Owners have filed 10 complaints
about the 2008 Monaco Coach Cayman with NHTSA between 2009 and 2016.
The largest single group is the suspension.
Across this model's run it ranks 2 of 3 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 43
Against the median year of the Monaco Coach Cayman. 50 means typical for this
model; 100 means roughly double.
Severity — 52
10% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
80% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2008 compares with every other Monaco Coach Cayman
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2008 Monaco Coach Cayman
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Suspension
770.0%
Median failure at 18,000 miles
Other & Unspecified
110.0%
Median failure at 41,830 miles
Equipment & Accessories
110.0%
Median failure at 2,300 miles
Body & Structure
110.0%
Median failure at 8,753 miles
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
440.0%
10,000 – 24,999 miles
220.0%
25,000 – 49,999 miles
440.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jul 2009peak 2Jul 2016
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 3,109 milesHouston, TX3 injured
SUSPENSION:FRONT
2008 MONACO CAYMAN XL MOTORHOME....FRONT AIR SUSPENSION SYSTEM FAILED RESULTING IN THE VIOLENT BOUNCING AND BANGING OF THE BUS. WAS EXTREMELY HARD TO CONTROL THE VIOLENT BOUNCING AND BEATING INSIDE THE BUS. THREE PASSENGERS IN THE BUS HAD VARIOUS BACK RELATED AILMENTS FROM THE VIOLENT CONDITIONS INSIDE THE BUS. I WAS NEVER WARNED OF THIS TYPE OF SUSPENSION FAILURE LEADING TO THE VIOLENT CONDITION AND INABILITY TO CONTROL THE BUS. WE WERE VERY LUCKY NOT TO HAVE BEEN INVOLVED IN A CRASH. A RIDE HEIGHT SENSOR ROD SEPARATED FROM THE FRAME OF THE BUS AND ALLOWED THE FRONT AIR SUSPENSION TO FAIL. IT IS HELD IN PLACE BY A QUARTER INCH BOLT WHICH APPARENTLY CAME LOOSE AND FELL OFF THE SENSOR ARM. THIS BUS WAS PURCHASED NEW IN DECEMBER OF 2008 AND HAS 3,000 MILES ON IT. HARDLY ENOUGH WEAR TO UNDERSTAND HOW THIS SITUATION HAPPENED. I THINK PEOPLE NEED TO BE MADE AWARE OF HOW DANGEROUS THIS SITUATION MAY BE, AND WARNED NOT TO ATTEMPT DRIVING THIS VEHICLE UPON SUCH A FAILURE. OUR FAILURE HAPPENED WHILE TRAVELING, AND WAS EXTREMELY DANGEROUS, AS WE WERE TRANSPORTING AN ELDERLY MAN HOME AFTER BACK SURGERY. HIS CONDITION WORSENED AFTER BEING BEATEN AROUND IN THIS VIOLENT INCIDENT. THERE WAS NEVER ANY INDICATION THAT THE AIR RIDE SUSPENSION FAILED, AS THE AIR PRESSURE GAUGES INSIDE THE DRIVING COMPARTMENT STAYED AT THE PROPER LEVEL.
NHTSA complaint #10276389 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 17,500 milesWichita, KS
SUSPENSION
TL* THE CONTACT OWNS A 2008 MONACO COACH CAYMAN RV. WHILE DRIVING APPROXIMATELY 50 MPH, A LOUD BANGING NOISE EMITTED FROM THE REAR OF THE VEHICLE AS IT BEGAN TO FISHTAIL UNCONTROLLABLY. THE CONTACT WAS ABLE TO REGAIN CONTROL OF THE VEHICLE AND MANEUVERED TO THE SIDE OF THE ROAD. THE CONTACT OBSERVED THAT THE REAR AXLE HOUSING SEPARATED. AS A RESULT, THE PASSENGER SIDE DUAL TIRES WERE PUSHED TO THE REAR WHEEL WELL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THAT THE SUSPENSION AIR SPRINGS, REAR AXLE HOUSING, AND RELATED COMPONENTS WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,500.
NHTSA complaint #10887698 — an unverified report by a vehicle owner.
at 27,000 milesMilford, MI
SUSPENSION
TL* THE CONTACT OWNS A 2008 MONACO COACH CAYMAN RV. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE TRAILING ARM BROKE IN HALF WITH NO WARNING. ALSO, THE CONTACT MENTIONED THAT THE AXLE SHIFTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION OF THE TRAILING ARM FOR ANY CRACKS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 27,000. THE CURRENT MILEAGE WAS 31,000.
NHTSA complaint #10542816 — an unverified report by a vehicle owner.
at 18,000 milesPilot Hill, CA
SUSPENSION
JUST COMING BACK FROM A TRIP PULLED IN MY DRIVEWAY HEARD A LARGE BANG, TOOK THE COACH EIGHT MILES DOWN THE ROAD NOTICED A LOT OF SWAYING LOOKED UNDER PASSENGER SIDE REAR TRAILING ARM IS BROKEN RIGHT THE DIFFERENTIAL HOUSING. CALLED NAVSTAR WHICH NOW OWNS MONACO THEY WILL NOT WARRANTY THIS, IT IS A RR4R CHASSIS I AM GLAD WE JUST MOVING SLOW WHEN IT BROKE.
NHTSA complaint #10504538 — an unverified report by a vehicle owner.
at 41,830 milesSAN Angelo, TX
UNKNOWN OR OTHER
WE WERE LEAVING LEBANON,VA HEADING HOME TO TEXAS..AS WE PULLED ONTO A HIGHWAY THE COACH WAS WEAVING,ROCKING, AND COULD NOT HOLD IT ON THE ROAD. PULLED OVER AND CRAWLED UNDER COACH AND FOUND TRAILING ARM WAS COMPLETELY BROKEN ON DRIVERS SIDE. WE DROVE VERY SLOWLY APPROXIMATELY 1 MILE TO A GARAGE. THEY CONFIRMED TRAILING ARM WAS BROKEN. WE ORDERED A REPLACEMENT KIT (BOTH ARMS)WHICH ARRIVED THE NEXT DAY..THEY INSTALLED IT AND WE WERE ON OUR WAY HOME..I THANK GOD WE WERE NOT GOING 65 MPH DOWN THE INTERSTATE. PLEASE INFORM OTHERS SO NO ONE GETS KILLED FROM THIS DEFECT.
NHTSA complaint #10445923 — an unverified report by a vehicle owner.
at 41,830 milesSAN Angelo, TX
SUSPENSION
WE WERE LEAVING LEBANON,VA HEADING HOME TO TEXAS..AS WE PULLED ONTO A HIGHWAY THE COACH WAS WEAVING,ROCKING, AND COULD NOT HOLD IT ON THE ROAD. PULLED OVER AND CRAWLED UNDER COACH AND FOUND TRAILING ARM WAS COMPLETELY BROKEN ON DRIVERS SIDE. WE DROVE VERY SLOWLY APPROXIMATELY 1 MILE TO A GARAGE. THEY CONFIRMED TRAILING ARM WAS BROKEN. WE ORDERED A REPLACEMENT KIT (BOTH ARMS)WHICH ARRIVED THE NEXT DAY..THEY INSTALLED IT AND WE WERE ON OUR WAY HOME..I THANK GOD WE WERE NOT GOING 65 MPH DOWN THE INTERSTATE. PLEASE INFORM OTHERS SO NO ONE GETS KILLED FROM THIS DEFECT.
NHTSA complaint #10445923 — an unverified report by a vehicle owner.
at 8,753 milesKeller, TX
SUSPENSION
2008 MONACO CAYMAN RR4R CHASSIS-PURCHASED BRAND NEW IN 2009. AT THE TIME OF FAILURE THE MOTORCOACH HAD LESS THAN 10K MILES. DRIVING ON SMOOTHLY PAVED TEXAS STATE HIGHWAY AT LESS THAN 35 MILES PER HOUR. THERE WAS AN OCCASIONAL ROLLING HILL THAT WOULD CAUSE THE RV TO BOUNCE A LITTLE BIT. THE REAR OF THE MOTORCOACH DROPPED SIGNIFICANTLY TOWARDS THE GROUND, THE REAR MUDFLAP WAS DRAGGING THE GROUND AND THE MOTORHOME INSTANTLY BEGAN VIBRATING AND HANDLING IN A SQUIRRELLY MANNER AND WITH VIBRATION IN THE STEERING WHEEL AS THE COACH WAS COASTED WHILE IT SHIMMIED TOWARDS THE SHOULDER OF THE ROAD TO A COMPLETE STOP. NEWLY MANUFACTURED REENGINEERED STUDIER TRAILING ARMS WERE OBTAINED AND INSTALLED BY A MONACO CERTIFIED REPAIR CENTER. THE BROKEN TRAILING ARMS WERE THE SAME PART RECALLED ON EARLIER RR4R CHASSIS MODELS DUE TO THIS SAME FAILURE. THE RECALL ON THE EARLIER MODELS DID NOT COVER MY NEWER MODEL BUT SHOULD HAVE SINCE IT IS THE SAME OEM INSTALLED PART WHICH EXPERIENCED THE SAME FAILURE THAT THE RECALL WAS INITIALLY BASED ON. WE WERE TOLD THAT WE WERE "LUCKY" BY THE RV TOW EXPERT THAT WE WERE TRAVELING SO SLOWLY AT THE TIME OF FAILURE OTHERWISE OUR COACH MAY HAVE ROLLED OR THE REAR AXLE MAY HAVE CAME ALL THE WAY OUT FROM UNDER THE COACH. THIS ONLY HAPPENED ONCE ON MY COACH BECAUSE THE TRAILING ARMS WERE REPLACED WITH A STURDIER PART MADE BY A NEW MANUFACTURER.
NHTSA complaint #10345761 — an unverified report by a vehicle owner.
at 8,753 milesKeller, TX
STRUCTURE
2008 MONACO CAYMAN RR4R CHASSIS-PURCHASED BRAND NEW IN 2009. AT THE TIME OF FAILURE THE MOTORCOACH HAD LESS THAN 10K MILES. DRIVING ON SMOOTHLY PAVED TEXAS STATE HIGHWAY AT LESS THAN 35 MILES PER HOUR. THERE WAS AN OCCASIONAL ROLLING HILL THAT WOULD CAUSE THE RV TO BOUNCE A LITTLE BIT. THE REAR OF THE MOTORCOACH DROPPED SIGNIFICANTLY TOWARDS THE GROUND, THE REAR MUDFLAP WAS DRAGGING THE GROUND AND THE MOTORHOME INSTANTLY BEGAN VIBRATING AND HANDLING IN A SQUIRRELLY MANNER AND WITH VIBRATION IN THE STEERING WHEEL AS THE COACH WAS COASTED WHILE IT SHIMMIED TOWARDS THE SHOULDER OF THE ROAD TO A COMPLETE STOP. NEWLY MANUFACTURED REENGINEERED STUDIER TRAILING ARMS WERE OBTAINED AND INSTALLED BY A MONACO CERTIFIED REPAIR CENTER. THE BROKEN TRAILING ARMS WERE THE SAME PART RECALLED ON EARLIER RR4R CHASSIS MODELS DUE TO THIS SAME FAILURE. THE RECALL ON THE EARLIER MODELS DID NOT COVER MY NEWER MODEL BUT SHOULD HAVE SINCE IT IS THE SAME OEM INSTALLED PART WHICH EXPERIENCED THE SAME FAILURE THAT THE RECALL WAS INITIALLY BASED ON. WE WERE TOLD THAT WE WERE "LUCKY" BY THE RV TOW EXPERT THAT WE WERE TRAVELING SO SLOWLY AT THE TIME OF FAILURE OTHERWISE OUR COACH MAY HAVE ROLLED OR THE REAR AXLE MAY HAVE CAME ALL THE WAY OUT FROM UNDER THE COACH. THIS ONLY HAPPENED ONCE ON MY COACH BECAUSE THE TRAILING ARMS WERE REPLACED WITH A STURDIER PART MADE BY A NEW MANUFACTURER.
NHTSA complaint #10345761 — an unverified report by a vehicle owner.
at 31,659 milesGrass Valley, CA
SUSPENSION:REAR
TRAILING ARM FAILURE 2008 MONACO MOTOR HOME,ONE HAD A CATASTROPHIC FAILURE AND THE OUTER ONE WAS CRACKED CALLING FOR THE REPLACEMENT OF THE TWO WITH AFTER MARKET UNITS THAT ARE EXTRA HD.
NHTSA complaint #10335744 — an unverified report by a vehicle owner.
at 2,300 milesWebster, NY
EQUIPMENT ADAPTIVE/MOBILITY
WE PURCHASED A NEW 2008 MONACO MOTOR HOME IN JUNE OF 2009. ON A TRIP TO NEWBURGH NY WE ENCOUNTERED RAIN. UPON ARRIVING AT OUR DESTINATION THE AUTOMATIC STEP DID NOT DEPLOY WHEN THE COACH DOOR WAS OPENED TO EXIT. THIS IS A VERY DANGEROUS SITUATION SINCE THE STEP IS DESIGNED TO OPERATE AUTOMATICALLY WHENEVER THE DOOR IS OPENED AND THERE ARE NO WARNINGS SIGNALING OPERATIONAL FAILURE.THE COACH IS APPROXIMATELY 18 INCHES FROM THE GROUND AND A FALL FROM THIS HEIGHT WOULD BE LIFE THREATENING. I FOLLOWED THE MANUFACTURER'S TROUBLE SHOOTING CHECK LIST TO ATTEMPT TO DIAGNOSE THE PROBLEM AND DISCOVERED THAT THE UPPER PLATFORM OF THE STEP HAD RETAINED WATER WHICH LEAKED DOWN INTO THE LIGHT AND THE CONTROL MODULE MOUNTED UNDER THE STEP. THE LIGHT LENS WAS COMPLETELY FULL OF WATER. I REMOVED THE LENS AND DRAINED IT OUT. AFTER A PERIOD OF TIME THE MODULE DRIED OUT SUFFICIENTLY FOR IT TO WORK. INITIALLY, I E-MAILED THE MANUFACTURER FOR WARRANTY REPLACEMENT OF THE DAMAGED COMPONENTS. THE MANUFACTURER'S REPRESENTATIVE DENIED THAT THEY HAD EVER HAD THIS PROBLEM BEFORE ,OFFERED NO HELP WHATSOEVER AND REFUSED TO ADMIT TO ANY WARRANTY CULPABILITY. SUBSEQUENTLY I SENT A REGISTERED LETTER TO MR. JASON LIPPERT THE PRESIDENT/CEO OF DREW INDUSTRIES, MANUFACTURER OF THE PRODUCT. A FEW DAYS LATER I RECEIVED THE REPLACEMENT PARTS REQUESTED PLUS A TUBE OF SILICONE SEALANT. THERE WERE NO INSTRUCTIONS ON HOW TO APPLY THE SEALANT OR REPLACE THE PARTS OR HOW TO REMEDIATE THE WATER RETAINAGE PROBLEM. I ALSO NOTICED THAT THE NEW CONTROL MODULE HAS A SEALANT THROUGHOUT THE AREA WHERE THE ELECTRICAL WIRING ENTERS THE MODULE INDICATING TO ME THAT SOME EFFORT WAS BEING MADE TO SEAL NEWER UNITS FROM WATER INTRUSION. I'M CONVINCED THAT THE MANUFACTURER IS WELL AWARE OF THIS PROBLEM AND IS CHOOSING TO IGNORE IT AND DENY ANY RESPONSIBILITY. THIS IS A VERY SERIOUS SITUATION AND COULD LEAD TO BODILY INJURY OR DEATH. THE MANUFACTURER IS DREW INDUSTRIES 2730 COLLEGE AVE GOSHEN IND. 46528.
NHTSA complaint #10294213 — an unverified report by a vehicle owner.
at 3,109 milesHouston, TX3 injured
SUSPENSION:FRONT
2008 MONACO CAYMAN XL MOTORHOME....FRONT AIR SUSPENSION SYSTEM FAILED RESULTING IN THE VIOLENT BOUNCING AND BANGING OF THE BUS. WAS EXTREMELY HARD TO CONTROL THE VIOLENT BOUNCING AND BEATING INSIDE THE BUS. THREE PASSENGERS IN THE BUS HAD VARIOUS BACK RELATED AILMENTS FROM THE VIOLENT CONDITIONS INSIDE THE BUS. I WAS NEVER WARNED OF THIS TYPE OF SUSPENSION FAILURE LEADING TO THE VIOLENT CONDITION AND INABILITY TO CONTROL THE BUS. WE WERE VERY LUCKY NOT TO HAVE BEEN INVOLVED IN A CRASH. A RIDE HEIGHT SENSOR ROD SEPARATED FROM THE FRAME OF THE BUS AND ALLOWED THE FRONT AIR SUSPENSION TO FAIL. IT IS HELD IN PLACE BY A QUARTER INCH BOLT WHICH APPARENTLY CAME LOOSE AND FELL OFF THE SENSOR ARM. THIS BUS WAS PURCHASED NEW IN DECEMBER OF 2008 AND HAS 3,000 MILES ON IT. HARDLY ENOUGH WEAR TO UNDERSTAND HOW THIS SITUATION HAPPENED. I THINK PEOPLE NEED TO BE MADE AWARE OF HOW DANGEROUS THIS SITUATION MAY BE, AND WARNED NOT TO ATTEMPT DRIVING THIS VEHICLE UPON SUCH A FAILURE. OUR FAILURE HAPPENED WHILE TRAVELING, AND WAS EXTREMELY DANGEROUS, AS WE WERE TRANSPORTING AN ELDERLY MAN HOME AFTER BACK SURGERY. HIS CONDITION WORSENED AFTER BEING BEATEN AROUND IN THIS VIOLENT INCIDENT. THERE WAS NEVER ANY INDICATION THAT THE AIR RIDE SUSPENSION FAILED, AS THE AIR PRESSURE GAUGES INSIDE THE DRIVING COMPARTMENT STAYED AT THE PROPER LEVEL.
NHTSA complaint #10276389 — an unverified report by a vehicle owner.