FaultScore

FaultScore report

2001 Mercedes Benz C320 problems

Owners have filed 117 complaints about the 2001 Mercedes Benz C320 with NHTSA between 2001 and 2023. The largest single group is the electrical system. Across this model's run it ranks 1 of 5 worst.

D

FaultScore 69/100

Higher is worse. Measured against the other years of the Mercedes Benz C320.

How this is worked out

The numbers

117

Complaints

8

Crashes reported

3

Fires reported

0

Injuries reported

70,000 mi

Median mileage at failure

Half of reported failures happened before this

16%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 98 vs 50 Severity 49 vs 50 Early failure 27 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 98
Against the median year of the Mercedes Benz C320. 50 means typical for this model; 100 means roughly double.
Severity — 49
9.4% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 27
16% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2001 compares with every other Mercedes Benz C320

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2001 Mercedes Benz C320

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

0 crashes, 1 fires · median 64,000 mi

Seats 19 16.2%

0 crashes, 1 fires · median 77,500 mi

Engine & Cooling 12 10.3%

1 crashes, 0 fires · median 51,850 mi

Lights 8 6.8%

Median failure at 80,000 miles

Brakes 8 6.8%

1 crashes, 0 fires · median 57,000 mi

Equipment & Accessories 6 5.1%

Median failure at 50,500 miles

Windows, Mirrors & Wipers 6 5.1%

Median failure at 140,250 miles

Fuel & Propulsion 5 4.3%

Median failure at 66,570 miles

Acceleration & Cruise Control 5 4.3%

2 crashes, 0 fires · median 108,000 mi

Airbags 5 4.3%

4 crashes, 0 fires · median 90,254 mi

Steering 4 3.4%

Median failure at 109,042 miles

Stability & Traction Control 3 2.6%

0 crashes, 1 fires · median 128,000 mi

Body & Structure 3 2.6%

Median failure at 66,789 miles

Other & Unspecified 2 1.7%

Median failure at 85,000 miles

Suspension 2 1.7%
Doors, Latches & Locks 1 0.9%
Tires 1 0.9%

Median failure at 32,000 miles

Transmission & Drivetrain 1 0.9%

Median failure at 102,211 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 1 1.1%
1,000 – 9,999 miles 2 2.3%
25,000 – 49,999 miles 16 18.4%
50,000 – 74,999 miles 27 31.0%
75,000 – 99,999 miles 19 21.8%
100,000 – 149,999 miles 17 19.5%
150,000+ miles 5 5.7%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jul 2001 peak 8 Oct 2023

Recalls on the 2001 Mercedes Benz C320

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

24V874000

VISIBILITY:SUN/MOON ROOF ASSEMBLY

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.

Risk: A detached sunroof panel can become a road hazard, increasing the risk of a crash.

22V954000

VISIBILITY:SUN/MOON ROOF ASSEMBLY

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.

Risk: A detached sunroof panel may become a road hazard, increasing the risk of a crash.

19V918000

VISIBILITY:SUN/MOON ROOF ASSEMBLY

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf

Risk: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 128,000 miles Pittsburg, CA Fire

SEATS

REALLY DAD EXPERIENCE PROBLEMS WITH DRIVERS AND PASSENGER SIDE SEAT CONTROL MODULES DRAINING BATTERY WHEN KEY OFF MY CAR STARTED ON FIRE UNDER THE HOOD .!! TWO TIMES.

NHTSA complaint #10560656 — an unverified report by a vehicle owner.

at 128,000 miles Pittsburg, CA Fire

ELECTRICAL SYSTEM

REALLY DAD EXPERIENCE PROBLEMS WITH DRIVERS AND PASSENGER SIDE SEAT CONTROL MODULES DRAINING BATTERY WHEN KEY OFF MY CAR STARTED ON FIRE UNDER THE HOOD .!! TWO TIMES.

NHTSA complaint #10560656 — an unverified report by a vehicle owner.

at 128,000 miles Pittsburg, CA Fire

ELECTRONIC STABILITY CONTROL (ESC)

REALLY DAD EXPERIENCE PROBLEMS WITH DRIVERS AND PASSENGER SIDE SEAT CONTROL MODULES DRAINING BATTERY WHEN KEY OFF MY CAR STARTED ON FIRE UNDER THE HOOD .!! TWO TIMES.

NHTSA complaint #10560656 — an unverified report by a vehicle owner.

Tucson, AZ Crash

VEHICLE SPEED CONTROL

ACCELERATOR PEDAL WENT FULL THROTTLE AT STOP LIGHT,TESTED AND HAD A FAULTY ELECTRONIC ACCELERATOR PEDAL DEALER AND MERCEDES BENZ REFUSED ANY WARRANTY REPAIR AND WERE NOT INTERESTED IN SEEING THE FAULTY PART. I HAVE KEPT THE FAULTY PART PENDING FURTHER INVESTIGATION. I AM UPSET THAT TOYOTA MUST FIX A DANGEROUS SITUATION BUT MERCEDES GETS AWAY WITH IT,AS I KNOW A FRIEND WITH A 2000 S430 THAT HAD THE EXACT SAME FAULT.

NHTSA complaint #10439354 — an unverified report by a vehicle owner.

Tucson, AZ Crash

ENGINE AND ENGINE COOLING

ACCELERATOR PEDAL WENT FULL THROTTLE AT STOP LIGHT,TESTED AND HAD A FAULTY ELECTRONIC ACCELERATOR PEDAL DEALER AND MERCEDES BENZ REFUSED ANY WARRANTY REPAIR AND WERE NOT INTERESTED IN SEEING THE FAULTY PART. I HAVE KEPT THE FAULTY PART PENDING FURTHER INVESTIGATION. I AM UPSET THAT TOYOTA MUST FIX A DANGEROUS SITUATION BUT MERCEDES GETS AWAY WITH IT,AS I KNOW A FRIEND WITH A 2000 S430 THAT HAD THE EXACT SAME FAULT.

NHTSA complaint #10439354 — an unverified report by a vehicle owner.

at 90,254 miles Gonzales, CA Crash

AIR BAGS:FRONTAL

I WAS IN AN AUTO ACCIDENT AND WAS STRUCK 3 DIFFERENT TIMES IN 3 DIFFERENT AREAS OF MY VEHICLE. THE EMERGENCY CREW AS WELL AS HIGHWAY PATROL WERE WONDERING WHY MY AIRBAGS NEVER DEPLOYED. I NEVER BEING IN AN ACCIDENT IN A VEHICLE WITH AIRBAGS DID NOT KNOW WHAT TO EXPECT. UPON RECUPERATING I CONTACTED MY MERCEDES DEALERSHIP SERVICE DEPARTMENT AND WAS TOLD THAT SIMILAR PROBLEMS WITH THE SRS SWITCH HAD OCCURRED BUT MERCEDES DID NOT ISSUE A RECALL THEY INFORMED DEALERSHIPS TO CHANGE OUT THE SWITCH ON AN AS NEEDED BASIS. I CONTACTED MERCEDES USA AND INFORMED THEM OF THE SITUATION THEY ASKED FOR THE POLICE REPORT, THE LOCATION OF THE VEHICLE, AND PHOTOGRAPHS. ALL OF WHICH I SENT. 4 WEEKS AFTER THE ACCIDENT THEY CALLED ME AGAIN TO ASK WHERE THE CAR WAS, AGAIN I TOLD THEM THE LOCATION AND I ALSO INFORMED THEM THAT THE TOTAL LOSS DEPARTMENT AT AAA INSURANCE WAS PICKING UP THE VEHICLE THAT DAY TO STOP ACCRUING STORAGE CHARGES. 1 1/2 WEEK LATER (POST THE PHONECALL) I RECEIVED A LETTER FROM MERCEDES WITH AN AIRBAG AND SAFETY BROCHURE EXPLAINING THE WAY MY CAR WAS HIT IS WHY THEY DID NOT DEPLOY. I HAVE SPOKEN WITH VARIOUS AUTO ADJUSTERS, BODYSHOPS THEY ALL AGREE THAT THE AIRBAGS SHOULD HAVE DEPLOYED. I ALSO CALLED VARIOUS MERCEDES DEALERSHIPS IN CALIFORNIA AND THEY ALL KNEW OF THE REPAIR AS NEEDED. WHY NO FORMAL RECALL? WHAT ABOUT ALL THE BAD SWITCHES THAT THEY DON'T KNOW ABOUT? I WAS FORTUNATE I LIVED I WAS INJURED BUT I LIVED. SHALL WE WAIT AND SEE IF THE NEXT PERSON WILL? I FEEL THAT MERCEDES SHOULD BE FORCED TO ISSUE A FORMAL RECALL, AND TAKE RESPONSIBILITY FOR ALL SWITCHES. NO ONE DESERVES A DEAR JOHN LETTER WITH A BROCHURE AFTER THEY HAVE MADE A DECISION TO PURCHASE A QUALITY VEHICLE, AND THAT VEHICLES SAFETY SYSTEM FAILS. MY INJURIES WOULD HAVE BEEN NON-EXISTENT HAD MY AIRBAGS DEPLOYED. NOT TO MENTION THE 7 WEEKS OF WORK I HAVE MISSED. AND WE WONDER WHY MERCEDES HAS A CLEAN RECALL RECORD, IF ALL DEALERS WERE ALLOWED TO DO THIS COULD YOU IMAGINE THE MESS.

NHTSA complaint #10296860 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 99,000 miles Naperville, IL

STRUCTURE:BODY:DOOR

The contact owns a 2001 Mercedes-Benz C320. The contact stated that there was rust on the bottom of the driver’s side and passenger’s side door panels. The contact stated that the water ran down, enter the door, and then failed to properly drain. The contact stated there were no drain plugs or holes for the water to drain from the door. The vehicle was taken to the local dealer, who took photos, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 99,000.

NHTSA complaint #11552668 — an unverified report by a vehicle owner.

Silver Spring, MD

VISIBILITY

The contact owns a 2001 Mercedes-Benz C320. The contact received notification of NHTSA Campaign Number: 19V918000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11468619 — an unverified report by a vehicle owner.

at 230,000 miles Mesa, AZ

VISIBILITY:SUN/MOON ROOF ASSEMBLY

TL* THE CONTACT OWNS A 2001 MERCEDES-BENZ C320. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY). THE CONTACT CALLED AN UNKNOWN MERCEDES-BENZ DEALER, LOCATED IN MESA, AZ, AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE SUNROOF FAILED CLOSE, CAUSING WATER TO LEAK INTO THE VEHICLE DURING A CAR WASH. THE CONTACT STATED HAT THE ROOF LINING WAS DAMAGED FROM THE WATER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 230,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11326538 — an unverified report by a vehicle owner.

Memphis, TN

STRUCTURE

2001 MERCEDES BENZ C320. CONSUMER WRITES IN REGARDS TO DEFECTIVE HEADLINER. *LD

NHTSA complaint #11090591 — an unverified report by a vehicle owner.

Sacramento, CA

SEATS

MY BATTERY KEEPS DRAINING. WHEN I LOOK AT THE DISPLAY SCREEN IT ONLY STATES THAT THE FRONT RIGHT LIGHT IS OUT. WHEN I HAD TWO MECHANICS LOOK AT IT AND THEY STATED THAT MY BATTERY IS BEING DRAINED DUE TO MY SEAT FUNCTION NOT WORKING PROPERLY. AFTER NOT USING MY BATTERY FOR HOURS IT DIES. I KEEP HAVING TO JUMP IT. MY BATTERY HAS BEEN REPLACED LESS THAN A MONTH AGO SO I KNOW THE BATTERY IS NOT AN ISSUE. MY DISPLAY SCREEN GIVES ME A FEW DIFFERENT MALFUNCTIONS AND THAN ONE MOMENT IT DISPLAYS NO MALFUNCTIONS. AFTER CHARGING MY CAR AND THAN LEAVING IT A STRANGE CHURPING SOUND GOES OFF IN MY CAR CAUSING MY BATTERY TO DIE AGAIN. THERE ARE TIMES WHEN MY CAR HAS DIED IN AT NIGHT IN STRANGE AREAS AND I HAVE TO ALONE AND UNSAFELY JUMP MY CAR AND SIT UNTIL MY JUMPER PROVIDES MY BATTERY WITH ENOUGH JUICE TO START MY CAR. WHEN I AM DRIVING MY FUNCTIONS STOP WORKING BECAUSE MY BATTERY ISN'T STRONG ENOUGH TO POWER THE EVERYTHING. THIS HAS HAPPENED ON A NUMBER OF OCCASIONS.

NHTSA complaint #10885314 — an unverified report by a vehicle owner.

Sacramento, CA

EXTERIOR LIGHTING

MY BATTERY KEEPS DRAINING. WHEN I LOOK AT THE DISPLAY SCREEN IT ONLY STATES THAT THE FRONT RIGHT LIGHT IS OUT. WHEN I HAD TWO MECHANICS LOOK AT IT AND THEY STATED THAT MY BATTERY IS BEING DRAINED DUE TO MY SEAT FUNCTION NOT WORKING PROPERLY. AFTER NOT USING MY BATTERY FOR HOURS IT DIES. I KEEP HAVING TO JUMP IT. MY BATTERY HAS BEEN REPLACED LESS THAN A MONTH AGO SO I KNOW THE BATTERY IS NOT AN ISSUE. MY DISPLAY SCREEN GIVES ME A FEW DIFFERENT MALFUNCTIONS AND THAN ONE MOMENT IT DISPLAYS NO MALFUNCTIONS. AFTER CHARGING MY CAR AND THAN LEAVING IT A STRANGE CHURPING SOUND GOES OFF IN MY CAR CAUSING MY BATTERY TO DIE AGAIN. THERE ARE TIMES WHEN MY CAR HAS DIED IN AT NIGHT IN STRANGE AREAS AND I HAVE TO ALONE AND UNSAFELY JUMP MY CAR AND SIT UNTIL MY JUMPER PROVIDES MY BATTERY WITH ENOUGH JUICE TO START MY CAR. WHEN I AM DRIVING MY FUNCTIONS STOP WORKING BECAUSE MY BATTERY ISN'T STRONG ENOUGH TO POWER THE EVERYTHING. THIS HAS HAPPENED ON A NUMBER OF OCCASIONS.

NHTSA complaint #10885314 — an unverified report by a vehicle owner.

Sacramento, CA

ELECTRICAL SYSTEM

MY BATTERY KEEPS DRAINING. WHEN I LOOK AT THE DISPLAY SCREEN IT ONLY STATES THAT THE FRONT RIGHT LIGHT IS OUT. WHEN I HAD TWO MECHANICS LOOK AT IT AND THEY STATED THAT MY BATTERY IS BEING DRAINED DUE TO MY SEAT FUNCTION NOT WORKING PROPERLY. AFTER NOT USING MY BATTERY FOR HOURS IT DIES. I KEEP HAVING TO JUMP IT. MY BATTERY HAS BEEN REPLACED LESS THAN A MONTH AGO SO I KNOW THE BATTERY IS NOT AN ISSUE. MY DISPLAY SCREEN GIVES ME A FEW DIFFERENT MALFUNCTIONS AND THAN ONE MOMENT IT DISPLAYS NO MALFUNCTIONS. AFTER CHARGING MY CAR AND THAN LEAVING IT A STRANGE CHURPING SOUND GOES OFF IN MY CAR CAUSING MY BATTERY TO DIE AGAIN. THERE ARE TIMES WHEN MY CAR HAS DIED IN AT NIGHT IN STRANGE AREAS AND I HAVE TO ALONE AND UNSAFELY JUMP MY CAR AND SIT UNTIL MY JUMPER PROVIDES MY BATTERY WITH ENOUGH JUICE TO START MY CAR. WHEN I AM DRIVING MY FUNCTIONS STOP WORKING BECAUSE MY BATTERY ISN'T STRONG ENOUGH TO POWER THE EVERYTHING. THIS HAS HAPPENED ON A NUMBER OF OCCASIONS.

NHTSA complaint #10885314 — an unverified report by a vehicle owner.

at 85,000 miles Boca Raton, FL

UNKNOWN OR OTHER

I HAD A FEW ELECTRICAL PROBLEMS BUT HAVE NOW BEEN RESOLVED THROUGH MANY REPAIR SHOP VISITS. I HAVE 109,000 MILES ON THE CAR. NOW. THE ISSUE THAT KEPT OCCURRING IS THE PASSENGER DOOR HANDLE THAT KEEPS COMING OFF. I ALREADY REPLACED IT ONCE AND THE PART ITSELF IS $350. I CAN BUY THE WHOLE DOOR FOR $300 AT THE SCRAP YARD. NOT SURE WHAT TO DO. I FEEL LIKE ITS THE GLUE AND MAYBE THE HOT HUMID WEATHER IS AFFECTING IT? I DID HAVE TO REPLACE A NEW BATTERY AND THOUGHT SOMETHING WAS WRONG WITH THE CAR BECAUSE IT DRAINED SO QUICKLY. I THINK THE BATTERY WAS JUST BAD AND ITS BEEN FINE EVER SINCE.

NHTSA complaint #10863638 — an unverified report by a vehicle owner.

at 85,000 miles Boca Raton, FL

EXTERIOR LIGHTING

I HAD A FEW ELECTRICAL PROBLEMS BUT HAVE NOW BEEN RESOLVED THROUGH MANY REPAIR SHOP VISITS. I HAVE 109,000 MILES ON THE CAR. NOW. THE ISSUE THAT KEPT OCCURRING IS THE PASSENGER DOOR HANDLE THAT KEEPS COMING OFF. I ALREADY REPLACED IT ONCE AND THE PART ITSELF IS $350. I CAN BUY THE WHOLE DOOR FOR $300 AT THE SCRAP YARD. NOT SURE WHAT TO DO. I FEEL LIKE ITS THE GLUE AND MAYBE THE HOT HUMID WEATHER IS AFFECTING IT? I DID HAVE TO REPLACE A NEW BATTERY AND THOUGHT SOMETHING WAS WRONG WITH THE CAR BECAUSE IT DRAINED SO QUICKLY. I THINK THE BATTERY WAS JUST BAD AND ITS BEEN FINE EVER SINCE.

NHTSA complaint #10863638 — an unverified report by a vehicle owner.

at 109,042 miles SAN Jose, CA

STEERING

I JUST BOUGHT THE CAR AND TWO DAYS LATER THE SMART KEY WON'T TURN, CAN'T UNLOCK THE STEERING WHEEL AND THE SHIFFTER THE GOOD THINK THE CAR WAS PARKED ON MY DRIVE WAY CALL TOW TRUCK TAKE TO THE SHOP AND THEY SAY I NEED A NEW KEY AND IGNITION CONTROL MODULE BUT ONLY DEALER CAN DO THAT, $1,400.00 DOLLARS JOB

NHTSA complaint #10861059 — an unverified report by a vehicle owner.

at 109,042 miles SAN Jose, CA

ELECTRICAL SYSTEM

I JUST BOUGHT THE CAR AND TWO DAYS LATER THE SMART KEY WON'T TURN, CAN'T UNLOCK THE STEERING WHEEL AND THE SHIFFTER THE GOOD THINK THE CAR WAS PARKED ON MY DRIVE WAY CALL TOW TRUCK TAKE TO THE SHOP AND THEY SAY I NEED A NEW KEY AND IGNITION CONTROL MODULE BUT ONLY DEALER CAN DO THAT, $1,400.00 DOLLARS JOB

NHTSA complaint #10861059 — an unverified report by a vehicle owner.

at 108,000 miles Sacramento, CA

VEHICLE SPEED CONTROL

I BOUGHT A 2001 MERCEDES BENZ C320 VEHICLE USED ON 9/19. AFTER TAKING IT HOME, I NOTICED WHILE DRIVING THE VEHICLE ACCELERATES ON ITS OWN WITHOUT MY FOOT ON THE PETAL. I DOUBLE CHECKED TO MAKE SURE THE CRUISE CONTROL FUNCTION WAS OFF AND THE VEHICLE CONTINUED TO ACCELERATE ON ITS OWN AT A HIGH SPEED, UP TO 55MPH.WHEN I DRIVE, I AM CONSTANTLY HITTING THE BRAKES TO KEEP FROM COLLIDING WITH OTHER VEHICLES. WHEN I PUT THE CAR IN PARK, THE RPMS REACH 30,000 AND THE ENGINE SOUNDS LIKE IT'S ACCELERATING. THIS IS A SAFETY ISSUE. THERE ARE MANY ERROR CODES ON THIS CAR, SO HOW WAS THE CAR DEALERSHIP ABLE TO SELL THIS CAR LEGALLY? I NEED TO RETURN THIS VEHICLE ASAP. PLEASE HELP.

NHTSA complaint #10775486 — an unverified report by a vehicle owner.

at 130,000 miles ELK Grove, CA

SEATS

TL* THE CONTACT OWNS A 2001 MERCEDES BENZ C320. THE CONTACT STATED THAT THE BATTERY MALFUNCTIONED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE DRIVER AND PASSENGER SEAT CONTROL MODULES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

NHTSA complaint #10670959 — an unverified report by a vehicle owner.

at 57,000 miles Saint Charles, IL

ELECTRICAL SYSTEM

AT 55 MPH THE FRONT LEFT BRAKE ENGAGES WITHOUT APPLYING THE BRAKE PEDAL AND AFTER A FEW SECONDS RELEASES, THE BAS AND ESC FAULTS ARE THEN VISIBLE ON THE DASH. THE BRAKE LIGHT SWITCH WAS REPLACED BY MERCEDES TWO TIMES, BUT THIS CONDITION SHOWS UP AFTER A FEW DAYS OF DRIVING , CODES SHOW THAT THE YAW RATE SENSOR OR CONNECTION IS AT FAULT. EVEN WHEN THE CAR IS IN PARK WITH THE ENGINE RUNNING ON A FLAT LEVEL SURFACE THE FAULT WARNING DASH LIGHTS ESC AND BAS WILL COME ON WITH NO MOVEMENT IN THE CAR. THIS IS A VERY DANGEROUS SITUATION FOR A COLLISION FROM A VEHICLE FOLLOWING ME AND RUNNING INTO ME . MANY OTHERS POSTED THE SAME PROBLEM. WHY IS THERE NO RECALL ? I HAVE 8 GRANDCHILDREN THAT YOU SHOULD CARE ABOUT.

NHTSA complaint #10618834 — an unverified report by a vehicle owner.

at 57,000 miles Saint Charles, IL

SERVICE BRAKES

AT 55 MPH THE FRONT LEFT BRAKE ENGAGES WITHOUT APPLYING THE BRAKE PEDAL AND AFTER A FEW SECONDS RELEASES, THE BAS AND ESC FAULTS ARE THEN VISIBLE ON THE DASH. THE BRAKE LIGHT SWITCH WAS REPLACED BY MERCEDES TWO TIMES, BUT THIS CONDITION SHOWS UP AFTER A FEW DAYS OF DRIVING , CODES SHOW THAT THE YAW RATE SENSOR OR CONNECTION IS AT FAULT. EVEN WHEN THE CAR IS IN PARK WITH THE ENGINE RUNNING ON A FLAT LEVEL SURFACE THE FAULT WARNING DASH LIGHTS ESC AND BAS WILL COME ON WITH NO MOVEMENT IN THE CAR. THIS IS A VERY DANGEROUS SITUATION FOR A COLLISION FROM A VEHICLE FOLLOWING ME AND RUNNING INTO ME . MANY OTHERS POSTED THE SAME PROBLEM. WHY IS THERE NO RECALL ? I HAVE 8 GRANDCHILDREN THAT YOU SHOULD CARE ABOUT.

NHTSA complaint #10618834 — an unverified report by a vehicle owner.

at 57,000 miles Saint Charles, IL

ELECTRONIC STABILITY CONTROL (ESC)

AT 55 MPH THE FRONT LEFT BRAKE ENGAGES WITHOUT APPLYING THE BRAKE PEDAL AND AFTER A FEW SECONDS RELEASES, THE BAS AND ESC FAULTS ARE THEN VISIBLE ON THE DASH. THE BRAKE LIGHT SWITCH WAS REPLACED BY MERCEDES TWO TIMES, BUT THIS CONDITION SHOWS UP AFTER A FEW DAYS OF DRIVING , CODES SHOW THAT THE YAW RATE SENSOR OR CONNECTION IS AT FAULT. EVEN WHEN THE CAR IS IN PARK WITH THE ENGINE RUNNING ON A FLAT LEVEL SURFACE THE FAULT WARNING DASH LIGHTS ESC AND BAS WILL COME ON WITH NO MOVEMENT IN THE CAR. THIS IS A VERY DANGEROUS SITUATION FOR A COLLISION FROM A VEHICLE FOLLOWING ME AND RUNNING INTO ME . MANY OTHERS POSTED THE SAME PROBLEM. WHY IS THERE NO RECALL ? I HAVE 8 GRANDCHILDREN THAT YOU SHOULD CARE ABOUT.

NHTSA complaint #10618834 — an unverified report by a vehicle owner.

at 90,000 miles Flower Mound, TX

EXTERIOR LIGHTING

THE "MULTI FUNCTION DISPLAY" (MFD) SCREEN IN THE DASH FADES WITH INTERIOR HEAT (IN SUMMER) AND EVENTUALLY FAILS OVER TIME. THE MFD DISPLAYS ALL CRITICAL VEHICLE OPERATION INFORMATION (SUCH AS COOLANT TEMPERATURE WARNINGS, ELECTRONIC STABILITY CONTROL ACTIVATION, ETC.), AND ALL NOTIFICATION OF VEHICLE FAULT CODES THAT OCCUR. WITHOUT THE INFORMATION VISIBLE, THE OWNER CAN'T KNOW IF THERE IS A SAFETY PROBLEM. THERE ARE NO MECHANICAL GAUGES SERVING AS BACK-UP. FURTHER, THE VEHICLE ODOMETER IS ONLY VISIBLE IN THE MFD. WITHOUT AN OPERATING MFD, THE OWNER CANNOT VIEW, OR CERTIFY THE CORRECT ODOMETER MILEAGE, REQUIRED BY FEDERAL LAW WHEN SELLING THE VEHICLE TO A DEALER OR SUBSEQUENT OWNER. THIS IS A WELL-KNOWN FAULT ACROSS SEVERAL MERCEDES MODELS. DEALERS OFFER TO REPLACE THE MFD, AT CONSIDERABLE OWNER EXPENSE. HOWEVER, BECAUSE OF THE ODOMETER ISSUE, I BELIEVE THAT MERCEDES SHOULD FIX THE DISPLAY AT ZERO COST TO THE CONSUMER.

NHTSA complaint #10617540 — an unverified report by a vehicle owner.

at 90,000 miles Flower Mound, TX

ELECTRICAL SYSTEM

THE "MULTI FUNCTION DISPLAY" (MFD) SCREEN IN THE DASH FADES WITH INTERIOR HEAT (IN SUMMER) AND EVENTUALLY FAILS OVER TIME. THE MFD DISPLAYS ALL CRITICAL VEHICLE OPERATION INFORMATION (SUCH AS COOLANT TEMPERATURE WARNINGS, ELECTRONIC STABILITY CONTROL ACTIVATION, ETC.), AND ALL NOTIFICATION OF VEHICLE FAULT CODES THAT OCCUR. WITHOUT THE INFORMATION VISIBLE, THE OWNER CAN'T KNOW IF THERE IS A SAFETY PROBLEM. THERE ARE NO MECHANICAL GAUGES SERVING AS BACK-UP. FURTHER, THE VEHICLE ODOMETER IS ONLY VISIBLE IN THE MFD. WITHOUT AN OPERATING MFD, THE OWNER CANNOT VIEW, OR CERTIFY THE CORRECT ODOMETER MILEAGE, REQUIRED BY FEDERAL LAW WHEN SELLING THE VEHICLE TO A DEALER OR SUBSEQUENT OWNER. THIS IS A WELL-KNOWN FAULT ACROSS SEVERAL MERCEDES MODELS. DEALERS OFFER TO REPLACE THE MFD, AT CONSIDERABLE OWNER EXPENSE. HOWEVER, BECAUSE OF THE ODOMETER ISSUE, I BELIEVE THAT MERCEDES SHOULD FIX THE DISPLAY AT ZERO COST TO THE CONSUMER.

NHTSA complaint #10617540 — an unverified report by a vehicle owner.

at 90,000 miles Flower Mound, TX

ENGINE

THE "MULTI FUNCTION DISPLAY" (MFD) SCREEN IN THE DASH FADES WITH INTERIOR HEAT (IN SUMMER) AND EVENTUALLY FAILS OVER TIME. THE MFD DISPLAYS ALL CRITICAL VEHICLE OPERATION INFORMATION (SUCH AS COOLANT TEMPERATURE WARNINGS, ELECTRONIC STABILITY CONTROL ACTIVATION, ETC.), AND ALL NOTIFICATION OF VEHICLE FAULT CODES THAT OCCUR. WITHOUT THE INFORMATION VISIBLE, THE OWNER CAN'T KNOW IF THERE IS A SAFETY PROBLEM. THERE ARE NO MECHANICAL GAUGES SERVING AS BACK-UP. FURTHER, THE VEHICLE ODOMETER IS ONLY VISIBLE IN THE MFD. WITHOUT AN OPERATING MFD, THE OWNER CANNOT VIEW, OR CERTIFY THE CORRECT ODOMETER MILEAGE, REQUIRED BY FEDERAL LAW WHEN SELLING THE VEHICLE TO A DEALER OR SUBSEQUENT OWNER. THIS IS A WELL-KNOWN FAULT ACROSS SEVERAL MERCEDES MODELS. DEALERS OFFER TO REPLACE THE MFD, AT CONSIDERABLE OWNER EXPENSE. HOWEVER, BECAUSE OF THE ODOMETER ISSUE, I BELIEVE THAT MERCEDES SHOULD FIX THE DISPLAY AT ZERO COST TO THE CONSUMER.

NHTSA complaint #10617540 — an unverified report by a vehicle owner.

at 75,000 miles Ypsilanti, MI

SEATS

MY 2001 MERCEDES-BENZ C320'S BATTERY WAS CONSTANTLY GOING BAD AND HAVING TO BE JUMPED AFTER NOT STARTING IT OR DRIVING IT FOR APPROX. 24 HOURS. FINALLY, AFTER A CERTIFIED MERCEDES MECHANIC INVESTIGATED THE PROBLEM, HE INFORMED ME THAT THE PROBLEM ORIGINATED FROM THE DRIVER'S SEAT MODULE, WHICH WAS DRAINING MY BATTERY. HE INFORMED ME THAT IF I UNPLUGGED IT FOR THE TIME BEING, MY BATTERY WOULD NO LONGER DRAIN. SURE ENOUGH, AFTER UNPLUGGING THE SEAT MODULE, I NO LONGER HAD ISSUES WITH MY BATTERY DRAINING. THE SEAT MODULE CONTROLS SEAT ADJUSTMENTS AS WELL AS STEERING WHEEL ADJUSTMENTS, SO THIS IS VERY INCONVENIENT, AND UNSAFE, BECAUSE THERE ARE TIMES, WHEN I HAVE TO PLUG THE MODULE IN ADJUST MY SEAT OR STEERING WHEEL, AND IT DOES NOT WORK, AND I'M STUCK WITH THE SEATS OR STEERING WHEEL IN AN UNCOMFORTABLE POSITION. I HAVE ALSO HAD PROBLEMS WITH BRAKE (STOP) LIGHTS, TURN SIGNAL LIGHTS, ETC., IN WHICH THE VEHICLE INDICATOR STATES THAT PARTICULAR LIGHTS ARE MALFUNCTIONING, AND THEN AFTER AWHILE IT GOES AWAY, AND THEN DAYS LATER, THE LIGHTS ARE INOPERABLE AGAIN. I HAVE SPENT QUITE A BIT OF MONEY REPLACING BULBS. I ORIGINALLY PURCHASED THIS VEHICLE IN 2004 WHEN IT WAS STILL UNDER WARRANTY.

NHTSA complaint #10585499 — an unverified report by a vehicle owner.

at 75,000 miles Ypsilanti, MI

EXTERIOR LIGHTING

MY 2001 MERCEDES-BENZ C320'S BATTERY WAS CONSTANTLY GOING BAD AND HAVING TO BE JUMPED AFTER NOT STARTING IT OR DRIVING IT FOR APPROX. 24 HOURS. FINALLY, AFTER A CERTIFIED MERCEDES MECHANIC INVESTIGATED THE PROBLEM, HE INFORMED ME THAT THE PROBLEM ORIGINATED FROM THE DRIVER'S SEAT MODULE, WHICH WAS DRAINING MY BATTERY. HE INFORMED ME THAT IF I UNPLUGGED IT FOR THE TIME BEING, MY BATTERY WOULD NO LONGER DRAIN. SURE ENOUGH, AFTER UNPLUGGING THE SEAT MODULE, I NO LONGER HAD ISSUES WITH MY BATTERY DRAINING. THE SEAT MODULE CONTROLS SEAT ADJUSTMENTS AS WELL AS STEERING WHEEL ADJUSTMENTS, SO THIS IS VERY INCONVENIENT, AND UNSAFE, BECAUSE THERE ARE TIMES, WHEN I HAVE TO PLUG THE MODULE IN ADJUST MY SEAT OR STEERING WHEEL, AND IT DOES NOT WORK, AND I'M STUCK WITH THE SEATS OR STEERING WHEEL IN AN UNCOMFORTABLE POSITION. I HAVE ALSO HAD PROBLEMS WITH BRAKE (STOP) LIGHTS, TURN SIGNAL LIGHTS, ETC., IN WHICH THE VEHICLE INDICATOR STATES THAT PARTICULAR LIGHTS ARE MALFUNCTIONING, AND THEN AFTER AWHILE IT GOES AWAY, AND THEN DAYS LATER, THE LIGHTS ARE INOPERABLE AGAIN. I HAVE SPENT QUITE A BIT OF MONEY REPLACING BULBS. I ORIGINALLY PURCHASED THIS VEHICLE IN 2004 WHEN IT WAS STILL UNDER WARRANTY.

NHTSA complaint #10585499 — an unverified report by a vehicle owner.

at 75,000 miles Ypsilanti, MI

ELECTRICAL SYSTEM

MY 2001 MERCEDES-BENZ C320'S BATTERY WAS CONSTANTLY GOING BAD AND HAVING TO BE JUMPED AFTER NOT STARTING IT OR DRIVING IT FOR APPROX. 24 HOURS. FINALLY, AFTER A CERTIFIED MERCEDES MECHANIC INVESTIGATED THE PROBLEM, HE INFORMED ME THAT THE PROBLEM ORIGINATED FROM THE DRIVER'S SEAT MODULE, WHICH WAS DRAINING MY BATTERY. HE INFORMED ME THAT IF I UNPLUGGED IT FOR THE TIME BEING, MY BATTERY WOULD NO LONGER DRAIN. SURE ENOUGH, AFTER UNPLUGGING THE SEAT MODULE, I NO LONGER HAD ISSUES WITH MY BATTERY DRAINING. THE SEAT MODULE CONTROLS SEAT ADJUSTMENTS AS WELL AS STEERING WHEEL ADJUSTMENTS, SO THIS IS VERY INCONVENIENT, AND UNSAFE, BECAUSE THERE ARE TIMES, WHEN I HAVE TO PLUG THE MODULE IN ADJUST MY SEAT OR STEERING WHEEL, AND IT DOES NOT WORK, AND I'M STUCK WITH THE SEATS OR STEERING WHEEL IN AN UNCOMFORTABLE POSITION. I HAVE ALSO HAD PROBLEMS WITH BRAKE (STOP) LIGHTS, TURN SIGNAL LIGHTS, ETC., IN WHICH THE VEHICLE INDICATOR STATES THAT PARTICULAR LIGHTS ARE MALFUNCTIONING, AND THEN AFTER AWHILE IT GOES AWAY, AND THEN DAYS LATER, THE LIGHTS ARE INOPERABLE AGAIN. I HAVE SPENT QUITE A BIT OF MONEY REPLACING BULBS. I ORIGINALLY PURCHASED THIS VEHICLE IN 2004 WHEN IT WAS STILL UNDER WARRANTY.

NHTSA complaint #10585499 — an unverified report by a vehicle owner.

at 185,277 miles Bryan, TX

STEERING

TL* THE CONTACT OWNS A 2001 MERCEDES BENZ C320. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE BRAKES FAILED TO RESPOND WITHOUT WARNING. ALSO, THE CONTACT STATED THAT THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 185,277.

NHTSA complaint #10577314 — an unverified report by a vehicle owner.

at 185,277 miles Bryan, TX

SERVICE BRAKES

TL* THE CONTACT OWNS A 2001 MERCEDES BENZ C320. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE BRAKES FAILED TO RESPOND WITHOUT WARNING. ALSO, THE CONTACT STATED THAT THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 185,277.

NHTSA complaint #10577314 — an unverified report by a vehicle owner.

at 128,000 miles Pittsburg, CA Fire

SEATS

REALLY DAD EXPERIENCE PROBLEMS WITH DRIVERS AND PASSENGER SIDE SEAT CONTROL MODULES DRAINING BATTERY WHEN KEY OFF MY CAR STARTED ON FIRE UNDER THE HOOD .!! TWO TIMES.

NHTSA complaint #10560656 — an unverified report by a vehicle owner.