35 of the
516 complaints about the 1993 Mercury Villager are about the
equipment — 7% of everything
reported for this model year.
C
35
Complaints
0
Crashes
4
Fires
1
Injuries
Exactly what failed
AIR Conditioner
3291.4%
Radio/Tape Deck/Cd Etc.
12.9%
Owners/Service/Other Manual
12.9%
Equipment
12.9%
What owners said
Filed with NHTSA, in their own words.
ST Charles, MO
EQUIPMENT
I PURCHASED A SET OF ANCO WINTER WIPER BLADES FROM AUTOZONE, FOR A 93 MERCURY VILLAGER. MY WIFE WAS DRIVING MY DAUGHTER TO SCHOOL, AND THE DRIVERS SIDE WIPER BLADE FAILED COMPLETELY, DURING A SERIOUS STORM AND IN HEAVY TRAFFIC. MY WIFE WAS COMPLETELY BLINDED, ALL SHE COULD DO TO MANEUVER TO THE SIDE OF THE ROAD. WIPER BLADES HAD BEEN ON THE CAR LESS THAN A WEEK. RECEIVED NO SATISFACTION FROM AUTOZONE, STORE REPRESENTATIVE REFUSED TO CONSIDER BLATANT DEFECT IN MANUFACTURING. TRIED TO CONVINCE ME THAT MY WIFE MUST HAVE BEEN DRIVING RECKLESSLY OR SOMETHING TO THAT EFFECT. THIS HAD CATASTROPHE WRITTEN ALL OVER IT, ANCO MAKES THESE BLADES IN MEXICO. I DON'T UNDERSTAND HOW A CORPORATION CAN PLACE PROFIT ABOVE THE SAFETY OF FAMILY.
NHTSA complaint #10142888 — an unverified report by a vehicle owner.
Downers Grove, IL
EQUIPMENT:APPLIANCE:AIR CONDITIONER
NO SUMMARY
NHTSA complaint #731856 — an unverified report by a vehicle owner.
Jamaica, NY
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
DUE TO THE WRONG INFORMATION GIVEN IN THE MANUAL THE REPLACED BRAKE LIGHT BULB GENERATED EXCESSIVE HEAT AND CAUSED BRAKE LIGHT HOUSING TO MELT AND BURN. YH
NHTSA complaint #549105 — an unverified report by a vehicle owner.
Lakewood, CA
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THIS COMPLAINT IS IN REGARDS TO NHTSA CAMPAIGN ID NUMBER 95V222000 AND MFG. CAMPAIGN NO. 95S27. I HAD THE REQUIRED RECALL WORK DONE AT THE DEALERSHIP ON 2/27/1996. ALL FOREIGN MATERIAL WAS TO BE REMOVED FROM THE AIR INTAKE AND A NEW FRESH AIR SCREEN WAS TO BE INSTALLED. ON 6/24/1999 THE ENTIRE AIR CONDITIONING SYSTEM HAD TO BE REPLACED BECAUSE THE MAIN A/C CONTROL UNIT HAD BURNED OUT. ON 8/16/1999 I RETURNED THE VEHICLE TO THE DEALERSHIP BECAUSE OF SMOKE AND A BURNING SMELL WHENEVER THE A/C WAS USED AND WAS ADVISED THAT LEAVES AND DEBRIS HAD BEEN REMOVED. I RETURNED THE VEHICLE TO THE DEALERSHIP ON 10/28/1999 BECAUSE OF SMOKE AND BURNING SMELL ONCE AGAIN WHEN USING THE A/C. I AM VERY CONCERNED ABOUT A VEHICLE FIRE AND WANT TO KNOW WHY THIS PROBLEM KEEPS OCCURRING, ESPECIALLY SINCE IT WAS TO HAVE BEEN CORRECTED DUE TO THE RECALL CAMPAIGN IN 1995. I DON'T WANT MY CHILDREN HURT BY A FIRE IN THIS CAR.
NHTSA complaint #714009 — an unverified report by a vehicle owner.
Westwood, MA
EQUIPMENT:APPLIANCE:AIR CONDITIONER
MY MECHANIC WAS FIXING THE FRONT MANIFOLD GASKET PROBLEM, WHEN HE TOOK IT FOR A TEST DRIVE, THE REAR MANIFOLD GASKET WENT. THE FIX FOR THIS PROBLEM MEANS DRILLING OUT THE BOLTS, WHICH CRACK AND CANNOT BE USED AGAIN. MY MECHANIC HAS DONE MANY OF THESE DRILLINGS AND SAYS IT'S A MAJOR PROBLEM THAT THE CAR MANUFACTURER SHOULD BE ADDRESSING. THE OIL LEAK IS BECOMING MAJOR, AND I WILL HAVE TO TAKE CARE OF IT SOON. MY MECHANIC HAS INFORMED ME THAT THE TRANSMISSION WILL NEED TO COME OUT IN ORDER TO FIX THE LEAK. HE HAS ALSO DONE MANY OF THESE REPAIRS TOO, FOR THIS PARTICULAR TYPE OF VEHICLE.
NHTSA complaint #711971 — an unverified report by a vehicle owner.
East Syrac, NY
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
ANTENNA FAILED.
NHTSA complaint #543702 — an unverified report by a vehicle owner.
East Syrac, NY
EQUIPMENT:APPLIANCE:AIR CONDITIONER
A/C/HEATER CONTROL ASSEMBLY FAILED.
NHTSA complaint #543702 — an unverified report by a vehicle owner.
Columbus, GA
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONING UNIT FAILURE.
NHTSA complaint #539808 — an unverified report by a vehicle owner.
Charlottesville, VA
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE AIR CONDITIONER FAILED PRIOR TO THE RECALL.
NHTSA complaint #515265 — an unverified report by a vehicle owner.
Princeton, NJ
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONER MOTOR SENDS ACID BURNING ODOR THROUGH VENTS.
NHTSA complaint #487121 — an unverified report by a vehicle owner.
Austin, TXFire
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONER GETS CLOGGED WITH DEBRIS, FROM AIR INTAKE, WHICH CAUSES FIRE. *DSH
NHTSA complaint #488428 — an unverified report by a vehicle owner.
Hazlet, NJ
EQUIPMENT:APPLIANCE:AIR CONDITIONER
NOISY A/C FAN.
NHTSA complaint #483033 — an unverified report by a vehicle owner.
Stillwater, MNFire
EQUIPMENT:APPLIANCE:AIR CONDITIONER
A/C AND HEATER BLOWER MOTOR SMOKED/REPLACED TWICE.
NHTSA complaint #483071 — an unverified report by a vehicle owner.
Jacksonville, FL
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TURN ON THE HEAT AND AIR CONDITIONER ON THERE IS A SMOKE SMELL NEVER HAD A FIRE . TT
NHTSA complaint #975150 — an unverified report by a vehicle owner.
Racine, WI
EQUIPMENT:APPLIANCE:AIR CONDITIONER
CONSUMER CAN NOT TURN AIR CONDITIONER ON WITH OUT BLOWER FRONT ASSEMBLY MAKING NOISE . TT
NHTSA complaint #974468 — an unverified report by a vehicle owner.
Yonkers, NY
EQUIPMENT:APPLIANCE:AIR CONDITIONER
#PE95-037 WHEN TURNING THE AIR CONDITIONER AND HEAT CAR SMELLS LIKE IT BURNING . TT
NHTSA complaint #973732 — an unverified report by a vehicle owner.
West Roxbury, MA
EQUIPMENT:APPLIANCE:AIR CONDITIONER
HAVE EXPERIENCED SMOKE FROM THE BLOWER MOTOR. PLEASE DESCRIBE. TT
NHTSA complaint #970864 — an unverified report by a vehicle owner.
Westland, MI1 injured
EQUIPMENT:APPLIANCE:AIR CONDITIONER
A/C SYSTEM EMITS BURNING ODOR. TT
NHTSA complaint #970649 — an unverified report by a vehicle owner.
Eagen, MN
EQUIPMENT:APPLIANCE:AIR CONDITIONER
VEHICLES SMOKE DUE TO DEBRIS IN BLOWER AREA DEALER IS TRYING TO CHARGE TO CLEAR THE AREA. TT
NHTSA complaint #970587 — an unverified report by a vehicle owner.
Cyahouga FAL, OH
EQUIPMENT:APPLIANCE:AIR CONDITIONER
HAD TO REPLACE BLOWER BECAUSE IT HAD LEAVES IN IT AND HAD A BURNING SMELL. TT
NHTSA complaint #970310 — an unverified report by a vehicle owner.
Arlington, TX
EQUIPMENT:APPLIANCE:AIR CONDITIONER
GAS FUMES COMING OUT OF THE AIR CONDITIONER, WHEN IN OPERATION. TT
NHTSA complaint #970062 — an unverified report by a vehicle owner.
Marathon, FL
EQUIPMENT:APPLIANCE:AIR CONDITIONER
CONSUMER WAS DRIVING CAR PARKED IT CUT OFF WENT BACK TO START IT UP SMOKE CAME OUT OF THE AIR CONDITIONER VENT . TT
NHTSA complaint #970041 — an unverified report by a vehicle owner.
North Little, AR
EQUIPMENT:APPLIANCE:AIR CONDITIONER
SMOKE HAS ENTERED THE VEHICLE THROUGH THE VENTS DUE TO LEAVES AND DEBRIS GETTING INTO THE FRONT BLOWER ASSEMBLY. PLEASE DESCRIBE. TT
NHTSA complaint #970000 — an unverified report by a vehicle owner.
Reston, VA
EQUIPMENT:APPLIANCE:AIR CONDITIONER
STRONG BURNING SMELL WHEN BLOWER IS ON. TT
NHTSA complaint #969895 — an unverified report by a vehicle owner.
Mission Viej, CA
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THERE WAS SMOKE COMING FROM THE VENTILATION . TT
NHTSA complaint #969872 — an unverified report by a vehicle owner.
Lodi, CA
EQUIPMENT:APPLIANCE:AIR CONDITIONER
WHEN USING ONE OF ADJUSTMENTS FOR BLOWER, OWNER NOTICED BURNING SMELL. PLEASE DESCRIBE DETAILS. TT
NHTSA complaint #969870 — an unverified report by a vehicle owner.
Louisville, OH
EQUIPMENT:APPLIANCE:AIR CONDITIONER
NOTICE BURNING SMELL COMING FROM VENTS, WHEN AIR CONDITIONER TURNED ON, DUE TO LEAF TRAPPED IN BLOWER. TT
NHTSA complaint #969827 — an unverified report by a vehicle owner.
Roscoe, IL
EQUIPMENT:APPLIANCE:AIR CONDITIONER
OWNER HAS WXPERIENCED ON SEVERAL OCCASIONS THE SMELL IN THE VEHICLE; THE PROBLEM HAS BEEN PINPOINTED TO THE VENT SYSTEM AS THE SOURCE OF THE SMELL.
NHTSA complaint #969724 — an unverified report by a vehicle owner.
Holbrook, NY
EQUIPMENT:APPLIANCE:AIR CONDITIONER
ON SEVERAL OCCASIONS OWNER HAS EXPERIENCED A BURNING SMELL COMING THROUGH VENT SYSTEM. TT
NHTSA complaint #969737 — an unverified report by a vehicle owner.
Irvine, CA
EQUIPMENT:APPLIANCE:AIR CONDITIONER
ON (3) OCCASIONS, OWNER HAS NOTICED BURNING SMELL WHEN FIRST PURCHASED USING A/C. PLEASE DESCRIBE DETAILS. TT
NHTSA complaint #969693 — an unverified report by a vehicle owner.