11 of the
505 complaints about the 2007 Mercury Milan are about the
tires — 2% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
23,950 miles.
A
11
Complaints
0
Crashes
0
Fires
0
Injuries
Exactly what failed
Tires
763.6%
Valve
327.3%
Pressure Monitoring AND Regulating Systems
19.1%
What owners said
Filed with NHTSA, in their own words.
at 90,700 milesScottsdale, AZ
TIRES
(ACCIDENTALLY FILLED THIS OUT ALREADY ON THE VEHICLE COMPLAINT PAGE, SORRY) I BROUGHT MY VEHICLE IN FOR ITS 90,000 MILE SERVICE AND THE TECHNICIAN TOLD ME BOTH REAR TIRES HAD CRACKS BETWEEN THE TREAD AND THE SHELL OF THE TIRE. THE NEXT DAY I TOOK THE CAR BACK TO THE INSTALLING TIRE SHOP FOR EVALUATION. IT TURNS OUT ALL FOUR TIRES HAD THE SAME PROBLEM AND WERE REPLACED ON A PRORATED BASIS. THIS COULD HAVE BEEN A DISASTER FOR MY SON OR DAUGHTER AT HIGHWAY SPEEDS! THE TIRES HAD ONLY 20,200 MILES AND WERE 2.67 YEARS OLD. I EXPECTED MORE LIKE 60,000 MILES AND NO DEFECTS. YOKOHAMA AVID TOURING S, 205/60 R 16
NHTSA complaint #10789704 — an unverified report by a vehicle owner.
at 18,500 milesBaldwin, NY
TIRES
TIRE VALVES FAILED ON MY 2007 MERCURY MILAN. HAD TO REPLACE 2 TIRES AND AVOIDED FURTHER TIRE DAMAGE WHEN I HAD REMAINING TIRE VALVES REPLACED DUE TO UNDER-INFLATED TIRES. SOMEONE AT FORD IS AWARE OF THIS SITUATION BUT APPARENTLY NOT THEIR CUSTOMER SERVICE OR DEALERS. I BELIEVE THE NHTSA HAS BEE AWARE OF THIS SINCE 2008. YOU MIGHT WANT TO FOLLOW UP BEFORE WE HAVE ANOTHER EXPLORER/FIRESTONE TYPE CRISIS.
NHTSA complaint #10334228 — an unverified report by a vehicle owner.
at 35,801 milesChicago, IL
TIRES:VALVE
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED HE NOTICED THE REAR PASSENGER TIRE WAS FLAT AND UPON FURTHER INSPECTION, FOUND THAT THE VALVE STEM WAS CRACKED. THE VALVE STEMS ON EACH TIRE WERE CRACKED AND THE VEHICLE WAS TAKEN TO A LOCAL TIRE FACILITY WHERE THE VALVE STEMS WERE REPLACED ACCORDINGLY. THE FAILURE WAS 35,801 AND THE CURRENT MILEAGE IS 65,000 UPDATED 08/11/10. *LJ UPDATED 08/17/10.
NHTSA complaint #10334107 — an unverified report by a vehicle owner.
at 19,839 milesNewark, NY
TIRES
BLOWOUT OF REAR TIRE ON DRIVER'S SIDE. WE HAD EXITED THE NEW YORK STATE THRUWAY ABOUT 10 MINUTES PRIOR AND LUCKILY THE BLOWOUT OCCURRED ON A BACK ROAD WHICH WAS NOT HEAVILY TRAVELED. THE MECHANIC SENT BY AAA TO CHANGE THE TIRE ADVISED THE TIRE WAS DEFECTIVE. MY VEHICLE IS A 2007 MERCURY MILAN PURCHASED IN 05/2007 AND AT THAT TIME HAD SLIGHTLY LESS THAN 20,000 MILES SO IT IS STILL UNDER WARRANTY. I TOOK THE TIRE TO THE FORD DEALERSHIP WHERE I PURCHASED THE CAR AND THEY TOOK PHOTOS OF THE TIRE AND SENT THEM OVER THE INTERNET TO RECEIVE APPROVAL TO REPLACE THE TIRE. FORD DENIED THE REQUEST. I CONTACTED A LOCAL MICHELIN DEALER AND WAS ADVISED IF FORD HAD DENIED REPLACEMENT, THERE WAS NOTHING THAT COULD BE DONE. SINCE FORD WOULD NOT HONOR THE WARRANTY, I PURCHASED A NEW TIRE FROM THE MECHANIC WHO HAS DONE ALL MY AUTO REPAIRS FOR ALMOST 20 YEARS. HE ALSO INDICATED THE TIRE WAS DEFINITELY DEFECTIVE.
NHTSA complaint #10302062 — an unverified report by a vehicle owner.
at 17,000 milesNewport Beach, CA
TIRES
SINCE NOVEMBER 2008, I'VE HAD TO BUY TWO NEW TIRES AND REPLACE THE VALVE STEMS ON THE OTHER TWO TIRES ON MY 2007 MERCURY MILAN. FAULTY VALVE STEMS COST ME $450 ON A CAR THAT WASN'T EVEN TWO YEARS OLD. THE MECHANICS WHO WORKED ON MY CAR ALL INFORMED ME OF THE BAD VALVE STEMS THAT WENT OUT IN 2007, SO WHY AS AN OWNER WAS I NEVER TOLD ABOUT THIS PROBLEM WHEN I PURCHASED THE CAR? ISN'T IT THE MANUFACTURER'S RESPONSIBILITY TO INFORM THE CUSTOMER OR BE PRO-ACTIVE AND REPLACE THE TIRES?
NHTSA complaint #10266389 — an unverified report by a vehicle owner.
Amherst, OH
TIRES:VALVE
TL*THE CONTACT OWNS A 2007 MERCURY MILAN. ON NUMEROUS OCCASIONS, THE TIRES WOULD LOSE COMPLETE AIR PRESSURE. THE FAILURE INCREASED THE RISK OF A CRASH. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE VALVE STEMS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT HAS REPLACED ALL OF THE VALVE STEMS, EXCEPT FOR THE REAR DRIVER'S SIDE. THE MANUFACTURER DID NOT ASSIST. THE VALVE STEM INFORMATION WAS UNKNOWN. THE FAILURE MILEAGE WAS 5,000 AND CURRENT MILEAGE WAS 12,000.
NHTSA complaint #10261428 — an unverified report by a vehicle owner.
at 30,000 milesMarcellus, NY
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
I AM A VICTIM OF THE CHINESE VALVE STEM ISSUE WITH FORD VEHICLES. FORTUNATELY, I WAS TRAVELING AT A LOW SPEED WHEN THE TIRE WENT DOWN. I PUT ON THE SPARE AND DROVE HOME. WHEN I GOT HOME I NOTICED THE VALVE STEM WAS CRACKED. I PUT IN A NEW STEM, AND WENT TO INFLATE THE TIRE, ONLY TO FIND OUT THAT THERE WAS A HOLE IN THE SIDEWALL, SO THE TIRE WAS NO GOOD. TODAY I LOOKED AT THE REST OF THE WHEELS, AND INSPECTED THE REMAINING STEMS, ALL WERE CRACKED. THE CAR IS A 2007, AND WAS PLACED IN SERVICE ON MARCH 2007 IN SYRACUSE, NY, AND HAD 30,000 MILES ON IT, WITH THE ORIGINAL TIRES. I DO MOSTLY HIGHWAY DRIVING.
NHTSA complaint #10247254 — an unverified report by a vehicle owner.
at 30,000 milesMarcellus, NY
TIRES:VALVE
I AM A VICTIM OF THE CHINESE VALVE STEM ISSUE WITH FORD VEHICLES. FORTUNATELY, I WAS TRAVELING AT A LOW SPEED WHEN THE TIRE WENT DOWN. I PUT ON THE SPARE AND DROVE HOME. WHEN I GOT HOME I NOTICED THE VALVE STEM WAS CRACKED. I PUT IN A NEW STEM, AND WENT TO INFLATE THE TIRE, ONLY TO FIND OUT THAT THERE WAS A HOLE IN THE SIDEWALL, SO THE TIRE WAS NO GOOD. TODAY I LOOKED AT THE REST OF THE WHEELS, AND INSPECTED THE REMAINING STEMS, ALL WERE CRACKED. THE CAR IS A 2007, AND WAS PLACED IN SERVICE ON MARCH 2007 IN SYRACUSE, NY, AND HAD 30,000 MILES ON IT, WITH THE ORIGINAL TIRES. I DO MOSTLY HIGHWAY DRIVING.
NHTSA complaint #10247254 — an unverified report by a vehicle owner.
Saugerties, NY
TIRES
I HAVE A 2007 MERCURY MILAN AND I HAVE BEEN BOTHERED BY SLOW LEAKS IN THE TIRES SINCE I PURCHASED THE CAR IN MARCH 2007. THE TIRE PRESSURE DECREASES AT A SLOW RATE, CAUSING ME TO REFILL THE TIRES TO BRING THEM TO PROPER PRESSURE EVERY FEW DAYS. I SAW AN ARTICLE CONCERNING THE TIRE VALVES FOR THESE FORD PRODUCTS AND BELIEVE MY SITUATION IS THE SAME.
NHTSA complaint #10246788 — an unverified report by a vehicle owner.
at 23,950 milesShafter, CA
TIRES
ON 9/9/08 WE WERE TRAVELING TO THE AIRPORT WHEN OUR TIRE COMPLETELY DISINTEGRATED. WE HAD THAT TIRE REPLACED. ON 9/26/08 A SECOND TIRE WAS SEPARATING FROM THE SIDEWALL. IN LESS THAN 25000 MILES ON OUR VEHICLE WE ARE HAVING TO REPLACE A THIRD TIRE. THERE WAS NO DAMAGE BECAUSE WE CAUGHT IT IN TIME AND USED WISDOM. ONE TIRE IS AVAILABLE FOR INSPECTION IT IS AT THE DEALER AT THE MOMENT. THE OTHER TIRE WAS COMPLETELY SHREDDED AND WAS REPAIRED AT A DIFFERENT LOCATION. THE FIRST TIRE REPLACED WAS FLAT AND LEAKING AT THE SIDEWALL. IT WAS REPLACED SOME TIME AGO.
NHTSA complaint #10243545 — an unverified report by a vehicle owner.
at 13,000 milesBradenton, FL
TIRES
TL*THE CONTACT OWNS A 2007 MERCURY MILAN. THE VEHICLE HAS MICHELIN P235/55R17 TIRES. ON THREE SEPARATE OCCASIONS, THE TIRES FLATTENED. THE VALVE STEMS WERE REPLACED ON EACH TIRE. THE DOT NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 17,000 AND FAILURE MILEAGE WAS 13,000.
NHTSA complaint #10237700 — an unverified report by a vehicle owner.