT WAS DANGEROUS. I WAS ON MY WAY TO THE AUTO DEALER. IT OCCURS WHEN I CHANGE LANES AND GO OVER THE LANE MARKERS. THE WHEELS START VIBRATING. IT CAUSES EITHER THE LEFT FRONT WHEEL OR THE RIGHT FRONT WHEEL TO LOSE ITS BALANCE. THIS DOES NOT HAPPEN ALL THE TIME. IN A ONE HOUR TRIP, IT WILL HAPPEN AT LEAST ONCE AND FOR A PERIOD OF FROM 5 MINUTES TO 20 MINUTES. THE CONSEQUENCE IS THAT THE PROBLEM CAUSES THE FRONT TIRES TO BE EATEN UP FROM JUST THE SIDE AND NEED TO BE REPLACED EVERY 5,000 MILES. ALSO THE RIMS BECOME BENT AND I HAVE TO REPLACE THE RIM AT MY EXPENSE EVEN THOUGH MY AUTO WAS UNDER ORIGINAL WARRANTY. I HAVE LEARNT SINCE FROM THE DEALER THAT THERE IS A COMPUTER THAT HAS SOFTWARE THAT BALANCES THE TIRES, THAT THE SOFTWARE WAS MADE FOR GERMANY WHERE THERE ARE NO LANE MARKERS, AND SO HERE IN THE USA, THE LANE MARKERS TRIGGER THE SOFTWARE. HOWEVER, THE SOFTWARE CANNOT KEEP UP, BECAUSE THE SOFTWARE WAS NOT WRITTEN FOR SUCH A HAPPENING ( GOING OVER LANE MARKERS ), SO WHEN IT HAPPENS, THE COMPUTER GOES BESERK, AND THE TIRES LOSE COMPLETE BALANCE. DEALER INFORMED ME THAT THE PROBLEM WAS CORRECTED ON FUTURES YEARS OF S600. MY 2001 S600 WAS THE FIRST YEAR MAKE. 3.

NHTSA complaint #10239926 — an unverified report by a vehicle owner.

at 62,000 miles Brooklyn, NY

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

TL*THE CONTACT OWNS A 2001 MERCEDES BENZ 600. WHILE DRIVING 60 MPH THE VEHICLE BEGAN LEAKING HYDRAULIC FLUID. THE ANTI-SKID INDICATOR LIGHT ILLUMINATED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY A MECHANIC. THE CURRENT AND FAILURE MILEAGES WERE 62,000.

NHTSA complaint #10187761 — an unverified report by a vehicle owner.

at 62,000 miles Brooklyn, NY

SERVICE BRAKES, HYDRAULIC:FLUID

TL*THE CONTACT OWNS A 2001 MERCEDES BENZ 600. WHILE DRIVING 60 MPH THE VEHICLE BEGAN LEAKING HYDRAULIC FLUID. THE ANTI-SKID INDICATOR LIGHT ILLUMINATED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY A MECHANIC. THE CURRENT AND FAILURE MILEAGES WERE 62,000.

NHTSA complaint #10187761 — an unverified report by a vehicle owner.

at 40,433 miles Brooklyn, NY

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

DT*: THE CONTACT STATED THE INSTRUMENT PANEL ILLUMINATION BLINKED ON AND OFF, THEN FAILED COMPLETELY, MAKING THE GAUGES DIFFICULT TO READ IN THE DAYTIME AND IMPOSSIBLE AT NIGHT. THE SERVICE DEALER'S MOBILE TECHNICIAN INSPECTED THE VEHICLE AND CONFIRMED THAT THE INSTRUMENT CLUSTER FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER INFORMED THE CONTACT THE VEHICLE WAS NOT PART OF RECALL # 06V028000 FOR THE ELECTRICAL SYSTEM: INSTRUMENT PANEL DUE TO THE VIN.

NHTSA complaint #10172911 — an unverified report by a vehicle owner.

at 27,000 miles Tustin, CA

ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

THE FRONT WHEELS LOSE THEIR ALIGNMENT EASILY AND FREQUENTLY. THE FRONT TIRES START WOBBLING AND CONTINUE WOBBLING FOR MINUTES. I HAVE HAD TO REPLACE MY FRONT TIRES FREQUENTLY. I HAVE HAD TO REPLACE MY LEFT WHEEL. THE AUTHORIZED MERCEDES DEALER IS UNABLE TO CORRECT THE PROBLEM.

NHTSA complaint #10124960 — an unverified report by a vehicle owner.

ST. Cloud, MN

VEHICLE SPEED CONTROL:CRUISE CONTROL

WHILE DRIVING, THE CRUISE CONTROL STOPPED ON ITS OWN. THERE WAS NO WARNING. *AK THE CRUISE CONTROL WOULD SUDDENLY DISENGAGE AND WAS INTERMITTENT, THE WINDOW HAD BLOWN OUT DURING BAD WEATHER, THE ACTIVE BODY CONTROL DID NOT FUNCTION MOST OF THE TIME, THE ABC WARNING HAD COME ON, THEN SUDDENLY THE BRAKE LIGHT HAD GONE OUT, THE BRAKE-LINING HAD GONE THIN, THE FUEL GAUGE DISPLAYED EMPTY WHEN THE TANK WAS FILLED AND THE CRUISE CONTROL HAD GONE OUT (AGAIN), THE VEHICLE WAS TAKEN TO THE CAR WASH WHEN WATER GUSHED ON THE PASSENGER SIDE WITH THE WINDOWS CLOSED, THE VEHICLE NEEDED TO BE JUMP STARTED TWICE AND THE DEALER COULDN'T FIND WHAT THE PROBLEM WAS, THE TURN SIGNAL HAD BECOME INOPERATIVE AND THE CONSUMER FOUND THE "REAR SAM" FUSE BOX WITH CORROSION ALONG WITH THE WIRING HARNESS. *SCC

NHTSA complaint #10040317 — an unverified report by a vehicle owner.

ST. Cloud, MN

VISIBILITY:GLASS, SIDE/REAR

WHILE DRIVING, THE CRUISE CONTROL STOPPED ON ITS OWN. THERE WAS NO WARNING. *AK THE CRUISE CONTROL WOULD SUDDENLY DISENGAGE AND WAS INTERMITTENT, THE WINDOW HAD BLOWN OUT DURING BAD WEATHER, THE ACTIVE BODY CONTROL DID NOT FUNCTION MOST OF THE TIME, THE ABC WARNING HAD COME ON, THEN SUDDENLY THE BRAKE LIGHT HAD GONE OUT, THE BRAKE-LINING HAD GONE THIN, THE FUEL GAUGE DISPLAYED EMPTY WHEN THE TANK WAS FILLED AND THE CRUISE CONTROL HAD GONE OUT (AGAIN), THE VEHICLE WAS TAKEN TO THE CAR WASH WHEN WATER GUSHED ON THE PASSENGER SIDE WITH THE WINDOWS CLOSED, THE VEHICLE NEEDED TO BE JUMP STARTED TWICE AND THE DEALER COULDN'T FIND WHAT THE PROBLEM WAS, THE TURN SIGNAL HAD BECOME INOPERATIVE AND THE CONSUMER FOUND THE "REAR SAM" FUSE BOX WITH CORROSION ALONG WITH THE WIRING HARNESS. *SCC

NHTSA complaint #10040317 — an unverified report by a vehicle owner.

ST. Cloud, MN

ELECTRICAL SYSTEM

WHILE DRIVING, THE CRUISE CONTROL STOPPED ON ITS OWN. THERE WAS NO WARNING. *AK THE CRUISE CONTROL WOULD SUDDENLY DISENGAGE AND WAS INTERMITTENT, THE WINDOW HAD BLOWN OUT DURING BAD WEATHER, THE ACTIVE BODY CONTROL DID NOT FUNCTION MOST OF THE TIME, THE ABC WARNING HAD COME ON, THEN SUDDENLY THE BRAKE LIGHT HAD GONE OUT, THE BRAKE-LINING HAD GONE THIN, THE FUEL GAUGE DISPLAYED EMPTY WHEN THE TANK WAS FILLED AND THE CRUISE CONTROL HAD GONE OUT (AGAIN), THE VEHICLE WAS TAKEN TO THE CAR WASH WHEN WATER GUSHED ON THE PASSENGER SIDE WITH THE WINDOWS CLOSED, THE VEHICLE NEEDED TO BE JUMP STARTED TWICE AND THE DEALER COULDN'T FIND WHAT THE PROBLEM WAS, THE TURN SIGNAL HAD BECOME INOPERATIVE AND THE CONSUMER FOUND THE "REAR SAM" FUSE BOX WITH CORROSION ALONG WITH THE WIRING HARNESS. *SCC

NHTSA complaint #10040317 — an unverified report by a vehicle owner.

at 27,542 miles Tustin, CA

LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK

FAILURE OF TRUNK TO CLOSE EVENLY. I HAVE BEEN INFORMED THIS PROBLEM IS WITH ALL THE MERCEDES S600 VEHICLES AND THAT IT CANNOT BE REPAIRED WITHOUT THE INSTALLATION OF A SECOND MOTOR ON THE OTHER SIDE OF THE TRUNK. THIS WILL CAUSE WATER TO ENTER IN THE TRUNK, AND CAUSE RUST TO THE BODY OF THE CAR.

NHTSA complaint #10010389 — an unverified report by a vehicle owner.