Owners have filed 31 complaints
about the 2017 Mercedes Benz AMG C43 with NHTSA between 2017 and 2024.
The largest single group is the wheels.
Across this model's run it ranks 1 of 3 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 73
Against the median year of the Mercedes Benz AMG C43. 50 means typical for this
model; 100 means roughly double.
Severity — 67
12.9% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
75% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2017 compares with every other Mercedes Benz AMG C43
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2017 Mercedes Benz AMG C43
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Seat Belts
516.1%
Median failure at 58,237 miles
Wheels
516.1%
Median failure at 19,500 miles
Seats
26.5%
Tires
26.5%
Median failure at 3,997 miles
Body & Structure
26.5%
Median failure at 71,618 miles
Brakes
26.5%
Median failure at 11,700 miles
Steering
26.5%
2 crashes, 0 fires · median 32,000 mi
Airbags
26.5%
Transmission & Drivetrain
26.5%
Median failure at 14,000 miles
Engine & Cooling
26.5%
Median failure at 14,000 miles
Other & Unspecified
13.2%
Median failure at 25,000 miles
Stability & Traction Control
13.2%
Median failure at 15,000 miles
Windows, Mirrors & Wipers
13.2%
Median failure at 32,929 miles
Acceleration & Cruise Control
13.2%
1 crashes, 0 fires · median 32,000 mi
Electrical System
13.2%
1 crashes, 0 fires · median 32,000 mi
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
14.2%
1,000 – 9,999 miles
14.2%
10,000 – 24,999 miles
937.5%
25,000 – 49,999 miles
729.2%
50,000 – 74,999 miles
520.8%
75,000 – 99,999 miles
14.2%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Oct 2017peak 4Aug 2024
NHTSA investigations into the 2017 Mercedes Benz AMG C43
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 32,000 milesEL Cajon, CACrash
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNED A 2017 MERCEDES BENZ C43 AMG. THE CONTACT STATED THAT WHILE DRIVING AT 63 MPH IN THE RAIN, LOSS CONTROL OF THE VEHICLE AS IT SLED TO THE LEFT AND CRASHED INTO THE GUARD RAIL. THE INCIDENT OF MARCH 12TH DID NOT FEEL LIKE I HAD HYDRO-PLANNED. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS ILLUMINATED SUCH AS AIR BAGS FAILURE, SHOCK FAILURE, SUSPENSION FAILURE AND TRACK FAILURE. THERE WERE NO INJURIES AND NO POLICE REPORT WAS FILED. THE VEHICLE'S DRIVER'S SIDE WAS DAMAGED UNDER THE FRONT BUMPER AND THE FRAME WAS DAMAGED BEYOND REPAIR. THE VEHICLE WAS TOWED TO AN AUTO BODY REPAIR FACILITY WHERE THE CONTACT WAS INFORMED THAT THE STEERING WAS EXTENSIVELY DAMAGED AND A FAILURE CAUSE COULD NOT BE DETERMINED. THE CONTACT RESEARCHED THE FAILURE ON-LINE AND BELIEVES THAT THE ELECTRIC STEERING WAS DEFECTIVE AND MAY BE A CAUSE OF THE FAILURE. THE CONTACT MENTIONED THAT THE VIN WAS NOT INCLUDED IN A RECALL FOR ELECTRICAL STEERING. DURING THE INSPECTION OF THE VEHICLE BY PENSKE AUTO COLLISION CENTER, THE TECHNICIAN COULD NOT TELL IF THE STEERING DAMAGE WAS SUSTAINED DURING THE COLLISION OR AS A RESULT OF A DEFECT. THEY ALSO FOUND DAMAGE TO THE REAR DRIVE UNIT ALTHOUGH, AS VERY VISIBLE IN THE PHOTOS, THE VEHICLE STRUCK THE BARRIER WITH THE FRONT LEFT (DRIVER'S SIDE) PORTION OF THE FRONT BUMPER. THE REAR OF THE CAR NEVER SLAMMED INTO THE BARRIER BUT DID SCRAPE ALONG THE DRIVER'S SIDE MOMENTARILY BUT THERE WAS NO IMPACT. THE COLLISION CENTER COULD NOT ACCOUNT FOR THE DAMAGE TO THE REAR DRIVE UNIT. IN RESEARCH, I FOUND A FEW MENTIONS AND COMPLAINTS OF THE REAR AXLE DISENGAGING WHICH COULD CAUSE LOSS OF CONTROL. THE VEHICLE WAS TOTALED BY THE CONTACT'S INSURANCE COMPANY. THE DEALER AND MANUFACTURER HAD BEEN CONTACTED. THE FAILURE MILEAGE WAS 32,000. *DT
NHTSA complaint #11319155 — an unverified report by a vehicle owner.
at 32,000 milesEL Cajon, CACrash
STEERING
TL* THE CONTACT OWNED A 2017 MERCEDES BENZ C43 AMG. THE CONTACT STATED THAT WHILE DRIVING AT 63 MPH IN THE RAIN, LOSS CONTROL OF THE VEHICLE AS IT SLED TO THE LEFT AND CRASHED INTO THE GUARD RAIL. THE INCIDENT OF MARCH 12TH DID NOT FEEL LIKE I HAD HYDRO-PLANNED. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS ILLUMINATED SUCH AS AIR BAGS FAILURE, SHOCK FAILURE, SUSPENSION FAILURE AND TRACK FAILURE. THERE WERE NO INJURIES AND NO POLICE REPORT WAS FILED. THE VEHICLE'S DRIVER'S SIDE WAS DAMAGED UNDER THE FRONT BUMPER AND THE FRAME WAS DAMAGED BEYOND REPAIR. THE VEHICLE WAS TOWED TO AN AUTO BODY REPAIR FACILITY WHERE THE CONTACT WAS INFORMED THAT THE STEERING WAS EXTENSIVELY DAMAGED AND A FAILURE CAUSE COULD NOT BE DETERMINED. THE CONTACT RESEARCHED THE FAILURE ON-LINE AND BELIEVES THAT THE ELECTRIC STEERING WAS DEFECTIVE AND MAY BE A CAUSE OF THE FAILURE. THE CONTACT MENTIONED THAT THE VIN WAS NOT INCLUDED IN A RECALL FOR ELECTRICAL STEERING. DURING THE INSPECTION OF THE VEHICLE BY PENSKE AUTO COLLISION CENTER, THE TECHNICIAN COULD NOT TELL IF THE STEERING DAMAGE WAS SUSTAINED DURING THE COLLISION OR AS A RESULT OF A DEFECT. THEY ALSO FOUND DAMAGE TO THE REAR DRIVE UNIT ALTHOUGH, AS VERY VISIBLE IN THE PHOTOS, THE VEHICLE STRUCK THE BARRIER WITH THE FRONT LEFT (DRIVER'S SIDE) PORTION OF THE FRONT BUMPER. THE REAR OF THE CAR NEVER SLAMMED INTO THE BARRIER BUT DID SCRAPE ALONG THE DRIVER'S SIDE MOMENTARILY BUT THERE WAS NO IMPACT. THE COLLISION CENTER COULD NOT ACCOUNT FOR THE DAMAGE TO THE REAR DRIVE UNIT. IN RESEARCH, I FOUND A FEW MENTIONS AND COMPLAINTS OF THE REAR AXLE DISENGAGING WHICH COULD CAUSE LOSS OF CONTROL. THE VEHICLE WAS TOTALED BY THE CONTACT'S INSURANCE COMPANY. THE DEALER AND MANUFACTURER HAD BEEN CONTACTED. THE FAILURE MILEAGE WAS 32,000. *DT
NHTSA complaint #11319155 — an unverified report by a vehicle owner.
at 32,000 milesEL Cajon, CACrash
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2017 MERCEDES BENZ C43 AMG. THE CONTACT STATED THAT WHILE DRIVING AT 63 MPH IN THE RAIN, LOSS CONTROL OF THE VEHICLE AS IT SLED TO THE LEFT AND CRASHED INTO THE GUARD RAIL. THE INCIDENT OF MARCH 12TH DID NOT FEEL LIKE I HAD HYDRO-PLANNED. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS ILLUMINATED SUCH AS AIR BAGS FAILURE, SHOCK FAILURE, SUSPENSION FAILURE AND TRACK FAILURE. THERE WERE NO INJURIES AND NO POLICE REPORT WAS FILED. THE VEHICLE'S DRIVER'S SIDE WAS DAMAGED UNDER THE FRONT BUMPER AND THE FRAME WAS DAMAGED BEYOND REPAIR. THE VEHICLE WAS TOWED TO AN AUTO BODY REPAIR FACILITY WHERE THE CONTACT WAS INFORMED THAT THE STEERING WAS EXTENSIVELY DAMAGED AND A FAILURE CAUSE COULD NOT BE DETERMINED. THE CONTACT RESEARCHED THE FAILURE ON-LINE AND BELIEVES THAT THE ELECTRIC STEERING WAS DEFECTIVE AND MAY BE A CAUSE OF THE FAILURE. THE CONTACT MENTIONED THAT THE VIN WAS NOT INCLUDED IN A RECALL FOR ELECTRICAL STEERING. DURING THE INSPECTION OF THE VEHICLE BY PENSKE AUTO COLLISION CENTER, THE TECHNICIAN COULD NOT TELL IF THE STEERING DAMAGE WAS SUSTAINED DURING THE COLLISION OR AS A RESULT OF A DEFECT. THEY ALSO FOUND DAMAGE TO THE REAR DRIVE UNIT ALTHOUGH, AS VERY VISIBLE IN THE PHOTOS, THE VEHICLE STRUCK THE BARRIER WITH THE FRONT LEFT (DRIVER'S SIDE) PORTION OF THE FRONT BUMPER. THE REAR OF THE CAR NEVER SLAMMED INTO THE BARRIER BUT DID SCRAPE ALONG THE DRIVER'S SIDE MOMENTARILY BUT THERE WAS NO IMPACT. THE COLLISION CENTER COULD NOT ACCOUNT FOR THE DAMAGE TO THE REAR DRIVE UNIT. IN RESEARCH, I FOUND A FEW MENTIONS AND COMPLAINTS OF THE REAR AXLE DISENGAGING WHICH COULD CAUSE LOSS OF CONTROL. THE VEHICLE WAS TOTALED BY THE CONTACT'S INSURANCE COMPANY. THE DEALER AND MANUFACTURER HAD BEEN CONTACTED. THE FAILURE MILEAGE WAS 32,000. *DT
NHTSA complaint #11319155 — an unverified report by a vehicle owner.
at 32,000 milesEL Cajon, CACrash
STEERING:ELECTRIC POWER ASSIST SYSTEM
TL* THE CONTACT OWNED A 2017 MERCEDES BENZ C43 AMG. THE CONTACT STATED THAT WHILE DRIVING AT 63 MPH IN THE RAIN, LOSS CONTROL OF THE VEHICLE AS IT SLED TO THE LEFT AND CRASHED INTO THE GUARD RAIL. THE INCIDENT OF MARCH 12TH DID NOT FEEL LIKE I HAD HYDRO-PLANNED. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS ILLUMINATED SUCH AS AIR BAGS FAILURE, SHOCK FAILURE, SUSPENSION FAILURE AND TRACK FAILURE. THERE WERE NO INJURIES AND NO POLICE REPORT WAS FILED. THE VEHICLE'S DRIVER'S SIDE WAS DAMAGED UNDER THE FRONT BUMPER AND THE FRAME WAS DAMAGED BEYOND REPAIR. THE VEHICLE WAS TOWED TO AN AUTO BODY REPAIR FACILITY WHERE THE CONTACT WAS INFORMED THAT THE STEERING WAS EXTENSIVELY DAMAGED AND A FAILURE CAUSE COULD NOT BE DETERMINED. THE CONTACT RESEARCHED THE FAILURE ON-LINE AND BELIEVES THAT THE ELECTRIC STEERING WAS DEFECTIVE AND MAY BE A CAUSE OF THE FAILURE. THE CONTACT MENTIONED THAT THE VIN WAS NOT INCLUDED IN A RECALL FOR ELECTRICAL STEERING. DURING THE INSPECTION OF THE VEHICLE BY PENSKE AUTO COLLISION CENTER, THE TECHNICIAN COULD NOT TELL IF THE STEERING DAMAGE WAS SUSTAINED DURING THE COLLISION OR AS A RESULT OF A DEFECT. THEY ALSO FOUND DAMAGE TO THE REAR DRIVE UNIT ALTHOUGH, AS VERY VISIBLE IN THE PHOTOS, THE VEHICLE STRUCK THE BARRIER WITH THE FRONT LEFT (DRIVER'S SIDE) PORTION OF THE FRONT BUMPER. THE REAR OF THE CAR NEVER SLAMMED INTO THE BARRIER BUT DID SCRAPE ALONG THE DRIVER'S SIDE MOMENTARILY BUT THERE WAS NO IMPACT. THE COLLISION CENTER COULD NOT ACCOUNT FOR THE DAMAGE TO THE REAR DRIVE UNIT. IN RESEARCH, I FOUND A FEW MENTIONS AND COMPLAINTS OF THE REAR AXLE DISENGAGING WHICH COULD CAUSE LOSS OF CONTROL. THE VEHICLE WAS TOTALED BY THE CONTACT'S INSURANCE COMPANY. THE DEALER AND MANUFACTURER HAD BEEN CONTACTED. THE FAILURE MILEAGE WAS 32,000. *DT
NHTSA complaint #11319155 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 70,000 milesTucson, AZ
SEAT BELTS
The contact owns a 2017 Mercedes-Benz AMG C43. The contact stated that the front driver’s side seat belt failed to retract as intended. No warning light was illuminated. The vehicle was taken to a local dealer for diagnosis but was not repaired due to the cost. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 21V032000 (Seat Belt); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.
NHTSA complaint #11607489 — an unverified report by a vehicle owner.
Bluffdale, UT
SEAT BELTS
Both front seat belts on the driver and passenger side fail to retract. Looking up my car model I found the following: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2021 C300, 2017-2020 AMG C43, and AMG C63 vehicles. The front seat belts might not fully retract to their stowed position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection." However my vin number was not marked for the repair and the dealer refused to cover it. I ended up paying for the repair out of pocket for safety.
NHTSA complaint #11521132 — an unverified report by a vehicle owner.
at 58,237 milesAtlanta, GA
SEAT BELTS
The contact owns a 2017 Mercedes-Benz AMG C43. The contact stated that after the dealer performed an unknown recall repair and Honda of Newnan (391 Newnan Crossing Bypass, Newnan, GA 30265) replaced the ball joints and axles, the contact noticed that the roof panel had detached, causing the front panel to loosen, and the driver's side air bag was visible. Additionally, the front driver's side seat belt failed to retract. The dealer was made aware of the failure and referred the contact to the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to NHTSA Campaign Numbers: 21V197000 (Structure) and 21V032000 (Seat Belts) however, the VIN was not included in the recalls. The failure mileage was approximately 58,237.
NHTSA complaint #11515931 — an unverified report by a vehicle owner.
at 58,237 milesAtlanta, GA
STRUCTURE
The contact owns a 2017 Mercedes-Benz AMG C43. The contact stated that after the dealer performed an unknown recall repair and Honda of Newnan (391 Newnan Crossing Bypass, Newnan, GA 30265) replaced the ball joints and axles, the contact noticed that the roof panel had detached, causing the front panel to loosen, and the driver's side air bag was visible. Additionally, the front driver's side seat belt failed to retract. The dealer was made aware of the failure and referred the contact to the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to NHTSA Campaign Numbers: 21V197000 (Structure) and 21V032000 (Seat Belts) however, the VIN was not included in the recalls. The failure mileage was approximately 58,237.
NHTSA complaint #11515931 — an unverified report by a vehicle owner.
at 85,000 milesCarrollton, TX
STRUCTURE
The contact owns a 2017 Mercedes-Benz C43 AMG. The vehicle had previously been serviced under NHTSA Campaign Number: 21V197000 (Structure). The contact stated while driving 60 MPH, the sunroof glass was rattling. The contact pulled off the exit to check the sunroof. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure, and the contact was awaiting a callback. The failure mileage was approximately 85,000.
NHTSA complaint #11466273 — an unverified report by a vehicle owner.
at 50,000 milesTallahassee, FL
SEAT BELTS
The contact owns a 2017 Mercedes-Benz AMG C43. The contact stated that the driver’s and passenger’s side front seat belt retractors had malfunctioned, and the seat belts would not retract after unlocking. The vehicle was taken to the local dealer who performed the recall repair under the NHTSA Campaign Number: 21V032000 (Seat Belts). The contact indicated that after retrieving the vehicle, the failure was still present. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 50,000.
NHTSA complaint #11437625 — an unverified report by a vehicle owner.
Anchorage, AK
SEAT BELTS
The contact owns a 2017 Mercedes-Benz C43 AMG. The contact received a recall notification for NHTSA Campaign Number: 21V032000 (Seat Belts) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue but provided no assistance. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11429506 — an unverified report by a vehicle owner.
at 13,000 milesPoway, CA
POWER TRAIN
VEHICLE JERKS VERY VIOLENTLY WHEN ACCELERATING OR USING PADDLE SHIFTERS (IN MANUAL MODE). OTHER OWNERS SEEM TO ENCOUNTER SAME ISSUE
NHTSA complaint #11416040 — an unverified report by a vehicle owner.
at 13,000 milesPoway, CA
ENGINE
VEHICLE JERKS VERY VIOLENTLY WHEN ACCELERATING OR USING PADDLE SHIFTERS (IN MANUAL MODE). OTHER OWNERS SEEM TO ENCOUNTER SAME ISSUE
NHTSA complaint #11416040 — an unverified report by a vehicle owner.
at 25,000 milesPennington, NJ
WHEELS
DOCUMENTATION ERRORS AND OMISSIONS MISINFORMATION REGARDING PROPER REPLACEMENT WHEEL. THIS MISINFORMATION COULD RESULT IN WHEELS WITH IMPROPER FIT BEING INSTALL POTENTIALLY RESULTING IN ABNORMAL HANDLING, DIMINISHED BRAKING PERFORMANCE AND IN EXTREME CASES POSSIBLE SEPARATION OF THE WHEEL FROM THE VEHICLE AT HIGH SPEED. MERCEDES PARTS WEB SITE, HTTPS://MBPARTS.MBUSA.COM, LISTS PARTS 205-401-11-00-7X23 FRONT AND 205-401-12-00-7X23 REAR AS THE PROPER REPLACEMENT WHEELS. THE SELLING DEALER, MERCEDES-BENZ OF FLEMINGTON, NJ INSISTS THAT THESE ARE NOT THE PROPER WHEELS BUT PARTS 205-401-48-00-7X23 FRONT AND 205-401-72-00-7X23 REAR ARE THE PROPER WHEELS. ALL THESE WHEELS ARE AVAILABLE FROM NUMEROUS RESELLERS. PURCHASING AND INSTALLING THE HTTPS://MBPARTS.MBUSA.COM LISTED WHEELS COULD RESULT IN THE AFOREMENTIONED SAFETY ISSUES.
NHTSA complaint #11407324 — an unverified report by a vehicle owner.
at 19,500 milesPennington, NJ
WHEELS
WHEEL LIPS ON THIS VEHICLE DEFORM WITH LITTLE PROVOCATION RESULTING IN RAPID AIR LOSS, LOSS OF HANDLING AND IN EXTREME CASES A CRASH. THE SHAPE OF THESE WHEELS DEVIATES FROM OTHER ALLOY WHEELS IN A WAY THAT PROMOTES THIS BEHAVIOR. THE CURVE OF THE RIM BARREL BETWEEN THE LIPS (ALSO KNOW AS THE BELL) IS MUCH SHALLOWER THAN MANY OTHER WHEELS. THE RESULT IS THAT THE ANGLE AT WHICH THE BARREL MEETS THE LIPS IS CLOSER TO A RIGHT ANGLE THAN COMMON. THE BARREL MEETING THE LIP AT AN ANGLE CLOSER TO PARALLEL WITH THE PAVEMENT GREATLY INCREASE THE RISK THAT SUDDEN DEFLATION COULD OCCUR RESULTING IN THE AFOREMENTIONED SAFETY ISSUES.
NHTSA complaint #11407326 — an unverified report by a vehicle owner.
at 25,000 milesPennington, NJ
UNKNOWN OR OTHER
DOCUMENTATION ERRORS AND OMISSIONS MISINFORMATION REGARDING PROPER REPLACEMENT WHEEL. THIS MISINFORMATION COULD RESULT IN WHEELS WITH IMPROPER FIT BEING INSTALL POTENTIALLY RESULTING IN ABNORMAL HANDLING, DIMINISHED BRAKING PERFORMANCE AND IN EXTREME CASES POSSIBLE SEPARATION OF THE WHEEL FROM THE VEHICLE AT HIGH SPEED. MERCEDES PARTS WEB SITE, HTTPS://MBPARTS.MBUSA.COM, LISTS PARTS 205-401-11-00-7X23 FRONT AND 205-401-12-00-7X23 REAR AS THE PROPER REPLACEMENT WHEELS. THE SELLING DEALER, MERCEDES-BENZ OF FLEMINGTON, NJ INSISTS THAT THESE ARE NOT THE PROPER WHEELS BUT PARTS 205-401-48-00-7X23 FRONT AND 205-401-72-00-7X23 REAR ARE THE PROPER WHEELS. ALL THESE WHEELS ARE AVAILABLE FROM NUMEROUS RESELLERS. PURCHASING AND INSTALLING THE HTTPS://MBPARTS.MBUSA.COM LISTED WHEELS COULD RESULT IN THE AFOREMENTIONED SAFETY ISSUES.
NHTSA complaint #11407324 — an unverified report by a vehicle owner.
at 50,000 milesMount Laurel, NJ
WHEELS
THE WHEELS ON MY TIRES WILL CRACK AT THE SLIGHTEST STRESS FROM THE ROAD. IT COULD BE A BUMP, A TINY POT HOLE, EVEN A STICK, AND THESE TIRES WILL BECOME DEFECTIVE, EITHER BY CRACKING, BECOMING FLAT OR THE WHEEL BECOMING COMPLETELY IMMOBLIZED. I HAVE BEEN STRANDED ON THE ROAD IN THE MIDDLE OF THE NIGHT FOR HOURS BECAUSE OF THESE DEFECTIVE TIRES. I'VE COME INTO WORK UN-SHOWERED WITH NO SLEEP, BECAUSE I WAS STRANDED FOR SOMETIMES UP TO 12 HOURS BEFORE I WOULD GET HELP. ITS HAPPENED AT LEAST ONCE A MONTH FOR THE PAST 4 YEARS. THERE IS NO WAY THESE TIRES PASSED EVEN BASIC INSPECTION. THEY ARE DANGER TO ANYONE USING THEM.
NHTSA complaint #11390221 — an unverified report by a vehicle owner.
at 32,929 milesWeslaco, TX
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ C43 AMG. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE TOP OF THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND BECAME AWARE OF A MASSIVE FRACTURE IN THE SUN ROOF. THE CONTACT CALLED AN UNKNOWN DEALER AND WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 32,929.
NHTSA complaint #11328502 — an unverified report by a vehicle owner.
at 32,000 milesEL Cajon, CACrash
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNED A 2017 MERCEDES BENZ C43 AMG. THE CONTACT STATED THAT WHILE DRIVING AT 63 MPH IN THE RAIN, LOSS CONTROL OF THE VEHICLE AS IT SLED TO THE LEFT AND CRASHED INTO THE GUARD RAIL. THE INCIDENT OF MARCH 12TH DID NOT FEEL LIKE I HAD HYDRO-PLANNED. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS ILLUMINATED SUCH AS AIR BAGS FAILURE, SHOCK FAILURE, SUSPENSION FAILURE AND TRACK FAILURE. THERE WERE NO INJURIES AND NO POLICE REPORT WAS FILED. THE VEHICLE'S DRIVER'S SIDE WAS DAMAGED UNDER THE FRONT BUMPER AND THE FRAME WAS DAMAGED BEYOND REPAIR. THE VEHICLE WAS TOWED TO AN AUTO BODY REPAIR FACILITY WHERE THE CONTACT WAS INFORMED THAT THE STEERING WAS EXTENSIVELY DAMAGED AND A FAILURE CAUSE COULD NOT BE DETERMINED. THE CONTACT RESEARCHED THE FAILURE ON-LINE AND BELIEVES THAT THE ELECTRIC STEERING WAS DEFECTIVE AND MAY BE A CAUSE OF THE FAILURE. THE CONTACT MENTIONED THAT THE VIN WAS NOT INCLUDED IN A RECALL FOR ELECTRICAL STEERING. DURING THE INSPECTION OF THE VEHICLE BY PENSKE AUTO COLLISION CENTER, THE TECHNICIAN COULD NOT TELL IF THE STEERING DAMAGE WAS SUSTAINED DURING THE COLLISION OR AS A RESULT OF A DEFECT. THEY ALSO FOUND DAMAGE TO THE REAR DRIVE UNIT ALTHOUGH, AS VERY VISIBLE IN THE PHOTOS, THE VEHICLE STRUCK THE BARRIER WITH THE FRONT LEFT (DRIVER'S SIDE) PORTION OF THE FRONT BUMPER. THE REAR OF THE CAR NEVER SLAMMED INTO THE BARRIER BUT DID SCRAPE ALONG THE DRIVER'S SIDE MOMENTARILY BUT THERE WAS NO IMPACT. THE COLLISION CENTER COULD NOT ACCOUNT FOR THE DAMAGE TO THE REAR DRIVE UNIT. IN RESEARCH, I FOUND A FEW MENTIONS AND COMPLAINTS OF THE REAR AXLE DISENGAGING WHICH COULD CAUSE LOSS OF CONTROL. THE VEHICLE WAS TOTALED BY THE CONTACT'S INSURANCE COMPANY. THE DEALER AND MANUFACTURER HAD BEEN CONTACTED. THE FAILURE MILEAGE WAS 32,000. *DT
NHTSA complaint #11319155 — an unverified report by a vehicle owner.
at 32,000 milesEL Cajon, CACrash
STEERING
TL* THE CONTACT OWNED A 2017 MERCEDES BENZ C43 AMG. THE CONTACT STATED THAT WHILE DRIVING AT 63 MPH IN THE RAIN, LOSS CONTROL OF THE VEHICLE AS IT SLED TO THE LEFT AND CRASHED INTO THE GUARD RAIL. THE INCIDENT OF MARCH 12TH DID NOT FEEL LIKE I HAD HYDRO-PLANNED. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS ILLUMINATED SUCH AS AIR BAGS FAILURE, SHOCK FAILURE, SUSPENSION FAILURE AND TRACK FAILURE. THERE WERE NO INJURIES AND NO POLICE REPORT WAS FILED. THE VEHICLE'S DRIVER'S SIDE WAS DAMAGED UNDER THE FRONT BUMPER AND THE FRAME WAS DAMAGED BEYOND REPAIR. THE VEHICLE WAS TOWED TO AN AUTO BODY REPAIR FACILITY WHERE THE CONTACT WAS INFORMED THAT THE STEERING WAS EXTENSIVELY DAMAGED AND A FAILURE CAUSE COULD NOT BE DETERMINED. THE CONTACT RESEARCHED THE FAILURE ON-LINE AND BELIEVES THAT THE ELECTRIC STEERING WAS DEFECTIVE AND MAY BE A CAUSE OF THE FAILURE. THE CONTACT MENTIONED THAT THE VIN WAS NOT INCLUDED IN A RECALL FOR ELECTRICAL STEERING. DURING THE INSPECTION OF THE VEHICLE BY PENSKE AUTO COLLISION CENTER, THE TECHNICIAN COULD NOT TELL IF THE STEERING DAMAGE WAS SUSTAINED DURING THE COLLISION OR AS A RESULT OF A DEFECT. THEY ALSO FOUND DAMAGE TO THE REAR DRIVE UNIT ALTHOUGH, AS VERY VISIBLE IN THE PHOTOS, THE VEHICLE STRUCK THE BARRIER WITH THE FRONT LEFT (DRIVER'S SIDE) PORTION OF THE FRONT BUMPER. THE REAR OF THE CAR NEVER SLAMMED INTO THE BARRIER BUT DID SCRAPE ALONG THE DRIVER'S SIDE MOMENTARILY BUT THERE WAS NO IMPACT. THE COLLISION CENTER COULD NOT ACCOUNT FOR THE DAMAGE TO THE REAR DRIVE UNIT. IN RESEARCH, I FOUND A FEW MENTIONS AND COMPLAINTS OF THE REAR AXLE DISENGAGING WHICH COULD CAUSE LOSS OF CONTROL. THE VEHICLE WAS TOTALED BY THE CONTACT'S INSURANCE COMPANY. THE DEALER AND MANUFACTURER HAD BEEN CONTACTED. THE FAILURE MILEAGE WAS 32,000. *DT
NHTSA complaint #11319155 — an unverified report by a vehicle owner.
at 32,000 milesEL Cajon, CACrash
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2017 MERCEDES BENZ C43 AMG. THE CONTACT STATED THAT WHILE DRIVING AT 63 MPH IN THE RAIN, LOSS CONTROL OF THE VEHICLE AS IT SLED TO THE LEFT AND CRASHED INTO THE GUARD RAIL. THE INCIDENT OF MARCH 12TH DID NOT FEEL LIKE I HAD HYDRO-PLANNED. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS ILLUMINATED SUCH AS AIR BAGS FAILURE, SHOCK FAILURE, SUSPENSION FAILURE AND TRACK FAILURE. THERE WERE NO INJURIES AND NO POLICE REPORT WAS FILED. THE VEHICLE'S DRIVER'S SIDE WAS DAMAGED UNDER THE FRONT BUMPER AND THE FRAME WAS DAMAGED BEYOND REPAIR. THE VEHICLE WAS TOWED TO AN AUTO BODY REPAIR FACILITY WHERE THE CONTACT WAS INFORMED THAT THE STEERING WAS EXTENSIVELY DAMAGED AND A FAILURE CAUSE COULD NOT BE DETERMINED. THE CONTACT RESEARCHED THE FAILURE ON-LINE AND BELIEVES THAT THE ELECTRIC STEERING WAS DEFECTIVE AND MAY BE A CAUSE OF THE FAILURE. THE CONTACT MENTIONED THAT THE VIN WAS NOT INCLUDED IN A RECALL FOR ELECTRICAL STEERING. DURING THE INSPECTION OF THE VEHICLE BY PENSKE AUTO COLLISION CENTER, THE TECHNICIAN COULD NOT TELL IF THE STEERING DAMAGE WAS SUSTAINED DURING THE COLLISION OR AS A RESULT OF A DEFECT. THEY ALSO FOUND DAMAGE TO THE REAR DRIVE UNIT ALTHOUGH, AS VERY VISIBLE IN THE PHOTOS, THE VEHICLE STRUCK THE BARRIER WITH THE FRONT LEFT (DRIVER'S SIDE) PORTION OF THE FRONT BUMPER. THE REAR OF THE CAR NEVER SLAMMED INTO THE BARRIER BUT DID SCRAPE ALONG THE DRIVER'S SIDE MOMENTARILY BUT THERE WAS NO IMPACT. THE COLLISION CENTER COULD NOT ACCOUNT FOR THE DAMAGE TO THE REAR DRIVE UNIT. IN RESEARCH, I FOUND A FEW MENTIONS AND COMPLAINTS OF THE REAR AXLE DISENGAGING WHICH COULD CAUSE LOSS OF CONTROL. THE VEHICLE WAS TOTALED BY THE CONTACT'S INSURANCE COMPANY. THE DEALER AND MANUFACTURER HAD BEEN CONTACTED. THE FAILURE MILEAGE WAS 32,000. *DT
NHTSA complaint #11319155 — an unverified report by a vehicle owner.
at 32,000 milesEL Cajon, CACrash
STEERING:ELECTRIC POWER ASSIST SYSTEM
TL* THE CONTACT OWNED A 2017 MERCEDES BENZ C43 AMG. THE CONTACT STATED THAT WHILE DRIVING AT 63 MPH IN THE RAIN, LOSS CONTROL OF THE VEHICLE AS IT SLED TO THE LEFT AND CRASHED INTO THE GUARD RAIL. THE INCIDENT OF MARCH 12TH DID NOT FEEL LIKE I HAD HYDRO-PLANNED. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS ILLUMINATED SUCH AS AIR BAGS FAILURE, SHOCK FAILURE, SUSPENSION FAILURE AND TRACK FAILURE. THERE WERE NO INJURIES AND NO POLICE REPORT WAS FILED. THE VEHICLE'S DRIVER'S SIDE WAS DAMAGED UNDER THE FRONT BUMPER AND THE FRAME WAS DAMAGED BEYOND REPAIR. THE VEHICLE WAS TOWED TO AN AUTO BODY REPAIR FACILITY WHERE THE CONTACT WAS INFORMED THAT THE STEERING WAS EXTENSIVELY DAMAGED AND A FAILURE CAUSE COULD NOT BE DETERMINED. THE CONTACT RESEARCHED THE FAILURE ON-LINE AND BELIEVES THAT THE ELECTRIC STEERING WAS DEFECTIVE AND MAY BE A CAUSE OF THE FAILURE. THE CONTACT MENTIONED THAT THE VIN WAS NOT INCLUDED IN A RECALL FOR ELECTRICAL STEERING. DURING THE INSPECTION OF THE VEHICLE BY PENSKE AUTO COLLISION CENTER, THE TECHNICIAN COULD NOT TELL IF THE STEERING DAMAGE WAS SUSTAINED DURING THE COLLISION OR AS A RESULT OF A DEFECT. THEY ALSO FOUND DAMAGE TO THE REAR DRIVE UNIT ALTHOUGH, AS VERY VISIBLE IN THE PHOTOS, THE VEHICLE STRUCK THE BARRIER WITH THE FRONT LEFT (DRIVER'S SIDE) PORTION OF THE FRONT BUMPER. THE REAR OF THE CAR NEVER SLAMMED INTO THE BARRIER BUT DID SCRAPE ALONG THE DRIVER'S SIDE MOMENTARILY BUT THERE WAS NO IMPACT. THE COLLISION CENTER COULD NOT ACCOUNT FOR THE DAMAGE TO THE REAR DRIVE UNIT. IN RESEARCH, I FOUND A FEW MENTIONS AND COMPLAINTS OF THE REAR AXLE DISENGAGING WHICH COULD CAUSE LOSS OF CONTROL. THE VEHICLE WAS TOTALED BY THE CONTACT'S INSURANCE COMPANY. THE DEALER AND MANUFACTURER HAD BEEN CONTACTED. THE FAILURE MILEAGE WAS 32,000. *DT
NHTSA complaint #11319155 — an unverified report by a vehicle owner.
Boynton Beach, FL
SEATS
2017 MERCEDES BENZ C43. CONSUMER WRITES IN REGARDS TO FRONT SEATBACK LOCK SAFETY RECALL. *LD
NHTSA complaint #11280111 — an unverified report by a vehicle owner.
Mahopac, NY
SEATS
TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ C43A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V130000 (SEATS). THE CONTACT STATED THAT MERCEDES-BENZ OF DANBURY (LOCATED AT100 FEDERAL RD, DANBURY, CT 06810, (203) 778-6333) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11207456 — an unverified report by a vehicle owner.
at 30 milesMount Laurel, NJ
WHEELS
IN REGARD TO CONTINENTAL TIRES.THE WHEELS CRACK AT THE SLIGHTEST RESISTANCE. THE WHEELS CONSTANTLY NEED AIR PLACED IN THEM SOMETIMES TWICE A WEEK. IN A YEAR I HAVE HAD TO REPLACE 12 TIRES DUE TO CRACKING AT THE SLIGHTEST IMPACT. THE WHEELS DO NOT LAST 50 MILES AFTER BEING FLAT THEY ARE DESTROYED THE MINUTE THEY HIT IMPACT. THESE ARE DANGEROUS TIRES FOR ANYONE AND THESE NEED TO BE RECALLED.
NHTSA complaint #11191483 — an unverified report by a vehicle owner.
at 3,997 milesHackensack, NJ
TIRES
TL* THE CONTACT LEASED A 2017 MERCEDES-BENZ C43 AMG EQUIPPED WITH PIRELLI P ZERO ALL SEASON TIRES, SIZE: P225/40/R19 (NA). ON SEVERAL OCCASIONS, THE LOW TIRE PRESSURE WARNING INDICATOR ILLUMINATED. ALSO, THE FRONT DRIVER AND PASSENGER TIRES EXPERIENCED BLOWOUTS AND CRACKED RIMS. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF NANUET (99 NY-304, NANUET, NY 10954, (845) 624-1500) TO BE DIAGNOSED, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT STATED THAT BOTH FRONT TIRES WERE REPLACED ELEVEN TIMES. THE VEHICLE MANUFACTURER WAS NOTIFIED. THE TIRE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 3,997.
NHTSA complaint #11166516 — an unverified report by a vehicle owner.
Westfield, NJ
TIRES:SIDEWALL
TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ C43 AMG EQUIPPED WITH CONTINENTAL TIRES. THE FRONT TIRES WERE SIZE: 225/40/R19 93Y AND THE REAR TIRES WERE SIZE: 255/35/R19 96Y (NA). THE CONTACT STATED THAT THE SIDEWALLS OF THE TIRES WERE SO THIN THAT THE TIRES WOULD BLOW OUT WHILE DRIVING OVER SMALL POTHOLES. THE CONTACT EXPERIENCED SIX TIRE FAILURES OVER THE LAST FIFTEEN MONTHS. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF UNION (2585 US-22, UNION, NJ 07083, (908) 379-7200) AND THE TIRES WERE REPLACED AT THE CONTACT'S EXPENSE. THE TIRE MANUFACTURER ACKNOWLEDGED THE TIRE FAILURES, BUT OFFERED NO ASSISTANCE. THE MERCEDES-BENZ MANUFACTURER ALSO ACKNOWLEDGED THE FAILURES, BUT BLAMED THE CONTACT FOR NOT PURCHASING THE EXTRA TIRE INSURANCE AT THE TIME OF PURCHASE. THE MANUFACTURER INITIALLY OFFERED A DISCOUNT TO PURCHASE THE TIRE INSURANCE. THE CONTACT WAS LATER OFFERED TO END THE LEASE OF THE VEHICLE AND THE MANUFACTURER OFFERED A DISCOUNT ON LEASING OR PURCHASING ANOTHER MERCEDES-BENZ VEHICLE. THE CONTACT WANTED THE TIRES AND RIMS REPLACED WITH STANDARD 18-INCH TIRES, BUT THE MANUFACTURER REFUSED BECAUSE THE COST WAS TOO HIGH. THE TIRE LINES, DOT NUMBERS, VIN, AND TIRE AND VEHICLE FAILURE MILEAGES WERE NOT AVAILABLE.
NHTSA complaint #11129338 — an unverified report by a vehicle owner.
at 11,700 milesNorthfield, MN
SERVICE BRAKES
THE PARKING BRAKE WON'T RELEASE SOMETIMES AFTER DOING EVERYTHING THAT THE MANUAL AND MERCEDES BENZ RECOMMENDS. I'VE BEEN STRANDED FOR OVER 30 MINUTES. I'VE PULLED THE BRAKE RELEASE FOR OVER 10 SECONDS AND PUT THE CAR IN GEAR AND TURNED IF OFF AND ON. TWICE THE PARKING BRAKE LIGHT HAS COME ON WHEN DRIVING.
NHTSA complaint #11103718 — an unverified report by a vehicle owner.
at 11,700 milesNorthfield, MN
SERVICE BRAKES
AT START-UP, THE PARKING BRAKE LIGHT COMES ON AND CAN'T BE TURNED OFF. THIS HAPPENED SEVERAL TIMES. THE PARKING BRAKE LIGHT COMES ON WHILE DRIVING ONE DAY AT START-UP THE BRAKE WOULD NOT RELEASE FOR 30 MINUTES WHILE TRYING VARIOUS METHODS RECOMMENDED BY MERCEDES BENZ SUPPORT AND THE OPERATORS MANUAL. THE BRAKE LIGHT HAS COME ON WHEN IT STARTS UP AND THE PARKING BRAKE COULD NOT BE RELEASED PREVENTING THE CAR FROM MOVING. ALSO THE WARNING LIGHT COMES ON WHEN DRIVING. I WILL UPLOAD A PICTURE OF THIS.
NHTSA complaint #11103688 — an unverified report by a vehicle owner.