FaultScore report
Owners have filed 12 complaints about the 2014 Mercedes Benz C204.9 with NHTSA between 2020 and 2020. The largest single group is the electrical system.
12
Complaints
0
Crashes reported
0
Fires reported
0
Injuries reported
54,000 mi
Median mileage at failure
Half of reported failures happened before this
0%
Failed under 36,000 miles
Inside a typical bumper-to-bumper warranty
Click any bar to open that year's report.
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Median failure at 40,000 miles
Median failure at 59,000 miles
Median failure at 44,450 miles
Median failure at 44,450 miles
Median failure at 54,000 miles
Median failure at 55,000 miles
Median failure at 104,000 miles
Odometer readings owners gave when they filed. About half of all complaints include one.
A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.
In the owners' own words, exactly as filed with NHTSA.
ELECTRICAL SYSTEM
THE ANTI THEFT SYSTEM FAILED AFTER 59,000 MILES, LOCKE THE STEERING WHEEL AND WON'T ALLOW THE CAR TO START. MERCEDES CHARGES 1,800 DOLLARS TO REPLACE IT.. NEEDS TO BE RECALLED VERY DANGEROUS.
NHTSA complaint #11372423 — an unverified report by a vehicle owner.
STEERING
STEERING WHEEL WILL NOT GO UP OR DOWN
NHTSA complaint #11363363 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
SUDDEN LOSS OF POWER WHILE TRYING TO ACCELERATE,ENGINE LIGHT COMES ON AND CAR GOES INTO LIMP MODE. CODE P002. CAR HAS 44450 MILES.
NHTSA complaint #11360324 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
SUDDEN LOSS OF POWER WHILE TRYING TO ACCELERATE,ENGINE LIGHT COMES ON AND CAR GOES INTO LIMP MODE. CODE P002. CAR HAS 44450 MILES.
NHTSA complaint #11360324 — an unverified report by a vehicle owner.
AIR BAGS
THE COMPANY HAS NOT BEEN ABLE TO FIX THE AIRBAGS OF MY CAR BECAUSE OF THE PART IS NOT AVAILABLE IN THE LOCAL DEALERSHIP. THIS IS MY SECOND COMPLAIN TO THE NHTSA. MY FIRST WAS IN 2018. IT IS SAD THAT A SAFETY ISSUE BY THE COMPANY IS NOT BEEN TAKEN CARE BY THE COMPANY EVEN AFTER 2 YEARS.
NHTSA complaint #11351084 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
I CAN'T BELIEVE I EXPERIENCED THAT .. MY CAR ALL OF THE SUDDEN JERKED ON THE FREEWAY AND STARTED SHAKING . I SERIOUSLY THOUGHT WE HAD AN EARTHQUAKE .. THEN IT ACCELERATED AND THE NEXT THING YOU KNOW I'M GOING 25 MILES AND HOUR .. SO GLAD I WAS NEAR AN EXIT I PUT THE CAR IN NEUTRAL ROLLED DOWN THE HILL , MADE A TURN AND SHUT IT OFF .TOOK ME A MINUTE TO GATHER MYSELF .. WHAT IF I WAS IN A MIDDLE LANE ? WHAT IF SOMEONE COULDN'T PRESS THE BREAKS IN TIME🤦🏻‍♀️🤯😡...
NHTSA complaint #11344258 — an unverified report by a vehicle owner.
STEERING
I CAN'T BELIEVE I EXPERIENCED THAT .. MY CAR ALL OF THE SUDDEN JERKED ON THE FREEWAY AND STARTED SHAKING . I SERIOUSLY THOUGHT WE HAD AN EARTHQUAKE .. THEN IT ACCELERATED AND THE NEXT THING YOU KNOW I'M GOING 25 MILES AND HOUR .. SO GLAD I WAS NEAR AN EXIT I PUT THE CAR IN NEUTRAL ROLLED DOWN THE HILL , MADE A TURN AND SHUT IT OFF .TOOK ME A MINUTE TO GATHER MYSELF .. WHAT IF I WAS IN A MIDDLE LANE ? WHAT IF SOMEONE COULDN'T PRESS THE BREAKS IN TIME🤦🏻‍♀️🤯😡...
NHTSA complaint #11344258 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
I CAN'T BELIEVE I EXPERIENCED THAT .. MY CAR ALL OF THE SUDDEN JERKED ON THE FREEWAY AND STARTED SHAKING . I SERIOUSLY THOUGHT WE HAD AN EARTHQUAKE .. THEN IT ACCELERATED AND THE NEXT THING YOU KNOW I'M GOING 25 MILES AND HOUR .. SO GLAD I WAS NEAR AN EXIT I PUT THE CAR IN NEUTRAL ROLLED DOWN THE HILL , MADE A TURN AND SHUT IT OFF .TOOK ME A MINUTE TO GATHER MYSELF .. WHAT IF I WAS IN A MIDDLE LANE ? WHAT IF SOMEONE COULDN'T PRESS THE BREAKS IN TIME🤦🏻‍♀️🤯😡...
NHTSA complaint #11344258 — an unverified report by a vehicle owner.
ENGINE
2 CAMSHAFT ADJUSTERS REPLACED AT 104,000 MILES. SOME FAIL EVERY 50-60,000 MILES. WORK DONE AT HOEHN MERCEDES. BEFORE REPAIR - SLOW CRANK AT START, SOME SMOKE WHEN ENGINE STARTING, CHECK ENGINE LIGHT CAME ON.
NHTSA complaint #11326629 — an unverified report by a vehicle owner.
STEERING
ELECTRONIC STEERING LOCK SYSTEM FAILS IN EVERY MERCEDES BENZ ITS A DEFECTIVE PART.
NHTSA complaint #11322976 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
ELECTRONIC STEERING LOCK SYSTEM FAILS IN EVERY MERCEDES BENZ ITS A DEFECTIVE PART.
NHTSA complaint #11322976 — an unverified report by a vehicle owner.
STRUCTURE:BODY
THERE IS A GLASS ROOF PANEL BETWEEN THE WINDSHIELD AND THE SUNROOF. THIS GLASS PANEL IS EXTREMELY BRITTLE AND SHATTERS EASILY. THIS IS MY SECOND TIME HAVING TO REPLACE THIS GLASS PANEL. IT IS A DEALER ONLY PART AND COSTS $960 PLUS $300 FOR INSTALLATION. THE COST OF THIS GLASS PANEL IS EXTREMELY HIGH. BOTH TIMES THIS GLASS PANEL SHATTERED, NOTHING HIT IT. IT APPEARS AS SMALL CRACKS AT FIRST AND THEN SPREADS. BECAUSE IT IS SO BRITTLE, IT EVENTUALLY SHATTERS. THERE IS A RECALL ON THIS SPECIFIC PART WITH OTHER MERCEDES MODELS BUT NOT THE C250 FOR UNKNOWN REASONS. PLEASE ASSIST.
NHTSA complaint #11319938 — an unverified report by a vehicle owner.