Owners have filed 44 complaints
about the 2007 Mercury Montego with NHTSA between 2007 and 2025.
The largest single group is the acceleration & cruise control.
Across this model's run it ranks 3 of 3 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 19
Against the median year of the Mercury Montego. 50 means typical for this
model; 100 means roughly double.
Severity — 23
4.5% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 25
15% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2007 compares with every other Mercury Montego
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
37.3%
10,000 – 24,999 miles
37.3%
25,000 – 49,999 miles
512.2%
50,000 – 74,999 miles
1229.3%
75,000 – 99,999 miles
819.5%
100,000 – 149,999 miles
49.8%
150,000+ miles
614.6%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Configuration
Overall
Front
Side
Rollover
2007 Mercury Montego 4-DR w/SAB
—
—
—
11.3% risk
2007 Mercury Montego 4-DR
—
—
—
11.3% risk
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Sep 2007peak 3Sep 2025
NHTSA investigations into the 2007 Mercury Montego
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE11018Opened 11 May 2011Closed 7 Feb 2013VEHICLE SPEED CONTROL
Idle instability
On November 29, 2012, Ford Motor Company (Ford) initiated Customer Satisfaction Program 12N03 to extend warranty coverage terms for repair of engine idle RPM surge caused by throttle body deposits in all model year (MY) 2005 through 2007 Ford Freestyle, Five Hundred and Mercury Montego vehicles.The program extends the coverage for up to 10 years of service or 150,000 miles from the warranty start date of the vehicle (all vehicles are eligible for the program through May 31, 2013, regardless of mileage).Dealers will repair vehicles exhibiting the condition by removing and cleaning the throttle...
PE08060Opened 14 Oct 2008Closed 9 Apr 2009TIRES:VALVE
TIRE VALVE CRACKING
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BO...
Recalls on the 2007 Mercury Montego
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
11V355000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
FORD IS RECALLING CERTAIN MODEL YEAR 2007 FORD FIVE HUNDRED AND MERCURY MONTEGO VEHICLES MANUFACTURED FROM SEPTEMBER 5, 2006, THROUGH SEPTEMBER 11, 2006. THE FUEL TANKS MAY NOT HAVE CONSISTENT WELDS BETWEEN THE FUEL TANK AND FUEL FILLER NECK SPUD WHICH CAN AFFECT THE STRENGTH OF THE JOINT. SOME FUEL TANK SPUD WELDS MAY NOT PROVIDE THE EXPECTED STRENGTH IN THE EVENT OF A SEVERE REAR IMPACT TO THE VEHICLE. AN IMPROPER WELD CAN RESULT IN A CRACK IN THE JOINT WHICH COULD ILLUMINATE THE EMISSIONS MALFUNCTION INDICATOR LIGHT, CAUSE A FUEL ODOR, OR ALLOW FUEL TO LEAK OUT.
Risk: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 96,882 milesDenver, COCrash1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2007 MERCURY MONTEGO. THE CONTACT WAS DRIVING 45 MPH WHEN ANOTHER VEHICLE CUT THE CONTACT OFF, CAUSING THE CONTACT TO CRASH INTO THE VEHICLE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT SUSTAINED MINOR INJURIES AND WENT TO THE HOSPITAL THE NEXT DAY. THE POLICE WERE ON SCENE AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE AND WAS DEEMED AS DESTROYED. A COMPLAINT WAS FILED WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 96,882. UPDATED 08/28/12*LJ UPDATED 09/4/2012
NHTSA complaint #10464321 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 52,000 milesBrighton, MI
EXTERIOR LIGHTING:TAIL LIGHTS
The contact owns a 2007 Mercury Montego. The contact stated that while driving at 25 MPH, the vehicle lost automotive power. There were several unknown warning lights illuminated. The vehicle was towed to an independent mechanic to be diagnosed, and the contact was informed that the failure was due to an electrical shortage in the taillight because of an accumulation of moisture inside the taillight assembly. The contact was informed that the taillight assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 52,000.
NHTSA complaint #11689717 — an unverified report by a vehicle owner.
at 52,000 milesBrighton, MI
ELECTRICAL SYSTEM
The contact owns a 2007 Mercury Montego. The contact stated that while driving at 25 MPH, the vehicle lost automotive power. There were several unknown warning lights illuminated. The vehicle was towed to an independent mechanic to be diagnosed, and the contact was informed that the failure was due to an electrical shortage in the taillight because of an accumulation of moisture inside the taillight assembly. The contact was informed that the taillight assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 52,000.
NHTSA complaint #11689717 — an unverified report by a vehicle owner.
at 190,000 milesSlidell, LA
ENGINE
REFERENCE TSB 11-10-21, THE CAR WILL SURGE AND TRY TO MOVE FORWARD QUICKLY WHEN AT LOW IDLE AND SLOWLY MOVING AT TIMES WHEN THE CAR IS CLOSE TO ANOTHER CAR SUCH AS PARKING IN A PARKING LOT. IF THE DRIVER ISN'T QUICK-REACTING WITH THE FOOT ALREADY ON THE BRAKE PEDAL, THE AUTO COULD MOVE QUICKLY AND CONTACT THE NEARBY AUTO OR STRUCTURE BEFORE THE BRAKE IS PRESSED STOPPING THE VEHICLE FROM LURCHING/SURGING FORWARD. THERE IS A TSB ISSUED, BUT IT SHOULD BE A SAFETY RECALL DUE TO THE RISK OF CONTACTING ANOTHER NEARLY VEHICLE OR STRUCTURE. IT HAS STEADILY GROWN MORE FREQUENT OVER THE PAST YEAR.
NHTSA complaint #11231364 — an unverified report by a vehicle owner.
at 111,500 milesLewisburg, TN
VEHICLE SPEED CONTROL
MULTIPLE INSTANCES OF MY CAR ACCELERATING WHILE IN A LOWER RPM SUCH AS AT A STOP LIGHT, DRIVE THRU WINDOW AND PARKING LOTS. ESPECIALLY INCREASED INSTANCES WHEN THE AIR CONDITIONING IS RUNNING. THIS ALSO CAUSES THE CAR TO DIE COMPLETELY IN SOME CASES. I HAVE TO TRY TO PULL OVER SOMEWHERE IN ORDER TO PUT THE CAR IN PARK AND RESTART IT. THIS ISSUE WITH THE ACCELERATION IS INCREASING IN FREQUENCY LATELY. I CAN COUNT ON IT TO HAPPEN EVERY SINGLE TIME I HAVE THE AIR CONDITIONER RUNNING AND SOMETIMES WHEN IT IS NOT. PROBLEM HAS OCCURRED HUNDREDS OF TIMES. IT IS VERY DANGEROUS! IF I WERE SLOW TO REACT TO THE ACCELERATION, THE CAR WOULD DEFINITELY RUN OVER A PEDESTRIAN OR HIT ANOTHER VEHICLE! LOCAL FORD DEALERSHIP VEHICLE WAS PURCHASED FROM SAID THEY WERE NOT AWARE OF ANY ISSUE LIKE THIS OCCURRING IN OTHER LIKE MODELS. PLEASE HELP! LAST NIGHT MY HUSBAND AND I WENT THROUGH A LOCAL RESTAURANT DRIVE THRU WINDOW AND WHILE GOING THROUGH THE LINE, THE ENGINE SURGED 5 DIFFERENT TIMES! THESE ARE NOT SLIGHT LITTLE RPM BUMPS, THESE ARE FULL FLEDGED "THE CAR THINKS I AM MASHING DOWN ON THE GAS PEDAL TO OBTAIN SPEEDS OF LIKE 45 MPH" ACCELERATIONS! TODAY I WAS DRIVING AT AROUND 35 MPH WITH THE AIR CONDITIONER ON AND TURNED THE CRUISE CONTROL ON. THE CAR DIED WHEN IT REACHED A DOWNHILL TURN AT THE POINT I WOULD HAVE EXPECTED THE CRUISE CONTROL TO HOLD BACK THE SPEED. OF COURSE THE POWER STEERING WENT OUT WHEN THE ENGINE DIED, SO I HAD TO TRY AND FIND A PLACE TO "FLOAT" INTO IN ORDER TO TURN MY CAR OFF AND RESTART IT. I NEED THIS FIXED VERY BADLY BEFORE MY FAMILY AND I ARE IN AN ACCIDENT. I CANNOT AFFORD TO SPEND THOUSANDS OF DOLLARS AT THE DEALERSHIP HOPING THEY GET THE CORRECT DIAGNOSIS NOR CAN I AFFORD A NEW CAR.
NHTSA complaint #11229344 — an unverified report by a vehicle owner.
at 111,500 milesLewisburg, TN
FUEL/PROPULSION SYSTEM
MULTIPLE INSTANCES OF MY CAR ACCELERATING WHILE IN A LOWER RPM SUCH AS AT A STOP LIGHT, DRIVE THRU WINDOW AND PARKING LOTS. ESPECIALLY INCREASED INSTANCES WHEN THE AIR CONDITIONING IS RUNNING. THIS ALSO CAUSES THE CAR TO DIE COMPLETELY IN SOME CASES. I HAVE TO TRY TO PULL OVER SOMEWHERE IN ORDER TO PUT THE CAR IN PARK AND RESTART IT. THIS ISSUE WITH THE ACCELERATION IS INCREASING IN FREQUENCY LATELY. I CAN COUNT ON IT TO HAPPEN EVERY SINGLE TIME I HAVE THE AIR CONDITIONER RUNNING AND SOMETIMES WHEN IT IS NOT. PROBLEM HAS OCCURRED HUNDREDS OF TIMES. IT IS VERY DANGEROUS! IF I WERE SLOW TO REACT TO THE ACCELERATION, THE CAR WOULD DEFINITELY RUN OVER A PEDESTRIAN OR HIT ANOTHER VEHICLE! LOCAL FORD DEALERSHIP VEHICLE WAS PURCHASED FROM SAID THEY WERE NOT AWARE OF ANY ISSUE LIKE THIS OCCURRING IN OTHER LIKE MODELS. PLEASE HELP! LAST NIGHT MY HUSBAND AND I WENT THROUGH A LOCAL RESTAURANT DRIVE THRU WINDOW AND WHILE GOING THROUGH THE LINE, THE ENGINE SURGED 5 DIFFERENT TIMES! THESE ARE NOT SLIGHT LITTLE RPM BUMPS, THESE ARE FULL FLEDGED "THE CAR THINKS I AM MASHING DOWN ON THE GAS PEDAL TO OBTAIN SPEEDS OF LIKE 45 MPH" ACCELERATIONS! TODAY I WAS DRIVING AT AROUND 35 MPH WITH THE AIR CONDITIONER ON AND TURNED THE CRUISE CONTROL ON. THE CAR DIED WHEN IT REACHED A DOWNHILL TURN AT THE POINT I WOULD HAVE EXPECTED THE CRUISE CONTROL TO HOLD BACK THE SPEED. OF COURSE THE POWER STEERING WENT OUT WHEN THE ENGINE DIED, SO I HAD TO TRY AND FIND A PLACE TO "FLOAT" INTO IN ORDER TO TURN MY CAR OFF AND RESTART IT. I NEED THIS FIXED VERY BADLY BEFORE MY FAMILY AND I ARE IN AN ACCIDENT. I CANNOT AFFORD TO SPEND THOUSANDS OF DOLLARS AT THE DEALERSHIP HOPING THEY GET THE CORRECT DIAGNOSIS NOR CAN I AFFORD A NEW CAR.
NHTSA complaint #11229344 — an unverified report by a vehicle owner.
at 55,000 milesOrlando, FL
POWER TRAIN
I GOT MY 2007 MERCURY MONTEGO PREMIER FROM MY MOM, WHO I BOUGHT IT FROM. AT THAT TIME, THERE WAS ONLY 52,000 MILES ON IT. AT 52,000 MILES, WHENEVER THE CAR WOULD BE PUT IN DRIVE OR REVERSE, IT WOULD LUNGE FORWARD. OVER THE YEARS, THE PROBLEM HAS GOTTEN WORSE AND WORSE WHERE NOW WHEN PUTTING GREEN THE CAR IN DRIVE OR REVERSE, THE CAR LUNGES FORWARD TO THE POINT THAT I HAVE NO CONTROL OF HOW FAR IT WILL LUNGE. IT'S SO BAD THAT I WORRY THAT I MIGHT HIT SOMEONE WITH MY CAR JUST BACKING UP. NOW, AT 130,000, THE TRANSMISSION APPEARS TO HAVE GOTTEN EVEN WORSE WHERE IT IS SLIPPING IN 2ND GEAR. YOU GIVE THE CAR GAS AND IT SEEMS TO JUST BE AT A STAND STILL, THEN A) OF A SUDDEN, THE WHOLE CAR JUST THROWS ITSELF, AND ANY PASSENGERS IN THE CAR, FORWARD AND JUST SHAKES THE ENTIRE VEHICLE. I'M SURPRISED I HAVEN'T GOTTEN WHIPLASH FROM IT, BUT IT'S SO INTENSE WHEN IT SLIPS GEARS AND THEN GETS BACK INTO GEAR, THAT I WOULD COMPARE IT TO SOMEONE BEING HIT FROM BEHIND AT ABOUT 20 MPH.. THAT'S HOW ROUGH IT IS. THE NHTSA IS AWARE OF THIS ISSUE. THEY STATE THAT THEE AREN'T ENOUGH COMPLAINTS, BUT I KNOW THAT NOT TO BE TRUE. IF THEY PENT SOME TIME GOING ONLINE A HUGE NUMBER OF OWNERS OF THIS VEHICLE HAVE COMPLAINED BOUTON THIS ISSUE, BUT NOTHINGS BEEN DONE. TO ME, IT SEEMS LIKE THE MONEY THEY MUST GET FROM COMPANIES LIE FORD IS MORE LIKE HIGH MONEY AND HE SAFETY OF THE DRIVERS AND THE PEOPLE ON THE ROAD COMESSAGE SECOND TO THIS VERY SERIOUS AND VERY POSSIBLE DANGEROUS MATTER.
NHTSA complaint #11166132 — an unverified report by a vehicle owner.
at 169,000 milesClinton, IN
SEAT BELTS
TL* THE CONTACT OWNS A 2007 MERCURY MONTEGO. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT BELT HESITATED TO UNLATCH INTERMITTENTLY. IN ADDITION, AFTER THE DRIVER SIDE SEAT BELT WAS UNLATCHED, IT NO LONGER LATCHED INTO PLACE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 169,000.
NHTSA complaint #10865057 — an unverified report by a vehicle owner.
at 45,000 milesNokomis, FL
POWER TRAIN
TL* THE CONTACT OWNED A 2007 MERCURY MONTEGO. WHILE DRIVING 10 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE JERKED BEFORE EVENTUALLY STOPPING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.
NHTSA complaint #10810859 — an unverified report by a vehicle owner.
at 66,500 milesMalta, NY
ELECTRICAL SYSTEM
AN ELECTRONIC DEVICE KNOWN AS THE SMART JUNCTION BOX HAS FAILED 3 TIMES SINCE NEW.THE FIRST TWO TIMES IT WAS REPLACED UNDER THE ORIGINAL MANUFACTURER"S WARRANTY. THE WARRANTY HAS EXPIRED AND IT FAILED AGAIN. THIS PART IS VERY EXPENSIVE COSTING IN EXCESS OF $500.00 PLUS LABOR CHARGES WHICH I MUST PAY. WHEN THIS PART FAILS, THE SIGNAL LIGHTS, BRAKE STOP LIGHTS AND OTHER DEVICES DO NOT WORK WHICH ARE ESSENTIAL FOR SAFE OPERATION. VEHICLE RELIABILITY AND SECURITY ARE IN SERIOUS CONCERN.
NHTSA complaint #10779635 — an unverified report by a vehicle owner.
at 190,358 milesStanchfield, MN
POWER TRAIN
TRAVELING AT FREEWAY SPEED, VEHICLE LIGHTS ALL FLICKERED THE LOST POWER..ENGINE CONTINUED TO RUN, WAS ABLE TO COAST VEHICLE TO SHOULDER OF 35W, APPLY BRAKES AND STOP. TURNED OFF VEHICLE AND RESTARTED WITHIN A FEW MINUTES. NO LIGHTS NO DASH LIGHTS..FLOORING THE GAS PEDAL ABLE TO GET 30 MPH UPHILL APPROXIMATELY. AT TOP OF HILL POWER CAME BACK ON..THEN KILLED AGAIN. TOW CALLED. CURRENTLY AT GARAGE WHERE SENSORS ARE SHOWING TRANSMISSION PROBLEM.
NHTSA complaint #10631657 — an unverified report by a vehicle owner.
at 190,358 milesStanchfield, MN
VEHICLE SPEED CONTROL
TRAVELING AT FREEWAY SPEED, VEHICLE LIGHTS ALL FLICKERED THE LOST POWER..ENGINE CONTINUED TO RUN, WAS ABLE TO COAST VEHICLE TO SHOULDER OF 35W, APPLY BRAKES AND STOP. TURNED OFF VEHICLE AND RESTARTED WITHIN A FEW MINUTES. NO LIGHTS NO DASH LIGHTS..FLOORING THE GAS PEDAL ABLE TO GET 30 MPH UPHILL APPROXIMATELY. AT TOP OF HILL POWER CAME BACK ON..THEN KILLED AGAIN. TOW CALLED. CURRENTLY AT GARAGE WHERE SENSORS ARE SHOWING TRANSMISSION PROBLEM.
NHTSA complaint #10631657 — an unverified report by a vehicle owner.
at 190,358 milesStanchfield, MN
ELECTRICAL SYSTEM
TRAVELING AT FREEWAY SPEED, VEHICLE LIGHTS ALL FLICKERED THE LOST POWER..ENGINE CONTINUED TO RUN, WAS ABLE TO COAST VEHICLE TO SHOULDER OF 35W, APPLY BRAKES AND STOP. TURNED OFF VEHICLE AND RESTARTED WITHIN A FEW MINUTES. NO LIGHTS NO DASH LIGHTS..FLOORING THE GAS PEDAL ABLE TO GET 30 MPH UPHILL APPROXIMATELY. AT TOP OF HILL POWER CAME BACK ON..THEN KILLED AGAIN. TOW CALLED. CURRENTLY AT GARAGE WHERE SENSORS ARE SHOWING TRANSMISSION PROBLEM.
NHTSA complaint #10631657 — an unverified report by a vehicle owner.
at 66,000 milesHalifax, MA
POWER TRAIN
TL* THE CONTACT OWNS A 2007 MERCURY MONTENGO. THE CONTACT STATED WHILE IN PARK, THE VEHICLE STARTED TO MAKE A LOUD WHINING NOISE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION CVT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000 AND THE CURRENT MILEAGE WAS 67,500. UPDATED 08/12/14*LJ UPDATED 8/30/2017
NHTSA complaint #10597362 — an unverified report by a vehicle owner.
at 49,000 milesMaynard, MA
POWER TRAIN
TL* THE CONTACT OWNS A 2007 MERCURY MONTEGO. THE CONTACT STATED THAT THE VEHICLE MADE A LOUD NOISE WHILE THE GEAR WAS PLACED INTO REVERSE. IN ADDITION, THE VEHICLE FAILED TO RESPOND WHILE IN REVERSE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS NEITHER DIAGNOSED NOR REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 49,000.
NHTSA complaint #10547902 — an unverified report by a vehicle owner.
Enola, PA
VEHICLE SPEED CONTROL
IN THE FALL OF 2012, I NOTICED THE ENGINE WOULD 'REV UP' WHEN I STARTED THE CAR AND PUT IT IN GEAR CAUSING THE CAR TO 'LUNGE' IF I DIDN'T HAVE THE BRAKE FIRMLY DEPRESSED. I TOOK IT TO MY LOCAL MECHANIC WHO COULDN'T REPLICATE THE ISSUE. IT CONTINUED TO HAPPEN SO NOW I HOLD MY FOOT FIRMLY ON THE BRAKE FOR SEVERAL SECONDS WHEN I PUT THE CAR IN GEAR. IN DECEMBER 2012 OR JANUARY 2013, I RECEIVED A SAFETY RECALL LETTER FROM FORD FOR THE THROTTLE BODY. THE LETTER STATED EXACTLY WHAT MY CAR WAS DOING. I TOOK MY CAR TO THE DEALER (LB SMITH) ON FEBRUARY 18 TO REPAIR THE THROTTLE BODY PER THE SAFETY RECALL LETTER. THE 'REPAIR' DIDN'T FIX THE ISSUE. ON SATURDAY, MAY 11 WHILE SITTING AT A RED LIGHT MY CAR 'LUNGED' FORWARD ABOUT A FOOT WHILE I HAD MY FOOT FIRMLY PRESSED ON THE BRAKE. WE IMMEDIATELY TOOK THE CAR TO LB SMITH AND SCHEDULED AN APPOINTMENT FOR THE FOLLOWING MONDAY. I WAS INFORMED THE SAFETY RECALL WAS FOR A ONE TIME CLEANING OF THE THROTTLE BODY AND MY THROTTLE BODY NEEDED REPLACED AT A COST OF APPROXIMATELY $750.00. I CALLED FORD'S TOLL FREE NUMBER TO SEE IF SOME ASSISTANCE COULD BE PROVIDED AS IT WAS A SAFETY RECALL THAT WASN'T FIXED. I WAS INFORMED THAT NO ASSISTANCE COULD BE GIVEN. SINCE THEN, MY CAR HAS 'LUNGED' WHEN I SLOW DOWN TO PULL INTO GAS STATION PUMPS AND INTO PARKING SPACES. IT HAS ESCALATED FROM LUNGING WHEN I PUT THE CAR IN GEAR TO LUNGING WHEN I AM SITTING STILL AND WHEN I SLOW DOWN.
NHTSA complaint #10520674 — an unverified report by a vehicle owner.
Enola, PA
FUEL SYSTEM, GASOLINE
IN THE FALL OF 2012, I NOTICED THE ENGINE WOULD 'REV UP' WHEN I STARTED THE CAR AND PUT IT IN GEAR CAUSING THE CAR TO 'LUNGE' IF I DIDN'T HAVE THE BRAKE FIRMLY DEPRESSED. I TOOK IT TO MY LOCAL MECHANIC WHO COULDN'T REPLICATE THE ISSUE. IT CONTINUED TO HAPPEN SO NOW I HOLD MY FOOT FIRMLY ON THE BRAKE FOR SEVERAL SECONDS WHEN I PUT THE CAR IN GEAR. IN DECEMBER 2012 OR JANUARY 2013, I RECEIVED A SAFETY RECALL LETTER FROM FORD FOR THE THROTTLE BODY. THE LETTER STATED EXACTLY WHAT MY CAR WAS DOING. I TOOK MY CAR TO THE DEALER (LB SMITH) ON FEBRUARY 18 TO REPAIR THE THROTTLE BODY PER THE SAFETY RECALL LETTER. THE 'REPAIR' DIDN'T FIX THE ISSUE. ON SATURDAY, MAY 11 WHILE SITTING AT A RED LIGHT MY CAR 'LUNGED' FORWARD ABOUT A FOOT WHILE I HAD MY FOOT FIRMLY PRESSED ON THE BRAKE. WE IMMEDIATELY TOOK THE CAR TO LB SMITH AND SCHEDULED AN APPOINTMENT FOR THE FOLLOWING MONDAY. I WAS INFORMED THE SAFETY RECALL WAS FOR A ONE TIME CLEANING OF THE THROTTLE BODY AND MY THROTTLE BODY NEEDED REPLACED AT A COST OF APPROXIMATELY $750.00. I CALLED FORD'S TOLL FREE NUMBER TO SEE IF SOME ASSISTANCE COULD BE PROVIDED AS IT WAS A SAFETY RECALL THAT WASN'T FIXED. I WAS INFORMED THAT NO ASSISTANCE COULD BE GIVEN. SINCE THEN, MY CAR HAS 'LUNGED' WHEN I SLOW DOWN TO PULL INTO GAS STATION PUMPS AND INTO PARKING SPACES. IT HAS ESCALATED FROM LUNGING WHEN I PUT THE CAR IN GEAR TO LUNGING WHEN I AM SITTING STILL AND WHEN I SLOW DOWN.
NHTSA complaint #10520674 — an unverified report by a vehicle owner.
at 109,000 milesFowlerville, MI
POWER TRAIN
USUALLY THIS HAPPENS AFTER I HAVE BEEN DRIVING A WHILE AND GET OFF THE FREEWAY. I WILL BE ACCELERATING SLOWLY AND WHEN I REACH 30-35 MPH (2 OR 3RD GEAR), SUDDENLY THE RPM'S WILL RACE WAY UP BUT THE CAR IS JUST COASTING AND NOT SHIFTING. I LET OFF THE GAS AND SOMETIMES IT WILL KICK INTO GEAR WHEN THE RPM RETURNS TO NORMAL. OTHER TIMES IT HARD SHIFTS INTO THE NEXT GEAR, SOMETIMES THE RPM WILL RACE AGAIN AND I NEED TO COAST OFF THE ROAD AND COME TO A COMPLETE STOP. IT'S AN INTERMITTENT PROBLEM AND DOES NOT DO IT ALL THE TIME. IT WON'T DO IT WHEN I TAKE IT TO THE DEALER. I AM AFRAID I WILL GET REAR ENDED ONE OF THESE TIMES ESPECIALLY IF I AM IN A CONSTRUCTION ZONE WHERE I CANNOT GET OFF THE ROAD.
NHTSA complaint #10520064 — an unverified report by a vehicle owner.
at 99,100 milesCanton, GA
ELECTRICAL SYSTEM
THIS IS THE 3RD HEADLAMP ASSEMBLY THAT'S BEEN REPLACED ON THE CAR, THE BULB KEEPS MELTING. I'VE CONTACTED FORD & THEY SAY THAT THERE'S NO PROBLEM OR COMPLAINTS.
NHTSA complaint #10511661 — an unverified report by a vehicle owner.
at 70,000 milesBroken Arrow, OK
POWER TRAIN
CAR LUNGES FORWARD AND BACKWARDS WHEN PUTTING INTO GEAR (DRIVE OR REVERSE). IT IS EXTREMELY NOTICABLE TO PASSENGERS AND OTHERS. IT IS DANGEROUS, AS YOU HAVE NO CONTROL OVER THE LUNGING MOTION THAT COULD POSSIBLY PIN SOMEONE WALKING NEARBY AS YOU ARE PARKING THE VEHICLE. IT APPEARS THIS IS A COMMON PROBLEM THAT HAS BEEN REPORTED BY MANY AND ACTION NEEDS TO BE TAKEN BY THE MAKER TO CORRECT THE PROBLEM.
NHTSA complaint #10492363 — an unverified report by a vehicle owner.
at 70,000 milesBroken Arrow, OK
ENGINE
CAR LUNGES FORWARD AND BACKWARDS WHEN PUTTING INTO GEAR (DRIVE OR REVERSE). IT IS EXTREMELY NOTICABLE TO PASSENGERS AND OTHERS. IT IS DANGEROUS, AS YOU HAVE NO CONTROL OVER THE LUNGING MOTION THAT COULD POSSIBLY PIN SOMEONE WALKING NEARBY AS YOU ARE PARKING THE VEHICLE. IT APPEARS THIS IS A COMMON PROBLEM THAT HAS BEEN REPORTED BY MANY AND ACTION NEEDS TO BE TAKEN BY THE MAKER TO CORRECT THE PROBLEM.
NHTSA complaint #10492363 — an unverified report by a vehicle owner.
at 70,000 milesBroken Arrow, OK
FUEL/PROPULSION SYSTEM
CAR LUNGES FORWARD AND BACKWARDS WHEN PUTTING INTO GEAR (DRIVE OR REVERSE). IT IS EXTREMELY NOTICABLE TO PASSENGERS AND OTHERS. IT IS DANGEROUS, AS YOU HAVE NO CONTROL OVER THE LUNGING MOTION THAT COULD POSSIBLY PIN SOMEONE WALKING NEARBY AS YOU ARE PARKING THE VEHICLE. IT APPEARS THIS IS A COMMON PROBLEM THAT HAS BEEN REPORTED BY MANY AND ACTION NEEDS TO BE TAKEN BY THE MAKER TO CORRECT THE PROBLEM.
NHTSA complaint #10492363 — an unverified report by a vehicle owner.
at 70,000 milesWillow Grove, PA
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 MERCURY MONTEGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE FUEL GAUGE AND SPEEDOMETER BACKLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS NOT TAKEN TO A MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
NHTSA complaint #10487640 — an unverified report by a vehicle owner.
THE FACTORY-SUPPLIED VEHICLE SERVICE JACK FAILED DURING A SPARE TIRE CHANGE. THE JACK IS A STANDARD MECHANICAL SCREW JACK WITH A 16-INCH LONG, 3/8-INCH DIAMETER HORIZONTAL BOLT SCREWED INTO A THREADED SUPPORT MEMBER IN THE JACK. THE THREADS IN THE THREADED SUPPORT MEMBER BECAME STRIPPED WHILE THE JACK WAS LIFTING THE VEHICLE, CAUSING THE JACK TO FULLY COLLAPSE AND THE VEHICLE TO FALL TO THE GROUND. THE THREADED NUT IN THE SUPPORT MEMBER NO LONGER HOLDS THE 16-INCH BOLT IN PLACE, AND METAL SHAVINGS ARE SEEN ON THE HORIZONTAL BOLT. THERE IS NO SIGN OF THREAD WEAR ON THE BOLT ITSELF, SO THE FAILURE IS PURELY DUE TO THE THREADED NUT INSIDE THE SUPPORT MEMBER OF THE JACK. AT THE TIME OF THE COLLAPSE, THE BOLT WAS BEING TURNED USING THE FACTORY-SUPPLIED JACK HANDLE. THE JACK WAS RAISED APPROXIMATELY 10 VERTICAL INCHES FROM THE BOTTOM OF THE BASE TO THE TOP OF THE CAR CONTACT POINT AT THE TIME OF THE FAILURE. THE JACK HAD NOT YET LIFTED THE VEHICLE ENOUGH OFF THE GROUND TO CHANGE THE TIRE.
NHTSA complaint #10483977 — an unverified report by a vehicle owner.
at 85,000 milesBowling Green, KY
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 MERCURY MONTEGO. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK THE VEHICLE LUNGE FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE THROTTLE BODY MIGHT BE DEFECTIVE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 85,000 AND THE CURRENT MILEAGE WAS 90,000.
NHTSA complaint #10478109 — an unverified report by a vehicle owner.
at 39,145 milesCD. Obregon, AZ
VEHICLE SPEED CONTROL
THIS VEHICLE HAS A PROBLEM WHEN SHIFTING FROM PARK TO DRIVE, PARK TO REVERSE, DRIVE TO REVERSE, REVERSE TO DRIVE OR WHEN SIMPLY MANEUVERING TO PARK. YOU CAN HEAR THE ENGINE RPM INCREASE QUICKLY, THEN DECREASE JUST AS QUICKLY WHEN THIS HAPPENS. THIS TYPICALLY OCCURS WHEN THE VEHICLE IS PLACED IN REVERSE AND THE WHEEL IS BEING TURNED AND THE MY FOOT IS ON THE BRAKE PEDAL. THIS PROBLEM BEGAN A MONTH AGO AND HAS GOTTEN PROGRESSIVELY WORSE.
NHTSA complaint #10475979 — an unverified report by a vehicle owner.