32 of the
581 complaints filed about the Mercury Topaz
are about the fuel system —
6% of everything owners reported.
The worst model year for it is 1991.
BOUGHT CAR AT MOONEYS DESERT HOT SPRINGS AUTO SALES IN OCTOBER 10,2002 AS USED CAR. SEAT BELTS DO NOT WORK. SUSPENSION SHAKES, BRAKES MAKE NOISE. FUEL PUMP WENT OUT FIST TRIP. DRIVERS WINDOW DOES NOT RETRACK RIGHT. ENGINE OVER HEAT WHEN IDLING. WATER PUMP WENT OUT. AIR CONDITIONER AND HEATER DO NOT WORK.
NHTSA complaint #10069163 — an unverified report by a vehicle owner.
HAD VARY PROBLEMS WITH CAR YOU NAME IT IT HAS BROKE ON IT , I BROUGHT IT USED AND NEVER KNEW UNTIL I STARTED TO FIX CAR THAT THE TOPAZ HAS SO MANY PROBLEMS, BUT GOT TO HAVE SOME THING TO DRIVE, THIS CAR GOT MORE PROBLEMS AND SOME
NHTSA complaint #10069312 — an unverified report by a vehicle owner.
SEPT 9, 2003 [XXX] FORD MOTOR COMPANY ONE AMERICAN ROAD DEARBORN, MI 48126 DEAR[XXX]: THIS LETTER TO YOU COMES AFTER REPEATED ATTEMPTS OVER THE YEARS TO COLLECT THE $223.30 CLAIM PAST DUE AND OWED TO ME FOR THE 2002 RECALL ANNOUNCEMENT AND REPLACEMENT OF THE TFI MODULE. AT LOWER LEVELS, I HAVE BEEN TREATED VERY RUDELY, IGNORED, PATRONIZED AND/OR INTERMINABLY REROUTED AND DISCONNECTED AT FORD AND ITS SETTLEMENT AGENTS VOICEMAIL. THERE HAS BEEN NO RESPONSE TO THE APPEAL SENT AND DATED 4-17-03. HOWEVER I SEARCHED AND FOUND THE DEFECTIVE MOTOR CRAFT PART THAT COCHRANS AUTO BODY IN CHESWICK PA 15024 RETURNED TO ME WHEN THEY REPLACED IT. NOW I AM RETURNING IT TO YOU DIRECTLY AS POSITIVE PROOF THAT THE WORK WAS PERFORMED ON MY 1993 MERCURY TOPAZ VIN # [XXX] AND THE $223.30 CLAIM IS LEGITIMATE. PLEASE PROMPTLY SEND ME A CHECK FOR $223.30. ALL OTHER REQUIRED DOCUMENTATION HAS BEEN IN THE HANDS OF YOUR SETTLEMENT AGENT SINCE MARCH 23 2002. THANK YOU. YOURS TRULY, [XXX] OCT 21, 2003 FOLLOW UP DUE TO NO RESPONSE NOW THERE HAS BEEN NO RESPONSE FROM YOU. DELIVERY WAS CONFIRMED TO YOUR OFFICE OF THE DEFECTIVE MOTOR CRAFT PART. ITS DIFFICULT TO RECONCILE CUSTOMER DISREGARD WITH FORDS QUALITY IS JOB 1 BRANDING CAMPAIGN! . PLEASE DISBURSE A CHECK TO ME FOR $223.30. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10051309 — an unverified report by a vehicle owner.
I PURCHASED A CAR IN OCTOBER OF 2002, THE SEAT BELTS DID NOT WORK,THE A/C AND HEATER DO NOT WORK. FUEL PUMP WENT OUT AFTER AP. 300 MILES, WATER PUMP SHORTLY THERE AFTER. ALL 4 TIRES TREADED APART. ELECTRONIC SIDE MIRRORS DO NOT WORK. GAS GAGE DOES NOT WORK PROPERLY. HEATS UP WHEN IDLING. EXCESSIVE WOBBLE IN REAR END. FRONT END MAY BE FROM 1992 NOT 1993 MODEL OF CAR. DRIVERS WINDOW DOES NOT RETRACK RIGHT. TRUNK LID HOOK DOES NOT WORK. BRAKES MAKE NOISE. *NLM
NHTSA complaint #10023191 — an unverified report by a vehicle owner.
I TOOK MY CAR TO HAVE IT SERVICED ON FRIDAY AND THEY SAID I HAD A GAS LEAK WHICH I HADN'T NOTICED. I HAD EVEN SMOKED IN MY CAR ON THE WAY TO THE STATION. WHEN THEY WAS EMPTYING THE GAS TANK SOMETHING SPARKED AND CAUGHT THE CAR ON FIRE WHICH ENDED UP DESTROYING MY CAR AND 3 OTHERS PLUS THE STATION. MY CAR WAS A 1991 MERCURY TOPAZ. HAS THERE BEEN ANY SIMILAR SITUATIONS INVOLVING THE FUEL TANK OR SYSTEM ON THESE CARS? *NLM
NHTSA complaint #10016628 — an unverified report by a vehicle owner.
THE GAS TANK WAS LEAKING FUEL ONTO THE EXHAUST SYSTEM. THE LEAK WAS CAUSED BY THE RUSTING OUT OF THE TANK. THE CAR HAS NO OTHER EVIDENCE OF RUST. THE CAR HAS BEEN KEPT IN A GARAGE AND HAS NEVER BEEN DRIVEN ON SALTED ROADS. I AM THE ORIGINAL OWNER AND CAN VERIFY THAT THE CAR HAS NEVER HAD ANY REAR END DAMAGE. ACCORDING TO OUR MECHANIC THE LEAK COULD HAVE LEAD TO AN EXPLOSION. FORD MOTOR COMPANY HAS BEEN RELUCTANT TO ACKNOWLEDGE THAT THERE IS ANY PROBLEM WITH THE RUSTING OF A GAS TANK.
NHTSA complaint #714191 — an unverified report by a vehicle owner.
FAILED MASS AIR FLOW SENSOR. FAILED PASSENGER SIDE DOOR LOCK. FAILED DRIVE BELT--ROT. TIRE WILL NOT RETAIN PRESSURE. EXCESSIVE TIRE WEAR. FUEL INJECTOR DAMAGE. FAILED CATALYTIC CONVERTER. FAILED THROTTLE POSITION SENSOR. REPLACED FRONT BRAKES TWICE. OWNER WANTS THE CAR TO BE TAKEN BACK.
NHTSA complaint #515570 — an unverified report by a vehicle owner.
WHILE DRIVING THE VEHICLE WILL STALL WITHOUT ANY WARNING BUT THE VEHICLE WILL START UP AGAIN. TOOK TO THE DEALER NUMEROUS TIMES, DEALER CANNOT DETERMINE PROBLEM.
NHTSA complaint #824811 — an unverified report by a vehicle owner.
INTERMITTENTLY VEHICLE JERKS AND SHUTS DOWN. THE DEALER HAS REPLACED VARIOUS PARTS OF THE FUEL SYSTEM. THE DEALER HAS NOT BEEN ABLE TO DUPLICATE THE PROBLEM.
NHTSA complaint #826609 — an unverified report by a vehicle owner.
FUEL TANK: THE FUEL TANK HAS CORRODED AND GAS IS LEAKING. TOOK VEHICLE IN FOR REPAIRS. FORDSTATED THAT THEY CAN'T DO ANYTHING BECAUSE THERE IS NO RECALL ON THE GAS TANK.
NHTSA complaint #811668 — an unverified report by a vehicle owner.