Owners have filed 10 complaints
about the 1996 Mercedes Benz C Class with NHTSA between 2001 and 2011.
The largest single group is the electrical system.
Across this model's run it ranks 8 of 9 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 20
Against the median year of the Mercedes Benz C Class. 50 means typical for this
model; 100 means roughly double.
Severity — 0
0% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 34
20% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 1996 compares with every other Mercedes Benz C Class
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 1996 Mercedes Benz C Class
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Electrical System
660.0%
Median failure at 82,000 miles
Engine & Cooling
220.0%
Median failure at 119,293 miles
Equipment & Accessories
110.0%
Fuel & Propulsion
110.0%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
120.0%
75,000 – 99,999 miles
240.0%
100,000 – 149,999 miles
240.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Dec 2001peak 3Jun 2011
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 146,000 milesNC, NC
ELECTRICAL SYSTEM
1996 MERCEDES C220; ELECTRICAL HARNESS PROBLEMS; ENGINE WILL TURN OVER BUT WILL NOT START; SOMETIMES THE CAR WILL START AND RUN, THEN WILL CUT OFF WHEN SLOWING UP AT A STOP OR WHEN PUTTING INTO REVERSE. SEVERAL MECHANICS SAY THAT THE MERCEDES COMPANY ALLOWED INFERIOR WIRING TO BE USED BUT WILL NOT STAND BEHIND THE PRODUCT. THIS IS NOT SAFE AND A RECALL SHOULD HAVE BEEN ISSUED OR DEALERS SHOULD PAY FOR THE REPLACEMENT OF THE WIRING.
NHTSA complaint #10404400 — an unverified report by a vehicle owner.
at 119,293 milesLong Beach, CA
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1996 MERCEDES BENZ C280. WHILE DRIVING APPROXIMATELY 40 MPH THE STEERING WHEEL BECAME VERY STIFF AND DIFFICULT TO TURN. THE CHECK ENGINE AND BATTERY LIGHTS BEGAN ILLUMINATING MOMENTS BEFORE THE VEHICLE STALLED. THE VEHICLE WAS TOWED. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 96V058000, ENGINE AND ENGINE COOLING:ENGINE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 119,293.
NHTSA complaint #10376256 — an unverified report by a vehicle owner.
at 40 milesTOA Alta, PR
ELECTRICAL SYSTEM
THE CAR NOT RUN THE WIRING OF COMPUTER TO FUEL INJECTION IS FAILS.
NHTSA complaint #10234969 — an unverified report by a vehicle owner.
at 82,000 milesSAN Juan, PR
ELECTRICAL SYSTEM
HESITATION/ NO RESPONSE FROM ENGINE. SIGNAL LIGHTS/ EMERGENCY FLASHERS NOT WORKING AT TIMES. THIS PROBLEM PUT MY FAMILY AT RISK SINCE IT WAS IN A INTERSECTION.
NHTSA complaint #10172599 — an unverified report by a vehicle owner.
at 82,000 milesSAN Juan, PR
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
HESITATION/ NO RESPONSE FROM ENGINE. SIGNAL LIGHTS/ EMERGENCY FLASHERS NOT WORKING AT TIMES. THIS PROBLEM PUT MY FAMILY AT RISK SINCE IT WAS IN A INTERSECTION.
NHTSA complaint #10172599 — an unverified report by a vehicle owner.
Dalton, GA
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
I OWN A C 280 (96) [XXX] CAR STARTED CONSUMING MORE GAS THAN NORMAL, WAS HARDER TO START, STARTED MISSING AND DROVE SLUGGISH. I REPLACED THE SPARK PLUGS AND CABLES. BUT IT GOT WORSE, AND THEN QUIT, AS IF IT WAS OUT OF TIME. I SEND IT TO AN IMPORTED CAR SERVICE SHOP IN DALTON, GA. THEY TOLD ME THAT IT IS A COMMON PROBLEM ON THIS MERCEDES BENZ BENZ. THE WIRING HARNESS UNDERHOOD (INSULATION ON THE WIRING) CRUMBLED TO PIECES, LIKE DUST AND SHORTED RELAYS AND ALL THE CAR. I PAID OVER $2600.00 TO HAVE IT REPAIRED. I STILL HAVE THE OLD HARNESS AS EVIDENCE THAT IT SHOULD BE A RECALL BECAUSE Y COULD LEAD TO A WORSE PROBLEM, LIKE FIRE. THE MECHANIC TOLD ME THAT HE HAS REPAIRED SEVERAL C-280 WITH THE SAME PROBLEM AND THAT MERCEDES BENZ HAS BEEN NOTIFIED AND THEY WILL NOT DO ANYTHING. AN EXPENSIVE CAR AS IT IS SHOULD BE BUILT BETTER THAN THIS. (THE WIRING HARNESS ITSELF IS WORTH $1600.00 OR MORE. *NM UPDATED 07/17/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #10151604 — an unverified report by a vehicle owner.
Dalton, GA
FUEL SYSTEM, GASOLINE
I OWN A C 280 (96) [XXX] CAR STARTED CONSUMING MORE GAS THAN NORMAL, WAS HARDER TO START, STARTED MISSING AND DROVE SLUGGISH. I REPLACED THE SPARK PLUGS AND CABLES. BUT IT GOT WORSE, AND THEN QUIT, AS IF IT WAS OUT OF TIME. I SEND IT TO AN IMPORTED CAR SERVICE SHOP IN DALTON, GA. THEY TOLD ME THAT IT IS A COMMON PROBLEM ON THIS MERCEDES BENZ BENZ. THE WIRING HARNESS UNDERHOOD (INSULATION ON THE WIRING) CRUMBLED TO PIECES, LIKE DUST AND SHORTED RELAYS AND ALL THE CAR. I PAID OVER $2600.00 TO HAVE IT REPAIRED. I STILL HAVE THE OLD HARNESS AS EVIDENCE THAT IT SHOULD BE A RECALL BECAUSE Y COULD LEAD TO A WORSE PROBLEM, LIKE FIRE. THE MECHANIC TOLD ME THAT HE HAS REPAIRED SEVERAL C-280 WITH THE SAME PROBLEM AND THAT MERCEDES BENZ HAS BEEN NOTIFIED AND THEY WILL NOT DO ANYTHING. AN EXPENSIVE CAR AS IT IS SHOULD BE BUILT BETTER THAN THIS. (THE WIRING HARNESS ITSELF IS WORTH $1600.00 OR MORE. *NM UPDATED 07/17/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #10151604 — an unverified report by a vehicle owner.
Dalton, GA
EQUIPMENT
I OWN A C 280 (96) [XXX] CAR STARTED CONSUMING MORE GAS THAN NORMAL, WAS HARDER TO START, STARTED MISSING AND DROVE SLUGGISH. I REPLACED THE SPARK PLUGS AND CABLES. BUT IT GOT WORSE, AND THEN QUIT, AS IF IT WAS OUT OF TIME. I SEND IT TO AN IMPORTED CAR SERVICE SHOP IN DALTON, GA. THEY TOLD ME THAT IT IS A COMMON PROBLEM ON THIS MERCEDES BENZ BENZ. THE WIRING HARNESS UNDERHOOD (INSULATION ON THE WIRING) CRUMBLED TO PIECES, LIKE DUST AND SHORTED RELAYS AND ALL THE CAR. I PAID OVER $2600.00 TO HAVE IT REPAIRED. I STILL HAVE THE OLD HARNESS AS EVIDENCE THAT IT SHOULD BE A RECALL BECAUSE Y COULD LEAD TO A WORSE PROBLEM, LIKE FIRE. THE MECHANIC TOLD ME THAT HE HAS REPAIRED SEVERAL C-280 WITH THE SAME PROBLEM AND THAT MERCEDES BENZ HAS BEEN NOTIFIED AND THEY WILL NOT DO ANYTHING. AN EXPENSIVE CAR AS IT IS SHOULD BE BUILT BETTER THAN THIS. (THE WIRING HARNESS ITSELF IS WORTH $1600.00 OR MORE. *NM UPDATED 07/17/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #10151604 — an unverified report by a vehicle owner.
Daily City, CA
ELECTRICAL SYSTEM:IGNITION
WHILE DRIVING AT ANY SPEED ON HIGHWAY, ENGINE WILL STALL WITHOUT PRIOR WARNING, ON DIFFERENT OCCASSIONS HAD HAPPENED IN MIDDLE OF HIGHWAY, AND CONSUMER HAD TO PULL VEHICLE OFF THE ROAD TO AVOID ACCIDENTS. DEALER COULD NOT DETERMINE WHAT HAD CAUSED STALLING.*AK CONSUMER STATED THE CHECK ENGINE LIGHTS COMES ON FREQUENTLY.*SLC ALSO THE SPARK PLUGS WERE REPLACED.
NHTSA complaint #8000709 — an unverified report by a vehicle owner.
Daily City, CA
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING AT ANY SPEED ON HIGHWAY, ENGINE WILL STALL WITHOUT PRIOR WARNING, ON DIFFERENT OCCASSIONS HAD HAPPENED IN MIDDLE OF HIGHWAY, AND CONSUMER HAD TO PULL VEHICLE OFF THE ROAD TO AVOID ACCIDENTS. DEALER COULD NOT DETERMINE WHAT HAD CAUSED STALLING.*AK CONSUMER STATED THE CHECK ENGINE LIGHTS COMES ON FREQUENTLY.*SLC ALSO THE SPARK PLUGS WERE REPLACED.
NHTSA complaint #8000709 — an unverified report by a vehicle owner.