Owners have filed 346 complaints
about the 2013 Mercedes Benz C250 with NHTSA between 2012 and 2026.
The largest single group is the airbags.
Across this model's run it ranks 1 of 4 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 77
Against the median year of the Mercedes Benz C250. 50 means typical for this
model; 100 means roughly double.
Severity — 79
15.3% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 50
30% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2013 compares with every other Mercedes Benz C250
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
53.4%
1,000 – 9,999 miles
106.7%
10,000 – 24,999 miles
1510.1%
25,000 – 49,999 miles
3422.8%
50,000 – 74,999 miles
4026.8%
75,000 – 99,999 miles
2919.5%
100,000 – 149,999 miles
1510.1%
150,000+ miles
10.7%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Oct 2012peak 16Jun 2026
NHTSA investigations into the 2013 Mercedes Benz C250
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...
Recalls on the 2013 Mercedes Benz C250
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
21V638000
AIR BAGS:FRONTAL
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.
Risk: An incorrect air bag may not function properly in a crash, increasing the risk of injury.
19V787000
COMMUNICATION
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
19V010000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally, MBUSA is recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio, 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2011 C300, 2011-2014 C300 4Matic, C350, C63 AMG, E350 Cabrio, E350 Coupe, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2011-2016 E550 Cabrio, E550 Coupe, 2011-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." MBUSA is also recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63
Risk: An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
18V043000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2013 C250, C250 Coupe, C350 Coupe 4Matic, C300 4Matic, C350, C350 Coupe, C63 AMG, C63 Coupe, E350 Cabrio, E350 Coupe, E550 Cabrio, E350 Coupe 4Matic, E550 Coupe, GLK350 4Matic, GLK250 Bluetec 4Matic, GLK350, SLS Coupe, SLS AMG GT Coupe, and SLS Roadster vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, MBUSA is recalling certain 2010 C300, C300 4Matic, C63 AMG, E350 Coupe, E550 Coupe, GLK350, and GLK350 4Matic vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." MBUSA is also recalling certain 2009 C300, C300 4Matic, C63 AMG, and C350 vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." In t
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Risk: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
17V252000
STEERING
Mercedes-Benz USA LLC. (MBUSA) is recalling certain 2013-2014 C250, C300 4MATIC, GLK250 4MATIC BLUETEC and GLK350 vehicles, 2013 C250 Coupe, C350, C350 4MATIC Coupe, C350 Coupe and C63 AMG Coupe vehicles, and 2013-2015 GLK350 4MATIC vehicles. The steering coupling connecting bolt may have been insufficiently tightened, possibly resulting in a loss of steering.
Risk: A loss of steering can increase the risk of a crash.
17V177000
ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.
Risk: If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
Reports where the owner recorded a crash, a fire, an injury or a death.
Downey, CA1 injured
AIR BAGS
I was driving in a parking lot and suddenly my air bag deployed for no reason I did not hit anyone or get hit for the airbag to deploy. Suffered some bruising on my right forearm and in my left ear I still hear ringing from the airbag deploying.
NHTSA complaint #11623554 — an unverified report by a vehicle owner.
at 100,000 milesDowney, CA1 injured
AIR BAGS
The contact owns a 2013 Mercedes-Benz C250. The contact stated that while driving 10 MPH, the front passenger's side air bag unexpectedly deployed with no impact on the vehicle. The air bag warning light was illuminated. The contact parked and then restarted the vehicle before driving to the residence. The contact sustained bruises and scratches on his forearm, but medical attention was not received. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
NHTSA complaint #11621947 — an unverified report by a vehicle owner.
Celebration, FL2 injured
POWER TRAIN
The components of the engine being the camshaft adjusters, timing guide, timing chain, valves and pistons that all work to deliver power are faulty and have failed literally mid-drive. I was on a busy interstate during rush hour and nearly lost control of the vehicle as it just powered out while driving at 70 mph then forcing a semi to nearly terminate myself and family. The dependability and safety is abruptly ripped out from underneath you. Without even being able to control the vehicle and it coming to an abrupt, unsafe hault. There were no warning signs. The vehicle has since been looked at and informed me that an extended warranty is in place for half of all the parts and labor above.all should be covered and for safety.my nerves are a wreck and without a way to afford an entirely new engine I am left to contend with car payments for an unsafe undrivable vehicle. Since then the dealership recognized my concerns but has since stated that without a modification to the extended warranty or it being made a recall that there is nothing that can be done.
NHTSA complaint #11478916 — an unverified report by a vehicle owner.
Celebration, FL2 injured
ENGINE
The components of the engine being the camshaft adjusters, timing guide, timing chain, valves and pistons that all work to deliver power are faulty and have failed literally mid-drive. I was on a busy interstate during rush hour and nearly lost control of the vehicle as it just powered out while driving at 70 mph then forcing a semi to nearly terminate myself and family. The dependability and safety is abruptly ripped out from underneath you. Without even being able to control the vehicle and it coming to an abrupt, unsafe hault. There were no warning signs. The vehicle has since been looked at and informed me that an extended warranty is in place for half of all the parts and labor above.all should be covered and for safety.my nerves are a wreck and without a way to afford an entirely new engine I am left to contend with car payments for an unsafe undrivable vehicle. Since then the dealership recognized my concerns but has since stated that without a modification to the extended warranty or it being made a recall that there is nothing that can be done.
NHTSA complaint #11478916 — an unverified report by a vehicle owner.
Celebration, FL2 injured
FUEL/PROPULSION SYSTEM
The components of the engine being the camshaft adjusters, timing guide, timing chain, valves and pistons that all work to deliver power are faulty and have failed literally mid-drive. I was on a busy interstate during rush hour and nearly lost control of the vehicle as it just powered out while driving at 70 mph then forcing a semi to nearly terminate myself and family. The dependability and safety is abruptly ripped out from underneath you. Without even being able to control the vehicle and it coming to an abrupt, unsafe hault. There were no warning signs. The vehicle has since been looked at and informed me that an extended warranty is in place for half of all the parts and labor above.all should be covered and for safety.my nerves are a wreck and without a way to afford an entirely new engine I am left to contend with car payments for an unsafe undrivable vehicle. Since then the dealership recognized my concerns but has since stated that without a modification to the extended warranty or it being made a recall that there is nothing that can be done.
NHTSA complaint #11478916 — an unverified report by a vehicle owner.
at 100,000 milesSAN Diego, CA1 injured
AIR BAGS
AIRBAG WAS DEPLOYED ONCE THEY CAR WAS TURN ON, AS I SHIFTED TO REVERSE TO BACK AWAY FROM A PARKING SPOT, AIRBAG DEPLOYED. NO IMPACT, NO COLLISION, NO POT HOLES. VEHICLE WAS ABOUT TONREVERSE. AIRBAG STRUCK PRIMARILY IN THE CHEST, NECK, AND THROAT. WHIPLASH EFFECT HAS ALSO CAUSE LOWER BACK PAIN.
NHTSA complaint #11366585 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Tampa, FL
ELECTRICAL SYSTEM
Over the past few weeks Ive had instances where the car has power but wont crank, Ive had the SRS light come on the dash but after it starting it goes away.
NHTSA complaint #11744047 — an unverified report by a vehicle owner.
Kansas City, MO
SUSPENSION
REAR SUB FRAME RUST NEEDS INSPECTED SUPER CLANKY
NHTSA complaint #11742978 — an unverified report by a vehicle owner.
Gilroy, CA
ELECTRICAL SYSTEM
ESL emulator is bad. Keeps no crank Steering lock Also sunroof water spouts are not working as they should they do no open to release water.
NHTSA complaint #11715179 — an unverified report by a vehicle owner.
Reseda, CA
POWER TRAIN
The vehicle was represented to me as safe to drive, with no major mechanical issues, and that it would pass emissions after only a simple minor fix. After I took possession, the check engine light came on. The car began running rough and showing hesitation. A scan immediately showed a camshaft position sensor fault, cylinder misfire, lean fuel condition, and oxygen sensor/emissions faults. I was also told by a professional shop that the timing chain may be failing. I was then warned that these problems can cause power loss or engine stalling while driving, and that the vehicle in this condition would likely not pass a legal emissions inspection. I was never told about any of these safety or emissions problems before taking the vehicle. This situation creates a safety risk because sudden loss of engine power or stalling can happen in traffic.
NHTSA complaint #11697039 — an unverified report by a vehicle owner.
Reseda, CA
ELECTRICAL SYSTEM
The vehicle was represented to me as safe to drive, with no major mechanical issues, and that it would pass emissions after only a simple minor fix. After I took possession, the check engine light came on. The car began running rough and showing hesitation. A scan immediately showed a camshaft position sensor fault, cylinder misfire, lean fuel condition, and oxygen sensor/emissions faults. I was also told by a professional shop that the timing chain may be failing. I was then warned that these problems can cause power loss or engine stalling while driving, and that the vehicle in this condition would likely not pass a legal emissions inspection. I was never told about any of these safety or emissions problems before taking the vehicle. This situation creates a safety risk because sudden loss of engine power or stalling can happen in traffic.
NHTSA complaint #11697039 — an unverified report by a vehicle owner.
Reseda, CA
ENGINE
The vehicle was represented to me as safe to drive, with no major mechanical issues, and that it would pass emissions after only a simple minor fix. After I took possession, the check engine light came on. The car began running rough and showing hesitation. A scan immediately showed a camshaft position sensor fault, cylinder misfire, lean fuel condition, and oxygen sensor/emissions faults. I was also told by a professional shop that the timing chain may be failing. I was then warned that these problems can cause power loss or engine stalling while driving, and that the vehicle in this condition would likely not pass a legal emissions inspection. I was never told about any of these safety or emissions problems before taking the vehicle. This situation creates a safety risk because sudden loss of engine power or stalling can happen in traffic.
NHTSA complaint #11697039 — an unverified report by a vehicle owner.
San Bruno, CA
ENGINE
News Channel Update | Warranty Mercedes-Benz USA, LLC A Mercedes-Benz AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 IMPORTANT EXTENDED WARRANTY INFORMATION Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2012-2015 Mercedes-Benz Model 204 and 172 vehicles (C250 and SLK250), the warranty on the camshaft adjuster will be extended from the original 4 years/50,000 miles to 10 years/120,000 miles (whichever occurs first) from the original warranty start date. This camshaft adjuster extended limited warranty applies to all conditions that necessitate the replacement of the camshaft adjuster under the standard warranty terms and conditions. The extended warranty is applicable to the following vehicles: Model Years Sales Designation Engine Type C-Class 2012-2014 C250 M271 C-Class 2012-2015 C250 Coupe M271 SLK-Class 2012-2015 SLK271 Please be advised that all camshaft adjusters being claimed under warranty must have a short test with fault code attached and will be inspected. All camshaft adjusters found to be functioning properly or without proper documentation will be returned and the claim debited in full. The following damage codes and parts kit can only be claimed for the replacement of the camshaft adjuster: Damage Code: 05050 – Camshaft adjustment, intake camshaft Damage Code: 05052 – Camshaft adjustment, exhaust camshaft Parts: A 271 050 21 00 80 – Camshaft adjuster, kit IMPORTANT: 1. Always check VMI to determine if a vehicle is covered under the 10 year/120,000 mile warranty period 2. Short Test Documentation with fault code information (P001477, P001600, P001762, P001662, P001177, P001700, P001192, P001492, P034062, P036662) must be attached to all returned camshaft adjusters Please check the VIN in Netstar/VMI before scheduling the appointment for the repair. Applicable vehicles will be visible in Netstar/VMI on October 30, 2020
NHTSA complaint #11658655 — an unverified report by a vehicle owner.
Chacabuco, WA
FUEL/PROPULSION SYSTEM
Hola a todos. hace 3 meses compre un mercedes benz c250 año 2012 en argentina. A eso de tener un mes el auto salí a la ruta. (Acá en argentina es muy normal que las rutas sean de un solo carril y doble mano, por lo que hacer un adelantamiento tiene que ser una maniobra muy precisa). Al querer acelerar mi auto a fondo se me cortó la aceleración bruscamente. Perdió la potencia y me encendió la luz amarilla del check engine. Por suerte pude llegar a pasar. Legué a mi casa sorprendido e investigué en las redes. Me encuentro con que la bomba de alta presion de mi vehículo tiene una falla (aparentemente le pasó a mucha gente) Espero que estas quejas lleguen a las autoridades de mercedes benz y se hagan responsables antes de que esta falla provoque un accidente mortal. ENGLISH TRANSLATION: Hello everyone. Three months ago, I bought a 2012 Mercedes-Benz C250 in Argentina. About a month after I had the car, I hit the road. (Here in Argentina, it's very common for roads to be single-lane, two-way, so overtaking requires very precise maneuvering.) When I tried to accelerate my car fully, the acceleration abruptly cut out. I lost power and the yellow check engine light came on. Luckily, I was able to get through. I arrived home, surprised, and I did some research online. I discovered that my vehicle's high-pressure pump was faulty (apparently, it's happened to a lot of people). I hope these complaints reach the Mercedes-Benz authorities and they take responsibility before this fault causes a fatal accident.
NHTSA complaint #11655843 — an unverified report by a vehicle owner.
at 75,000 milesDearborn, MI
ENGINE
The contact owns a 2013 Mercedes-Benz C250. The contact stated while driving approximately 50 MPH, there was an abnormal knocking sound and a metal-on-metal grinding sound coming from the vehicle. The contact slowed down and stopped the vehicle. The contact restarted the vehicle and heard the same abnormal sounds coming from the vehicle. The contact stated that there was no warning light illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the camshaft needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 75,000.
NHTSA complaint #11654546 — an unverified report by a vehicle owner.
SAN Bruno, CA
UNKNOWN OR OTHER
I was told this from a BENZ dealer. There was a warranty extension on this VIN: [XXX] that ended on 03/02/2023 which, had to do with adjustment units for the camshafts. Nothing we could assist with goodwill on this due to the age of vehicle. This is NOT fair and I’m experimenting this exact process and Mercedes Benz does not want to take responsibility and get this fixed for me. Now my vehicle can not pass a smog test required. Please help INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11652445 — an unverified report by a vehicle owner.
SAN Bruno, CA
ENGINE
I was told this from a BENZ dealer. There was a warranty extension on this VIN: [XXX] that ended on 03/02/2023 which, had to do with adjustment units for the camshafts. Nothing we could assist with goodwill on this due to the age of vehicle. This is NOT fair and I’m experimenting this exact process and Mercedes Benz does not want to take responsibility and get this fixed for me. Now my vehicle can not pass a smog test required. Please help INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11652445 — an unverified report by a vehicle owner.
SAN Bruno, CA
FUEL/PROPULSION SYSTEM
I was told this from a BENZ dealer. There was a warranty extension on this VIN: [XXX] that ended on 03/02/2023 which, had to do with adjustment units for the camshafts. Nothing we could assist with goodwill on this due to the age of vehicle. This is NOT fair and I’m experimenting this exact process and Mercedes Benz does not want to take responsibility and get this fixed for me. Now my vehicle can not pass a smog test required. Please help INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11652445 — an unverified report by a vehicle owner.
Katy, TX
FUEL/PROPULSION SYSTEM
HIGH pressure fuel pump malfunctions Yes it is available for inspection The car was put in limb mode when at high speed this could have caused an accident with many drivers do to the loss of power Yes it’s been re produced 3 times and others by me No it has not been inspected by a dealer or police or insurance No lamps or symptoms that may be super noticeable, but reduce power and as soon as the high pressure pump fails a check engine light goes off and car has trouble changing gears and accelerating,
NHTSA complaint #11638878 — an unverified report by a vehicle owner.
Lawrenceville, GA
ENGINE AND ENGINE COOLING
The contact owns a 2013 Mercedes-Benz C250. The contact stated while the independent mechanic was performing an oil change on the vehicle, the mechanic informed the contact of a coolant leak. The vehicle was not diagnosed of repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown.
NHTSA complaint #11636131 — an unverified report by a vehicle owner.
at 60,000 milesMiddleton, WI
ENGINE
The contact owns a 2013 Mercedes-Benz C250. The contact stated while driving at approximately 40 MPH, the vehicle shuddered and stalled. The failure occurred on several different occasions. The check engine warning light was intermittently illuminated. The vehicle was taken to a dealer however, the diagnosis was pending. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.
NHTSA complaint #11635286 — an unverified report by a vehicle owner.
at 94,328 milesSan Anselmo, CA
ENGINE
The contact owns a 2013 Mercedes-Benz C250. The contact stated while driving 25 MH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the camshaft adjuster had failed and needed to be replaced. The vehicle was being repaired. The dealer was notified of the failure. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under an Extended Warranty because the 10-year time frame had been exceeded. The failure mileage was approximately 94,328.
NHTSA complaint #11626398 — an unverified report by a vehicle owner.
at 40,000 milesRancho Palos Verdes, CA
ENGINE
The contact owns a 2013 Mercedes-Benz C250. The contact stated that while the vehicle was parked, there was an abnormal sound coming from the vehicle. The check engine warning light was intermittently illuminated. The contact was made aware of an unknown recall; however, the VIN was not included. The vehicle was taken to an independent mechanic where it was diagnosed that the cam shaft adjusters needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 40,000.
NHTSA complaint #11626033 — an unverified report by a vehicle owner.
Downey, CA1 injured
AIR BAGS
I was driving in a parking lot and suddenly my air bag deployed for no reason I did not hit anyone or get hit for the airbag to deploy. Suffered some bruising on my right forearm and in my left ear I still hear ringing from the airbag deploying.
NHTSA complaint #11623554 — an unverified report by a vehicle owner.
at 100,000 milesDowney, CA1 injured
AIR BAGS
The contact owns a 2013 Mercedes-Benz C250. The contact stated that while driving 10 MPH, the front passenger's side air bag unexpectedly deployed with no impact on the vehicle. The air bag warning light was illuminated. The contact parked and then restarted the vehicle before driving to the residence. The contact sustained bruises and scratches on his forearm, but medical attention was not received. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
NHTSA complaint #11621947 — an unverified report by a vehicle owner.
at 100,000 milesTucson, AZ
ENGINE
The contact owns a 2013 Mercedes-Benz C250. The contact stated while starting the vehicle, there was an abnormal sound coming from the engine. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to an unknown Extended Warranty Coverage. The manufacturer was notified of the failure and advised the contact there would be no assistance due to the mileage on the vehicle. The failure mileage was approximately 100,000.
NHTSA complaint #11606181 — an unverified report by a vehicle owner.
Ontario, CA
STEERING
My wife and the kids we're stranded for hours because of the ESL systems lock the steering wheel and did not allow the car to start or steering wheel to move. She smelled something and pulled over and turned car off. No lights, no way to charge cell phone because no power to the car at all. My family was stranded because of this seems like it's a very very serious issue with a lot of Mercedes-Benz vehicles. As a consumer Mercedes-Benz is using cheap parts which can cause people to lose their lives if the steering wheel is to lock up while driving the motor burns out inside of the ESL module
NHTSA complaint #11583450 — an unverified report by a vehicle owner.
Ontario, CA
ELECTRICAL SYSTEM
My wife and the kids we're stranded for hours because of the ESL systems lock the steering wheel and did not allow the car to start or steering wheel to move. She smelled something and pulled over and turned car off. No lights, no way to charge cell phone because no power to the car at all. My family was stranded because of this seems like it's a very very serious issue with a lot of Mercedes-Benz vehicles. As a consumer Mercedes-Benz is using cheap parts which can cause people to lose their lives if the steering wheel is to lock up while driving the motor burns out inside of the ESL module
NHTSA complaint #11583450 — an unverified report by a vehicle owner.
Rancho Cucamonga, CA
AIR BAGS
The glue that suppose to make sure my windshield is secure is no longer secure. The windshield moves as I am driving. It’s only on the corner of the driver side. Everything else is secured. Also my airbags (passenger and driver). There is a recall but its not showing when I run the Vin # .
NHTSA complaint #11558051 — an unverified report by a vehicle owner.
Rancho Cucamonga, CA
VISIBILITY:WINDSHIELD
The glue that suppose to make sure my windshield is secure is no longer secure. The windshield moves as I am driving. It’s only on the corner of the driver side. Everything else is secured. Also my airbags (passenger and driver). There is a recall but its not showing when I run the Vin # .
NHTSA complaint #11558051 — an unverified report by a vehicle owner.
Rancho Cucamonga, CA
UNKNOWN OR OTHER
The glue that suppose to make sure my windshield is secure is no longer secure. The windshield moves as I am driving. It’s only on the corner of the driver side. Everything else is secured. Also my airbags (passenger and driver). There is a recall but its not showing when I run the Vin # .
NHTSA complaint #11558051 — an unverified report by a vehicle owner.