FaultScore

1997 Mercury Mystique headlight problems

13 of the 100 complaints about the 1997 Mercury Mystique are about the lighting — 13% of everything reported for this model year. Half of the failures with a mileage on record happened before 94,000 miles.

B

13

Complaints

0

Crashes

0

Fires

0

Injuries

Exactly what failed

Switch 4 30.8%
Tail Lights 4 30.8%
Headlights 1 7.7%
Interior Lighting 1 7.7%
Turn Signal 1 7.7%
Brake Lights 1 7.7%
Flasher Unit 1 7.7%

Lights across every Mercury Mystique year

1996 24 41.4%
1997 13 22.4%
1998 21 36.2%

What owners said

Filed with NHTSA, in their own words.

at 65,000 miles Gainesville, FL

EXTERIOR LIGHTING:TAIL LIGHTS

CAR HAD A RECALL ASSOCIATED WITH EXTERIOR LIGHTS WHEN MY PARENTS OWNED IT ABOUT FIVE YEARS AGO. THE PARKING LIGHTS STOPPED OPERATING. PER SUGGESTION OF FORD TOOK CAR TO DEALERSHIP AND PAID $85 FOR AN EVALUATION. THEY INDICATED I HAD TWO OPEN WIRES AND THE ESTIMATED REPAIR COST WOULD EXCEED $2,000 TO REPLACE THE WIRING HARNESS.

NHTSA complaint #10182996 — an unverified report by a vehicle owner.

at 94,000 miles Dothan, AL

EXTERIOR LIGHTING:HEADLIGHTS:SWITCH

DT*: THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS, THE OVERDRIVE ACTIVATED ON AND OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP, WHERE A CERTIFIED MECHANIC DETERMINED THAT EITHER THE INSIDE OR OUTSIDE SENSOR OF THE AUTOMATIC TRANSMISSION WAS FAULTY. THERE WAS A NHTSA RECALL #98V233000, REGARDING THE POWERTRAIN: AUTOMATIC TRANSMISSION: LEVER AND LINKAGE: FLOOR SHIFT. THE MANUFACTURER WAS CONTACTED AND DETERMINED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. ALSO, THE CLOCK LIGHT ON THE INSRUMENT PANEL WENT PERMANENTLY OUT. THE REAR BRAKE LIGHT LOCATED ON TOP OF THE REAR WINDOW WOULD ILLUMINATE IN A DISTORTED PATTERN. THE REAR BRAKE LIGHTS WAS MADE UP OF 9 MINI LIGHTS, AND 3 LIGHTS WOULD LIGHT UP WHILE BRAKING. ON OTHER OCCASIONS, 4 OR 5 LIGHTS WOULD ILLUMINATE. THERE WAS A NHTSA RECALL #99V103000 REGARDING EXTERIOR LIGHTING: HEADLIGHTS: SWITCH. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

NHTSA complaint #10173033 — an unverified report by a vehicle owner.

at 94,000 miles Dothan, AL

EXTERIOR LIGHTING:BRAKE LIGHTS

DT*: THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS, THE OVERDRIVE ACTIVATED ON AND OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP, WHERE A CERTIFIED MECHANIC DETERMINED THAT EITHER THE INSIDE OR OUTSIDE SENSOR OF THE AUTOMATIC TRANSMISSION WAS FAULTY. THERE WAS A NHTSA RECALL #98V233000, REGARDING THE POWERTRAIN: AUTOMATIC TRANSMISSION: LEVER AND LINKAGE: FLOOR SHIFT. THE MANUFACTURER WAS CONTACTED AND DETERMINED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. ALSO, THE CLOCK LIGHT ON THE INSRUMENT PANEL WENT PERMANENTLY OUT. THE REAR BRAKE LIGHT LOCATED ON TOP OF THE REAR WINDOW WOULD ILLUMINATE IN A DISTORTED PATTERN. THE REAR BRAKE LIGHTS WAS MADE UP OF 9 MINI LIGHTS, AND 3 LIGHTS WOULD LIGHT UP WHILE BRAKING. ON OTHER OCCASIONS, 4 OR 5 LIGHTS WOULD ILLUMINATE. THERE WAS A NHTSA RECALL #99V103000 REGARDING EXTERIOR LIGHTING: HEADLIGHTS: SWITCH. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

NHTSA complaint #10173033 — an unverified report by a vehicle owner.

Springfield, MO

EXTERIOR LIGHTING:TAIL LIGHTS

DRIVER NOTICED THAT THE INSTRUMENT PANEL DID NOT ILLUMINATE WHICH CAUSED THE TAIL LIGHTS TO FAIL.

NHTSA complaint #10115499 — an unverified report by a vehicle owner.

Rich Square, NC

EXTERIOR LIGHTING:HEADLIGHTS:SWITCH

CONSUMER STATED THE TAIL LIGHTS AND INTERIOR LIGHTS DID NOT WORK. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, AND WAS TOLD THERE WAS A RECALL # 99V103000 CONCERNING HEADLIGHT SWITCH/WIRING HARNESS DEFECT. BUT BECAUSE OF THE MILEAGE ON THE VEHICLE IT COULD NOT BE REPAIRED UNDER THE RECALL. SHE WANTED TO KNOW WHY, SHE DID NOT THINK THIS WAS FAIR.*AK CONSUMER SPOKE WITH THREE OTHER MECHANICS WHOM STATED THE MILEAGE SHOULDN'T HAVE ANYTHING TO DO WITH THE RECALL. *PH

NHTSA complaint #10034407 — an unverified report by a vehicle owner.

Sanford, FL

EXTERIOR LIGHTING:TAIL LIGHTS

NO SUMMARY LISTED FOR ABOVE VEHICLE.

NHTSA complaint #757465 — an unverified report by a vehicle owner.

Fairfax, VA

EXTERIOR LIGHTING:HEADLIGHTS:SWITCH

CONSUMER HAD RECEIVED RECALL 99V703000 NOTICE BEFORE ON WIRING HARNESS FAILURE THAT AFECTED HEADLIGHTS. PROBLEM HAD HAPPENED AGAIN. BUT, DEALER REFUSED TO REPAIR, AND CONSUMER HAD RECEIVED A NOTICE ON BRAKES AS WELL.

NHTSA complaint #894578 — an unverified report by a vehicle owner.

High Park, MA

INTERIOR LIGHTING

ELECTRICAL SYSTEM SHORTED OUT, CAUSING HAZARD LIGHTS/ INTERIOR LIGHTS ON DOOR, AND WINDSHIELD WIPERS TO WORK INTERMITTENTLY. CONSUMER HAS CONTACTED DEALER, DEALER UNABLE TO DETERMINE CAUSE.*AK DEALER CLEANED EVERYTHING AFTER PULLING DOWN FUSE PANEL, VEHICLE WAS BACK IN SHOP A FEW DAYS LATER, AFTER LAST VISIT CONSUMER HAS NOT HAD ANY PROBLEMS. *SLC

NHTSA complaint #883452 — an unverified report by a vehicle owner.

Port Arthur, TX

EXTERIOR LIGHTING:HEADLIGHTS

CONSUMER TOOK VEHICLE IN FOR RECALL 99V103000/ANUFACTURER'S RECALL 99S14. RECALL WAS NOTED AS REPAIRED, BUT IT WASN'T WORKING WHEN LEAVING DEALERSHIP. TAIL LIGHTS & PANEL LIGHT WERE MALFUNCTIONING,THEY WERE COMING ON & GOING OFF*AK.

NHTSA complaint #874168 — an unverified report by a vehicle owner.

Harrisonville, MO

EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT

THE TURN SIGNAL FAILURE TO OPERATE PROPERLY POSES A PROBLEM TO THE DRIVER OF THE VEHICLE AND OTHER DRIVERS IN THAT IT DOES NOT SIGNAL AT THE TIME IT IS FLASHING ON THE INDICATOR ON THE DASH OF THE AUTOMOBILE. WE WERE CHARGED BY THE DEALER FOR WORK ON THIS SIGNAL AND IT HAS NEVER BEEN CORRECTED. WE WERE CHARGED $167.92 FOR WORK TO REPLACE A MULTI FUNCTION SWITCH. WE FEEL THIS IS A HAZARD THAT NEEDS TO BE CORRECTED BY THE DEALER OR MANUFACTURER.

NHTSA complaint #732653 — an unverified report by a vehicle owner.

Carrolton, AL

EXTERIOR LIGHTING:HEADLIGHTS:SWITCH

VEHICLE WAS REPAIRED UNDER RECALL 99V103. LATER, ONE OF THE TAIL LIGHTS AND SIGNAL LIGHTS BECAME INOPERABLE.

NHTSA complaint #845835 — an unverified report by a vehicle owner.

Carrolton, AL

EXTERIOR LIGHTING:TURN SIGNAL

VEHICLE WAS REPAIRED UNDER RECALL 99V103. LATER, ONE OF THE TAIL LIGHTS AND SIGNAL LIGHTS BECAME INOPERABLE.

NHTSA complaint #845835 — an unverified report by a vehicle owner.

Carrolton, AL

EXTERIOR LIGHTING:TAIL LIGHTS

VEHICLE WAS REPAIRED UNDER RECALL 99V103. LATER, ONE OF THE TAIL LIGHTS AND SIGNAL LIGHTS BECAME INOPERABLE.

NHTSA complaint #845835 — an unverified report by a vehicle owner.

Other 1997 Mercury Mystique problems

← Full 1997 Mercury Mystique report