FaultScore

FaultScore report

1993 Mercury Villager problems

Owners have filed 516 complaints about the 1993 Mercury Villager with NHTSA between 1995 and 2011. The largest single group is the engine & cooling. Across this model's run it ranks 1 of 10 worst.

D

FaultScore 75/100

Higher is worse. Measured against the other years of the Mercury Villager.

How this is worked out

The numbers

516

Complaints

19

Crashes reported

37

Fires reported

21

Injuries reported

108,000 mi

Median mileage at failure

Half of reported failures happened before this

5%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 100 vs 50 Severity 77 vs 50 Early failure 9 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Mercury Villager. 50 means typical for this model; 100 means roughly double.
Severity — 77
14.9% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 9
5% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 1993 compares with every other Mercury Villager

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 1993 Mercury Villager

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Engine & Cooling 152 29.5%

2 crashes, 4 fires · median 106,000 mi

0 crashes, 13 fires

Brakes 42 8.1%

5 crashes, 2 fires

0 crashes, 4 fires

0 crashes, 11 fires · median 137,700 mi

1 crashes, 2 fires · median 168,000 mi

2 crashes, 0 fires

Seat Belts 29 5.6%

2 crashes, 0 fires · median 106,000 mi

Median failure at 94,000 miles

Lights 19 3.7%

1 crashes, 0 fires · median 117,500 mi

Doors, Latches & Locks 9 1.7%
Steering 8 1.6%

1 crashes, 0 fires · median 137,700 mi

Seats 6 1.2%

1 crashes, 0 fires

Tires 6 1.2%
Acceleration & Cruise Control 6 1.2%

0 crashes, 1 fires

Other & Unspecified 5 1.0%

Median failure at 97,935 miles

Airbags 4 0.8%

4 crashes, 0 fires

Suspension 2 0.4%

Median failure at 111,000 miles

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Manifold/Header/Muffler/Tail Pipe 79 33.6%
Defroster/Defogger/Hvac System 33 14.0%
AIR Conditioner 32 13.6%
Exhaust System 29 12.3%
Automatic Transmission 18 7.7%
Antilock/Traction Control/Electronic Limited Slip 16 6.8%
Engine 14 6.0%
Door 14 6.0%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

25,000 – 49,999 miles 1 5.0%
75,000 – 99,999 miles 4 20.0%
100,000 – 149,999 miles 12 60.0%
150,000+ miles 3 15.0%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jan 1995 peak 44 Oct 2011

NHTSA investigations into the 1993 Mercury Villager

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

EA00014 Opened 22 May 2000 Closed 4 Jan 2001 VEHICLE SPEED CONTROL:LINKAGES

FUEL TANK VENT HOSE LEAKAGE

PERIODIC EXPOSURE TO LIQUID GASOLINE MAY RESULT IN EXTRACTION OF ANTIDEGRADANTS FROM THE SUBJECT FUEL TANK VENT HOSE.HOSES WHICH HAVE SUFFERED LOSS OF ANTIDEGRADANTS CAN DEVELOP CRACKS IN AREAS OF HIGH STRAIN.FUEL MAY SPRAY OR DRIP FROM CRACKED VENT HOSES FOLLOWING TANK FILL.STARTING AT JOB#1 1998 MY (CALIFORNIA EMISSIONS VEHICLES) AND JOB#1 1999 MY (FEDERAL EMISSIONS VEHICLES), THE SUBJECT VENT HOSE COMPOSITION CHANGED FROM NITRILE RUBBER HOSES WITH CHLOROPRENE RUBBER COVERS (NBR/CR) TO FLUOROCARBON RUBBER HOSES WITH AN OUTER LAYER BLEND OF NBR/PVC.THE CHANGES WERE MADE TO IMPROVE HYDRACARBON...

EA99015 Opened 29 Jun 1999 Closed 18 Apr 2001 VEHICLE SPEED CONTROL:LINKAGES

FUEL RAIL HOSE FITTING LEAKAGE

THE ENGINEERING ANALYSIS CLOSING REPORT COVERS 1993-1998 MERCURY VILLAGER AND NISSAN QUEST MINIVANS.THESE TWO MINIVANS SHARE A COMMON BODY PLATFORM AND POWER TRAIN.BASED ON THE LOW NUMBER OF REPORTED INCIDENTS AND THE ABSENCE OF A DEMONSTRABLE FAILURE TREND, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES IS NOT WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ENGINEERING CLOSING...

EA96005 Opened 30 May 1996 Closed 29 May 1997 ELECTRICAL SYSTEM

BATTERY EXPLOSIONS

A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.AN ENGINEERING ANALYSIS CLOSING REPORT IS INCLUDED IN THE PUBLIC FILE.

PE96009 Opened 25 Jan 1996 Closed 30 May 1996 ELECTRICAL SYSTEM

BATTERY EXPLOSION

1993 MERCURY VILLAGERBATTERY EXPLOSION

EA95027 Opened 22 Sep 1995 Closed 17 Nov 1995 EQUIPMENT

BLOWER AREA FIRES

PE95037 Opened 19 Jun 1995 Closed 22 Sep 1995 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

FRONT BLOWER ASSEMBLY FIRE

PE93047 Opened 7 May 1993 Closed 11 Aug 1993 STRUCTURE

POWER DOOR LOCK FAILURE

PE93020 Opened 1 Apr 1993 Closed 28 Jul 1993 EXTERIOR LIGHTING

BACKLITE SHATTERING

Recalls on the 1993 Mercury Villager

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2001025 39,378 units in Canada

Fuel System

On certain vehicles, cracks could develop in the fuel vent hose. If (1) the fuel tank is overfilled, not allowing excess fuel in the vent hose to flow back into the tank, (2) the vehicle is driven only a short distance after refueling and, (3) there is subsequently significant heating of the fuel tank, the fuel in the tank can expand into the vent hose and leak fuel. Fuel leakage in the presence of an ignition source can result in a fire. Correction: Fuel tank vent hose will be replaced.

Recall 1995219 7,466 units in Canada

Electrical

THE COWL SCREEN FOR THE HEATER/AIR CONDITIONER BLOWER HOUSING MAY NOT PREVENT, IN SOME CASES, THE ENTRY OF SMALL LEAVES AND FOREIGN MATERIAL INTO THE BLOWER HOUSING. IF THIS MATERIAL ENTERS THE BLOWER HOUSING AND ACCUMULATES AT THE BLOWER MOTOR RESISTOR, IT MAY BE IGNITED AND COULD RESULT IN A VEHICLE FIRE. CORRECTION: A SECONDARY AIR INLET SCREEN WILL BE INSTALLED ON AFFECTED VEHICLES. ANY DEBRIS PRESENT IN THE BLOWER ASSEMBLY WILL BE REMOVED.

Recall 1992157 1,450 units in Canada

Fuel System

THE WALL OF THE FILLER HOSE, WHICH CONNECTS THE FUEL TANK TO A METAL TUBE, MAY HAVE BEEN CUT THROUGH DURING ASSEMBLY. THIS COULD RESULT IN FUEL LEAKAGE AND THE RISK OF A FIRE. CORRECTION: FUEL FILLER HOSE WILL BE REPLACED.

Recall 1992114 519 units in Canada

Brakes

VEHICLES MAY EXPERIENCE PARTIAL BRAKE SYSTEM FAILURE DUE TO INTERNAL SERVICE BRAKE MASTER CYLINDER LEAKAGE WHICH CAUSES LOSS OF BRAKING ON TWO OF THE FOUR WHEELS OF THE VEHICLE. THIS WOULD RESULT IN INCREASED BRAKE PEDAL TRAVEL, HIGHER PEDAL EFFORTS AND INCREASED STOPPING DISTANCES. CORRECTION: VEHICLES WILL BE INSPECTED AND SERVICE BRAKE CYLINDER WILL BE REPLACED IF NECESSARY.

Recall 1992113 591 units in Canada

Seats And Restraints

ONE OR MORE OF THE BOLTS SECURING THE AUTOMATIC SHOULDER BELT RESTRAINT SYSTEM TRACKS TO THE B-PILLARS MAY NOT BE ADEQUATELY TIGHTENED. THIS MAY RESULT IN THE JOINTS HAVING LESS THAN THE DESIGNED STRENGTH THEREBY INCREASING THE RISK OF REDUCED SEAT BELT EFFECTIVENESS IN THE EVENT OF A COLLISION. CORRECTION: PASSIVE RESTRAINT SYSTEM TRACK MOUNTING BOLTS WILL BE TIGHTENED ON AFFECTED VEHICLES.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Indiananoplis, IN Fire

ELECTRICAL SYSTEM

TL* - THE CONTACT CALLED REGARDING THE 1993 MERCURY VILLAGER. THE CONTACT WAS TRAVELING UNDER 30 MPH WHEN THE VEHICLE DECELERATED, IT SEEMED AS THOUGH THE VEHICLE WAS NOT GETTING GAS. THE CONTACT HAD TO KEEP THE VEHICLE IN FIRST GEAR. THE CONTACT SMELLED SOMETHING BURNING AND TURNED OFF THE HEATER. SHE TURNED THE IGNITION OFF, AND SMOKE CAME FROM UNDER THE HOOD. THE FLAMES WERE ON THE PASSENGER'S SIDE NEAR THE ENGINE. THE CONTACT PUT THE FIRE OUT WITH A FIRE EXTINGUISHER. THERE WERE NO INJURIES. THE CONTACT STATED SHE SMELLEDGAS FOR MONTHS. SHE HAD THE EMISSIONS CHECKED, AND THEY DID NOT FIND A PROBLEM. THE CONTACT WILL TAKE PICTURES OF THE VEHICLE.

NHTSA complaint #10183829 — an unverified report by a vehicle owner.

Waukesha, WI 1 injured

POWER TRAIN:AUTOMATIC TRANSMISSION

1993 MERCURY VILLAGER DEVELOPED PROBLEMS WITH THE TRANSMISSION.***NO ANSWER REQUIRED***. *MR THE CONSUMER'S VEHICLE WAS PARKED AND OFF WHEN IT JUMPED OUT OF GEAR AND ROLLED OVER THE CONSUMER'S LEG CAUSING RESIDUAL NERVE DAMAGE AFTER THE INITIAL COMPOUND FRACTURE TO HER TIBIA BONE. THE CONSUMER CONTACTED THE MANUFACTURER BUT THEY ASSUME NO RESPONSIBILITY.

NHTSA complaint #10135626 — an unverified report by a vehicle owner.

at 168,000 miles Cedar Lake, IN Fire

FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

PURCHASED A 1993 MERCURY VILLAGER FROM MZN AUTO SALES ON JANUARY 28, 2005. WAS DRIVING DOWN THE HIGHWAY ON MAY 19TH, HEARD A LOUD NOISE AND PEOPLE WERE YELLING TO PULL OVER THAT MY VAN WAS ON FIRE, BOTH SIDES IN FLAMES. COME TO FIND OUT, THERE WAS A RECALL ON THIS VEHICLE FOR FUEL RELATED FIRES AND WE WERE NOT NOTIFIED BY THE OWNER OF MZN AUTO SALES OF ANY RECALLS. THEY HAVE OUR VAN IN THEIR POSSESSION AT THIS TIME.

NHTSA complaint #10122013 — an unverified report by a vehicle owner.

Florissant, MO Crash

AIR BAGS:FRONTAL

CONSUMER CONCERN ABOUT WHAT TYPE OF ACCIDENT YOU MUST HAVE FOR THE AIR BAGS TO DEPLOY PROPERLY. *BF THE CONSUMER STATED HE WAS INVOLVED IN A HEAD ON COLLISION AND ONLY THE PASSENGER SIDE AIR BAG DEPLOYED.

NHTSA complaint #10117140 — an unverified report by a vehicle owner.

at 124,000 miles Morgantown, KY Crash Fire 1 injured

ENGINE AND ENGINE COOLING

WHILE DRIVING VEHICLE WAS INVOLVED IN A MINOR COLLISION. THEN, VEHICLE CAUGHT ON FIRE WITHOUT WARNING.

NHTSA complaint #10053748 — an unverified report by a vehicle owner.

at 30,529 miles Brevard, NC Crash 1 injured

SEAT BELTS:FRONT

CONSUMER WAS INVOLVED IN AN ACCIDENT WHERE THE SEAT BELTS FAILED TO RELEASE. IT WAS NOT UNTIL AFTER THE ACCIDENT THAT CONSUMER LEARNED OF THE SEAT BELT RECALL.

NHTSA complaint #10002543 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 94,000 miles Chicago, IL

STRUCTURE:BODY

OWNER NOTICE ENGINE BEGINNING TO DRAG ON THE GROUND, CAR WAS STILL CAPABLE OF OPERATING. TRANSVERSE STRUCTURAL MEMBER BENEATH THE RADIATOR WHICH SUPPORTS THE FRONT END OF THE ENGINE SUPPORT BEAM FAILED AND ALLOWED ENGINE TO TILT FORWARD. ATTACH BRACKET FOR SUPPORT BEAM TORE THROUGH THE STRUCTURAL MEMBER. SERIOUS POTENTIAL FOR SNAGGING THE FRONT END OF THE ENGINE SUPPORT BEAM ON A ROAD HAZARD AND FORCING THE FRONT END OF THE CAR UP IN THE AIR THUS ROLLING THE ENGINE AFT UNDER THE VEHICLE WITH LOSS OF CONTROL. TRANSVERSE BEAM WAS PARTIALLY CORRODED HOWEVER METAL THICKNESS AND STRENGTH OF THIS COMPONENT APPEARS TO BE INADEQUATE. PICTURES AVAILABLE.

NHTSA complaint #10430715 — an unverified report by a vehicle owner.

at 95,000 miles SAN Diego, CA

EXTERIOR LIGHTING:BRAKE LIGHTS

TL*THE CONTACT OWNS A 1993 MERCURY VILLAGER. THE CONTACT STATED THAT THE BRAKE LIGHTS HAVE FAILED FOR TWO YEARS AND SEVERAL UNSUCCESSFUL ATTEMPTS HAVE BEEN MADE TO DIAGNOSE AND REPAIR THE VEHICLE. THE MECHANIC REPLACED THE BULBS, FUSE, AND BRAKE LIGHT SWITCH, HOWEVER, THE FAILURE REMAINS. ON SEPTEMBER 14, 2007, THE BRAKE LIGHTS WERE REPLACED, BUT FAILED AGAIN ON SEPTEMBER 17, 2007. THE DEALER STATED THAT THERE WERE NO RECALLS ON HER VEHICLE. THE CONTACT CAN PROVIDE INVOICES. THE FUEL SYSTEM WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000 AND CURRENT MILEAGE WAS 138,000. UPDATED 01/09/08. *LJ UPDATED 12/12/07

NHTSA complaint #10203795 — an unverified report by a vehicle owner.

Indiananoplis, IN Fire

ELECTRICAL SYSTEM

TL* - THE CONTACT CALLED REGARDING THE 1993 MERCURY VILLAGER. THE CONTACT WAS TRAVELING UNDER 30 MPH WHEN THE VEHICLE DECELERATED, IT SEEMED AS THOUGH THE VEHICLE WAS NOT GETTING GAS. THE CONTACT HAD TO KEEP THE VEHICLE IN FIRST GEAR. THE CONTACT SMELLED SOMETHING BURNING AND TURNED OFF THE HEATER. SHE TURNED THE IGNITION OFF, AND SMOKE CAME FROM UNDER THE HOOD. THE FLAMES WERE ON THE PASSENGER'S SIDE NEAR THE ENGINE. THE CONTACT PUT THE FIRE OUT WITH A FIRE EXTINGUISHER. THERE WERE NO INJURIES. THE CONTACT STATED SHE SMELLEDGAS FOR MONTHS. SHE HAD THE EMISSIONS CHECKED, AND THEY DID NOT FIND A PROBLEM. THE CONTACT WILL TAKE PICTURES OF THE VEHICLE.

NHTSA complaint #10183829 — an unverified report by a vehicle owner.

ST Charles, MO

VISIBILITY:WINDSHIELD WIPER/WASHER

I PURCHASED A SET OF ANCO WINTER WIPER BLADES FROM AUTOZONE, FOR A 93 MERCURY VILLAGER. MY WIFE WAS DRIVING MY DAUGHTER TO SCHOOL, AND THE DRIVERS SIDE WIPER BLADE FAILED COMPLETELY, DURING A SERIOUS STORM AND IN HEAVY TRAFFIC. MY WIFE WAS COMPLETELY BLINDED, ALL SHE COULD DO TO MANEUVER TO THE SIDE OF THE ROAD. WIPER BLADES HAD BEEN ON THE CAR LESS THAN A WEEK. RECEIVED NO SATISFACTION FROM AUTOZONE, STORE REPRESENTATIVE REFUSED TO CONSIDER BLATANT DEFECT IN MANUFACTURING. TRIED TO CONVINCE ME THAT MY WIFE MUST HAVE BEEN DRIVING RECKLESSLY OR SOMETHING TO THAT EFFECT. THIS HAD CATASTROPHE WRITTEN ALL OVER IT, ANCO MAKES THESE BLADES IN MEXICO. I DON'T UNDERSTAND HOW A CORPORATION CAN PLACE PROFIT ABOVE THE SAFETY OF FAMILY.

NHTSA complaint #10142888 — an unverified report by a vehicle owner.

ST Charles, MO

EQUIPMENT

I PURCHASED A SET OF ANCO WINTER WIPER BLADES FROM AUTOZONE, FOR A 93 MERCURY VILLAGER. MY WIFE WAS DRIVING MY DAUGHTER TO SCHOOL, AND THE DRIVERS SIDE WIPER BLADE FAILED COMPLETELY, DURING A SERIOUS STORM AND IN HEAVY TRAFFIC. MY WIFE WAS COMPLETELY BLINDED, ALL SHE COULD DO TO MANEUVER TO THE SIDE OF THE ROAD. WIPER BLADES HAD BEEN ON THE CAR LESS THAN A WEEK. RECEIVED NO SATISFACTION FROM AUTOZONE, STORE REPRESENTATIVE REFUSED TO CONSIDER BLATANT DEFECT IN MANUFACTURING. TRIED TO CONVINCE ME THAT MY WIFE MUST HAVE BEEN DRIVING RECKLESSLY OR SOMETHING TO THAT EFFECT. THIS HAD CATASTROPHE WRITTEN ALL OVER IT, ANCO MAKES THESE BLADES IN MEXICO. I DON'T UNDERSTAND HOW A CORPORATION CAN PLACE PROFIT ABOVE THE SAFETY OF FAMILY.

NHTSA complaint #10142888 — an unverified report by a vehicle owner.

at 100,000 miles Slatington, PA

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

THREE EXHAUST MANIFOLD BOLTS ON THE FRONT, AND THREE MORE ON THE REAR ARE BROKEN OFF, WITH A INCREASINGLY MORE LOUD SOUND COMING FROM UNDER THE HOOD. I BELIEVE THEY ARE AWARE OF THIS DEFECT IN THESE VANS, BUT REQUIRE THE OWNER TO SHOULDER THE PAYMENT OF THIS EXPENSIVE REPAIR. THIS PROBLEM IS VERY EVIDENT IN THE 1993 MODEL YEAR OF THE MERCURY VILLAGER AND THE NISSAN QUEST.

NHTSA complaint #10136136 — an unverified report by a vehicle owner.

Waukesha, WI 1 injured

POWER TRAIN:AUTOMATIC TRANSMISSION

1993 MERCURY VILLAGER DEVELOPED PROBLEMS WITH THE TRANSMISSION.***NO ANSWER REQUIRED***. *MR THE CONSUMER'S VEHICLE WAS PARKED AND OFF WHEN IT JUMPED OUT OF GEAR AND ROLLED OVER THE CONSUMER'S LEG CAUSING RESIDUAL NERVE DAMAGE AFTER THE INITIAL COMPOUND FRACTURE TO HER TIBIA BONE. THE CONSUMER CONTACTED THE MANUFACTURER BUT THEY ASSUME NO RESPONSIBILITY.

NHTSA complaint #10135626 — an unverified report by a vehicle owner.

Farmington, NM

SEAT BELTS

THE MOTORIZED SEATBELTS IN THE PASSENGER AND DRIVER SEATS STOPPED WORKING. THE PASSENGER SEATBELT MOTOR STARTED SMOKING AND WE HAD TO SHUT DOWN THE MOTOR BY TAKING OFF THE PANEL AND UNPLUGGING THE FUSE.

NHTSA complaint #10128291 — an unverified report by a vehicle owner.

at 168,000 miles Cedar Lake, IN Fire

FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

PURCHASED A 1993 MERCURY VILLAGER FROM MZN AUTO SALES ON JANUARY 28, 2005. WAS DRIVING DOWN THE HIGHWAY ON MAY 19TH, HEARD A LOUD NOISE AND PEOPLE WERE YELLING TO PULL OVER THAT MY VAN WAS ON FIRE, BOTH SIDES IN FLAMES. COME TO FIND OUT, THERE WAS A RECALL ON THIS VEHICLE FOR FUEL RELATED FIRES AND WE WERE NOT NOTIFIED BY THE OWNER OF MZN AUTO SALES OF ANY RECALLS. THEY HAVE OUR VAN IN THEIR POSSESSION AT THIS TIME.

NHTSA complaint #10122013 — an unverified report by a vehicle owner.

Florissant, MO Crash

AIR BAGS:FRONTAL

CONSUMER CONCERN ABOUT WHAT TYPE OF ACCIDENT YOU MUST HAVE FOR THE AIR BAGS TO DEPLOY PROPERLY. *BF THE CONSUMER STATED HE WAS INVOLVED IN A HEAD ON COLLISION AND ONLY THE PASSENGER SIDE AIR BAG DEPLOYED.

NHTSA complaint #10117140 — an unverified report by a vehicle owner.

at 110,000 miles Apopka, FL

SEAT BELTS

1993 FORD MERCURY VILLAGER V6 3.0L SOHC HAVING SEAT BELT GUIDE RAIL PROBLEMS FUNCTION IS IRRADIC AND NOISEY. SPOKE WITH MERCURY CUSTOMER SERVICE DEPT AND AFTER PROVIDING THEM WITH THE RECALL NUMBER (92V133002) WHICH IS PROVIDED BY NHTSA. THEY EXPLN THAT THIS IS NOT A RECALL NUMBER AND THERE IS NO RECALL FOR THIS VEHICLE. I SPOKE WITH MONIQUE AND HER SUPERVISOR AKALYA.

NHTSA complaint #10114328 — an unverified report by a vehicle owner.

at 111,000 miles Buffalo, NY

SUSPENSION:FRONT

WHILE TURNING AT ANY SPEED CONSUMER HEARD A KNOCKING NOISE COMING FROM THE FRONT END. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.

NHTSA complaint #10110853 — an unverified report by a vehicle owner.

at 156,000 miles Vancouver, WA

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

BAD FACTORY DESIGN LEADS TO EXHAUST MANIFOLD STUDS BREAKING. THUS CAUSING EXPENSIVE, UNDUE REPAIRS. FORD IS UNWILLING TO ASSIST CUSTOMERS WHO EXPERIENCE THIS PROBLEM, BUT IT IS A KNOWN DEFECT WITH THE ENGINE. *AK MORE INFORMATION CAN BE FOUND AT: HTTP://WWW.CARTRACKERS.COM/FORUMS/LIVE/MINIVANSENTHUSIASTDISCUSSIONGROUP/169.HTML

NHTSA complaint #10086267 — an unverified report by a vehicle owner.

at 97,935 miles Valatie, NY

UNKNOWN OR OTHER

EXHAUST MANIFOLD STUDS BREAKING OFF. CHECKED PRIOR TO REPAIR BY CALLING A LOCAL FORD DEALER AND ALSO ON THE INTERNET, TO SEE IF THERE WAS A RECALL ON THIS AS IT IS AN EXTENSIVE REPAIR AND VERY EXPENSIVE TO REPAIR. COULD NOT FIND AN OFFICIAL RECALL FROM FORD, BUT FOUND NUMEROUS WEBSITES AND COMPLAINTS AND CONCERNS FROM OWNERS, NATIONALLY, AS WELL AS INTERNATIONALLY, OF THE 1993 MERCURY VILLAGER WHO HAVE EXPERIENCED THIS EXACT PROBLEM.

NHTSA complaint #10070367 — an unverified report by a vehicle owner.

at 104,000 miles Philadelphia, PA

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

STUDS ON EXHAUST MANIFOLD SHEARED OFF. CAUSED EXHAUST FUMES TO ENTER PASSENGER COMPARTMENT SICKING PASSENGERS. ALSO CAUSED A LOUD NOISE LIKE A EXHAUST LEAK. MECHANIC SAID HAD SEEN THIS ON SEVERAL OTHER VILLAGERS.

NHTSA complaint #10062123 — an unverified report by a vehicle owner.

at 106,000 miles Pensacola, FL

SEAT BELTS:FRONT:BUCKLE ASSEMBLY

I AM THE OWNER OF A '93 MERCURY VILLAGER. I HAVE HAD TO HAVE SEVERAL OF MY HEAD BOLTS REPLACED DUE TO BROKEN BOLTS CAUSING MY HEAD GASKET TO LEAK AND CAUSE MY ENGINE TO OVERHEAT. I AM NOT THE ONLY PERSON WITH THIS PARTICULAR PROBLEM, THERE ARE MANY OF US SEEKING AN EXPLANATION. FOR MORE INFORMATION YOU CAN VISIT CARTRACKERS.COM AND YOU WILL FIND MANY UPSET OWNERS OF BOTH NISSAN QUEST AND MERCURY VILLAGERS (SAME MOTORS) WITH SAME PROBLEM.

NHTSA complaint #10059081 — an unverified report by a vehicle owner.

at 106,000 miles Pensacola, FL

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

I AM THE OWNER OF A '93 MERCURY VILLAGER. I HAVE HAD TO HAVE SEVERAL OF MY HEAD BOLTS REPLACED DUE TO BROKEN BOLTS CAUSING MY HEAD GASKET TO LEAK AND CAUSE MY ENGINE TO OVERHEAT. I AM NOT THE ONLY PERSON WITH THIS PARTICULAR PROBLEM, THERE ARE MANY OF US SEEKING AN EXPLANATION. FOR MORE INFORMATION YOU CAN VISIT CARTRACKERS.COM AND YOU WILL FIND MANY UPSET OWNERS OF BOTH NISSAN QUEST AND MERCURY VILLAGERS (SAME MOTORS) WITH SAME PROBLEM.

NHTSA complaint #10059081 — an unverified report by a vehicle owner.

at 106,000 miles Pensacola, FL

ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

I AM THE OWNER OF A '93 MERCURY VILLAGER. I HAVE HAD TO HAVE SEVERAL OF MY HEAD BOLTS REPLACED DUE TO BROKEN BOLTS CAUSING MY HEAD GASKET TO LEAK AND CAUSE MY ENGINE TO OVERHEAT. I AM NOT THE ONLY PERSON WITH THIS PARTICULAR PROBLEM, THERE ARE MANY OF US SEEKING AN EXPLANATION. FOR MORE INFORMATION YOU CAN VISIT CARTRACKERS.COM AND YOU WILL FIND MANY UPSET OWNERS OF BOTH NISSAN QUEST AND MERCURY VILLAGERS (SAME MOTORS) WITH SAME PROBLEM.

NHTSA complaint #10059081 — an unverified report by a vehicle owner.

at 188,000 miles Cincinnati, OH

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

EXHAUST MANIFOLD BOLTS HAVE BROKEN AND EXHAUST IS BACKING UP INTO THE CABIN. MY MECHANIC OWNS A VILLAGER AND TOLD ME THAT THIS IS A COMMON PROBLEM AND THAT THE DEALER IS THE ONLY ONE WHO CAN FIX IT. I HAVE DONE SOME ON-LINE RESEARCH AND IT APPEARS THAT THIS IS VERY COMMON AND COULD POSSIBLY BE A MANUFACTURING DEFECT.

NHTSA complaint #10056340 — an unverified report by a vehicle owner.

at 124,000 miles Morgantown, KY Crash Fire 1 injured

ENGINE AND ENGINE COOLING

WHILE DRIVING VEHICLE WAS INVOLVED IN A MINOR COLLISION. THEN, VEHICLE CAUGHT ON FIRE WITHOUT WARNING.

NHTSA complaint #10053748 — an unverified report by a vehicle owner.

at 145,000 miles Tooele, UT

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

THE TWO OUTSIDE EXHAUST MANIFOLD BOLTS ON THE BOTH THE FRONT AND BACK WERE BROKEN. THIS CAUSED EXHAUST FUMES TO ENTER THE CABIN.

NHTSA complaint #10037373 — an unverified report by a vehicle owner.

Amelia, OH

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

THOUGH OUR VEHICLE IS EXHIBITING THE EXACT SYMPTOMS LISTED UNDER THE RECALL (95C222001), LINCOLN MAINTAINS THAT OUR VEHICLE IS NOT A CANDIDATE FOR THAT RECALL. THE DEFECT SUMMARY SAYS WE WOULD SMELL BURNING ODORS WHEN USING THE HEATER, WHICH WE DO. PH **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**770832

NHTSA complaint #10006815 — an unverified report by a vehicle owner.

at 140,000 miles Claremont, CA

EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES

THE HEADLIGHT LENS COVERS DEGRADED EXCESSIVELY AND TURNED GRAY/OPAQUE, WHICH MADE IT VERY DIFFICULT TO SEE THE ROAD WHILE TRAVELING AT NIGHT. *JB NISSAN AND FORDS PLASTIC HEADLIGHT, FADE AND TURN AMBER WHICH RESTRICTED THE LIGHT OUTPUT AND HAS TO BE CHANGED EVERY THREE MONTHS. THE CONSUMER REQUESTED GLASS TO ALLEVIATE THE PROBLEM. *SCC

NHTSA complaint #10017503 — an unverified report by a vehicle owner.

Claremont, CA

EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES

THE PLASTIC HEADLAMP PLASTIC FADED AND REDUCED LIGHT OUTPUT WHICH IS DANGEROUS FOR NIGHT DRIVING. *JB *SCC

NHTSA complaint #10008761 — an unverified report by a vehicle owner.

at 87,000 miles Slingerlands, NY

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

THIS IS ABOUT MY 1993 MERCURY VILLAGER. AFTER VIEWING YOUR SITE, IT APPEARS THAT THE PROBLEM WITH MY CAR IS WIDESPREAD. THE BOLTS THAT CONNECT THE MANIFOLD TO THE ENGINE BLOCK SHEARED OFF. I HAD THE REPAIR DONE IN MAY OF 1998 AND ALSO CONTACTED THE LINCOLN MERCURY DIVISION OF FORD. I EVEN SENT THEM TWO OF THE SHEARED BOLTS. SINCE THAT TIME, THE BOLTS ON THE FRONT MANIFOLD HAVE SHEARED. I NEVER EVEN RECEIVED AN ACKNOWLEDGEMENT FROM FORD IN RESPONSE TO MY LETTER. THE ENGINE NOW IS VERY NOISY AND I BROUGHT IT IN TO MY MUFFLER MECHANIC ABOUT 3 WEEKS AGO AND HE NOTED THE SHEARED BOLTS ON THE FRONT OF THE MANIFOLD. I WOULD LIKE TO KNOW WHETHER NHTSA IS DOING ANYTHING ABOUT THIS OR WHETHER YOU ARE AWARE OF ANY SUCCESS WITH FORD IN GETTING THIS PROBLEM TAKEN CARE OF. IT IS POTENTIALLY DANGEROUS.

NHTSA complaint #10003415 — an unverified report by a vehicle owner.