39 of the 412 complaints filed about the Mercedes Benz E Class are about the fuel system — 9% of everything owners reported. The worst model year for it is 2003.
39
Complaints
9%
Share of all complaints
0
Crashes
2
Fires
FUEL SYSTEM, GASOLINE
MY WHOLE GARAGE SMELLS LIKE GASOLINE WHENEVER WE FILL UP THE GAS TANK. THE SMELL WILL REMAIN UNTIL WE DRIVE THE CAR FOR A FEW DAYS, CONSUMING PERHAPS 1/4 OF THE TANK. THIS HAS BEEN ON-GOING ONLY FOR THE LAST YEAR.
NHTSA complaint #10585406 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
2006 MERCEDES E350 PURCHASED IN NOVEMBER 2007. CURRENT MILEAGE LESS THAN 90K. IN MARCH 2012 I ENTERED MY GARAGE AND SMELLED A HEAVY SCENT OF GASOLINE. VEHICLE TAKEN TO MERCEDES BENZ OF BUCKHEAD. ADVISED THAT THERE WAS A PROBLEM WITH FUEL LEAKING UNDER BACK PASSENGER SEAT. VEHICLE HAS NEVER BEEN INVOLVED IN AN ACCIDENT. REPAIR COST $965.63.
NHTSA complaint #10567757 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE
WHENEVER MY CAR FILLED UP (NOT OVER FILL) WITH GASOLINE, THE STRONG GASOLINE SMELL WILL LAST A FEW DAYS. THE CAR WAS INVESTIGATED BY MERCEDES DEALER, THEY FOUND FUEL PUDDLED AT SENDER UNDERNEATH THE REAR SEAT ON LEFT SIDE. THEY STATED THAT THE CAR IS NOT SAFE FOR USE AT THIS TIME DUE TO FIRE HAZARD. HOWEVER, THEY WON'T FIX IT AS MANUFACTURE DEFECT AND WOULD CHARGE ME FOR $1,300.00 AND I DIDN'T REPAIR IT SINCE IT IS TOO EXPENSIVE. I ALSO THE FUEL SENDING UNIT IS NOT THE PART THAT NEED REGULAR SERVICE AND SHOULD NOT BE WARE OUT. MERCEDES BENZ NEED TO ISSUE A RECALL ON THIS PROBLEM.
NHTSA complaint #10559479 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
I STARTED SMELLING GAS IN THE CAR CABIN. THERE WAS GAS ON MY DRIVEWAY AS WELL. THE GAS SIGN STARTED TO FLASH ON MY DASH AND THE CHECK ENGINE LIGHT CAME ON. WENT TO THE DEALERSHIP AND THEY SAID THERE WAS A MAJOR LEAK IN THE PURGE SYSTEM. THEY QUOTED ME $3066.88. THEY SHOULD TAKE RESPONSIBILITY AND NOT PASS IT ON TO ME.
NHTSA complaint #10556255 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE
EACH TIME AFTER FILL UP THE GASOLINE (NO OVER FILL), I HAVE TO SMELL THE FUEL SMELL FOR ONE OR TWO DAYS. I HAD THIS PROBLEM SINCE 2009, BUT THE ODOR IS GETTING EXTREMELY STRONG. I WENT TO A LOCAL MERCEDES DEAL FOR INSPECTION,THEY CHARGED ME $175 AND INSISTED THAT IT IS NOT RECALL ITEM. THE INSPECTION SHOWS: 73412 FUEL SENDER LEAKING FUEL, VEHICLE NOT SAFE FOR USE AT THIS TIME DUE TO FIRE HAZARD, INSPECTED VEHICLE FOUND GASOLINE LEAKING FROM REAR OF VEHICLE, REMOVED REAR SEAT AND INSPECTION COVER FOR FUEL SENDER, FOUND FUEL PUDDLED AT SENDER. I THINK THE LEAKING IS CAUSED BY DEFECTED PARTS WHICH SUPPOSE TO LAST LIFE TIME LONG. MERCEDES SHOULD RECALL THIS ITEM.
NHTSA complaint #10553931 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE
THE CAR EXUDES A VERY STRONG SMELL OF GASOLINE. THE GASOLINE ODOR IS SO STRONG THAT I CAN NO LONGER PARK THE CAR IN THE GARAGE OF OUR HOUSE AS THE FUMES ARE SO OVERPOWERING THEY SEEP INTO THE HOME LIVING AREAS AND CANNOT BE TOLERATED (BREATHING). OVERALL, THE GAS FUMES ARE STRONG ENOUGH THAT I DO FEAR THAT SOMETHING EXTERNAL (COOKING, WATER HEATER PILOT LIGHT) COULD POSSIBLY CAUSE SPONTANEOUS FUME IGNITION/FIRE.
NHTSA complaint #10552828 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
STRONG ODOR OF GASOLINE EVIDENT AFTER FILL UP. THIS COINCIDED WITH ACCURACY ISSUES OF THE FUEL GAUGE, WHERE VEHICLE NOW RUNS OUT OF GAS WHEN GAUGE INDICATES 1/4 TANK. THE STRONG SMELL OF GAS HAPPENS NOW REPEATEDLY WITH EVERY FILL UP, WHICH SEEMS TO INDICATE SOME FORM OF LEAKAGE AT OR NEAR THE TOP OF THE TANK.
NHTSA complaint #10550379 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
THE CAR HAS A STRONG ODOR OF GASOLINE BOTH INSIDE AND OUTSIDE OF THEIR VEHICLE, PARTICULARLY AFTER REFUELING. IT APPEARS THAT THE GASKET ON THE FUEL TANK LEAKS.
NHTSA complaint #10547467 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
I PURCHASED THE MERCEDES IN APRIL 2013 OF THIS YEAR AND LESS THAN 30 DAYS OF PURCHASING THE CAR I HAD MAJOR REPAIRS DONE TO THE CAR. I SLIGHTLY SMELLED FUEL VAPORS WHEN I PURCHASED THE CAR HOWEVER I THOUGHT THAT IT WAS JUST A POSSIBLE AFTER EFFECT OF ME REFUELING THE CAR. OVER THE COURSE OF TWO MONTHS THE FUMES BECAME WORSE AND WORSE AND I STAY WITH A MIGRAINE EVERYDAY. TODAY WAS UNBEARABLE AS IT IS HOT OUTSIDE AND IT IS BECOMING HARD TO CONCENTRATE AND IT FEELS LIKE MY HEAD IS ABOUT TO BURST. I AM GOING TO TAKE IT INTO THE DEALER AS THIS IS THE WORST EXPERIENCE IN MY LIFE! THE PEOPLE I PURCHASED THE CAR FROM REFUSED TO PAY FOR ANYTHING AND I WANTED TO RETURN THE CALL ALTOGETHER! I PLAN ON GOING TO THE DEALER, AND TO THE DOCTOR.
NHTSA complaint #10535366 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE
THERE'S STRONG GASOLINE ODOR FROM MY VEHICLE WHENEVER I REFUEL, PARTICULAR AFTER IT'S GARAGED. THE SMELL SEEMS TO GO AWAY ONCE I USED UP 1/3 OR 1/2 TANK. RECENTLY THE SMELL SEEMS TO BE STRONGER. I CAN SMELL IT EVEN WHEN IT'S NOT GARAGED.
NHTSA complaint #10535271 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
MY E 320 HAS GAS SMELL IN MY GARAGE AFTER REFUELING SINCE JUNE/2012. THE SMELL IS GETTING EVEN STRONGER FOR LAST A FEW MONTHS.
NHTSA complaint #10524788 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
I'M WRITING TO LODGE A COMPLAINT CONCERNING A DANGEROUS FUEL LEAK INTO THE CABIN OF MY PARENTS' 2006 MERCEDES BENZ E 350 (VIN [XXX]), WHICH HAS RESULTED IN GAS SOAKING THE REAR INSULATION PAD, SOUND PAD, & REAR SEAT CUSHION, ALL OF WHICH ARE "SOAKED" IN GAS (PER THE REPAIR RECOMMENDATION FROM MB OF SAN DIEGO). I SHOULD ADD THAT THE CAR ONLY HAS ABOUT 55K MILES. MY MOM IS 76 AND MY DAD IS 82. THEY DON'T DRIVE MUCH-- JUST LOCAL ERRANDS. THE ONLY REASON MY MOM CAUGHT THIS ONE WAS THE STRONG GAS SMELL IN THE CABIN. I AM WRITING TO YOU DIRECTLY FOR THE FOLLOWING REASONS: 1.THIS RELATES TO YOUR ON-GOING INVESTIGATION #PE12-001. 2.THE FUEL LEAK PRESENTS A DANGEROUS RISK OF FIRE AND RISK OF GAS FUME INHALATION TO THE DRIVER AND PASSENGERS. 3.THE FUEL FROM THE LEAK DOES IN FACT SOAK INTO REAR INSULATION PAD, SOUND PAD, & REAR SEAT CUSHION, DESPITE THE INCORRECT DENIAL OF THAT FACT BY MB-USA TO THE NHTSA. (SEE LETTER FROM MB-USA TO YOU.) 4.THE SERVICE ADVISOR AT MB OF SAN DIEGO TOLD ME LAST WEEK THAT HE HAS PERSONALLY SEEN A LOT OF THESE FUEL LEAKS INTO THE CABIN WITH MBS. I HAVE ASKED THE DEALER PERFORMING THE REPAIR TO SAVE THE DEFECTIVE THE PART(S) AND THE SOAKED INSULATION PAD, SOUND PAD, & REAR SEAT CUSHION. IT IS AVAILABLE FOR YOUR INSPECTION.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR.. UPDATED 02-07-13 *BF *TR UPDATED 2/12/2013 *JS 02/15/2013
NHTSA complaint #10496363 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
DURING THE PAST 2-3 YEARS, MY WIFE AND I BEGAN TO NOTICE A GASOLINE VAPORS IN OUR CLOSED GARAGE IMMEDIATELY AFTER OUR 2005 E320 HAD BEEN REFUELED. WE ALSO NOTICED THAT AFTER A FEW DAYS DRIVING, THE GASOLINE VAPORS, DIMINISHED. MORE RECENTLY, IT ALSO SEEMED THAT THE GASOLINE ODOR HAS BEEN STRONGER AFTER REFUELING. IN ADDITION, MY WIFE, WHILE DRIVING THIS CAR, HAS RECENTLY BEGUN TO SMELL GASOLINE VAPORS FROM INSIDE THE CAR, AND WHILE DRIVING. DURING A RECENT VISIT TO MY DEALER FOR SERVICING, I ASKED THEM TO LOOK INTO THE ISSUE. THEY REMOVED THE REAR SEAT, FILLED THE FUEL TANK, AND THEN DISCOVERED GASOLINE LEAKING AND PUDDLING AROUND THE FUEL SENDING UNIT. TO CORRECT THE PROBLEM, THE DEALER TOLD ME TO EITHER 1) REPLACE THE ORIGINAL FUEL TANK WITH A SLIGHTLY REDESIGNED TANK, OR 2) WHEN REFUELING, FILL THE GAS TANK TO A LEVEL LESS THAN COMPLETELY FULL. THEY ADMITTED THAT THE EXISTING DESIGN PROBABLY CONTRIBUTED TO THE LEAKING. THE DEALER STATED ALSO THAT A REPLACEMENT FUEL TANK WOULD COST US AROUND $2,600 AND THE COST WOULD NOT BE COVERED UNDER ANY VEHICLE WARRANTY, INCLUDING THE EMISSIONS WARRANTY. THIS CAR WAS PURCHASED NEW IN DEC 2004 AND NOW HAS 75000 MI. IN ANOTHER 2 WEEKS, IT WILL BE 8 YEARS OLD. MY GREATEST CONCERN IS THAT THE GAS TANK DESIGN AND SUBSEQUENT GASOLINE LEAKAGE COULD CONTRIBUTE TO A VEHICLE FIRE AND SERIOUS BODILY INJURY IF THE VEHICLE WERE INVOLVED IN A COLLISION. THIS IS NOT TO MINIMIZE THE IMPACT OF HAVING TO BREATH GASOLINE VAPORS THAT ARE INSIDE THE VEHICLE AND WHILE DRIVING IT. WE BELIEVE THERE IS A SERIOUS DESIGN DEFECT, AND THAT IT SHOULD BE REMEDIED BY MERCEDES-BENZ AND AT THEIR COST AS SOON AS POSSIBLE. FURTHER, FOR US TO NOT ?FILL-UP? THE FUEL TANK AT ANY TIME, DOES NOT CORRECT THE FLAWED DESIGN, THUS IS NOT REALLY AN OWNERSHIP OPTION.
NHTSA complaint #10489061 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
HAD TO REPLACE THE FUEL PUMP NOW I HAVE TO REPLACE THE FUEL TANK. CAN NOT FILL MY FUEL TANK IF SO THE FUEL SMELL FILLS MY HOME BECAUSE I PARK IN THE GARAGE. TOOK IT TO MY MECHANIC AND WAS TOLD TO WATCH FOR FLAMES IT COULD CAUSE SERIOUS PROBLEMS. PLEASE HELP WITH THIS ISSUE.
NHTSA complaint #10487629 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
WE FIRST NOTICED A STRONG FUEL SMELL WHEN THE VEHICLE WAS FILLED UP, BUT SHORTLY AFTER WE WILL THE VEHICLE FUEL STARTED TO DRIP ONTO THE PAVEMENT NEAR THE DRIVERS SIDE REAR WHEEL AREA.
NHTSA complaint #10484554 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
FUEL TANK WAS LEAKING UNDER THE BACK SEAT WHEN FILL UP TANK.
NHTSA complaint #10478287 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
EACH TIME I FILL UP THE GAS TANK TO CAPACITY, THE FUEL TANK EMITS VAPORS. IT SEEMED SOMEWHAT TOLERABLE IN THE PAST, THOUGH THIS PAST WEEK, IT WAS ENOUGH TO GO THROUGH WALLS AND UP 2 STORIES. IT'S PAST TOLERABLE AND JUST DOWNRIGHT UNACCEPTABLE NOW. I KNOW I'M NOT THE ONLY OWNER TO HAVE THIS PROBLEM. FRANKLY I'M AMAZED A COMPANY WITH THE "PEDIGREE" OF MERCEDES BENZ HAS ALLOWED THIS TO GO UNSOLVED ACROSS THE MARKET.
NHTSA complaint #10476883 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
I FILLED MY GAS TANK AND THE NEXT DAY I SMELLED GAS BOTH NEAR MY DRIVERS SIDE WHEEL WELL AND INSIDE THE CAR IN THE REAR SEAT AREA. I FILLED THE CAR AS I ALWAYS DID UNTIL CLICK AND I AM SURE NONE SPILLED, AS I AM VERY FUSSY ABOUT MY CAR. I CANNOT PUT THE CAR IN THE GARAGE AS IT FILLS THE GARAGE WITH FUMES. THIS HAS HAPPENED TWICE NOW UPON FUELING UP. IT NEVER HAPPENED BEFORE. I HAVE SEEN WHERE OTHERS I KNOW HAVE THE SAME TYPE OF PROBLEM WITH THE SAME MODEL MERCEDES.
NHTSA complaint #10475532 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 MERCEDES E CLASS. THE CONTACT STATED THAT A FUEL ODOR WAS PRESENT INSIDE OF THE VEHICLE AND THE FUEL TANK WAS LEAKING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE DEALER WAS NOTIFIED AND STATED THAT THEY WERE UNAWARE OF THIS TYPE OF FAILURE. THE DEALER ALSO STATED THAT THERE WERE NO RECALLS ADDRESSING THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND REPEATED THE DEALER'S SENTIMENTS. THE FAILURE AND CURRENT MILEAGES WERE 103,000.
NHTSA complaint #10468261 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
I CAME OUT TO MY GARAGE ONE MORNING TO FIND A MY CAR WREAKING OF FUEL. I DECIDED TO DRIVE THE CAR AROUND FOR A FEW TO SEE IF IT THE PUNGENT ODOR WOULD GO DISSIPATE ALTOGETHER. DURING THIS TIME, I TOOK IT TO MY MECHANIC TO LET HIM DO A QUICK ONCE-OVER BEFORE HE LEFT FOR THE DAY. HE STATED THAT THERE WAS FUEL LEAKING ONTO MY EXHAUST. BEING THAT HE DIDN'T HAVE THE TOOLS AND WHATNOT TO REPLACE THE SENDING UNIT, I HAD IT TOWED TO MERCEDES BENZ. I WAS NOT GOING TO LET MY GIRLFRIEND DRIVE THE CAR TO THE DEALERSHIP. NO WAY, NO HOW. SKYLAND AUTOMOTIVE(MY LOCAL MECEDES BENZ DEALERSHIP) FOUND A PUDDLE OF FUEL UNDER MY BACK SEAT. THEY REPLACED THE FUEL SENDING UNIT PARTIALLY UNDER MY THIRD PARTY WARRANTY. I, HOWEVER, HAD TO PAY ROUGHLY $500 OUT OF POCKET. I HAVE HEARD OF THIS ISSUE HAPPENING ON MANY W211 E CLASS CARS, IT HAS HAPPENED TO SOME MORE THAN ONCE. I'M AT 7X,XXX MILES NOW AND DEFINITELY DON'T WANT TO HAVE TO GO THROUGH THIS AGAIN. FUEL LEAKING ONTO THE GROUND IS BAD ENOUGH, BUT LEAKING ONTO MY EXHAUST ISN'T TO BE TOLERATED. IT'S DOWNRIGHT DANGEROUS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10467522 — an unverified report by a vehicle owner.