at 155,000 miles
Charlotte, NC
SEATS
DRIVERS SEAT BROKEN UNABLE TO ADJUST FOR PROPER VISION VIA WINDSHIELD.
NHTSA complaint #10872444 — an unverified report by a vehicle owner.
1998 Mercury Mountaineer seat problems
12 of the 298 complaints about the 1998 Mercury Mountaineer are about the seats — 4% of everything reported for this model year. Half of the failures with a mileage on record happened before 111,750 miles.
12
Complaints
0
Crashes
0
Fires
3
Injuries
Exactly what failed
Recliner
7
58.3%
Seat Heater/Cooler
3
25.0%
Seats
2
16.7%
Seats across every Mercury Mountaineer year
What owners said
Filed with NHTSA, in their own words.
at 68,500 miles
Fort Lauderdale, FL
SEATS:FRONT ASSEMBLY:RECLINER
THE DRIVERS SEAT WAS BROKE, BECAUSE THE BOLT HAD BROKEN. THE CONSUMER HAD THE SEAT REPAIRED AT HER EXPENSE. THERE WAS A RECALL ON THE SEAT AND THE CONSUMER NEEDED TO TAKE THE VEHICLE BACK TO THE DEALER TO HAVE THE SEAT REPAIRED AGAIN. THE DEALERSHIP WAS NO LONGER IN BUSINESS. THE CONSUMER WAS ALSO TOLD THAT SHE WOULD BE REIMBURSED FOR THE FIRST REPAIR. NOW THEY ARE REFUSING A REFUND SINCE IT HAS BEEN A YEAR. 03V281000.
NHTSA complaint #10095497 — an unverified report by a vehicle owner.
Agoura, CA
SEATS:FRONT ASSEMBLY:RECLINER
DEALERSHIP PERFORMED THE RECALL REPAIRS UNDER RECALL 03V281000. THE DEALER WHO PERFORMED THE RECALL ASSERTED THAT THE LEFT FRONT RECLINER CONTROL WAS NOT PART OF THE RECALL SCOPE AND THEY REFUSED TO REPAIR THE COMPONENT. *LA THE RECLINER CONTROL LEVER BROKE DUE TO METAL FAILURE. THE CONSUMER DID NOT HAVE THE ABILITY TO RECLINE THE SEAT BACK.
NHTSA complaint #10059652 — an unverified report by a vehicle owner.
Midwest City, OK
SEATS:FRONT ASSEMBLY:RECLINER
VEHICLE CONTINUED TO EXPERIENCE PROBLEMS WITH THE DRIVER'S SEAT BOLT AFTER RECALL WAS PERFORMED. *PH THE CONSUMER STATED THE VEHICLE EXPERIENCED A PROBLEM WITH THE SEATS PRIOR TO RECEIVING THE RECALL. THE REPLACING BOLT WAS STILL NOT PROVIDING THE PROPER SUPPORT NEEDED TO KEEP THE DRIVER'S SEAT FROM EXPERIENCING LOOSENESS, WHICH OCCURRED WHILE THE VEHICLE WAS IN MOTION, WHICH CAUSED THE CONSUMER TO MAKE FREQUENT STOPS TO BRING THE SEAT BACK TO ITS PROPER POSITION. *JB
NHTSA complaint #10055482 — an unverified report by a vehicle owner.
LOS Gatos, CA
SEATS:FRONT ASSEMBLY:RECLINER
I RECEIVED A RECALL NOTICE FOR MY 1998 MERCURY MOUNTAINEER FOR A SEAT RECLINER BOLT. I MADE AN APPOINTMENT WITH MY DEALERSHIP. THEY TOLD ME THAT THY COULD NOT REPAIR AND DO THE RECALL AS THE SEAT WOULD NOT RECLINE. THE LEVER TO RECLINE THE SEAT BROKE OFF IN MY HAND ABOUT SIX MONTHS AGO. I FIGURED THAT WAS THE SHABBY CRAFTSMANSHIP THAT WAS BEING REPAIRED. NOW I HAVE AN AUTO STILL IN NEED OF SAFETY REPAIR AND THE DEALERSHIP REFUSES TO FIX IT. I HAVE CALL MERCURY DIRECTLY AND THEY TOLD ME ITS UP TO THE DEALER.
NHTSA complaint #10041192 — an unverified report by a vehicle owner.
Cassville, MO
1 injured
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
THE BRAKCET FOR THE SLIDING SEAT ON THE PASSENGER SIDE FLOORBOARD GOT SO HOT THAT IT BLISTERED MY THUMB WHEN I BUMPED IT TRYING TO GET THE INHALER THAT I DROPPED. MY DAUGHTER HAD BEEN HAVING ASTHMA ATTACKS IN THIS AUTO. I NOW HAVE HER RIDE WITH SOMEONE ELSE AND THE ATTACKS HAVE STOPPED. BECUASE THE MERCURY'S FLOORBOARD GETS SO HOT, I NO LONGER ALLOW MY CHILDREN TO RIDE IN IT.
NHTSA complaint #761242 — an unverified report by a vehicle owner.
Manchester, MO
SEATS:FRONT ASSEMBLY:RECLINER
HANDLE TO ADJUST VERTICAL SEAT ALIGNMENT BROKE OFF. DEALER SAID IT WAS COMMON VEHICLE PROBLEM.
NHTSA complaint #759793 — an unverified report by a vehicle owner.
Cassville, MO
1 injured
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
THE FRONT FLOORBOARD OVERHEATED. THE FRONT SEATS BECAME WARM AS IF A SEAT HEATER WAS TURNED ON. THE VEHICLE HAS NONE. THE FRONT TIRES BEGAN MAKING A WHOMPING SOUND AS IF FLAT. I PULLED OVER CHECKED THE TIRE PRESSURE. IT WAS NORMAL. I CONTINUED TO MY DESTINATION. THE ABS LIGHT AND AIRBAG LIGHT THEN BEGAN TO FLASH. I CONTINUED TO DRIVE. UPON REACHING MY DESTINATION, I REACHED UNDER THE PASSENGER SIDE SEAT TO GET THE KEYS I DROPPED. I ACCIDENTLY BUMPED THE SEAT BRACKET WITH MY LEFT TALL FINGER BLISTERING IT.
NHTSA complaint #759193 — an unverified report by a vehicle owner.
Cassville, MN
1 injured
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
SEAT BRACKET WAS HOT ENOUGH TO BLISTER THE SKIN WHEN TOUCHED.
NHTSA complaint #758146 — an unverified report by a vehicle owner.
Waukesha, WI
SEATS:FRONT ASSEMBLY:RECLINER
LEVER TO LOWER SEATBACK HAS BEEN BENDING EACH TIME I GET OUT FOR LAST YEAR, NOW IT BROKE OFF. I BECAME HANDICAPPED LITTLE OVER A YEAR AGO AND HAVE TO SLIDE OUT OF SEAT TO GROUND. LEVER HAS BEEN BENDING FOR I HAVE TO GO OVER IT, AND I HAVE TO RE-BEND IT TO ACCESS ELECTRIC LUMBAR BUTTON.
NHTSA complaint #719205 — an unverified report by a vehicle owner.
LOS Angele, CA
SEATS:FRONT ASSEMBLY:RECLINER
FRONT SEAT BACK ADJUSTMENT IS LOCATED ON LEFT, WHEN DRIVER EXITS THE VEHICLE AND BENDS THE LEVER, BENDING THE LEVER CAUSES STRESS & DAMAGE. YH
NHTSA complaint #608552 — an unverified report by a vehicle owner.
Temple City, CA
SEATS
WHEN DRIVING WITH ANY BODY PRESSURE ON SEAT THE SEAT WILL MOVE. DEALER CONTACTED AND CANNOT REMEDY PROBLEM. PROBLEM STILL EXISTS. PROVIDE FURTHER INFORMATION.
NHTSA complaint #844530 — an unverified report by a vehicle owner.