FaultScore

1999 Mercury Cougar door lock problems

18 of the 740 complaints about the 1999 Mercury Cougar are about the doors, latches and locks — 2% of everything reported for this model year. Half of the failures with a mileage on record happened before 141,000 miles.

A

18

Complaints

0

Crashes

0

Fires

0

Injuries

Exactly what failed

Latch 10 55.6%
Lock 7 38.9%
Lock 1 5.6%

What owners said

Filed with NHTSA, in their own words.

at 136,000 miles Francestown, NH

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

TL*THE CONTACT OWNS A 1999 MERCURY COUGAR. THE CONTACT STATED THAT THE LATCH PAWL STICKS IN THE OPEN OR UNLATCHED POSITION. AS A CONSEQUENCE, THE DOOR DOES NOT LATCH WHEN CLOSED. WHILE DRIVING VARIOUS SPEEDS, THE DOOR OPENS. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 99V226000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH); THEREFORE, THEY WOULD NOT ASSUME RESPONSIBILITY FOR ANY REPAIRS. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 136,000. UPDATED 7/9/09 *CN UPDATED 07/17/09.

NHTSA complaint #10262136 — an unverified report by a vehicle owner.

at 146,000 miles Elizabeth Cithy, NC

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

TL* THE CONTACT OWNS A 1999 MERCURY COUGAR. THE FRONT AND DRIVER'S DOOR LATCH STUCK ON THE VEHICLE, CAUSING THE DOORS NOT TO CLOSE PROPERLY. WHILE MAKING A LEFT TURN THE PASSENGER'S DOOR CAME OPEN. THERE WERE NO INJURIES. THE LOCAL MECHANIC STATED THAT THE DOOR LATCH STUCK THE CURRENT VEHICLE AND FAILURE MILEAGE WERE 146000. *AK UPDATED 04/05/07.

NHTSA complaint #10185203 — an unverified report by a vehicle owner.

Stockton, CA

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

IN AUGUST OF 2004, THE PASSENGER SIDE DOOR ON MY 1999 MERCURY COUGAR BECAME STUCK IN THE CLOSED POSITION AND THE AUTOMATIC DOOR LOCKS WERE DISABLED. THERE WAS A RECALL FOR THE DOOR LATCH FOR THIS VEHICLE (RECALL 99V226000). HIGH HUMIDITY HAD CAUSED DAMAGED TO THE DOOR LATCHES, WHICH WERE REPLACED AS A RESULT OF THE RECALL. THE DAY MY CAR DOOR BECAME STUCK IN THE CLOSED POSITION HAD HIGHS CLOSE TO 100 DEGREES, WHICH I BELIEVE WAS THE CAUSE OF THIS MALFUNCTION. I WAS TOLD BY THE MANUFACTURER OF MY VEHICLE THAT THIS PROBLEM WAS CORRECTED BY THE TIME MY VEHICLE WAS BUILT. HOWEVER THE RECALL TOOK PLACE 7 MONTHS AFTER I PURCHASED MY VEHICLE IN 1999.

NHTSA complaint #10120452 — an unverified report by a vehicle owner.

Burnsville, MN

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

THERE IS A PIN IN MY PASSENGER DOOR THAT FALLS OUT EVERY FEW MONTHS OR SO. (ABOUT 3-5 TIMES SINCE IT FIRST HAPPENED) WE JUST HOLD THE DOOR UP AND HAMMER THE PIN BACK INTO PLACE WHEN IT HAPPENS AND IT STAYS FOR A FEW MONTHS. WE'VE TRIED A FEW DIFFERENT KINDS OF CLIPS TO HOLD IT IN PLACE TO NO AVAIL. THE DOOR FALLS 1/2 WAY OFF AND JUST HANGS THERE. IT HASN'T HAPPENED WHILE THE CAR IS MOVING...JUST WHEN THE CAR IS PARKED AND A PASSENGER OPENS THE DOOR. THE CAR WAS ALSO SOLD TO ME WITH A BAD BEARING ON THE REAR PASSENGER TIRE...NOT SURE IF THAT'S NORMAL EITHER AROUND 40,000 MILES. ALSO, MY FUEL PUMP BURNED OUT AROUND 46,000 MILES...NOT SURE IF THAT'S NORMAL FOR A CAR OR NOT.

NHTSA complaint #10074972 — an unverified report by a vehicle owner.

Farmingdale, NY

LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK

21,210 MILES-BRAKE ROTOR AND PAD FAILURE,SUNROOF INOPERABLE,PASSENGER WINDOW INOPERABLE-WARRANTY 47,823 MILES-COMPLETE CHARGING SYSTEM FAILURE-WARRANTY TRUNK HAS NEVER OPENED CORRECTLY FROM INSIDE-NO SOLUTION 87,000 MILES- STARTER MOTOR FAILED-$250 91,519 MILES-2 RADIATOR HOSES FAILED-$240 93,000 MILES-MANUAL TRANSMISSION FAILED, DIFFERENTIAL GEARS -$2440 NOW I AM HAVING PROBLEMS WITH MY FUEL PUMP. THROUGHOUT THE LIFE OF THIS CAR THERE HAVE BEEN NUMEROUS PROBLEMS CARS DON'T RECEIVE UNTIL AFTER 100,000 MILES. IN MY EYES, IT IS SIMPLY A 100,000 MILE LEMON!

NHTSA complaint #10073212 — an unverified report by a vehicle owner.

Woodbury, MN

LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK

PROBLEMS WITH VEHICLE'S TRUNK COMING UNLATCHED FROM THE INSIDE. *MR THE HORN WAS ALSO INOPERATIVE, THE VEHICLE STALLED, AND THERE WAS A CONSTANT PROBLEM WITH THE BLOWER/FAN. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIR COST OF THE BLOWER. *SCC THERE WAS A RECALL REGARDING THE HEATER BLOWER RESISTOR, HOWEVER THE DEALER STATED THE VEHICLE IDENTIFICATION NUMBER WASN'T INCLUDED IN THE RECALL.

NHTSA complaint #10026972 — an unverified report by a vehicle owner.

Saugus, CA

LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK

I HAVE TAKEN MY VEHICLE IN 4 DIFFERENT TIMES FOR THE SAME PROBLEMS. THE CAR BOAGS DOWN AND STALLS WHILE DRIVING. THIS HAS CAUSED ME TO STALL IN TRAFFIC SEVERAL TIMES. THE PROBLEM HAS STILL NOT BEEN FIXED IN THE 4 TIMES I'VE TAKEN IT IN. NOT TO MENTION ALL THE OTHER SMALL THINGS.CONSTANT RATTLE IN THE DASH AND WINDOWS, BATTERY LIGHT STUCK ON, TRUNK WILL NOT UNLATCH, AND THE DASH LIGHTS WILL SURGE EVEN AFTER I'VE HAD THE DASH REPLACED. I AM VERY UPSET WITH THIS CAR AND EVEN MORE WITH THE LACK OF SERVICE BEING PROVIDED BY THE DEALERSHIP!

NHTSA complaint #757900 — an unverified report by a vehicle owner.

Alexandria, VA

LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK

COULD TRY TO OPEN TRUNK FROM INSIDE OF THE VEHICLE, BUT TRUNK WILL NOT UNLATCH. CONSUMER WILL NEED TO OPEN TRUNK WITH KEY.

NHTSA complaint #880158 — an unverified report by a vehicle owner.

NEW Albany, IN

LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK

IVE HAD PROBLEMS WITH THIS CAR SINCE I DROVE IT OFF THE LOT ALMOST EVERY MONTH IT IS IN THE SHOP FOR THE SAME REASONS FIRST THE RADIO HAS BEEN FIXED TWICE AND THEN FINALLY REPLACED THE SPEAKERS HAVE BEEN REPLACED AND THAT HAS YET TO SOLVE THE PROBLEM, MY TRUNK RELEASE ON MY CAR HAS BEEN WORKED ON ATLEAST 4 TIMES AND THEY STILL THINK IT IS NOT A PROBLEM BUT THEY DONT OPEN IT EVERY DAY EITHER, STARTING IN JANUARY OF 2000 I CALLED THE DEALERSHIP 6 OR MORE TIMES COMPLAINING ABOUT THE BRAKES AND EVERY TIME THEY WORKED ON IT THEY SAID ALL BRAKES PULSATE AND SQUEEK A LITTLE BUT LOW AND BEHOLD A RECALL LETTER SUPRISED ME IN THE MAIL TODAY, MY SUNROOF WAS IN THE SHOP DONT KNOW THE DATE BECAUSE IT WAS SQUEEKING AND THE PANEL THAT SURROUND THE KEYS WAS LOOSE THEY"FIXED" BUT THE DAY I GOT IT OUT OF THE SHOP FOR GETTING THE RADIO REPLACED THE SUNROOF QUIT TOTALLY, JUST TALKED TO THEM TODAY AND THEY SAID THEY HAVE HAD SEVERAL PEOPLE WITH THE SAME PROBLEM IT APPEARS THAT THE WIRING IN THE SUNROOF IT WORN OUT I ASKED IF THIS WAS NORMAL FOR A CAR THAT WAS A YEAR OLD AND THEY SAID IT WAS JUST FROM BEING OPENED AND CLOSED BUT IM SORRY ITS ONLY A YEAR OLD THEY SAID IT IS A 1200.00 DOLLAR PROBLEM TO FIX WITHOUT LABOR AND COULDNT GARUANTEE THAT IT WOULDNT HAVE TO BE REPLACED NEXT YEAR AGAIN . THE ALARM SYSTEM RANDOMLY GOES OFF AND WONT SHUT OFF ITS ACTUALLY CALLED A PANIC SYSTEM BUT GOES OFF LIKE AN ALARM SYSTEM AFTER ASKING OTHER COUGAR OWNERS ABOUT THEIRS AND COMPARING NOTES LOOKS LIKE WE HAVE ALL HAD THE SAME THINGS GOING WRONG EXCEPT A FRIEND OF MINE HAS ALREADY HAD HER ENGINE REBUILT AT 20,000 MILES ------HELP ME BEFORE MINE GOES OUT TO. THANK YOU

NHTSA complaint #734280 — an unverified report by a vehicle owner.

Springfiel, VA

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

DRIVERS SIDE DOOR WOULD NOT CLOSE DUE TO A FAULTY LATCH. NLM

NHTSA complaint #782830 — an unverified report by a vehicle owner.

Springfield, VA

LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK

CAR SOUNDS LIKE IT IS FALLING APART WHEN BRAKES ARE APPLIED, STEERING MAKES LOUD SOUND WHEN BACKING OUT OF PARKING SPACE, TRUNK WON'T OPEN UNLESS HIT NUMEROUS TIMES FROM REMOTE OR INSIDE.

NHTSA complaint #718229 — an unverified report by a vehicle owner.

SAN Mateo, CA

LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK

TRANSMISSION SURGES AND HESITATES UPON ACCELLERATION CAUSING UNEXPECTED INCREASES IN SPEED; REAR HATCH WILL NOT OPEN; BRAKES STILL GRIND AFTER REPLACEMENT; AFTER DOOR LATCHES REPLACED, CAR NOW MAKES WHINING NOICE; STARTER REPLACEMENT MAKES HIGH PITCHED NOISE; COOLANT LIGHT COMES ON--DEALER'S SOLUTION IS TO OVERFILL COOLANT LEVEL.

NHTSA complaint #717908 — an unverified report by a vehicle owner.

Fairfield, FL

LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK

THE AIR CONDITIONER WAS TURNED ON. IT FAILED TO COOL INSIDE OF VEHICLE, NOT WORKING PROPERLY. THE TRUNK FAILS TO LOCK WHEN CLOSED. THE LOCKING MECHANISM IS NOT HOLDING THE LATCH . WOULD NEED TO JIGGLE THE IGNITION KEY IN THE SWITCH BEFORE IT STARTS. THE PASSENGER SIDE SEAT SLIDES BACK & FORTH WITHOUT LOCKING INTO PLACE. WHILE BACKING UP VEHICLE, IT WOULD MAKE LOUD NOISES FROM THE FRONT END NEAR WHEELS.

NHTSA complaint #852082 — an unverified report by a vehicle owner.

Huntsville, AL

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

CONSUMER DENIED RECALL REPAIR DUE TO LACK OF PARTS (99V-226). MJS

NHTSA complaint #549212 — an unverified report by a vehicle owner.

Huntsville, AL

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

CONSUMER DENIED RECALL REPAIR DUE TO LACK OF PARTS (99V-226). MJS

NHTSA complaint #549212 — an unverified report by a vehicle owner.

Huntsville, AL

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

CONSUMER DENIED RECALL REPAIR DUE TO LACK OF PARTS (99V-226). MJS

NHTSA complaint #549212 — an unverified report by a vehicle owner.

Charlotte, NC

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

DOOR LATCHES ARE NOT CATCHING. LATCHES ON BOTH THE DRIVER'S / PASSENGER'S SIDE ARE NOT CLOSING / SECURING PROPERLY. INCIDENT WITH BOTH DOORS ONLY HAPPENED SINCE VEHICLE WAS REPAIRED.

NHTSA complaint #842378 — an unverified report by a vehicle owner.

Springfiel, VA

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

DRIVERS SIDE DOOR WOULD NOT CLOSE DUE TO A FAULTY LATCH. NLM

NHTSA complaint #782830 — an unverified report by a vehicle owner.

Other 1999 Mercury Cougar problems

← Full 1999 Mercury Cougar report