FaultScore

FaultScore report

2001 Mercedes Benz E320 problems

Owners have filed 54 complaints about the 2001 Mercedes Benz E320 with NHTSA between 2001 and 2022. The largest single group is the electrical system. Across this model's run it ranks 7 of 16 worst.

C

FaultScore 47/100

Higher is worse. Measured against the other years of the Mercedes Benz E320.

How this is worked out

The numbers

54

Complaints

8

Crashes reported

6

Fires reported

6

Injuries reported

95,000 mi

Median mileage at failure

Half of reported failures happened before this

9%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 28 vs 50 Severity 100 vs 50 Early failure 16 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 28
Against the median year of the Mercedes Benz E320. 50 means typical for this model; 100 means roughly double.
Severity — 100
37% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 16
9% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2001 compares with every other Mercedes Benz E320

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2001 Mercedes Benz E320

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

0 crashes, 3 fires · median 110,000 mi

Airbags 7 13.0%

5 crashes, 0 fires · median 93,500 mi

Transmission & Drivetrain 6 11.1%

1 crashes, 0 fires · median 48,700 mi

Lights 5 9.3%

0 crashes, 1 fires · median 131,000 mi

Suspension 4 7.4%

Median failure at 116,692 miles

Engine & Cooling 4 7.4%

0 crashes, 1 fires · median 75,012 mi

Acceleration & Cruise Control 3 5.6%

Median failure at 60,500 miles

Steering 3 5.6%

1 crashes, 0 fires · median 102,884 mi

Windows, Mirrors & Wipers 2 3.7%

Median failure at 199,239 miles

Fuel & Propulsion 2 3.7%

0 crashes, 1 fires · median 86,000 mi

Other & Unspecified 1 1.9%
Stability & Traction Control 1 1.9%

Median failure at 153,769 miles

Seat Belts 1 1.9%

1 crashes, 0 fires · median 5,000 mi

Body & Structure 1 1.9%

Median failure at 136,000 miles

Brakes 1 1.9%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 1 3.1%
1,000 – 9,999 miles 1 3.1%
10,000 – 24,999 miles 1 3.1%
25,000 – 49,999 miles 4 12.5%
50,000 – 74,999 miles 6 18.8%
75,000 – 99,999 miles 4 12.5%
100,000 – 149,999 miles 5 15.6%
150,000+ miles 10 31.3%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jun 2001 peak 3 Apr 2022

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Terrell, TX Fire

EXTERIOR LIGHTING

Unknown, the car filled with smoke from within the dashboard on driver side.

NHTSA complaint #11459312 — an unverified report by a vehicle owner.

Terrell, TX Fire

ELECTRICAL SYSTEM

Unknown, the car filled with smoke from within the dashboard on driver side.

NHTSA complaint #11459312 — an unverified report by a vehicle owner.

at 150,000 miles Auburn, IN Fire

ELECTRICAL SYSTEM

ENGINE CAUGHT ON FIRE WHILE VEHICLE WAS IDLING IN PARK IN THE DRIVEWAY. COMPLETELY DESTROYED THE VEHICLE IN 10-15 MINUTES. FIRE STARTED UNDER THE HOOD. I BELIEVE THAT THERE WAS AN ELECTRICAL PROBLEM THAT INDUCED THE FIRE BUT UNABLE TO BE SURE. PHOTOS ARE AVAILABLE IF NEEDED. THE CAR WAS IN GOOD MAINTENANCE, NO ENGINE WORK HAD BEEN DONE RECENTLY. LAST REPAIR WAS A TRANSMISSION FLUID REPLACEMENT AFTER REPAIRING A TRANSMISSION FLUID LEAK IN EARLY DECEMBER 2018

NHTSA complaint #11174621 — an unverified report by a vehicle owner.

at 150,000 miles Auburn, IN Fire

ENGINE

ENGINE CAUGHT ON FIRE WHILE VEHICLE WAS IDLING IN PARK IN THE DRIVEWAY. COMPLETELY DESTROYED THE VEHICLE IN 10-15 MINUTES. FIRE STARTED UNDER THE HOOD. I BELIEVE THAT THERE WAS AN ELECTRICAL PROBLEM THAT INDUCED THE FIRE BUT UNABLE TO BE SURE. PHOTOS ARE AVAILABLE IF NEEDED. THE CAR WAS IN GOOD MAINTENANCE, NO ENGINE WORK HAD BEEN DONE RECENTLY. LAST REPAIR WAS A TRANSMISSION FLUID REPLACEMENT AFTER REPAIRING A TRANSMISSION FLUID LEAK IN EARLY DECEMBER 2018

NHTSA complaint #11174621 — an unverified report by a vehicle owner.

at 135,000 miles EGG Harbor TWP, NJ Crash 1 injured

AIR BAGS

TL* THE CONTACT OWNS A 2001 MERCEDES-BENZ E320. THE CONTACT WAS DRIVING 30 MPH AND CRASHED INTO THE REAR OF A PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY UPON IMPACT. THE CONTACT SUSTAINED FACIAL, CHIN, KNEE, SHOULDER, NECK, AND BACK INJURIES. THE VEHICLE WAS DESTROYED AND WAS NOT DIAGNOSED FOR THE AIR BAG FAILURE. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 135,000.

NHTSA complaint #10509475 — an unverified report by a vehicle owner.

Tulsa, OK Crash 1 injured

AIR BAGS

VEHICLE WAS INVOLVED IN A NEAR HEAD ON COLLISION. VEHICLE WAS TRAVELING AT APPROX. 40 MPH WITH SECONDARY VEHICLE TRAVELING APPROX. 50 MPH. SECONDARY VEHICLE IMPACTED THE MERCEDES NEARLY HEAD ON. NONE OF THE AIR BAGS DEPLOYED IN THE MERCEDES. THE MERCEDES WILL PROBABLY BE A TOTAL LOSS DUE TO DAMAGE TO FRONT END OF VEHICLE.

NHTSA complaint #10495974 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Terrell, TX Fire

EXTERIOR LIGHTING

Unknown, the car filled with smoke from within the dashboard on driver side.

NHTSA complaint #11459312 — an unverified report by a vehicle owner.

Terrell, TX Fire

ELECTRICAL SYSTEM

Unknown, the car filled with smoke from within the dashboard on driver side.

NHTSA complaint #11459312 — an unverified report by a vehicle owner.

at 231,000 miles Everett, WA

AIR BAGS

TL* THE CONTACT OWNS A 2001 MERCEDES-BENZ E320. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE PASSENGER'S SIDE AIR BAG AND SIDE CURTAIN AIR BAGS INADVERTENTLY DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT PULLED OFF TO THE SHOULDER TO INSPECT THE VEHICLE AND SAW THAT THERE WAS NO DAMAGE TO THE VEHICLE. A POLICE REPORT WAS NOT FILED. THE CONTACT HAD NOT SUFFERED INJURIES. THE CONTACT DROVE THE VEHICLE HOME AFTER THE FAILURE. MERCEDES-BENZ OF BELLEVUE (11850 BEL-RED RD, BELLEVUE, WA 98005) WAS CONTACTED AND THE CONTACT WAS INFORMED THAT AN INVESTIGATOR WOULD CONTACT HIM TO DISCUSS THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 231,000.

NHTSA complaint #11389752 — an unverified report by a vehicle owner.

at 360,000 miles Margate, FL

VISIBILITY:SUN/MOON ROOF ASSEMBLY

TL* THE CONTACT OWNS A 2001 MERCEDES-BENZ E320. THE CONTACT STATED THAT THE SUN ROOF SEAL DISINTEGRATED AND CAUSED WATER TO LEAK INTO THE VEHICLE. THE CONTACT STATED THAT HIS 2008 MODEL VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY) HOWEVER, THE 2001 VIN WAS NOT INCLUDED. THE CONTACT CONTACTED MERCEDES-BENZ OF FORT LAUDERDALE LOCATED AT 2411 S FEDERAL HWY, FORT LAUDERDALE, FL 33316; (954) 949-0623) AND IT WAS CONFIRMED THAT THE FAILURE WAS THE SAME HOWEVER, THE 2001 MODEL WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 360,000.*LN

NHTSA complaint #11377432 — an unverified report by a vehicle owner.

Wildomar, CA

AIR BAGS

SRS LIGHT APPEARS ON DASHBOARD. CAR WAS CHECKED IN A REPAIR SHOP. DIAGNOSTICS INDICATE A CODE WHICH HAD RECALL ISSUES. I CALLED A MERCEDES DEALER TO DISCUSS THE PROBLEM BUT WAS TOLD THERE WAS NO RECALLS ON THIS. WHAT IS TO BE DONE WHEN AN ACCIDENT HAPPENS? THIS IS A SAFETY ISSUE!!

NHTSA complaint #11183309 — an unverified report by a vehicle owner.

at 150,000 miles Auburn, IN Fire

ELECTRICAL SYSTEM

ENGINE CAUGHT ON FIRE WHILE VEHICLE WAS IDLING IN PARK IN THE DRIVEWAY. COMPLETELY DESTROYED THE VEHICLE IN 10-15 MINUTES. FIRE STARTED UNDER THE HOOD. I BELIEVE THAT THERE WAS AN ELECTRICAL PROBLEM THAT INDUCED THE FIRE BUT UNABLE TO BE SURE. PHOTOS ARE AVAILABLE IF NEEDED. THE CAR WAS IN GOOD MAINTENANCE, NO ENGINE WORK HAD BEEN DONE RECENTLY. LAST REPAIR WAS A TRANSMISSION FLUID REPLACEMENT AFTER REPAIRING A TRANSMISSION FLUID LEAK IN EARLY DECEMBER 2018

NHTSA complaint #11174621 — an unverified report by a vehicle owner.

at 150,000 miles Auburn, IN Fire

ENGINE

ENGINE CAUGHT ON FIRE WHILE VEHICLE WAS IDLING IN PARK IN THE DRIVEWAY. COMPLETELY DESTROYED THE VEHICLE IN 10-15 MINUTES. FIRE STARTED UNDER THE HOOD. I BELIEVE THAT THERE WAS AN ELECTRICAL PROBLEM THAT INDUCED THE FIRE BUT UNABLE TO BE SURE. PHOTOS ARE AVAILABLE IF NEEDED. THE CAR WAS IN GOOD MAINTENANCE, NO ENGINE WORK HAD BEEN DONE RECENTLY. LAST REPAIR WAS A TRANSMISSION FLUID REPLACEMENT AFTER REPAIRING A TRANSMISSION FLUID LEAK IN EARLY DECEMBER 2018

NHTSA complaint #11174621 — an unverified report by a vehicle owner.

at 153,769 miles Austintown, OH

STEERING

IGNITION AND KEY DEFECTS CAUSES CAR TO STOP RUNNING AND STALL. STEERING WHEEL LOCKS WHILE CAR IS IN MOTION.

NHTSA complaint #10915715 — an unverified report by a vehicle owner.

at 153,769 miles Austintown, OH

ELECTRICAL SYSTEM

IGNITION AND KEY DEFECTS CAUSES CAR TO STOP RUNNING AND STALL. STEERING WHEEL LOCKS WHILE CAR IS IN MOTION.

NHTSA complaint #10915715 — an unverified report by a vehicle owner.

at 153,769 miles Austintown, OH

ELECTRONIC STABILITY CONTROL (ESC)

IGNITION AND KEY DEFECTS CAUSES CAR TO STOP RUNNING AND STALL. STEERING WHEEL LOCKS WHILE CAR IS IN MOTION.

NHTSA complaint #10915715 — an unverified report by a vehicle owner.

Perry, FL

UNKNOWN OR OTHER

WHEN VEH. IS STOPPED AT A LIGHT OR JUST IN A PARKING LOT, IT STALLS OR WILL NOT START RIGHT AWAY. EVENTUALLY IT STARTS AND AWAY WE GO. NEVER A WARNING WHATSOEVER. ALL FLUIDS ARE FULL AND BATTERY IS GOOD. REC. FUEL(GAS) IS ALWAYS USED.

NHTSA complaint #10824424 — an unverified report by a vehicle owner.

Perry, FL

ENGINE

WHEN VEH. IS STOPPED AT A LIGHT OR JUST IN A PARKING LOT, IT STALLS OR WILL NOT START RIGHT AWAY. EVENTUALLY IT STARTS AND AWAY WE GO. NEVER A WARNING WHATSOEVER. ALL FLUIDS ARE FULL AND BATTERY IS GOOD. REC. FUEL(GAS) IS ALWAYS USED.

NHTSA complaint #10824424 — an unverified report by a vehicle owner.

at 200,000 miles Lithonia, GA

ELECTRICAL SYSTEM

DEFECTIVE INSULATION ON THE WIRING FOR THE EXTERIOR LIGHTING. IT APPEARS THIS PROBLEM IS CATALYZED BY HEAT. INSULATION CRUMBLES AND LEAVE BARE WIRE EXPOSED, CAUSING SHORTAGE AND FAILURE/MELTING OF LIGHT SOCKET. OBVIOUSLY, MERCEDES BENZ OF NORTH AMERICA REALIZED ISSUE BUT S NOT COMPELLED TO MAKE REPAIRS!

NHTSA complaint #10749075 — an unverified report by a vehicle owner.

at 110,000 miles Weston, CT

ELECTRICAL SYSTEM

WHEN THE BRAKES WERE APPLIED TO SLOW DOWN THE CAR WATER FROM A CUP IN THE CUPHOLDER DIRECTLY ABOVE THE CENTER CONSOLE WHERE THE GEAR SHIFTER IS LOCATED SPILLED AND SEEPED DOWN INTO AN ELECTRICAL CIRCUIT BOARD THAT WAS LOCATED BENEATH THE CUP HOLDER. THE CAR CAME TO AN ABRUPT STOP AND WAS INOPERABLE. THE CIRCUIT BOARD SHORT CIRCUITED. THIS WAS THE SECOND TIME THIS OCCURRED WHERE LIQUID WAS SPILLED AND SEEPED INTO THE CIRCUIT BOARD. I SUSPECT THAT THE LOCATION OF THE CIRCUIT WOULD BE THE SAME FOR SEVERAL MODEL YEARS AND IS A DESIGN FLAW IN THAT IT MAKES NO SENSE TO LOCATE A CIRCUIT BOARD IN A PLACE WHERE LIQUID IS LIKELY TO BE SPILLED AND CAN CAUSE A SHORT CIRCUIT THAT RENDERS THE VEHICLE INOPERABLE. THIS IS VERY DANGEROUS AS IT LEFT THE CAR INOPERABLE IN THE MIDDLE OF A 3 LANE HIGHWAY. THE DRIVER AND PASSENGERS WERE EXPOSED TO THE POSSIBILITY OF THE CAR BEING STRUCK BY ANOTHER VEHICLE ON THE HIGHWAY OR STRUCK BY A VEHICLE TRYING TO LEAVE THE VEHICLE AND SEEK SAFETY ON THE SIDE OF THE HIGHWAY.

NHTSA complaint #10583902 — an unverified report by a vehicle owner.

at 167,000 miles Benbrook, TX

EXTERIOR LIGHTING

THE PLASTIC COATING ON THE WIRING FOR THE HEADLIGHTS IS COMING OFF LEAVING EXPOSED COPPER WIRES THAT SHORT OUT CAUSING HEADLIGHTS, ETC. TO FAIL.

NHTSA complaint #10563714 — an unverified report by a vehicle owner.

at 167,000 miles Benbrook, TX

ELECTRICAL SYSTEM

THE PLASTIC COATING ON THE WIRING FOR THE HEADLIGHTS IS COMING OFF LEAVING EXPOSED COPPER WIRES THAT SHORT OUT CAUSING HEADLIGHTS, ETC. TO FAIL.

NHTSA complaint #10563714 — an unverified report by a vehicle owner.

Etowah, NC

STEERING

2001 MERCEDES BENZ E320. CONSUMER WRITES IN REGARDS TO LOSS OF POWER STEERING AND BRAKES. *SMD THE CONSUMER STATED WHEN HE DROVE OVER A SPEED BUMP, THE CHECK ENGINE LIGHT ILLUMINATED. HE PUT THE VEHICLE IN REVERSE, AND DISCOVERED THE BRAKES DID NOT WORK, HE TRIED TO TURN THE STEERING WHEEL AND IT WAS NOT WORKING EITHER. WITH GREAT EFFORT, HE WAS FINALLY ABLE TO MAKE A LEFT TURN. HE TURNED THE VEHICLE OFF, RE-STARTED IT, AND THE CHECK ENGINE LIGHT DID NOT COME BACK ON. THE BRAKES AND STEERING ALSO RESUMED TO NORMAL OPERATION.

NHTSA complaint #10557787 — an unverified report by a vehicle owner.

Etowah, NC

SERVICE BRAKES, HYDRAULIC

2001 MERCEDES BENZ E320. CONSUMER WRITES IN REGARDS TO LOSS OF POWER STEERING AND BRAKES. *SMD THE CONSUMER STATED WHEN HE DROVE OVER A SPEED BUMP, THE CHECK ENGINE LIGHT ILLUMINATED. HE PUT THE VEHICLE IN REVERSE, AND DISCOVERED THE BRAKES DID NOT WORK, HE TRIED TO TURN THE STEERING WHEEL AND IT WAS NOT WORKING EITHER. WITH GREAT EFFORT, HE WAS FINALLY ABLE TO MAKE A LEFT TURN. HE TURNED THE VEHICLE OFF, RE-STARTED IT, AND THE CHECK ENGINE LIGHT DID NOT COME BACK ON. THE BRAKES AND STEERING ALSO RESUMED TO NORMAL OPERATION.

NHTSA complaint #10557787 — an unverified report by a vehicle owner.

Etowah, NC

ENGINE

2001 MERCEDES BENZ E320. CONSUMER WRITES IN REGARDS TO LOSS OF POWER STEERING AND BRAKES. *SMD THE CONSUMER STATED WHEN HE DROVE OVER A SPEED BUMP, THE CHECK ENGINE LIGHT ILLUMINATED. HE PUT THE VEHICLE IN REVERSE, AND DISCOVERED THE BRAKES DID NOT WORK, HE TRIED TO TURN THE STEERING WHEEL AND IT WAS NOT WORKING EITHER. WITH GREAT EFFORT, HE WAS FINALLY ABLE TO MAKE A LEFT TURN. HE TURNED THE VEHICLE OFF, RE-STARTED IT, AND THE CHECK ENGINE LIGHT DID NOT COME BACK ON. THE BRAKES AND STEERING ALSO RESUMED TO NORMAL OPERATION.

NHTSA complaint #10557787 — an unverified report by a vehicle owner.

at 95,000 miles Daly City, CA

EXTERIOR LIGHTING

THE PASSENGER SIDE FRONT LOW BEAM HEADLAMP STOPPED WORKING. WE CHANGED THE LIGHT BULB, BUT THAT DID NOT CORRECT THE PROBLEM. WE NOTED THAT THE SOCKET FOR THE PASSENGER SIDE LOW BEAM APPEARED BURNT. WE TOOK IT TO A MECHANIC WHO REWIRED THE RIGHT FRONT LOW BEAM LIGHT SOCKET AND WIRE HARNESS. AFTER THIS INITIAL PROBLEM, THE DRIVER SIDE HIGH BEAM HEADLAMP STOPPED WORKING. WE REPLACED THE LAMP BULB. WE NOTED THAT THE DRIVER SIDE HIGH BEAM HEADLAMP SOCKET APPEARED BURNT. WE DID NOT REPLACE THE DRIVER SIDE HIGH BEAM HEADLAMP SOCKET. SO IT DOES NOT WORK. AFTER THE ABOVE TWO PROBLEMS, THE DRIVER SIDE REAR BRAKE, TAIL, AND PARKING LAMP STOPPED WORKING. WE CHANGED THE LAMP BULB, BUT THAT DID NOT CORRECT THE PROBLEM. THE DRIVER SIDE REAR BRAKE, TAIL, AND PARKING LAMP SOCKET DID NOT APPEAR BURNT. INSTEAD THE LAMP WAS LOSE AND COULD NOT BE TIGHTENED. WE USED BLACK ELECTRIC TAPE TO HOLD THE LAMP IN PLACE, WHICH HAS WORKED. HOWEVER, WE MUST PERIODICALLY RE-TAPE.

NHTSA complaint #10557183 — an unverified report by a vehicle owner.

at 95,000 miles Daly City, CA

ELECTRICAL SYSTEM

THE PASSENGER SIDE FRONT LOW BEAM HEADLAMP STOPPED WORKING. WE CHANGED THE LIGHT BULB, BUT THAT DID NOT CORRECT THE PROBLEM. WE NOTED THAT THE SOCKET FOR THE PASSENGER SIDE LOW BEAM APPEARED BURNT. WE TOOK IT TO A MECHANIC WHO REWIRED THE RIGHT FRONT LOW BEAM LIGHT SOCKET AND WIRE HARNESS. AFTER THIS INITIAL PROBLEM, THE DRIVER SIDE HIGH BEAM HEADLAMP STOPPED WORKING. WE REPLACED THE LAMP BULB. WE NOTED THAT THE DRIVER SIDE HIGH BEAM HEADLAMP SOCKET APPEARED BURNT. WE DID NOT REPLACE THE DRIVER SIDE HIGH BEAM HEADLAMP SOCKET. SO IT DOES NOT WORK. AFTER THE ABOVE TWO PROBLEMS, THE DRIVER SIDE REAR BRAKE, TAIL, AND PARKING LAMP STOPPED WORKING. WE CHANGED THE LAMP BULB, BUT THAT DID NOT CORRECT THE PROBLEM. THE DRIVER SIDE REAR BRAKE, TAIL, AND PARKING LAMP SOCKET DID NOT APPEAR BURNT. INSTEAD THE LAMP WAS LOSE AND COULD NOT BE TIGHTENED. WE USED BLACK ELECTRIC TAPE TO HOLD THE LAMP IN PLACE, WHICH HAS WORKED. HOWEVER, WE MUST PERIODICALLY RE-TAPE.

NHTSA complaint #10557183 — an unverified report by a vehicle owner.

at 135,000 miles EGG Harbor TWP, NJ Crash 1 injured

AIR BAGS

TL* THE CONTACT OWNS A 2001 MERCEDES-BENZ E320. THE CONTACT WAS DRIVING 30 MPH AND CRASHED INTO THE REAR OF A PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY UPON IMPACT. THE CONTACT SUSTAINED FACIAL, CHIN, KNEE, SHOULDER, NECK, AND BACK INJURIES. THE VEHICLE WAS DESTROYED AND WAS NOT DIAGNOSED FOR THE AIR BAG FAILURE. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 135,000.

NHTSA complaint #10509475 — an unverified report by a vehicle owner.

Tulsa, OK Crash 1 injured

AIR BAGS

VEHICLE WAS INVOLVED IN A NEAR HEAD ON COLLISION. VEHICLE WAS TRAVELING AT APPROX. 40 MPH WITH SECONDARY VEHICLE TRAVELING APPROX. 50 MPH. SECONDARY VEHICLE IMPACTED THE MERCEDES NEARLY HEAD ON. NONE OF THE AIR BAGS DEPLOYED IN THE MERCEDES. THE MERCEDES WILL PROBABLY BE A TOTAL LOSS DUE TO DAMAGE TO FRONT END OF VEHICLE.

NHTSA complaint #10495974 — an unverified report by a vehicle owner.

at 42,400 miles Rockford, IL Crash 1 injured

POWER TRAIN

I WAS PULLING INTO A PARKING STALL AT WORK AND ABOUT TO COME TO A STAND STILL AND ALL OF A SUDDEN THE CAR ACCELERATED JUMPED THE CURB AND CONTINUED TO ACCELERATE DESPITE APPLICATION OF THE BRAKES UNTIL IT CRASHED INTO A WALL. THE AIRBAG DEPLOYED AND THERE WAS LEAKAGE OF RADIATOR FLUID ON THE GROUND. I HAD TAKEN THE CAR TO THE LOCAL MERCEDES DEALER ON 2 OCCASIONS BECAUSE THE CHECK ENGINE LIGHT CAME ON . THE FIRST TIME THE PROBLEM WAS APPARENTLY FIXED BUT THE CHECK ENGINE LIGHT COME ON AGAIN WITHIN 24 HRS OF THE FIRST REPAIR SO I TOOK THE CAR BACK TO THE DEALER THE SAME DAY. THIS TIME THE CAR WAS KEPT FOR 5 DAYS BECAUSE THEY COULD NOT GET THE CHECK ENGINE LIGHT TO GO OFF . THE CAR WAS CHECKED FOR VACUUM LEAKS BUT NONE WAS FOUND. THE REPORT FROM THE DEALER READ THE MASS AIR FLOW SENSOR HAD A 113 PART NUMBER BUT SHOULD BE 112 PART NUMBER. REPLACED MASS AIR FLOW WITH 113 TEST AND THEN FOUND TO BE OKAY. ROAD TEST OKAY .NO CODES RETURNED. THE VEHICLE WAS RETURNED TO MY HOME ON 11/16/12. I DROVE IT ON TWO OCCASIONS BEFORE12/1/12 AND IT DROVE FINE WITH NO CHECK ENGINE LIGHT BACK ON AGAIN.

NHTSA complaint #10487599 — an unverified report by a vehicle owner.

at 42,400 miles Rockford, IL Crash 1 injured

AIR BAGS

I WAS PULLING INTO A PARKING STALL AT WORK AND ABOUT TO COME TO A STAND STILL AND ALL OF A SUDDEN THE CAR ACCELERATED JUMPED THE CURB AND CONTINUED TO ACCELERATE DESPITE APPLICATION OF THE BRAKES UNTIL IT CRASHED INTO A WALL. THE AIRBAG DEPLOYED AND THERE WAS LEAKAGE OF RADIATOR FLUID ON THE GROUND. I HAD TAKEN THE CAR TO THE LOCAL MERCEDES DEALER ON 2 OCCASIONS BECAUSE THE CHECK ENGINE LIGHT CAME ON . THE FIRST TIME THE PROBLEM WAS APPARENTLY FIXED BUT THE CHECK ENGINE LIGHT COME ON AGAIN WITHIN 24 HRS OF THE FIRST REPAIR SO I TOOK THE CAR BACK TO THE DEALER THE SAME DAY. THIS TIME THE CAR WAS KEPT FOR 5 DAYS BECAUSE THEY COULD NOT GET THE CHECK ENGINE LIGHT TO GO OFF . THE CAR WAS CHECKED FOR VACUUM LEAKS BUT NONE WAS FOUND. THE REPORT FROM THE DEALER READ THE MASS AIR FLOW SENSOR HAD A 113 PART NUMBER BUT SHOULD BE 112 PART NUMBER. REPLACED MASS AIR FLOW WITH 113 TEST AND THEN FOUND TO BE OKAY. ROAD TEST OKAY .NO CODES RETURNED. THE VEHICLE WAS RETURNED TO MY HOME ON 11/16/12. I DROVE IT ON TWO OCCASIONS BEFORE12/1/12 AND IT DROVE FINE WITH NO CHECK ENGINE LIGHT BACK ON AGAIN.

NHTSA complaint #10487599 — an unverified report by a vehicle owner.