FaultScore

2010 Mercedes Benz GL450 airbag problems

21 of the 48 complaints about the 2010 Mercedes Benz GL450 are about the airbag system — 44% of everything reported for this model year. Half of the failures with a mileage on record happened before 110,000 miles.

F

21

Complaints

0

Crashes

0

Fires

0

Injuries

Exactly what failed

AIR Bags 21 100.0%

Airbags across every Mercedes Benz GL450 year

2010 21 27.6%
2011 34 44.7%
2012 21 27.6%

What owners said

Filed with NHTSA, in their own words.

at 110,000 miles Elk Grove, CA

AIR BAGS

The contact owns a 2010 Mercedes-Benz GL450. The contact stated while the vehicle started, the contact became aware that the air bag warning light was illuminated. The dealer was contacted because the vehicle was serviced under NHTSA Campaign Number: 16V081000 (Air Bags) however, the dealer stated that the seat belt was malfunctioning. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 110,000.

NHTSA complaint #11506441 — an unverified report by a vehicle owner.

at 150,000 miles Atlanta, GA

AIR BAGS

The contact owns a 2010 Mercedes-Benz GL450. The contact stated that while operating the vehicle, the air bag warning light remained illuminated. Additionally, the ABS warning light remained activated. The contact stated there was also a grinding sound while depressing the brake pedal. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 150,000.

NHTSA complaint #11495820 — an unverified report by a vehicle owner.

Missouri City, TN

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GL450. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF SUGAR LAND (15625 SOUTHWEST FWY, SUGAR LAND, TX 77478, (281) 207-1500) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11209240 — an unverified report by a vehicle owner.

Clearwater, FL

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GL450. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE DEALER (LOKEY MERCEDES-BENZ, 19820 US HWY 19 N, CLEARWATER, FL 33764, 727-362-6657) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11110230 — an unverified report by a vehicle owner.

Kaysville, UT

AIR BAGS

I RECEIVED CORRESPONDENCE OF THE SAFETY RECALL IN DECEMBER OF 2017. THE LETTER STATES OF DEATH AND AND SERIOUS INJURY AND AS OF TODAY MAY 25 2018. I HAVE NOT RECEIVED CORRESPONDENCE OF REPAIR OR DIRECTION.

NHTSA complaint #11097767 — an unverified report by a vehicle owner.

Centennial, CO

AIR BAGS

TAKATA RECALL IT HAS BEEN COUPLE YEARS SINCE THIS RECALL NOTIFIED. BUT THERE IS NO SIGN OF REPAIR COMING IN ANYTIME SOON. NOT COMFORTABLE WITH DRIVING THIS CAR. HOW DO I EXPEDITED THE REPAIR PROCESS? THANKS TUGA

NHTSA complaint #11072746 — an unverified report by a vehicle owner.

Macomb, MI

AIR BAGS

TAKATA RECALL

NHTSA complaint #11064048 — an unverified report by a vehicle owner.

Mountain TOP, PA

AIR BAGS

TAKATA RECALL - THE DEALER MOTORWORLD IN WILKES-BARRE, PA WILL NOT REPLACE THE AIRBAGS.

NHTSA complaint #11054385 — an unverified report by a vehicle owner.

Aliso Viejo, CA

AIR BAGS

TAKATA RECALL. I'M WRITING TO COMPLAIN ABOUT THE UNACCEPTABLE LENGTH OF TIME IT IS TAKING MERCEDES TO RECALL THIS PART. GIVEN WE'RE DRIVING AROUND WITH WHAT AMOUNTS TO A GRENADE IN OUR AIRBAGS, IT SHOULDN'T TAKE A YEAR AND A HALF (AND COUNTING) BETWEEN RECALL NOTICE DATE AND TODAY...WITH NO DATE FOR RESOLUTION YET IDENTIFIED BY MERCEDES. MY FAMILY IS AT RISK.

NHTSA complaint #11052013 — an unverified report by a vehicle owner.

Golden Meadow, LA

AIR BAGS

"TAKATA RECALL" DEALERSHIP DOES NOT RESPOND TO MY REQUEST TO REPAIR OR REPLACE AIR BAG. MERCEDES- BENZ OF NEW ORLEANS IS DEALERSHIP WHERE WE PURCHASED VEHICLE. ITS OVER A YEAR WITH THE SAME RESPONSE THAT THEY ARE WAITING FOR PARTS. WE ARE VERY CONCERNED ABOUT OUR SAFETY SHOULD WE BE IN AN ACCIDENT.

NHTSA complaint #11045505 — an unverified report by a vehicle owner.

Sacramento, CA

AIR BAGS

TAKATA RECALL. MERCEDES IS NOT CORRECTING THIS SAFETY ISSUE IN A TIMELY MATTER AND HAVE FAILED TO PROVIDE ME WITH EVEN AN ESTIMATED TIMEFRAME.

NHTSA complaint #11042930 — an unverified report by a vehicle owner.

Carol Stream, IL

AIR BAGS

TAKATA RECALL, AIRBAGS NOT IN STOCK AT DEALER, 8 WEEK WAIT PER SERVICE DEPARTMENT. DANGEROUS SITUATION TO WAIT SO LONG FOR REPLACEMENT OF DRIVER SIDE AIRBAG.

NHTSA complaint #11042963 — an unverified report by a vehicle owner.

at 94,275 miles Eagan, MN

AIR BAGS

TAKATA RECALL

NHTSA complaint #11042530 — an unverified report by a vehicle owner.

Phoenix, AZ

AIR BAGS

TAKATA RECALL AIR BAG HAS NOT BEEN REPLACED YET

NHTSA complaint #11041408 — an unverified report by a vehicle owner.

Fort Mccoy, FL

AIR BAGS

TAKATA RECALL HAS BEEN A YEAR NO RESULTS, NOW RECEIVED A NOTICE THEY ARE FILLING BANKRUPTCY! SO NOW WHAT?

NHTSA complaint #11039359 — an unverified report by a vehicle owner.

Clemson, SC

AIR BAGS

RECEIVED A LETTER IN THE MAIL IN 2016. CALLED LOCAL DEALERSHIP (GREENVILLE, SC LOCATION) AND WAS TOLD THEY DIDN'T HAVE THE PARTS/MATERIALS TO FIX THE AIRBAG ISSUE. ASKED IF THEY WOULD NOTIFY ME WHEN ITEMS WERE RECEIVED, AND DEALERSHIP SAID THEY WOULD NOT BE RECEIVING ANY PARTS TO FIX THE ISSUE BECAUSE THERE WAS A SHORTAGE... THEY DIDN'T KNOW HOW TO DIRECT ME. WASN'T SURE WHAT TO DO UNTIL A POST CARD WAS RECEIVED IN THE MAIL YESTERDAY. I'M NOT CERTAIN OF AN EXCEPT DATE. I RECALL IT BEING IN DECEMBER OF 2016 WHEN I CALLED THE LOCAL DEALERSHIP.

NHTSA complaint #11039473 — an unverified report by a vehicle owner.

Warriors Mark, PA

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GL450. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 11/03/17*LJ UPDATED 11/13/2017

NHTSA complaint #11023489 — an unverified report by a vehicle owner.

at 142,600 miles Castle Rock, CO

AIR BAGS

TAMARA RECALL NOT BEING FIX AND RISK OF SERIOUS INJURY. AND MERCEDES IS ON PENDING STATUS ON ALL RECALLS!

NHTSA complaint #11016314 — an unverified report by a vehicle owner.

Thonotosassa, FL

AIR BAGS

TAKATA RECALL, RECALL IS TAKING TO LONG AND MB SAYS THERE IS NO SOLUTION YET. THIS HAS BEEN GOING ON FOR OVER A YEAR. MB SHOULD HAVE TO REPURCHASE THE VEHICLE FOR A UNRESOLVED SAFETY ISSUE. WHAT ARE YOU DOING ABOUT IT?

NHTSA complaint #10919885 — an unverified report by a vehicle owner.

Silver Spring, MD

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GL450. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #10915916 — an unverified report by a vehicle owner.

at 37,696 miles Santa Barbara, CA

AIR BAGS

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ GL450. THE CONTACT STATED THAT THE DRIVER'S SIDE HEAD-REST AIR BAG INADVERTENTLY DEPLOYED WHILE DRIVING 65 MPH. THE CONTACT WAS NOT INVOLVED IN A CRASH. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THE CONTACT THAT THERE WAS A SHORT IN THE WIRING SYSTEM. THE DEALER REPLACED THE WIRING WITH A MORE STURDY TYPE OF WIRING. THE MANUFACTURER WAS NOTIFIED AND A COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 37,696. *DT

NHTSA complaint #10493738 — an unverified report by a vehicle owner.

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