FaultScore

1998 Mercury Mystique airbag problems

19 of the 326 complaints about the 1998 Mercury Mystique are about the airbag system — 6% of everything reported for this model year. Half of the failures with a mileage on record happened before 73,000 miles.

F

19

Complaints

2

Crashes

2

Fires

2

Injuries

Exactly what failed

AIR Bags 8 42.1%
Frontal 5 26.3%
Sensor/Control Module 5 26.3%
On-Off Switch Assembly 1 5.3%

What owners said

Filed with NHTSA, in their own words.

at 67,000 miles Maryland Heights, MO

AIR BAGS

CONSUMER'S VEHICLE EXPERIENCED THE SAME PROBLEMS AS STATED IN RECALL 99V243000 CONCERNING AIR BAG WARNING LIGHT. DEALERSHIP WILL NOT REPAIR VEHICLE FREE OF CHARGE BECAUSE THE VIN WAS NOT INCLUDED.

NHTSA complaint #10097495 — an unverified report by a vehicle owner.

at 18,000 miles Broadview Heights, OH

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE

CONSUMER RECEIVED MANUFACTURER'S RECALL 99S23 CONCERNING AIR BAG CONTROL MODULE. CONSUMER HAD NO PROBLEMS UNTIL DEALER PERFORMED RECALL REPAIRS. CURRENTLY, WHEN IT RAINS AIR BAG LIGHT COMES ON. *AK THE VEHICLE WAS RETURNED TOT HE DEALER THREE TIMES TO CORRECT THE PROBLEM BUT THE DEALER WAS UNABLE TO FINDTHE PROBLEM.

NHTSA complaint #10087354 — an unverified report by a vehicle owner.

at 73,000 miles Powhatan, VA

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE

CONSUMER RECEIVED RECALL 99V243000 NOTICE CONCERNING FRONTAL AIR BAG SENSOR MODULE. WHEN VEHICLE IS STARTED AIR BAG LIGHT COMES ON AND STAYS ON AT ALL TIMES. DEALER EXAMINED THE VEHICLE, BUT COULD NOT FIND THE PROBLEM. CONSUMER'S VEHICLE NOT INCLUDED IN RECALL DUE TO VIN.

NHTSA complaint #10058018 — an unverified report by a vehicle owner.

at 117,116 miles Cobalt, 00

AIR BAGS:FRONTAL

THE VEHICLE EXPERIENCED PROBLEMS WITH IT'S AIR BAGS. THE VEHICLE' ALSO LEAKED FLUID AT THE TRANSMISSION JOINT. THE VEHICLE LEAKED 2 1/2 QTS OF TRANSMISSION FLUID IN APPROXIMATELY 3 WEEKS. SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY THE DEALER REFUSED TO ASSIST THE CONSUMER.

NHTSA complaint #10055853 — an unverified report by a vehicle owner.

at 80,000 miles Troutville, VA

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE

DEALERSHIP REFUSED TO RECOGNIZE PROBLEMS RELATED TO THE RECALL. VEHICLE NEEDED NEW AIR BAG DIAGNOSTIC MONITOR. DEALERSHIP REFUSED TO ACCOMMODATE CONSUMER. IF DEALERSHIP MADE THE ADJUSTMENT THEY WOULD CHARGE THE CONSUMER.

NHTSA complaint #10053470 — an unverified report by a vehicle owner.

Gainsville, FL

AIR BAGS

THE AIRBAG LIGHT FLASHED. THE CONSUMER FELT VERY UNSAFE DRIVING THE VEHICLE. *NLM

NHTSA complaint #10012164 — an unverified report by a vehicle owner.

Indiana, PA Fire

AIR BAGS

WHILE DRIVING WITH THE DEFROSTER ON HIGH, THE HEATER UNIT CAUGHT FIRE, FLAMES CAME THROUGHT THE VENTS MELTING THE DASHBOARD AND VISIORS AND CRACKED THE WINDSHIELD, THE FIRE ALSO CAUSED THE DRIVERS AIR BAG TO DEPLOY. NLM

NHTSA complaint #785599 — an unverified report by a vehicle owner.

Boheimia, NY

AIR BAGS:FRONTAL

AIR BAG LIGHT WILL INTERMITTENTLY ILLUMINATE FROM TIME TO TIME. CONTACTED DEALER AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK CONSUMER STATES THAT THIS PROBLEM HAS BEEN FIXED TWICE. *SLC

NHTSA complaint #8005234 — an unverified report by a vehicle owner.

Indiana, PA Fire

AIR BAGS

WHILE DRIVING WITH THE DEFROSTER ON HIGH, THE HEATER UNIT CAUGHT FIRE, FLAMES CAME THROUGHT THE VENTS MELTING THE DASHBOARD AND VISIORS AND CRACKED THE WINDSHIELD, THE FIRE ALSO CAUSED THE DRIVERS AIR BAG TO DEPLOY. NLM

NHTSA complaint #785599 — an unverified report by a vehicle owner.

Broadview Heights, OH

AIR BAGS

HAD AIR BAG SENSOR REPLACED THROUGH A RECALL NOTICE AND THE AIR BAG LIGHT ON THE DASH BLINKS PERIODICALY SINCE THE RECALL. DEALERSHIP STATES THEY CANNOT DO ANYTHING TO CORRECT THE PROBLEM.

NHTSA complaint #752144 — an unverified report by a vehicle owner.

Vidalia, LA Crash 1 injured

AIR BAGS:FRONTAL

ANOTHER VEHICLE SUDDENLY STOPPED & WAS REARENDED BY THE MYSTIQUE. UPON IMPACT WITH OTHER VEHICLE, AIR BAGS FAILED TO DEPLOY. 1 INJURY & EMERGENCY ROOM TREATMENT.

NHTSA complaint #866737 — an unverified report by a vehicle owner.

Durham, NC

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE

CONSUMER IS DISAPPOINTED WITH THE NUMBER (6) OF RECALLS THAT HAVE BEEN ISSUED ON THIS VEHICLE. NLM

NHTSA complaint #552002 — an unverified report by a vehicle owner.

West Palm Beach, FL

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE

CONSUMER IS NOT SATISFIED WITH RECALL PROCESS AND CAN NOT OBTAIN A LOANER CAR FOR SCHEDULED RECALL WORK TO BE PERFORMED. (99V-243) *MJS

NHTSA complaint #551148 — an unverified report by a vehicle owner.

EL Cerrito, CA

AIR BAGS

CONSUMER CONTACTED THE DEALER IN REFERENCE TO RECALL NUMBER 99V243000/MFR RECALL NUMBER 99S23. DEALER STATES PARTS NOT AVAILABLE. CONSUMER HAS YET TO HAVE RECALL WORK CORRECTED.

NHTSA complaint #851783 — an unverified report by a vehicle owner.

Dearborn Heights, MI

AIR BAGS

AIRBAG LIGHT INTERMITTENTLY COMES OFF AND ON. CONTACTED DEALER.

NHTSA complaint #845991 — an unverified report by a vehicle owner.

Southbury, CT

AIR BAGS:FRONTAL

BRAKES FAILED RESULTING IN VEHICLE HITTING GUARD RAIL, NO DEPLOYMENT OF BOTH PASSENGER/DRIVER'S AIR BAG DURING COLLISION. MJS

NHTSA complaint #545245 — an unverified report by a vehicle owner.

Newark, NY

AIR BAGS:ON-OFF SWITCH ASSEMBLY

EXPERIENCED DEALER PROBLEM WHEN REQUESTED TO HAVE AIR BAG ON/OFF SWITCH INSTALLED.

NHTSA complaint #544037 — an unverified report by a vehicle owner.

Mcdonald, TN Crash 1 injured

AIR BAGS:FRONTAL

WHILE IN FRONTAL IMPACT THE DRIVER'S AIR BAG DID DEPLOY, BUT THE PASSENGER'S AIRBAG DID NOT DEPLOY, WHICH DID NOT PROTECT THE OCCUPANT IN THIS ACCIDENT. ALSO, THE PASSENGER'S SEATBELT DID HOLD THE OCCUPANT, CAUSING THE PASSENGER TO SUSTAIN HEAD INJURIES. PLEASE PROVIDE FURTHER INFORMATION.

NHTSA complaint #833614 — an unverified report by a vehicle owner.

Middlesbor, KY

AIR BAGS

AIR BAG WARNING LIGHT CONTINUALLY ILLUMINATES, NOT ABLE TO DETERMINE MALFUNCTION.

NHTSA complaint #541931 — an unverified report by a vehicle owner.

Other 1998 Mercury Mystique problems

← Full 1998 Mercury Mystique report