2005 Mercury Grand Marquis headlight problems

EXTERIOR LIGHTING

The contact owns a 2005 Mercury Grand Marquis. The vehicle was taken to the local dealer, where it was repaired under NHTSA Campaign Number: 15V861000 (Exterior Lighting). The contact stated that the headlights activated without driver input. The contact removed the circuit wires. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 80,082.

NHTSA complaint #11670450 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

The contact owns a 2005 Mercury Grand Marquis. The contact stated that while driving at various speeds and at night, the headlights independently turned off. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the lighting control module needed to be replaced. The vehicle was not repaired. The mechanic advised the contact of NHTSA Campaign Number: 15V861000 (Exterior Lighting); however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 160,000.

NHTSA complaint #11660606 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

The contact owns a 2005 Mercury Grand Marquis. The contact stated while driving at an undisclosed speed at night, the contact became aware that the front headlamps had intermittently failed to provide proper illumination, greatly reducing nighttime visibility. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 15V861000 (Exterior Lighting); the VIN was included, but the vehicle was already repaired under the recall. The manufacturer was not notified of the failure. The failure mileage was 211,000.

NHTSA complaint #11660374 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

The contact owns a 2005 Mercury Grand Marquis. The contact stated that while driving at undisclosed speeds, the headlights flickered after approximately a minute. The headlights continued to turn on and off independently. The headlights eventually became inoperable. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 15V861000 (Exterior Lighting); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 85,000. Parts distribution disconnect.

NHTSA complaint #11620630 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING:TAIL LIGHTS

The contact owns a 2005 Mercury Grand Marquis. The contact stated while driving 48 MPH, a Police Officer pulled the contact over and informed her that the taillights were inoperable. No warning light was illuminated. The vehicle was drivable and was taken to an independent mechanic and the bulbs were replaced. The vehicle was repaired; however, the failure reoccurred. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall for the failure. The manufacturer then referred the contact to NHTSA Hotline to report the failure. The failure mileage was approximately 120,000.

NHTSA complaint #11605505 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

Light control module was replaced per recall via Ford and new LCM became faulty after 4 years. Ford will not replace recalled part due to warranty on recalls. Apparently from Ford and other mechanics, this is a common problem with the LCM not working for long even after replacement.

NHTSA complaint #11595894 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

The contact owns a 2005 Mercury Grand Marquis. The contact stated that while driving at approximately 40 MPH at night, there was a flash, and the headlights became inoperable. There were no warning lights illuminated. The contact's brother informed him to use the high beam headlights. The vehicle was taken to an independent mechanic, who stated that the failure was due to the lighting control module. The contact called the local dealer, who stated that the vehicle was not covered under a recall. The manufacturer was contacted, who informed him that the vehicle was not covered under a recall. The contact stated that the failure was related to NHTSA Campaign Number: 15V861000 (Exterior Lighting). The failure mileage was approximately 35,000.

NHTSA complaint #11551434 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

The contact owns a 2005 Mercury Grand Marquis. The contact stated that while his sister was driving 55 MPH at night, the headlights became inoperable. There was no warning light illuminated. The contact who is an independent mechanic, stated that he diagnosed that the Light Control Module (LCM) had failed and needed to be replaced. The dealer and the manufacturer were notified of the failure and advised the contact that the VIN was not included in a recall. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 15V861000 (Exterior Lighting). The failure mileage was unknown.

NHTSA complaint #11533228 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

The contact owns a 2005 Mercury Grand Marquis. The contact stated while driving 30 MPH, the headlights became inoperable, without warning. The contact pulled over on the side of the road, after turning off and turning on the headlight switch, the headlights illuminated. The vehicle was taken to the dealer and the dealer stated that the lighting control module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the manufacturer stated that the VIN was not included on NHTSA Campaign Number: 15V861000 (Exterior Lighting). The failure mileage was 156,000.

NHTSA complaint #11517045 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

My windshield wipers started coming on and off by themselves in my 2005 grand Marquis. They also started spraying all of the windshield wipers fluid out. The lights also flicker on and off by themselves. The wipers then stopped working all together. I took it to a Ford dealership where they could not locate the problem.

NHTSA complaint #11508105 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING:HEADLIGHTS

The contact owns a 2005 Mercury Grand Marquis. The contact stated while driving 45 MPH, the headlights fluctuated off and on without warning. The vehicle was taken to an independent mechanic who stated that the vehicle had experienced the failure listed in NHTSA Campaign Number: 15V861000 (Exterior Lighting) and referred the contact to the dealer. The dealer was contacted and stated that the vehicle was not included in the recall. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 81,000. The contact stated the failure happened at any speed and that the vehicle was repaired.

NHTSA complaint #11503810 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

The contact owns a 2005 Mercury Grand Marquis. The contact stated that while driving, the front headlights intermittently failed. The contact stated that he replaced the headlight bulbs, but the failure recurred. No warning light was illuminated. The contact referenced NHTSA Campaign Number: 15V861000 (Exterior Lighting). The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and advised the contact to call the NHTSA Hotline. The failure mileage was approximately 227,000.

NHTSA complaint #11485205 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING:HEADLIGHTS

The lcm light control module is malfunctioning and Ford/Mercury say that this vehicle is not part of the recall.

NHTSA complaint #11467950 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING:HEADLIGHTS

The contact owns a 2005 Mercury Grand Marquis. The contact stated that several years ago while driving at night at an undisclosed speed, the headlights became inoperable. The contact was able to restart the vehicle and the headlights resumed normal operation. The contact took the vehicle to a dealer and had the headlights serviced under a Customer Satisfaction Program. Recently, the contact stated while driving 55 MPH, the headlights became inoperable without warning. The contact was forced to use the hazard lights after multiple attempts to restart the headlights had failed. The contact coasted the vehicle to the nearest gas station and upon arrival the headlights began to operate. The vehicle was taken back to the dealer where he was given an estimate for the repair. The manufacturer was also notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 93,000.

NHTSA complaint #11464830 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

The contact owns a 2005 Mercury Grand Marquis. The contact stated that while driving at undisclosed speeds, the headlights would intermittently turn off and back on. The contact stated that while driving over bumps in the roadway or depressing the accelerator pedal, the headlights would become inoperable. The vehicle was taken to an independent mechanic and diagnosed with an intermittent electrical short in the headlight module. The contact was notified of NHTSA Campaign Number: 15V861000 (Exterior Lighting) however, the VIN was not included. The dealer and manufacturer were made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 140,000.

NHTSA complaint #11451907 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

THE HEADLIGHTS HAVE FAILED DUE TO DEFECTIVE LIGHT CONTROL MODULE. THIS FAILURE IS NOTED AS FORD RECALL # 15S39, DATED APRIL 14,2017. FORD CUSTOMER SERVICE REP SAYS VEHICLE NOT INCLUDED BUT DID NOT PROVIDE INFORMATION ABOUT RECALL #. CANNOT DRIVE CAR AT NIGHT, EXCEPT TO PULL LEVER FOR BRIGHT LIGHT TOWARD ME (DRIVER).

NHTSA complaint #11391018 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

I WAS OUT DRIVING AT AROUND 9:30 PM AND MY HEADLIGHTS JUST WENT OUT, AFTER I GOT HOME I LOOKED FOR LIGHTING ISSUES WITH THE CAR AND DISCOVERED A RECALL. THE NEXT MORNING I CONTACTED AUTONATION FORD IN MEMPHIS TN, WHERE I RESIDE AND SCHEDULED AN APPOINTMENT TO TAKE CARE OF THE RECALL. I TOOK IT IN ON 8/11/20 , WHERE THEY DID A LCM BYPASS THAT WAS TOLD TO ME BY THE SERVICE ADVISOR GARVIN. I PICKED THE CAR UP ON 8/15/20 AND THE LIGHTS WERE WORKING WHEN I LEFT THE AUTONATION BUT AFTER I GOT HOME 30 MINUTES LATER I WENT TO DROP OFF SOME MAIL AT THE MAIL DROP AND THE LIGHTS WENT BACK OUT. I CALL AUTONATION SERVICE DEPARTMENT AND SPOKE WITH SERVICE MANAGER THOMAS AND EXPLAINED THE PROBLEM TO HIM AND MY SITUATION AND WAS TOLD TO BRING IT BACK IN WHEN I COULD. I TOOK IT BACK ON MY FIRST OFF DAY THAT THEY WERE OPEN . I WAS THEN TOLD THAT THEY WOULD LOOK AT THE WORK THEY DID AND IF IT WERE STILL IN PLACE ANYTHING EXTRA WOULD COST ME OUT OF POCKET. I DON'T FEEL AS IF I SHOULD HAVE TO PAY FOR AN ISSUE THAT WASN'T PROPERLY REPAIRED. AS OF TODAY OCTOBER 3,2020 I STILL HAVE NO HEADLIGHTS. I HAVE REPLACED THE MULTIFUNCTION SWITCH, REPLACED THE BULBS AND I STILL HAVE NO HEADLIGHTS.

NHTSA complaint #11362564 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

2005 FORD GRAND MARQUIS. CONSUMER WRITES IN REGARDS TO LIGHTING CONTROL MODULE SAFETY RECALL. *LD THE CONSUMER STATED THE EXPERIENCE AT THE DEALERSHIP WAS UNFAVORABLE. THE VEHICLE WAS NOT REPAIRED.

NHTSA complaint #11309233 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

LIGHTS GOING ON AND OFF I READ RECALL ON THE LIGHTNING CONTROL MODULE FOR MY 2005 MERCURY MARQUIS. THIS HAPPENS IN MOTION ON INTERSTATE. SAFETY HAZARD COULD CAUSE ME TO WRECK

NHTSA complaint #11299796 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

I PURCHASED A 05 MERCURY GRAND MARQUIS AND HAD ISSUES WITH THE HEADLIGHTS GOING OUT WHILE DRIVING AT NIGHT. I SEEN THAT THERE WAS A RECALL ON THIS ISSUE FOR MY VEHICLE BUT WHEN I CALLED THE FORD DEALER THEY SAID MY CAR WASN'T REGISTERED FOR A RECALL. THEY SAID I WOULD HAVE TO PAY $135 FOR A DIAGNOSTIC TEST AND LEAVE MY CAR FOR 24 HOURS. NO ONE WAS ABLE TO INFORM ME WHY MY SPECIFIC VEHICLE WAS EXCLUDED FROM THE RECALL. IF I'M TELLING THEM THAT I'M HAVING A PROBLEM THAT THEY CLEARLY KNOW ABOUT WHY ARE THEY CHARGING ME TO FIX IT?

NHTSA complaint #11297779 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO OPERATE WITHOUT WARNING WHILE DRIVING 35 MPH. THE CONTACT HAD TO HOLD THE HIGH BEAM SWITCH ON IN ORDER TO DRIVE AT NIGHT. THE VEHICLE WAS TAKEN TO HASSETT FORD-LINCOLN (3530 SUNRISE HWY, WANTAGH, NY 11793, (516) 785-7800), BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT SHE NEEDED TO RESCHEDULE THE DIAGNOSTIC APPOINTMENT. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.

NHTSA complaint #11281861 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

HEADLIGHT MODULE WENT OUT 12-10-2016, BROUGHT CAR TO SPRING HILL FORD (DEALER) DUNDEE IL. CAR WAS UNDER NEW RECALL BUT THE DEALER DID NOT HAVE THE NEWLY DESIGNED PART YET SO THEY PUT IN THE SAME DEFECTIVE PART AND TOLD ME THEY WOULD CALL ME WHEN THE NEW PARTS BECOME AVAILABLE. THEY NEVER DID DESPITE MONTHS OF ME CALLING THEM. NOW THE OLD DESIGN PART IS ACTING UP AGAIN BUT IN 2016 THE DEALER REPORTED MY CAR AS HAVING THE RECALL FIXED, WHICH WAS UNTRUE. MY CAR SHOULD NEVER HAVE HAD BEEN MARKED DOWN AS HAVING THE RECALL FIXED. I STILL HAVE THE SAME OLD DEFECTIVE PART IN MY CAR. FORD SHOULD REDO THEIR PAPERWORK AND HAVE THIS RECALL PROPERLY MARKED AS NOT FIXED. I SPOKE TO FORD 800-392-3673 THIS MORNING AND THE FOREIGNER ON THE PHONE JUST WASN'T GETTING IT.

NHTSA complaint #11269980 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

CAME OUT IT WAS DARK I JUST STARTED THE CAR UP AND I HAD NO HEADLIGHTS ARE MY FRIENDS FOLLOW ME TO MY HOUSE WITHOUT LIGHTS

NHTSA complaint #11240174 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING:HEADLIGHTS

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO OPERATE. THE CONTACT HAD TO TAP THE SIDE OF THE LIGHTING FIXTURES TO GET THE HEADLIGHTS TO FUNCTION. FAIRWAY FORD (444 US-117, BURGAW, NC 28425, 910-259-2371, 1-(800) 291-7714) WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE VEHICLE NEEDED TO BE DIAGNOSED AND REPAIRED. DEACON JONES FORD-LINCOLN (3301 MCLAIN ST, GOLDSBORO, NC 27534, (919) 736-3387) INDICATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING) IN THE SPRING OF 2015; HOWEVER, THE FAILURE RECURRED. THE DEALER ALSO SCHEDULED A DIAGNOSTIC APPOINTMENT FOR JULY 30, 2019 REGARDING NHTSA CAMPAIGN NUMBER: 13V385000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA complaint #11234772 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. WHILE OPERATING THE VEHICLE, THE LOW AND HIGH BEAM HEADLIGHTS WOULD NOT OPERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

NHTSA complaint #11230131 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HERRIN GEAR TOYOTA (6100 INTERSTATE 55 NORTH FRONTAGE RD, JACKSON, MS 39211, (601) 882-0351) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11221020 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 60 MPH, THE EXTERIOR LIGHTING, DOME LIGHT, AND ALL OTHER LIGHTING TURNED OFF WITHOUT WARNING. THE VEHICLE WAS TAKEN TO INVER GROVE FORD LINCOLN (800-730-1765, LOCATED AT 4725 S ROBERT TRAIL, INVER GROVE HEIGHTS, MN 55077) TO BE DIAGNOSED, BUT THE TECHNICIAN WAS UNABLE TO SCHEDULE AN APPOINTMENT RIGHT AWAY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CHANGED ALL THE FUSES, BUT THE FAILURE RECURRED. THE CONTACT CALLED HASTINGS AUTOMOTIVE AT 651-437-4030 (LOCATED AT 3625 VERMILLION ST, HASTINGS, MN 55033) AND SCHEDULED AN APPOINTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

NHTSA complaint #11218903 — an unverified report by a vehicle owner.

INTERIOR LIGHTING

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 60 MPH, THE EXTERIOR LIGHTING, DOME LIGHT, AND ALL OTHER LIGHTING TURNED OFF WITHOUT WARNING. THE VEHICLE WAS TAKEN TO INVER GROVE FORD LINCOLN (800-730-1765, LOCATED AT 4725 S ROBERT TRAIL, INVER GROVE HEIGHTS, MN 55077) TO BE DIAGNOSED, BUT THE TECHNICIAN WAS UNABLE TO SCHEDULE AN APPOINTMENT RIGHT AWAY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CHANGED ALL THE FUSES, BUT THE FAILURE RECURRED. THE CONTACT CALLED HASTINGS AUTOMOTIVE AT 651-437-4030 (LOCATED AT 3625 VERMILLION ST, HASTINGS, MN 55033) AND SCHEDULED AN APPOINTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

NHTSA complaint #11218903 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

REPLACED THE LCM IN OCTOBER 2014 PER RECALL. REPLACEMENT LCM HAS FAILED ALSO. DPATRICK FORD, EVANSVILLE INDIANA WANTS TO CHARGE $700.00 TO INSTALL A BYPASS WIRING PART. HEADLIGHTS FAIL TO COME ON OR STAY ON. HOLD HIGH BEAM FLASH TO SEE AT NIGHT.

NHTSA complaint #11210867 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

THE LIGHTING CONTROL MODULE (LCM) OF MY SON'S 2005 MERCURY GRAND MARQUIS MALFUNCTIONED WHILE HE WAS DRIVING HOME AT NIGHT CAUSING HIS INTERIOR, HEADLIGHTS, AND OTHER CONTROLS TO SHUT OFF CAUSING A DANGEROUS SITUATION ON AN OPEN HIGHWAY. AFTER CHECKING WITH SEVERAL DEALERS, APPARENTLY HIS MERCURY IS ONE OF THE FEW OF THE 313,000 RECALLED VEHICLES THAT DO NOT QUALIFY FOR RECALL REPAIR OF THE LIGHTING CONTROL MODULE (LCM). FRANKLY, DUE TO THE SAFETY CONCERNS AND NEAR DISASTER OF THE FAILURE OF HIS HEADLIGHTS FORD MOTOR COMPANY AND / OR NHTSA NEEDS TO EXPAND THE NUMBER OF FORD / MERCURY VEHICLES THAT SHOULD COME UNDER THIS RECALL (15S39) THIS IS NECESSARY BECAUSE HIS LOSS OF HEADLIGHTS COULD HAVE LED TO A CRASH. RIGHT NOW, THE DEALERS ARE ASKING FOR $125 SERVICE FEE JUST TO DIAGNOSE AND ANYWHERE FROM $480 TO $600 FOR PARTS AND LABOR. I FEEL THAT BECAUSE OF THE SIMILAR NATURE OF THE FAILURE OF THE LCM THAT THE RECALL SHOULD BE EXPANDING TO COVER HIS VIN AND THE LCM BE REPLACED FREE OF CHARGE.

NHTSA complaint #11208723 — an unverified report by a vehicle owner.