FaultScore

FaultScore report

2010 Mercedes Benz GL350 problems

Owners have filed 22 complaints about the 2010 Mercedes Benz GL350 with NHTSA between 2012 and 2018. The largest single group is the airbags. Across this model's run it ranks 1 of 4 worst.

C

FaultScore 50/100

Higher is worse. Measured against the other years of the Mercedes Benz GL350.

How this is worked out

The numbers

22

Complaints

1

Crashes reported

0

Fires reported

1

Injuries reported

49,000 mi

Median mileage at failure

Half of reported failures happened before this

27%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 54 vs 50 Severity 47 vs 50 Early failure 45 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 54
Against the median year of the Mercedes Benz GL350. 50 means typical for this model; 100 means roughly double.
Severity — 47
9.1% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 45
27% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2010 compares with every other Mercedes Benz GL350

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2010 Mercedes Benz GL350

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Airbags 6 27.3%

1 crashes, 0 fires · median 117,132 mi

Engine & Cooling 4 18.2%

Median failure at 46,213 miles

Fuel & Propulsion 3 13.6%

Median failure at 49,000 miles

Brakes 3 13.6%

Median failure at 24,226 miles

Other & Unspecified 2 9.1%

Median failure at 89,000 miles

Body & Structure 1 4.5%

Median failure at 102,000 miles

Steering 1 4.5%

Median failure at 11,763 miles

Electrical System 1 4.5%

Median failure at 37,848 miles

Transmission & Drivetrain 1 4.5%

Median failure at 65,000 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

10,000 – 24,999 miles 4 26.7%
25,000 – 49,999 miles 5 33.3%
50,000 – 74,999 miles 2 13.3%
75,000 – 99,999 miles 1 6.7%
100,000 – 149,999 miles 3 20.0%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jun 2012 peak 2 Aug 2018

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 117,132 miles Longview, TX Crash 1 injured

AIR BAGS

TL* THE CONTACT OWNED A 2010 MERCEDES BENZ GL350. THE CONTACT STATED THEY WERE INVOLVED IN A FRONT END COLLISION WHILE DRIVING AT APPROXIMATELY 55 MPH. THE VEHICLE AIR BAGS DEPLOYED AS A RESULT THE CONTACT SUSTAINED BRUISING TO BOTH ARMS, MODERATE TO SEVERE PAIN AND A BROKEN RIGHT FOOT THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AS THE VEHICLE WAS NOT TAKEN TO A DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 117,132.

NHTSA complaint #11081553 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 102,000 miles Happy Valley, OR

UNKNOWN OR OTHER

THIS VEHICLE WHICH IS THE X164 CHASSIS HAS A REAR FIXED PANORAMIC SUNROOF THAT IS MADE OUT OF POLYCARBONATE. THE POLYCARBONATE SUNROOF GLASS IS BREAKING DOWN ON THE INSIDE OF THE PANEL AND IS CRACKING. THIS POSES A SAFETY CONCERN DUE TO THE FACT THAT ONCE IT CRACKS AND DEGRADES TO A CERTAIN POINT IT WILL BREAK. IF THIS PANEL BREAKS WHILE TRAVELING DOWN THE ROAD ESPECIALLY AT HIGHWAY SPEEDS IT CAN FLY OFF THE VEHICLE IN TURN HITTING CARS BEHIND ME CAUSING AN ACCIDENT. THE OTHER SAFETY CONCERN IS THAT WHEN IT BREAKS IT MORE THAN LIKELY WOULD CAUSE INJURY TO OCCUPANTS OF MY VEHICLE THAT WOULD BE SITTING IN THE BACK OF THE CAR. I HAVE TAKEN THIS TO A BODY SHOP AS WELL AS THE MERCEDES BENZ DEALER AND THEY HAVE AGREED THAT IT IS CRACKING AND IS BREAKING DOWN STRUCTURALLY SPEAKING AND THAT IT IS A MATTER OF TIME BEFORE IT BREAKS. IT IS NOT A MATTER OF IF, BUT WHEN. I ALSO HAVE DONE RESEARCH AND FOUND THAT POLYCARBONATE SHOULD NOT HAVE BEEN INSTALLED ON THESE VEHICLES DUE TO THE FACT THAT BETWEEN THE HEAT AND BODY FLEX WHICH CAUSES THE STRESS CRACKS. THIS IS A FACT THAT POLYCARBONATE PANELS SHOULD NOT BE INSTALLED IN ANY CASE WHERE THERE WILL BE STRESS. DUE TO THE BODY FLEX THESE PANELS INSTALLED ON THESE MERCEDES BENZ SUV'S HAVE A PRETTY GOOD AMOUNT OF STRESS AND COUPLED WITH THE INTENSE UV EXPOSURE BEING ON THE TOP OF THE VEHICLE IS CAUSING THESE TO BREAK DOWN. THIS IS A VERY COMMON PROBLEM ON THESE SUV'S BUT MERCEDES BENZ DOESN'T WANT TO DEAL WITH IT. I CAN'T GET ANYBODY TO RETURN CALLS ON THIS AND MERCEDES HAS NOT WANTED TO DEAL WITH IT. THIS SHOULD BE AT THE TOP OF THE SAFETY RECALL LIST FOR THESE VEHICLES. I CAN'T STRESS ENOUGH HOW THIS IS ANMAJOR SAFETY CONCERN. PLEASE ADDRESS THIS AND MAKE MERCEDES RECALL THESE VEHICLES FOR THIS REPAIR. THANK YOU!

NHTSA complaint #11121748 — an unverified report by a vehicle owner.

at 102,000 miles Happy Valley, OR

STRUCTURE:BODY

THIS VEHICLE WHICH IS THE X164 CHASSIS HAS A REAR FIXED PANORAMIC SUNROOF THAT IS MADE OUT OF POLYCARBONATE. THE POLYCARBONATE SUNROOF GLASS IS BREAKING DOWN ON THE INSIDE OF THE PANEL AND IS CRACKING. THIS POSES A SAFETY CONCERN DUE TO THE FACT THAT ONCE IT CRACKS AND DEGRADES TO A CERTAIN POINT IT WILL BREAK. IF THIS PANEL BREAKS WHILE TRAVELING DOWN THE ROAD ESPECIALLY AT HIGHWAY SPEEDS IT CAN FLY OFF THE VEHICLE IN TURN HITTING CARS BEHIND ME CAUSING AN ACCIDENT. THE OTHER SAFETY CONCERN IS THAT WHEN IT BREAKS IT MORE THAN LIKELY WOULD CAUSE INJURY TO OCCUPANTS OF MY VEHICLE THAT WOULD BE SITTING IN THE BACK OF THE CAR. I HAVE TAKEN THIS TO A BODY SHOP AS WELL AS THE MERCEDES BENZ DEALER AND THEY HAVE AGREED THAT IT IS CRACKING AND IS BREAKING DOWN STRUCTURALLY SPEAKING AND THAT IT IS A MATTER OF TIME BEFORE IT BREAKS. IT IS NOT A MATTER OF IF, BUT WHEN. I ALSO HAVE DONE RESEARCH AND FOUND THAT POLYCARBONATE SHOULD NOT HAVE BEEN INSTALLED ON THESE VEHICLES DUE TO THE FACT THAT BETWEEN THE HEAT AND BODY FLEX WHICH CAUSES THE STRESS CRACKS. THIS IS A FACT THAT POLYCARBONATE PANELS SHOULD NOT BE INSTALLED IN ANY CASE WHERE THERE WILL BE STRESS. DUE TO THE BODY FLEX THESE PANELS INSTALLED ON THESE MERCEDES BENZ SUV'S HAVE A PRETTY GOOD AMOUNT OF STRESS AND COUPLED WITH THE INTENSE UV EXPOSURE BEING ON THE TOP OF THE VEHICLE IS CAUSING THESE TO BREAK DOWN. THIS IS A VERY COMMON PROBLEM ON THESE SUV'S BUT MERCEDES BENZ DOESN'T WANT TO DEAL WITH IT. I CAN'T GET ANYBODY TO RETURN CALLS ON THIS AND MERCEDES HAS NOT WANTED TO DEAL WITH IT. THIS SHOULD BE AT THE TOP OF THE SAFETY RECALL LIST FOR THESE VEHICLES. I CAN'T STRESS ENOUGH HOW THIS IS ANMAJOR SAFETY CONCERN. PLEASE ADDRESS THIS AND MAKE MERCEDES RECALL THESE VEHICLES FOR THIS REPAIR. THANK YOU!

NHTSA complaint #11121748 — an unverified report by a vehicle owner.

Denver, CO

AIR BAGS

TAKATA RECALL

NHTSA complaint #11091606 — an unverified report by a vehicle owner.

at 117,132 miles Longview, TX Crash 1 injured

AIR BAGS

TL* THE CONTACT OWNED A 2010 MERCEDES BENZ GL350. THE CONTACT STATED THEY WERE INVOLVED IN A FRONT END COLLISION WHILE DRIVING AT APPROXIMATELY 55 MPH. THE VEHICLE AIR BAGS DEPLOYED AS A RESULT THE CONTACT SUSTAINED BRUISING TO BOTH ARMS, MODERATE TO SEVERE PAIN AND A BROKEN RIGHT FOOT THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AS THE VEHICLE WAS NOT TAKEN TO A DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 117,132.

NHTSA complaint #11081553 — an unverified report by a vehicle owner.

Goodyear, AZ

AIR BAGS

TAKATA RECALL AIRBAG DEFECTIVE

NHTSA complaint #11056797 — an unverified report by a vehicle owner.

Nabarre, FL

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GL350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (CENTENNIAL IMPORTS MERCEDES-BENZ, 30550 W. NAVY BLVD, PENSACOLA, FL 32505) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11045992 — an unverified report by a vehicle owner.

SAN Diego, CA

AIR BAGS

TAKATA RECALL VERY CONCERNING THAT MY CAR IS INCLUDED IN THE AIRBAG RECALL YET THE AIRBAG MFR HAS FILED FOR CHAPTER 11. I WANT THIS RESOLVED AND CORRECTED SO I CAN FEEL SAFE DRIVING MY CAR!

NHTSA complaint #11044185 — an unverified report by a vehicle owner.

Glen Head, NY

AIR BAGS

TAKATA RECALL

NHTSA complaint #11015252 — an unverified report by a vehicle owner.

at 76,000 miles Axtell, TX

UNKNOWN OR OTHER

THIS CAR HAS A OIL COOLER LEAK AFTER OUR OIL CHANGE AT THE MERCEDES DEALER WE STARTED HAVING AN OIL LEAK AND THE MERCEDES DEALER TOLD US IT'S THE OIL COOLER LEAK.

NHTSA complaint #10824096 — an unverified report by a vehicle owner.

Bolingbrook, IL

ENGINE

THE "CHECK ENGINE LIGHT" IS ON, WHEN I TOOK THE CAR TO THE DEALER, THEY TOLD, " THE AD BLUE TANK IS CORRODED." I HAVE ALWAY FUELED WITH DISEL RECOMMENDED BY MERCEDES. HOW CAN TANK GET CORRODED SO EARLY. I SUSPECT FAULTY IN THE MANUFACTURING. I REQUEST YOU TO DO NECESSARY INVESTIGATION INTO IT. I HAVE HEARD SIMILAR INCIDENT ABOUT FAULTY AD BLUE TANK FROM MANY OTHERS ON FORUM: HTTP://MBWORLD.ORG/FORUMS/GL-CLASS-X164/396987-2010-GL350-BLUETEC-FUEL-SYSTEM-CORROSION-BIG-PROBLEM.HTML

NHTSA complaint #10781223 — an unverified report by a vehicle owner.

Bolingbrook, IL

FUEL/PROPULSION SYSTEM

THE "CHECK ENGINE LIGHT" IS ON, WHEN I TOOK THE CAR TO THE DEALER, THEY TOLD, " THE AD BLUE TANK IS CORRODED." I HAVE ALWAY FUELED WITH DISEL RECOMMENDED BY MERCEDES. HOW CAN TANK GET CORRODED SO EARLY. I SUSPECT FAULTY IN THE MANUFACTURING. I REQUEST YOU TO DO NECESSARY INVESTIGATION INTO IT. I HAVE HEARD SIMILAR INCIDENT ABOUT FAULTY AD BLUE TANK FROM MANY OTHERS ON FORUM: HTTP://MBWORLD.ORG/FORUMS/GL-CLASS-X164/396987-2010-GL350-BLUETEC-FUEL-SYSTEM-CORROSION-BIG-PROBLEM.HTML

NHTSA complaint #10781223 — an unverified report by a vehicle owner.

at 65,000 miles SAN Ramon, CA

POWER TRAIN

AFTER A LONG TRIP WITH THE 2010 MERCEDES GL350 BLUETEC, I NOTICED FRESH OIL ON THE GARAGE FLOOR. I TOOK THE GL350 TO A LOCAL MECHANIC FOR AN OIL CHANGE THE DAY AFTER, AND THE MECHANIC NOTED THAT THERE IS SIGNIFICANT OIL UNDER THE ENGINE. FEW DAYS AFTER, CHECK ENGINE LIGHT CAME ON, AND I TOOK THE GL350 IN FOR A CHECK, AND ANOTHER MECHANIC CONFIRMED THAT THE ENGINE OIL COOLER SEAL IS BROKEN CAUSING THE OIL LEAK. IT SEEMS THAT THIS IS A VERY COMMON FAULT WITH MERCEDES OM642 ENGINE IN MY GL350.

NHTSA complaint #10747970 — an unverified report by a vehicle owner.

at 65,000 miles SAN Ramon, CA

ENGINE

AFTER A LONG TRIP WITH THE 2010 MERCEDES GL350 BLUETEC, I NOTICED FRESH OIL ON THE GARAGE FLOOR. I TOOK THE GL350 TO A LOCAL MECHANIC FOR AN OIL CHANGE THE DAY AFTER, AND THE MECHANIC NOTED THAT THERE IS SIGNIFICANT OIL UNDER THE ENGINE. FEW DAYS AFTER, CHECK ENGINE LIGHT CAME ON, AND I TOOK THE GL350 IN FOR A CHECK, AND ANOTHER MECHANIC CONFIRMED THAT THE ENGINE OIL COOLER SEAL IS BROKEN CAUSING THE OIL LEAK. IT SEEMS THAT THIS IS A VERY COMMON FAULT WITH MERCEDES OM642 ENGINE IN MY GL350.

NHTSA complaint #10747970 — an unverified report by a vehicle owner.

at 37,848 miles Woodbine, MD

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ GL350. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE FAILURE OCCURRED TWELVE TIMES PRIOR TO THIS INCIDENT. AFTER EACH FAILURE, THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ABS SENSOR MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,848. UPDATED 8/21/15*CN UPDATED 10/26/2017

NHTSA complaint #10726898 — an unverified report by a vehicle owner.

at 37,848 miles Woodbine, MD

SERVICE BRAKES

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ GL350. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE FAILURE OCCURRED TWELVE TIMES PRIOR TO THIS INCIDENT. AFTER EACH FAILURE, THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ABS SENSOR MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,848. UPDATED 8/21/15*CN UPDATED 10/26/2017

NHTSA complaint #10726898 — an unverified report by a vehicle owner.

at 49,000 miles Arcadia, CA

FUEL SYSTEM, DIESEL

AFTER EXTENSIVE REVIEWS OF TDI FORUMS, COMMON RAIL FORUMS, DIESEL FORUMS I HAVE FOUND A COMMONALITY IN THE FAILURES IN THE HIGH PRESSURE FUEL PUMP (HPFP). MAINLY THOSE FAILURES WERE ATTRIBUTED TO METAL SHAVINGS/PARTICLES/RUST FOUND IN DIESEL FUEL SYSTEMS. THE FUEL LEVEL SENDING UNITS ARE USUALLY RUSTED IN EACH CASE AND MOST LIKELY IS THE SOURCE OF METAL/RUST CONTAMINATION AND ULTIMATELY CAUSE OF THE HPFP FAILURE. FAILURE OF THE HPFP CAUSES THE CR TO LOSE PRESSURE THEREFORE THE INJECTORS ARE STARVED OF FUEL OR WORSE CLOGGED WITH RUSTED METAL PARTICLES. THIS SUDDEN LOSS OF FUEL CAUSES THE ENGINE TO SHUT DOWN INSTANTLY ALONG WITH POWER STEERING AND POWER BRAKES. DEPENDING ON THE RESERVE VACUUM VOLUME IN THE BOOSTER, CONSUMERS MAY OR MAY NOT HAVE ENOUGH VACUUM TO ADEQUATELY BRING THE VEHICLE TO A SAFE STOP. ALSO THE STEERING WHEEL WOULD FEEL VERY HEAVY AND THE CONSUMER MAY OR MAY NOT BE ABLE TO STEER CLEAR OF AN ACCIDENT. I WROTE TO MBUSA NOTING THIS CAUSE AND URGED THEM TO INVESTIGATE THIS MATTER SERIOUSLY BEFORE ANY INJURY OR DEATH HAPPENS, ALSO TO INSTITUTE A VOLUNTARY SAFETY RECALL OF ALL CR DIESELS TO DETERMINE IF RUST FROM THE FUEL LEVEL SENDING UNIT IS PRESENT. I PROPOSED A REMEDY TO MBUSA TO CHANGE OUT THE RUSTED UNITS FOR STAINLESS STEEL ONES. I ALSO REQUESTED THAT MBUSA PROVIDE UNLIMITED WARRANTY REPLACEMENT FREE OF CHARGE TO ALL BLUETEC OWNERS AND REIMBURSE ALL THOSE PRIOR TO THE RECALL, INCLUDING ANY RENTAL CAR USE.

NHTSA complaint #10565780 — an unverified report by a vehicle owner.

at 49,000 miles Arcadia, CA

FUEL SYSTEM, DIESEL

ABOUT A WEEK AGO I BOUGHT DIESEL FUEL FROM A TRUCK STOP IN LONG BEACH, NOT MY USUAL PURCHASE FROM MY LOCAL GAS STATION. ONE WEEK LATER I GET A MESSAGE TO CHANGE MY FUEL FILTER AND GOT A TROUBLE CODE INDICATING A LOW FUEL RAIL PRESSURE. I HAD THE FILTER CHANGED AND EXPERIENCED HARD STARTING LATER ON. THE OLD FILTER HAD WATER AND SOME ALGAE CONTAMINATION WHICH IS VERY COMMON IN DIESEL ENGINES. I SUSPECTED WATER FROM THE TRUCK STOP WHERE I GOT FUEL FROM AND TRIED TO REMOVE IT USING A DIESEL ADDITIVE, SEA FOAM. STARTING MY CAR GOT WORSE TO THE POINT WHERE IT WOULD NO LONGER START. I CALLED A TOW TRUCK TO TAKE IT TO THE DEALER WHERE I BOUGHT THE CAR FROM AND THEY CLAIM I BOUGHT BAD FUEL AND THE ADDITIVE RUINED THE ENTIRE SYSTEM. NOW THE DEALER IS CLAIMING MY CAR NEEDS THE ENTIRE FUEL SYSTEM REPLACED INCLUDING THE INJECTORS, HIGH PRESSURE FUEL PUMP, ALL THE FUEL LINES, FUEL FILTER, FUEL TANK, LOW PRESSURE FUEL PUMP, AND FUEL SENSOR, WITH ESTIMATED COST OF $15,000+. NHTSA HAS IDENTIFIED THE HIGH PRESSURE FUEL PUMP FAILURES (HPFP) ON A MAJORITY OF GERMAN VEHICLES, INCLUDING VOLKSWAGEN, MERCEDES, AUDI, JUST TO NAME A FEW. THE FUEL QUALITY IS DIFFERENT IN THE US COMPARED TO EUROPEAN STANDARDS AS MOST OF THE US USES ULTRA-LOW SULFUR DIESEL. I BELIEVE THIS IS THE REASON WHY A LARGE NUMBER OF IMPORTED DIESELS ARE FAILING, COSTING THE AMERICAN TAXPAYERS INCREASED INSURANCE CLAIMS AND VEHICLE FAILURES.

NHTSA complaint #10564368 — an unverified report by a vehicle owner.

at 46,213 miles Arcadia, CA

ENGINE

I HAVE BEEN NOTICING AN INCREASING SMALL LEAK IN ENGINE OIL ON MY GARAGE FLOOR. RECENTLY I SAW A VERY LARGE PUDDLE WHILE PARKED AT A LOT AND HAD THE CAR TAKEN TO NEAREST DEALER. DEALERSHIP ADVISED REPLACING OIL COOLER AND ASSOCIATED SYSTEM PARTS. I BELIEVE IF I HAD NOT NOTICED LEAK/PUDDLE, ENGINE MAY HAVE SEIZED WHILE DRIVING. ALSO, ON MANY MB FORUMS, THE OIL COOLER IS IMPLICATED AS THE CULPRIT FOR A LARGE OIL LEAK.

NHTSA complaint #10546126 — an unverified report by a vehicle owner.

at 11,763 miles Gallup, NM

STEERING:COLUMN

2010 MERCEDES BENZ GL 350. CONSUMER WRITES IN REGARDS TO A FRACTURED STEERING COLUMN, WATER PUMP LEAK AND ENGINE OIL LEAK. *SMD THE CONSUMER STATED AT 11,763 THE STEERING COLUMN JACKET TUBE COVERING MOUNT FRACTURED, WHICH CAUSED BINDING AND WEAR ON THE SURROUNDING TRIM. THE COVERING AND TRIM WERE REPLACED. AT 26,163 THE WATER PUMP AND GASKET WERE REPLACED. THEN AT 50,548 MILES, AN ENGINE OIL LEAKED DEVELOPED FROM THE OIL COOLER, R&R TURBO CHARGER, R&R LEFT AND RIGHT CHARGE AIR MANIFOLDS. ALL OF THE SEALS WERE REPLACED.

NHTSA complaint #10515243 — an unverified report by a vehicle owner.

at 11,763 miles Gallup, NM

ENGINE AND ENGINE COOLING:ENGINE:DIESEL

2010 MERCEDES BENZ GL 350. CONSUMER WRITES IN REGARDS TO A FRACTURED STEERING COLUMN, WATER PUMP LEAK AND ENGINE OIL LEAK. *SMD THE CONSUMER STATED AT 11,763 THE STEERING COLUMN JACKET TUBE COVERING MOUNT FRACTURED, WHICH CAUSED BINDING AND WEAR ON THE SURROUNDING TRIM. THE COVERING AND TRIM WERE REPLACED. AT 26,163 THE WATER PUMP AND GASKET WERE REPLACED. THEN AT 50,548 MILES, AN ENGINE OIL LEAKED DEVELOPED FROM THE OIL COOLER, R&R TURBO CHARGER, R&R LEFT AND RIGHT CHARGE AIR MANIFOLDS. ALL OF THE SEALS WERE REPLACED.

NHTSA complaint #10515243 — an unverified report by a vehicle owner.

at 24,226 miles Virginia Beach, VA

SERVICE BRAKES

TL* THE CONTACT OWNS A OWNS A 2010 MERCEDES BENZ GL350. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE ABS WARNING LAMP ILLUMINATED. IMMEDIATELY AFTER THE FAILURE, THE BRAKES SEIZED AND PREVENTED THE VEHICLE FROM MOVING. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE FRONT SPEED SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 24,226. UPDATED 08/28/12*LJ UPDATED 08/29/12

NHTSA complaint #10462284 — an unverified report by a vehicle owner.

at 24,226 miles Virginia Beach, VA

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING

TL* THE CONTACT OWNS A OWNS A 2010 MERCEDES BENZ GL350. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE ABS WARNING LAMP ILLUMINATED. IMMEDIATELY AFTER THE FAILURE, THE BRAKES SEIZED AND PREVENTED THE VEHICLE FROM MOVING. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE FRONT SPEED SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 24,226. UPDATED 08/28/12*LJ UPDATED 08/29/12

NHTSA complaint #10462284 — an unverified report by a vehicle owner.