FaultScore report
Owners have filed 15 complaints about the 2024 Mercedes Benz GLE 350 4MATIC with NHTSA between 2025 and 2026. The largest single group is the acceleration & cruise control.
15
Complaints
2
Crashes reported
0
Fires reported
0
Injuries reported
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Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Median failure at 32,300 miles
1 crashes, 0 fires
1 crashes, 0 fires
A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.
Reports where the owner recorded a crash, a fire, an injury or a death.
WHEELS
Catastrophic failure of the rear lower control arm. Complete fracture through its inboard mounting eye with no warning while my wife was driving the vehicle. The rear - passenger side corner dropped causing the vehicle to spin abruptly.
NHTSA complaint #11752631 — an unverified report by a vehicle owner.
SUSPENSION
Catastrophic failure of the rear lower control arm. Complete fracture through its inboard mounting eye with no warning while my wife was driving the vehicle. The rear - passenger side corner dropped causing the vehicle to spin abruptly.
NHTSA complaint #11752631 — an unverified report by a vehicle owner.
In the owners' own words, exactly as filed with NHTSA.
SERVICE BRAKES
My 2024 Mercedes-Benz GLE 350 unexpectedly braked on its own on two separate occasions while I was driving at a low speed, approximately 5 to 10 mph. There was no warning chime, no “BRAKE!” message, and no other warning immediately before the vehicle suddenly braked. One of the incidents occurred while driving through a drive-thru. The sudden braking was strong enough to jolt a properly restrained rear-seat passenger forward and caused discomfort around the waist area. I also received a dashboard warning stating “Active Parking Assist and PARKTRONIC Inoperative.” The vehicle was taken to an authorized Mercedes-Benz dealership, where it was inspected, scanned, test-driven, and a software update was performed. The dealership was unable to reproduce the unexpected braking and did not identify a confirmed cause for the braking incidents. The vehicle remains available for inspection upon request. I am concerned that this may be an intermittent safety-related malfunction involving the driver assistance, parking assistance, sensor, or braking systems because the vehicle applied the brakes unexpectedly without warning.
NHTSA complaint #11758340 — an unverified report by a vehicle owner.
WHEELS
Catastrophic failure of the rear lower control arm. Complete fracture through its inboard mounting eye with no warning while my wife was driving the vehicle. The rear - passenger side corner dropped causing the vehicle to spin abruptly.
NHTSA complaint #11752631 — an unverified report by a vehicle owner.
SUSPENSION
Catastrophic failure of the rear lower control arm. Complete fracture through its inboard mounting eye with no warning while my wife was driving the vehicle. The rear - passenger side corner dropped causing the vehicle to spin abruptly.
NHTSA complaint #11752631 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
Make & Model: 2024 Mercedes-Benz GLE350 Complaint Details: My driver side and passenger side , both sun visor’s factory plastic pivot hinge snapped apart under regular operation. The plastic arm split into two fragments, rendering the sun visor unusable — it droops down constantly and blocks part of my forward driving vision, creating a safety hazard while driving. There was no accident, no heavy items hung on the visor, and no forced or rough manipulation to cause damage. The original OEM pivot component is made of low-strength thin plastic with no internal metal support. Prolonged exposure to high heat inside the car from outdoor parking accelerated plastic embrittlement, resulting in early failure within just 2 years of vehicle ownership. This is a clear design and material quality defect from the manufacturer. The weak plastic pivot structure cannot sustain normal repeated folding of the sun visor. Photos of the broken plastic parts and the failed sun visor assembly are uploaded as supporting evidence.
NHTSA complaint #11748190 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
Windshield Wiper Collision & Breakage Issue Vehicle: 2024 Mercedes-Benz GLE350 While driving in heavy rain with the windshield wipers activated, the left and right wiper arms move at inconsistent speeds due to uneven friction on the windshield. The two wiper blades repeatedly crash into each other during every sweep cycle. Constant hard impact from the colliding wipers eventually snapped one of the wiper assemblies. This creates a severe safety hazard: broken wipers cannot clear rainwater from the windshield, leading to drastically reduced forward visibility while driving. This is not isolated damage from misuse, accident, or aftermarket wiper parts. Factory OEM wiper linkage, motor limit calibration and weak wiper arm springs are the root cause. Multiple other GLE owners have reported identical wiper collision problems on vehicle forums and dealer service records, confirming this is a widespread manufacturing/software calibration defect of the GLE platform. No collision or rough handling occurred prior to the failure; the issue started gradually with loud clattering noise during rain, then progressed to permanent breakage of the wiper arm.
NHTSA complaint #11748194 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE
The contact owns a 2024 Mercedes-Benz GLE 350. The contact stated that while driving at an undisclosed speed, the service brakes independently enabled. The contact stated that the vehicle stopped on a major interstate. In addition, several warning lights illuminated. The vehicle was driven to the contact's residence. The following day, the failure reoccurred. The contact stated that the vehicle displayed phantom braking. In addition, the contact noticed an unusual tapping sound, and several unknown warning lights were illuminated. The vehicle was towed to the dealer, however the failure was not duplicated. The contact stated that the vehicle was at the dealer for twenty-one days. In addition, the contact was offered the option to trade in the vehicle. The contact stated In addition, the contact referenced an unknown recall which had a similar failure description, however the contact's VIN was not associated. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 32,300.
NHTSA complaint #11727908 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
On multiple occasions, the vehicle has unexpectedly lost acceleration while driving. Specifically, while traveling on the highway, the vehicle will suddenly drop speed and fail to respond when pressing the accelerator. This creates a dangerous situation, as I am unable to maintain speed with surrounding traffic, increasing the risk of a collision. This issue appears to occur without warning and significantly impacts the safe operation of the vehicle. A sudden loss of power on a high-speed roadway is extremely hazardous and poses a risk to both myself and other drivers.
NHTSA complaint #11721248 — an unverified report by a vehicle owner.
ENGINE
On multiple occasions, the vehicle has unexpectedly lost acceleration while driving. Specifically, while traveling on the highway, the vehicle will suddenly drop speed and fail to respond when pressing the accelerator. This creates a dangerous situation, as I am unable to maintain speed with surrounding traffic, increasing the risk of a collision. This issue appears to occur without warning and significantly impacts the safe operation of the vehicle. A sudden loss of power on a high-speed roadway is extremely hazardous and poses a risk to both myself and other drivers.
NHTSA complaint #11721248 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Panoramic sunroof exploded when I was driving not external force was involved to make the sunroof explode the sound was like a gunshot small particles of glass fell to my face
NHTSA complaint #11718215 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
Panoramic sunroof exploded when I was driving not external force was involved to make the sunroof explode the sound was like a gunshot small particles of glass fell to my face
NHTSA complaint #11718215 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
The MPH Sign Recognition mistakes 30mph when the sign reads 70mph.When the Cruise Control is set for 70mph the car begins to brake by itself thinking it is 40mph over the posted limit.This may cause a rear end collision. As a result I have discontinued using the Cruise Control to avoid an accident. This problem may exist on other late model Mercedes-Benz with the Sign Recognition option.
NHTSA complaint #11704501 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The MPH Sign Recognition mistakes 30mph when the sign reads 70mph.When the Cruise Control is set for 70mph the car begins to brake by itself thinking it is 40mph over the posted limit.This may cause a rear end collision. As a result I have discontinued using the Cruise Control to avoid an accident. This problem may exist on other late model Mercedes-Benz with the Sign Recognition option.
NHTSA complaint #11704501 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
WHILE DRIVING ON AN INSIDE ROAD AT 35 MPH WITH NO TRAFFIC, THE CAR APPLIED SUDDEN BRAKES. MANY MESSAGES/SYMBOLS POPPED UP ON THE SCREEN WHICH I WAS NOT ABLE TO SEE . CAR ALMOST CAME TO SUDDEN STOP AND IT CLEARED UP AGAIN WITHIN SECONDS AND CAR STARTED MOVING AGAIN. THERE WAS NO DAMAGE TO CAR OR THE DRIVER. AT HIGH OR IN TRAFFIC, IT MAY RESULT IN AN ACCIDENT. THE INSIDENT HAPPENED ON OCTOBER 28, 2025 BETWEEN 1:00 PM TO 1:10 PM.
NHTSA complaint #11696337 — an unverified report by a vehicle owner.
SERVICE BRAKES
WHILE DRIVING ON AN INSIDE ROAD AT 35 MPH WITH NO TRAFFIC, THE CAR APPLIED SUDDEN BRAKES. MANY MESSAGES/SYMBOLS POPPED UP ON THE SCREEN WHICH I WAS NOT ABLE TO SEE . CAR ALMOST CAME TO SUDDEN STOP AND IT CLEARED UP AGAIN WITHIN SECONDS AND CAR STARTED MOVING AGAIN. THERE WAS NO DAMAGE TO CAR OR THE DRIVER. AT HIGH OR IN TRAFFIC, IT MAY RESULT IN AN ACCIDENT. THE INSIDENT HAPPENED ON OCTOBER 28, 2025 BETWEEN 1:00 PM TO 1:10 PM.
NHTSA complaint #11696337 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
WHILE DRIVING ON AN INSIDE ROAD AT 35 MPH WITH NO TRAFFIC, THE CAR APPLIED SUDDEN BRAKES. MANY MESSAGES/SYMBOLS POPPED UP ON THE SCREEN WHICH I WAS NOT ABLE TO SEE . CAR ALMOST CAME TO SUDDEN STOP AND IT CLEARED UP AGAIN WITHIN SECONDS AND CAR STARTED MOVING AGAIN. THERE WAS NO DAMAGE TO CAR OR THE DRIVER. AT HIGH OR IN TRAFFIC, IT MAY RESULT IN AN ACCIDENT. THE INSIDENT HAPPENED ON OCTOBER 28, 2025 BETWEEN 1:00 PM TO 1:10 PM.
NHTSA complaint #11696337 — an unverified report by a vehicle owner.