13 of the
81 complaints about the 2000 Mercedes Benz E320 are about the
airbag system — 16% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
151,500 miles.
TL* THE CONTACT OWNS A 2000 MERCEDES-BENZ E320 WAGON. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 20 MPH, THE SIDE AIR BAGS ON THE DRIVER'S SIDE AND THE FRONT AND REAR PASSENGER SIDE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THERE WERE NO INJURIES. THE MANUFACTURER WAS CONTACTED AND THE EXECUTIVE REFERRAL MANAGER STATED THAT THEY WOULD CALL THE CONTACT BACK. THE DEALER WAS NOT CONTACTED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A GARAGE. THE FAILURE MILEAGE WAS 140,000.
NHTSA complaint #11162309 — an unverified report by a vehicle owner.
at 234,000 milesStockton, CA1 injured
AIR BAGS
MY HUSBAND I WAS TRAVELING SOUTHBOUND I-99 AT A SPEED OF 65 WE BOTH HAD OUR SEATBELT ON AND AT 11.20AM MERCEDES SIDE AIRBAG DEPLOYED WITHOUT ANY CONTACT WITH ANOTHER VEHICLE OR ACCIDENT.. AIRBAG DEPLOYING CAUSING INJURY TO MYSELF HITTING MY FACE AND RIGHT SIDE OF MY BODY INCIDENTS HAPPENED AT (XXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11157044 — an unverified report by a vehicle owner.
at 280,000 milesStockton, CA1 injured
AIR BAGS
MY HUSBAND DRIVING ON 99 FREEWAY GOING SOUTH BOUND AT 11:20AM SIDE PASSAGER AIRBAG DEPLOYED WITHOUT ANY IMPACT WITH ANY CAR I WAS IN PASSAGER SIT AIRBAG INJURED ME BLOWING UP IN MY FACE MY FACE IS BRUISE, INJURED MY HEAD AND RIGHT SIDE OF MY BODU
NHTSA complaint #11155822 — an unverified report by a vehicle owner.
at 163,000 milesLoves Park, INFire
AIR BAGS
TL* THE CONTACT OWNS A 2000 MERCEDES BENZ E320. WHILE DRIVING 40 MPH, THE CONTACT HEARD A NOISE UNDERNEATH THE VEHICLE. UPON INSPECTION, THE CONTACT NOTICED THAT THE DRIVESHAFT OF THE VEHICLE FRACTURED. IN ADDITION, THE CONTACT NOTICED SMOKE COMING FROM THE SIDE CURTAIN AIR BAG, BUT THE AIR BAG FAILED TO DEPLOY. THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 163,000.
NHTSA complaint #10782299 — an unverified report by a vehicle owner.
at 205,000 milesMorgan Hill, CA
AIR BAGS
WHILE DRIVING 55MPH ON A STRAIGHT AND LEVEL ROAD, THE PASSENGER SIDE CURTAIN AND RIGHT REAR PASSENGER DOOR AIRBAGS DEPLOYED SUDDENLY AND WITHOUT WARNING. THE WEATHER CONDITIONS WERE CLEAR AND DRY. THE ROAD WAS ASPHALT AND ALSO DRY. THERE WERE NO OTHER VEHICLES NEARBY AND NOTHING IN THE ROAD WAS RUN OVER. THERE WAS NO CONTACT WITH ANY OBJECTS WHATSOEVER. THERE WERE NO CAUTION OR WARNING LIGHTS PRIOR TO THE EVENT. THE RED "SRS" LIGHT CAME ON SHORTLY AFTER THE AIR BAGS DEPLOYED.
NHTSA complaint #10778568 — an unverified report by a vehicle owner.
at 212,125 milesSaint George, SC
AIR BAGS
WHILE DRIVING ALONG FORT DIX ROAD, IN PEMBERTON, NJ, THE DRIVER SIDE AIRBAGS DEPLOYED, WITH NO EXPLAIN SIGN. UPON THE DEPLOYMENT OF THE AIRBAGS THE VEHICLE LOST POWER AND WAS UNABLE TO ACCELERATE TO DRIVE TO SIDE OF ROAD WAS ABLE TO ROLL. UPON THE VEHICLE STOPPING, THE AIRBAGS SMACKED ME ON MY LEFT SIDE LEAVING ME IN TOTAL PAIN ON MY LEFT SIDE UPPER ARM. UPON GETTING OUT OF THE VEHICLE, I NOTICED THAT THE AIRBAGS HAD ONLY DEPLOYED ON THE DRIVER'S SIDE, BOTH FRONT AND BACK DOORS AIRBAGS ALONG WITH THE AIRBAG IN DRIVERS SIDE UPPER AREA WHICH COVERED THE WINDOWS. MY FOUR YEAR OLD DAUGHTER WAS IN THE CAR, ON THE PASSENGER SIDE BUT NO DAMAGE OR DEPLOYMENT OF AIRBAGS. UPON TRYING TO START THE VEHICLE AND MOVING IT COMPLETELY OFF THE RIDE, THE VEHICLE WOULD NOT MOVE, EVEN WHEN VEHICLE WAS PUT IN DRIVE OR REVERSE.
NHTSA complaint #10669960 — an unverified report by a vehicle owner.
NEW Market, MD
AIR BAGS
2000 MERCEDES BENZ E-320. CONSUMER WRITES IN REGARDS TO MECHANICAL MALFUNCTION CAUSED THE DEPLOYMENT OF AIR BAGS. *SMD THE CONSUMER STATED THE DRIVE SHAFT DROPPED FROM THE VEHICLE AND THE VEHICLE LOST POWER. WHEN THE STATE TROOPER ARRIVED ON THE SCENE, HE NOTICED THE VEHICLE HAD LOST ALL OF ITS TRANSMISSION FLUID. THE CONSUMER WAS INFORMED IT WAS LIKELY THE DRIVE SHAFT HIT A TRANSMISSION LINE AND CAUSED IT TO RUPTURE. THE INSURANCE COMPANY DECLARED THE VEHICLE A TOTAL LOSS, AS IT WAS NOT WORTH THE EXPENSE OF FIXING. THE CONSUMER DID NOT BELIEVE, THE AIR BAGS SHOULD HAVE DEPLOYED BECAUSE OF A MECHANICAL MALFUNCTION. *JB UPDATED 10/28/14
NHTSA complaint #10609375 — an unverified report by a vehicle owner.
at 176,000 milesSAN Antonio, TXCrash2 injured
AIR BAGS
TL* THE CONTACT OWNS A 2000 MERCEDES BENZ E320. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, HE CRASHED AGAINST ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED MINOR INJURIES TO THE RIGHT KNEE AND THE PASSENGER SUSTAINED SEVERE INTERNAL INJURIES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGE WAS 176,000.
NHTSA complaint #10552703 — an unverified report by a vehicle owner.
at 101,000 milesHoltville, CA
AIR BAGS:SIDE/WINDOW
1) NO INDICATION PRIOR TO EVENT 2) ALL 3 PASSENGER SIDE AIRBAGS DEPLOYED SIMULTANEOUSLY AT 70 MPH WITH NO PROVOCATION. NO EXTERIOR DAMAGE TO VEHICLE. NO DISRUPTION IN THE ROAD SURFACE. NO PERSONAL INJURIES RESULTED. CAR HAS BEEN UNUSABLE WHILE WAITING FOR RESPONSE FROM MANUFACTURER. 3) VEHICLE WAS TOWED TO A DEALER AND INSPECTED BY: INSURER, DEALER, REGIONAL OFFICE OF MANUFACTURER. NO CAUSE HAS BEEN DETERMINED. NO ACTION HAS OCCURRED FOR REPAIR OR REPLACEMENT. MANUFACTURER HAS BEEN UNFORTHCOMING IN DISCLOSURE OF INFORMATION ON PROGRESS OF CUSTOMER ASSISTANCE CARE (CAC) FILE.
NHTSA complaint #10207769 — an unverified report by a vehicle owner.
at 78,000 milesConcorde, NC
AIR BAGS:FRONTAL
TL*- THE CONTACT STATED THAT WHILE DRIVING HIS 2000 MERCEDES E320 (78000 FAILURE MILEAGE), HE NOTICED A CRACK ON THE DASHBOARD AROUND THE AIR BAG, ON THE PASSENGER SEAT. THE VEHICLE WAS KEPT IN A HEATED GARAGE AT ABOUT 60 DEGREES. THE VEHICLE WILL BE TAKEN TO THE DEALER THIS WEEK FOR A PROGNOSIS.
NHTSA complaint #10181864 — an unverified report by a vehicle owner.
at 67,000 milesWhite OAK, PA
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
DT*: THE CONTACT STATED WHILE DRIVING 55 MPH ON THE HIGHWAY, THE VEHICLE STALLED WITHOUT WARNING. IT WAS MANEUVERED OFF THE ROAD AND RESTARTED. THE VEHICLE STALLED AGAIN AT 55 MPH. IT WAS LATER TOWED TO THE DEALER WHO DETERMINED THE AIR BAG SENSOR FAILED CAUSING THE ENGINE TO STALL. THE DEALER REPLACED THE AIR BAG SENSOR. UPDATED 10/31/2006 -
NHTSA complaint #10170720 — an unverified report by a vehicle owner.
at 60,000 milesIssaquah, WA1 injured
AIR BAGS:FRONTAL
DT*: THE CONTACT STATED, WHEN THE IGNITION WAS TURNED TO START THE VEHICLE, THE RIGHT FRONT AND SIDE AIRBAGS DEPLOYED. THE AIR BAGS ALSO DEPLOYED IN THE REAR SEATS, WHERE CHILDREN WERE LOCATED. WHEN THE VEHICLE WAS TOWED TO THE SERVICE DEALER, IT WAS DETERMINED THAT THE BATTERY UNDER THE REAR PASSENGER SEAT HAD EXPLODED, CAUSING THE AIR BAG DEPLOYMENT. ONE INJURY WAS REPORTED.
NHTSA complaint #10163980 — an unverified report by a vehicle owner.
at 60,000 milesIssaquah, WA1 injured
AIR BAGS:SIDE/WINDOW
DT*: THE CONTACT STATED, WHEN THE IGNITION WAS TURNED TO START THE VEHICLE, THE RIGHT FRONT AND SIDE AIRBAGS DEPLOYED. THE AIR BAGS ALSO DEPLOYED IN THE REAR SEATS, WHERE CHILDREN WERE LOCATED. WHEN THE VEHICLE WAS TOWED TO THE SERVICE DEALER, IT WAS DETERMINED THAT THE BATTERY UNDER THE REAR PASSENGER SEAT HAD EXPLODED, CAUSING THE AIR BAG DEPLOYMENT. ONE INJURY WAS REPORTED.
NHTSA complaint #10163980 — an unverified report by a vehicle owner.