Owners have filed 10 complaints
about the 2022 Mercedes Benz EQS 580 with NHTSA between 2022 and 2025.
The largest single group is the driver assist & collision avoidance.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2022 Mercedes Benz EQS 580
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Driver Assist & Collision Avoidance
440.0%
Electrical System
220.0%
0 crashes, 1 fires
Seat Belts
110.0%
Wheels
110.0%
Brakes
110.0%
Transmission & Drivetrain
110.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Sep 2022peak 3Dec 2025
NHTSA investigations into the 2022 Mercedes Benz EQS 580
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
1
investigation is
still open.
AQ24004Opened 3 Apr 2024Still openVISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
High Voltage Coolant Heaters may fail to defrost windshield
In a Part 573 Report dated July 27, 2023, Jaguar Land Rover North America, LLC (JLR) notified NHTSA of a safety-related defect in 2021-2022 Jaguar I-Pace vehicles. This filing was assigned Recall No. 23V-518. JLR noted that the subject vehicles are equipped with High Voltage Coolant Heaters (HVCH), supplied by Webasto Group (Webasto), that can develop cracking and delamination of the heating element, leading to an inability to defrost the front windshield, which may increase the risk of a crash. In a Part 573 Report dated January 11, 2024, Lucid USA, Inc. (Lucid) notified NHTSA of a safety-rel...
RQ24002Opened 8 Feb 2024Closed 11 May 2026VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
High Voltage Coolant Heater Delamination
On January 11, 2024, the Office of Defects Investigation (ODI) received Recall 24V-011 that identified a safety defect in the High Voltage Coolant Heater (HVCH) installed in certain Model Year (MY) 2022-2023 Lucid Air vehicles manufactured prior to July 2022. The HVCH may experience an internal delamination failure, which poses a risk of the vehicle losing defrost capability. If the HVCH fails, coolant cannot be heated, and the windshield cannot be defrosted. Loss of adequate windshield defrost capability could lead to restricted driver field of vision and an increased risk of a crash. The...
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
Richmond, VAFire
ELECTRICAL SYSTEM
I own a 2022 Mercedes EQS 580 electric vehicle which has a high voltage battery for propulsion. On [XXX], in Seoul, Korea, a Mercedes EQE with a high voltage battery made by Farasis Energy spontaneously burst into flames while parked in a garage and not on a charger. The fire totaled the vehicle and caused millions of dollars in property loss. My online research tells me that the high voltage battery in my Mercedes EQS 580 was made by either Farasis Energy or by CATL. I park my vehicle in a garage at home. Were my vehicle to spontaneously burst into flames due to a Farasis Energy battery, my family could die and we would have considerable property damage. Although I have repeatedly asked Mercedes to tell me whether the high voltage battery in my vehicle was made by Farasis Energy or by CATL, it has refused to provide the information. I have no way to obtain the information otherwise and am extremely worried that my family and I are at risk because I have a Farasis Energy battery. Can you please require Mercedes to advise each purchaser of one of its electric vehicles the name of the manufacturer of the high voltage battery in that vehicle so it can take appropriate action to protect itself? Thank you.
NHTSA complaint #11610504 — an unverified report by a vehicle owner.
Sacramento, CA2 injured
SERVICE BRAKES
The incident occurred because the driver's Benz's detection sensor encountered a bug, leading to potential harm to the car occupants. I discovered this bug myself, yet Mercedes-Benz has not compensated me for the issue. I am currently pursuing resolution for this situation.
NHTSA complaint #11555729 — an unverified report by a vehicle owner.
Sacramento, CA2 injured
LANE DEPARTURE: ASSIST
The incident occurred because the driver's Benz's detection sensor encountered a bug, leading to potential harm to the car occupants. I discovered this bug myself, yet Mercedes-Benz has not compensated me for the issue. I am currently pursuing resolution for this situation.
NHTSA complaint #11555729 — an unverified report by a vehicle owner.
Sacramento, CA2 injured
LANE DEPARTURE: WARNING
The incident occurred because the driver's Benz's detection sensor encountered a bug, leading to potential harm to the car occupants. I discovered this bug myself, yet Mercedes-Benz has not compensated me for the issue. I am currently pursuing resolution for this situation.
NHTSA complaint #11555729 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Le Center, MN
POWER TRAIN
The vehicle was driving and suddenly lost power, and started driving very slowly, almost causing an accident on the road. I checked for recalls and other vehicles like mine with the same years that have a recall about this issue, where a high-voltage battery shuts down, also, the back seat buckle does not work to buckle my kids
NHTSA complaint #11704192 — an unverified report by a vehicle owner.
Le Center, MN
SEAT BELTS
The vehicle was driving and suddenly lost power, and started driving very slowly, almost causing an accident on the road. I checked for recalls and other vehicles like mine with the same years that have a recall about this issue, where a high-voltage battery shuts down, also, the back seat buckle does not work to buckle my kids
NHTSA complaint #11704192 — an unverified report by a vehicle owner.
Le Center, MN
ELECTRICAL SYSTEM
The vehicle was driving and suddenly lost power, and started driving very slowly, almost causing an accident on the road. I checked for recalls and other vehicles like mine with the same years that have a recall about this issue, where a high-voltage battery shuts down, also, the back seat buckle does not work to buckle my kids
NHTSA complaint #11704192 — an unverified report by a vehicle owner.
Richmond, VAFire
ELECTRICAL SYSTEM
I own a 2022 Mercedes EQS 580 electric vehicle which has a high voltage battery for propulsion. On [XXX], in Seoul, Korea, a Mercedes EQE with a high voltage battery made by Farasis Energy spontaneously burst into flames while parked in a garage and not on a charger. The fire totaled the vehicle and caused millions of dollars in property loss. My online research tells me that the high voltage battery in my Mercedes EQS 580 was made by either Farasis Energy or by CATL. I park my vehicle in a garage at home. Were my vehicle to spontaneously burst into flames due to a Farasis Energy battery, my family could die and we would have considerable property damage. Although I have repeatedly asked Mercedes to tell me whether the high voltage battery in my vehicle was made by Farasis Energy or by CATL, it has refused to provide the information. I have no way to obtain the information otherwise and am extremely worried that my family and I are at risk because I have a Farasis Energy battery. Can you please require Mercedes to advise each purchaser of one of its electric vehicles the name of the manufacturer of the high voltage battery in that vehicle so it can take appropriate action to protect itself? Thank you.
NHTSA complaint #11610504 — an unverified report by a vehicle owner.
Sacramento, CA2 injured
SERVICE BRAKES
The incident occurred because the driver's Benz's detection sensor encountered a bug, leading to potential harm to the car occupants. I discovered this bug myself, yet Mercedes-Benz has not compensated me for the issue. I am currently pursuing resolution for this situation.
NHTSA complaint #11555729 — an unverified report by a vehicle owner.
Sacramento, CA2 injured
LANE DEPARTURE: ASSIST
The incident occurred because the driver's Benz's detection sensor encountered a bug, leading to potential harm to the car occupants. I discovered this bug myself, yet Mercedes-Benz has not compensated me for the issue. I am currently pursuing resolution for this situation.
NHTSA complaint #11555729 — an unverified report by a vehicle owner.
Sacramento, CA2 injured
LANE DEPARTURE: WARNING
The incident occurred because the driver's Benz's detection sensor encountered a bug, leading to potential harm to the car occupants. I discovered this bug myself, yet Mercedes-Benz has not compensated me for the issue. I am currently pursuing resolution for this situation.
NHTSA complaint #11555729 — an unverified report by a vehicle owner.
Driving on residential street at 25 miles an hour with no traffic. Car applied emergency brakes which threw everyone forward. Fortunately no other cars behind me. Very dangerous. This has also happened on the main road at 45 miles an hour,
NHTSA complaint #11534022 — an unverified report by a vehicle owner.
Stanford, CA
FORWARD COLLISION AVOIDANCE: WARNINGS
I was traveling at 10 mph on a two lane road in clear conditions at 4 p.m. A single car was parked legally ahead on the right and there was a single safety cone present, off the road (on the shoulder) and further ahead on the left. The road was perfectly clear for driving. Without any warning, visual or sound, the autonomous emergency braking system fully engaged and brought the car to a dead stop. The driver information system reported nothing. There was no car behind and no collision occurred. It has left a concern that the autonomous breaking system could be triggered erroneously in the future.
NHTSA complaint #11507308 — an unverified report by a vehicle owner.
Manalapan, NJ
WHEELS
THE CAR WAS DELIVERED WITH BRIDGESTONE 265/40R21 XL TURANZA TIRE AND WITH LESS THAN 200 MI. I WAS TOLD THAT THERE IS A BUBBLE ON THE SIDE WALL . WE WERE INFORMED THAT THERE WERE OTHERS WITH THE SAME PROBLEM . I AM BRINGING THIS TO YOUR ATTENTION B/4 THERE ARE MAJOR ACCIDENTS INVOLVED . THANK ING YOU IN ADVANCE TO LOOK INTO THIS
NHTSA complaint #11484661 — an unverified report by a vehicle owner.