Owners have filed 740 complaints
about the 1999 Mercury Cougar with NHTSA between 1998 and 2017.
The largest single group is the electrical system.
Across this model's run it ranks 1 of 9 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Mercury Cougar. 50 means typical for this
model; 100 means roughly double.
Severity — 46
8.9% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 30
17% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
42.2%
1,000 – 9,999 miles
63.4%
10,000 – 24,999 miles
84.5%
25,000 – 49,999 miles
3117.4%
50,000 – 74,999 miles
4324.2%
75,000 – 99,999 miles
4123.0%
100,000 – 149,999 miles
3318.5%
150,000+ miles
126.7%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Sep 1998peak 36Dec 2017
NHTSA investigations into the 1999 Mercury Cougar
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA01001Opened 5 Jan 2001Closed 31 Jul 2001ELECTRICAL SYSTEM
BLOWER SWITCH/RESISTOR OR WIRING HARNESS
Recalls on the 1999 Mercury Cougar
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
08E033000
SUSPENSION
FEDERAL MOGUL IS RECALLING 6,903 AFTERMARKET BALL JOINT ASSEMBLIES SHIPPED BETWEEN NOVEMBER 9, 2007 AND MARCH 26, 2008, WHICH MAY HAVE BEEN PACKAGED WITH INCORRECT NUTS. THE PART NUMBERS PACKAGED WITH INCORRECT NUTS ARE: K7147, K7329, K8683, AND 104353. THESE PARTS WERE MADE FOR USE ON THE VARIOUS VEHICLES LISTED ABOVE.
Risk: THE NUTS INCLUDED IN THE PACKAGING FOR THESE BALL JOINT ASSEMBLIES ARE MISSING THE INTENDED PREVAILING TORQUE (SELF-LOCKING) FEATURE. IF THE INCORRECT NUT WAS TO BECOME LOOSE, THE JOINING MEMBERS MAY LOOSEN LEADING TO A SEPARATION OF THE BALL JOINT. THIS MAY RESULT IN LOSS OF VEHICLE CONTROL, POSSIBLY RESULTING IN A VEHICLE CRASH.
06E022000
SERVICE BRAKES, HYDRAULIC
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
Risk: LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
04V421000
FUEL SYSTEM, GASOLINE
ON CERTAIN PASSENGER VEHICLES, CONTAMINATION OF THE FILTER IN THE FUEL DELIVERY MODULE (FDM) CAN REDUCE, AND EVENTUALLY BLOCK, THE FLOW OF FUEL TO THE ENGINE.
Risk: THIS MAY CAUSE ENGINE HESITATION, LOSS OF POWER, SURGING, AND OTHER SIMILAR SYMPTOMS. OVER TIME, THE FILTER MAY BECOME SUFFICIENTLY BLOCKED TO CAUSE THE ENGINE TO STALL, WHICH COULD RESULT IN A CRASH.
01V230000
ELECTRICAL SYSTEM
ON CERTAIN MY 1996-1998 PASSENGER VEHICLES BUILT AT THE KANSAS CITY, CUAUTITLAN ASSEMBLY PLANTS OR ON MY 1999 PASSENGER VEHCLES BUILT AT THE AUTOMOTIVE ALLIANCE INTERNATIONAL ASSEMBLY PLANTS, THE ROUGH SURFACE OF THE HEATER BLOWER RESISTOR'S STAINLESS STEEL BLADES CAN DAMAGE THE COPPER SURFACE OF THE WIRING HARNESS CONNECTOR. THE DAMAGE COULD, OVER TIME, CAUSE INCREASED RESISTANCE IN THE CONNECTOR AND, DUE TO SUBSEQUENT TERMINAL RELAXATION, RESULT IN AN OPEN CIRCUIT CONDITION.
Risk: THE OPEN CIRCUIT COULD LEAD TO ELECTRICAL ARCING THAT COULD MELT THE CONNECTOR HOUSING MATERIAL CREASING THE POTENTIAL FOR A FIRE.
01V032000
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE BRAKE LAMP SWITCH TERMINALS COULD OVERHEAT.
Risk: THIS COULD CAUSE EITHER A LOSS OF BRAKE LAMP FUNCTION OR CONTINUOUSLY ILLUMINATED BRAKE LAMPS, INCREASING THE RISK OF A CRASH.
01V031000
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH 2.5L V6 ENGINES. THE BATTERY CABLE WAS MISROUTED AND ITS ATTACHMENT TO THE ALTERNATOR CABLE WAS UNDER-TORQUED. IF MISROUTED, THE CABLE COULD CONTACT THE POWER STEERING LINE AND THE INSULATION COULD WEAR, RESULTING IN AN ELECTRICAL SHORT.
Risk: THE SHORT COULD POTENTIALLY RESULT IN A FIRE, STALLING, OR A NO-START CONDITION.
00V075000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
VEHICLE DESCRIPTION: PASSENGER VEHICLES NOT EQUIPPED WITH THE ANTI-LOCK BRAKING SYSTEM (ABS). A PRESSURE CONSCIOUS REDUCING VALVE (PCRV) IN THE REAR BRAKES MAY BE SUBJECT TO CORROSION AND RESULT IN MALFUNCTION, WHEN OPERATED IN AREAS THAT USE SALT COMPOUNDS ON THE ROADWAY FOR DE-ICING OR DUST CONTROL.
Risk: IF BOTH PCRV'S MALFUNCTION, VEHICLE HANDLING COULD BE ADVERSELY AFFECTED DURING BRAKING AS A RESULT OF THE REAR WHEELS LOCKING, INCREASING THE RISK OF A CRASH.
99V226000
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE DOOR LATCH MAY HAVE BEEN MANUFACTURED WITH A LATCH PAWL THAT HAS A COATING WHICH WILL SWELL IN HIGH HUMIDITY CONDITIONS. THE LATCH PAWL MAY THEN STICK IN THE OPEN OR UNLATCHED POSITION.
Risk: THE DOOR WOULD NOT LATCH WHEN CLOSED. IF THE VEHICLE IS DRIVEN IN THIS CONDITION, IT COULD POTENTIALLY RESULT IN THE DOOR OPENING WHILE THE VEHICLE IS IN MOTION.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20010428,036 units in Canada
Electrical
On certain vehicles, a misrouted battery cable to the alternator could contact the metal tubing that is part of the power steering line. This could eventually wear the insulation and result in an electrical short. An electrical short could potentially result in a fire, or in a no-start or stall. Correction: Dealers will inspect vehicles and the battery cable will rerouted or replaced as required.
Recall 20010432,280 units in Canada
Lights And Instruments
On certain vehicles, the brass terminals in the stop lamp extension harness connector at the brake lamp switch are inadequate to handle the current required by the two stop lamp filaments on each side of the vehicle. Either a short or an open circuit may develop, which could result in either a lack of stop lamp function or in the stop lamps being continuously illuminated. Correction: Stop lamp switch will be replaced, in addition, the stop lamp extension harness will be replaced with a harness containing bronze terminals at the stop lamp switch connector.
Recall 200007743,458 units in Canada
Brakes
On certain vehicles, the pressure conscious reducing valve (PCRV) in each of the rear brakes may be subject to malfunction due to corrosion when operated in areas of high road salt use. If both PCRVs malfunction, vehicle handling may be adversely affected during braking as a result of the rear wheels locking, which could potentially result in a vehicle crash. Correction: Dealers will install improved PCRVs in the rear brake system.
Recall 19991571,024 units in Canada
Structure
On certain vehicles, the door latch pawl has a coating which will swell in high humidity conditions. In some cases, the latch pawl may stick in the open or unattached position due to this swelling. If this occurs, the door may not latch when it is closed and in some cases the door may appear to close but the latch may not be engaged. If the vehicle is driven in this condition, it could potentially result in the door opening while the vehicle is in motion. Correction: Revised side door latches will be installed on affected vehicles.
Recall 199913917,214 units in Canada
Engine
On certain vehicles, the accelerator cable may have been manufactured with a burr on or near the end of the cable sleeve interior. This burr could fray the core wire which in turn could cause the accelerator not to return to idle when the accelerator pedal is released. This could result in a vehicle crash. Correction: Accelerator cable will be replaced with a revised version which has a flared conduit sleeve end and molded-on end fitting.
Recall 19982341,236 units in Canada
Emissions
Certain vehicles may not comply with CMVSS 1105 - evaporative emissions. The rear fuel lines may allow fuel to seep and evaporate at the metal line to nylon tube joint at the rear of the vehicle near the fuel filter. This may cause evaporative emissions in excess of the standard. Correction: Vehicle will be inspected for signs of fuel escaping a joint between a nylon tube and a metal fuel line. If wetness or fuel odor are detected a reinforcement kit will be installed.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 97,000 milesPort Charlotte, FLFire
ENGINE
TL* THE CONTACT OWNS A 1999 MERCURY COUGAR. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, SMOKE STARTED TO EMIT FROM THE ENGINE AND CAUGHT ON FIRE. THE CONTACT MENTIONED THAT THE FIRE EXTINGUISHED INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 97,000.
NHTSA complaint #10594796 — an unverified report by a vehicle owner.
Altenburg, MO1 injured
AIR BAGS
CPSC: I1370321A. 1999 MERCURY COUGAR. CONSUMER STATED WHILE DRIVING, THE AIR BAG ON THE DRIVER SIDE DEPLOYED FOR NO REASON.
NHTSA complaint #10535614 — an unverified report by a vehicle owner.
at 145,000 milesAltenburg, MO1 injured
AIR BAGS
ON MY DRIVE HOME FROM WORK ON FRIDAY 7/12/2013 AT APPROXIMATELY 3:30 PM THE AIRBAG ON THE DRIVER SIDE DEPLOYED FOR NO APPARENT REASON. THIS WAS ON A 1999 MERCURY COUGAR THAT MY FAMILY PURCHASED NEW. THE VIN IS [XXX]. I CALLED AND SPOKE WITH [XXX] AT FORD AND HE STATED THERE WAS NOTHING FORD COULD DO. HE SUGGESTED I CALL MY INSURANCE COMPANY...I DON'T UNDERSTAND WHY MY INSURANCE COMPANY WOULD BE CONCERNED WITH A FLAW IN A FORD PRODUCT. I HOPE YOU WILL UNDERSTAND THAT I AM SCARED TO DRIVE THIS CAR AT THIS POINT. WILL ONE OF THREE REMAINING AIR BAGS DEPLOY FOR NO APPARENT REASON? TO BE TOLD TO CONTACT MY INSURANCE COMPANY IS NOT ACCEPTABLE. I AM A VERY REASONABLE PERSON BUT WILL NOT BE TAKEN ADVANTAGE OF. MY EXPECTATION ARE SIMPLE: FORD NEEDS TO HAVE THIS CAR TOWED TO A DEALER. THE DRIVERS SIDE SEAT NEEDS TO BE REPAIRED OR REPLACED. THE ENTIRE AIR BAG SYSTEMS NEEDS TO BE CHECKED AND BROUGHT UP TO A SAFE STANDARD. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10525647 — an unverified report by a vehicle owner.
at 112,554 milesHillsboro, OHCrash1 injured
SERVICE BRAKES, HYDRAULIC
THIS IS THE SECOND TIME I FILED A COMPLAINT, I HAVE HEARD NOTHING BACK ! I STARTED HAVING PROBLEMS WITH THE BRAKING SYSTEM ITS BUMPING THE GAS PEDAL UP AND DOWN WHEN TRYING TO STOP WHICH IN TURN CAUSED ME TO BE IN A CAR CRASH IN DECEMBER 2006 IN CLINTON COUNTY, OHIO. THERE IS A RECALL AND IT NEEDS TO BE FIXED ASAP~! I ALSO FEEL THAT SOMEONE SHOULD CONTACT MY HOME PHONE LISTED ON CONTACT FORM AND LET ME KNOW WHAT'S GOING ON WITH THIS MESS~! YOU CAN DRIVE THE DUMB CAR AND SEE WHAT I AM TALKING ABOUT FOR ALL I CARE, JUST PLEASE CONTACT ME EITHER BY PHONE OR BY EMAIL AT LEAST . THANK YOU VERY MUCH FOR YOUR TIME.
NHTSA complaint #10184695 — an unverified report by a vehicle owner.
at 74,000 milesZanesville, OH1 injured
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING THE VEHICLE @ 30 MPH THE CAR SUDDENLY STALLED OUT AND I ALMOST CAUSE A VERY SERIOUS ACCIDENT BECAUSE THE CAR WOULD NOT STEER NOR BRAKE. FORD HAS A RECALL ON THE 1999 MERCURY COUGAR REPLACEMENT PROGRAM 04N02 BUT FORD SAYS MY CAR IS NOT INCLUDED IN THIS PROGRAM. PLEASE HELP.
NHTSA complaint #10182560 — an unverified report by a vehicle owner.
Hillsboro, OHCrash1 injured
SERVICE BRAKES, HYDRAULIC
I BOUGHT A 199 FORD MERCURY COUGAR AND WAS IN AN ACCIDENT ON DEC. 8TH, 2006 WHEN I TRIED TO APPLY BRAKES THEY STARTED MOVING ON THEIR OWN AND THE MOVEMENT WAS BRAKING UP AND DOWN I WAS UNABLE TO STOP AND WRECKED AND I BOUGHT THIS VEHICLE FROM A CAR LOT. THIS CAR CONSTANTLY WHEN COLD DOES THIS AND IT ALSO SQUEAKS LIKE THERE IS TOO MUCH PRESSURE ON THE WHOLE CAR, THE BRAKES ARE STILL HAVING THAT SHUTTERING PROBLEM. CAN THIS BE FIXED?-I BOUGHT THE VEHICLE AT THE END OF LAST YEAR... IT HAS SINCE DONE THE SAME THINGS WITH THE BRAKING AGAIN AND IT SCARES ME BUT IT ONLY DOES IT WHEN IT IS COLD OUT ... *NM UPDATED
NHTSA complaint #10181377 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 680,000 milesRockford, IA
FUEL/PROPULSION SYSTEM
YES, I PURCHASED MY VEHICLE IN JULY OF 2017. WHEN I TEST DROVE THE VEHICLE, EVERYTHING SEEMED PERFECTLY FINE. YET, THE DAY I RECEIVED IT, I WENT TO THE GAS STATION TO FILL UP. UPON RETURNING HOME, 1 MILE., THE ENGINE LIGHT CAME ON. I WAS TOLD BY THE SELLER ALL WAS PERFECTLY FINE. DRIVE THE CAR, IT WILL BE FINE. I WAS CONCERNED AND I TOOK THE VEHICLE TO MY MECHANIC. AFTER RUNNING SOME DIAGNOSTIC TESTS, I WAS TOLD I NEEDED A CATALYIC CONVERTER, REPAIRS OVER $1500.00. I WAS READING THE RECALLS FOR THIS VEHICLE AND CAME ACROSS CAMPAIGN ID# NHTSA 04V421000. THE RECALL WAS FOR CONTAMINATION OF THE FILTER I THE FUEL DELIVERY MODE(FDM) CAN REDUCE AND EVENTUALLY BLOCK, THE FLOW OF FUEL TO THE ENGINE. IN WHICH, CAN CAUSE MANY PROBLEMS. I HAVE THOSE PROBLEMS WITH THE VEHICLE. UPON STARTING, IT REVIVES UP, THEN EVENTUALLY SLOWS DOWN AND ALMOST KILLS. IT SOUNDS AS IF NO GAS IS GETTING TO THE ENGINE. LOSS OF POWER, STALLING. MY QUESTION IS HOW I COULD FIND OUT IF THIS RECALL WAS DONE TO THE VEHICLE. WHERE DO I START. I REALIZE ITS BEEN MORE THAN 10YEARS FROM THE PURCHASE OF IT NEW, AND I DIDN'T PURCHASE NEW, BUT IF THE RECALL WASN'T DONE...MAY I BE ENTITLED? THE VEHICLE ONLY HAS 68,000 MILES ON THE ENGINE. IS THIS THE PROBLEM AND HAS IT NOW EFFECTED THE CATALYIC CONVERTER? THANKS GREATLY FOR YOUR PRECIOUS TIME. A REPLY WOULD GREATLY BE APPRECIATED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'
NHTSA complaint #11054177 — an unverified report by a vehicle owner.
Kalama, WA
AIR BAGS
I GOT IN MY CAR ONE DAY AFTER WORK IN THE PARKING LOT AND STARTED MY CAR AND MY AIRBAG LIGHT WAS ON. IT STAYED ON FOR THREE DAYS AND IS NO LONGER ON. IT SEEMS LIKE NO ONE WANTS TO TAKE ACCOUNT OR PROVIDE SOLUTIONS FOR THE PROBLEM. EVERYTIME I ROLL UP MY WINDOWS, MY LIGHTS DIM AS IF THE BATTERY IS DYING. MY WINDSHIELD WIPER CONTROL DOESN'T SHUT OFF AND IM NOT ABLE TO CHANGE THE SPEED.
NHTSA complaint #10947691 — an unverified report by a vehicle owner.
Kalama, WA
EXTERIOR LIGHTING
I GOT IN MY CAR ONE DAY AFTER WORK IN THE PARKING LOT AND STARTED MY CAR AND MY AIRBAG LIGHT WAS ON. IT STAYED ON FOR THREE DAYS AND IS NO LONGER ON. IT SEEMS LIKE NO ONE WANTS TO TAKE ACCOUNT OR PROVIDE SOLUTIONS FOR THE PROBLEM. EVERYTIME I ROLL UP MY WINDOWS, MY LIGHTS DIM AS IF THE BATTERY IS DYING. MY WINDSHIELD WIPER CONTROL DOESN'T SHUT OFF AND IM NOT ABLE TO CHANGE THE SPEED.
NHTSA complaint #10947691 — an unverified report by a vehicle owner.
Kalama, WA
ELECTRICAL SYSTEM
I GOT IN MY CAR ONE DAY AFTER WORK IN THE PARKING LOT AND STARTED MY CAR AND MY AIRBAG LIGHT WAS ON. IT STAYED ON FOR THREE DAYS AND IS NO LONGER ON. IT SEEMS LIKE NO ONE WANTS TO TAKE ACCOUNT OR PROVIDE SOLUTIONS FOR THE PROBLEM. EVERYTIME I ROLL UP MY WINDOWS, MY LIGHTS DIM AS IF THE BATTERY IS DYING. MY WINDSHIELD WIPER CONTROL DOESN'T SHUT OFF AND IM NOT ABLE TO CHANGE THE SPEED.
NHTSA complaint #10947691 — an unverified report by a vehicle owner.
at 150,000 milesTucson, AZ
POWER TRAIN
TRANSMISSION HAVING PROBLEMS GOING INTO GEAR CONSTANTLY SLIPPING AND CATCHING GEARS WHEN TRYING TO DRIVE ONLY GETS UP TO 30 MPH
NHTSA complaint #10927776 — an unverified report by a vehicle owner.
at 120,000 milesTucson, AZ
SERVICE BRAKES
CALIPERS CONSTANTLY FALLS OFF CAUSING WHEEL TO LOCK UP
NHTSA complaint #10894211 — an unverified report by a vehicle owner.
SAN Rafael, CA
VEHICLE SPEED CONTROL
I HAVE PROBLEM WITH TRANSMMITION SHIFTING 1ST TO SECOND CHANGES AT 3000RPM BUT WHEN I CHANGE PARK TO DRIVE SHAKES MOTOR BAD , ONE OF THE WIRES START SMOKING I LIKE I PUT TAPE AROUND WIRED BURND. TEMPERATURE IT DOESN'T SHOW BUT WHEN I OPEN THE HOOD THE CAR IS VERY HOT EVERY TIME I TRIED DRIVING IT AT FREEWAY OVERDRIVE LIGHT STARTS BLINKING I LIKE I PAID TO GET IT FIX AND STILL DOES THE SAME.
NHTSA complaint #10877025 — an unverified report by a vehicle owner.
SAN Rafael, CA
UNKNOWN OR OTHER
I HAVE PROBLEM WITH TRANSMMITION SHIFTING 1ST TO SECOND CHANGES AT 3000RPM BUT WHEN I CHANGE PARK TO DRIVE SHAKES MOTOR BAD , ONE OF THE WIRES START SMOKING I LIKE I PUT TAPE AROUND WIRED BURND. TEMPERATURE IT DOESN'T SHOW BUT WHEN I OPEN THE HOOD THE CAR IS VERY HOT EVERY TIME I TRIED DRIVING IT AT FREEWAY OVERDRIVE LIGHT STARTS BLINKING I LIKE I PAID TO GET IT FIX AND STILL DOES THE SAME.
NHTSA complaint #10877025 — an unverified report by a vehicle owner.
SAN Rafael, CA
ELECTRICAL SYSTEM
I HAVE PROBLEM WITH TRANSMMITION SHIFTING 1ST TO SECOND CHANGES AT 3000RPM BUT WHEN I CHANGE PARK TO DRIVE SHAKES MOTOR BAD , ONE OF THE WIRES START SMOKING I LIKE I PUT TAPE AROUND WIRED BURND. TEMPERATURE IT DOESN'T SHOW BUT WHEN I OPEN THE HOOD THE CAR IS VERY HOT EVERY TIME I TRIED DRIVING IT AT FREEWAY OVERDRIVE LIGHT STARTS BLINKING I LIKE I PAID TO GET IT FIX AND STILL DOES THE SAME.
NHTSA complaint #10877025 — an unverified report by a vehicle owner.
at 98,000 milesLindstrom, MN
ENGINE
TL* THE CONTACT OWNS A 1999 MERCURY COUGAR. WHILE DRIVING APPROXIMATELY 5 MPH APPROACHING A STOP, THE VEHICLE IDLED AND STALLED WITHOUT WARNING. IN ADDITION, THE SPEEDOMETER FLUCTUATED. THE FAILURE RECURRED, ESPECIALLY WHEN THE HEATER WAS ACTIVATED. THE CONTACT WOULD HAVE TO TURN THE IGNITION KEY IN ORDER FOR THE VEHICLE TO TURN BACK ON AND BE ABLE TO BE DRIVEN AGAIN. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
NHTSA complaint #10871134 — an unverified report by a vehicle owner.
at 115,000 milesClear Lake Park, CA
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1999 MERCURY COUGAR. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START. THE VEHICLE WAS ABLE TO START AFTER SEVERAL ATTEMPTS, HOWEVER THE VEHICLE FAILED AFTER THE CONTACT DROVE FOR A COUPLE OF MILES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR AND FUEL PUMP HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 01V031000 (ELECTRICAL SYSTEM) OR 04V421000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.
NHTSA complaint #10811201 — an unverified report by a vehicle owner.
at 115,000 milesClear Lake Park, CA
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1999 MERCURY COUGAR. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START. THE VEHICLE WAS ABLE TO START AFTER SEVERAL ATTEMPTS, HOWEVER THE VEHICLE FAILED AFTER THE CONTACT DROVE FOR A COUPLE OF MILES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR AND FUEL PUMP HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 01V031000 (ELECTRICAL SYSTEM) OR 04V421000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.
NHTSA complaint #10811201 — an unverified report by a vehicle owner.
at 191,487 milesCenter, TX
UNKNOWN OR OTHER
1999 COUGAR BATTERY CONNECTION PROBLEMS OR SOMETHING FAULTY. SOMETIMES WHILE I'M DRIVING MY CAR JUST GOES DEAD. IT'S DONE THAT A LOT LATELY. I NOW HAVE A NEW BATTERY BUT THE SAME THING HAPPENS AND I'M SCARED WHEN IT HAPPENS ON THE FREEWAY . TONIGHT I WAS DRIVING ON THE FREEWAY AND IT WENT DEAD! I HAD NO LIGHTS , I HAD NO TAIL LIGHTS,NO HEAD LIGHTS ,NO BLINKERS AND NO EMERGENCY LIGHTS AND THE CAR CLOSE BEHIND ME HAD TO SLAM ON BREAKS CAUSE THERE WAS NO EMERGENCY LANE, NO SIDE OF THE ROAD JUST A GUARD RAIL! I WAS IN THE MIDDLE OF THE ROAD . BRAND NEW BATTERY JUST GOES DEAD LIKE IT DID MANY TIMES ON THE OLDER BATTERY IT'S NOT THE ALTERNATOR EITHER...SOMETHING IS NOT MAKING A CONNECTION. I'M GONNA END UP SQUASHED, DEAD CAUSE ON A FREEWAY AT NIGHT WHEN THE CAR DIES EVERYTHING DIES: LIGHTS,TAIL LIGHTS AND EMERGENCY LIGHTS IF IM IN THE DARK NO ONE WOULD SEE ME IN TIME TO STOP IF IM IN THE MIDDLE OF THE ROAD.
NHTSA complaint #10795276 — an unverified report by a vehicle owner.
at 191,487 milesCenter, TX
ELECTRICAL SYSTEM
1999 COUGAR BATTERY CONNECTION PROBLEMS OR SOMETHING FAULTY. SOMETIMES WHILE I'M DRIVING MY CAR JUST GOES DEAD. IT'S DONE THAT A LOT LATELY. I NOW HAVE A NEW BATTERY BUT THE SAME THING HAPPENS AND I'M SCARED WHEN IT HAPPENS ON THE FREEWAY . TONIGHT I WAS DRIVING ON THE FREEWAY AND IT WENT DEAD! I HAD NO LIGHTS , I HAD NO TAIL LIGHTS,NO HEAD LIGHTS ,NO BLINKERS AND NO EMERGENCY LIGHTS AND THE CAR CLOSE BEHIND ME HAD TO SLAM ON BREAKS CAUSE THERE WAS NO EMERGENCY LANE, NO SIDE OF THE ROAD JUST A GUARD RAIL! I WAS IN THE MIDDLE OF THE ROAD . BRAND NEW BATTERY JUST GOES DEAD LIKE IT DID MANY TIMES ON THE OLDER BATTERY IT'S NOT THE ALTERNATOR EITHER...SOMETHING IS NOT MAKING A CONNECTION. I'M GONNA END UP SQUASHED, DEAD CAUSE ON A FREEWAY AT NIGHT WHEN THE CAR DIES EVERYTHING DIES: LIGHTS,TAIL LIGHTS AND EMERGENCY LIGHTS IF IM IN THE DARK NO ONE WOULD SEE ME IN TIME TO STOP IF IM IN THE MIDDLE OF THE ROAD.
NHTSA complaint #10795276 — an unverified report by a vehicle owner.
at 175,000 milesMadison, WI
UNKNOWN OR OTHER
I HAVE ALWAYS HAD MY CAR WASHED AND RUST PROOFED DURING THE WINTER EVER 2 WEEKS. LAST DECEMBER THE PAINT UNDER THE BOTTOM OF BOTH THE DRIVERS AND PASSENGER DOORS STARTED HAVING THE PAINT BUBBLE UP ON BOTH ROCKER PANELS. IT STARTED BUBBLING UP THEN CURLING AND THE PAIN STARTED COMING OFF. IVE SEEN MANY OTHER COUGARS WITH THIS SAME PROBLEM AND FEEL IT IS DUE TO A DEFECT IN THE PAINT THAT WAS USED OR SOMETHING MISSING FROM THE PAINT JOB THAT WAS DONE
NHTSA complaint #10724832 — an unverified report by a vehicle owner.
at 175,000 milesMadison, WI
EXTERIOR LIGHTING
TO WHOM IT MAY CONCERN: (MANAGEMENT) I WAS DRIVING ON A RESIDENTIAL STREET AND WAS HONKED AT BY ANOTHER DRIVER WHO TOLD ME THAT MY BRAKES LIGHTS WERE NOT WORKING. I HAD A FRIEND OF MINE THAT IS A CERTIFIED REPAIR PERSON LOOK AT IT AND HE SAID IT WASN'T THE LIGHT OR THE FUSE OR THE BRAKE SWITCH UNDER THE PEDAL AND THAT HE WAS 95% SURE IT WAS THE STOP LAMP EXTENSION HARNESS THAT HAS BRONZE TERMINALS AT THE BRAKE LAMP SWITCH CONNECTOR. I BOUGHT THIS CAR IN 2004 AND UNDER A RECALL HAD THE BLOWER SWITCH RESISTOR REPAIRED UNDER THE RECALL. THE REASON THE RECALLS FOR THIS CAR ARE NOT SHOWING UP IS BECAUSE THE RECALLS ARE MORE THAN 15 YEARS OLD & THEY DON'T KEEP TRACK AFTER THAT. I HAVE NEVER HAD THIS PROBLEM WITH THIS CAR BEFORE BUT I HAVE HAD OVER $9,000 WORTH OF REPAIRS ON IT SINCE I'VE OWNED IT NOT INCLUDING THE NORMAL OIL CHANGES AND TUNE UP. I THINK FORD NEEDS TO APPROVE THIS FOR THE RECALL CONSIDERING THEY KNEW HOW MANY THINGS WERE WRONG WITH THE COUGARS AND THAT'S WHY THEY DON'T MAKE THEM ANYMORE... NOT A SATISFIED CUSTOMER WITH A FORD PRODUCT! FIRST & LAST FORD PRODUCT I WILL EVER OWN IF THIS ISN'T FIXED TO MY SATISFACTION. THANK-YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10724828 — an unverified report by a vehicle owner.
at 175,000 milesMadison, WI
STRUCTURE:BODY
I HAVE ALWAYS HAD MY CAR WASHED AND RUST PROOFED DURING THE WINTER EVER 2 WEEKS. LAST DECEMBER THE PAINT UNDER THE BOTTOM OF BOTH THE DRIVERS AND PASSENGER DOORS STARTED HAVING THE PAINT BUBBLE UP ON BOTH ROCKER PANELS. IT STARTED BUBBLING UP THEN CURLING AND THE PAIN STARTED COMING OFF. IVE SEEN MANY OTHER COUGARS WITH THIS SAME PROBLEM AND FEEL IT IS DUE TO A DEFECT IN THE PAINT THAT WAS USED OR SOMETHING MISSING FROM THE PAINT JOB THAT WAS DONE
NHTSA complaint #10724832 — an unverified report by a vehicle owner.
at 175,000 milesMadison, WI
ELECTRICAL SYSTEM
TO WHOM IT MAY CONCERN: (MANAGEMENT) I WAS DRIVING ON A RESIDENTIAL STREET AND WAS HONKED AT BY ANOTHER DRIVER WHO TOLD ME THAT MY BRAKES LIGHTS WERE NOT WORKING. I HAD A FRIEND OF MINE THAT IS A CERTIFIED REPAIR PERSON LOOK AT IT AND HE SAID IT WASN'T THE LIGHT OR THE FUSE OR THE BRAKE SWITCH UNDER THE PEDAL AND THAT HE WAS 95% SURE IT WAS THE STOP LAMP EXTENSION HARNESS THAT HAS BRONZE TERMINALS AT THE BRAKE LAMP SWITCH CONNECTOR. I BOUGHT THIS CAR IN 2004 AND UNDER A RECALL HAD THE BLOWER SWITCH RESISTOR REPAIRED UNDER THE RECALL. THE REASON THE RECALLS FOR THIS CAR ARE NOT SHOWING UP IS BECAUSE THE RECALLS ARE MORE THAN 15 YEARS OLD & THEY DON'T KEEP TRACK AFTER THAT. I HAVE NEVER HAD THIS PROBLEM WITH THIS CAR BEFORE BUT I HAVE HAD OVER $9,000 WORTH OF REPAIRS ON IT SINCE I'VE OWNED IT NOT INCLUDING THE NORMAL OIL CHANGES AND TUNE UP. I THINK FORD NEEDS TO APPROVE THIS FOR THE RECALL CONSIDERING THEY KNEW HOW MANY THINGS WERE WRONG WITH THE COUGARS AND THAT'S WHY THEY DON'T MAKE THEM ANYMORE... NOT A SATISFIED CUSTOMER WITH A FORD PRODUCT! FIRST & LAST FORD PRODUCT I WILL EVER OWN IF THIS ISN'T FIXED TO MY SATISFACTION. THANK-YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10724828 — an unverified report by a vehicle owner.
at 175,000 milesMadison, WI
SERVICE BRAKES
TO WHOM IT MAY CONCERN: (MANAGEMENT) I WAS DRIVING ON A RESIDENTIAL STREET AND WAS HONKED AT BY ANOTHER DRIVER WHO TOLD ME THAT MY BRAKES LIGHTS WERE NOT WORKING. I HAD A FRIEND OF MINE THAT IS A CERTIFIED REPAIR PERSON LOOK AT IT AND HE SAID IT WASN'T THE LIGHT OR THE FUSE OR THE BRAKE SWITCH UNDER THE PEDAL AND THAT HE WAS 95% SURE IT WAS THE STOP LAMP EXTENSION HARNESS THAT HAS BRONZE TERMINALS AT THE BRAKE LAMP SWITCH CONNECTOR. I BOUGHT THIS CAR IN 2004 AND UNDER A RECALL HAD THE BLOWER SWITCH RESISTOR REPAIRED UNDER THE RECALL. THE REASON THE RECALLS FOR THIS CAR ARE NOT SHOWING UP IS BECAUSE THE RECALLS ARE MORE THAN 15 YEARS OLD & THEY DON'T KEEP TRACK AFTER THAT. I HAVE NEVER HAD THIS PROBLEM WITH THIS CAR BEFORE BUT I HAVE HAD OVER $9,000 WORTH OF REPAIRS ON IT SINCE I'VE OWNED IT NOT INCLUDING THE NORMAL OIL CHANGES AND TUNE UP. I THINK FORD NEEDS TO APPROVE THIS FOR THE RECALL CONSIDERING THEY KNEW HOW MANY THINGS WERE WRONG WITH THE COUGARS AND THAT'S WHY THEY DON'T MAKE THEM ANYMORE... NOT A SATISFIED CUSTOMER WITH A FORD PRODUCT! FIRST & LAST FORD PRODUCT I WILL EVER OWN IF THIS ISN'T FIXED TO MY SATISFACTION. THANK-YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10724828 — an unverified report by a vehicle owner.
at 34,000 milesWilmington, DE
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
TL* THE CONTACT OWNS A 1999 MERCURY COUGAR. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING 25 MPH. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC FOR DIAGNOSTIC TESTING. A FAILURE CODE WAS DISPLAYED THAT IDENTIFIED THE ALTERNATOR AS THE CAUSE OF THE FAILURE. THE ALTERNATOR WAS PREVIOUSLY REPLACED THREE TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THEY WERE UNAWARE OF NHTSA CAMPAIGN NUMBER: 01V031000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 34,000.
NHTSA complaint #10621924 — an unverified report by a vehicle owner.
at 97,000 milesPort Charlotte, FLFire
ENGINE
TL* THE CONTACT OWNS A 1999 MERCURY COUGAR. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, SMOKE STARTED TO EMIT FROM THE ENGINE AND CAUGHT ON FIRE. THE CONTACT MENTIONED THAT THE FIRE EXTINGUISHED INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 97,000.
NHTSA complaint #10594796 — an unverified report by a vehicle owner.
Louisville, KY
UNKNOWN OR OTHER
EXTERIOR LIGHTS NOT WORKING ,REPLACED BRAND NEW AND SHUT OFF AGAIN CAUSING CAR TO LOCK ITSELF IN PARK.
NHTSA complaint #10572630 — an unverified report by a vehicle owner.
Louisville, KY
EXTERIOR LIGHTING
EXTERIOR LIGHTS NOT WORKING ,REPLACED BRAND NEW AND SHUT OFF AGAIN CAUSING CAR TO LOCK ITSELF IN PARK.
NHTSA complaint #10572630 — an unverified report by a vehicle owner.
Louisville, KY
ELECTRICAL SYSTEM
EXTERIOR LIGHTS NOT WORKING ,REPLACED BRAND NEW AND SHUT OFF AGAIN CAUSING CAR TO LOCK ITSELF IN PARK.
NHTSA complaint #10572630 — an unverified report by a vehicle owner.
at 116,000 milesRedford, MI
WHEELS
I HAVE ONLY OWNED THIS VEHICLE FOR ABOUT 4 MONTHS AND HAVE HAD MANY PROBLEMS INCLUDING BRAKE LIGHTS NOT WORKING AND BACK WHEEL LOCKING UP. IT WAS RAINING, I WAS DRIVING DOWN THE FREEWAY ABOUT 55 MPH AND SUDDENLY THE POWER STEERING WENT OUT COMPLETELY, THE HEAT/DEFROST STOPPED WORKING AND MY BATTERY LIGHT CAME ON. I JUST INSTALLED A BRAND NEW BATTERY JUST 6 DAYS BEFORE INCIDENT, ALTHOUGH THIS ISN'T THE FIRST TIME THE POWER STEERING WENT OUT WHILE RAINING. THIS TIME IT WAS EXTREMELY SCARY DUE TO THE HIGH SPEED I WAS DRIVING AND BECAUSE THE HEAT STOPPED WORKING MY WINDOWS STARTED TO FOG UP QUICKLY CAUSING MY VISIBILITY TO BE REDUCED DRAMATICALLY WHILE TRYING TO USE ALL MY STRENGTH TO STEER THE CAR AROUND A CURVE WITHOUT HITTING ANOTHER VEHICLE. AS SOON AS I WAS ABLE TO SEE AN EXIT I GOT OFF FREEWAY AND CAR DIED COMPLETELY DRIVING UP THE OFF RAMP. THANK GOD THERE WASN'T ANY VEHICLES BEHIND ME I WAS ABLE TO PULL OVER AFTER WAITING ABOUT HALF HOUR CAR STARTED BACK UP, POWER STEERING & HEAT WAS BACK ON. I HAVE 2 YOUNG KIDS AND I'M SCARED TO DRIVE IN THIS CAR WITH THEM.
NHTSA complaint #10560074 — an unverified report by a vehicle owner.