Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2003 Newmar Mountain Aire
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Brakes
660.0%
Median failure at 26,500 miles
Equipment & Accessories
220.0%
Median failure at 27,272 miles
Other & Unspecified
110.0%
0 crashes, 1 fires · median 35,000 mi
Windows, Mirrors & Wipers
110.0%
Median failure at 33,000 miles
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Sep 2004peak 1Mar 2017
Recalls on the 2003 Newmar Mountain Aire
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2004201123 units in Canada
Brakes
On certain vehicles built on FCCC XC motorhome chassis, in a situation where multiple alarms are active, a Check Engine, Stop Engine, or similar warning indicator is given priority over the Low Air alarm by the instrument system controller software. If the operator does not acknowledge these higher priority alarms a Low Air alarm may not be displayed. This is a non-compliance with the low air warning requirements of CMVSS 121. Correction: Dealers will reprogram the Multi-Module Data Controller (MMDC).
Reports where the owner recorded a crash, a fire, an injury or a death.
at 35,000 milesSeaford, VAFire
UNKNOWN OR OTHER
NORCOLD 1200 RECALL, BACK OF REFRIDGE CAUGHT FIRE WHILE ON GAS SETTING IN DRIVEWAY AT MY HOME AFTER A RETURN TRIP TO FLA.
NHTSA complaint #10958794 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 35,000 milesSeaford, VAFire
UNKNOWN OR OTHER
NORCOLD 1200 RECALL, BACK OF REFRIDGE CAUGHT FIRE WHILE ON GAS SETTING IN DRIVEWAY AT MY HOME AFTER A RETURN TRIP TO FLA.
NHTSA complaint #10958794 — an unverified report by a vehicle owner.
at 16,400 milesBritt, MN
SERVICE BRAKES
I DELIVERED OUR RV TO A CERTIFIED WORKHORSE REPAIR CENTER TO HAVE THE #51101-C BRAKE RECALL ADDRESSED. THE WORKMANSHIP WAS EXCELLENT. MY COMPLAINT IS WORKHORSE DOES NOT WANT TO PAY FOR THE COMPLETE REPAIR. THEIR ARGUMENT IS THAT THE RV WASN'T DRIVEN ENOUGH. I PURCHASED THIS RV USED AND FOUND OUT ABOUT THE RECALL WHEN I REGISTERED IT WITH WORKHORSE.COM. WHEN YOU READ THE TROUBLE TREE, PARAGRAPH 1.3/A, ALL THESE PARTS WERE CHANGED AND COMPLETED IN STEPS 8 & 9. THE TROUBLE TREE SAYS IT IS COVERED BUT THE WORKHORSE SERVICE DEPT. DOESN'T WANT TO PAY FOR THE COMPLETE BILLING. IN MY OPINION, THEY SHOULD. PLEASE FEEL FREE TO CONTACT ME WITH YOUR RESPONSE.
NHTSA complaint #10537041 — an unverified report by a vehicle owner.
BOX Elder, SD
TRAILER HITCHES
TL*THE CONTACT OWNS A 2003 NEWMAR MOUNTAIN AIRE MOTORHOME 3778. THE CONTACT STATED THAT THE HITCH FRACTURED WHERE IT WAS WELDED WHILE PULLING ANOTHER VEHICLE. THE DEALER WAS NOTIFIED AND PROVIDED THE FAILURE INFORMATION TO THE MANUFACTURER ON THE CONTACTS BEHALF. THE CURRENT AND FAILURE MILEAGES WERE 61,000. THE VIN WAS UNAVAILABLE. UPDATED 06/30/11 *BF UPDATED 3/01/2012
NHTSA complaint #10407011 — an unverified report by a vehicle owner.
at 33,000 milesThomasville, AL
VISIBILITY
TL*THE CONTACT OWNS A 2003 NEWMAR MOUNTAIN AIRE RECREATIONAL VEHICLE A CLASS. THE WINDSHIELD SEPARATED AT THE DRIVERS UPPER LEFT SIDE. THE CONTACT TOOK THE RECREATIONAL VEHICLE TO A LOCAL GLASS SHOP WHO REPLACED THE WINDSHIELD THREE TIMES, BUT THE FAILURE WAS NOT CORRECTED. THE WINDSHIELD CONTINUED TO SEPARATE AT THE DRIVER UPPER LEFT SIDE. THE MANUFACTURER WILL BE CONTACTED. THE FAILURE MILEAGE WAS 33,000 AND THE CURRENT MILEAGE WAS 42,020.
NHTSA complaint #10398108 — an unverified report by a vehicle owner.
Slingerlands, NY
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2003 NEWMAR MOUNTAIN AIRE MOTOR HOME WITH A WORKHORSE W22 CHASSIS. THE CONTACT REFERENCED RECALL 09V217000, SERVICE BRAKES, HYDRAULIC THE CONTACT WAS UPSET THAT THE PARTS HAS NOT COME IN AFTER MORE THAN 1 YEAR. HE STATED HE RECEIVED A RECALL LETTER IN MAY 2009, DECEMBER 2009 AND SEPTEMBER 2010. THE CONTACT STATED HE CHECKED 2 DAYS AGO AND THE PARTS WERE STILL NOT IN FOR THE RECALL. THE CONTACT STATED HE HAS NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS APPROXIMATELY 67,000.
NHTSA complaint #10360294 — an unverified report by a vehicle owner.
at 30,500 milesHolland, MI
SERVICE BRAKES, HYDRAULIC
A BURNING SMELL WAS COMING FROM THE FRONT OF THE VEHICLE AND THE BRAKES WERE BEGINNING TO GRAB AND NOT RELEASE. AFTER SITTING FOR AN HOUR THE BRAKES COOLED ENOUGH TO DRIVE TO CUMMINS-BRIDGEWAY, WHO ARE THE LOCAL WORKHORSE SERVICE GARAGE. THEY EXAMINED THE BRAKES, SAID THEY HAD OVERHEATED BUT THEY WERE OK TO DRIVE ON VACATION AND CHARGED $70.70 FOR THE INSPECTION. ON JUNE 26, IN LANCASTER, PA THE SAME PROBLEM OCCURRED. KNOWING THE DIAGNOSIS WE JUST CANCELLED VACATION AND BROUGHT THE MOTORHOME BACK HOME.
NHTSA complaint #10284499 — an unverified report by a vehicle owner.
at 37,000 milesHarlingen, TX
SERVICE BRAKES, HYDRAULIC
RIGHT FRONTS BRAKE LOCK UP CAUSING LOSS OF CONTROL PULLED ME INTO THE DITCH. SECOND PROBLEM 2000 THOUSAND MILES LATER, RIGHT REAR BRAKE DRAGGING AND OVER HEATING. RIGHT FRONT WHEEL OVER HEATED AND CAUSED OIL TO BOIL OUT OF BEARING, TOWED TO REPAIR SHOP FOR FIX.
NHTSA complaint #10246619 — an unverified report by a vehicle owner.
at 22,500 milesMadison, WI
SERVICE BRAKES, HYDRAULIC
ABS BRAKE FAILURE AND LOSS OF CRUISE CONTROL. HAPPENED DURING STOP AND GO TRAFFIC. CALIPERS HUNG UP AND OVER HEATED BRAKES BURNING OUT ABS SENSOR. SAME PROBLEM ON 2002, 2001 WORKHORSE CHASSIS. RECALL SHOULD HAVE INCLUDED 2003 AS PROBLEM IS THE SAME. MANY COMPLAINTS ABOUT SAME YEAR AND SAME SITUATION AS MINE. WORKHORSE SHOULD HAVE NOTIFIED OWNERS TO LUBE CALIPER SLIDES IMMEDIATELY.
NHTSA complaint #10238036 — an unverified report by a vehicle owner.
Gulf Shores, AL
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
RECALL CAMPAIGN 04V084000 CONCERNING WORKHORSE-BOSCH ZOPS BRAKE CALIPERS: AFTER HAVING RECALL REPAIRS PERFORMED, WITHIN 800 MILES OR LESS, THE BRAKES LOCKED UP, AND ALMOST CAUSED A VEHICLE CRASH. THE CONSUMER TOOK THE VEHICLE TO ANOTHER DEALER, WHO INFORMED THE CONSUMER THAT THIS VEHICLE'S RECALL REPAIRS WERE NOT PERFORMED. *AK THE FRONT BEARINGS KEPT LOSING FLUIDS. BOTH INNER WHEEL SEALS WERE LEAKING THEREFORE BOTH FRONT INNER AND OUTER SEALS ON THE ROTORS WERE REPLACED.
NHTSA complaint #10115132 — an unverified report by a vehicle owner.
at 27,272 milesSAN Antonio, TX
TRAILER HITCHES
WHILE DRIVING AT A LOW SPEED, THE TRAILER HITCH BROKE IN HALF WHILE THE TOWING A VEHICLE. THE TRAILER WAS MANUFACTURED WITH A HIDDEN HITCH, SERIAL 64-6100 , FIVE THOUSAND POUND WEIGHT. THE MOTOR HOME WAS DAMAGED AND THE VEHICLE WHICH WAS BEING PULLED.*AK
NHTSA complaint #10090354 — an unverified report by a vehicle owner.