17 of the
740 complaints about the 1999 Mercury Cougar are about the
equipment — 2% of everything
reported for this model year.
A
17
Complaints
0
Crashes
0
Fires
0
Injuries
Exactly what failed
Radio/Tape Deck/Cd Etc.
847.1%
AIR Conditioner
529.4%
Electrical
211.8%
Accessory Scissor/Screw/Bottle Jack/Lift
15.9%
Equipment
15.9%
What owners said
Filed with NHTSA, in their own words.
Orland Hills, IL
EQUIPMENT
I WOULD LIKE TO COMPLAIN ABOUT MY COUGAR. I CANNOT PASS THE IL. EMISSIONS TESTS, DUE TO THE FACT THAT THE O2 SENSORS ARE DEFECTIVE. MY ENGINE LIGHT IS CONSTANTLY ON. I HAVE HAD MY CAR SERVICED FOR THE ENGINE LIGHT, ALONE, 8 DIFFERENT TIMES. EIGHT! THIS IS INCREDIBLE. ALSO, MY CAR MAKES A LOUD SCREECHING NOISE WHEN I ATTEMPT TO START IT. -IF IT STARTS AT ALL.- I HAVE HAD MY STARTER REPLACED TWICE. TWICE!!! THIS CAR IS A LEMON. NOTHING BUT A LEMON. HOW COULD MERCURY SALE SUCH CRAP AND GET AWAY WITH IT. MY DRIVERS' LICENSE WILL BE SUSPENDED BECAUSE I CANNOT PASS THE EMISSIONS TEST. IF I CAN EVEN GET MY CAR TO THE TESTING FACILITY. I HAVE HAD THE ALTERNATOR CHANGED, THE FUEL PUMP, THE ELECTRICAL WIRING CHANGED, SUNROOF, TURNING SIGNAL, EVEN THE RADIO WAS DEFECTIVE. I SINCERELY HOPE THAT THERE IS A CLASS-ACTION LAWSUIT AGAINST MERCURY, BECAUSE I WILL BE THE FIRST ONE IN LINE TO SUE. *NM
NHTSA complaint #10160273 — an unverified report by a vehicle owner.
Johnston, IA
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
1999 MERCURY COUGAR HAS PROBLEMS WITH THE SPEAKERS, BATTERY EQUIPMENT, BRAKE EQUIPMENT AND INSTRUMENT CLUSTER.***NO ANSWER REQUIRED***. *MR THE VEHICLE PULLED TO THE RIGHT WHILE DRIVING. THE CONSUMER STATED ON A SEPARATE OCCASION WHILE DRIVING SHE NOTICED THE VEHICLE HAD NO BRAKES, THE CONSUMER WAS ABLE TO FIND A MECHANIC WHO DETERMINED ALL FOR ROTORS AND PADS NEEDED TO BE REPLACED. THE CONSUMER STATED THE BRAKE LIGHT DID NOT ILLUMINATE.
NHTSA complaint #10119217 — an unverified report by a vehicle owner.
Canton, MI
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
MECHANICAL PROBLEMS WITH 1999 MERCURY COUGAR. *MR THE VEHICLE DIED IN THE MIDDLE OF TRAFFIC ON THREE OCCASIONS. THERE WERE ALTERNATOR AND FUEL PROBLEMS. THE CONSUMER REQUESTED A CREDITED AMOUNT OF FUNDS AND REIMBURSEMENT FOR THE BATTERY, BRAKES AND ADDITIONAL EXPENSES. OTHER PROBLEM ARE AS FOLLOWED: THE NEW WHEELS WERE DEFECTIVE (CORRODED AND FROZEN), THE BRAKE SENSOR SNAPPED OFF OF THE WHEEL, THE CD PLAYER WAS SKIPPING, THE HATCH WOULD NOT RELEASE PROPERLY, THE STEERING WHEEL WOULD SHAKE, THE KEYLESS ENTRY WITH ANTI-THEFT WAS INOPERATIVE, THERE WAS ROUGH IDLE, THE TRANSMISSION SHIFTER WOULD STICK, THE CUP HOLDER DID NOT SHUT, THE HOOD WOULD NOT OPEN, AND THE LIGHTS WOULD DIM AND OR BRIGHTEN WHILE THE VEHICLE WAS IN MOTION. *SC
NHTSA complaint #10075877 — an unverified report by a vehicle owner.
Orlando, FL
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
WHEN THE CONSUMER PURCHASED THE VEHICLE THERE WAS NO RADIO.
NHTSA complaint #566017 — an unverified report by a vehicle owner.
Orlando, FL
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THERE WERE PROBLEMS WITH THE AIR CONDITIONER.
NHTSA complaint #566017 — an unverified report by a vehicle owner.
Eden, NC
EQUIPMENT:APPLIANCE:AIR CONDITIONER
WHILE STANDING OUTSIDE OF VEHICLE WITH WINDOWS ROLLED DOWN WHEN DOOR CLOSED AND AUTOMATICALLY LOCKED. CONSUMER NOTED THIS WAS NOT A FEATURE OF VEHICLE. KEY FAILED TO UNLOCK THE DOOR, CONSUMER REACHED INSIDE VEHICLE TO MANUALLY UNLOCK DOOR. DEALER STATED IF A NEW ALARM SYSTEM WAS PUT IN TO REPLACE THE OLD ONE, PROBLEM MIGHT BE CORRECTED. *AK AIR CONDITIONER TURNS ON AND OFF. RADIO WILL NOT COME ON AT TIMES. MOTOR WILL DIE OUT. ALARM WENT OFF, DOOR LOCK BY THEMSELVES. KEY WILL NOT CRANK VEHICLE AT TIMES. VEHICLE JUMPED AND JERKED ALMOST HITTING CONSUMERS SISTER WHO WAS STANDING IN FRONT OF THE VEHICLE. *SLC
NHTSA complaint #891001 — an unverified report by a vehicle owner.
Eden, NC
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
WHILE STANDING OUTSIDE OF VEHICLE WITH WINDOWS ROLLED DOWN WHEN DOOR CLOSED AND AUTOMATICALLY LOCKED. CONSUMER NOTED THIS WAS NOT A FEATURE OF VEHICLE. KEY FAILED TO UNLOCK THE DOOR, CONSUMER REACHED INSIDE VEHICLE TO MANUALLY UNLOCK DOOR. DEALER STATED IF A NEW ALARM SYSTEM WAS PUT IN TO REPLACE THE OLD ONE, PROBLEM MIGHT BE CORRECTED. *AK AIR CONDITIONER TURNS ON AND OFF. RADIO WILL NOT COME ON AT TIMES. MOTOR WILL DIE OUT. ALARM WENT OFF, DOOR LOCK BY THEMSELVES. KEY WILL NOT CRANK VEHICLE AT TIMES. VEHICLE JUMPED AND JERKED ALMOST HITTING CONSUMERS SISTER WHO WAS STANDING IN FRONT OF THE VEHICLE. *SLC
NHTSA complaint #891001 — an unverified report by a vehicle owner.
Eden, NC
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONER TURNS OFF AND ON WITHOUT MANUALLY OPERATING THE SYSTEM, ONCE AIR CONDITIONER TURNS BACK ON THE AIR IS NOT COOL.AIR BLOWS LIKE VENT IS CLOSED. ALSO, ENGINE WILL CUT OFF WITHOUT PRIOR WARNING. DEALER UNABLE TO DUPLICATE PROBLEMS.
NHTSA complaint #891003 — an unverified report by a vehicle owner.
Chesapeake, VA
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
PASSENGER'S SEAT WILL NOT LOCK IN PLACE UNLESS SEAT IS POSITIONED ALL WAY TO THE BACK CLOSELY TO REAR SEAT . *AK CONSUMER STATES THE SEAT IF UNLOCKED AND MOVED FOWARD WILL ONLY RELOCK WHEN PUSHED ALL THE WAY TO THE REAR, THEN SEAT CAN BE ADJUSTED AND LOCKED FROM ANY POSITION, THE PROBLEM IS THAT YOU CAN NOT LOCK THE SEAT IF ANYTHING IS PLACED BEHIND THE SEAT, IN TRYING TO LOCK THE SEAT CONSUMER STATES SHE HAS THE CRUSH HER GRANDCHILD'S FEET IN THE CAR SEAT, CONSUMER STATES THERE IS A STRONG TO LIGHT GASOLINE ODOR, ALSO GAS PEDAL WILL STICK IN UP POSITION AND NEED STRONG PUSH TO RELEASE, DOOR LOCKS AUTOMATICCALYLOCK AND UNLOCK AT ANY TIME, THE LOCKS WERE FINALLY REPLACED AND CONSUMER WAS GIVEN AN EXTENDED WARRANTY, CONSUMER STATES RADIO GOES OUT AND THE DISPLAY DISAPPEARS WHEN IT IS HOT.
NHTSA complaint #885241 — an unverified report by a vehicle owner.
Matawan, NJ
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CAR LEASED IN 1999. SINCE THEN THERE HAVE BEEN SEVERAL COMPLAINTS, THE RADIO SHORTING OUT, 2 SAME SIDE/TIRE BLOW OUTS, TROUBLE LIGHTS AND TRANSMISSION PROBLEMS, BRAKE NOISE AND ACCELERATION PROBLEMS. IN EACH AND EVERY CASE THE RESPONSE HAS BEEN "WE CANNOT REPRODUCE THE PROBLEM" HENCE, NO FIXES. WARRENTY EXPIRED NOW THE ALTERNATER NEEDS TO BE REPLACED? COMMENT FROM SERVICE DEPARTMENT "IT MUST HAVE BEEN DEFECTIVE". ???
NHTSA complaint #739526 — an unverified report by a vehicle owner.
Hoboken, NJ
EQUIPMENT:ELECTRICAL
OIL FILTER COMBUSTED DUE TO PRESSURE. ENGINE HAS BEEN DESTROYED!!! CAR IS A YEAR AND A HALF OLD WITH 24,500 MILES. I HAVE A NUMBER OF PROBLEMS THAT HAVE OCCURRED WITH THIS CAR. I HAVE IGNORED DUE TO THEY COME AND GO. SUCH AS RATTLING NOISES FROM THE TRUNK, CIGARRETTE LIGHTER IS DEAD, GAS GAUGE DOESN'T READ PROPERLY ALL THE TIME, LIGHTS ILLUMINATE FOR REAR LIGHT OUT, AIRBAGS, COOLANT, NEXT TIME START UP CAR THEY ARE OUT??? I HAD A SATURN FOR 5 YEARS NEVER HAD A PROBLEM. I HAVE THIS COUGAR FOR A YEAR AND A HALF AND LOOK AT ALL THESE PROBLEMS. I AM SORRY A CAR THAT IS A YEAR AND A HALF SHOULD NOT BE GETTING A NEW ENGINE!!!! I AM EXTREMELY DISAPPOINTED WITH MERCURY. I WILL NEVER GET ANOTHER ONE AGAIN.
NHTSA complaint #739379 — an unverified report by a vehicle owner.
NHTSA complaint #554701 — an unverified report by a vehicle owner.
Cincinnati, OH
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
VEHICLE EXPERIENCING A MOMENTARY LOSS OF STEERING WHEN DRIVING OVER A WATER PUDDLE, AND INTERMITTENTLY CAUSING MALFUNCTION TO INSTRUMENT PANEL LIGHTS. DEALER / MANUFACTURER NOTIFIED, AND UNABLE TO LOCATE CAUSE. *AK BOTH SIDE MIRRORS FELL OFF. THE CD AND THE RADIO ARE NOT OPERATIONAL. THE RADIATOR HOSE BROKE AFTER 2 MONTHS OF PURCHASING THE VEHICLE. THE BACK WINDOW WIPER FAILED. THE SUN ROOF FAILED. THIS VEHICLE HAD NUMEROUS MECHANICAL PROBLEMS.
NHTSA complaint #874753 — an unverified report by a vehicle owner.
Mounds, OK
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
WITHIN 15000 MILES, LOUD GRINDING NOISE WHEN BACKING UP DESPITE REPEATED TRIPS TO DEALER SERVICE; WITHIN 15000 MILES, LOUD GRINDING NOISE DURING NORMAL BRAKING; WEATHER SEAL AROUND DRIVER DOOR CONSTANTLY FALLING OFF; RADIO FAILURE AT 12500 MILES THAT WILL COME BACK ON WHEN SIMPLY TOUCHING THE
NHTSA complaint #723189 — an unverified report by a vehicle owner.
College Park, GA
EQUIPMENT:ELECTRICAL
CIGARETTE LIGHTER FAILED. MJS
NHTSA complaint #548141 — an unverified report by a vehicle owner.
Detroit, MI
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONER FAILED. MJS
NHTSA complaint #550065 — an unverified report by a vehicle owner.
Fairfield, FL
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE AIR CONDITIONER WAS TURNED ON. IT FAILED TO COOL INSIDE OF VEHICLE, NOT WORKING PROPERLY. THE TRUNK FAILS TO LOCK WHEN CLOSED. THE LOCKING MECHANISM IS NOT HOLDING THE LATCH . WOULD NEED TO JIGGLE THE IGNITION KEY IN THE SWITCH BEFORE IT STARTS. THE PASSENGER SIDE SEAT SLIDES BACK & FORTH WITHOUT LOCKING INTO PLACE. WHILE BACKING UP VEHICLE, IT WOULD MAKE LOUD NOISES FROM THE FRONT END NEAR WHEELS.
NHTSA complaint #852082 — an unverified report by a vehicle owner.