19 of the
326 complaints about the 1998 Mercury Mystique are about the
airbag system — 6% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
73,000 miles.
F
19
Complaints
2
Crashes
2
Fires
2
Injuries
Exactly what failed
AIR Bags
842.1%
Frontal
526.3%
Sensor/Control Module
526.3%
On-Off Switch Assembly
15.3%
What owners said
Filed with NHTSA, in their own words.
at 67,000 milesMaryland Heights, MO
AIR BAGS
CONSUMER'S VEHICLE EXPERIENCED THE SAME PROBLEMS AS STATED IN RECALL 99V243000 CONCERNING AIR BAG WARNING LIGHT. DEALERSHIP WILL NOT REPAIR VEHICLE FREE OF CHARGE BECAUSE THE VIN WAS NOT INCLUDED.
NHTSA complaint #10097495 — an unverified report by a vehicle owner.
at 18,000 milesBroadview Heights, OH
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
CONSUMER RECEIVED MANUFACTURER'S RECALL 99S23 CONCERNING AIR BAG CONTROL MODULE. CONSUMER HAD NO PROBLEMS UNTIL DEALER PERFORMED RECALL REPAIRS. CURRENTLY, WHEN IT RAINS AIR BAG LIGHT COMES ON. *AK THE VEHICLE WAS RETURNED TOT HE DEALER THREE TIMES TO CORRECT THE PROBLEM BUT THE DEALER WAS UNABLE TO FINDTHE PROBLEM.
NHTSA complaint #10087354 — an unverified report by a vehicle owner.
at 73,000 milesPowhatan, VA
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
CONSUMER RECEIVED RECALL 99V243000 NOTICE CONCERNING FRONTAL AIR BAG SENSOR MODULE. WHEN VEHICLE IS STARTED AIR BAG LIGHT COMES ON AND STAYS ON AT ALL TIMES. DEALER EXAMINED THE VEHICLE, BUT COULD NOT FIND THE PROBLEM. CONSUMER'S VEHICLE NOT INCLUDED IN RECALL DUE TO VIN.
NHTSA complaint #10058018 — an unverified report by a vehicle owner.
at 117,116 milesCobalt, 00
AIR BAGS:FRONTAL
THE VEHICLE EXPERIENCED PROBLEMS WITH IT'S AIR BAGS. THE VEHICLE' ALSO LEAKED FLUID AT THE TRANSMISSION JOINT. THE VEHICLE LEAKED 2 1/2 QTS OF TRANSMISSION FLUID IN APPROXIMATELY 3 WEEKS. SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY THE DEALER REFUSED TO ASSIST THE CONSUMER.
NHTSA complaint #10055853 — an unverified report by a vehicle owner.
at 80,000 milesTroutville, VA
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
DEALERSHIP REFUSED TO RECOGNIZE PROBLEMS RELATED TO THE RECALL. VEHICLE NEEDED NEW AIR BAG DIAGNOSTIC MONITOR. DEALERSHIP REFUSED TO ACCOMMODATE CONSUMER. IF DEALERSHIP MADE THE ADJUSTMENT THEY WOULD CHARGE THE CONSUMER.
NHTSA complaint #10053470 — an unverified report by a vehicle owner.
Gainsville, FL
AIR BAGS
THE AIRBAG LIGHT FLASHED. THE CONSUMER FELT VERY UNSAFE DRIVING THE VEHICLE. *NLM
NHTSA complaint #10012164 — an unverified report by a vehicle owner.
Indiana, PAFire
AIR BAGS
WHILE DRIVING WITH THE DEFROSTER ON HIGH, THE HEATER UNIT CAUGHT FIRE, FLAMES CAME THROUGHT THE VENTS MELTING THE DASHBOARD AND VISIORS AND CRACKED THE WINDSHIELD, THE FIRE ALSO CAUSED THE DRIVERS AIR BAG TO DEPLOY. NLM
NHTSA complaint #785599 — an unverified report by a vehicle owner.
Boheimia, NY
AIR BAGS:FRONTAL
AIR BAG LIGHT WILL INTERMITTENTLY ILLUMINATE FROM TIME TO TIME. CONTACTED DEALER AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK CONSUMER STATES THAT THIS PROBLEM HAS BEEN FIXED TWICE. *SLC
NHTSA complaint #8005234 — an unverified report by a vehicle owner.
Indiana, PAFire
AIR BAGS
WHILE DRIVING WITH THE DEFROSTER ON HIGH, THE HEATER UNIT CAUGHT FIRE, FLAMES CAME THROUGHT THE VENTS MELTING THE DASHBOARD AND VISIORS AND CRACKED THE WINDSHIELD, THE FIRE ALSO CAUSED THE DRIVERS AIR BAG TO DEPLOY. NLM
NHTSA complaint #785599 — an unverified report by a vehicle owner.
Broadview Heights, OH
AIR BAGS
HAD AIR BAG SENSOR REPLACED THROUGH A RECALL NOTICE AND THE AIR BAG LIGHT ON THE DASH BLINKS PERIODICALY SINCE THE RECALL. DEALERSHIP STATES THEY CANNOT DO ANYTHING TO CORRECT THE PROBLEM.
NHTSA complaint #752144 — an unverified report by a vehicle owner.
Vidalia, LACrash1 injured
AIR BAGS:FRONTAL
ANOTHER VEHICLE SUDDENLY STOPPED & WAS REARENDED BY THE MYSTIQUE. UPON IMPACT WITH OTHER VEHICLE, AIR BAGS FAILED TO DEPLOY. 1 INJURY & EMERGENCY ROOM TREATMENT.
NHTSA complaint #866737 — an unverified report by a vehicle owner.
Durham, NC
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
CONSUMER IS DISAPPOINTED WITH THE NUMBER (6) OF RECALLS THAT HAVE BEEN ISSUED ON THIS VEHICLE. NLM
NHTSA complaint #552002 — an unverified report by a vehicle owner.
West Palm Beach, FL
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
CONSUMER IS NOT SATISFIED WITH RECALL PROCESS AND CAN NOT OBTAIN A LOANER CAR FOR SCHEDULED RECALL WORK TO BE PERFORMED. (99V-243) *MJS
NHTSA complaint #551148 — an unverified report by a vehicle owner.
EL Cerrito, CA
AIR BAGS
CONSUMER CONTACTED THE DEALER IN REFERENCE TO RECALL NUMBER 99V243000/MFR RECALL NUMBER 99S23. DEALER STATES PARTS NOT AVAILABLE. CONSUMER HAS YET TO HAVE RECALL WORK CORRECTED.
NHTSA complaint #851783 — an unverified report by a vehicle owner.
Dearborn Heights, MI
AIR BAGS
AIRBAG LIGHT INTERMITTENTLY COMES OFF AND ON. CONTACTED DEALER.
NHTSA complaint #845991 — an unverified report by a vehicle owner.
Southbury, CT
AIR BAGS:FRONTAL
BRAKES FAILED RESULTING IN VEHICLE HITTING GUARD RAIL, NO DEPLOYMENT OF BOTH PASSENGER/DRIVER'S AIR BAG DURING COLLISION. MJS
NHTSA complaint #545245 — an unverified report by a vehicle owner.
Newark, NY
AIR BAGS:ON-OFF SWITCH ASSEMBLY
EXPERIENCED DEALER PROBLEM WHEN REQUESTED TO HAVE AIR BAG ON/OFF SWITCH INSTALLED.
NHTSA complaint #544037 — an unverified report by a vehicle owner.
Mcdonald, TNCrash1 injured
AIR BAGS:FRONTAL
WHILE IN FRONTAL IMPACT THE DRIVER'S AIR BAG DID DEPLOY, BUT THE PASSENGER'S AIRBAG DID NOT DEPLOY, WHICH DID NOT PROTECT THE OCCUPANT IN THIS ACCIDENT. ALSO, THE PASSENGER'S SEATBELT DID HOLD THE OCCUPANT, CAUSING THE PASSENGER TO SUSTAIN HEAD INJURIES. PLEASE PROVIDE FURTHER INFORMATION.
NHTSA complaint #833614 — an unverified report by a vehicle owner.
Middlesbor, KY
AIR BAGS
AIR BAG WARNING LIGHT CONTINUALLY ILLUMINATES, NOT ABLE TO DETERMINE MALFUNCTION.
NHTSA complaint #541931 — an unverified report by a vehicle owner.