Owners have filed 158 complaints
about the 2003 Mitsubishi Eclipse with NHTSA between 2002 and 2025.
The largest single group is the body & structure.
Across this model's run it ranks 4 of 17 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 52
Against the median year of the Mitsubishi Eclipse. 50 means typical for this
model; 100 means roughly double.
Severity — 100
22.8% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 80
47% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2003 compares with every other Mitsubishi Eclipse
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
1429.2%
Clutch Assembly
816.7%
Manual Transmission
612.5%
Frontal
612.5%
Engine
48.3%
Sun/Moon Roof Assembly
48.3%
RIM
36.3%
AIR Conditioner
36.3%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
66.3%
1,000 – 9,999 miles
1515.6%
10,000 – 24,999 miles
1414.6%
25,000 – 49,999 miles
2121.9%
50,000 – 74,999 miles
1313.5%
75,000 – 99,999 miles
44.2%
100,000 – 149,999 miles
1616.7%
150,000+ miles
77.3%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Frontal crash test
Side barrier crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2003 Mitsubishi Eclipse 2-DR.
—
—
—
—
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Oct 2002peak 8Feb 2025
Recalls on the 2003 Mitsubishi Eclipse
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
15V338000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2000-2005 Eclipse vehicles manufactured April 5, 1999, to December 17, 2004, 2001-2005 Eclipse Spyder vehicles manufactured January 19, 2000, to March 18, 2005, 2001-2005 Chrysler Sebring vehicles manufactured April 17, 2000, to February 21, 2005, and 2001-2005 Dodge Stratus vehicles manufactured April 17, 2000, to February 22, 2005. In the affected vehicles, the passenger side sun visor may be folded down in such a position that, if the passenger frontal air bag deploys, the passenger side sun visor may detach.
Risk: If the passenger side sun visor detaches and is propelled rearward, there is an increased risk of occupant injury.
06E060000
EXTERIOR LIGHTING
CERTAIN AAI MOTORSPORTS COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LIST PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Risk: LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH
06E026000
EXTERIOR LIGHTING
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
04V428000
EQUIPMENT:OTHER:LABELS
CERTAIN PASSENGER VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, 'OCCUPANT CRASH PROTECTION.' THE BILINGUAL ENGLISH/SPANISH REMOVABLE AIR BAG WARNING LABELS AFFIXED TO THE DASH AND TO THE SUNVISOR DO NOT MEET THE SIZE REQUIREMENTS OF THE STANDARD.
Risk: THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.
03V442000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
ON CERTAIN PASSENGER VEHICLES, THE FUEL RETURN LINE HOSE FITTING ON THE ELECTRIC FUEL PUMP MAY BE RESTRICTED, CAUSING EXCESSIVE FUEL PRESSURE TO BUILD UP IN THE FUEL INJECTION SYSTEM. EXCESSIVE FUEL PRESSURE MAY RESULT IN A LEAK IN THE FUEL RETURN HOSE.
Risk: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20152203,260 units in Canada
Airbag
On certain vehicles, in the event of a collision that warrants a deployment of the front passenger airbag, the deploying airbag could strike the passenger sun visor if it is in the down position. This could cause the sun visor to detach from its mounting bracket, potentially contacting an occupant, which would increase the risk of injury. Correction: Dealers will add a tether strap to the passenger sun visor.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 135,000 milesPearland, TXCrashFire1 injured
AIR BAGS
PASSENGER AIRBAG DEPLOYED CAUSED ME TO VEER OFF TO THE RIGHT FOR SAFETY.PASSENGER VISOR FLEW OFF HIT MY ARM AND FLEW OUT WINDOW. UNABLE TO SEE WITH AIRBAG IN MY FACE I ENDED UP HALF ON AND HALF OFF A CULVERT WITH CEMENT PIPE.CAR STOPPED AND THEN MY DRIVER AIRBAG SHOT FIRE AND CHEMICALS INTO MY FACE.HORRIBLE STILL AFTER A WHOLE YEAR NOONE CARES NOONE HELPS NO THERAPY FOLLOW UP NONE ONLY ER WHEN I CAN NO LONGER TOLERATE THE EXTREME PAIN.2 TITANIUM RODS N 38 SCREWS HOLD IT TOGETHER. SOME SCREWS ARE COMING OFF AND 3 BONES ARE STILL SHATTERED. SOME ARE EVEN MISSING. PLEASE HELP
NHTSA complaint #11062091 — an unverified report by a vehicle owner.
at 135,000 milesPearland, TXCrashFire1 injured
VISIBILITY/WIPER
PASSENGER AIRBAG DEPLOYED CAUSED ME TO VEER OFF TO THE RIGHT FOR SAFETY.PASSENGER VISOR FLEW OFF HIT MY ARM AND FLEW OUT WINDOW. UNABLE TO SEE WITH AIRBAG IN MY FACE I ENDED UP HALF ON AND HALF OFF A CULVERT WITH CEMENT PIPE.CAR STOPPED AND THEN MY DRIVER AIRBAG SHOT FIRE AND CHEMICALS INTO MY FACE.HORRIBLE STILL AFTER A WHOLE YEAR NOONE CARES NOONE HELPS NO THERAPY FOLLOW UP NONE ONLY ER WHEN I CAN NO LONGER TOLERATE THE EXTREME PAIN.2 TITANIUM RODS N 38 SCREWS HOLD IT TOGETHER. SOME SCREWS ARE COMING OFF AND 3 BONES ARE STILL SHATTERED. SOME ARE EVEN MISSING. PLEASE HELP
NHTSA complaint #11062091 — an unverified report by a vehicle owner.
at 114,000 milesWinton, CAFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 MITSUBISHI ECLIPSE. WHILE ROLLING DOWN THE PASSENGER SIDE WINDOW, THE CONTACT NOTICED SMOKE AND FLAMES COMING FROM THE WINDOW SWITCH AREA. THE CONTACT EXTINGUISHED THE FIRE AND CALLED THE FIRE DEPARTMENT. A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT FAULTY WIRING IN THE WINDOW CAUSED THE FIRE. THE VEHICLE WAS REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.
NHTSA complaint #11019431 — an unverified report by a vehicle owner.
Beacon, NYCrash
UNKNOWN OR OTHER
THE MAIN ISSUE SEEMS TO BE A MANUFACTURING DEFECT IN THE WAVE/CUSHION SPRING LOCATED IN THE TRANSMISSION. MITSUBISHI HAS DESIGNED THE WAVE SPRING AS A FRAGILE TWO COIL PIECE WHICH HAS BEEN KNOWN TO REPEATEDLY BREAK CAUSING CATASTROPHIC FAILURE IN THE TRANSMISSION. THIS IN TURN POSES A THREAT ON THE DRIVER AND PASSENGERS. WHEN THIS WAVE SPRING BREAKS, ACTUAL PIECES OF THE WAVE SPRING MAKE IT THROUGH MITSUBISHI'S ALSO FAULTY TRANSMISSION FILTER AND LODGE THEMSELVES IN THE PUMP GEAR, CAUSING THE GEAR TO ACTUALLY BREAK. AFTER THE PUMP GEAR HAS BEEN BROKEN INSIDE THE TRANSMISSION, ALL FORWARD AND REVERSE GEARS IMMEDIATELY STOP FUNCTION AND IN MOST INSTANCES THE VEHICLE SHUTS OFF. THIS COULD RESULT IN POTENTIAL HARM OR EVEN DEATH OF THE DRIVER AND/OR PASSENGER AS THE VEHICLE LOSES ALL MOVING POWER WHICH CAN CAUSE AN ACCIDENT WITH OTHER VEHICLES ON THE ROAD. MITSUBISHI HAS RECENTLY CREATED AN UPDATED VERSION OF THE WAVE SPRING WITHOUT ISSUING A RECALL, WHICH NOW IS A ONE PIECE INSTEAD OF THE COIL SETUP AND HAS A LESS CHANCE OF BREAKING. TO MANY MITSUBISHI/DODGE OWNERS THIS UPDATE WAS DISCOVERED AFTER THEY HAVE HAD THEIR VEHICLE IN A TRANSMISSION SHOP WITH A HEFTY BILL TO PAY EVEN THOUGH IT WAS MITSUBISHI'S FAULT FOR ENGINEERING A FAULTY PART IN THEIR TRANSMISSION. ALL ONE PERSON WOULD NEED TO FIND OUT ABOUT THIS ISSUE IS SEARCH THE INTERNET WITH THE TRANSMISSION CODE (F4A51) AND THIS ISSUE IS WELL DOCUMENTED, EVEN RESEARCHED BY TRANSMISSION DIGEST (A SPECIALTY MAGAZINE). NOT ONLY IS THIS A LARGE INCONVENIENCE TO MOST, IT IS ALSO A HAZARD TO ONES LIFE. MITSUBISHI SHOULD RECALL ALL VEHICLES WHICH CONTAIN THE F4A51 AUTOMATIC TRANSMISSION TO PERFORM THE WAVE SPRING AND FILTER UPDATE OR REIMBURSE THOSE WHO HAVE ALREADY HAD IT DONE AT THEIR COST. THIS IS AN ISSUE THAT NEEDS TO BE ADDRESSED AS IF YOU OWN A VEHICLE WITH THE F4A51
NHTSA complaint #10840127 — an unverified report by a vehicle owner.
at 170,000 milesLAS Vegas, NVCrash
STEERING
TL* THE CONTACT OWNS A 2003 MITSUBISHI ECLIPSE. WHILE VEERING TO THE LEFT AT APPROXIMATELY 25 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. AS A RESULT, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.
NHTSA complaint #10795060 — an unverified report by a vehicle owner.
at 180,845 milesTurlock, CACrash
AIR BAGS
TL* THE CONTACT OWNS A 2003 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE AIR BAG FAILED TO DEPLOY WHEN THE CONTACT REAR ENDED ANOTHER VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT BODY SHOP FOR FURTHER INSPECTION. THE CONTACT DID NOT SUFFER ANY INJURIES. A POLICE REPORT WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 180,845.
NHTSA complaint #10767489 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Asheville, NC
UNKNOWN OR OTHER
The crankshaft sensor is faulty and isn't working properly so my car has been shutting off randomly while I am driving it.
NHTSA complaint #11644440 — an unverified report by a vehicle owner.
SPB, FL
UNKNOWN OR OTHER
DASHBOARD CRACKS IN MULTIPLES OF AREA'S, WHICH DOES EFFECT THE POSITION OF THE AIRBAG. THE PLASTIC IS VERY BRITTLE TO THE POINT WHEN IT CRACKS IT'S AS SHARP AS A RAZOR. I REVIEWED SEVERAL WEB SITE AND NOTED THIS IS A COMMON PROBLEM WITH SEVERAL TYPE OF MITSUBISHI'S. I HAVE A 2003 ECLIPSE THAT HAS A CRACKED DASHBOARD SO BAD THE PASSENGER SIDE OF THE DASH BOARD IS SLOPING DOWNWARD, THE CRACKING STARTED 8 YEARS AGO AND CONTINUES TO CRACK MORE AND MORE EVERYDAY, CAUSING STRUCTURE SUPPORT ISSUES AND RAZOR SHARP EDGES. I HAVE CUT MYSELF SEVERAL TIMES ON THE SHARP EDGES. THERE IS OBVIOUSLY A ISSUE WITH THE TYPE OF PLASTIC THAT WAS USED TO CONSTRUCTED THESE DASHBOARDS ... I WOULD RATE THIS AS A NEED TO REVIEW ASAP ISSUE... IF MY AIR BAG EVER WENT OFF, SHARP PIECES OF PLASTIC WOULD PROBABLY BE FLYING EVERYWHERE LIKE A KNIFE...
NHTSA complaint #11234926 — an unverified report by a vehicle owner.
at 135,000 milesPearland, TXCrashFire1 injured
AIR BAGS
PASSENGER AIRBAG DEPLOYED CAUSED ME TO VEER OFF TO THE RIGHT FOR SAFETY.PASSENGER VISOR FLEW OFF HIT MY ARM AND FLEW OUT WINDOW. UNABLE TO SEE WITH AIRBAG IN MY FACE I ENDED UP HALF ON AND HALF OFF A CULVERT WITH CEMENT PIPE.CAR STOPPED AND THEN MY DRIVER AIRBAG SHOT FIRE AND CHEMICALS INTO MY FACE.HORRIBLE STILL AFTER A WHOLE YEAR NOONE CARES NOONE HELPS NO THERAPY FOLLOW UP NONE ONLY ER WHEN I CAN NO LONGER TOLERATE THE EXTREME PAIN.2 TITANIUM RODS N 38 SCREWS HOLD IT TOGETHER. SOME SCREWS ARE COMING OFF AND 3 BONES ARE STILL SHATTERED. SOME ARE EVEN MISSING. PLEASE HELP
NHTSA complaint #11062091 — an unverified report by a vehicle owner.
at 135,000 milesPearland, TXCrashFire1 injured
VISIBILITY/WIPER
PASSENGER AIRBAG DEPLOYED CAUSED ME TO VEER OFF TO THE RIGHT FOR SAFETY.PASSENGER VISOR FLEW OFF HIT MY ARM AND FLEW OUT WINDOW. UNABLE TO SEE WITH AIRBAG IN MY FACE I ENDED UP HALF ON AND HALF OFF A CULVERT WITH CEMENT PIPE.CAR STOPPED AND THEN MY DRIVER AIRBAG SHOT FIRE AND CHEMICALS INTO MY FACE.HORRIBLE STILL AFTER A WHOLE YEAR NOONE CARES NOONE HELPS NO THERAPY FOLLOW UP NONE ONLY ER WHEN I CAN NO LONGER TOLERATE THE EXTREME PAIN.2 TITANIUM RODS N 38 SCREWS HOLD IT TOGETHER. SOME SCREWS ARE COMING OFF AND 3 BONES ARE STILL SHATTERED. SOME ARE EVEN MISSING. PLEASE HELP
NHTSA complaint #11062091 — an unverified report by a vehicle owner.
at 114,000 milesWinton, CAFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 MITSUBISHI ECLIPSE. WHILE ROLLING DOWN THE PASSENGER SIDE WINDOW, THE CONTACT NOTICED SMOKE AND FLAMES COMING FROM THE WINDOW SWITCH AREA. THE CONTACT EXTINGUISHED THE FIRE AND CALLED THE FIRE DEPARTMENT. A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT FAULTY WIRING IN THE WINDOW CAUSED THE FIRE. THE VEHICLE WAS REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.
NHTSA complaint #11019431 — an unverified report by a vehicle owner.
at 140,000 milesWoodbridge, VA
ENGINE
SEARS AUTO CENTER IN MANASSAS, VA PERFORME AN OIL CHANGE ON MY VEHICLE ON 5/16/2016. THE ENGINE FAILED ON 5/24/2016 DUE TO THE OIL PLUG FALLING OUT OF THE ENGINE AND ALL OF THE OIL DRAINING OUT. SEARS HAS ACCEPTED RESPONSIBILITY FOR THIS. HOWEVER, I HAVE ALSO UNCOVERED A LONG HISTORY OF CONSUMER COMPLAINTS REGARDING SEARS AUTO CENTERS DEFRAUDING CONSUMERS OUT OF THOUSANDS OF DOLLARS FOR UNNECESSARY REPAIRS, CHARGES FOR REPAIRS NOT DONE, AND FAULTY SERVICE OVERALL. SEARS WS SUED BY NJ ON 46 COUNTS OF AUTO CONSUMER FRAUD, AND I HAVE UNCOVERED HUNDREDS OF COMPLAINTS REGISTERED WITH THE ATTORNEY GENERALS' OFFICES IN MANY STATES.
NHTSA complaint #10918743 — an unverified report by a vehicle owner.
Beacon, NYCrash
UNKNOWN OR OTHER
THE MAIN ISSUE SEEMS TO BE A MANUFACTURING DEFECT IN THE WAVE/CUSHION SPRING LOCATED IN THE TRANSMISSION. MITSUBISHI HAS DESIGNED THE WAVE SPRING AS A FRAGILE TWO COIL PIECE WHICH HAS BEEN KNOWN TO REPEATEDLY BREAK CAUSING CATASTROPHIC FAILURE IN THE TRANSMISSION. THIS IN TURN POSES A THREAT ON THE DRIVER AND PASSENGERS. WHEN THIS WAVE SPRING BREAKS, ACTUAL PIECES OF THE WAVE SPRING MAKE IT THROUGH MITSUBISHI'S ALSO FAULTY TRANSMISSION FILTER AND LODGE THEMSELVES IN THE PUMP GEAR, CAUSING THE GEAR TO ACTUALLY BREAK. AFTER THE PUMP GEAR HAS BEEN BROKEN INSIDE THE TRANSMISSION, ALL FORWARD AND REVERSE GEARS IMMEDIATELY STOP FUNCTION AND IN MOST INSTANCES THE VEHICLE SHUTS OFF. THIS COULD RESULT IN POTENTIAL HARM OR EVEN DEATH OF THE DRIVER AND/OR PASSENGER AS THE VEHICLE LOSES ALL MOVING POWER WHICH CAN CAUSE AN ACCIDENT WITH OTHER VEHICLES ON THE ROAD. MITSUBISHI HAS RECENTLY CREATED AN UPDATED VERSION OF THE WAVE SPRING WITHOUT ISSUING A RECALL, WHICH NOW IS A ONE PIECE INSTEAD OF THE COIL SETUP AND HAS A LESS CHANCE OF BREAKING. TO MANY MITSUBISHI/DODGE OWNERS THIS UPDATE WAS DISCOVERED AFTER THEY HAVE HAD THEIR VEHICLE IN A TRANSMISSION SHOP WITH A HEFTY BILL TO PAY EVEN THOUGH IT WAS MITSUBISHI'S FAULT FOR ENGINEERING A FAULTY PART IN THEIR TRANSMISSION. ALL ONE PERSON WOULD NEED TO FIND OUT ABOUT THIS ISSUE IS SEARCH THE INTERNET WITH THE TRANSMISSION CODE (F4A51) AND THIS ISSUE IS WELL DOCUMENTED, EVEN RESEARCHED BY TRANSMISSION DIGEST (A SPECIALTY MAGAZINE). NOT ONLY IS THIS A LARGE INCONVENIENCE TO MOST, IT IS ALSO A HAZARD TO ONES LIFE. MITSUBISHI SHOULD RECALL ALL VEHICLES WHICH CONTAIN THE F4A51 AUTOMATIC TRANSMISSION TO PERFORM THE WAVE SPRING AND FILTER UPDATE OR REIMBURSE THOSE WHO HAVE ALREADY HAD IT DONE AT THEIR COST. THIS IS AN ISSUE THAT NEEDS TO BE ADDRESSED AS IF YOU OWN A VEHICLE WITH THE F4A51
NHTSA complaint #10840127 — an unverified report by a vehicle owner.
at 170,000 milesLAS Vegas, NVCrash
STEERING
TL* THE CONTACT OWNS A 2003 MITSUBISHI ECLIPSE. WHILE VEERING TO THE LEFT AT APPROXIMATELY 25 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. AS A RESULT, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.
NHTSA complaint #10795060 — an unverified report by a vehicle owner.
at 150,000 milesCharlston, SC
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2003 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT WHILE DRIVING, THERE WAS AN ODOR OF FUEL PRESENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO INDICATED THAT WATER HAD LEAKED FROM THE FLOOR BOARD CAUSING THE BRAKE PEDAL TO BECOME SLIPPERY. IN ADDITION, THE VEHICLE WOULD NOT START. WHILE CHECKING THE BATTERY CONNECTION THE CONTACT DISCOVERED THAT THE BATTERY CABLE WAS SMOKING AND HAD MELTED. THE VEHICLE WAS TAKEN AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE AIR CONDITIONING HOSE THAT FAILED CAUSED THE WATER LEAK. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
NHTSA complaint #10778019 — an unverified report by a vehicle owner.
at 150,000 milesCharlston, SC
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT WHILE DRIVING, THERE WAS AN ODOR OF FUEL PRESENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO INDICATED THAT WATER HAD LEAKED FROM THE FLOOR BOARD CAUSING THE BRAKE PEDAL TO BECOME SLIPPERY. IN ADDITION, THE VEHICLE WOULD NOT START. WHILE CHECKING THE BATTERY CONNECTION THE CONTACT DISCOVERED THAT THE BATTERY CABLE WAS SMOKING AND HAD MELTED. THE VEHICLE WAS TAKEN AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE AIR CONDITIONING HOSE THAT FAILED CAUSED THE WATER LEAK. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
NHTSA complaint #10778019 — an unverified report by a vehicle owner.
at 150,000 milesCharlston, SC
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT WHILE DRIVING, THERE WAS AN ODOR OF FUEL PRESENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO INDICATED THAT WATER HAD LEAKED FROM THE FLOOR BOARD CAUSING THE BRAKE PEDAL TO BECOME SLIPPERY. IN ADDITION, THE VEHICLE WOULD NOT START. WHILE CHECKING THE BATTERY CONNECTION THE CONTACT DISCOVERED THAT THE BATTERY CABLE WAS SMOKING AND HAD MELTED. THE VEHICLE WAS TAKEN AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE AIR CONDITIONING HOSE THAT FAILED CAUSED THE WATER LEAK. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
NHTSA complaint #10778019 — an unverified report by a vehicle owner.
at 180,845 milesTurlock, CACrash
AIR BAGS
TL* THE CONTACT OWNS A 2003 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE AIR BAG FAILED TO DEPLOY WHEN THE CONTACT REAR ENDED ANOTHER VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT BODY SHOP FOR FURTHER INSPECTION. THE CONTACT DID NOT SUFFER ANY INJURIES. A POLICE REPORT WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 180,845.
NHTSA complaint #10767489 — an unverified report by a vehicle owner.
at 165,281 milesTucson, AZ
VISIBILITY/WIPER
RECEIVED A SAFETY RECALL FROM MITSUBISHI ON THE PASSENGER SUN VISOR REQUIRING A TETHER STRAP. I CALLED THEIR TOLL FREE NUMBER TO LOCATE A DEALER TO INSTALL THE TETHER STRAP AS DIRECTED BY THE NOTICE. MITSUBISHI DOES NOT HAVE A DEALER IN TUCSON AND INFORMED ME WE NEEDED TO TAKE THE VEHICLE TO A PHOENIX DEALER, OVER A 100 MILES AWAY FOR THE REPAIR. THE COST OF GAS AND THE TRAVEL TIME (OFF WORK OR MISSING SCHOOL) IS HIGHER THAN THE PARTS AND LABOR FOR .5 OF AN HOUR LABOR. THEY HAVE NOT MADE ARRANGEMENTS WITH A LOCAL TUCSON CAR REPAIR FACILITY TO PERFORM THIS RECALL, NOR DID THEY OFFER TO SEND ME THE PARTS FOR SELF INSTALLATION. THIS SEEMS TO BE A VERY POOR RESPONSE TO A SAFETY RECALL NOTICE. CAN YOU ASSIST AS I KNOW THERE ARE MORE OF THE SAME VEHICLE IN TUCSON.
NHTSA complaint #10759618 — an unverified report by a vehicle owner.
at 132,000 milesMiddlebury, IN
EXTERIOR LIGHTING
FUEL MILEAGE IS BAD AND WHEN FILLING UP IF YOU CAN IT KEEPS CLICKING AND SMELLING LIKE FUEL INSIDE CAR. NO LIGHTING IN CAR AT ALL. HAD TO REPLACE SUSPENSION AS THE BOLTS WERE WORN. PAINT CHIPPING ALL OVER CAR. COOLING SYSTEM KEEPS FAILING AND SOMEHOW I HAVE WATER KEEPS COMING IN ON FLOOR BOARDS AND THE FLOOR IS SOAKED AND STINKS.
NHTSA complaint #10736178 — an unverified report by a vehicle owner.
at 132,000 milesMiddlebury, IN
SUSPENSION
FUEL MILEAGE IS BAD AND WHEN FILLING UP IF YOU CAN IT KEEPS CLICKING AND SMELLING LIKE FUEL INSIDE CAR. NO LIGHTING IN CAR AT ALL. HAD TO REPLACE SUSPENSION AS THE BOLTS WERE WORN. PAINT CHIPPING ALL OVER CAR. COOLING SYSTEM KEEPS FAILING AND SOMEHOW I HAVE WATER KEEPS COMING IN ON FLOOR BOARDS AND THE FLOOR IS SOAKED AND STINKS.
NHTSA complaint #10736178 — an unverified report by a vehicle owner.
at 144,000 milesFayetteville, NC
ELECTRICAL SYSTEM
MY VEHICLE HAS A BAD PAINT JOB, NEEDS TO BE REPAINTED. THE HEATER COIL IS LEAKING AND NEEDS TO BE REPLACED HAD ESTIMATE OF $1030.44 WITH NOT GUARANTEE THAT THE DASH WILL COME OUT IN ONE PIECE AND CAN BE PUT BACK INTO THE CAR WITHOUT BREAKING INTO SEVERAL PIECES. I FEEL THAT MITSUBISH PUT BAD PAINT JOBS ON THE CARS AND THEY SHOULD BE THE ONES TO REPAINT THE CAR, AND REPLACE THE HEATER COIL SO THE I WILL HAVE WORKING DEFROSTERS. MA 10/29/2015 UPDATED 12/06/2017
NHTSA complaint #10743320 — an unverified report by a vehicle owner.
at 132,000 milesMiddlebury, IN
FUEL/PROPULSION SYSTEM
FUEL MILEAGE IS BAD AND WHEN FILLING UP IF YOU CAN IT KEEPS CLICKING AND SMELLING LIKE FUEL INSIDE CAR. NO LIGHTING IN CAR AT ALL. HAD TO REPLACE SUSPENSION AS THE BOLTS WERE WORN. PAINT CHIPPING ALL OVER CAR. COOLING SYSTEM KEEPS FAILING AND SOMEHOW I HAVE WATER KEEPS COMING IN ON FLOOR BOARDS AND THE FLOOR IS SOAKED AND STINKS.
NHTSA complaint #10736178 — an unverified report by a vehicle owner.
at 109,000 milesMarietta, GA
STRUCTURE:BODY
TL*THE CONTACT OWNS A 2003 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT THE HATCH BACK AND SUN ROOF HAD WATER LEAKAGE. IN ADDITION, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
NHTSA complaint #10701095 — an unverified report by a vehicle owner.
at 109,000 milesMarietta, GA
VISIBILITY/WIPER
TL*THE CONTACT OWNS A 2003 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT THE HATCH BACK AND SUN ROOF HAD WATER LEAKAGE. IN ADDITION, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
NHTSA complaint #10701095 — an unverified report by a vehicle owner.
at 161,900 milesMadison, WI
WHEELS
DRIVING ON RESIDENTIAL STREET (APPROX. 20 MPH). CAR SHIFTED SLIGHTLY TO RIGHT AS I WAS ROUNDING A CURVE. CAME TO STOP SIGN AND REAR RIGHT WHEEL FELL OFF. THE HUB CRACKED AND BROKE OFF AT BEARING.. IT WAS A VERY CLEAN CUT AS THOUGH THERE WAS A DEFECT IN THE HUB. CAR TOWED TO REPAIR SHOP. $300 REPAIR BILL. REPAIRMAN SAID HE HAS NEVER SEEN THIS TYPE OF DAMAGE IN THE 40 YEARS HE HAS BEEN REPAIRING CARS. COULD HAVE BEEN VERY SERIOUS HAD I BEEN DRIVING AT A HIGHER SPEED AS ON AN OPEN HIGHWAY.
NHTSA complaint #10512693 — an unverified report by a vehicle owner.
Palatine, IL
STRUCTURE:BODY
I HAVE A 2003 STERLING SILVER METALLIC ECLIPSE WHICH I PURCHASED NEW IN 2002. I HAVE NOTICED THAT THE PAINT ON MY HOOD, ROOF AND TRUCK HAVE STARTED TO DELAMINATE AND THE PRIMER IS STARTING TO SHOW THROUGH. I ONLY HAVE 73,000 MILES ON THIS VEHICLE. I HAVE NOTICED A LOT OF OTHER 2003 ECLIPSES WITH THE SAME PROBLEM, IN THE SAME COLOR AS MINE AND ALSO IN BLACK. I WENT TO THE DEALER WHERE I PURCHASED MY ECLIPSE AND WAS TOLD THAT MITSUBISHI WAS HAVING A PAINT ISSUE FOR THIS MODEL. I AM HOPING THAT MITSUBISHI WILL STAND BEHIND THEIR NAME AND MAKE THIS RIGHT. I ALSO PURCHASED A 2003 CHEVY SILVERADO IN 2002 AND THAT PAINT JOB LOOKS LIKE THE DAY I DROVE IT OFF THE LOT. I SHOULD HAVE BOUGHT 2 OF THEM.
NHTSA complaint #10491944 — an unverified report by a vehicle owner.
at 95,000 milesGilbert, AZ
POWER TRAIN
TL* THE CONTACT OWNS A 2003 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT THE VEHICLE WOULD IDLE LOW, CAUSING IT TO STALL INTERMITTENTLY. THE DEALER ADVISED THE CONTACT TO REPLACE THE MANIFOLD. THE MANUFACTURER WAS AWARE OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. NO REPAIRS WERE PERFORMED. THE FAILURE MILEAGE WS 95,000 AND THE CURRENT MILEAGE WAS 99,450.
NHTSA complaint #10447784 — an unverified report by a vehicle owner.
at 68,000 milesJacksonville, NC
UNKNOWN OR OTHER
THIS VEHICLE SUDDENLY STARTED STALLING WHETHER IDLING, ACCELORATING, OR COASTING. IT WOULD THEN HAVE TROUBLE STARTING AND RUN FINE AGAIN. AFTER TAKING IT TO THE MITSUBSHI DEALERSHIP ON WESTERN BLVD IN JACKSONVILLE, NC, THEY COULD NOT DIAGNOSE IT BUT FOUND IN THEIR DATA BASE THAT THERE IS A TINY PART IN THE CRANK SHAFT THAT COULD CAUSE THIS PROBLEM. AFTER WAITING A WEEK FOR PARTS THEY REALIZED THEY HAD THE WRONG TOOL. ANOTHER WEEK WAITING FOR THE TOOL AND THE NEW PART DDID NOT FIX THE PROBLEM. ANOTHER WEEK OF KEEPING MY CAR THEY REPLACED THE FUEL INJECTION REGULATOR WITH A USED PART, THIS DID NOT FIX IT. ANOTHER WEEK WITH A NEW FUEL INJECTOR. NOW IT DOES NOT STALL BUT I CANT GET GAS IN THE GAS TANK, THE CAR SMELLS LIKE GAS, THERE IS STILL OCCASIONAL STALLING, AND THE NEW TIMING BELT THEY PUT ON SCREECHES WITH THE FIRST START OF THE DAY EVERYDAY. THE GAS TANK PROBLEM IS FOUND TO BE THAT THE VALVE IS STUCK IN THE FULL AND CLOSED POSITION AND WHOLE NEW GAS TANKIS RECOMMENDED. ANOTHER TWO WEEKS AND STILL WAITING ON THE GAS TANK. MY CAR HAS BEEN IN THE SHOP SINCE AUGUST 22ND AND IT IS NOW OCTOBER FIRST AND MY CAR IS STILL UNSAFE TO DRIVE AND WAITING FOR PARTS. HOW IS IT THAT MITSUBISHI CAN ALLOW THEIR SERVICE DEPARTMENT TO TAKE THIS LONG, COST THIS MUCH, AND TO RETURN A VEHICLE TO THE CUSTOMER IN WORSE SHAPE THAN IT WAS GIVEN? I PAID FOR ALL OF THESE NEW PARTS AND LABOR, AND STILL HAVE A VEHICLE THAT I CANT USE. ALSO, AS A SIDE NOTE, IT IS BLACK WHICH MEANS THE CHEAP FACTORY CLEAR COAT IS COMING OFF, THE AC LEAKS ON THE DRIVERSIDE FLOOR, THE TRUNK DOES NOT OPEN WHEN YOU PULL THE LEVER...THESE ARE ALL THINGS THAT SHOULD NOT BE EXPIRED ON AN 03 VEHICLE AND ARE SO COMMON WITH THIS VEHICLE. THIS IS NOT ACCEPTABLE.
NHTSA complaint #10428608 — an unverified report by a vehicle owner.
at 68,000 milesJacksonville, NC
FUEL SYSTEM, GASOLINE
THIS VEHICLE SUDDENLY STARTED STALLING WHETHER IDLING, ACCELORATING, OR COASTING. IT WOULD THEN HAVE TROUBLE STARTING AND RUN FINE AGAIN. AFTER TAKING IT TO THE MITSUBSHI DEALERSHIP ON WESTERN BLVD IN JACKSONVILLE, NC, THEY COULD NOT DIAGNOSE IT BUT FOUND IN THEIR DATA BASE THAT THERE IS A TINY PART IN THE CRANK SHAFT THAT COULD CAUSE THIS PROBLEM. AFTER WAITING A WEEK FOR PARTS THEY REALIZED THEY HAD THE WRONG TOOL. ANOTHER WEEK WAITING FOR THE TOOL AND THE NEW PART DDID NOT FIX THE PROBLEM. ANOTHER WEEK OF KEEPING MY CAR THEY REPLACED THE FUEL INJECTION REGULATOR WITH A USED PART, THIS DID NOT FIX IT. ANOTHER WEEK WITH A NEW FUEL INJECTOR. NOW IT DOES NOT STALL BUT I CANT GET GAS IN THE GAS TANK, THE CAR SMELLS LIKE GAS, THERE IS STILL OCCASIONAL STALLING, AND THE NEW TIMING BELT THEY PUT ON SCREECHES WITH THE FIRST START OF THE DAY EVERYDAY. THE GAS TANK PROBLEM IS FOUND TO BE THAT THE VALVE IS STUCK IN THE FULL AND CLOSED POSITION AND WHOLE NEW GAS TANKIS RECOMMENDED. ANOTHER TWO WEEKS AND STILL WAITING ON THE GAS TANK. MY CAR HAS BEEN IN THE SHOP SINCE AUGUST 22ND AND IT IS NOW OCTOBER FIRST AND MY CAR IS STILL UNSAFE TO DRIVE AND WAITING FOR PARTS. HOW IS IT THAT MITSUBISHI CAN ALLOW THEIR SERVICE DEPARTMENT TO TAKE THIS LONG, COST THIS MUCH, AND TO RETURN A VEHICLE TO THE CUSTOMER IN WORSE SHAPE THAN IT WAS GIVEN? I PAID FOR ALL OF THESE NEW PARTS AND LABOR, AND STILL HAVE A VEHICLE THAT I CANT USE. ALSO, AS A SIDE NOTE, IT IS BLACK WHICH MEANS THE CHEAP FACTORY CLEAR COAT IS COMING OFF, THE AC LEAKS ON THE DRIVERSIDE FLOOR, THE TRUNK DOES NOT OPEN WHEN YOU PULL THE LEVER...THESE ARE ALL THINGS THAT SHOULD NOT BE EXPIRED ON AN 03 VEHICLE AND ARE SO COMMON WITH THIS VEHICLE. THIS IS NOT ACCEPTABLE.
NHTSA complaint #10428608 — an unverified report by a vehicle owner.
at 68,000 milesJacksonville, NC
FUEL SYSTEM, GASOLINE
THIS VEHICLE SUDDENLY STARTED STALLING WHETHER IDLING, ACCELERATING, OR COASTING. IT WOULD THEN HAVE TROUBLE STARTING AND RUN FINE AGAIN. AFTER TAKING IT TO THE MITSUBSHI DEALERSHIP ON WESTERN BLVD IN JACKSONVILLE, NC, THEY COULD NOT DIAGNOSE IT BUT FOUND IN THEIR DATA BASE THAT THERE IS A TINY PART IN THE CRANK SHAFT THAT COULD CAUSE THIS PROBLEM. AFTER WAITING A WEEK FOR PARTS THEY REALIZED THEY HAD THE WRONG TOOL. ANOTHER WEEK WAITING FOR THE TOOL AND THE NEW PART DID NOT FIX THE PROBLEM. ANOTHER WEEK OF KEEPING MY CAR THEY REPLACED THE FUEL INJECTION REGULATOR WITH A USED PART, THIS DID NOT FIX IT. ANOTHER WEEK WITH A NEW FUEL INJECTOR. NOW IT DOES NOT STALL BUT I CANT GET GAS IN THE GAS TANK, THE CAR SMELLS LIKE GAS, THERE IS STILL OCCASIONAL STALLING, AND THE NEW TIMING BELT THEY PUT ON SCREECHES WITH THE FIRST START OF THE DAY EVERYDAY. THE GAS TANK PROBLEM IS FOUND TO BE THAT THE VALVE IS STUCK IN THE FULL AND CLOSED POSITION AND WHOLE NEW GAS TANKIS RECOMMENDED. ANOTHER TWO WEEKS AND STILL WAITING ON THE GAS TANK. MY CAR HAS BEEN IN THE SHOP SINCE AUGUST 22ND AND IT IS NOW OCTOBER FIRST AND MY CAR IS STILL UNSAFE TO DRIVE AND WAITING FOR PARTS. HOW IS IT THAT MITSUBISHI CAN ALLOW THEIR SERVICE DEPARTMENT TO TAKE THIS LONG, COST THIS MUCH, AND TO RETURN A VEHICLE TO THE CUSTOMER IN WORSE SHAPE THAN IT WAS GIVEN? I PAID FOR ALL OF THESE NEW PARTS AND LABOR, AND STILL HAVE A VEHICLE THAT I CANT USE. ALSO, AS A SIDE NOTE, IT IS BLACK WHICH MEANS THE CHEAP FACTORY CLEAR COAT IS COMING OFF, THE AC LEAKS ON THE DRIVERSIDE FLOOR, THE TRUNK DOES NOT OPEN WHEN YOU PULL THE LEVER...THESE ARE ALL THINGS THAT SHOULD NOT BE EXPIRED ON AN 03 VEHICLE AND ARE SO COMMON WITH THIS VEHICLE. THIS IS NOT ACCEPTABLE.
NHTSA complaint #10428223 — an unverified report by a vehicle owner.
