33 of the
178 complaints about the 1994 Mercury Cougar are about the
engine — 19% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
73,500 miles.
CAR OVERHEATS DUE TO A BAD HEAD GASKET. PER FORD'S TSB 00M10, THIS IS A KNOWN DESIGN ISSUE THAT THEY FIXED ONLY IF THERE WAS A PROBLE DURING THE FIRST 7 YEARS AFTER THE WARRANTY INCEPTION DATE FOR 1994 AND 1995 VEHICLES WITH A 3.8L ENGINE. THIS DEFECT CAN EASILY RESULT IN A SAFETY CONCERN DUE TO THE POSSIBILITY OF AN ENGINE FIRE DUE TO THE EXTREME HEAT IF OIL LEAKS ON THE ENGINE WHEN THE GASKET FAILS.
NHTSA complaint #10059920 — an unverified report by a vehicle owner.
Stafford, VA
ENGINE AND ENGINE COOLING
WE BOUGHT A MERCURY COUGAR 1994 AND DISCOVERED WE HAVE A BLOWN HEAD GASKET. WE JUST FOUND OUT THAT IT IS VIRTUALLY IMPOSSIBLE TO FIND AN ENGINE FOR THE V6 MODEL AT A REASONABLE PRICE. WE ALSO FOUND OUT THAT THIS 1994 MODEL IS FAMOUS FOR BLOWN HEAD GASKETS.
NHTSA complaint #10042952 — an unverified report by a vehicle owner.
at 30,000 milesSaint Louis, MO
ENGINE AND ENGINE COOLING:ENGINE
ENGINE WAS REPLACED AT 87,000 MILES UNDER RECALL FOR HEAD GASKET FAILURE. 30,000 MILES LATER ENGINE HEAD BLEW UP AGAIN DUE TO THE PLACEMENT OF A HELICOIL IN THE RE-MANUFACTURED ENGINE. THIS HELICOIL WAS PRESENT IN THE RE-MANUFACTURED ENGINE FROM THE FACTORY. I CONSIDER THIS TO BE A DEFECT IN THE RE-MANUFACTURED ENGINE, AS THE HEAD SHOULD HAVE BEEN MACHINED BY THE FACTORY NOT JUST HAVE A HELICOIL STUFFED IN. THIS IIS THE CAUSE OF THE NEW FAILURE AND FOR REFUSES TO REPAIR. *NLM
NHTSA complaint #10036605 — an unverified report by a vehicle owner.
at 87,000 milesST. Louis, MO
ENGINE AND ENGINE COOLING:ENGINE
ENGINE WAS REPLACED AT 87,000 MILES UNDER A RECALL. DUE TO A SPARK PLUG THAT BUSTED THROUGH THE ENGINE. 30,000 MILES LATER, ENGINE NEEDED REPLACEMENT AGAIN.
NHTSA complaint #10034562 — an unverified report by a vehicle owner.
Peabody, MA
ENGINE AND ENGINE COOLING:ENGINE
THE ENGINE HAD MAJOR PROBLEMS WITH HEAD GASKET. THIS PROBLEM WAS THE SUBJECT OF A RECALL AND THE WARRANTY WAS EXTENDED. THE CONSUMER NEVER RECEIVED ANY INFORMATION ABOUT THE RECALL. *CB *NLM
NHTSA complaint #10027059 — an unverified report by a vehicle owner.
at 71,000 milesPeabody, MA
ENGINE AND ENGINE COOLING:ENGINE
THE HEAD GASKET BLEW DUE TO A FAILED PART IN THE ENGINE. *JB PH
NHTSA complaint #10019848 — an unverified report by a vehicle owner.
at 91,000 milesManorville, NY
ENGINE AND ENGINE COOLING:ENGINE
THE ENGINE LIGHT CAME ON AND THEN THE VEHICLE OVER HEATED. WHICH WAS CAUSED BY A BLOWN HEAD GASKET.
NHTSA complaint #10015106 — an unverified report by a vehicle owner.
at 33,460 milesNesconset, NY
ENGINE AND ENGINE COOLING:ENGINE
I AM THE ORIGINAL OWNER OF THIS 1994 MERCURY COUGAR WITH 33,465 MILES AS OF MAR 4, 2002. AND THERE WAS A GENERAL RECALL ISSUED ON THE PROBLEM IN QUESTION WHICH INVOLVES THE POTENTIAL FOR A PREMATURE FAILURE OF THE ENGINE HEAD GASKET(S).AT THE TIME OF THE NOTICE THIS CONDITION WAS NOT EXPERIENCED AND NO ACTION WAS TAKEN. HOWEVER THIS CONDITION HAS NOW DEVELOPED AND IS CAUSING SEVERE ENGINE OVER HEATING. I HAVE BROUGHT THIS VEHICLE INTO THE LOCAL MERCURY DEALER AND THIS HEAD GASKET FAILURE DIAGNOSIS HAS BEEN CONFIRMED WITH THE REPAIR REQUIRING A COMPLETE HEAD GASKET REPLACEMENT AND ENGINE TAKE DOWN AND REBUILD COSTING 1400. AS OF THIS WRITING MY EFFORTS TO HAVE FORD MOTOR CO TO AGREE TO PICK-UP AND/OR AT LEAST ASSIST WITH THE PAYMENT OF THESE RELATED REPAIR FEES HAS BEEN DENIED. AND I WOULD VERY MUCH APPRECIATE YOUR REVIEW AND ASSISTANCE IN THIS MATTER.
NHTSA complaint #10008422 — an unverified report by a vehicle owner.
Lake Grove, NY
ENGINE AND ENGINE COOLING
THE CONSUMER RECEIVED A RECALL NOTICE BUT FAILED TO TAKE THE VEHICLE FOR SERVICE SINCE THE SYMPTOMS INDICATED DID NOT EXIST. AFTER TWO YEARS THE VEHICLE'S LOW COOLANT LIGHT HAD COME ON. THE CHECK ENGINE LIGHT HAD COME ON AND THE DIAGNOSIS SHOWED THAT THE HEAD GASKET HAD FAILED PREMATURELY. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE MONIES SPENT ON REPAIRS. *YH THE WATER PUMP AND THE RADIATOR HAD LEAKED. *SCC
NHTSA complaint #568026 — an unverified report by a vehicle owner.
Lake Grove, NY
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
THE AIR FLOW METER FAILED.
NHTSA complaint #568026 — an unverified report by a vehicle owner.
Manasquan, NJ
ENGINE AND ENGINE COOLING:ENGINE
HEAD GASKET FAILURE CAUSING ANTIFREEZE TO LEAK IN CRANKSHAFT, CAUSING ENGINE FAILURE. FORD REFUSED TO PAY FOR ENGINE REPLACEMENT. TIMING COVER GASKET FAILED PAID OUT OF POCKET OONLY TO FIND OUT RECAL 99B29. YOUR WEBSITE SHOWED TSB # 00M10 SEQUENCE # 625 - INFO REGARDING ENGINE REPLACEMENTS WARRANTY EXTENSION PROGRAM*YH.
NHTSA complaint #762238 — an unverified report by a vehicle owner.
Ridge, NY
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
NO SUMMARY LISTED FOR ABOVE VEHICLE.
NHTSA complaint #758472 — an unverified report by a vehicle owner.
Oakland, NJ
ENGINE AND ENGINE COOLING:COOLING SYSTEM
COOLANT LIGHT COMES ON MOST OF THE TIME, TOOK VEHICLE TO DEALER, AND DEALER DIDN'T CORRECT THE PROBLEM.
NHTSA complaint #897739 — an unverified report by a vehicle owner.
Baltimore, MD
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
DEALER SAID ENGINE COULD CUT OFF WHEN THE VIBRATION OCCURS IN DRIVING. THIS WILL BE AN $1300 CAR REPAIR BILL!
NHTSA complaint #750905 — an unverified report by a vehicle owner.
ELK Grove, IL
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
AFTER TALKING TO THE MECHANIC AND FINDING OUT THIS IS A COMMON PROBLEM FOR THIS MOTOR 92-96, I LOOKED ONLINE AND FOUNS A RECALL ON THIS ENGINE FOR SIMILAR MAKES (WINSTAR,ETC..) I BELIEVE FORD RECOGNIZES THIS COMMON DEFECT BUT WILL NOT ADDRESS IT. IT IS MY OPINION THIS SHOULD BE A RECALL ITEM.
NHTSA complaint #748333 — an unverified report by a vehicle owner.
Deptford, NJ
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER WAS TRAVELING ABOUT 65MPH ON HIGHWAY AND ENGINE OVERHEATED. SHE PULLED INTO A GASOLINE STATION, AND VEHICLE WOULDN'T START UP. VEHICLE HAD TO BE TOWED TO DEALERSHIP, AND MECHANIC TOLD HIM THAT HEAD GASKET WAS BLOWN.
NHTSA complaint #888549 — an unverified report by a vehicle owner.
Gary, IN
ENGINE AND ENGINE COOLING:ENGINE
COOLANT LIGHT STARTED STAYING ON. VEHICLE WOULD HESITATE BEFORE CUTTING OFF. SERVICE WAS KEPT UP. A RECALL LETTER WAS RECEIVED FOR HEAD GASKET PROBLEM. DEALER DIDN'T GIVE OKAY FOR RECALL REPAIRS BECAUSE MILEAGE HAD EXCEEDED 100,000 MILES. *AK *SLC
NHTSA complaint #881681 — an unverified report by a vehicle owner.
Paddock Lake, WI
ENGINE AND ENGINE COOLING:ENGINE
I RECEIVED SERVICE BULLETIN #00M10 FROM FORD MOTOR COMPANY IN JULY 2000. I WAS ALREADY OVER THE ALLOTTED MILEAGE ALLOWED TO HAVE THE HEAD GASKET REPAIRED FREE OF CHARGE. I DON'T BELIEVE THAT I WAS NOTIFIED IN TIME TO HAVE THIS KNOWN FAILURE REPAIRED IN THE ALLOTTED TIME FRAME. I CONTACTED THE DEALER REGARDING THIS PROBLEM 2/13/01 AND THEY BASICALLY TOLD ME "TOO BAD". I ALSO CONTACTED THE DEALER REGARDING THE SUSPENSION PROBLEM WHEN IT FIRST OCCURRED AND WAS NEVER NOTIFIED ABOUT SERVICE BULLETIN #BC0962941001. THEY TOLD ME TO BRING IT IN FOR INSPECTION THAT WOULD COST $150.00.
NHTSA complaint #740891 — an unverified report by a vehicle owner.
Lakewood, NJ
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE WAS REPAIRED UNDER EXTENDED WARRANTY FOR ENGINE HEAD GASKETS, AND REMEDY HAS FAILED.*AK THE VEHICLE WAS FIXED RECENTLY FOR RECALL ON POSSIBLE HEAD GASKET/LOW COOLANT PROBLEM.
NHTSA complaint #877868 — an unverified report by a vehicle owner.
Poolesville, MD
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
RADIATOR FAILED BETWEEN PLASTIC SIDES AND ALUMINUM CORE. THIS IS THE FIFTH FORD RADIATOR OF THE SAME CONSTRUCTION IN THE 1994-1995 MODEL YEARS I HAVE HAD FAIL.
NHTSA complaint #736817 — an unverified report by a vehicle owner.
Gary, IN
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
RECALL # NOT AVAILABLE. CONSUMER HAD OVER 100,000 MILES ON VEHICLE AND VEHICLE WAS ALMOST 7 YEARS OLD. DEALER COULD NOT FIX PROBLEM FOR RECALL.
NHTSA complaint #875475 — an unverified report by a vehicle owner.
Pasadena, TX
ENGINE AND ENGINE COOLING:ENGINE
FORD SENT LETTER STATING THAT HEAD GASKETS MAY HAVE DEFECT AND CAUSE ENGINE FAILURE COSTING $3,000 TO $4,OOO TO REPAIR. FORD HAS GIVEN ME FIVE MONTHS FOR THE CAR TO FAIL OR BUY A NEW FORD, FORD WILL NOT COMPENSATE FOR THE DEVALUATION OF THE CAR DUE TO THIS LETTER AT TIME OF TRADE IN.
NHTSA complaint #724030 — an unverified report by a vehicle owner.
Sterling Heights, MI
ENGINE AND ENGINE COOLING:ENGINE
ENGINE HEAD GASKET FAILED WHILE TRAVELING. REPAIRS WERE DONE AT AN INDEPENDENT REPAIR SHOP. A FORD EXTENDED WARRANTY FOR 3.8L ENGINE HEAD GASKET WAS RECEIVED. CONTACTED MANUFACTURER. MANUFACTURER INFORMED CONSUMER THAT VEHICLE WAS NOT COVERED BECAUSE IT WAS OVER THE 100,000 MILE LIMIT BY 11 MILES. SEEKING HELP FROM NHTSA IN THIS MATTER.
NHTSA complaint #861869 — an unverified report by a vehicle owner.
Elke MT, AL
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING ABOUT 60 MPH ENGINE HEAD GASKET BLEW WITHOUT PRIOR WARNING. AFTER MUCH TIME HAD PASSED AND THE VEHICLE HAD ALREADY BEEN REPAIRED, OWNER RECEIVED A LETTER FROM FORD ABOUT AN EXTENDED WARRANTY COVERING HEAD GASKET FAILURES. *AK
NHTSA complaint #860520 — an unverified report by a vehicle owner.
East Moriches, NY
ENGINE AND ENGINE COOLING:ENGINE
THE INFAMOUS 3.8L V6 HEAD GASKET FAILURE. THE AUTOMOBILE IS A WELL MAINTAINED 94 COUGAR WITH 65,915 MILES ON IT. IT SHOULD NOT EXPERIENCE THIS TYPE OF FAILURE AT THIS EARLY STAGE OF ITS LIFE. THEN, TO GO HIDE FROM THE PROBLEM AND NOT STAND BEHIND THEIR PRODUCT IS A DISGRACE. THEY CALL THEMSELVES A WORLD CLASS CORPORATION, THEY ARE, THIRD WORLD.
NHTSA complaint #720980 — an unverified report by a vehicle owner.
Millville, NJ
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE CARS ENGINE HAS BEEN REPLACED(SO THEY SAID) ON JULY 1997 AND NOW THE ENGINE IS GONE AGAIN. THE SPEED CONTROL DOES NOT WORK. WE HAVE HAD TO REPLACE THE BRAKES 4 TIMES ALREADY. THE DOOR ON THE DRIVERS SIDE THE WINDOW SOMETIMES DOES NOT WORK THE WINDOWS ARE POWER AND WILL NOT GO UP OR DOWN.ALSO THE TRANSMISSION HAS BEEN REPLACED ALSO THE CAR HAS TIRE VIBRATION THANK YOU THIS CAR IS NOW BROKE DOWN AGAIN AND WE STILL ARE MAKING PAYMENTS I CALLED THE DEALER ON 4-5-2000 AND THEY SAID THERE WAS NOTHING THEY COULD DO THANK YOU AGAIN FOR LOOKING AT OUR CAR PROBLEMS.
NHTSA complaint #721108 — an unverified report by a vehicle owner.
Detroit, MN
ENGINE AND ENGINE COOLING:COOLING SYSTEM
ENGINE COOLING SYSTEM MALFUNTIONED SIMILARLY AS MENTIONED IN MANUFACTURER'S RECALL 8100 CINCERNING 1994 MERCURY SABLE.
NHTSA complaint #858773 — an unverified report by a vehicle owner.
Payson, IL
ENGINE AND ENGINE COOLING:ENGINE
THIS CAR HAS THE SAME HEAD GASKET PROBLEM BUT WAS NOT ON THE RECALL LIST.
NHTSA complaint #720069 — an unverified report by a vehicle owner.
Massatequa Park, NY
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WATER IS DRAINING INTO INTAKE MANIFOLD AND THEN INTO ENGINE, CAUSING DAMAGE TO ENGINE.TSB HAS BEEN ISSUED .
NHTSA complaint #848197 — an unverified report by a vehicle owner.
Brick, NJ
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
INTERMITTENTLY WHEN VEHICLE IS IN OVERDRIVE, IT WILL JUMP OUT OF OVERDRIVE TO NEUTRAL. THE DEALER HAS INSPECTED THE VEHICLE SEVERAL TIMES AND COULD NOT DUPLICATE THE PROBLEM. *YC DEALER HAS REPLACED THE MLP SENSOR, TURBINE SPEED SENSOR, 1-2 ACCUMULATOR PISTON AND SPRING, SOLENOID VALVE, MAIN CONTROL VALVE BODY, SOLLENOID ASSEMBLY, SWITCH ASSEMBLY, AND VONVERTER ASSEMBLY. SERPENTINE BELT WAS REPLACED. *SLC
NHTSA complaint #844425 — an unverified report by a vehicle owner.