1998 Mercury Mystique suspension problems

SUSPENSION

1998 MERCURY MYSTIQUE. ELECTRICAL SUB-HARNESS CONNECTOR PROBLEMS. *SMD THE CONSUMER STATED HE TOOK THE VEHICLE TO HIS MECHANIC, BECAUSE THE AC WASN'T COOLING PROPERLY AND THE VEHICLE WOULD OVER HEAT, WHILE IT WAS ON. THE VEHICLE HAS TWO FANS IN THE FRONT AND THEY FOUND THE COOLING FAN MELTED AND THE SUB-HARNESS CONNECTOR BURNED UP. IN ADDITION, THEY SHOWED THE CONSUMER THE PART OF THE SUB-HARNESS WITH THE INSULATION JUST FALLING OFF THE WIRE. THEY HAD TO REPLACED THE FAN MOTOR UNIT AND HAD TO SPLICE IN A FAN CONNECTOR AND WIRE INTO THE REST OF THE SUB-HARNESS, BECAUSE FOR SAID THE SUB-HARNESS WAS OBSOLETE AND NOT AVAILABLE. WHILE IT FUNCTIONS, THE CHECK ENGINE LIGHT HAS SINCE ILLUMINATED FOR A CAM SHAFT POSITION SENSOR, WHICH THE CONSUMER WAS INFORMED IT WAS RELATED TO THE SUB-HARNESS. ALSO, THE LOWER CONTROL ARMS, BALL JOINTS, FRONT STRUTS, REAR STRUTS AND REAR MOUNTS, NUMEROUS O2 SENSORS, RADIO ANTENNA, RACK AND PINION, DRIVERS SIDE POWER WINDOW AND SWITCH CONTROLLER WERE ALL REPLACED. THE ENGINE AND TRANSMISSION MOUNTS ALSO HAD TO BE REPLACED.

NHTSA complaint #10637913 — an unverified report by a vehicle owner.

SUSPENSION:FRONT:SPRINGS:COIL SPRINGS

TL*THE CONTACT OWNS A 1998 MERCURY MYSTIQUE. WHILE PULLING AWAY FROM A CURB AT 5 MPH, THE FRONT PASSENGER SIDE COIL SPRING FAILED AND PUNCTURED THE TIRE, CAUSING A BLOW OUT. THE VIN IS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 01V255000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS). THE CURRENT AND FAILURE MILEAGES WERE 87,000.

NHTSA complaint #10219069 — an unverified report by a vehicle owner.

SUSPENSION:FRONT:STABILIZER BAR

I HAVE HAD NUMEROUS FRONT END PROBLEMS. I HAVE HAD TO REPLACE FRONT TIE RODS TWICE IN A YEAR AND A HALF. HAVING PROBLEMS WITH STRUTS .CONTROL ARM BUSHINGS NEED TO CHANGED. ALSO STABILIZERS LINKAGE HAD TO BE CHANGED. HAVE ALSO PUT NEW BALL JOINTS IN.

NHTSA complaint #10207384 — an unverified report by a vehicle owner.

SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

I HAVE HAD NUMEROUS FRONT END PROBLEMS. I HAVE HAD TO REPLACE FRONT TIE RODS TWICE IN A YEAR AND A HALF. HAVING PROBLEMS WITH STRUTS .CONTROL ARM BUSHINGS NEED TO CHANGED. ALSO STABILIZERS LINKAGE HAD TO BE CHANGED. HAVE ALSO PUT NEW BALL JOINTS IN.

NHTSA complaint #10207384 — an unverified report by a vehicle owner.

SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT

I HAVE HAD NUMEROUS FRONT END PROBLEMS. I HAVE HAD TO REPLACE FRONT TIE RODS TWICE IN A YEAR AND A HALF. HAVING PROBLEMS WITH STRUTS .CONTROL ARM BUSHINGS NEED TO CHANGED. ALSO STABILIZERS LINKAGE HAD TO BE CHANGED. HAVE ALSO PUT NEW BALL JOINTS IN.

NHTSA complaint #10207384 — an unverified report by a vehicle owner.

SUSPENSION:FRONT

I HAVE HAD NUMEROUS FRONT END PROBLEMS. I HAVE HAD TO REPLACE FRONT TIE RODS TWICE IN A YEAR AND A HALF. HAVING PROBLEMS WITH STRUTS .CONTROL ARM BUSHINGS NEED TO CHANGED. ALSO STABILIZERS LINKAGE HAD TO BE CHANGED. HAVE ALSO PUT NEW BALL JOINTS IN.

NHTSA complaint #10207384 — an unverified report by a vehicle owner.

SUSPENSION:FRONT:SPRINGS:COIL SPRINGS

FORD MOTOR CO. IS REFUSING TO REIMBURSE FOR REPAIRS RELATED TO SAFETY RECALL #01S23, 98 MERCURY MYSTIQUE.

NHTSA complaint #10181959 — an unverified report by a vehicle owner.

SUSPENSION

THE TRANS IS OUT NOT WORKING. IT WORKED FINE,AND JUST STOP,MADE A FUNNY NOISE AND JUST STOPED. IPULLED IN MY YARD.KNOW IT WANT MOVE.FOR KNOW REASON.

NHTSA complaint #10133485 — an unverified report by a vehicle owner.

SUSPENSION:FRONT:MACPHERSON STRUT

MCPHERSON STRUT ASSEMBLY RUSTED AT THE BASE OF THE ASSEMBLY WHERE IT WAS ATTACHED TO THE LOWER CONTROL ARM. WHILE DRIVING ON A MOUNTAINOUS WINDING ROAD WEIGHT OF THE VEHICLE SWAYED TO THE RIGHT, AND THE WHEEL DISASSEMBLED. VEHICLE SWAYED, AND STOPPED IN A GRASSY AREA WHILE BEING DRIVEN AT APPROXIMATELY 50 MPH.

NHTSA complaint #10099944 — an unverified report by a vehicle owner.

SUSPENSION:FRONT:SPRINGS:COIL SPRINGS

RECALL 01I013000, WHILE DRIVING FRONT LEFT COIL SPRING BROKE AND THE FRONT END COLLAPSED. THIS OCCURRED SIX MONTHS AFTER THE SHIELD WAS INSTALLED. DEALERSHIP WAS UNABLE TO REPLACE THE COIL SPRING BECAUSE THE PART WAS NOT AVAILABLE.

NHTSA complaint #10092807 — an unverified report by a vehicle owner.

SUSPENSION:FRONT:SPRINGS:COIL SPRINGS

WHILE DRIVING 35 MPH, THE HEARD A LOUD NOISE COMING FROM FRONT OF THE VEHICLE. THE CONSUMER DISCOVERED THE FRONT COIL SPRING ON THE PASSENGER SIDE HAD BROKEN AND PUNCTURED THE TIRE. PLEASE PROVIDE FURTHER INFORMATION.

NHTSA complaint #10091471 — an unverified report by a vehicle owner.

SUSPENSION:FRONT:SPRINGS:COIL SPRINGS

WHILE DRIVING, THE CONSUMER HEARD A NOISE, AND PROCEEDED TO PULL OFF THE ROAD TO INVESTIGATE THE NOISE. UPON EXISTING THE VEHICLE, THE CONSUMER NOTICED THAT THE DRIVER'S SIDE FRONT SUSPENSION COLLAPSED. THE VEHICLE WAS TOWED TO A DEALERSHIP, WHO INDICATED THAT DRIVER'S SIDE COIL SPRING BROKE. *AK RECALL# 01V255000. *SC

NHTSA complaint #10083619 — an unverified report by a vehicle owner.

SUSPENSION

COMPLAINTS: 1.DIDN'T RECEIVE RECALL NOTICE (01S23) UNTIL 2 YRS AFTER IT WAS ISSUED. 2.NEVER RECEIVED NOTICE OF A "SERVICE CAMPAIGN" (01I013000) TO REPLACE SPRINGS IF FOUND TO BE CORRODED OR BREAK. 3.RECALL DID NOT ADDRESS ISSUE OF RECALL OR PROBLEM.(CORRISIVE,RUSTED SPRINGS).RECALL DID INSTRUCT DEALER/REPAIRER TO INSTALL SPRING BRACKETS (COMPLETED SATISFACTORLY). COMPARISON: BATTERIES DEAD IN FLASHLIGHT,OWNER REPLACES BULB. THE SPRINGS WERE CAUSING THE PROBLEM. 4.VEHICLE NOW HAS LOUD THUMPS THAT WEREN'T THERE BEFORE THE "SPRING BRACKETS" WERE INSTALLED. 5.REGIONAL RECALLS. NOTES: CAR HAS BEEN INSPECTED BY A CERIFIED MECHANIC AND FOUND NOT TO HAVE DEFECTIVE CV JOINTS OR WHEEL BEARINGS, NO UNDER CARRIAGE PARTS LOOSE. CAR IS SCHEDULED FOR INSPECTION BY A FORD DEALERSHIP ON 11/07/03. CAR PREVIOUSLY OPERATED IN NEW ENGLAND STATE (3 YRS).

NHTSA complaint #10071167 — an unverified report by a vehicle owner.

SUSPENSION:FRONT:SPRINGS:COIL SPRINGS

INFORMATION OF MY CAR: 1998 MERCURY MYSTIQUE V6 2.5L ENGINE ODOMETER: 141,120KM VIN: [XXX] THREE DAYS AGO, THE VEHICLE HAD SOME NOISE WHEN TURN LEFT. THE MECHANICS TOOK A LOOK AND FOUND ONE OF THE SUSPENSION BIG COIL SPRING BROKEN (THE ONE JUST OVER THE DRIVER SIDE FRONT WHEEL). YESTERDAY, THE BROKEN SUSPENSION COIL SPRING WAS REPLACED. TO OUR SURPRISE, THE SPRING WAS BROKEN INTO 3 PIECES, AND THE BROKEN INTERFACE WAS COVERED BY A VERY HEAVY RUST. THE HEAVY RUST MEANS THE BIG COIL SPRING ACTUALLY WAS BROKEN LONG TIMES AGO. WE ARE LUCKY, BECAUSE THE SPRING WAS BROKEN AT THE TWO END, SO THE REMINDER OF THE SPRING CAN STILL WORK AND NO ACCIDENT OCCURRED. THE MECHANICS TOLD US, THEY REPAIRED A FORD CONTOUR BEFORE WITH THE SAME PROBLEM, BUT THAT GUY'S COIL SPRING BROKEN IN THE MIDDLE AND HIS VEHICLE WAS BAD DAMAGED. I STILL KEEP THE BROKEN COIL SPRING (ALL THE 3 PIECES), I CAN SEND YOU A PHOTO PICTURE OR SHIP THE SPRING ITSELF TO YOU IF YOU WANT. THIS IS MY CONTACT: [XXX]. TEL: [XXX] EMAIL: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10036784 — an unverified report by a vehicle owner.

SUSPENSION:FRONT:SPRINGS:COIL SPRINGS

CONSUMER STATES COIL SPRING FELL OFF THE VEHICLE. DEALER NOTIFIED.

NHTSA complaint #10027103 — an unverified report by a vehicle owner.

SUSPENSION:FRONT:SPRINGS:COIL SPRINGS

THE DRIVER SIDE FRONT COIL SPRING BROKE AND PUNCTURED THE FRONT LEFT TIRE. *NLM

NHTSA complaint #10019997 — an unverified report by a vehicle owner.

SUSPENSION

BROKEN COIL SPRING ON DRIVER SIDE OF CAR, ALL OTHER SPRINGS ROTTING AWAY. ALSO CAR VIBRATES TREMENDOUSLY WHEN GOING 60 MPH.

NHTSA complaint #10014497 — an unverified report by a vehicle owner.

SUSPENSION:FRONT:SHOCK ABSORBER

THE RIGHT FRONT SHOCK STRUT COIL POPPED OFF AND PUNCTURED THE TIRE.

NHTSA complaint #10009405 — an unverified report by a vehicle owner.

SUSPENSION:FRONT:SPRINGS:COIL SPRINGS

AFTER THE RECALL FOR THE FRONT COIL SPRING WAS PERFORMED, RECALL #01I013000, THE PROBLEM RECURRED. THE RECALL REMEDY DID NOT STOP THE SPRING FROM BREAKING, IT ONLY STOPPED IT FROM BLOWING THE TIRE.

NHTSA complaint #10008968 — an unverified report by a vehicle owner.

SUSPENSION:FRONT:SPRINGS:COIL SPRINGS

CONSUMER IS STILL HAVING PROBLEMS AFTER RECALL HAS PERFORMED ON THE VEHICLE RECALL#011013000 FRONT COIL SPRING. LINCOLN MERCURY MONROE, MI 732-241-2060 MR

NHTSA complaint #8020831 — an unverified report by a vehicle owner.

SUSPENSION:FRONT:SPRINGS:COIL SPRINGS

REMEDY THAT MANUFACTURER USED TO FIX THE PROBLEM WITH TIRE WHEN PUTTING PLATE AROUND COIL SPRINGS DID NOT WORK. TIRE DID NOT HAVE THAT MUCH SPACE WHEN DRIVING BETWEEN TIRE/ PLATE, AND NUTS. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING.

NHTSA complaint #8011921 — an unverified report by a vehicle owner.

SUSPENSION:FRONT:SPRINGS:COIL SPRINGS

CONSUMER STATES THAT THE LEFT FRONT COIL SPRING BROKE IN 3 PIECES AND THE RIGHT FRONT COIL SPRING BROKE IN 2 PIECES. *SLC

NHTSA complaint #564015 — an unverified report by a vehicle owner.

SUSPENSION:FRONT:SPRINGS:COIL SPRINGS

CUP/PLATE ADDED TO FRT COIL ASSEMBLY ADVERSELY IMPACTS VEHICLE HANDLING.

NHTSA complaint #760579 — an unverified report by a vehicle owner.

SUSPENSION:FRONT:WHEEL BEARING

CONSUMER STATES THAT THERE IS PREMATURE WEAR OF THE FRONT HUB BEARINGS. THE DEALER HAS BEEN NOTIFIED.

NHTSA complaint #8006584 — an unverified report by a vehicle owner.

SUSPENSION:FRONT:SPRINGS:COIL SPRINGS

CONSUMER STATES THAT THE LEFT FRONT COIL SPRING BROKE IN 3 PIECES AND THE RIGHT FRONT COIL SPRING BROKE IN 2 PIECES. *SLC

NHTSA complaint #564015 — an unverified report by a vehicle owner.

SUSPENSION:FRONT:WHEEL BEARING

WHEEL BEARINGS WERE DEFECTIVE. STEERING MADE A LOT OF NOISE WHILE CONSUMER WAS DRIVING. TOOOK VEHICLE TO AN INDEPENDENT MECHANIC, INFORMED CONSUMER THAT SPINDLE ON DRIVER'S SIDE WAS DEFECTIVE. SPINDLE ON PASSENGER'S SIDE WAS NOT.

NHTSA complaint #8000994 — an unverified report by a vehicle owner.

SUSPENSION:FRONT:SPRINGS:COIL SPRINGS

NHTSA RECALL 01I013000/MANUFACTURER'S RECALLS 01M08 AND 01S23 CONCERNING FRONT COIL SPRING CORROSION. BOTH REPAIRS WERE DONE BY MANHATTAN FORD; MANHATTAN, NY; PHONE # 212/581WAS BEING MADE. DEALER INFORMED THAT THEY DID ALL THAT THEY NEEDED TO DO. ASKING NHTSA ASSISTANCE IN THIS MATTER. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THE MATTER.

NHTSA complaint #6900696 — an unverified report by a vehicle owner.

SUSPENSION:FRONT:SPRINGS:COIL SPRINGS

NHTSA RECALL 01V255000/MANUFACTURER RECALL01S23//FRONT COIL SPRING CORROSION: RECALL REPAIR FAILURE. INSTALLED SHIELD PLACED TOO CLOSE TO SNOW TIRES WHICH POSED A RISK TO VEHICLE IF INVOLVED IN A SUDDEN TURN OR STOP. REPAIRS DONE BY HERITAGE FORD, SOUTH BURLINGTON, VT; PHONE# 802/865-8150. *AK DEALER REPAIRED BY REPLACING COIL SPRINGS AND CUTTING THE BACK INNER FENDER SHIELDS, CONSUMER STILL HAS A RUBBING SOUND WHEN TURNING THE WHEEL IN EITHER DIRECTION, POSSIBLY THE LOWER SPRING CAME INTO CONTACT WITH THE SIDEWALL.

NHTSA complaint #899362 — an unverified report by a vehicle owner.

SUSPENSION:FRONT:SPRINGS:COIL SPRINGS

TOOK VEHICLE IN FOR RECALL 01V255000 REPAIRS. DEALERSHIP FIXED PROBLEM, BUT RECALL REMEDY FAILED. ALSO COIL SPRING WAS FRACTURED WHEN VEHICLE WAS IN FOR RECALL REPAIRS. *AK CONSUMER STATED VEHICLE WAS TAKEN IN FOR CORRODED COIL SPRING, AND SHIELD WERE PUT ON NOT KNOWING THAT THE COIL WAS FRACTURED, WHEN CONSUMER ARRIVED TO PICK UP THE VEHICLE IT WAS LEANING AND RATTLING, CONSUMER THEN POINTED OUT THAT THE COIL SPRING WAS BROKEN BECAUSE OF IT LEANING, DEALER INFORMED CONSUMER THAT STRUTS WERE NEEDED, CONSUMER STATED IF THE COIL SPRINGS HAD NOT WENT BAD THERE WOULD BE NO NEED FOR STRUTS.*SLC

NHTSA complaint #899253 — an unverified report by a vehicle owner.

SUSPENSION:FRONT:MACPHERSON STRUT

TOOK VEHICLE IN FOR RECALL 01V255000 REPAIRS. DEALERSHIP FIXED PROBLEM, BUT RECALL REMEDY FAILED. ALSO COIL SPRING WAS FRACTURED WHEN VEHICLE WAS IN FOR RECALL REPAIRS. *AK CONSUMER STATED VEHICLE WAS TAKEN IN FOR CORRODED COIL SPRING, AND SHIELD WERE PUT ON NOT KNOWING THAT THE COIL WAS FRACTURED, WHEN CONSUMER ARRIVED TO PICK UP THE VEHICLE IT WAS LEANING AND RATTLING, CONSUMER THEN POINTED OUT THAT THE COIL SPRING WAS BROKEN BECAUSE OF IT LEANING, DEALER INFORMED CONSUMER THAT STRUTS WERE NEEDED, CONSUMER STATED IF THE COIL SPRINGS HAD NOT WENT BAD THERE WOULD BE NO NEED FOR STRUTS.*SLC

NHTSA complaint #899253 — an unverified report by a vehicle owner.