16 of the
251 complaints about the 2006 Mercury Milan are about the
braking system — 6% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
120,000 miles.
The contact owns a 2006 Mercury Milan. The contact stated that while depressing the brake pedal, there was an extensive amount of time between depressing the brake pedal and when the vehicle would come to a stop. Occasionally, the contact had to pump the brake pedal to assist while stopping the vehicle. There were no warning lights illuminated. The vehicle was included in NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic,) and the vehicle was repaired; however, the failure persisted. The vehicle was taken to the dealer, who diagnosed the vehicle and determined that the HCU had failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to another dealer, Ray Skillman Ford (1250 US 31 S, Greenwood, IN 46143), who confirmed the diagnosis. The vehicle was not repaired because the vehicle was no longer covered under the recall. The manufacturer was informed of the failure, and a case was opened. The failure mileage was approximately 166,230.
NHTSA complaint #11649450 — an unverified report by a vehicle owner.
at 150,000 milesSilverton, ORCrash
SERVICE BRAKES
The contact owns a 2006 Mercury Milan. The contact stated while his 16-year-old daughter was driving in traffic and was making a complete stop while she was depressing on the brake pedal, the vehicle failed to stop. The contact stated that his daughter desperately depressed on the brake pedal and felt the brake pedal travel the floorboard but failed to respond causing her to strike the hitch of the vehicle in front of her causing front damage to the vehicle. No major injuries were reported and no police report was filed. The vehicle was towed to the dealer and the contact explained to the dealer that the vehicle experienced the same failure as recall NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic), the dealer stated that the VIN was not included in the recall and that there was no failure with the brakes. The manufacturer was not notified of the failure. The failure was approximate 150.000.
NHTSA complaint #11478187 — an unverified report by a vehicle owner.
Swedesboro, NJ
SERVICE BRAKES
1. The Airbag light on the driver side is on 2. The vehicle under is extensively rusty 3. Braking is very slow
NHTSA complaint #11434924 — an unverified report by a vehicle owner.
at 40,000 milesBaltimore, MD
SERVICE BRAKES
NHTSA RECALL NUMBER: 19V904 APPLIES TO MY VEHICLE AND IS NOW OVER A YEAR OLD. THE MANUFACTURER HAS YET TO ISSUE A REMEDY. THIS IS FAR TOO LONG FOR A RECALL TO BE IN PLACE AND STILL NOT HAVE A FIX. FURTHERMORE, THE VEHICLE NOW HAS A SECOND RECALL, 21V158. HOW LONG WILL THIS ALL TAKE?
NHTSA complaint #11407841 — an unverified report by a vehicle owner.
Palatine, IL
SERVICE BRAKES
MY BREAK PADDLE IS DIFFERENT THAN OTHER DAYS, IS HARD TO BREAK FROM A SHORT DISTANCE. FEELS LIKE IS DOESN'T WANT TO STOP.
NHTSA complaint #11378014 — an unverified report by a vehicle owner.
at 145,000 milesDebios, PA
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT STATED WHILE DRIVING 15 MPH AND DEPRESSING THE BRAKE PEDAL TO THE FLOOR, THE VEHICLE FAILED TO STOP. THE CONTACT STATED THAT THE ABS WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THE VEHICLE ROLLED TO A STOP. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER, MURRAY'S FORD LINCOLN (3007 BLINKER PKWY, DUBOIS, PA 15801; (800) 371-6601) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT EXPERIENCED THE FAILURE INTERMITTENTLY. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 145,000.
NHTSA complaint #11364348 — an unverified report by a vehicle owner.
at 130,000 milesHendersonville, TNCrash1 injured
SERVICE BRAKES
MY CAR DID NOT STOP WHEN BRAKE WAS APPLIED RESULTING IN A CRASH INTO THE CAR THAT WAS IN FRONT OF ME. BOTH CARS WERE GETTING READY TO ENTER THE MAIN ROAD FROM A SIDE STREET. I WAS STARTING TO PROCEED AND WE HAD TO STOP AND WAIT FOR ONCOMING TRAFFIC WHEN I HIT MY BRAKES IT DID NOT STOP BEFORE I HIT THE CAR. RECALL # 19S54
NHTSA complaint #11302317 — an unverified report by a vehicle owner.
at 125,000 milesMount Pleasant, TX
SERVICE BRAKES
PULLING INTO PARKING SPACE GOING 10 TO 15 MPH. BRAKE PEDAL WENT ALL THE WAY TO FLOOR. TRIED AGAIN TO STOP. BRAKES HELD THE 2ND TIME. LOCAL FORD DEALERSHIP CAME TO LOT AND PICKED UP THE CAR. RAN DIAGNOSTICS ON CAR AND COULD FIND NO PROBLEM WITH BRAKING SYSTEM.
NHTSA complaint #11090375 — an unverified report by a vehicle owner.
Ashland, OH
SERVICE BRAKES
WINDOW DON'T WORT R WINDOW
NHTSA complaint #11056331 — an unverified report by a vehicle owner.
at 97,000 milesTallahassee, FLCrash
SERVICE BRAKES
IN MORE THAN ONE INSTANCE THE BRAKES HAVE SUDDENLY GONE "SOFT", MAKING IT VERY DIFFICULT TO BREAK. ONE TIME THE DRIVER WENT OVER A BUMPY AREA IN THE ROAD AND TWO OTHER TIMES IT OCCURRED WHEN THE ROADS WERE WET. THE MOST RECENT INCIDENT RESULTED IN REAR-ENDING ANOTHER CAR. IN THE MOST RECENT INCIDENT, THE DRIVER WAS HEADING NORTH ON GOVERNOR'S SQUARE BOULEVARD TOWARDS E. MAGNOLIA DRIVE IN TALLAHASSEE, FL. IT WAS RAINING LIGHTLY AND THE ROADS WERE WET. THE DRIVER WAS WITHIN THE POSTED SPEED LIMIT OF 35 MPH. AS THE DRIVER APPROACHED THE INTERSECTION, THE LIGHT WAS RED. WHEN THE DRIVER HIT THE BRAKES THE PEDAL WENT "SOFT" AND SHE HAD TO PUSH IT AS HARD AS POSSIBLE TO CONTINUING BRAKING. THOUGH THE CAR WAS SLOWING, IT WAS NOT ABLE TO STOP BEFORE THE REACHING OTHER CARS AT THE INTERSECTION. THE RESULT WAS THAT THE CAR REAR-ENDED ANOTHER CAR WHICH THEN PUSHED INTO ANOTHER CAR IN FRONT. THE DRIVERS OF THE 2 OTHER VEHICLES STOPPED, POLICE CAME, AND A CRASH REPORT WAS ISSUED. WE DETERMINED IT WOULD BE BEST TO LEAVE THE CAR PARKED UNTIL IT COULD BE DETERMINED IF THE BRAKES WOULD RECOVER. WHEN WE RETURNED THE FOLLOWING DAY, THE BRAKES APPEARED TO BE FUNCTIONING PROPERLY, BUT IN AN ABUNDANCE OF CAUTION, THE DRIVER IS NOT DRIVING THE CAR. IN THE PREVIOUS 2 OCCURRENCES OF THE BRAKE PROBLEMS, WE BROUGHT THE CAR TO AN AUTO REPAIR SHOP. THE FIRST TIME, NO PROBLEMS COULD BE FOUND (DATE COULD BE PROVIDED WITH AUTO RECORDS). THE SECOND TIME (AROUND MAY 2017), IT WAS DIAGNOSED AS A MASTER CYLINDER AND THAT WAS PART WAS REPLACED AND THE REPAIR COMPLETED. BETWEEN THE FIRST AND SECOND INCIDENT, THE BRAKE SYSTEM WAS COMPLETELY REDONE AS REGULAR MAINTENANCE ON THE CAR. SO, THE CORRECTION WORK PERFORMED AND REGULAR MAINTENANCE, WERE NOT SUCCESSFUL IN ADDRESSING THE ISSUE.
NHTSA complaint #11039998 — an unverified report by a vehicle owner.
at 186,000 milesReynoldsburg, OH
SERVICE BRAKES
WHEN I CAME TO AN INTERSECTION, MY ANTI-LOCK BRAKES KICKED IN AND MALFUNCTIONED CAUSING THE PEDAL TO GO TO THE FLOOR AND I LOST BRAKING POWER. I PUSHED EVEN HARDER ON THE PEDAL AND IT SEEMED LIKE I HAD BRAKES BUT NO POWER TO THE BRAKE SYSTEM. I SHUT OFF THE VEHICLE, PUMPED THE BRAKES TWICE AND RESTARTED. THE PEDAL WENT BACK TO NORMAL AND I WAS ABLE TO BRAKE FINE.
NHTSA complaint #11031813 — an unverified report by a vehicle owner.
at 110,000 milesRoyal OAK, MI
SERVICE BRAKES
BRAKE PEDAL GOES TO FLOOR, EXTREMELY UNSAFE, VERY POOR STOPPING ABILITY
NHTSA complaint #10991392 — an unverified report by a vehicle owner.
at 71,000 milesAmelia, OH
SERVICE BRAKES
WHILE DRIVING IF THE ANTI LOCK BRAKE SYSTEM IS ACTIVATED BY A SLICK ROAD SURFACE, THE BRAKE PEDAL SUBSEQUENTLY GOES TO THE FLOOR FOR SEVERAL SUBSEQUENT APPLICATIONS. WE NORMALLY HAVE TO PULL OVER AND PUMP THE BRAKES REPEATEDLY TO GET THE PEDAL BACK TO NORMAL. THE BRAKES WORK NORMALLY DURING ALL OTHER NORMAL USE.
NHTSA complaint #10940056 — an unverified report by a vehicle owner.
at 100,000 milesKingman, AZ
SERVICE BRAKES
TL* THE CONTACT OWNS A 2006 MERCURY MILAN. WHILE DRIVING APPROXIMATELY 55 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOOR WHEN IT WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED FOR APPROXIMATELY TWO YEARS, BUT THE VEHICLE WOULD EVENTUALLY STOP. THE LAST FAILURE WAS THE WORST OF THEM ALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #10938712 — an unverified report by a vehicle owner.
at 100,000 milesDamascus, MD
SERVICE BRAKES
TL* THE CONTACT OWNS A 2006 MERCURY MILAN. WHILE ATTEMPTING TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL, THE BRAKE PEDAL TRAVELED ALL THE WAY TO THE FLOOR. THE CONTACT MENTIONED THAT THE BRAKE PEDAL WAS VERY SOFT WHEN ATTEMPTING TO BRAKE ON AN UNEVEN ROAD OR WHEN BRAKING ABRUPTLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON SEVERAL OCCASIONS WHERE THE BRAKES WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #10937865 — an unverified report by a vehicle owner.
at 120,000 milesWaldorf, MD
SERVICE BRAKES, HYDRAULIC
I HAD TO REPLACE THE BRAKE BOOSTER,CV BOOTS, MASTER CYLINDER ROTORS AND BRAKES. ALL TO THE TUNE OF 2,000. I HAD NO WARNING. NO LIGHTS IN THE DASH CAME ON OR ANYTHING. I WAS GOING DOWN A HILL AND ALL OF A SUDDEN THERE WERE NO BRAKES. I HAVE HAD CARS AND DROVE THEM FOR OVER 200,000 MILES AND I HAVE NEVER HAD TO REPLACE ALL THIS STUFF ON A CAR. THIS MERCURY HAS COST ME SO MUCH MONEY. ITS NOT LIKE ITS A MERCEDES OR BMW. NOTHING ON THIS CAR IS CHEAP TO GET FIXED. I HAVE REPLACED THE BRAKES OVER 20 TIMES AND THE CAR IS ONLY 6 YEARS OLD. I SEE WHY THEY STOPPED MAKING THEM.
NHTSA complaint #10448897 — an unverified report by a vehicle owner.