FUEL/PROPULSION SYSTEM
Extreme Gas Odor after filling gas tank and during time of driving.
NHTSA complaint #11452891 — an unverified report by a vehicle owner.
119 of the 243 complaints about the 2004 Mercedes Benz E320 are about the fuel system — 49% of everything reported for this model year. Half of the failures with a mileage on record happened before 90,000 miles.
119
Complaints
0
Crashes
0
Fires
0
Injuries
Filed with NHTSA, in their own words.
FUEL/PROPULSION SYSTEM
Extreme Gas Odor after filling gas tank and during time of driving.
NHTSA complaint #11452891 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
DRIVER IS EXPERIENCING A HEAVY ODOR OF GASOLINE AFTER FILL UP. VEHICLE IS NOT OVERFILLED/TOPPED OFF. VEHICLE WAS SITTING INSIDE GARAGE WHEN OWNER NOTICED A HEAVY FUEL ODOR AND NOTIFIED FIRE DEPARTMENT TO INVESTIGATE. PER RECOMMENDATIONS OF FIRE DEPARTMENT, KEEP VEHICLE OUT OF GARAGE UNTIL ISSUE COULD BE INSPECTED BY A QUALIFIED MECHANIC. MECHANIC INSPECTED FUEL SYSTEM AND FOUND FUEL LEAK UNDER REAR SEATS NEAR FUEL PUMP/SENDING UNIT. MERCEDES BENZ REFUSES REPAIR ISSUE SAYING IT IS NOT A SAFETY ISSUE. GASOLINE FUMES/VAPORS ARE ESPECIALLY HEAVY INSIDE A SINGLE CAR GARAGE, AND IF A IGNITION SOURCE IS INTRODUCED IT COULD BECOME FATAL.
NHTSA complaint #11397478 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
I FILLED THE GAS TANK FULL AND ON PULLING IN THE GARAGE COULD SMELL A STRONG SMELL OF GASOLINE... WENT TO GET MY OIL CHANGE THE NEXT DAY AND THE GENTLEMAN MENTIONED HE COULD SMELL GAS COMING FROM MY CAR AT VALVOLINE OIL CHANGE.... VERY STRONG SMELL IN THE INTERIOR OF THE CAR AS WELL AS WHEN WALKING AROUND THE OUTSIDE OF THE CAR YOU COULD SMELL A STRONG SMELL OF GAS... THE GENTLEMAN FROM VALVOLINE LOOKED UNDER THE CAR AND SAID THERE'S SOME TYPE OF COVER THAT GOES UNDERNEATH THE GAS TANK ITSELF AND PUT HIS FINGER INTO IT AND COULD TOUCH GASOLINE ON HIS HAND... I JUST WENT ONTO THE INTERNET AND READ MANY MANY COMPLAINTS OF THE SAME THING WITH THIS TYPE OF CAR LAWSUITS HAVE BEEN FILED... IN THOSE COMPLAINTS THE PEOPLE THAT BROUGHT THEIR CAR TO DEALERSHIP SAID THAT IT WAS VERY EXPENSIVE TO REMEDY AND THAT THERE SHOULD HAVE BEEN A RECALL... AFTER DRIVING A LITTLE BIT AND REDUCING THE AMOUNT OF GASOLINE IN THE TANK THE SMELL HAS SUBSIDED SOMEWHAT... THOSE COMPLAINTS ALSO MENTION THAT IT CAN BE VERY DANGEROUS WITH THIS TYPE OF LEAK
NHTSA complaint #11388481 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
HEAVY FUEL ODOR EMANATING FROM VEHICLE. VEHICLE AND POSSIBLY STRUCTURES COULD CATCH FIRE IF FUEL IS LEAKING AND AN IGNITION SOURCE IS INTRODUCED. ONLY VIABLE REASON WHY FUEL ODOR IS PRESENT IS EITHER THE FUEL TANK IS LEAKING AT A LOCATION OR THE VENT HAS FAILED. VEHICLE FUEL ODOR IS ESPECIALLY STRONG IF VEHICLE WAS FILLED UP RECENTLY BUT IS PRESENT 24/7.
NHTSA complaint #11315421 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 MERCEDES-BENZ E320. THE CONTACT STATED THAT A FUEL ODOR WAS PERCEIVED INSIDE AND OUTSIDE THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE AMERICAN SERVICE CENTER DEALER (703-284-2500, LOCATED AT 624 S GLEBE RD, ARLINGTON, VA 22204) WHERE IT WAS DIAGNOSED THAT A CANISTER VALVE AND PURGE VALVE SHUT OFF AND CAUSED FUEL TO LEAK IN THE REAR OF THE VEHICLE. TECHNICIAN ADVISED THAT THE VALVES AND THE FUEL PUMP NEEDED TO BE REPLACED. THE CONTACT WAS TOLD THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA ACTION NUMBER: EA13003 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPROXIMATELY 140,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #11245208 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 MERCEDES-BENZ E320. WHEN THE FUEL TANK WAS FULL, A STRONG ODOR OF FUEL WAS PRESENT INSIDE THE VEHICLE AND IN THE GARAGE. MERCEDES-BENZ OF FAIRFIELD (165 COMMERCE DRIVE, FAIRFIELD, CT 06825) STATED THAT THE FUEL TANK SEAL MAY BE FAULTY. THE CONTACT PURCHASED A FUEL TANK SEAL AND HAD IT INSTALLED BY AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
NHTSA complaint #11234201 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
FOR SEVERAL MONTHS THERE HAS BEEN A STRONG ODOR OF GASOLINE AFTER FUELING THE VEHICLE. THE ODOR HAS BECOME STEADILY WORSE AND WE TOOK THE VEHICLE TO THE DEALERSHIP FOR ASSISTANCE. WE WERE TOLD THAT THE FUEL TANK WAS CRACKED AND HAD TO BE REPLACED. WHEN I INQUIRED HOW THIS COULD HAVE OCCURRED, I WAS TOLD IT COULD BE DUE TO IMPACT OR TRAUMA (WHICH IS IMPOSSIBLE AS THE VEHICLE WAS NOT INVOLVED IN ANY INCIDENT). WAS INFORMED THAT IT WOULD COST $2,300.00 TO REPAIR VEHICLE. CALLED MB-USA AND ASKED FOR ASSISTANCE. WAS INFORMED THAT THERE WAS NOT A RECALL ON THE FUEL TANK AND I WOULD HAVE TO PAY THE COST. AS THE VEHICLE WAS UNSAFE, I HAD THE WORK PERFORMED AND RECEIVED A 10% "GOODWILL" DISCOUNT. PICKED UP VEHICLE AND DROVE A SHORT DISTANCE AND CONTINUED TO SMELL FUEL. CALLED DEALERSHIP AND THEY CAME TO PICK-UP. ACKNOWLEDGED THAT THEY DID NOT TIGHTEN A CLAMP OR SOMETHING. WE PICKED IT UP AGAIN AND THE ODOR WAS PERSISTENT. IMMEDIATELY CALLED THE DEALERSHIP BACK AND WE SUBSEQUENTLY TRADED THE VEHICLE IN. BOTTOM LINE.... I DO NOT THINK THAT A FUEL TANK SHOULD FAIL ON A VEHICLE WITH LESS THAN 80,000 MILES. I HAVE THE OLD TANK AND BELIEVE THAT MB SHOULD REIMBURSEMENT FOR THE COST OF THE TANK.
NHTSA complaint #11192462 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
FUEL TANK LEAK, SMELL GAS
NHTSA complaint #11169924 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
WHILE PARKED, ENGINE WOULD DIE IMMEDIATELY AFTER I STARTED IT. MECHANIC DISCOVERED FUEL SEEPING OUT OF TOP OF FUEL SENDING UNIT IN FUEL TANK.
NHTSA complaint #11155773 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
AFTER FILLED UP THE CAR WITH GAS. STRONG GAS ODOR AND GAS LEAKING FROM DRIVERS SIDE REAR OF CAR. WHILE DRIVING AND WHILE PARKED IN THE GARAGE EXTREMELY UNSAFE!!!
NHTSA complaint #11085147 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
THER IS A STRONG GAS SMELL INSIDE CAR WHEN THE TANK IS OVER 3/4 FULL. DANGEROUS FIRE HARZARD. THINK THAT IT IS A RECALL ISSUE.
NHTSA complaint #11082254 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
FUEL SMELL INSIDE AND OUTSIDE OF CAR WHEN FUEL TANK IS COMPLETELY FILLED. STATIONARY AND IN MOTION.
NHTSA complaint #10969763 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 MERCEDES-BENZ E320. AFTER REFUELING THE VEHICLE, THE CONTACT NOTICED A STRONG ODOR OF FUEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNCIAN SPECULATED THAT THE VEHICLE HAD A FUEL LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 127,000.
NHTSA complaint #10958868 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
HEAVY ODOR OF GASOLINE IN GARAGE AFTER FILL-UP.
NHTSA complaint #10958419 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
GAS SMELL ALL THE TIME, MAIN COMPUTER KEEPS ON AND DRAINS BATTERY, BRAKES LIGHTS
NHTSA complaint #10926034 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
EXPERIENCE STRONG SMELL OF GASOLINE AFTER FILLING TANK. SMELL DIMINISHES WHEN TANK IS LESS FULL BUT RETURNS WITH NEXT FUEL FILL UP. SMELL NOTICED BOTH INSIDE AND OUTSIDE VEHICLE EXACT DATE FIRST OCCURRED IS UNKNOWN, BUT WAS FIRST NOTICED YEARS AGO.
NHTSA complaint #10854205 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE
2004 MERCEDES BENZ E-320. CONSUMER WRITES IN REGARDS TO VEHICLE WARRANTY EXTENSION FOR REPAIRS OF FUEL TANK LEAKS. *SMD THE CONSUMER STATED IN LATE 2009. HE EXPERIENCED A GAS SMELL IN THE INTERIOR OF THE VEHICLE THE SMELL BECAME WORSE AND EVENTUALLY WAS NOTICEABLE OUTSIDE THE VEHICLE, TOO/ THE VEHICLE WAS TAKEN TO THE DEALER TO INVESTIGATE AND REPAIR THE PROBLEM. A LEAK WAS FOUND ON THE LEFT SIDE OF THE FUEL TANK. THE SEAL RINGS FOR THE FUEL LEVEL SENDERS, FUEL PUMP, FILTER ASSEMBLY AND HARNESS WERE REPLACED IN ORDER TO CORRECT THE FUEL LEAK.
NHTSA complaint #10680226 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E320. THE CONTACT RECEIVED NOTIFICATION OF NHTSA ACTION NUMBER: EA13003 (FUEL SYSTEM) HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10764687 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E320. THE CONTACT SMELLED FUEL INSIDE THE VEHICLE ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
NHTSA complaint #10764111 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
HORRIBLE GAS SMELL AFTER REFUELING AND WHILE CAR IS PARKED IN GARAGE.
NHTSA complaint #10748295 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
CRANKSHAFT POSITION SENSOR DEALER SUPPLIED PART FAILED ON REPLACEMENT RESULTING IN SUDDEN STALLING IN MOVING TRAFFIC FOLLOWING MAKING LEFT TURN
NHTSA complaint #10725329 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
THE FUEL LEAK, FUEL SENDER LEAKS, I DO NOT HAVE ENOUGH TO REPLACE ALL THOSE PARTS. IT SHOULD HAVE DEALER RESPONSIBILITY TO FIX THOSE ISSUES.
NHTSA complaint #10704807 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E320. THE CONTACT STATED THAT THERE WAS A STRONG SMELL OF FUEL INSIDE THE VEHICLE. IN ADDITION, THE CONTACT STATED THE FUEL SMELL STARTED AFTER REFUELING THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
NHTSA complaint #10703313 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
CUSTOMER COMPLAINS OF FUEL SMELL OUTSIDE OF VEHICLE ON APPROACH. UPON ENTERING THE VEHICLE THE SMELL IS UNBEARABLE AND CAUSES NAUSEA WHEN DRIVING. INSPECTED THE VEHICLE AND FOUND THE LEFT SIDE (DRIVER'S) FUEL PUMP SEAL IS LEAKING CAUSING FUEL TO PUDDLE AND SATURATE INSPECTION PLATE. THE FUEL WICKS PAST INSPECTION PLATE GASKET AND INTO THE PASSENGER COMPARTMENT SATURATING THE AREA DIRECTLY UNDER THE REAR SEAT. REPLACED FUEL PUMP MODULE WITH SEAL (GASKET) AS WELL AS GASKET ON RIGHT (PASSENGER) SIDE.
NHTSA complaint #10695084 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E320. IMMEDIATELY AFTER REFUELING THE VEHICLE, A STRONG PERSISTENT ODOR OF FUEL PERMEATED FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 84,000.
NHTSA complaint #10694135 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
TL*THE CONTACT OWNS A 2004 MERCEDES BENZ E320. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, A STRONG FUEL ODOR EMITTED OUTSIDE OF THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT A SMALL PUDDLE OF FUEL LEAKED FROM THE FUEL TANK ONTO THE GROUND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.
NHTSA complaint #10691733 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
THERE IS A VERY STRONG GAS ORDER IN AND AROUND MY VEHICLE WHEN I FILL THE GAS TANK. I HAVE AVOIDED FILLING MY TANK MORE THEN 3/4 FULL DUE TO THIS ORDER. THIS CANNOT BE SAFE. I HAVE NEVER EXPERIENCED ANYTHING LIKE THIS WITH ANY OTHER VEHICLE I HAVE EVER OWNED.
NHTSA complaint #10668935 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE
FUEL TANK LEAKS AND STRONG ODOR OF FUEL IN PASSENGER COMPARTMENT AFTER A FILL UP. VERY DANGEROUS COMBINATION. A FIRE IS LIKELY AT SOME POINT. TOOK VEHICLE IN FOR REPAIRS UNDER NHTSA ACTION # EA13003 AND MERCEDES DISAVOWS ANY KNOWLEDGE OF EXTENSION OF WARRANTY AND REPAIRS. THEY WANT TO CHARGE ME $2100. THIS IS OUTRAGEOUS AND UNACCEPTABLE. PLEASE HELP. YOU HAVE NEGOTIATED A FIX AND THEY ARE REFUSING TO DO IT. YOU SHOULD HAVE MADE THEM RECALL THE VEHICLES. NOW WE HAVE JUST MORE HEADACHES FOR OWNERS OF EFFECTED CARS.
NHTSA complaint #10668753 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE
STRONG SMELL OF FUEL WHEN PARKED IN THE GARAGE. THIS HAS CONTINUED TO GROW WORSE, AND IS VERY NOTICEABLE AFTER FUELING. THERE APPEARS TO BE FUEL POOLING UNDER THE CAR AS WELL AS IN THE CABIN UNDER THE REAR SEATS.
NHTSA complaint #10661304 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E320. THE CONTACT STATED THAT FUEL LEAKED INTO THE REAR DRIVER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000.
NHTSA complaint #10660776 — an unverified report by a vehicle owner.