FaultScore

2003 Mercury Sable brake problems

15 of the 251 complaints about the 2003 Mercury Sable are about the braking system — 6% of everything reported for this model year. Half of the failures with a mileage on record happened before 22,698 miles.

D

15

Complaints

3

Crashes

0

Fires

0

Injuries

Exactly what failed

Service Brakes, Hydraulic 4 26.7%
Antilock/Traction Control/Electronic Limited Slip 3 20.0%
Pedals AND Linkages 3 20.0%
Service Brakes 3 20.0%
Master Cylinder 1 6.7%
Control Unit/Module 1 6.7%

Brakes across every Mercury Sable year

1989 13 2.8%
1990 13 2.8%
1991 29 6.2%
1992 52 11.0%
1993 59 12.5%
1994 27 5.7%
1995 14 3.0%
1996 20 4.2%
1997 20 4.2%
1998 32 6.8%
1999 30 6.4%
2000 68 14.4%
2001 40 8.5%
2002 27 5.7%
2003 15 3.2%
2004 12 2.5%

What owners said

Filed with NHTSA, in their own words.

Kirbyville, TX

SERVICE BRAKES

I OWN A 2003 MERCURY SABLE, I REPLACED THE BRAKES , AND AN ASSORTMENT OF PROBLEMS FOLLOWED. FIRST THEY BEGAN LOCKING , THEN THE CAR WOULD NOT STOP AT ALL. I REPLACED PADS.ROTORS.TIRES ,BLEED THE BREAKS ALL IN AN EFFORT TO FIND THE PROBLEM. I COULD NOT, SO THE CAR HAS BEEN SITTING ABOUT A YEAR. THEN I RECEIVED THE RECALL ON THE BREAKS , NOW EVERYTHING MAKES SENSE.

NHTSA complaint #10885758 — an unverified report by a vehicle owner.

at 220,000 miles Holtsville, NY

SERVICE BRAKES

MY CAR IS TRYING TO KILL ME! I WAS DRIVING AT APPROXIMATELY 40 MPH, WHEN I STARTED TO BRAKE FOR A STOP BEFORE TURNING . THE CAR SLOWED DOWN, AS I HELD MY FOOT ON THE BRAKE, BUT SUDDENLY THE CAR STARTED TO ACCELERATE. I ALREADY HAD MY FOOT ON THE BRAKE, AND THE BRAKE HELD, BUT I HAD TO TAKE THE CAR OUT OF GEAR, AND SHUT THE ENGINE OFF. THE ENGINE WAS RACING AT A SPEED I WOULD ESTIMATE AT 80 MPH. IT WAS A FRIGHTENING AND DANGEROUS EXPERIENCE. I CHECKED TO SEE IF A FLOOR MAT WAS PRESSING ON THE GAS PEDAL. IT WAS NOT. THE SAME INCIDENT HAPPENED ON TWO MORE OCCASIONS. MY MECHANIC HAS NOT FOUND THE PROBLEM. I NO LONGER DRIVE THE CAR.

NHTSA complaint #10683746 — an unverified report by a vehicle owner.

at 151,000 miles Osceola, IN

SERVICE BRAKES, HYDRAULIC

I WAS DRIVING MY CAR AND WHILE I WAS BRAKING FOR A STOP LIGHT I COULDN'T STOP. SOMETHING WAS GIVING MY CAR GAS AS I WAS TRYING TO STOP. EVER SINCE THEN WHEN I DRIVE IT MY RPM'S ARE HIGH AND MAKES A NOISE. I CALLED THE SHOP AND HAD MY IDLE AIR CONTROL VALVE REPLACED BECAUSE THAT'S WHAT THE AUTOMOTIVE PLACE SAID WAS WRONG. SINCE THEN IT'S BEEN IN 3 OTHER TIMES AND HAD THE PART REPLACED JUST IN CASE IT WAS A FAULTY PART. NOW THE MECHANICS ARE BAFFLED AS AM I. I DID RESEARCH AND NOTICED THIS WAS A COMMON COMPLAINT ON THESE VEHICLES. I JUST TOOK IT IN AGAIN TODAY DECEMBER 6,2012 AND WE CAN'T FIGURE OUT THE PROBLEM. IT'S GETTING WORSE TO WHERE I CAN'T REALLY DRIVE IT BECAUSE WHEN I GO TO BRAKE IT WON'T STOP. I CAN BE AT A COMPLETE STOP AND NOT TOUCH THE GAS AND MY CAR WILL GET UP TO 45MPH WITHOUT ME EVEN TOUCHING THE GAS PEDAL.

NHTSA complaint #10487612 — an unverified report by a vehicle owner.

at 95,000 miles Sterling Heights, MI

SERVICE BRAKES

I WENT TO LEAVE FROM A LOCAL PARK ON A SATURDAY EVENING, BUT MY VEHICLE WOULD NOT MOVE OUT OF PARK. I HAD TO CALL A TOW TRUCK. THE TOW TRUCK DRIVER SHOWED ME A TRICK HOW TO GET THE VEHICLE TO START, BY TURNING THE IGNITION KEY EVER SO SLIGHTLY AND THEN TRYING TO MOVE THE SHIFTER TO NEUTRAL. ONCE IN NEUTRAL I STARTED THE VEHICLE AND DROVE HOME. AFTER DRIVING THE VEHICLE FOR ALMOST A WEEK BY STARTING IN NEUTRAL, I WAS STOPPED ON THE FOLLOWING FRIDAY BY POLICE. I WAS INFORMED THAT I DIDN'T HAVE ANY WORKING BRAKE LIGHTS. I DROVE HOME AND LOOKED ON THE INTERNET IF THERE WERE ANY RECALLS ON THIS VEHICLE. WELL, THERE WAS A RECALL DONE IN 2004 (NHTSA ACTION NUMBER: RQ03008), BUT I WAS INFORMED BY FORD MOTOR COMPANY THAT MY VEHICLE BASED ON ITS VIN WAS NOT APART OF THE RECALL. I REQUESTED TO SPEAK TO A SUPERVISOR AND WAS INSTRUCTED THAT SOMEONE WOULD CONTACT ME ON THAT FOLLOWING MONDAY. I WAS INDEED CONTACTED BY FORD MOTOR COMPANY AND INFORMED AGAIN, THAT BASED ON MY VIN, THAT I DID NOT QUALIFY AS A PART OF THE RECALL. I WAS TOLD IF MORE COMPLAINTS WERE MADE, THEN SOMETHING COULD POSSIBLY BE DONE. I TOLD THE FORD REPRESENTATIVE THAT I WAS NOT INTERESTED IN HAVING MY VEHICLE REPAIRED AS I HAD THE REPAIR DONE BASED ON THE RECALL INFORMATION FOR APPROXIMATELY $50. THE ISSUE WAS EXACTLY AS IT WAS DESCRIBED ON THE NHTSA'S WEBSITE, MOTORTREND AND FORD MOTOR COMPANY'S. THE REPAIR TOOK APPROXIMATELY 15 MINUTES AND THEN I WAS ABLE TO START THE VEHICLE IN PARK AND THE BRAKE LIGHTS WERE FUNCTIONING. MY CONCERN IS THAT FOR ALMOST A WEEK I DROVE WITH NO BRAKE LIGHTS IN A VEHICLE WHERE I DRIVE AROUND WITH MY WIFE, A TODDLER, AND AN INFANT AND AT ANY POINT I COULD HAVE BEEN REAR ENDED BECAUSE OF THIS DEFECT IN THE VEHICLE. THE VEHICLE IS 10 YEARS OLD, IT WILL NEVER HAVE ENOUGH COMPLAINTS. HOWEVER, IT DOES NOT DIMINISH THE POTENTIAL FOR LOSS OF LIFE FROM THIS DETECT.

NHTSA complaint #10467107 — an unverified report by a vehicle owner.

at 10,000 miles Delmont, MA

SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

TL*THE CONTACT OWNS A 2003 MERCURY SABLE. WHILE ATTEMPTING TO DEPRESS THE BRAKE PEDAL AND PLACE THE VEHICLE INTO DRIVE, THE CONTACT'S FOOT STRUCK THE ACCELERATOR PEDAL INSTEAD. THE VEHICLE ACCELERATED FORWARD AT A FAST PACE. THE CONTACT FEELS THAT THE ACCELERATOR AND BRAKE PEDALS ARE TOO CLOSE TOGETHER AND COULD CAUSE A CRASH WHEN PRESSED INCORRECTLY. HE CALLED THE MANUFACTURER AND WAS ADVISED TO HAVE THE VEHICLE INSPECTED. WHILE DRIVING 25 MPH, THE CONTACT HAD TO SLAM ON THE BRAKES IN ORDER TO AVOID A CRASH. HE NOTICED THAT THE STEERING COLUMN FAILED INTERMITTENTLY, BUT WAS ABLE TO DRIVE THE VEHICLE SAFELY TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP AND INSPECTED BY A TECHNICIAN, WHO STATED THAT HE DOES NOT WORK ON STEERING FAILURES. THE CONTACT WAS INSTRUCTED TO TAKE THE VEHICLE TO A DEALER. THE VEHICLE HAS NOT YET BEEN INSPECTED AND NO REPAIRS HAVE BEEN PERFORMED. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 10,000 AND CURRENT MILEAGE WAS 57,063.

NHTSA complaint #10264791 — an unverified report by a vehicle owner.

Hammonton, NJ

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

CUSTOMER IS ASKING FOR INFO ABOUT A CUSTOMER COMPLAINT**CC THE CONSUMER HAS A SIMILAR SITUATION AND WOULD LIKE TO FIND OUT MORE INFORMATION.

NHTSA complaint #10193165 — an unverified report by a vehicle owner.

at 33,396 miles Westerville, OH

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

ABS ACTIVATED AFTER GOING OVER SEVERAL "BUMPS" IN A SERIES AND BRAKES APPLIED LIGHTLY. LIGHTLY BEING AS WHEN SLOWING DOWN IN TRAFFIC FOR A TRAFFIC LIGHT AND STOPPING. ABS LIGHT DID NOT COME ON. HOWEVER, ABS LIGHT HAS SUBSEQUENTLY COME ON. ABS LIGHT DOES NOT NECESSARILY COME ON AGAIN THE NEXT TIME THE VEHICLE IS STARTED. ALSO THE BRAKES CAN APPEAR TO BE FINE UNTIL THE NEXT SERIES OF "BUMPS" IS ENCOUNTERED WHEN DRIVING.

NHTSA complaint #10147167 — an unverified report by a vehicle owner.

Philadelphia, PA

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

WHEN STOPPING ON AN INCLINE FOR A LIGHT OR SIGN WITH FOOT ON BRAKES VEHICLE ROLLED BACKWARDS WHEN FOOT WAS TAKEN OFF THE BRAKES TO ACCELERATE. WOULD EITHER DEPRESS THE BRAKES AGAIN OR ACCELERATOR PEDAL TO KEEP VEHICLE FROM HITTING ANOTHER VEHICLE BEHIND. HAD TAKEN VEHICLE TO DEALERSHIPS BUT MECHANIC DID NOT NOTICE OR FIND ANYTHING WRONG. THIS PROBLEM HAPPENED AT LEAST 6 TIMES BEFORE.

NHTSA complaint #10119207 — an unverified report by a vehicle owner.

at 12,000 miles Springfield, MA Crash

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

CONSUMER WAS CONCERNED THAT BRAKE PEDAL WENT TO THE FLOOR INTERMITTENTLY WHEN APPLIED. VEHICLE WAS TO DEALER ON SEVERAL OCCASIONS, AND DEALER WAS UNABLE TO LOCATE THE PROBLEM. AFTERWARDS VEHICLE WAS INVOLVED IN A CRASH BECAUSE THE BRAKE PEDAL WENT TO THE FLOOR WHILE COMING ONTO ONCOMING TRAFFIC. NO INJURIES WERE REPORTED. VEHICLE WAS TAKEN TO THE DEALER, WHOINFORMED THE CONSUMER THAT THE PROBLEM WAS THE MASTER CYLINDER.

NHTSA complaint #10089907 — an unverified report by a vehicle owner.

at 12,000 miles Springfield, MA Crash

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

CONSUMER WAS CONCERNED THAT BRAKE PEDAL WENT TO THE FLOOR INTERMITTENTLY WHEN APPLIED. VEHICLE WAS TO DEALER ON SEVERAL OCCASIONS, AND DEALER WAS UNABLE TO LOCATE THE PROBLEM. AFTERWARDS VEHICLE WAS INVOLVED IN A CRASH BECAUSE THE BRAKE PEDAL WENT TO THE FLOOR WHILE COMING ONTO ONCOMING TRAFFIC. NO INJURIES WERE REPORTED. VEHICLE WAS TAKEN TO THE DEALER, WHOINFORMED THE CONSUMER THAT THE PROBLEM WAS THE MASTER CYLINDER.

NHTSA complaint #10089907 — an unverified report by a vehicle owner.

Georgetown, TX Crash

SERVICE BRAKES, HYDRAULIC

PROBLEMS WITH BRAKING SYSTEM ON 2003 MERCURY SABLE STATION WAGON.*MR (NAR)

NHTSA complaint #10047890 — an unverified report by a vehicle owner.

Upper Saddle River, NJ

SERVICE BRAKES, HYDRAULIC

WHILE DRIVING IN HIGH SPEEDS CONSUMER HEARD A LOUD CLANKING NOISE COMING FROM THE FRONT. CONSUMER APPLIED THE BRAKES, AND THE VEHICLE FAILED TO STOP COMPLETELY. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. *AK THERE WAS A GAS SMELL INSIDE OF THE VEHICLE, A STEERING VIBRATION AND THE OIL PAN GASKET WAS REPLACED.

NHTSA complaint #10087123 — an unverified report by a vehicle owner.

at 12,000 miles Cleveland, OH

SERVICE BRAKES, HYDRAULIC

DEALER INDICATED THAT PARTS WON'T BE AVAILABLE FOR 4 TO 6 WEEKS. LINCOLN MERCURY, 24400 CENTER RIDGE, WESTLAKE OH, 440-835-3700.

NHTSA complaint #10066840 — an unverified report by a vehicle owner.

Southwick, MA

SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

THERE IS A PROBLEM WITH THE DISTANCE BETWEEN THE BRAKE AND ACCELERATOR PEDALS, CAUSING DRIVER TO UNINTENTIONALLY PRESS THE ACCELERATOR PEDAL WHEN TRYING TO BRAKE.

NHTSA complaint #10034349 — an unverified report by a vehicle owner.

Delray Beach, FL

SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

THE ACCELERATOR AND BRAKE PEDAL WERE TOO CLOSE TOGETHER AND CAUSED THE CONSUMER TO INADVERTENTLY DEPRESS THE GAS PEDAL. *NLM *SCC

NHTSA complaint #10019922 — an unverified report by a vehicle owner.

Other 2003 Mercury Sable problems

← Full 2003 Mercury Sable report