FaultScore

FaultScore report

2009 Mini Cooper S Convertible problems

Owners have filed 15 complaints about the 2009 Mini Cooper S Convertible with NHTSA between 2012 and 2019. The largest single group is the engine & cooling. Across this model's run it ranks 5 of 5 worst.

A

FaultScore 12/100

Higher is worse. Measured against the other years of the Mini Cooper S Convertible.

How this is worked out

The numbers

15

Complaints

0

Crashes reported

0

Fires reported

0

Injuries reported

47,000 mi

Median mileage at failure

Half of reported failures happened before this

0%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 23 vs 50 Severity 0 vs 50 Early failure 0 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 23
Against the median year of the Mini Cooper S Convertible. 50 means typical for this model; 100 means roughly double.
Severity — 0
0% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 0
0% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2009 compares with every other Mini Cooper S Convertible

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2009 Mini Cooper S Convertible

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Engine & Cooling 7 46.7%

Median failure at 50,486 miles

Stability & Traction Control 2 13.3%

Median failure at 50,486 miles

Seats 1 6.7%

Median failure at 47,000 miles

Fuel & Propulsion 1 6.7%

Median failure at 39,000 miles

Acceleration & Cruise Control 1 6.7%

Median failure at 39,000 miles

Brakes 1 6.7%

Median failure at 41,000 miles

Airbags 1 6.7%

Median failure at 47,000 miles

Transmission & Drivetrain 1 6.7%

Median failure at 41,000 miles

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Sep 2012 peak 3 Jan 2019

NHTSA investigations into the 2009 Mini Cooper S Convertible

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

PE11036 Opened 11 Oct 2011 Closed 11 Jun 2012 ENGINE AND ENGINE COOLING

Engine compartment fire

In a January 10, 2012 letter to NHTSA, BMW of North America, LLC. (BMW) submitted a Defect Information Report (DIR) identifying a defect in the electric auxiliary water pump in approximately 88,911 model year (MY) 2007-2011 Mini Cooper vehicles manufactured from November 14, 2006 through January 18, 2011 (Recall 12V-008).According to BMW, the auxiliary water pump on vehicles equipped with 4-cylinder turbocharged engines may overheat.Electro-migration can cause the pump electronic circuit board to overheat resulting in smoldering of the water pump. If smoldering occurs, it may lead to an engine...

Recalls on the 2009 Mini Cooper S Convertible

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2012008 6,557 units in Canada

Electrical

On certain vehicles, the auxiliary water pump (which cools the turbocharger after the engine is turned OFF) can overheat and fail. This could result in a vehicle fire causing property damage and/or personal injury. Correction: Dealers will replace the auxiliary water pump. Note: Owners are advised to park the vehicle outdoors until the remedy is applied.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 71,000 miles Ventnor, NJ

ENGINE

WE HEARD A RATTLING NOISE AND THE ENGINE LIGHT APPEARED. MINI OF PALM BEACH STATES TIMING CHAIN NEEDS TO BE REPLACED @ ABOUT 4,000$ FOR NEEDED REPAIRS.

NHTSA complaint #11171434 — an unverified report by a vehicle owner.

Altamonte Springs, FL

ENGINE

ENGINE KNOCKING WHEN STAR TIMING BELT PART BROKEN.

NHTSA complaint #10937324 — an unverified report by a vehicle owner.

at 47,000 miles SAN Juan, PR

SEATS

I RECENTLY PURCHASED THIS VEHICLE. IT CURRENTLY HAS THE AIR BAG PASSENGER SEAT ON AND IT STATES THAT THE AIRBAG IS OFF. I WENT TO THE DEALER AND THEY STATED THAT THIS WAS A MAYOR RECALL TO OVER 100,000 MINI COOPERS BUT MINE WAS NOT ONE OF THEM. THIS IS A HUGE SAFETY ISSUE SINCE THE SEAT SENSOR IS NOT WORKING PROPERLY AND THIS THEREFORE DOES NOT ACTIVATE THE AIRBAG. IF THERE WERE AN ACCIDENT THE PASSENGER AIRBAG WOULD NOT EJECT. THIS IS A PROBLEM ON 100,000 AND MY VEHICLE HAS THE PROBLEM BUT IT IS NOT UNDER THE RECALL. WHAT DO I NEED TO DO? WHO IS LIABLE FOR THIS ISSUE WHICH OBVIOUSLY IS AN EXISTING PROBLEM FOR THE BRAND??? NOTHING HAS HAPPENED BUT IF IT WERE TO HAPPEN, WHO WOULD BE LIABLE? I WANT TO MAKE SURE THAT I AM ON RECORD ON THIS

NHTSA complaint #10895179 — an unverified report by a vehicle owner.

at 47,000 miles SAN Juan, PR

AIR BAGS

I RECENTLY PURCHASED THIS VEHICLE. IT CURRENTLY HAS THE AIR BAG PASSENGER SEAT ON AND IT STATES THAT THE AIRBAG IS OFF. I WENT TO THE DEALER AND THEY STATED THAT THIS WAS A MAYOR RECALL TO OVER 100,000 MINI COOPERS BUT MINE WAS NOT ONE OF THEM. THIS IS A HUGE SAFETY ISSUE SINCE THE SEAT SENSOR IS NOT WORKING PROPERLY AND THIS THEREFORE DOES NOT ACTIVATE THE AIRBAG. IF THERE WERE AN ACCIDENT THE PASSENGER AIRBAG WOULD NOT EJECT. THIS IS A PROBLEM ON 100,000 AND MY VEHICLE HAS THE PROBLEM BUT IT IS NOT UNDER THE RECALL. WHAT DO I NEED TO DO? WHO IS LIABLE FOR THIS ISSUE WHICH OBVIOUSLY IS AN EXISTING PROBLEM FOR THE BRAND??? NOTHING HAS HAPPENED BUT IF IT WERE TO HAPPEN, WHO WOULD BE LIABLE? I WANT TO MAKE SURE THAT I AM ON RECORD ON THIS

NHTSA complaint #10895179 — an unverified report by a vehicle owner.

at 50,486 miles Round Rock, TX

ENGINE

THIS IS THE PREVIOUS COMPLAINT THAT I HAD ABOUT THE 2009 MINI COOPER S CONVERTIBLE 2 WEEKS AGO WHICH HAS ADDITIONAL INFORMATION TODAY FROM THE CERTIFIED BMW MECHANIC HERE IN AUSTIN. MANUFACTURER: BMW OF NORTH AMERICA, LLC VEHICLE IDENTIFICATION NO. (VIN): WMWMS33589T... SUMMARY: " I OWN A 2009 MINI COOPER S CONVERTIBLE. I BOUGHT IT 4 MONTHS AGO. I WAS DRIVING ON I35 GOING TO AUSTIN THE 26TH OF DECEMBER 2015. THE VEHICLE DIED WITHOUT A WARNING WHILE IN MOTION. I TURNED THE HAZARDS ON IMMEDIATELY...SAW THAT I COULD SAFELY STOP. A SAN MARCOS COP CAME TO HELP PUSH THE CAR FURTHER IN TO SAFETY BEFORE THE ELECTRICITY OF THE CAR COMPLETELY SHUT DOWN AND MY KEY FOB WAS STUCK IN THE IGNITION.... THEY GAVE ME A LIST. THEY SAID THE VACUUM PUMP MELTED. THE REPORT SAID THAT, PULL VALVE COVER FOUND TIMING CHAIN GUIDES BROKEN DUE TO LOOSE CHAIN SLAPPING THEM NEEDS TIMING CHAIN, GUIDES AND ALL ASSOCIATED SEALS AND BOLTS. THEY GAVE ME A QUOTE OF $2300.00 FOR ALL THE PARTS..." TODAY, I CALLED THE BMW REPAIR SHOP ONLY TO FIND OUT THAT THEY COULDN'T DO THE REPAIR BECAUSE THE ENGINE NEEDS TO BE REPLACED. IT HAS BEEN DAMAGED. THE COST FOR THE ENGINE REPLACEMENT IS ABOUT $4,000 IN ADDITION TO THE LABOR COST AND PREVIOUS COST WHICH BRINGS ME UP TO ALMOST $7,000 IN COST. THIS HAS REALLY GOTTEN OUT OF HAND. I ONLY HAD THIS CAR FOR 4 MONTHS AND WITH ALL THE PROBLEMS AND COST THAT IT INCURRED IS ALREADY SUCH A BURDEN, I'VE ALREADY LOST 2 WEEKS OF NOT BEING ABLE TO GO ANYWHERE. I HOPE THERE WOULD BE SOME KIND OF RESOLUTION. THIS CAR IS DEFECTIVE. I AM NOW STUCK WITH NOT HAVING A TRANSPORTATION AND A HUGE BURDEN OF CAR PAYMENTS, HUGE CAR REPAIR PAYMENTS AND LOSS OF PRODUCTIVE DAYS. NOT TO MENTION, IT IS UNSAFE.

NHTSA complaint #10818808 — an unverified report by a vehicle owner.

at 50,486 miles Round Rock, TX

ELECTRONIC STABILITY CONTROL (ESC)

THIS IS THE PREVIOUS COMPLAINT THAT I HAD ABOUT THE 2009 MINI COOPER S CONVERTIBLE 2 WEEKS AGO WHICH HAS ADDITIONAL INFORMATION TODAY FROM THE CERTIFIED BMW MECHANIC HERE IN AUSTIN. MANUFACTURER: BMW OF NORTH AMERICA, LLC VEHICLE IDENTIFICATION NO. (VIN): WMWMS33589T... SUMMARY: " I OWN A 2009 MINI COOPER S CONVERTIBLE. I BOUGHT IT 4 MONTHS AGO. I WAS DRIVING ON I35 GOING TO AUSTIN THE 26TH OF DECEMBER 2015. THE VEHICLE DIED WITHOUT A WARNING WHILE IN MOTION. I TURNED THE HAZARDS ON IMMEDIATELY...SAW THAT I COULD SAFELY STOP. A SAN MARCOS COP CAME TO HELP PUSH THE CAR FURTHER IN TO SAFETY BEFORE THE ELECTRICITY OF THE CAR COMPLETELY SHUT DOWN AND MY KEY FOB WAS STUCK IN THE IGNITION.... THEY GAVE ME A LIST. THEY SAID THE VACUUM PUMP MELTED. THE REPORT SAID THAT, PULL VALVE COVER FOUND TIMING CHAIN GUIDES BROKEN DUE TO LOOSE CHAIN SLAPPING THEM NEEDS TIMING CHAIN, GUIDES AND ALL ASSOCIATED SEALS AND BOLTS. THEY GAVE ME A QUOTE OF $2300.00 FOR ALL THE PARTS..." TODAY, I CALLED THE BMW REPAIR SHOP ONLY TO FIND OUT THAT THEY COULDN'T DO THE REPAIR BECAUSE THE ENGINE NEEDS TO BE REPLACED. IT HAS BEEN DAMAGED. THE COST FOR THE ENGINE REPLACEMENT IS ABOUT $4,000 IN ADDITION TO THE LABOR COST AND PREVIOUS COST WHICH BRINGS ME UP TO ALMOST $7,000 IN COST. THIS HAS REALLY GOTTEN OUT OF HAND. I ONLY HAD THIS CAR FOR 4 MONTHS AND WITH ALL THE PROBLEMS AND COST THAT IT INCURRED IS ALREADY SUCH A BURDEN, I'VE ALREADY LOST 2 WEEKS OF NOT BEING ABLE TO GO ANYWHERE. I HOPE THERE WOULD BE SOME KIND OF RESOLUTION. THIS CAR IS DEFECTIVE. I AM NOW STUCK WITH NOT HAVING A TRANSPORTATION AND A HUGE BURDEN OF CAR PAYMENTS, HUGE CAR REPAIR PAYMENTS AND LOSS OF PRODUCTIVE DAYS. NOT TO MENTION, IT IS UNSAFE.

NHTSA complaint #10818808 — an unverified report by a vehicle owner.

at 50,486 miles Round Rock, TX

ENGINE

I OWN A 2009 MINI COOPER S CONVERTIBLE. I BOUGHT IT 4 MONTHS AGO. I WAS DRIVING ON I35 GOING TO AUSTIN THE 26TH OF DECEMBER 2015. THE VEHICLE DIED WITHOUT A WARNING WHILE IN MOTION. I TURNED THE HAZARDS ON IMMEDIATELY DUE TO THE DANGEROUS SITUATION I WAS IN. THERE WAS NO SHOULDER TO THE RIGHT; I LET THE CAR COAST UNTIL I SAW THAT I COULD SAFELY STOP. A SAN MARCOS COP CAME TO HELP PUSH THE CAR FURTHER IN TO SAFETY BEFORE THE ELECTRICITY OF THE CAR COMPLETELY SHUT DOWN AND MY KEY FOB WAS STUCK IN THE IGNITION. I HAD IT TOWED TO A BMW REPAIR SHOP. I WAITED ANOTHER DAY FOR THEM TO OPEN BEING IT A HOLIDAY WEEKEND. THEN THEY CHECKED WHAT HAPPENED. THEY GAVE ME A LIST. THEY SAID THE VACUUM PUMP MELTED. THE REPORT SAID THAT, PULL VALVE COVER FOUND TIMING CHAIN GUIDES BROKEN DUE TO LOOSE CHAIN SLAPPING THEM NEEDS TIMING CHAIN, GUIDES AND ALL ASSOCIATED SEALS AND BOLTS. THEY GAVE ME A QUOTE OF $2300.00 FOR ALL THE PARTS NEEDED TO GET IT FIXED AND LABOR. I DID NOT GET ANY WARNING LIGHT WITHIN THE 4 MONTHS THAT I HAVE THE CAR. UNTIL I WAS IN THE HIGHWAY AND THE CAR WAS STALLING. I WAS IN A VERY DANGEROUS PLACE FOR THIS TO HAPPEN AND NOW I AM STUCK WITH SUCH A HIGH BILL AND UNCERTAINTY WHETHER MY CAR WILL BREAK DOWN AGAIN IN THE NEAR FUTURE AFTER I GET THE PROBLEM FIXED. THE BMW REPAIR SHOP SAID THE ENGINE DOESN'T SEEM DAMAGED BUT I STILL HAVE YET TO FIND OUT WHEN THEY START THE WORKING ON THE CAR.

NHTSA complaint #10816908 — an unverified report by a vehicle owner.

at 50,486 miles Round Rock, TX

ELECTRONIC STABILITY CONTROL (ESC)

I OWN A 2009 MINI COOPER S CONVERTIBLE. I BOUGHT IT 4 MONTHS AGO. I WAS DRIVING ON I35 GOING TO AUSTIN THE 26TH OF DECEMBER 2015. THE VEHICLE DIED WITHOUT A WARNING WHILE IN MOTION. I TURNED THE HAZARDS ON IMMEDIATELY DUE TO THE DANGEROUS SITUATION I WAS IN. THERE WAS NO SHOULDER TO THE RIGHT; I LET THE CAR COAST UNTIL I SAW THAT I COULD SAFELY STOP. A SAN MARCOS COP CAME TO HELP PUSH THE CAR FURTHER IN TO SAFETY BEFORE THE ELECTRICITY OF THE CAR COMPLETELY SHUT DOWN AND MY KEY FOB WAS STUCK IN THE IGNITION. I HAD IT TOWED TO A BMW REPAIR SHOP. I WAITED ANOTHER DAY FOR THEM TO OPEN BEING IT A HOLIDAY WEEKEND. THEN THEY CHECKED WHAT HAPPENED. THEY GAVE ME A LIST. THEY SAID THE VACUUM PUMP MELTED. THE REPORT SAID THAT, PULL VALVE COVER FOUND TIMING CHAIN GUIDES BROKEN DUE TO LOOSE CHAIN SLAPPING THEM NEEDS TIMING CHAIN, GUIDES AND ALL ASSOCIATED SEALS AND BOLTS. THEY GAVE ME A QUOTE OF $2300.00 FOR ALL THE PARTS NEEDED TO GET IT FIXED AND LABOR. I DID NOT GET ANY WARNING LIGHT WITHIN THE 4 MONTHS THAT I HAVE THE CAR. UNTIL I WAS IN THE HIGHWAY AND THE CAR WAS STALLING. I WAS IN A VERY DANGEROUS PLACE FOR THIS TO HAPPEN AND NOW I AM STUCK WITH SUCH A HIGH BILL AND UNCERTAINTY WHETHER MY CAR WILL BREAK DOWN AGAIN IN THE NEAR FUTURE AFTER I GET THE PROBLEM FIXED. THE BMW REPAIR SHOP SAID THE ENGINE DOESN'T SEEM DAMAGED BUT I STILL HAVE YET TO FIND OUT WHEN THEY START THE WORKING ON THE CAR.

NHTSA complaint #10816908 — an unverified report by a vehicle owner.

at 41,000 miles Bixby, OK

POWER TRAIN

MOTOR WAS FINE THEN ALL OF A SUDDEN ALL THE OIL DRAINED OUT AND THE MOTOR DIED ALL AT ONCE NO LIGHT NO ALERTS JUST WORKING FINE ONE MIN COMPLETE DESTROYED THE NEXT THEY WANT 10K TO REPLACE IT AND THE WARRANTY COMPANY DEMANDS I PAY 3400 TO HAVE THE OLD MOTOR TESTED TO PROVE IT FAILED DESPITE THE MECHANIC SAYING IT HAS AND HEARING A KNOCKING OF THE RODS ON THE LOWER HALF OF THE MOTOR MINI COOPER VEHICLES: 2007 THROUGH 2010 HARDTOP (R56), 2008 THROUGH 2010 CLUBMAN (R55), AND 2009 THROUGH 2010 CONVERTIBLE (R57) (COLLECTIVELY, THE DEFECTIVE VEHICLES). THE DEFECTIVE VEHICLES HAVE A DEFECT WITHIN THEIR TIMING CHAIN TENSIONERS THAT COST, AT MINIMUM, HUNDREDS OF DOLLARS TO FIX AND THAT CAN CAUSE EXTENSIVE ENGINE DAMAGE (THE DEFECT). UNLIKE MOST ENGINES MADE FOR THE CONSUMER MARKET, THE PRINCE ENGINE USES A METAL TIMING CHAIN RATHER THAN A BELT MADE OF COMPOSITE MATERIALS. WHEN THE PRINCE ENGINE WAS FIRST INTRODUCED IN 2004, DEFENDANT TOUTED THE TIMING CHAINS DURABILITY COMPARED TO A TIMING BELT, AND INDICATED THAT THE TIMING CHAIN WOULD REMAIN MAINTENANCE-FREE THROUGHOUT THE FULL RUNNING LIFE OF THE ENGINE. ONE OF THE FEATURES OF THE PRINCE ENGINE DEFENDANT HAS PROMOTED IS THAT THE TIMING CHAIN AND TENSIONER ARE LOCATED INSIDE THE ENGINE BLOCK. HOWEVER, ACTUAL ROAD USE HAS SHOWN A SIGNIFICANT DRAWBACK TO THIS DESIGN: IF THE CHAIN FAILS, DAMAGE TO THE ENGINE CAN BE CATASTROPHIC. ACCORDING TO DEFENDANTS WARRANTIES AND MAINTENANCE PROGRAM, THE CHAIN AND TENSIONER DO NOT REQUIRE SERVICE, AND THE ON-BOARD COMPUTER DOES NOT MONITOR CHAIN CONDITION. ACCORDINGLY, PROBLEMS WITH THE TIMING CHAIN TENSIONER CAN EASILY GO UNNOTICED AND CAUSE SERIOUS DAMAGE TO THE VEHICLE. A DEFECTIVE TIMING CHAIN CAN CAUSE DAMAGE TO THE ENGINE AND PRESENT SERIOUS SAFETY CONCERNS. WHEN A CHAIN TENSIONER FAILS, THE VEHICLE WILL LOSE ALL POWER, EVEN WHILE IT IS IN MOTION.

NHTSA complaint #10732793 — an unverified report by a vehicle owner.

at 41,000 miles Bixby, OK

ENGINE

MOTOR WAS FINE THEN ALL OF A SUDDEN ALL THE OIL DRAINED OUT AND THE MOTOR DIED ALL AT ONCE NO LIGHT NO ALERTS JUST WORKING FINE ONE MIN COMPLETE DESTROYED THE NEXT THEY WANT 10K TO REPLACE IT AND THE WARRANTY COMPANY DEMANDS I PAY 3400 TO HAVE THE OLD MOTOR TESTED TO PROVE IT FAILED DESPITE THE MECHANIC SAYING IT HAS AND HEARING A KNOCKING OF THE RODS ON THE LOWER HALF OF THE MOTOR MINI COOPER VEHICLES: 2007 THROUGH 2010 HARDTOP (R56), 2008 THROUGH 2010 CLUBMAN (R55), AND 2009 THROUGH 2010 CONVERTIBLE (R57) (COLLECTIVELY, THE DEFECTIVE VEHICLES). THE DEFECTIVE VEHICLES HAVE A DEFECT WITHIN THEIR TIMING CHAIN TENSIONERS THAT COST, AT MINIMUM, HUNDREDS OF DOLLARS TO FIX AND THAT CAN CAUSE EXTENSIVE ENGINE DAMAGE (THE DEFECT). UNLIKE MOST ENGINES MADE FOR THE CONSUMER MARKET, THE PRINCE ENGINE USES A METAL TIMING CHAIN RATHER THAN A BELT MADE OF COMPOSITE MATERIALS. WHEN THE PRINCE ENGINE WAS FIRST INTRODUCED IN 2004, DEFENDANT TOUTED THE TIMING CHAINS DURABILITY COMPARED TO A TIMING BELT, AND INDICATED THAT THE TIMING CHAIN WOULD REMAIN MAINTENANCE-FREE THROUGHOUT THE FULL RUNNING LIFE OF THE ENGINE. ONE OF THE FEATURES OF THE PRINCE ENGINE DEFENDANT HAS PROMOTED IS THAT THE TIMING CHAIN AND TENSIONER ARE LOCATED INSIDE THE ENGINE BLOCK. HOWEVER, ACTUAL ROAD USE HAS SHOWN A SIGNIFICANT DRAWBACK TO THIS DESIGN: IF THE CHAIN FAILS, DAMAGE TO THE ENGINE CAN BE CATASTROPHIC. ACCORDING TO DEFENDANTS WARRANTIES AND MAINTENANCE PROGRAM, THE CHAIN AND TENSIONER DO NOT REQUIRE SERVICE, AND THE ON-BOARD COMPUTER DOES NOT MONITOR CHAIN CONDITION. ACCORDINGLY, PROBLEMS WITH THE TIMING CHAIN TENSIONER CAN EASILY GO UNNOTICED AND CAUSE SERIOUS DAMAGE TO THE VEHICLE. A DEFECTIVE TIMING CHAIN CAN CAUSE DAMAGE TO THE ENGINE AND PRESENT SERIOUS SAFETY CONCERNS. WHEN A CHAIN TENSIONER FAILS, THE VEHICLE WILL LOSE ALL POWER, EVEN WHILE IT IS IN MOTION.

NHTSA complaint #10732793 — an unverified report by a vehicle owner.

at 41,000 miles Bixby, OK

SERVICE BRAKES

MOTOR WAS FINE THEN ALL OF A SUDDEN ALL THE OIL DRAINED OUT AND THE MOTOR DIED ALL AT ONCE NO LIGHT NO ALERTS JUST WORKING FINE ONE MIN COMPLETE DESTROYED THE NEXT THEY WANT 10K TO REPLACE IT AND THE WARRANTY COMPANY DEMANDS I PAY 3400 TO HAVE THE OLD MOTOR TESTED TO PROVE IT FAILED DESPITE THE MECHANIC SAYING IT HAS AND HEARING A KNOCKING OF THE RODS ON THE LOWER HALF OF THE MOTOR MINI COOPER VEHICLES: 2007 THROUGH 2010 HARDTOP (R56), 2008 THROUGH 2010 CLUBMAN (R55), AND 2009 THROUGH 2010 CONVERTIBLE (R57) (COLLECTIVELY, THE DEFECTIVE VEHICLES). THE DEFECTIVE VEHICLES HAVE A DEFECT WITHIN THEIR TIMING CHAIN TENSIONERS THAT COST, AT MINIMUM, HUNDREDS OF DOLLARS TO FIX AND THAT CAN CAUSE EXTENSIVE ENGINE DAMAGE (THE DEFECT). UNLIKE MOST ENGINES MADE FOR THE CONSUMER MARKET, THE PRINCE ENGINE USES A METAL TIMING CHAIN RATHER THAN A BELT MADE OF COMPOSITE MATERIALS. WHEN THE PRINCE ENGINE WAS FIRST INTRODUCED IN 2004, DEFENDANT TOUTED THE TIMING CHAINS DURABILITY COMPARED TO A TIMING BELT, AND INDICATED THAT THE TIMING CHAIN WOULD REMAIN MAINTENANCE-FREE THROUGHOUT THE FULL RUNNING LIFE OF THE ENGINE. ONE OF THE FEATURES OF THE PRINCE ENGINE DEFENDANT HAS PROMOTED IS THAT THE TIMING CHAIN AND TENSIONER ARE LOCATED INSIDE THE ENGINE BLOCK. HOWEVER, ACTUAL ROAD USE HAS SHOWN A SIGNIFICANT DRAWBACK TO THIS DESIGN: IF THE CHAIN FAILS, DAMAGE TO THE ENGINE CAN BE CATASTROPHIC. ACCORDING TO DEFENDANTS WARRANTIES AND MAINTENANCE PROGRAM, THE CHAIN AND TENSIONER DO NOT REQUIRE SERVICE, AND THE ON-BOARD COMPUTER DOES NOT MONITOR CHAIN CONDITION. ACCORDINGLY, PROBLEMS WITH THE TIMING CHAIN TENSIONER CAN EASILY GO UNNOTICED AND CAUSE SERIOUS DAMAGE TO THE VEHICLE. A DEFECTIVE TIMING CHAIN CAN CAUSE DAMAGE TO THE ENGINE AND PRESENT SERIOUS SAFETY CONCERNS. WHEN A CHAIN TENSIONER FAILS, THE VEHICLE WILL LOSE ALL POWER, EVEN WHILE IT IS IN MOTION.

NHTSA complaint #10732793 — an unverified report by a vehicle owner.

Phoenix, AZ

ENGINE

I BOUGHT MY USED 2009 MINI COOPER S CONVERTIBLE ON DECEMBER 13, 2012. APPROXIMATELY 10 MONTHS LATER ON OCTOBER 16, 2013, I NOTICED AN OIL LEAK AND A COUPLE DAYS LATER THE ENGINE LIGHT CAME ON. BROUGHT IT TO FLETCHER'S TIRE & AUTO OFF 27TH DRIVE AND CAREFREE HWY AND THEY DIAGNOSED THE ISSUE AS THE WATER PUMP AND THERMOSTAT HOUSING UNIT AS THE REASON FOR THE LEAK AND ENGINE LIGHT. I PAID FOR THE REPAIRS TO MADE. ADDITIONALLY, HAD THE FRONT TIRES REPLACED AS THEY WERE COMPLETELY WORN. TWO MONTHS LATER ON DECEMBER 7TH, 2013, THE CAR BROKE DOWN ON CAREFREE HIGHWAY, I WAS UNABLE TO USE THE FRONT BREAKS. MY STEP DAD WAS ABLE TO GET THE CAR TO BRAKE MASTERS IN ANTHEM, AZ THE FOLLOWING MORNING WHERE THEY DISCOVERED THAT THE FRONT TWO WHEELS HAD THE WRONG ROTORS AND 0 BREAK PADS LEFT. ACCORDING TO THE TECHNICIAN, THE S MODEL REQUIRES LARGER ROTORS ON THE FRONT WHEELS, HOWEVER SCOTTSDALE MOTOR COMPANY SOLD ME THE CAR WITH THE SAME SIZE ROTORS ON ALL WHEELS THAT THE REGULAR MODEL MINI'S ARE EQUIPPED WITH. SEE BELOW: 2009 MINI COOPER S CONVERTIBLE- TIMELINE OF REPAIRS DATE OF PURCHASE: 12/13/2012 1ST REPAIR- 10/16/2013 FLETCHER'S TIRE & AUTO ENGINE LIGHT DISPLAYED WATER PUMP THERMOSTAT HOUSING UNIT 2 FRONT TIRES TOTAL: $1,168.19 2ND REPAIR- 12/7/2013 BRAKE MASTERS FRONT BRAKES & FRONT ROTORS ENGINE LIGHT STILL DISPLAYED- CODE CAME UP FOR THERMOSTAT HOUSING UNIT TOTAL: $506.40 3RD REPAIR- 2/17/2014 MINI NORTH SCOTTSDALE PRESSURE CONVERTER VALVE FOR TURBO TURBO HEAT SHIELD BATTERY VALVE COVER GASKET TOTAL: $637.86 4TH REPAIR- 5/19/2014 MINI NORTH SCOTTSDALE TIMING CHAIN- IT WAS BROKEN INTO PIECES , UNABLE TO DRIVE DAR TOTAL: $1,480.99 5TH REPAIR- 1/6/2015 MINI NORTH SCOTTSDALE ENGINE LIGHT DISPLAYED VALVE COVER REPLACED VACUUM PUMP LEAKING TURBO OIL LINE LEAKING TOTAL: $2,145.19 TOTAL IN REPAIRS TO DATE: $5,938.63.

NHTSA complaint #10672011 — an unverified report by a vehicle owner.

at 41,750 miles Pittsfield, MA

ENGINE

FLUID LEAK UNDER CAR. WATER PUMP FAILURE. DEALER SAID THIS CAR WAS NOT COVERED UNDER A RECALL ALTHOUGH OTHER CARS OF THE EXACT MODEL AND YEAR WERE?

NHTSA complaint #10660239 — an unverified report by a vehicle owner.

at 39,000 miles Kill Devil Hills, NC

VEHICLE SPEED CONTROL

CAR STOPPED ACCELERATING AS I WAS DRIVING (TWICE THIS HAS HAPPENED - IN A BEND IN THE ROAD--VERY SCARY). ALSO, AROUND THIS TIME, COULD NOT START UP THE CAR--CAR ENGINE WAS ATTEMPTING TO TURN OVER BUT WOULDN'T UNTIL ABOUT MY 6TH ATTEMPT. I NEVER HAD PROBLEMS STARTING MY CAR BEFORE. I MIGHT ADD THAT RECENTLY, BEFORE I HAD THIS PROBLEM, I HAVE NOTICED THAT MY VEHICLE DOES NOT HAVE THE FAST PICK UP THAT IT USE TO.

NHTSA complaint #10473711 — an unverified report by a vehicle owner.

at 39,000 miles Kill Devil Hills, NC

FUEL/PROPULSION SYSTEM

CAR STOPPED ACCELERATING AS I WAS DRIVING (TWICE THIS HAS HAPPENED - IN A BEND IN THE ROAD--VERY SCARY). ALSO, AROUND THIS TIME, COULD NOT START UP THE CAR--CAR ENGINE WAS ATTEMPTING TO TURN OVER BUT WOULDN'T UNTIL ABOUT MY 6TH ATTEMPT. I NEVER HAD PROBLEMS STARTING MY CAR BEFORE. I MIGHT ADD THAT RECENTLY, BEFORE I HAD THIS PROBLEM, I HAVE NOTICED THAT MY VEHICLE DOES NOT HAVE THE FAST PICK UP THAT IT USE TO.

NHTSA complaint #10473711 — an unverified report by a vehicle owner.