Owners have filed 13 complaints
about the 2018 Mercedes Benz AMG GLE43 with NHTSA between 2019 and 2025.
The largest single group is the electrical system.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2018 Mercedes Benz AMG GLE43
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Other & Unspecified
215.4%
0 crashes, 1 fires
Windows, Mirrors & Wipers
215.4%
Median failure at 30,500 miles
Electrical System
215.4%
Median failure at 49,000 miles
Wheels
17.7%
1 crashes, 0 fires · median 13,000 mi
Acceleration & Cruise Control
17.7%
1 crashes, 0 fires · median 13,000 mi
Suspension
17.7%
Median failure at 20,000 miles
Body & Structure
17.7%
Steering
17.7%
Airbags
17.7%
1 crashes, 0 fires
Transmission & Drivetrain
17.7%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Feb 2019peak 3Aug 2025
NHTSA investigations into the 2018 Mercedes Benz AMG GLE43
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE21001Opened 8 Jan 2021Closed 14 Oct 2021STRUCTURE:BODY:ROOF AND PILLARS
Front Roof Panel Detachment
On January 8, 2021, after ongoing review with Mercedes Benz, the National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation (ODI) opened PE21-001 to assess allegations of front roof panel detachments while driving at highway speeds in certain 2015 Mercedes-Benz (Mercedes) C-Class vehicles.The subject front roof panel is a stationary panel composed of polycarbonate and is attached to the vehicle via adhesive at the time of manufacture. The panel is found on subject vehicles equipped with panoramic sunroofs. Over time, the subject panels may exhibit cosmetic degradati...
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
East Hartford, CTCrash1 injured
AIR BAGS
My wife was hit pretty bad and was transported to hartford hospital and none of the airbag was deployed. I need help to sue Mercedes Benz. I thank god my daughter not in the car and my wife is alive. Attach are the photos and the east hartford can testify that none of the airbag save or protect my wife. I am disappointed at Mercedes and I have another Mercedes at home which am even scared to drive
NHTSA complaint #11680517 — an unverified report by a vehicle owner.
Signal Mountain, TNFire
UNKNOWN OR OTHER
Basic driving morning of 7/26/23, no recent vehicle issues, suddenly the car dash lights lit up, steering became stiff, car coasted to a stop, fire erupted inside the engine bay and spread to most of the car. The vehicle was taken by the insurance company. Vehicle was stock. No engine or electrical modifications. Well maintained.
NHTSA complaint #11575932 — an unverified report by a vehicle owner.
at 13,000 milesDenver, COCrash
VEHICLE SPEED CONTROL
I WRITE YOU TO REPORT A SERIOUS MERCEDES BENZ SAFETY HAZARD. THE GLE 43 WITH PIRELLI PZERO TIRES RESPONDS ADVERSELY (WITHOUT REASONABLE CONTROL) IN SNOWY CONDITIONS. IN EVEN MILDLY SNOWY CONDITIONS, THE TIRES PLANE ON THE SNOW AND ACT MORE AS SKIS THAN TIRES. IN 2018, AFTER LEASING MY GLE 43 I EXPERIENCED LOSS OF CONTROL, SLIDING SIDEWAYS, WHILE MAKING A LEFT TURN AT 5-10 MPH IN A PARKING LOT. FOLLOWING THAT EXPERIENCE I PURCHASED SNOW TIRES AND THE CAR HANDLED MUCH MORE FAVORABLY. IN 2018 WHEN I LEASED THE CAR, I WAS TOLD BY THE DEALERSHIP THAT ONLY THE SPORT TIRES WERE AVAILABLE FOR THE SIZE TIRE I REQUESTED. CLEARLY I WAS ABLE TO PURCHASE SNOW TIRES THE SAME YEAR AND I SUSPECT, BUT HAVE NOT CONFIRMED, ALL WEATHER TIRES ARE ALSO AVAILABLE. MERCEDES MISTAKENLY DID NOT OFFER (OR MAKE THE STANDARD) ALL WEATHER TIRES. THIS WAS A SERIOUS SAFETY MISTAKE WITH THE GLE 43. ON 07 SEP OF THIS YEAR (2020), DRIVING EAST ON I-70 IN COLORADO DURING A MILD SNOW STORM, I WAS REQUIRED TO COME TO A TRAFFIC STOP. CONDITIONS OFFERED AMPLE ROAD TO STOP. THE GLE SPEED WAS ~40-50 MPH WHEN I APPLIED BREAKS TO STOP THE CAR. INSTEAD OF RESPONDING WITH CONTROL, THE GLE FISHTAILED AND SPUN OUT OF CONTROL. I FINALLY SLID TO A STOP IN THE MIDDLE OF THREE LANES OF STOPPED TRAFFIC AFTER AT LEAST ONE 360 DEGREE SPIN. MY FAMILY AND I WERE FORTUNATE TO HAVE ESCAPED INJURY OR DEATH. OTHERS AROUND US COULD HAVE ALSO BEEN INJURED OR KILLED. THE GLE'S PERFORMANCE WITH PIRELLI PZERO TIRES WAS ABSOLUTELY UNACCEPTABLE. I BELIEVE MERCEDES BENZ SHOULD ACKNOWLEDGE THIS SAFETY CONCERN AND TAKE REASONABLE STEPS TO PREVENT IT FROM HAPPENING TO OTHERS. SPECIFICALLY, I REQUEST THE FOLLOWING: 'MAKE THE PIRELLI PZERO SAFETY CONCERN IN WINTER CONDITIONS KNOWN TO ALL GLE OWNERS AND OFFER ALTERNATE TIRES 'REPLACE THE TIRES ON MY GLE WITH ACCEPTABLE ALL WEATHER TIRES 'REPAIR THE DAMAGE CAUSED TO
NHTSA complaint #11355025 — an unverified report by a vehicle owner.
at 13,000 milesDenver, COCrash
WHEELS
I WRITE YOU TO REPORT A SERIOUS MERCEDES BENZ SAFETY HAZARD. THE GLE 43 WITH PIRELLI PZERO TIRES RESPONDS ADVERSELY (WITHOUT REASONABLE CONTROL) IN SNOWY CONDITIONS. IN EVEN MILDLY SNOWY CONDITIONS, THE TIRES PLANE ON THE SNOW AND ACT MORE AS SKIS THAN TIRES. IN 2018, AFTER LEASING MY GLE 43 I EXPERIENCED LOSS OF CONTROL, SLIDING SIDEWAYS, WHILE MAKING A LEFT TURN AT 5-10 MPH IN A PARKING LOT. FOLLOWING THAT EXPERIENCE I PURCHASED SNOW TIRES AND THE CAR HANDLED MUCH MORE FAVORABLY. IN 2018 WHEN I LEASED THE CAR, I WAS TOLD BY THE DEALERSHIP THAT ONLY THE SPORT TIRES WERE AVAILABLE FOR THE SIZE TIRE I REQUESTED. CLEARLY I WAS ABLE TO PURCHASE SNOW TIRES THE SAME YEAR AND I SUSPECT, BUT HAVE NOT CONFIRMED, ALL WEATHER TIRES ARE ALSO AVAILABLE. MERCEDES MISTAKENLY DID NOT OFFER (OR MAKE THE STANDARD) ALL WEATHER TIRES. THIS WAS A SERIOUS SAFETY MISTAKE WITH THE GLE 43. ON 07 SEP OF THIS YEAR (2020), DRIVING EAST ON I-70 IN COLORADO DURING A MILD SNOW STORM, I WAS REQUIRED TO COME TO A TRAFFIC STOP. CONDITIONS OFFERED AMPLE ROAD TO STOP. THE GLE SPEED WAS ~40-50 MPH WHEN I APPLIED BREAKS TO STOP THE CAR. INSTEAD OF RESPONDING WITH CONTROL, THE GLE FISHTAILED AND SPUN OUT OF CONTROL. I FINALLY SLID TO A STOP IN THE MIDDLE OF THREE LANES OF STOPPED TRAFFIC AFTER AT LEAST ONE 360 DEGREE SPIN. MY FAMILY AND I WERE FORTUNATE TO HAVE ESCAPED INJURY OR DEATH. OTHERS AROUND US COULD HAVE ALSO BEEN INJURED OR KILLED. THE GLE'S PERFORMANCE WITH PIRELLI PZERO TIRES WAS ABSOLUTELY UNACCEPTABLE. I BELIEVE MERCEDES BENZ SHOULD ACKNOWLEDGE THIS SAFETY CONCERN AND TAKE REASONABLE STEPS TO PREVENT IT FROM HAPPENING TO OTHERS. SPECIFICALLY, I REQUEST THE FOLLOWING: 'MAKE THE PIRELLI PZERO SAFETY CONCERN IN WINTER CONDITIONS KNOWN TO ALL GLE OWNERS AND OFFER ALTERNATE TIRES 'REPLACE THE TIRES ON MY GLE WITH ACCEPTABLE ALL WEATHER TIRES 'REPAIR THE DAMAGE CAUSED TO
NHTSA complaint #11355025 — an unverified report by a vehicle owner.
at 12,000 milesSpring, TX3 injured
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ GLE43 AMG. WHILE DRIVING 60 MPH, THE CONTACT HEARD AN ABNORMALLY LOUD BOOM SOUND AND THE SUN ROOF EXPLODED. THE CONTACT STATED THAT THE SUN ROOF WAS NOT STRUCK BY ANY DEBRIS OR FOREIGN OBJECT. THE CONTACT STATED THAT THERE WAS GLASS IN HER HAIR, ON HER FACE, AND ON THE CHILDREN SEATED IN THE REAR OF THE VEHICLE. THERE WERE MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF HOUSTON NORTH (17510 NORTH FWY, HOUSTON, TX 77090, (281) 305-8970). THE CONTACT WAS INFORMED THAT THE SUN ROOF MAY HAVE SHATTERED BY A ROCK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
NHTSA complaint #11181513 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Hopkinton, MA
UNKNOWN OR OTHER
Safety issue with regarding the TCU (Telematics Control Unit). Active recall does not include my VIN# /Make & Model. NHTSA campaign number 22V365. My car has Constant SOS Inoperative Message after battery failure in 2021-2022.
NHTSA complaint #11682413 — an unverified report by a vehicle owner.
Hopkinton, MA
ELECTRICAL SYSTEM
Safety issue with regarding the TCU (Telematics Control Unit). Active recall does not include my VIN# /Make & Model. NHTSA campaign number 22V365. My car has Constant SOS Inoperative Message after battery failure in 2021-2022.
NHTSA complaint #11682413 — an unverified report by a vehicle owner.
East Hartford, CTCrash1 injured
AIR BAGS
My wife was hit pretty bad and was transported to hartford hospital and none of the airbag was deployed. I need help to sue Mercedes Benz. I thank god my daughter not in the car and my wife is alive. Attach are the photos and the east hartford can testify that none of the airbag save or protect my wife. I am disappointed at Mercedes and I have another Mercedes at home which am even scared to drive
NHTSA complaint #11680517 — an unverified report by a vehicle owner.
at 49,000 milesJamaica, NY
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2018 Mercedes-Benz AMG GLE43. The contact stated that the sunroof failed to open, and there was a fracture causing water to leak into the cabin of the vehicle from the upper-right side. The vehicle was taken to the dealer to be diagnosed. The dealer determined that the motor and tracks for the sunroof had failed and needed to be replaced. The dealer stated that the entire unit needed to be replaced due to previous parts no longer being compatible with the new improved parts. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 49,000.
NHTSA complaint #11675018 — an unverified report by a vehicle owner.
at 49,000 milesJamaica, NY
ELECTRICAL SYSTEM
The contact owns a 2018 Mercedes-Benz AMG GLE43. The contact stated that the sunroof failed to open, and there was a fracture causing water to leak into the cabin of the vehicle from the upper-right side. The vehicle was taken to the dealer to be diagnosed. The dealer determined that the motor and tracks for the sunroof had failed and needed to be replaced. The dealer stated that the entire unit needed to be replaced due to previous parts no longer being compatible with the new improved parts. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 49,000.
NHTSA complaint #11675018 — an unverified report by a vehicle owner.
West Palm Beach, FL
STRUCTURE:BODY
I was driving on the interstate (on I95) and heard a loud pop/bang ! I didn’t know what it was because my AMG exhaust pops and bangs but this was extremely LOUD, I pulled over immediately to the side of the road thinking maybe I blew my engine and upon inspection I noticed my roof panel was broken and it flew off of my car, this is EXTREMELY dangerous had someone been behind me it could have definitely caused a crash. There are multiple reportings of this happening with other Mercedes GLE such as the vehicle I own, I was told my specific vin is not included when the same part and glue were used on my vehicle. This HAS to be looked into
NHTSA complaint #11611840 — an unverified report by a vehicle owner.
Forney, TX
STEERING
My car randomly swerves in a zigzag motion unexpectedly, nearly causing several accidents. I am scared to drive my car. I have not been able to detect any triggers, as it will do this randomly, regardless of a smooth road, street conditions, weather, speed, freeway, neighborhoods, etc. No warning lamps have come on. Tires are in excellent condition. I have not found any information online, and everything seems to be in perfect working order, tough it is absolutely not.
NHTSA complaint #11584258 — an unverified report by a vehicle owner.
Signal Mountain, TNFire
UNKNOWN OR OTHER
Basic driving morning of 7/26/23, no recent vehicle issues, suddenly the car dash lights lit up, steering became stiff, car coasted to a stop, fire erupted inside the engine bay and spread to most of the car. The vehicle was taken by the insurance company. Vehicle was stock. No engine or electrical modifications. Well maintained.
NHTSA complaint #11575932 — an unverified report by a vehicle owner.
Norton, MA
POWER TRAIN
Car will slip from drive to neutral while driving and when stopped. Need to shut car off numerous times to get it back into drive. Very dangerous when this happens on the highway
NHTSA complaint #11531313 — an unverified report by a vehicle owner.
at 20,000 milesSimi Valley, CA
SUSPENSION
1. WHEN DRIVING IN THE RAIN BETWEEN 65-70 MPH AND HITTING A PUDDLE, THE REAR END SWAYS VERY STRONGLY AND EXCESSIVELY, IT SCARED ME TO DEATH. 2. WHEN DRIVING ON A DRY ROAD OVER SEWAGE CAP, THE REAR END SLIDES LEFT AND RIGHT TO A DEGREE OF NOTICIBLE AND DISCOMFORT. 3. STINKY SOUR/MOLD SMELL FROM AC UNIT
NHTSA complaint #11361276 — an unverified report by a vehicle owner.
at 13,000 milesDenver, COCrash
VEHICLE SPEED CONTROL
I WRITE YOU TO REPORT A SERIOUS MERCEDES BENZ SAFETY HAZARD. THE GLE 43 WITH PIRELLI PZERO TIRES RESPONDS ADVERSELY (WITHOUT REASONABLE CONTROL) IN SNOWY CONDITIONS. IN EVEN MILDLY SNOWY CONDITIONS, THE TIRES PLANE ON THE SNOW AND ACT MORE AS SKIS THAN TIRES. IN 2018, AFTER LEASING MY GLE 43 I EXPERIENCED LOSS OF CONTROL, SLIDING SIDEWAYS, WHILE MAKING A LEFT TURN AT 5-10 MPH IN A PARKING LOT. FOLLOWING THAT EXPERIENCE I PURCHASED SNOW TIRES AND THE CAR HANDLED MUCH MORE FAVORABLY. IN 2018 WHEN I LEASED THE CAR, I WAS TOLD BY THE DEALERSHIP THAT ONLY THE SPORT TIRES WERE AVAILABLE FOR THE SIZE TIRE I REQUESTED. CLEARLY I WAS ABLE TO PURCHASE SNOW TIRES THE SAME YEAR AND I SUSPECT, BUT HAVE NOT CONFIRMED, ALL WEATHER TIRES ARE ALSO AVAILABLE. MERCEDES MISTAKENLY DID NOT OFFER (OR MAKE THE STANDARD) ALL WEATHER TIRES. THIS WAS A SERIOUS SAFETY MISTAKE WITH THE GLE 43. ON 07 SEP OF THIS YEAR (2020), DRIVING EAST ON I-70 IN COLORADO DURING A MILD SNOW STORM, I WAS REQUIRED TO COME TO A TRAFFIC STOP. CONDITIONS OFFERED AMPLE ROAD TO STOP. THE GLE SPEED WAS ~40-50 MPH WHEN I APPLIED BREAKS TO STOP THE CAR. INSTEAD OF RESPONDING WITH CONTROL, THE GLE FISHTAILED AND SPUN OUT OF CONTROL. I FINALLY SLID TO A STOP IN THE MIDDLE OF THREE LANES OF STOPPED TRAFFIC AFTER AT LEAST ONE 360 DEGREE SPIN. MY FAMILY AND I WERE FORTUNATE TO HAVE ESCAPED INJURY OR DEATH. OTHERS AROUND US COULD HAVE ALSO BEEN INJURED OR KILLED. THE GLE'S PERFORMANCE WITH PIRELLI PZERO TIRES WAS ABSOLUTELY UNACCEPTABLE. I BELIEVE MERCEDES BENZ SHOULD ACKNOWLEDGE THIS SAFETY CONCERN AND TAKE REASONABLE STEPS TO PREVENT IT FROM HAPPENING TO OTHERS. SPECIFICALLY, I REQUEST THE FOLLOWING: 'MAKE THE PIRELLI PZERO SAFETY CONCERN IN WINTER CONDITIONS KNOWN TO ALL GLE OWNERS AND OFFER ALTERNATE TIRES 'REPLACE THE TIRES ON MY GLE WITH ACCEPTABLE ALL WEATHER TIRES 'REPAIR THE DAMAGE CAUSED TO
NHTSA complaint #11355025 — an unverified report by a vehicle owner.
at 13,000 milesDenver, COCrash
WHEELS
I WRITE YOU TO REPORT A SERIOUS MERCEDES BENZ SAFETY HAZARD. THE GLE 43 WITH PIRELLI PZERO TIRES RESPONDS ADVERSELY (WITHOUT REASONABLE CONTROL) IN SNOWY CONDITIONS. IN EVEN MILDLY SNOWY CONDITIONS, THE TIRES PLANE ON THE SNOW AND ACT MORE AS SKIS THAN TIRES. IN 2018, AFTER LEASING MY GLE 43 I EXPERIENCED LOSS OF CONTROL, SLIDING SIDEWAYS, WHILE MAKING A LEFT TURN AT 5-10 MPH IN A PARKING LOT. FOLLOWING THAT EXPERIENCE I PURCHASED SNOW TIRES AND THE CAR HANDLED MUCH MORE FAVORABLY. IN 2018 WHEN I LEASED THE CAR, I WAS TOLD BY THE DEALERSHIP THAT ONLY THE SPORT TIRES WERE AVAILABLE FOR THE SIZE TIRE I REQUESTED. CLEARLY I WAS ABLE TO PURCHASE SNOW TIRES THE SAME YEAR AND I SUSPECT, BUT HAVE NOT CONFIRMED, ALL WEATHER TIRES ARE ALSO AVAILABLE. MERCEDES MISTAKENLY DID NOT OFFER (OR MAKE THE STANDARD) ALL WEATHER TIRES. THIS WAS A SERIOUS SAFETY MISTAKE WITH THE GLE 43. ON 07 SEP OF THIS YEAR (2020), DRIVING EAST ON I-70 IN COLORADO DURING A MILD SNOW STORM, I WAS REQUIRED TO COME TO A TRAFFIC STOP. CONDITIONS OFFERED AMPLE ROAD TO STOP. THE GLE SPEED WAS ~40-50 MPH WHEN I APPLIED BREAKS TO STOP THE CAR. INSTEAD OF RESPONDING WITH CONTROL, THE GLE FISHTAILED AND SPUN OUT OF CONTROL. I FINALLY SLID TO A STOP IN THE MIDDLE OF THREE LANES OF STOPPED TRAFFIC AFTER AT LEAST ONE 360 DEGREE SPIN. MY FAMILY AND I WERE FORTUNATE TO HAVE ESCAPED INJURY OR DEATH. OTHERS AROUND US COULD HAVE ALSO BEEN INJURED OR KILLED. THE GLE'S PERFORMANCE WITH PIRELLI PZERO TIRES WAS ABSOLUTELY UNACCEPTABLE. I BELIEVE MERCEDES BENZ SHOULD ACKNOWLEDGE THIS SAFETY CONCERN AND TAKE REASONABLE STEPS TO PREVENT IT FROM HAPPENING TO OTHERS. SPECIFICALLY, I REQUEST THE FOLLOWING: 'MAKE THE PIRELLI PZERO SAFETY CONCERN IN WINTER CONDITIONS KNOWN TO ALL GLE OWNERS AND OFFER ALTERNATE TIRES 'REPLACE THE TIRES ON MY GLE WITH ACCEPTABLE ALL WEATHER TIRES 'REPAIR THE DAMAGE CAUSED TO
NHTSA complaint #11355025 — an unverified report by a vehicle owner.
at 12,000 milesSpring, TX3 injured
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ GLE43 AMG. WHILE DRIVING 60 MPH, THE CONTACT HEARD AN ABNORMALLY LOUD BOOM SOUND AND THE SUN ROOF EXPLODED. THE CONTACT STATED THAT THE SUN ROOF WAS NOT STRUCK BY ANY DEBRIS OR FOREIGN OBJECT. THE CONTACT STATED THAT THERE WAS GLASS IN HER HAIR, ON HER FACE, AND ON THE CHILDREN SEATED IN THE REAR OF THE VEHICLE. THERE WERE MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF HOUSTON NORTH (17510 NORTH FWY, HOUSTON, TX 77090, (281) 305-8970). THE CONTACT WAS INFORMED THAT THE SUN ROOF MAY HAVE SHATTERED BY A ROCK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
NHTSA complaint #11181513 — an unverified report by a vehicle owner.