FaultScore

FaultScore report

2002 Mercedes Benz ML320 problems

Owners have filed 139 complaints about the 2002 Mercedes Benz ML320 with NHTSA between 2003 and 2024. The largest single group is the brakes. Across this model's run it ranks 4 of 9 worst.

D

FaultScore 65/100

Higher is worse. Measured against the other years of the Mercedes Benz ML320.

How this is worked out

The numbers

139

Complaints

8

Crashes reported

10

Fires reported

9

Injuries reported

104,000 mi

Median mileage at failure

Half of reported failures happened before this

18%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 58 vs 50 Severity 100 vs 50 Early failure 31 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 58
Against the median year of the Mercedes Benz ML320. 50 means typical for this model; 100 means roughly double.
Severity — 100
19.4% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 31
18% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2002 compares with every other Mercedes Benz ML320

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2002 Mercedes Benz ML320

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Brakes 25 18.0%

Median failure at 129,000 miles

Steering 24 17.3%

Median failure at 82,000 miles

0 crashes, 2 fires · median 95,000 mi

1 crashes, 0 fires · median 108,501 mi

Median failure at 129,000 miles

Engine & Cooling 8 5.8%

0 crashes, 1 fires · median 87,112 mi

Lights 7 5.0%

1 crashes, 1 fires · median 105,000 mi

Seats 6 4.3%

0 crashes, 3 fires · median 65,000 mi

Windows, Mirrors & Wipers 5 3.6%

Median failure at 70,000 miles

Suspension 5 3.6%

Median failure at 96,000 miles

Other & Unspecified 4 2.9%

1 crashes, 1 fires · median 112,000 mi

Wheels 3 2.2%

1 crashes, 1 fires · median 200,500 mi

Doors, Latches & Locks 2 1.4%

Median failure at 47,000 miles

Fuel & Propulsion 2 1.4%

Median failure at 89,670 miles

Body & Structure 2 1.4%

2 crashes, 1 fires

Airbags 2 1.4%

2 crashes, 0 fires · median 109,340 mi

Transmission & Drivetrain 2 1.4%

Median failure at 2,000 miles

Driver Assist & Collision Avoidance 1 0.7%
Tires 1 0.7%

Median failure at 76,000 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 5 5.3%
1,000 – 9,999 miles 4 4.2%
10,000 – 24,999 miles 5 5.3%
25,000 – 49,999 miles 5 5.3%
50,000 – 74,999 miles 14 14.7%
75,000 – 99,999 miles 12 12.6%
100,000 – 149,999 miles 36 37.9%
150,000+ miles 14 14.7%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Feb 2003 peak 6 May 2024

NHTSA investigations into the 2002 Mercedes Benz ML320

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

PE10050 Opened 21 Dec 2010 Closed 4 May 2011 EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

Brake lamp switch failure.

ODI opened the investigation based on reports that the subject vehicle brake lamp switch (switch) failure caused 1) inoperative brake lamps (stay on or fail to illuminate), and/or 2) shift interlock failure (shifter locked in park), and/or 3) the cruise control to fail to cancel with brake application.Consumers also reported the illumination of a warning lamp on the instrument panel.The switch contains three sets of electrical contacts and a (normally extended) spring loaded plunger that actuates the contacts as it moves.As installed in the vehicle, the plunger contacts the brake pedal arm and...

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Aurora, CO Crash 1 injured

AIR BAGS

FRONT END COLLISION - AIRBAGS FAILED TO DEPLOY.

NHTSA complaint #11165069 — an unverified report by a vehicle owner.

Aurora, CO Crash 1 injured

UNKNOWN OR OTHER

FRONT END COLLISION - AIRBAGS FAILED TO DEPLOY.

NHTSA complaint #11165069 — an unverified report by a vehicle owner.

Aurora, CO Crash 1 injured

STRUCTURE:BODY

FRONT END COLLISION - AIRBAGS FAILED TO DEPLOY.

NHTSA complaint #11165069 — an unverified report by a vehicle owner.

Dolton, IL Crash Fire 1 injured

WHEELS

YES THIS [XXX] COMING TO YOU TO LET YOU KNOW THAT I WAS AND A CAR ACCIDENT I WAS STRUCK BY AND VEHICLE MADE BY OLDSMOBILE YEAR 1998 PLATE NO. STATE [XXX] I WAS ON MY WAY HOME FROM DOWN TOWN FEDERAL COURT I WAS RIDING DOWN [XXX] CRASH DATE 08/21/2018. I WAS AT THE RED LIGHT I ALSO HAD MY HAZARD LIGHTS ON ALSO NOW I WAS SITTING AT THE RED LIGHT WAITING FOR THE TRAFFIC LIGHT TO TURN GREEN NEXT THING I KNOW THE SENIOR CITIZEN THE GUY WHO HIT ME FROM BEHIND. NEXT THING I KNOW MY 2002 ML320 MERCEDES BENZ DID A WHOLE 360 DEGREE SPIN AROUND I DIDN'T PANIC I WAS JUST AND TOTAL SHOCK I GOT OUT THE CAR AND WALK TO THE CAR TO CHECK IN SEE WAS THE PERSON OKAY OR NOT BECAUSE I DIDN'T KNOW WHO WAS DRIVING THE CAR WHEN I LOOK IN REALIZE IT WAS A SENIOR CITIZEN I ASK HIM ARE YOU OKAY HE SAID YES BUT HE WAS KIND OF DAZE I NOTICE THE CAR WAS LEAKING REAL BAD SO I STOOD ALL THE WAY BACK FOR MY SAFETY REASON BECAUSE THE PERSON WHO HIT ME WHICH IS THE SENIOR CITIZEN STARED TO SMOKE SO I STOOD ALL THE WAY BACK CAUSE I THOUGHT THE CAR WAS GO BLOW UP BUT I THANK GOD IT DIDN'T. SO THE AMBULANCE ARRIVE ON THE CAR ACCIDENT. THEY TOOK THE PERSON WHO HIT ME TO THE HOSPITAL. WHICH HE LIVED THEN ALL THE POLICE FORCES CAME I MEAN EVERY TOP LAW CAME PACE BY PACE TO MAKE SURE EVERYTHING WAS OKAY. LONG STORY SHORT. MY CAR WAS INVOLVE IN A CAR ACCIDENT OH YEAR I HAD MY SEAT BELT ON TOO SAFETY FIRST. GOD BLESS YOU ALL ALWAYS BUCKLE UP AND CHECK ALL YOU MIRROR. HAVE A NICE DAY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11128295 — an unverified report by a vehicle owner.

Dolton, IL Crash Fire 1 injured

EXTERIOR LIGHTING

YES THIS [XXX] COMING TO YOU TO LET YOU KNOW THAT I WAS AND A CAR ACCIDENT I WAS STRUCK BY AND VEHICLE MADE BY OLDSMOBILE YEAR 1998 PLATE NO. STATE [XXX] I WAS ON MY WAY HOME FROM DOWN TOWN FEDERAL COURT I WAS RIDING DOWN [XXX] CRASH DATE 08/21/2018. I WAS AT THE RED LIGHT I ALSO HAD MY HAZARD LIGHTS ON ALSO NOW I WAS SITTING AT THE RED LIGHT WAITING FOR THE TRAFFIC LIGHT TO TURN GREEN NEXT THING I KNOW THE SENIOR CITIZEN THE GUY WHO HIT ME FROM BEHIND. NEXT THING I KNOW MY 2002 ML320 MERCEDES BENZ DID A WHOLE 360 DEGREE SPIN AROUND I DIDN'T PANIC I WAS JUST AND TOTAL SHOCK I GOT OUT THE CAR AND WALK TO THE CAR TO CHECK IN SEE WAS THE PERSON OKAY OR NOT BECAUSE I DIDN'T KNOW WHO WAS DRIVING THE CAR WHEN I LOOK IN REALIZE IT WAS A SENIOR CITIZEN I ASK HIM ARE YOU OKAY HE SAID YES BUT HE WAS KIND OF DAZE I NOTICE THE CAR WAS LEAKING REAL BAD SO I STOOD ALL THE WAY BACK FOR MY SAFETY REASON BECAUSE THE PERSON WHO HIT ME WHICH IS THE SENIOR CITIZEN STARED TO SMOKE SO I STOOD ALL THE WAY BACK CAUSE I THOUGHT THE CAR WAS GO BLOW UP BUT I THANK GOD IT DIDN'T. SO THE AMBULANCE ARRIVE ON THE CAR ACCIDENT. THEY TOOK THE PERSON WHO HIT ME TO THE HOSPITAL. WHICH HE LIVED THEN ALL THE POLICE FORCES CAME I MEAN EVERY TOP LAW CAME PACE BY PACE TO MAKE SURE EVERYTHING WAS OKAY. LONG STORY SHORT. MY CAR WAS INVOLVE IN A CAR ACCIDENT OH YEAR I HAD MY SEAT BELT ON TOO SAFETY FIRST. GOD BLESS YOU ALL ALWAYS BUCKLE UP AND CHECK ALL YOU MIRROR. HAVE A NICE DAY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11128295 — an unverified report by a vehicle owner.

Dolton, IL Crash Fire 1 injured

STRUCTURE:BODY

YES THIS [XXX] COMING TO YOU TO LET YOU KNOW THAT I WAS AND A CAR ACCIDENT I WAS STRUCK BY AND VEHICLE MADE BY OLDSMOBILE YEAR 1998 PLATE NO. STATE [XXX] I WAS ON MY WAY HOME FROM DOWN TOWN FEDERAL COURT I WAS RIDING DOWN [XXX] CRASH DATE 08/21/2018. I WAS AT THE RED LIGHT I ALSO HAD MY HAZARD LIGHTS ON ALSO NOW I WAS SITTING AT THE RED LIGHT WAITING FOR THE TRAFFIC LIGHT TO TURN GREEN NEXT THING I KNOW THE SENIOR CITIZEN THE GUY WHO HIT ME FROM BEHIND. NEXT THING I KNOW MY 2002 ML320 MERCEDES BENZ DID A WHOLE 360 DEGREE SPIN AROUND I DIDN'T PANIC I WAS JUST AND TOTAL SHOCK I GOT OUT THE CAR AND WALK TO THE CAR TO CHECK IN SEE WAS THE PERSON OKAY OR NOT BECAUSE I DIDN'T KNOW WHO WAS DRIVING THE CAR WHEN I LOOK IN REALIZE IT WAS A SENIOR CITIZEN I ASK HIM ARE YOU OKAY HE SAID YES BUT HE WAS KIND OF DAZE I NOTICE THE CAR WAS LEAKING REAL BAD SO I STOOD ALL THE WAY BACK FOR MY SAFETY REASON BECAUSE THE PERSON WHO HIT ME WHICH IS THE SENIOR CITIZEN STARED TO SMOKE SO I STOOD ALL THE WAY BACK CAUSE I THOUGHT THE CAR WAS GO BLOW UP BUT I THANK GOD IT DIDN'T. SO THE AMBULANCE ARRIVE ON THE CAR ACCIDENT. THEY TOOK THE PERSON WHO HIT ME TO THE HOSPITAL. WHICH HE LIVED THEN ALL THE POLICE FORCES CAME I MEAN EVERY TOP LAW CAME PACE BY PACE TO MAKE SURE EVERYTHING WAS OKAY. LONG STORY SHORT. MY CAR WAS INVOLVE IN A CAR ACCIDENT OH YEAR I HAD MY SEAT BELT ON TOO SAFETY FIRST. GOD BLESS YOU ALL ALWAYS BUCKLE UP AND CHECK ALL YOU MIRROR. HAVE A NICE DAY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11128295 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 198,000 miles Lafayette, LA

WHEELS

The contact owns a 2002 Mercedes-Benz ML320. The contact stated while driving at approximately 25 MPH, the driver’s side front wheel independently braked. The contact stated he had not depressed the brake pedal but heard an abnormal sound from the tire screeching as the wheel had stopped rolling. The contact stated that the ESP traction warning light was illuminated. The contact pulled the vehicle over, turned off, restarted the vehicle, and was able to continue driving. The contact stated that the failure occurred several minutes later. The contact stated that the failure occurred one other time and had not happened again. The contact had not taken the vehicle to a local dealer or independent. The vehicle had not been diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 198,000.

NHTSA complaint #11586737 — an unverified report by a vehicle owner.

at 198,000 miles Lafayette, LA

SERVICE BRAKES

The contact owns a 2002 Mercedes-Benz ML320. The contact stated while driving at approximately 25 MPH, the driver’s side front wheel independently braked. The contact stated he had not depressed the brake pedal but heard an abnormal sound from the tire screeching as the wheel had stopped rolling. The contact stated that the ESP traction warning light was illuminated. The contact pulled the vehicle over, turned off, restarted the vehicle, and was able to continue driving. The contact stated that the failure occurred several minutes later. The contact stated that the failure occurred one other time and had not happened again. The contact had not taken the vehicle to a local dealer or independent. The vehicle had not been diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 198,000.

NHTSA complaint #11586737 — an unverified report by a vehicle owner.

Costa Mesa, CA

SERVICE BRAKES

The car brakes suddenly by itself just after the ESB/ABS lights come on along with an exclamation point (!). This has happened randomly at least 4 times since we purchased the car. Once at high speeds on the highway. It appears this problem is common with other owners of Mercedes 2001-2002 ML's. According to the forums below, the problem seems to be a "YAW RATE SENSOR" malfunction or defect. My Mercedes mechanic saw no error codes for this component and it seem extremely expensive (forum states part is $3000) to replace. The https://mbworld.org/forums/m-class-w163/233486-big-problems-ml320-pls-help-2.html

NHTSA complaint #11462862 — an unverified report by a vehicle owner.

Costa Mesa, CA

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

The car brakes suddenly by itself just after the ESB/ABS lights come on along with an exclamation point (!). This has happened randomly at least 4 times since we purchased the car. Once at high speeds on the highway. It appears this problem is common with other owners of Mercedes 2001-2002 ML's. According to the forums below, the problem seems to be a "YAW RATE SENSOR" malfunction or defect. My Mercedes mechanic saw no error codes for this component and it seem extremely expensive (forum states part is $3000) to replace. The https://mbworld.org/forums/m-class-w163/233486-big-problems-ml320-pls-help-2.html

NHTSA complaint #11462862 — an unverified report by a vehicle owner.

at 203,000 miles Pacoima, CA

WHEELS

FUSE BOX SOME HAS POWER SOME NOT. FRONT LEFT WHEEL MAKING THIS NOISE AND STOPS AFTER 25 MILES PER HOUR RADIO VOLUME LOW WHEN IGNITION KEY IS ON POSITION 3 WHEN KEY IT'S IN THE POSITION 2 LAUD VOLUME WHEN KEY IS NOT IN I CAN TURN ON THE STEREO

NHTSA complaint #11298583 — an unverified report by a vehicle owner.

at 203,000 miles Pacoima, CA

ELECTRICAL SYSTEM

FUSE BOX SOME HAS POWER SOME NOT. FRONT LEFT WHEEL MAKING THIS NOISE AND STOPS AFTER 25 MILES PER HOUR RADIO VOLUME LOW WHEN IGNITION KEY IS ON POSITION 3 WHEN KEY IT'S IN THE POSITION 2 LAUD VOLUME WHEN KEY IS NOT IN I CAN TURN ON THE STEREO

NHTSA complaint #11298583 — an unverified report by a vehicle owner.

at 203,000 miles Pacoima, CA

SERVICE BRAKES

FUSE BOX SOME HAS POWER SOME NOT. FRONT LEFT WHEEL MAKING THIS NOISE AND STOPS AFTER 25 MILES PER HOUR RADIO VOLUME LOW WHEN IGNITION KEY IS ON POSITION 3 WHEN KEY IT'S IN THE POSITION 2 LAUD VOLUME WHEN KEY IS NOT IN I CAN TURN ON THE STEREO

NHTSA complaint #11298583 — an unverified report by a vehicle owner.

Aurora, CO Crash 1 injured

AIR BAGS

FRONT END COLLISION - AIRBAGS FAILED TO DEPLOY.

NHTSA complaint #11165069 — an unverified report by a vehicle owner.

Aurora, CO Crash 1 injured

UNKNOWN OR OTHER

FRONT END COLLISION - AIRBAGS FAILED TO DEPLOY.

NHTSA complaint #11165069 — an unverified report by a vehicle owner.

Aurora, CO Crash 1 injured

STRUCTURE:BODY

FRONT END COLLISION - AIRBAGS FAILED TO DEPLOY.

NHTSA complaint #11165069 — an unverified report by a vehicle owner.

Dolton, IL Crash Fire 1 injured

WHEELS

YES THIS [XXX] COMING TO YOU TO LET YOU KNOW THAT I WAS AND A CAR ACCIDENT I WAS STRUCK BY AND VEHICLE MADE BY OLDSMOBILE YEAR 1998 PLATE NO. STATE [XXX] I WAS ON MY WAY HOME FROM DOWN TOWN FEDERAL COURT I WAS RIDING DOWN [XXX] CRASH DATE 08/21/2018. I WAS AT THE RED LIGHT I ALSO HAD MY HAZARD LIGHTS ON ALSO NOW I WAS SITTING AT THE RED LIGHT WAITING FOR THE TRAFFIC LIGHT TO TURN GREEN NEXT THING I KNOW THE SENIOR CITIZEN THE GUY WHO HIT ME FROM BEHIND. NEXT THING I KNOW MY 2002 ML320 MERCEDES BENZ DID A WHOLE 360 DEGREE SPIN AROUND I DIDN'T PANIC I WAS JUST AND TOTAL SHOCK I GOT OUT THE CAR AND WALK TO THE CAR TO CHECK IN SEE WAS THE PERSON OKAY OR NOT BECAUSE I DIDN'T KNOW WHO WAS DRIVING THE CAR WHEN I LOOK IN REALIZE IT WAS A SENIOR CITIZEN I ASK HIM ARE YOU OKAY HE SAID YES BUT HE WAS KIND OF DAZE I NOTICE THE CAR WAS LEAKING REAL BAD SO I STOOD ALL THE WAY BACK FOR MY SAFETY REASON BECAUSE THE PERSON WHO HIT ME WHICH IS THE SENIOR CITIZEN STARED TO SMOKE SO I STOOD ALL THE WAY BACK CAUSE I THOUGHT THE CAR WAS GO BLOW UP BUT I THANK GOD IT DIDN'T. SO THE AMBULANCE ARRIVE ON THE CAR ACCIDENT. THEY TOOK THE PERSON WHO HIT ME TO THE HOSPITAL. WHICH HE LIVED THEN ALL THE POLICE FORCES CAME I MEAN EVERY TOP LAW CAME PACE BY PACE TO MAKE SURE EVERYTHING WAS OKAY. LONG STORY SHORT. MY CAR WAS INVOLVE IN A CAR ACCIDENT OH YEAR I HAD MY SEAT BELT ON TOO SAFETY FIRST. GOD BLESS YOU ALL ALWAYS BUCKLE UP AND CHECK ALL YOU MIRROR. HAVE A NICE DAY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11128295 — an unverified report by a vehicle owner.

Dolton, IL Crash Fire 1 injured

EXTERIOR LIGHTING

YES THIS [XXX] COMING TO YOU TO LET YOU KNOW THAT I WAS AND A CAR ACCIDENT I WAS STRUCK BY AND VEHICLE MADE BY OLDSMOBILE YEAR 1998 PLATE NO. STATE [XXX] I WAS ON MY WAY HOME FROM DOWN TOWN FEDERAL COURT I WAS RIDING DOWN [XXX] CRASH DATE 08/21/2018. I WAS AT THE RED LIGHT I ALSO HAD MY HAZARD LIGHTS ON ALSO NOW I WAS SITTING AT THE RED LIGHT WAITING FOR THE TRAFFIC LIGHT TO TURN GREEN NEXT THING I KNOW THE SENIOR CITIZEN THE GUY WHO HIT ME FROM BEHIND. NEXT THING I KNOW MY 2002 ML320 MERCEDES BENZ DID A WHOLE 360 DEGREE SPIN AROUND I DIDN'T PANIC I WAS JUST AND TOTAL SHOCK I GOT OUT THE CAR AND WALK TO THE CAR TO CHECK IN SEE WAS THE PERSON OKAY OR NOT BECAUSE I DIDN'T KNOW WHO WAS DRIVING THE CAR WHEN I LOOK IN REALIZE IT WAS A SENIOR CITIZEN I ASK HIM ARE YOU OKAY HE SAID YES BUT HE WAS KIND OF DAZE I NOTICE THE CAR WAS LEAKING REAL BAD SO I STOOD ALL THE WAY BACK FOR MY SAFETY REASON BECAUSE THE PERSON WHO HIT ME WHICH IS THE SENIOR CITIZEN STARED TO SMOKE SO I STOOD ALL THE WAY BACK CAUSE I THOUGHT THE CAR WAS GO BLOW UP BUT I THANK GOD IT DIDN'T. SO THE AMBULANCE ARRIVE ON THE CAR ACCIDENT. THEY TOOK THE PERSON WHO HIT ME TO THE HOSPITAL. WHICH HE LIVED THEN ALL THE POLICE FORCES CAME I MEAN EVERY TOP LAW CAME PACE BY PACE TO MAKE SURE EVERYTHING WAS OKAY. LONG STORY SHORT. MY CAR WAS INVOLVE IN A CAR ACCIDENT OH YEAR I HAD MY SEAT BELT ON TOO SAFETY FIRST. GOD BLESS YOU ALL ALWAYS BUCKLE UP AND CHECK ALL YOU MIRROR. HAVE A NICE DAY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11128295 — an unverified report by a vehicle owner.

Dolton, IL Crash Fire 1 injured

STRUCTURE:BODY

YES THIS [XXX] COMING TO YOU TO LET YOU KNOW THAT I WAS AND A CAR ACCIDENT I WAS STRUCK BY AND VEHICLE MADE BY OLDSMOBILE YEAR 1998 PLATE NO. STATE [XXX] I WAS ON MY WAY HOME FROM DOWN TOWN FEDERAL COURT I WAS RIDING DOWN [XXX] CRASH DATE 08/21/2018. I WAS AT THE RED LIGHT I ALSO HAD MY HAZARD LIGHTS ON ALSO NOW I WAS SITTING AT THE RED LIGHT WAITING FOR THE TRAFFIC LIGHT TO TURN GREEN NEXT THING I KNOW THE SENIOR CITIZEN THE GUY WHO HIT ME FROM BEHIND. NEXT THING I KNOW MY 2002 ML320 MERCEDES BENZ DID A WHOLE 360 DEGREE SPIN AROUND I DIDN'T PANIC I WAS JUST AND TOTAL SHOCK I GOT OUT THE CAR AND WALK TO THE CAR TO CHECK IN SEE WAS THE PERSON OKAY OR NOT BECAUSE I DIDN'T KNOW WHO WAS DRIVING THE CAR WHEN I LOOK IN REALIZE IT WAS A SENIOR CITIZEN I ASK HIM ARE YOU OKAY HE SAID YES BUT HE WAS KIND OF DAZE I NOTICE THE CAR WAS LEAKING REAL BAD SO I STOOD ALL THE WAY BACK FOR MY SAFETY REASON BECAUSE THE PERSON WHO HIT ME WHICH IS THE SENIOR CITIZEN STARED TO SMOKE SO I STOOD ALL THE WAY BACK CAUSE I THOUGHT THE CAR WAS GO BLOW UP BUT I THANK GOD IT DIDN'T. SO THE AMBULANCE ARRIVE ON THE CAR ACCIDENT. THEY TOOK THE PERSON WHO HIT ME TO THE HOSPITAL. WHICH HE LIVED THEN ALL THE POLICE FORCES CAME I MEAN EVERY TOP LAW CAME PACE BY PACE TO MAKE SURE EVERYTHING WAS OKAY. LONG STORY SHORT. MY CAR WAS INVOLVE IN A CAR ACCIDENT OH YEAR I HAD MY SEAT BELT ON TOO SAFETY FIRST. GOD BLESS YOU ALL ALWAYS BUCKLE UP AND CHECK ALL YOU MIRROR. HAVE A NICE DAY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11128295 — an unverified report by a vehicle owner.

Dolton, IL

VEHICLE SPEED CONTROL

"TAKATS RECALL" 1ST ISSUE I NOTICED IS WHEN I GAVE SOMEONE A JUMP OFF A DEAD CAR BATTERY. AS I WAS DRIVEN I NOTICED MY CAR BATTERY LIGHT CAME ON MEANING MY BATTERY WAS DECREASING POWER AND IT DID I WAS ON MY WAY HOME DRIVEN I NOTICED MY CAR LOSING POWER IN THE CAR SHUT COMPLETELY OFF SO I PULLED TO THE SIDE AND I CALLED SOMEONE TO GIVE ME A JUMP THE CAR STARTED BACK UP DROVE ABOUT 3, BLOCKS AND THE CAR SHUT COMPLETELY OFF AGAIN SO I PURCHASED A BRAND NEW BATTERY REPLACING THE OLD BATTERY WITH AN NEW ONE. GOT ANOTHER JUMP TO GIVE THE THE BATTERY SOME EXTRA JUICE. AFTER I RECEIVED THE JUMP I'M BACK ON THE ROAD. IN THE ANCIENT OCCUR AGAIN SO I CALLED SOMEONE TO GIVE ME A JUMP. THIS TIME THE CAR DIDN'T START. SO I HAD TO GET IT TOW HOME. GOT HOME DID SOME RESEARCH IN FOUND OUT IT WAS THE ALTERNATOR. REPLACE THE OLD ALTERNATOR WITH A NEW ONE. 2ND ISSUE I NOTICED AFTER I REPLACED THE OLD ALTERNATOR WITH THE NEW ONE I NOTICED MY TWO FANS BLOWER WILL CONTINUOUSLY RUN FOR HOURS WHEN I TAKE MY CAR KEYS OUT OF THE IGNITION. AND DUE TO THAT THAT CAUSE MY DRAINED MY BATTERY CAUSING ME TO LOSE POWER AND MY CAR WON'T BE ABLE TO START WHEN I PUT MY KEY IN THE IGNITION I DON'T KNO IF THEY CONNECTED A WIRE TO KEEP RUNNING IF SO HE WAS TO SUPPOSED TO TELL ME THAT WHICH HE DIDN'T. 3RD ISSUE I NOTICED I RECENTLY ADDED NEW FRONT PADS AND ROTOR'S NEW REAR PADS AND ROTORS 1 NEW REAR PASSSGER SIDE BRAKE CALIPER. MY BRAKE LIGHTS STILL APPEARED TO POP UP I TOLD THE MERCHANT HE TOLD ME IT COULD BE A SENSOR FAILURE AND GET CHECK OUT AT A MERCEDES BENZ DEALER. 4TH ISSUE THE TRIANGLE LIGHT LOCATED IN THE CENTER OF DASH FLASHES OCCASIONALLY CAUSING UNDER CERTAIN CIRCUMSTANCES, TAPPING THE BRAKE PEDAL MAY NOT AUTOMATICALLY DISENGAGE CRUISE CONTROL AS EXPECTED IN CERTAIN MODEL YEAR RECALL SUBJECT: SUSPENSION: FRONT CONTROL ARM UPPER ARM .RECALL: 6/SERVICE BULLETINS: 2

NHTSA complaint #11102558 — an unverified report by a vehicle owner.

Dolton, IL

UNKNOWN OR OTHER

"TAKATS RECALL" 1ST ISSUE I NOTICED IS WHEN I GAVE SOMEONE A JUMP OFF A DEAD CAR BATTERY. AS I WAS DRIVEN I NOTICED MY CAR BATTERY LIGHT CAME ON MEANING MY BATTERY WAS DECREASING POWER AND IT DID I WAS ON MY WAY HOME DRIVEN I NOTICED MY CAR LOSING POWER IN THE CAR SHUT COMPLETELY OFF SO I PULLED TO THE SIDE AND I CALLED SOMEONE TO GIVE ME A JUMP THE CAR STARTED BACK UP DROVE ABOUT 3, BLOCKS AND THE CAR SHUT COMPLETELY OFF AGAIN SO I PURCHASED A BRAND NEW BATTERY REPLACING THE OLD BATTERY WITH AN NEW ONE. GOT ANOTHER JUMP TO GIVE THE THE BATTERY SOME EXTRA JUICE. AFTER I RECEIVED THE JUMP I'M BACK ON THE ROAD. IN THE ANCIENT OCCUR AGAIN SO I CALLED SOMEONE TO GIVE ME A JUMP. THIS TIME THE CAR DIDN'T START. SO I HAD TO GET IT TOW HOME. GOT HOME DID SOME RESEARCH IN FOUND OUT IT WAS THE ALTERNATOR. REPLACE THE OLD ALTERNATOR WITH A NEW ONE. 2ND ISSUE I NOTICED AFTER I REPLACED THE OLD ALTERNATOR WITH THE NEW ONE I NOTICED MY TWO FANS BLOWER WILL CONTINUOUSLY RUN FOR HOURS WHEN I TAKE MY CAR KEYS OUT OF THE IGNITION. AND DUE TO THAT THAT CAUSE MY DRAINED MY BATTERY CAUSING ME TO LOSE POWER AND MY CAR WON'T BE ABLE TO START WHEN I PUT MY KEY IN THE IGNITION I DON'T KNO IF THEY CONNECTED A WIRE TO KEEP RUNNING IF SO HE WAS TO SUPPOSED TO TELL ME THAT WHICH HE DIDN'T. 3RD ISSUE I NOTICED I RECENTLY ADDED NEW FRONT PADS AND ROTOR'S NEW REAR PADS AND ROTORS 1 NEW REAR PASSSGER SIDE BRAKE CALIPER. MY BRAKE LIGHTS STILL APPEARED TO POP UP I TOLD THE MERCHANT HE TOLD ME IT COULD BE A SENSOR FAILURE AND GET CHECK OUT AT A MERCEDES BENZ DEALER. 4TH ISSUE THE TRIANGLE LIGHT LOCATED IN THE CENTER OF DASH FLASHES OCCASIONALLY CAUSING UNDER CERTAIN CIRCUMSTANCES, TAPPING THE BRAKE PEDAL MAY NOT AUTOMATICALLY DISENGAGE CRUISE CONTROL AS EXPECTED IN CERTAIN MODEL YEAR RECALL SUBJECT: SUSPENSION: FRONT CONTROL ARM UPPER ARM .RECALL: 6/SERVICE BULLETINS: 2

NHTSA complaint #11102558 — an unverified report by a vehicle owner.

Dolton, IL

ELECTRICAL SYSTEM

"TAKATS RECALL" 1ST ISSUE I NOTICED IS WHEN I GAVE SOMEONE A JUMP OFF A DEAD CAR BATTERY. AS I WAS DRIVEN I NOTICED MY CAR BATTERY LIGHT CAME ON MEANING MY BATTERY WAS DECREASING POWER AND IT DID I WAS ON MY WAY HOME DRIVEN I NOTICED MY CAR LOSING POWER IN THE CAR SHUT COMPLETELY OFF SO I PULLED TO THE SIDE AND I CALLED SOMEONE TO GIVE ME A JUMP THE CAR STARTED BACK UP DROVE ABOUT 3, BLOCKS AND THE CAR SHUT COMPLETELY OFF AGAIN SO I PURCHASED A BRAND NEW BATTERY REPLACING THE OLD BATTERY WITH AN NEW ONE. GOT ANOTHER JUMP TO GIVE THE THE BATTERY SOME EXTRA JUICE. AFTER I RECEIVED THE JUMP I'M BACK ON THE ROAD. IN THE ANCIENT OCCUR AGAIN SO I CALLED SOMEONE TO GIVE ME A JUMP. THIS TIME THE CAR DIDN'T START. SO I HAD TO GET IT TOW HOME. GOT HOME DID SOME RESEARCH IN FOUND OUT IT WAS THE ALTERNATOR. REPLACE THE OLD ALTERNATOR WITH A NEW ONE. 2ND ISSUE I NOTICED AFTER I REPLACED THE OLD ALTERNATOR WITH THE NEW ONE I NOTICED MY TWO FANS BLOWER WILL CONTINUOUSLY RUN FOR HOURS WHEN I TAKE MY CAR KEYS OUT OF THE IGNITION. AND DUE TO THAT THAT CAUSE MY DRAINED MY BATTERY CAUSING ME TO LOSE POWER AND MY CAR WON'T BE ABLE TO START WHEN I PUT MY KEY IN THE IGNITION I DON'T KNO IF THEY CONNECTED A WIRE TO KEEP RUNNING IF SO HE WAS TO SUPPOSED TO TELL ME THAT WHICH HE DIDN'T. 3RD ISSUE I NOTICED I RECENTLY ADDED NEW FRONT PADS AND ROTOR'S NEW REAR PADS AND ROTORS 1 NEW REAR PASSSGER SIDE BRAKE CALIPER. MY BRAKE LIGHTS STILL APPEARED TO POP UP I TOLD THE MERCHANT HE TOLD ME IT COULD BE A SENSOR FAILURE AND GET CHECK OUT AT A MERCEDES BENZ DEALER. 4TH ISSUE THE TRIANGLE LIGHT LOCATED IN THE CENTER OF DASH FLASHES OCCASIONALLY CAUSING UNDER CERTAIN CIRCUMSTANCES, TAPPING THE BRAKE PEDAL MAY NOT AUTOMATICALLY DISENGAGE CRUISE CONTROL AS EXPECTED IN CERTAIN MODEL YEAR RECALL SUBJECT: SUSPENSION: FRONT CONTROL ARM UPPER ARM .RECALL: 6/SERVICE BULLETINS: 2

NHTSA complaint #11102558 — an unverified report by a vehicle owner.

Dalton, IL

ENGINE

TL* THE CONTACT OWNS A 2002 MERCEDES-BENZ ML320. THE CONTACT STATED THAT THE AIR CONDITIONER FAILED TO TURN OFF WHEN THE ENGINE WAS TURNED OFF. THE CONTACT ALSO STATED THAT THE VEHICLE WAS DIFFICULT TO START. THE CONTACT PURCHASED AND INSTALLED A NEW ALTERNATOR; HOWEVER, THE VEHICLE FAILED TO START. THE BATTERY WAS ALSO REPLACED, BUT THE ENGINE STILL TOOK SEVERAL ATTEMPTS TO START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT SCHEDULED AN APPOINTMENT WITH PRIME TIME NISSAN OF SCHERERVILLE (1301 INDIANAPOLIS BLVD, SCHERERVILLE, IN 46375) FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA complaint #11102413 — an unverified report by a vehicle owner.

Philadelphia, PA

SUSPENSION

MAJOR STEERING PROBLEMS

NHTSA complaint #11075564 — an unverified report by a vehicle owner.

at 106,500 miles Wilbur, OR

ELECTRICAL SYSTEM

I WAS DRIVING ON A BUSY INTERSECTION IN MY 2002 MERCEDES BENZ ML320 WHEN DRIVING THE YELLOW TRIANGLE IN THE SPEEDOMETER STARTS TO FLASH AND ALL THE BREAKS LOCK UP, THIS IS FOLLOWED BY A STALL, THANKFULLY I WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD WITHOUT BEING HIT. AFTER DOING SOME RESEARCH I DISCOVERED THAT MANY MERCEDES ML320 OWNERS WERE HAVING THIS SAME PROBLEM. SPECIFICALLY THE YAW RATE SENSOR. THIS IS A SERIOUS LIFE THREATENING ISSUE THAT CAN INJURE OR WORSE YET KILL SOMEONE. YOU GUYS NEED TO DO A RECALL BEFORE SOMEONE DIES!

NHTSA complaint #11057753 — an unverified report by a vehicle owner.

at 106,500 miles Wilbur, OR

SERVICE BRAKES

I WAS DRIVING ON A BUSY INTERSECTION IN MY 2002 MERCEDES BENZ ML320 WHEN DRIVING THE YELLOW TRIANGLE IN THE SPEEDOMETER STARTS TO FLASH AND ALL THE BREAKS LOCK UP, THIS IS FOLLOWED BY A STALL, THANKFULLY I WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD WITHOUT BEING HIT. AFTER DOING SOME RESEARCH I DISCOVERED THAT MANY MERCEDES ML320 OWNERS WERE HAVING THIS SAME PROBLEM. SPECIFICALLY THE YAW RATE SENSOR. THIS IS A SERIOUS LIFE THREATENING ISSUE THAT CAN INJURE OR WORSE YET KILL SOMEONE. YOU GUYS NEED TO DO A RECALL BEFORE SOMEONE DIES!

NHTSA complaint #11057753 — an unverified report by a vehicle owner.

at 106,500 miles Wilbur, OR

ELECTRONIC STABILITY CONTROL (ESC)

I WAS DRIVING ON A BUSY INTERSECTION IN MY 2002 MERCEDES BENZ ML320 WHEN DRIVING THE YELLOW TRIANGLE IN THE SPEEDOMETER STARTS TO FLASH AND ALL THE BREAKS LOCK UP, THIS IS FOLLOWED BY A STALL, THANKFULLY I WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD WITHOUT BEING HIT. AFTER DOING SOME RESEARCH I DISCOVERED THAT MANY MERCEDES ML320 OWNERS WERE HAVING THIS SAME PROBLEM. SPECIFICALLY THE YAW RATE SENSOR. THIS IS A SERIOUS LIFE THREATENING ISSUE THAT CAN INJURE OR WORSE YET KILL SOMEONE. YOU GUYS NEED TO DO A RECALL BEFORE SOMEONE DIES!

NHTSA complaint #11057753 — an unverified report by a vehicle owner.

Jamaica, NY

STEERING

TL* THE CONTACT OWNS A 2002 MERCEDES BENZ ML320. THE CONTACT STATED THAT THE BAS AND ESP WARNING INDICATORS ILLUMINATED. IN ADDITION, THE CONTACT EXPERIENCED EXTREME DIFFICULTY TURNING LEFT AND RIGHT AND HAD TO RESTART THE VEHICLE SEVERAL TIMES DUE TO THE FAILURES. THE UNKNOWN DEALER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS ALSO NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA complaint #11000157 — an unverified report by a vehicle owner.

Jamaica, NY

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2002 MERCEDES BENZ ML320. THE CONTACT STATED THAT THE BAS AND ESP WARNING INDICATORS ILLUMINATED. IN ADDITION, THE CONTACT EXPERIENCED EXTREME DIFFICULTY TURNING LEFT AND RIGHT AND HAD TO RESTART THE VEHICLE SEVERAL TIMES DUE TO THE FAILURES. THE UNKNOWN DEALER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS ALSO NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA complaint #11000157 — an unverified report by a vehicle owner.

at 200,000 miles Salinas, CA

STEERING

I WAS PULLING AWAY FROM THE CURB, STEERING WHEEL STARTED MAKING WHINING NOISES AND HARDER TO TURN. I CONTINUED ON CITY STREETS THEN TO A FREEWAY WHERE MY CAR BEGAN TO OVERHEAT. I PULLED OVER AT A GAS STATION OPENED THE HOOD AND COULD SEE FLUID ALL OVER RIGHT LOWER DRIVER SIDE. IT SEEMED TO BE COMING FROM A HOSE BY THE POWER STEERING CAP AND THE RIGHT SIDE OF THE RADIATOR. UNDER THE CAR SAME SPOT RIGHT PASSENGER SIDE I COULD SEE POWER STEERING AND RADIATOR COOLANT LEAKING FROM THAT AREA.

NHTSA complaint #10966233 — an unverified report by a vehicle owner.

at 200,000 miles Salinas, CA

ENGINE

I WAS PULLING AWAY FROM THE CURB, STEERING WHEEL STARTED MAKING WHINING NOISES AND HARDER TO TURN. I CONTINUED ON CITY STREETS THEN TO A FREEWAY WHERE MY CAR BEGAN TO OVERHEAT. I PULLED OVER AT A GAS STATION OPENED THE HOOD AND COULD SEE FLUID ALL OVER RIGHT LOWER DRIVER SIDE. IT SEEMED TO BE COMING FROM A HOSE BY THE POWER STEERING CAP AND THE RIGHT SIDE OF THE RADIATOR. UNDER THE CAR SAME SPOT RIGHT PASSENGER SIDE I COULD SEE POWER STEERING AND RADIATOR COOLANT LEAKING FROM THAT AREA.

NHTSA complaint #10966233 — an unverified report by a vehicle owner.