68 of the
82 complaints about the 2003 Mercedes Benz AMG E55 are about the
fuel system — 83% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
70,000 miles.
F
68
Complaints
0
Crashes
0
Fires
0
Injuries
Exactly what failed
Fuel/Propulsion System
4058.8%
Fuel System, Gasoline
2435.3%
Fuel Pump
34.4%
Tank Assembly
11.5%
Fuel & Propulsion across every Mercedes Benz AMG E55 year
The contact owns a 2003 Mercedes-Benz AMG E55. The contact stated that while driving at an undisclosed speed, he smelled an abnormal gasoline odor inside of the vehicle. After a visual inspection of the rear seats, the contact observed gasoline pooling underneath the rear seats. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to TSB: 2008-020001. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.
NHTSA complaint #11558414 — an unverified report by a vehicle owner.
at 103,700 milesAuburn, WA
FUEL/PROPULSION SYSTEM
WHILE THE VEHICLE WAS ON THE HIGHWAY ON A LONG ROAD TRIP, THERE WAS AN INCREASINGLY LARGE RATTLE WHEN THE VEHICLE WAS UNDER LOAD. EVENTUALLY THE RATTLE STOPPED. THEN WHEN I TRIED TO FILL UP THE CAR WITH GAS, IT LEAKED EVERYWHERE CAUSING A MASSIVE FIRE HAZARD. WHILE THIS WAS PUT UNDER EXTENDED WARRANTY FOR 15 YEARS BY MERCEDES BENZ, A 2003 MODEL IS OUT OF WARRANTY BY 3 YEARS. THIS IS COMPLETELY UNACCEPTABLE AS IT LEFT ME STRANDED IN RURAL MONTANA ON A ROAD TRIP (I'M FROM WA) AND POSED A MASSIVE FIRE HAZARD IN THE BLAZING HEAT OF SUMMER. I HAD TO TOW IT BACK ON A UHAUL TO PREVENT FURTHER DAMAGE TO THE CAR OR A POTENTIAL FIRE. EVEN THE MECHANICS AT A NEAR-ISH (200 MILES AWAY FROM THE MONTANA HIGHWAY I BROKE DOWN ON) WERE HESITANT TO EVEN MOVE THE CAR DUE TO FIRE HAZARD. THIS ISSUE SHOULD HAVE BEEN RECALLED FOR SAFETY REASONS OR BEEN GIVEN A MUCH LONGER EXTENDED WARRANTY. IN ADDITION TO THE SHAKE, NOW THE BRAKES WILL NOT LET GO WHEN I TRY PUT THE CAR IN NEUTRAL. THIS WOULD NORMALLY BE A SEPARATE ISSUE, BUT IF IT CREATES A SPARK NEXT TO THE FUEL ISSUE, IT COULD MEAN THAT THE CAR IS QUITE LITERALLY A BOMB IF DRIVEN. THE WHOLE INTERIOR SMELLS LIKE FUEL AS WELL. MERCEDES SEEMS TO ADMIT THERE IS A PROBLEM BY COMPLYING WITH A CLASS ACTION LAWSUIT AGAINST THE FUEL TANK AND ADDING THE WARRANTY BUT REFUSES TO DO A RECALL OR LONGER EXTENDED WARRANTY DUE TO GREED. THIS CAN CAUSE DANGEROUS SITUATIONS LIKE MY OWN AND EVEN WORSE ONES WHERE THE FUEL MAY IGNITE IN THE FUTURE.
NHTSA complaint #11350309 — an unverified report by a vehicle owner.
at 90,000 milesWilmington, DE
FUEL/PROPULSION SYSTEM
WHAT SHOULD HAVE BEEN A CLASSIFIED AS A TOTAL RECALL TURNED INTO AN EXTENDED WARRANTY, AND AS A RESULT I HAVE LOST $1700. AFTER A BATTLE WITH THE NHTSA, BACK IN 2015 MERCEDES SETTLED TO DO A RETROACTIVE EXTENDED WARRANTY ON CERTAIN 2003-2011 VEHICLES DUE TO HOW MANY PROBLEMS AND SAFETY CONCERNS THERE WERE WITH THE FUEL SYSTEM. UNKNOWN TO ME, NOT RECEIVING ANY LETTERS ABOUT THE ISSUE SINCE PURCHASE, MY CAR WAS OUT OF THE WARRANTY PERIOD BY 3 MONTHS WHEN I GOT A CHECK ENGINE LIGHT. I HAD THE CHECK ENGINE LIGHT READ BY A REPUTABLE GAS-STATION SHOP, AND THEY FOUND AN EVAP LEAK. THIS WAS NO NORMAL HOSE LEAK/GAS CAP OPEN EVAP LEAK. THEY ENDED UP FINDING A MASSIVE LEAK AT THE TOP FUEL PUMP! THERE WAS ACTUALLY DARK PLASTIC/SIGNS OF HIGH-HEAT INSIDE THE GAS TANK (ON THE PUMP). FIRE HAZARD?!? I HAD THE CAR TOWED TO MERCEDES OF WILMINGTON FOR A SECOND EVALUATION BECAUSE IT WAS A TIME BOMB. I WAS QUOTED $2100 TO FIX THE ISSUE FOR A NEW FUEL PUMP AND FUEL SENDER. I FOUGHT WITH MBUSA TO GET IT COVERED FOR TWO WEEKS, BUT MY CAR, AFTER 15 YEARS, WAS OUT OF THE WARRANTY PERIOD! THEY WOULDNT EVEN DROP THE COST DOWN TO $2000 EVEN WHEN I ASKED FOR SOME SORT OF GOOD WILL IF I GOT THE WORK DONE. I NEEDED MY CAR SO I HAD THE CAR TAKEN TO THE MOST REPUTABLE PRIVATE BENZ SHOP IN DELAWARE - "EURO TECH". I PURCHASED AN FCPEURO FUEL PUMP KIT AND HAD THEM INSTALL IT FOR LESS THAN THE DEALER WANTED. THIS SHOULD BE A TOTAL RECALL AND PEOPLE ON THE BIGGEST MB-FAN WEBSITE, MBWORLD.COM, ARE STILL POSTING WEEK AFTER WEEK WITH FUEL PUMP HORRORS! THIS IS WELL DOCUMENTED ALREADY BY YOU GUYS. I AM ALSO SENDING THIS EMAIL TO MBUSA. IF I DON'T HEAR BACK FROM MBUSA I WILL BE SEEKING LEGAL ADVICE. I HAVE SPENT $100 AT SHOP #1, $100 AT THE MB DEALER TO TELL ME 'NO', $1050 IN PARTS, AND $450 IN LABOR, FOR SOMETHING THAT SHOULD BE A RECALL.
NHTSA complaint #11282213 — an unverified report by a vehicle owner.
at 113,000 milesAtlanta, GA
FUEL/PROPULSION SYSTEM
FUEL TANK ASSEMBLY RECALL
NHTSA complaint #11208727 — an unverified report by a vehicle owner.
at 100,000 milesBaton Rouge, LA
FUEL/PROPULSION SYSTEM
I JUST PURCHASED A USED 2003 MERCEDES-BENZ E55 AMG. UPON DRIVING IT HOME FROM THE STATE WHERE I PURCHASED IT, I SMELLED A STRONG FUEL SMELL. THIS IS STRONG INSIDE THE CABIN AND ALSO OUTSIDE THE CABIN, TO THE POINT THAT OTHERS AROUND THE CAR NOTED THE FUEL SMELL. I CAN SMELL IT WHILE DRIVING AND WHEN THE CAR IS STATIONARY. A GOOGLE SEARCH INDICATED THAT THERE WAS AN INVESTIGATION INTO THIS YEARS AGO AND MBUSA OFFERED AN EXTENDED WARRANTY OF AN ADDITIONAL 5 YEARS BEYOND THE INITIAL 10 YEARS IN LIEU OF HAVING A COURT REQUIRE A FULL RECALL. AFTER, FURTHER INVESTIGATION ON MY PART, I LEARNED THAT IT IS NOT A MATTER OF IF BUT WHEN THIS WILL HAPPEN TO YOUR W211 VEHICLE. I CALLED MY LOCAL MERCEDES-BENZ DEALER AND THEY TOLD ME THAT THE EXTENDED WARRANTY FOR THE FUEL SYSTEM ON MY CAR ENDED LAST YEAR. I DO NOT KNOW WHY THE PREVIOUS OWNER(S) DID NOT TAKE CARE OF THIS PROBLEM. MAYBE THEY DID NOT KNOW ABOUT THE EXTENDED WARRANTY. THIS SHOULD HAVE BEEN A FULL RECALL! THIS IS A HEALTH AND SAFETY HAZARD. I HAVE ASTHMA AND I AM NOW AFRAID TO DRIVE THIS CAR DUE TO THE POTENTIAL HEALTH RISK INVOLVED. MBUSA SHOULD NOT HAVE BEEN ABLE TO WIGGLE OUT OF FAULT ON A VERY POORLY DESIGNED FUEL SYSTEM BY OFFERING THE EXTENDED WARRANTY THAT ONLY GAVE OWNERS A FEW YEARS TO LEARN ABOUT IT AND ALSO GET THE WORK DONE.THE EXTENDED WARRANTY WAS FINALLY OFFERED BY MBUSA IN 2015, ONLY GIVING THE PREVIOUS OWNER OF MY CAR A FEW YEARS TO LEARN ABOUT THE WARRANTY AND GET THE WORK DONE. NOT TO MENTION THAT MY CAR WENT THROUGH SEVERAL OWNERS DURING THAT TIME FRAME. MEANING THAT THE OWNERS DID NOT OWN THE CAR LONG ENOUGH TO DISCOVER THE ISSUE AND FIND OUT ABOUT THE EXTENDED WARRANTY. THERE IS A GOOD CHANCE THESE OWNERS NEVER RECEIVED A LETTER FROM MBUSA ABOUT THE EXTENDED WARRANTY. AS A MATTER OF FACT, MY CAR WAS ACTUALLY IN ITALY WHEN THE EXTENDED WARRANTY WAS ISSUED. IT WAS LATER BROUGHT BACK TO THE US.
NHTSA complaint #11204677 — an unverified report by a vehicle owner.
at 83,000 milesSeattle, WA
FUEL/PROPULSION SYSTEM
STRONG FUEL SMELL AFTER FILL UP. FUEL LEAKING ON TO TOP OF TANK AND VAPORS ENTERING CABIN
NHTSA complaint #11170456 — an unverified report by a vehicle owner.
at 65,170 milesAtlanta, GA
FUEL/PROPULSION SYSTEM
TAKATA RECALL, ALSO HAVING PROBLEM WITH FUEL CAP AND EVACUATION SYSTEM.
NHTSA complaint #10837153 — an unverified report by a vehicle owner.
South SAN Francisco, CA
FUEL/PROPULSION SYSTEM
BAD FUEL PUMPS UNDER REAR SEAT CAUSING FUEL SMELL IN MY ENTIRE CAR.
NHTSA complaint #10787463 — an unverified report by a vehicle owner.
Laguna Niguel, CA
FUEL/PROPULSION SYSTEM
BOUGHT A PRE-OWNED 2003 E55 FROM MERCEDES DEALER 2005. HAVE HAD CAR SERVICED REGULARLY AND EXCLUSIVELY AT DEALER EVER SINCE. HAVE SMELLED GASOLINE SMELL IN GARAGE ESPECIALLY AFTER FILLING-UP CAR. MOST RECENTLY, ON 21-APR-15 CHECK ENGINE LIGHT LIT. TOOK CAR TO DEALER. DEALER SAID GAS TANK LEAKING AND THEY WOULD FIX IT - COURTESY OF MERCEDES-BENZ - NO COST TO ME. MY CONCERN IS: IF MERCEDES KNEW ABOUT THIS DEFECT (SEE LINK TO MERCEDES LAWSUIT (BELOW)) FOR THE PAST SEVERAL YEARS AND I BROUGHT THE CAR TO THEM FOR SERVICING, REGULARLY, FOR THE LAST 10 YEARS (AND SPENT MORE THAN $10,000 IN SERVICE OVER THOSE YEARS) WHY DID THE DEALER NOT PREEMPTIVELY ALERT ME EARLIER TO THIS VERY DANGEROUS LIABILITY AND RECTIFY IT YEARS AGO? HTTP://WWW.SCRIBD.COM/DOC/100877072/MERCEDES-LAWSUIT.
NHTSA complaint #10712220 — an unverified report by a vehicle owner.
at 87,000 milesNiles, IL
FUEL/PROPULSION SYSTEM
THERE IS A STRONG SMELL OF GASOLINE AT THE BACK OF THE VEHICLE ASWELL AS IN THE CABIN.
NHTSA complaint #10705985 — an unverified report by a vehicle owner.
Brighton, CO
FUEL/PROPULSION SYSTEM
FUEL APPEARS TO BE LEAKING UNDER SEAT FROM GAS TANK STRONG SMELL OF GASOLINE IN GARAGE, VERY CONCERNED ABOUT EXPLOSION DUE TO FUMES.
NHTSA complaint #10702298 — an unverified report by a vehicle owner.
at 39,625 milesGoodlettsville, TN
FUEL/PROPULSION SYSTEM
REFERENCE THE NHTSA ACTION# PE12001 THERE IS A FUEL LEAK AT ONE OR BOTH OF THE FUEL SENDING UNITS AND AT ONE OR BOTH OF THE FUEL PUMPS LOCATED IN THE GAS TANK OF THIS CAR. WHEN FILLING THE GAS TANK TO FULL, GAS LEAKS AND PRODUCES A VERY STRONG GASOLINE SMELL INSIDE AND AROUND THE EXTERIOR OF THE CAR. I HAVE REMOVED THE REAR SEAT TO GAIN ACCESS TO THE UNITS AND I HAVE OBSERVED STANDING GASOLINE ON THE TOP SURFACE OF THE SENDING UNIT SEALS. THERE ARE ELECTRICAL CONNECTIONS INSIDE OF THESE UNITS AND THEY APPEAR TO HAVE BEEN SHORTING DUE TO THE LEAK. THIS IS POTENTIALLY A VERY HAZARDOUS, LIFE THREATENING CONDITION.
NHTSA complaint #10669345 — an unverified report by a vehicle owner.
at 168,600 milesHouston, TX
FUEL/PROPULSION SYSTEM
THIS VEHICLE WAS PREVIOUSLY SERVICED IN 2008 FOR THE SAME ISSUE AS PART OF A RECALL CAMPAIGN BY MERCEDES-BENZ, #2008-020001. I WAS NOT THE OWNER AT THE TIME. THE IDENTICAL ISSUE IS NOW PRESENT ONCE AGAIN, VERY STRONG GASOLINE ODOR IN THE INTERIOR, AND A LESS-PRESENT ODOR AT THE EXTERIOR. THE DEFECTIVE FUEL SENDER UNITS WILL NOW BE REPLACED AT MY PERSONAL EXPENSE, HOWEVER SINCE THIS IS A REPEAT OF A PREVIOUS ISSUE WHICH HAD ALREADY WARRANTED A RECALL, I BELIEVE THIS SHOULD BE THE RESPONSIBILITY OF MERCEDES-BENZ USA.
NHTSA complaint #10662873 — an unverified report by a vehicle owner.
at 84,575 milesMelrose Park, IL
FUEL/PROPULSION SYSTEM
I PARKED MY CAR IN MY GARAGE AND SMELLED GASOLINE. I LOOKED UNDER THE CAR AND IT WAS LEAKING GASOLINE. IT LEFT A BIG PUDDLE AND WILL NOT STOP.
NHTSA complaint #10662601 — an unverified report by a vehicle owner.
at 52,400 milesHuntsville, AL
FUEL/PROPULSION SYSTEM
FILLED MY JUST PURCHASED 2003 E55 AMG WITH GASOLINE ON 10/30/14 AND DROVE STRAIGHT HOME. AFTER A FEW MINUTES MY BROTHER TOLD ME THE GARAGE HAD A STRONG GASOLINE SMELL. DROVE TO WORK THE NEXT MORNING AND NOTICED THE SMELL WAS EXTREMELY STRONG IN THE CAR AND LEFT WINDOWS DOWN TO VENTILATE. DROVE HOME WITH WINDOWS DOWN AND STILL NOTICED SMELL THAT SEEMED TO BE COMING FROM BACK SEAT OF CAR. ENTERED CAR AND "GASOLINE SMELL" INTO INTERNET SEARCH TO FIND THERE IS A LARGE SCALE ISSUE, INVESTIGATION, AND LAWSUIT. WHEN PICKING THE CAR UP FROM DEALER I NOTICED THE ENTIRE REAR SEAT BOTTOM WAS NOT ATTACHED. THOUGHT IT MAY HAVE BEEN DUE TO AN INSPECTION. HOWEVER, IT TURNS OUT THAT THE ACCESS PANEL FOR THE FUEL SENDING UNIT IS DIRECTLY UNDER THE SEAT. AFTER LEARNING THIS I REMOVED THE REAR SEAT TO FIND GASOLINE ON THE ACCESS PANEL. REMOVED THE PANEL TO FIND A PUDDLE OF GASOLINE ON TOP OF THE TANK AROUND THE SENDING UNIT. IMMEDIATELY CALLED THE DEALER AND THEY SAID TO PARK THE CAR AND A TOW TRUCK WOULD DELIVER IT TO THEM. THEN THE DEALER CALLED AND PROVIDED A NUMBER FOR ME TO CALL MERCEDES BENZ USA TO ARRANGE A TOW TRUCK. MERCEDES ARRANGED THE TOW TRUCK AND HAULED THE JUST PURCHASED CAR BACK TO DEALER. DEALER IS SUPPOSED TO BE CHECKING IT ON MONDAY 11/3/14 TO LET ME KNOW THE STATUS.
NHTSA complaint #10651898 — an unverified report by a vehicle owner.
at 82,000 milesRiverside, CA
FUEL/PROPULSION SYSTEM
I GOT HOME FROM THE STORE SMELT GAS THOUGHT NOTHING OF IT AT FIRST. THE NEXT DAY I WAS DRIVING MY VEHICLE WITH THE WINDOWS DOWN GOT A BIG SMELL OF FUEL, THAT GOT ME THINKING. LATER THAT DAY WHEN I GOT HOME I STARTED SMELLING AROUND MY VEHICLE. OPENED TRUNK SMELT GAS. THEN I SMELT BOTH REAR WHEEL WELLS AND SMELLED A STRONG FUEL ODOR ON THE DRIVE SIDE REAR WHEEL. FURTHER INVESTIGATION I GOT UNDER THE VEHICLE TO CHECK IT OUT. I COULD SEE FUEL RUNNING DOWN THE SIDE OF MY FUEL TANK. SO I REMOVED MY REAR SEAT AND THE CAP UNDER THE SEAT TO SEE THE FUEL SENDING UNIT FROM ABOVE. WHEN I REMOVED THAT THERE WAS A STREAM OF FUEL SHOOTING OUT OF MY SENDING UNIT. I DID SOME RESEARCH ON THIS CLAIM AND I FOUND OUT ITS A COMMON OCCURRENCE. THAT THERE WAS A PREVIOUS RECALL AND THAT DIDN'T DO THE FIX. I HAVE A PICTURE OF THE SENDING UNIT SHOOTING THE SPRAY OF FUEL BUT THERE IS NO AREA TO UPLOAD IT ON HERE. I WOULD LIKE TO KNOW WHAT IS GOING WITH THIS. THANK YOU.
NHTSA complaint #10641361 — an unverified report by a vehicle owner.
at 98,000 milesSkokie, IL
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E55. THE CONTACT NOTICED A LEAK UNDERNEATH THE VEHICLE AND STATED THAT THERE WERE PUDDLES ON SEVERAL OCCASIONS. THE DEALER STATED THAT THE FUEL SENDING UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
NHTSA complaint #10621823 — an unverified report by a vehicle owner.
at 116,115 milesHelena, AL
FUEL SYSTEM, GASOLINE
I FILLED MY CAR UP YESTERDAY AND I HAVE A VERY STRONG GAS SMELL INSIDE MY CAR NOW.
NHTSA complaint #10610008 — an unverified report by a vehicle owner.
at 60,121 milesGreenville, OH
FUEL SYSTEM, GASOLINE
SMELLED STRONG FUEL SMELL IN GARAGE AND CAR. REMOVED THE REAR SEAT TO ACCESS FUEL PUMP FUEL SENDER UNITS. UPON REMOVAL OF ACCESS DOOR LID I SEEN A LARGE PUDDLE OF FUEL ON TOP OF THE FUEL PUMP SENDING UNIT WHERE IT WAS SEEPING OUT BETWEEN A SEEM ON TOP OF THE UNIT. THIS SAME PART WAS REPLACED UNDER A RECALL IN 2008. THE SAME PROBLEM WITH FUEL LEAKS IS WIDE SPREAD AND WELL DOCUMENTED IN MBWORLD.ORG I CAN SUPPLY PICTURES IF NEEDED.
NHTSA complaint #10595175 — an unverified report by a vehicle owner.
at 85,000 milesSchuylerville, NY
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E55. THE CONTACT NOTICED A STRONG GASOLINE ODOR INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE FUEL PUMP WAS FRACTURED. THE CONTACT WAS INFORMED THAT BOTH THE FUEL PUMP AND THE REAR PASSENGER SIDE SENDING UNIT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,000.
NHTSA complaint #10592347 — an unverified report by a vehicle owner.
at 75,842 milesRaleigh, NC
FUEL/PROPULSION SYSTEM
STRONG SMELL OF FUEL AND STANDING GASOLINE UNDER THE REAR SEATS.
NHTSA complaint #10588523 — an unverified report by a vehicle owner.
at 62,579 milesPompano Beach, FL
FUEL SYSTEM, GASOLINE
AS A LOYAL MERCEDES BENZ CUSTOMER FOR YEARS IT PAINS ME TO WRITE THIS LETTER. I AM SHOCKED TO SEE A CLASS ACTION LAWSUIT AGAINST MBNA AND HAVE PERSONALLY HAD TWO FUEL CELL ISSUES IN TWO SEPARATE AMG CARS 6 YEARS APART. IT DOESN'T MATTER THAT MY EXTENDED WARRANTY COVERED THE COST BEFORE AND THIS TIME. IT SICKENS ME THAT MBNA REFUSES TO ACKNOWLEDGE THAT THIS IS A DEFECT IN THE DESIGN AND PRODUCTS UTILIZED IN THESE AMG VEHICLES YET THE DESIGN WAS CHANGED. CUSTOMERS ARE NOT TOLD THAT THIS IS A FLAW THAT HAPPENS ON MANY OF THE AMG INSTEAD THEY ARE TREATED AS IF EACH ARE UNIQUE CASES. SHAME ON MBNA FOR TREATING SUCH LOYAL CUSTOMERS WITH SUCH DISREGARD AND NOT ADMITTING TO THE PUBLIC THAT THIS IS A LIMITATION THAT CONSUMERS AND INSURANCE COMPANIES SHOULD BE AWARE OF FOR THEIR SAFETY. IT PERSONALLY PLACED MY FAMILY IN HARMS WAY THIS PAST WEEKEND DURING A TRIP TO NAPLES FL. I THINK EACH EXECUTIVE OF MBNA SHOULD BE FORCED TO DRIVE THEIR FAMILY WITH THIS ISSUES SO THEY BETTER UNDERSTAND HOW WE FEEL. FOR A COMPANY SO FOCUSED ON SAFETY...THEY ARE DROPPING THE BALL FOR THOUSANDS OF CONSUMERS AND HIDING THE TRUTH. RESPECTFULLY I DEMAND THAT MBNA BE HELD DIRECTLY ACCOUNTABLE FOR THIS DEFECT AND ADMIT THE ISSUE TO ALL AMG OWNERS 2003-2009.
NHTSA complaint #10585251 — an unverified report by a vehicle owner.
at 61,147 milesPompano Beach, FL
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E55. THE CONTACT STATED THAT HE NOTICED A STRONG GASOLINE ODOR INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS ADVISED THAT THE FUEL PUMP WAS FRACTURED AND NEEDED TO BE REPLACED ALONG WITH THE RIGHT REAR SENDING UNIT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 61,147 AND THE CURRENT MILEAGE WAS UNKNOWN. UPDATED 06/10/14*LJ UPDATED 8/23/2017
NHTSA complaint #10585252 — an unverified report by a vehicle owner.
at 150,000 milesCutler BAY, FL
FUEL/PROPULSION SYSTEM
LEAKING FUEL IN CAR AROUND NECK OF FUEL TANK /SENDING UNIT.
NHTSA complaint #10574260 — an unverified report by a vehicle owner.
at 47,867 milesGermantown, TN
FUEL SYSTEM, GASOLINE
AFTER FILLING UP GAS TANK, FUMES FILLED THE CABIN. I LIFTED THE REAR SEAT AND EXPOSED THE DRIVER'S SIDE GAS TANK SENDING UNIT & THERE WAS A GAS PUDDLE SURROUNDING THE RING. THIS LEAK, ACCORDING TO POSTS, SEEM TO BE A COMMON PROBLEM.
NHTSA complaint #10573156 — an unverified report by a vehicle owner.
at 75,000 milesSpring, TX
FUEL SYSTEM, GASOLINE
MY CAR IS HAVING A FUEL SMELL AND A ROUGH IDLE. MESSAGE POPS UP TO CHECK FUEL CAP, EVEN THOUGH IT WAS REPLACED WITH A NEW ONE.
NHTSA complaint #10562286 — an unverified report by a vehicle owner.
Wichita, KS
FUEL/PROPULSION SYSTEM
I HAVE OWNED THE VEHICLE FOR OVER A YEAR NOW, AND EVER SINCE THE FIRST TIME I FILLED UP MY FUEL TANK, I NOTICED A STRONG FUEL SMELL IN THE VEHICLE. SO MUCH THAT I COULD NOT BE IN THE CAR AND WOULD HAVE TO DRIVE WITH WINDOWS OPEN AND SUNROOF OPENED SO THE SMELL CAN GO AWAY. I TOOK THE CAR TO MERCEDES-BENZ OF WICHITA, KS AND EXPLAINED MY ISSUE AND THEY SIMPLY SAID THAT THE FUEL SENDING UNIT MIGHT BE RELEASING VAPOR INTO THE CABIN AND THAT IT WOULD NEED TO BE REPLACED. I ASKED IF IT WAS A RECALL ITEM AND COVERED BY THEM, THEY TOLD ME NO AND THAT IT WOULD BE AN OUT OF POCKET EXPENSE AT OVER 1000$. I WAS NOT ABLE TO AFFORD THE REPAIRS AT THE TIME SO I SIMPLY DID NOT FILL THE FUEL TANK TO THE TOP FROM THAT POINT ON. ON OCTOBER OF 2013 THOUGH, I PARK AT A LAUNDRY MAT FACILITY AND GO INSIDE. AFTER A COUPLE MINUTES AN EMPLOYEE COMES IN ASKING WHO IS THE OWNER OF A SILVER MERCEDES (MY CAR) STATING THAT IT IS LEAKING FUEL. I RUN OUTSIDE AND NOTICE A HUGE PUDDLE UNDER MY REAR LEFT SIDE OF THE CAR WITH A STEADY STREAM OF FUEL COMING DOWN. I BECAME ALARMED AND BEGAN TO FIND WHERE THE LEAK WAS COMING FROM. I ENDED UP REMOVING THE BACK LOWER SEAT AND GAINED ACCESS TO THE FUEL SENDING UNIT UNDER THE SEAT AND NOTICED THERE WAS FUEL EVERYWHERE AND LEAKING FROM THE TOP OF THE SENDING UNIT. I TOOK PICS AND A VIDEO SO I CAN SHOW THE DEALER THE NEXT DAY. WHEN I SHOWED THE SERVICE MANAGER THE PICTURES AND VIDEO, THEY SAID "WOW, THAT'S BAD. LOOKS LIKE YOU 'RE GOING TO NEED TO REPLACE IT" ONCE AGAIN I ASKED IF THAT QUALIFIED TO BE REPLACED AT NO COST BY THE DEALER SINCE IT IS A MANUFACTURER FLAW AND A SERIOUS SAFETY CONCERN WITH POSSIBLE FIRE OR EXPLOSION WAITING TO OCCUR AND THEY SIMPLY SAID NO AND WOULD NOT TRY TO HELP ME WITH THE ISSUE. I HAVE SEARCHED THIS ISSUE ON THE INTERNET TO FIND NUMEROUS OTHER DRIVERS WITH SAME ISSUE AND THE DEALER WOULD NOT HELP THEM AS WELL. SOMETHING NEEDS TO BE DONE.
NHTSA complaint #10558093 — an unverified report by a vehicle owner.
Bakersfield, CA
FUEL/PROPULSION SYSTEM
WHEN I GET IN INTO MY CAR I GET SMELL OF FUEL THERE SHOULD BE A RECALL?. I HAVE READ LOTS OF FUEL SMELL PROBLEMS FOR THE E55.
NHTSA complaint #10551541 — an unverified report by a vehicle owner.
at 123,465 milesMemphis, TN
FUEL SYSTEM, GASOLINE
I COULD SMELL FUEL LEAKS OR A STRONG ODOR OF GASOLINE BOTH INSIDE AND OUTSIDE OF THEIR VEHICLE, AND AFTER REFUELING. WENT TO MB DEALERSHIP FOR TUNE UP, OIL, AND AIR FILTER CHANGE. TWO DAYS LATER THE VEHICLE STALLED ON ME DRIVING DOWN 55 SOUTHBOUND INTERSTATE AT 65MPH. I WAS IN DENSE TRAFFIC SO I TURNED ON MY EMERGENCY FLASHERS AND TRIED TO COAST THE CAR ONTO THE SHOULDER TO GET SAFELY OFF THE ROAD. SCARY SINCE TRAFFIC WAS SO DENSE BUT I MANAGED. I TRIED TO START THE CAR A FEW TIMES AND IT WOULDN'T START. AFTER 5 MINUTES IT STARTED AND I DROVE TO MY DESTINATION 2 MILES. AFTER SITTING FOR 30 MINUTES I HEADED BACK HOME 55 NORTH BOUND AT 65MPH. CONCERNED I DROVE IN THE FAR RIGHT LANE IN CASE THE VEHICLE STALLED AGAIN. IT STALLED 5 TIMES TRAVELING 25 MILES. ONCE I ARRIVED HOME THE VEHICLE REEKED OF FUEL. CALLED THE MERCEDES DEALERSHIP AND ASK IF THIS WAS A PART OF THE RECALL (CAMPAIGN NO. 2008020001) OF THE FUEL FILTER MODULE? WAS TOLD NO. I DROVE THE CAR HOPING IT WAS JUST BAD GAS OR SOMETHING AND IT STALLED AT A STOP LIGHT AND IT WAS 5+ MINUTES BEFORE IT STARTED AGAIN. I DROVE INTO THE FIRST ASE SHOP 1/2 MILES UP THE ROAD. THE SHOP CHECKED THE VEHICLE AND DETERMINED THAT THE FUEL FILTER MODULE WAS BAD AND MUST BE REPLACED. THE PART WAS ORDERED FROM THE MB DEALERSHIP AND INSTALLED. IN ADDITION A NEW FUEL PUMP WAS INSTALLED AS WELL. UPON REMOVING THE SEAT THE TECH DISCOVERED FUEL UNDER THE SEAT AND THE MATTING SOAKED. HE STATED I WAS LUCKY THE VEHICLE DID NOT CATCH ON FIRE. MB INDICATES MY MODULE WAS REPLACED IN 2008 PER THE RECALL. FIVE YEARS AND THE VEHICLE IS STILL NOT SAFE. MB REFUSES TO REIMBURSE ME FOR THE COST OF REPLACING THE MODULE.
NHTSA complaint #10547412 — an unverified report by a vehicle owner.
Lexington, KY
FUEL SYSTEM, GASOLINE
ON SEPTEMBER 1ST 2013 I WENT TO LEAVE MY HOUSE. SMELT A STRONG GAS SMELL, THOUGHT POSSIBLY SOMEONE HAD SPILT A GAS TANK. START LOOKING AROUND FOR GAS COULDN'T FIND ANY AROUND MY HOUSE SO I GET IN MY CAR WHEN I DO I GET A STRONG SCENT OF GAS. I TAKE MY BACK SEAT OUT REMOVE THE COVER ON THE FUEL PUMP ON MY DRIVERS SIDE AND THEIR IT WAS A HUGE PUDDLE OF GAS IN MY BACK SEAT. AT THAT POINT I CALLED A TOW TRUCK AFRAID TO DRIVE THE VEHICLE AFRAID IT MAY CATCH ON FIRE. I TAKE IT TO THE LOCAL MERCEDES DEALER THEY HAVE TO REPLACE MY DRIVERS SIDE FUEL SENDING UNIT, AND COME TO FIND OUT MY PASSENGER SIDE FUEL SENDING UNIT HAS BURNED UP ALSO. UPDATED 09-18-13 *BF UPDATED 09/25/2013
NHTSA complaint #10542514 — an unverified report by a vehicle owner.