39 of the
1,516 complaints filed about the Mercedes Benz E320
are about the glass, mirrors and wipers —
3% of everything owners reported.
The worst model year for it is 2000.
39
Complaints
3%
Share of all complaints
0
Crashes
0
Fires
Windows, Mirrors & Wipers complaints by model year
The contact owns a 2004 Mercedes-Benz E320. The contact received notification of NHTSA Campaign Number: 19V918000 (Visibility); however, the contact was informed by the dealer that the sunroof glass was manufactured in a year outside of the year stated in the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that the sunroof glass was not covered under the recall. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11647683 — an unverified report by a vehicle owner.
The driver's side mirror auto-dim function failed (as theorized by simple research where others have this issue) December 2023 and leaked a liquid behind the glass causing blurriness, double vision, and extremely dim reflection. This makes it difficult to safely judge other traffic using the mirror and seems very dangerous while driving. It also seems to present a risk of misjudging any other objects on the road which are reliant on this mirror. The equivalent replacement mirror glass alone is prohibitively expensive and Mercedes-Benz USA was contacted twice for help and refused to provide help or replacement. Neither the manufacturer nor another entity has inspected it yet. The mirror is available for inspection upon request. The passenger side view mirror is not auto-dimming so there is no issue.
NHTSA complaint #11584505 — an unverified report by a vehicle owner.
The contact owns a 2005 Mercedes-Benz E320. The contact received notification of NHTSA Campaign Number: 22V954000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated she had trapped her finger in the sunroof. The contact stated that the sunroof was loose. The failure mileage was unknown. Parts distribution disconnect.
NHTSA complaint #11568069 — an unverified report by a vehicle owner.
The contact owns a 2004 Mercedes-Benz E320. The contact stated that the headliner had detached from the sunroof causing rainwater to enter the interior of the vehicle. The contact received notification of NHTSA Campaign Number: 22V954000 (Visibility). The vehicle was taken to the dealer where the recall repair was documented as completed. The vehicle was not repaired. The contact stated that the recall repair was not completed, and the failure persisted. The contact stated that the sunroof was manually closed by the dealer and advised the contact to never open the sunroof. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 118,000.
NHTSA complaint #11559137 — an unverified report by a vehicle owner.
The contact owns a 2005 Mercedes-Benz E320. The contact received a recall notification for NHTSA Campaign Number: 19V918000 (Visibility) however, the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11432490 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2001 MERCEDES-BENZ E320. THE CONTACT STATED THAT THE SUN ROOF SEAL DISINTEGRATED AND CAUSED WATER TO LEAK INTO THE VEHICLE. THE CONTACT STATED THAT HIS 2008 MODEL VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY) HOWEVER, THE 2001 VIN WAS NOT INCLUDED. THE CONTACT CONTACTED MERCEDES-BENZ OF FORT LAUDERDALE LOCATED AT 2411 S FEDERAL HWY, FORT LAUDERDALE, FL 33316; (954) 949-0623) AND IT WAS CONFIRMED THAT THE FAILURE WAS THE SAME HOWEVER, THE 2001 MODEL WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 360,000.*LN
NHTSA complaint #11377432 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2002 MERCEDES BENZ E320. THE CONTACT STATED THAT THE SUN ROOF WAS UNABLE TO BE OPENED AND THAT THE SUN ROOF GLASS HAD BECOME INDENTED. NEITHER THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY) FOR ANOTHER MERCEDES-BENZ VEHICLE WHICH SHE LINKED TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000. *BF
NHTSA complaint #11352956 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2005 MERCEDES-BENZ E320. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11351849 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ E320. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11331922 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2003 MERCEDES-BENZ E320. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE SUN ROOF GLASS DETACHED FROM THE VEHICLE. AN UNKNOWN DEALER WAS CONTACTED AND THE CONTACT WAS QUOTED A COST TO REPLACE THE GLASS PORTION OF THE SUN ROOF. THE SUN ROOF GLASS WAS REPLACED BY AN INDEPENDENT MECHANIC. THE VEHICLE WAS REPAIRED HOWEVER, THE SUN ROOF WAS NO LONGER OPERABLE. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
NHTSA complaint #11330151 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2005 MERCEDES BENZ E320. THE CONTACT STATED THAT THE RUBBER SEAL AROUND THE SUNROOF SHIFTED OUT OF PLACE AND ALLOWED RAIN WATER TO ENTER THE VEHICLE. THE CONTACT STATED THAT THE WATER ALSO ENTERED THE INSTRUMENT PANEL AND CAUSED SEVERAL ELECTRICAL SYSTEM FAILURES. THE CARPET WAS ALSO SOAKED FROM THE WATER. THE CONTACT ALSO STATED THAT IT WAS DIFFICULT TO START THE VEHICLE DUE TO THE ELECTRICAL FAILURES. THE CONTACT PLACED TAPE AROUND THE SUNROOF TO PREVENT FURTHER WATER INTRUSION. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.
NHTSA complaint #11325300 — an unverified report by a vehicle owner.
PROBLEM #1). THE INTERIOR DRIVER AND PASSENGER DOOR HANDLES HAVE A CHROME TAPE OF SOME TYPE THAT COVERS THE HANDLES. THIS TAPE OVERTIME COMES OFF ON THE INSIDE AND IT IS EXTREMELY SHARP LIKE A RAZOR. I CUT MY FINGER TWICE ON THE DRIVER-SIDE AND A PASSENGER GOT CUT ON THE PASSENGER SIDE A YEAR LATER. I CONTACTED MERCEDES ABOUT THIS AND THEY WOULDN'T DO OR OFFER ANYTHING. PROBLEM #2). THE DRIVER AND PASSENGER SUN VISORS OVERTIME GET VERY VERY STIFF AND WILL NOT GO BACK ALL THE WAY UP. MY WIFE CAN NOT EVEN MOVE THEM AT ALL. I ALSO VERBALLY REPORTED THESE PROBLEMS TO PENSKE MERCEDES IN WEST COVINA, CA TO MY SERVICE WRITER AND HE STATED "YES WE ARE AWARE AS IT IS A COMMON PROBLEM HOWEVER THERE IS NO RECALL ON THOSE ITEMS". HE WANTED TO CHARGE ME $275 FOR EACH SUN VISOR TO BE REPLACED AND THAT DID NOT INCLUDE LABOR TO INSTALL THEM. PROBLEM #3). LOWER BALL JOINTS GO OUT QUITE FREQUENTLY AND IS ALSO A "KNOWN COMMON PROBLEM".
NHTSA complaint #10489218 — an unverified report by a vehicle owner.
THE SUNROOF LEAKS CAUSING ELECTRICAL DAMAGE. I RARELY USE THE SUNROOF. MAYBE I HAVE USED THE SUNROOF 5X. THE SUNROOF SHOULD NOT LEAK AFTER RARE USE. THE ELECTRICAL SHOULD NOT BE DAMAGED. APPARENTLY, THE DRAINS IN THE SUNROOF GET CLOGGED AND THE WATER DRAINS INTO TRUNK. THIS IS A DESIGN DEFECT. PLEASE INVESTIGATE. I NOTICE THE SAME ISSUE WITH MANY OTHERS ON LINE. THANK YOU.
NHTSA complaint #10487205 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E320. WHILE DRIVING APPROXIMATELY 50 MPH IN SEVERE RAINY CONDITIONS, THE WINDSHIELD WIPERS FAILED TO OPERATE UPON ENGAGING. THE CONTACT WAS ABLE TO CONTINUE DRIVING WITH EXTREMELY POOR VISIBILITY. WHEN THE DESTINATION WAS REACHED, THE CONTACT REALIZED THE WINDSHIELD WIPER SWITCH WAS FAULTY AND HE REMOVED IT FROM THE VEHICLE. THE AUTHORIZED DEALER WAS NOTIFIED OF THE DEFECT. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
NHTSA complaint #10422357 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2001 MERCEDES BENZ E320. THE CONTACT STATED THE REAR DRIVER SIDE WINDOW COLLAPSED INTO THE DOOR PANEL. THE CONTACT WAS UNABLE TO RETRIEVE THE GLASS FROM THE DOOR PANEL. THE DEALER ADVISED THAT THE REAR WINDOW REGULATOR WOULD NEED TO BE REPLACED. THE DEALER REPLACED THE WINDOW AT THE CONTACTS EXPENSE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 38,479. UPDATED 10/26/10. *LJ UPDATED 10/26/10
NHTSA complaint #10347467 — an unverified report by a vehicle owner.
A/C, HEATER BLOWER, WINDOWS REGULATOR FAILED AS EXPECTED. SEEMS TO BE A COMMON DEFECT THAT HAS BEEN IGNORED BY MANUFACTURER EVEN WHEN LOTS OF PEOPLE HAVE COMPLAINT ABOUT IT AND NOTHING HAS BEEN DONE TO REMEDY THIS SITUATION THROUGH A RECALL OR AT LEAST ADMIT THERE'S A PROBLEM. THEN YOU ARE FORCED TO PURCHASE THE REGULATOR, MOTOR, AND MOUNTING BRACKET AT AN EXORBITANT PRICE ! I.E IGNORE THE PROBLEM AND IT WILL GO AWAY. I PURCHASED A MERCEDEZ AND ENDED UP WITH A CHRYSLER !!!!!
NHTSA complaint #10269034 — an unverified report by a vehicle owner.
03 MERCEDES E320 CUSTOMER BELIEVES THAT VEHICLE IS A LEMON**CC THE CONSUMER STATED THE VEHICLE HAS A FAULTY BRAKE SYSTEM. THE VEHICLE CONTINUED TO SURGE FORWARD WHILE IN ACCELERATION MODE. THE BRAKE LIGHTS ON THE VEHICLE DISPLAYED DEFECTS, THE EMERGENCY BRAKE SIGNAL WARNING LIGHT ILLUMINATED, SO THE BRAKE LIGHT SWITCH, AND PADS WERE REPLACED. THE WIPER BLADES WERE REPLACED. THE LEFT REAR TIRE HAD A SLOW LEAK
NHTSA complaint #10184770 — an unverified report by a vehicle owner.
I AM ORIGINAL OWNER OF 1999 MERCEDES BENZ E320. VEHICLE HAS 31000 MILES; KEPT IN GARAGE. REPLACED DRIVER SIDE REAR WINDOW REGULATOR AT $350 COST 2 YEARS AGO. PASSENGER SIDE REAR WINDOW REGULATOR IS NOW INOPERATIVE. I AM RETIREE AND NO ONE RIDES IN BACK SEAT. REAR WINDOWS OPENED IN SUMMER ONLY. CONTACTED SEVERAL DEALERS REGARDING CONCERN. ALL ADVISE NO RECALLS OR SERVICE BULLETINS ADDRESSING PROBLEM. OWNED SEVERAL BRAND AUTOS IN PAST; NEVER THIS PROBLEMS WITH ANY OF THEM.*JB THANKS FOR YOUR HELP.
NHTSA complaint #10179534 — an unverified report by a vehicle owner.
DT*: THE CONTACT STATED THE REAR WINDOWS FAILED TO OPERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, WHERE IT WAS DETERMINED THE WINDOW REGULATOR FRACTURED. THE WINDOW REGULATORS WERE REPLACED. THE BLOWER MOTOR WAS REPLACED. UPDATED 01/16/07. *JB THE CONSUMER DISCOVERED THE REASON WHY THE WINDOWS FAIL AS THEY DO, IS BECAUSE THEY AREN'T USED FREQUENTLY. THE CLOCK WAS LOSING TIME, THE STOP LIGHT SWITCH WAS DEFECTIVE AND ULTIMATELY REPLACED. THE HORN WAS REPLACED, TRANSMISSION FLUID WAS LEAKING. THE AIR MASS SENOR WAS REPLACED, THE COOLANT LIGHT ILLUMINATED, THE CONSUMER HAD TROUBLE SHIFTING THE GEAR INTO REVERSE, THE A/C WAS BLOWING HOT AIR, THE THROTTLE VALVE WAS REPLACED, THE CONSUMER STATED THE ENGINE HAD A LOUD VALVE TRAIN NOISE. UPDATED 03/02/07.
NHTSA complaint #10173005 — an unverified report by a vehicle owner.
DT*: THE CONTACT STATED THE REAR WINDOWS FAILED TO OPERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, WHERE IT WAS DETERMINED THE WINDOW REGULATOR FRACTURED. THE WINDOW REGULATORS WERE REPLACED. THE BLOWER MOTOR WAS REPLACED. UPDATED 01/16/07. *JB THE CONSUMER DISCOVERED THE REASON WHY THE WINDOWS FAIL AS THEY DO, IS BECAUSE THEY AREN'T USED FREQUENTLY. THE CLOCK WAS LOSING TIME, THE STOP LIGHT SWITCH WAS DEFECTIVE AND ULTIMATELY REPLACED. THE HORN WAS REPLACED, TRANSMISSION FLUID WAS LEAKING. THE AIR MASS SENOR WAS REPLACED, THE COOLANT LIGHT ILLUMINATED, THE CONSUMER HAD TROUBLE SHIFTING THE GEAR INTO REVERSE, THE A/C WAS BLOWING HOT AIR, THE THROTTLE VALVE WAS REPLACED, THE CONSUMER STATED THE ENGINE HAD A LOUD VALVE TRAIN NOISE. UPDATED 03/02/07.
NHTSA complaint #10173005 — an unverified report by a vehicle owner.