42 of the
262 complaints about the 2020 Nissan Altima are about the
electrical system — 16% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
21,171 miles.
I currently own a 2020 Nissan Altima with 49,186 miles and I am reporting a recurring power door lock failure. This vehicle was inspected at the Nissan of Cumming location this morning to confirm the issue. Three of the passenger-side door lock actuators have failed within a short period of time. The two rear door locks stopped working at the same time, and approximately two weeks later the front passenger door lock also stopped working. The driver's door has started to not unlock when turning the car off where it normally did up until recently. The affected doors do not respond to the interior power lock/unlock buttons or the key fob. When attempting to lock or unlock the doors electronically, I can hear the actuators attempting to operate, but the doors do not actually lock or unlock. The doors can only be locked or unlocked manually. This failure affects multiple doors and appears to be a premature component failure given the vehicle's mileage. A malfunctioning power lock system could create a safety concern if occupants are unable to quickly secure or unlock doors during an emergency situation or if electronic access is needed. I am requesting that the NHTSA investigate whether there is a broader defect involving door lock actuators or the power door lock system in 2019 - 2020 Altima vehicles. I have also submitted a case with Nissan Affairs. The case number is 56942179.
NHTSA complaint #11753776 — an unverified report by a vehicle owner.
Savage, MN
ELECTRICAL SYSTEM
Both passenger-side and driver's side rear door lock mechanisms ceased working. They do not work when attempting to lock/unlock the doors from the inside controls in the front seat. These doors also do not lock/unlock when using the remote key fob either. Both rear doors have to be lock/unlocked manually from the inside of the door.
NHTSA complaint #11751528 — an unverified report by a vehicle owner.
Chilhowie, VA
ELECTRICAL SYSTEM
The warming lights for different items come on at random. Examples :Low washer fluid, gas cap open, speedometer digital speed not showing.
NHTSA complaint #11750677 — an unverified report by a vehicle owner.
Odometer Fraud. The contact purchased a 2020 Nissan Altima. The contact became aware that there was a mileage discrepancy after the purchase. The vehicle was an independent dealer sale. At the time of the purchase, the vehicle mileage was 83,000. It was later discovered during routine maintenance with an authorized local dealer that the mileage was 125,000.
NHTSA complaint #11744494 — an unverified report by a vehicle owner.
San Diego, CA
ELECTRICAL SYSTEM
All four of my door lock actuators have went out without warning. This has caused stress and frustration due to not having the correct access to get in and out of my vehicle. The doors would not lock or unlock by pressing the buttons on the door or on the key itself. This has also caused a big safety concern. Being able to not open my car door is dangerous and could potentially hurt myself or others. I have contacted Nissan and they stated that there were not any recalls on my vehicle but I was suspicious since all lock actuators went out around the same time frame. I have paid to get 3/4 lock actuators replaced out of my own pocket with 1 lock actuator still not fixed. I was not made aware of the lock actuators failing and didn’t know that this was a problem a lot of other people were experiencing as well.
NHTSA complaint #11740834 — an unverified report by a vehicle owner.
Odometer Fraud - The contact purchased a 2020 Nissan Altima. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 10,976. When the vehicle was later taken to the dealer for diagnostic testing, the recorded mileage was 113,000.
NHTSA complaint #11734876 — an unverified report by a vehicle owner.
Denmark, WI
ELECTRICAL SYSTEM
This is my second Altima I bought. A 2016 and a 2020. Both vehicles had issues where the car door wouldn't open from the inside or outside due to the lock system. If my car is "locked" and I go to open the drivers door,. it sets off the theft alarm system. These issues cause major issues because if I get into an accident and am not able to open the car door I could possibly die from not being able to get to me fast enough, sitting too long, etc the possibilities are endless. Not to mention I get up pretty early sometimes so to hear a theft alarm at full maximum volume is frustrating to say in simple terms. Other issues include the volume on my car will randomly turn to max volume or turns off. Essentially an error electronically that affects numerous aspects and integrity of the vehicle itself.
NHTSA complaint #11717040 — an unverified report by a vehicle owner.
Dixon, CA
ELECTRICAL SYSTEM
Locks no longer work with key fob or button within car and sometimes even takes multiple attempts to manually unlock. This poses a danger if needed to enter or exit the car in a hurry.
NHTSA complaint #11703595 — an unverified report by a vehicle owner.
Essex, MD
ELECTRICAL SYSTEM
3 out of 4 of my doors have to be locked and unlocked by hand instead of using my Nissan key button to unlock my car. 3 of the motors are bad or it's some kind of electrical issue that goggle says is common in 2019 to 2020 Nissan Altimas. I feel like I shouldn't have to pay out of pocket myself to get this fixed if it's a noted common issue on goggle.
NHTSA complaint #11700858 — an unverified report by a vehicle owner.
Syracuse, NY
ELECTRICAL SYSTEM
All 4 door lock actuators have failed, no warning lamps indicating this issue, first appeared in 2024. Car has been broken into as a result
NHTSA complaint #11698768 — an unverified report by a vehicle owner.
Goodlettsville, TN
ELECTRICAL SYSTEM
My driver door does not lock and unlock automatically. This poses a risk because my door remains unlocked when I think that it is locked. Also, I have to go in through the backseat of the passenger seat in order to get in my car posing risk of someone coming up behind me. I had the back actuators replaced a couple of years ago, I asked about the front since the car was still under warranty and I was told they would not replace them since they were not acting up at the time. I was told at one point it would be around $800 to have the front ones repaired. The lock has been working intermittently probably for the last year and a half, but have now completely quit working.
NHTSA complaint #11690643 — an unverified report by a vehicle owner.
Kailua, HI
ELECTRICAL SYSTEM
Windshield Wiper Fluid Reservoir sensor going on even when reservoir is full. Gives drivers a warning light which is very distracting. If you go on line, this appears to be an extremely common problem that Nissan has not addressed. This can lead people to not know if they have fluid in reservoir as they will eventually ignore warning light or disconnect sensor (the two most common solutions in Nissan Altima forum).
NHTSA complaint #11668246 — an unverified report by a vehicle owner.
Chattanooga, TN
ELECTRICAL SYSTEM
My 2020 Nissan Altima Door actuators are all currently broken. The doors will not unlock with the fob and have to be manually unlocked. This can cause a huge safety issue if they are unable to be unlocked.
NHTSA complaint #11667349 — an unverified report by a vehicle owner.
The contact owns a 2020 Nissan Altima. The contact stated while using the key fob to unlock the doors, the rear driver’s and rear passenger’s side doors failed to unlock as needed. The contact also stated that over time, the front driver’s, and passenger’s side doors failed to open while using the key fob. In addition, it was difficult to unlock the front driver’s door manually with the key. The local dealer was notified of the failure and the contact was provided an estimate for the repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 45,000.
NHTSA complaint #11665872 — an unverified report by a vehicle owner.
Hesperia, CA
ELECTRICAL SYSTEM
The forward collision warning sensor,the rear collision sensor and the traction lights turns on and off from time to time . The transmission seems like its been force to accelerate
NHTSA complaint #11655580 — an unverified report by a vehicle owner.
Philadelphia, PA
ELECTRICAL SYSTEM
My issue began 1 month after buying the vehicle. Regardless if I'm on the highway or back road no transition from one lane to another needs to be initiated , my whole dash will light up red and the car will come to a complete stop , at this time I just hold on and brace myself .Im a RN w/2 kids I went back to the dealer they said they checked it out but on my own I found out the car was in 2 accidents those things were not revealed to me during the buying process. I didn't know how to report this Im pretty ignorant to this type of thing however I did complain to gm by way of phone few times I called early on. No one at the dealership will help. Im literally in fear of me and my children's life. I test my luck because I don't know what else to do and can't afford another vehicle. Please help this complete dead stop sometimes turns the back end of my vehicle if im going over 70 when it stops, for this reason I drive like 40mph. I hope knowing this issue you can help there is no reason I know of for this incident which is now happening approximately once a week. Again this happen almost immediately after buying ,I went to the Mngr no one will help but this is very scary for me and two children will it take a nurse dying in an accident before someone does something , I dont now what else to do Again out of nowhere no matter the speed the dash turns red all lights come on and vehicle comes to ABRUPT STOP.Thank you and its at this point once a week,by the way I only guessed the parts involved d/t effects of incident I do notknow which or what from the car would have these issues from because I absolutely bought it like this
NHTSA complaint #11620345 — an unverified report by a vehicle owner.
Tucson, AZ
ELECTRICAL SYSTEM
The brake switch keeps coming loose making it difficult to start the car when pressing the brake down. When the switch is not secure, the electrical connection is lost and it is very hard to press the brake down. What if this happens in the middle of traffic? The issue also causes the brake lights to remain on and not turn off. This has to be a faulty part. My car is a 2020 and the it's too soon for wear and tear.
NHTSA complaint #11614789 — an unverified report by a vehicle owner.
Chester, VA
ELECTRICAL SYSTEM
3 OF 4 VEHICLE DOOR LOCKS FAILED SIMULTANEOUSLY CAUSED DIFFICULTY TRYING TO SECURE THE VEHICLE. APPEARS TO BE A SAFETY VIOLATION IF VEHICLE CAN'T BE SECURED PROPERLY BY THE DRIVER. APPEARS TO BE A COMMON PROBLEM WITH THE NISSAN VEHICLES
NHTSA complaint #11604987 — an unverified report by a vehicle owner.
Katy, TX
ELECTRICAL SYSTEM
I was driving on the Freeway and without warning my car reduced speed. Then there was a warning bell that showed engine malfunction power reduced. Then the check engine light came and my rear and front warning indicator came on
NHTSA complaint #11595567 — an unverified report by a vehicle owner.
Dallas, TX
ELECTRICAL SYSTEM
I can be driving and all of a sudden the collision symbol starts flashing,it has done it at least ten times
NHTSA complaint #11577229 — an unverified report by a vehicle owner.
Park Rapids, MN
ELECTRICAL SYSTEM
Front crash warning malfunction on my dash
NHTSA complaint #11574172 — an unverified report by a vehicle owner.
New Berlin, WI
ELECTRICAL SYSTEM
The information system head unit crashes (reboots) on demand when a MS Teams call is answered or initiated via CarPlay. Crashing of the head unit is 1) very distracting to the driver 2) avoiding it requires attention and ability to first determine incoming call is from MS Teams and then reaching down and unplugging the phone prior to answering it, causing a loss of Navigation and yet more attention loss 3) This loss of attention can cause lane deviation, lack of following traffic signals and other incidents. Problem is universal in Nissan head units in this series, google Nissan Head Unit Teams for tens of thousands of hits. Dealer and Nissan corp notified and ignore the problem. Nissan's partner in infotainment, Renault had the same exact issue and corrected it with an over the air update so it is easily fixed. Dealer inspected, MS and Apple as well, both say head unit firmware is at fault. Failure has occurred from day one, car is defective because of this significant cause of distraction. Please get this fixed before people die (if they have not already)
NHTSA complaint #11545173 — an unverified report by a vehicle owner.
Chicago, ILFire
ELECTRICAL SYSTEM
Vehicle caught on fire while inside home @ 4:00am cst. Fire department and police department were at the scene as well. Fire department was forced to pry open the trunk to stop fire from spreading. Police gave police report at the scene due to the incident. State Farm is involved as well as the investigation team currently. State Farm insurance informed me to provide this information.
NHTSA complaint #11544009 — an unverified report by a vehicle owner.
at 21,171 milesMurfreesboro, TN
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
The contact owns a 2020 Nissan Altima. The contact stated while driving 40 MPH, the vehicle lost motive power with the key fob not available message displayed. There was no warning light illuminated. The contact stopped at a service center. The contact was able to restart the vehicle and drove the vehicle to the dealer. The vehicle was diagnosed and stated that the battery needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 21,171. The VIN was not available.
NHTSA complaint #11541959 — an unverified report by a vehicle owner.
San Jose, CA
ELECTRICAL SYSTEM
Transmissions seem to jerk a lot when slowing down and picking up speed again, also all 4 door locks have gave out being unable to lock or unlock the doors using the bottom or key, this is a hazard especially if you have children sitting in the back seats
NHTSA complaint #11538270 — an unverified report by a vehicle owner.
Thornton, CO
ELECTRICAL SYSTEM
Key system error Started a few months ago. It happens at random and when it does the car won't start. It on occasion will come on while driving which I read can cause loss of control and not being able to turn the vehicle off.
NHTSA complaint #11537782 — an unverified report by a vehicle owner.
Pembroke Pines, FL
ELECTRICAL SYSTEM
What component or system failed or malfunctioned and is available for inspection upon request? On June 6th, the vehicle started losing power when accelerating, happened at night when driving back home, and scared me because there were no lights indicating any issues. The following day, less than a mile from the dealership, all the dashboard lights turned on, the vehicle lost complete power, and then i turned vehicle off and try to turn it back on but it didn't started. I called a tow truck and left it at the dealer. They informed me that they would provide me with the reason for the failure by the end of the afternoon. I was later informed by the dealership that there was an electrical problem with the transmission system. The system failure was related to a power train not getting communication due to a broken/damage wire harness that was close to the left side powertrain/engine mount. The harness was damaged because of the engine mount bolts broke and metal part of the mount cut part of the harness, creating an electrical short to the powertrain system as seen in the attached photos. This kind of short can definitely create heat into the harness that could have gotten my car to catch fire. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the same dealer informed me about the damage, and they themselves were puzzled because they couldn't find an explanation for how this could happen, but they did not take any ownership by the fact that that defective engine mount could have had me into a major accident if I was driving in the highway. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? All the work was carried out at the dealership itself. And I don't think that the dealership send any notification to the manufacturer about the early failure of such an important component but going through different mechanics shops they all share the same opinion that the......
NHTSA complaint #11529027 — an unverified report by a vehicle owner.
Walkertown, NC
ELECTRICAL SYSTEM
All 4 door actuators have gone out. I cannot lock or unlock my car with the key fob or manually with the key from the outside. The driver side door is unable to be manually locked/unlocked causing me to get locked in and out of my car randomly. Within the last month, it has gotten more frequent with the driver said. The rear doors went bad months ago. The passenger door started approximately 2 months ago and the driver door within the last month. This was confirmed by Modern Nissan in Winston Salem, NC on 06/10/2023 and I got a second opinion on 06/16/2023 who also confirmed all 4 door actuators needed to be replaced. There were no warning lights or messages.
NHTSA complaint #11527486 — an unverified report by a vehicle owner.
at 55,000 milesShoreham, NYFire1 injured
ELECTRICAL SYSTEM:SEAT HEATER:WIRING HARNESS
The contact owns a 2020 Nissan Altima. The contact stated while the vehicle was at a standstill in a parking lot and using the seat heater for approximately 30 minutes, the front driverside seat heater caught fire. The contact extinguished the fire with bottles of water he had available. The contact sustained superficial burns on his lower back and continues to have trouble breathing but hasn't sought medical attention. The contact drove to the nearest fire department but was under construction and was unable to file any fire report. The contact also stated later on that day he drove to a police department and filed a police report. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 55,000. The VIN was not available.
NHTSA complaint #11525646 — an unverified report by a vehicle owner.
Kenosha, IL
ELECTRICAL SYSTEM
I was driving the car at about 70 mph on the expressway and it just randomly de-accelerated dripping from 70-34 mph and would not allow me to accelerate and then proceeded to shut down stating engine stall I almost got hit from the back when the car de-accelerated and couldn’t do anything about it after about 10-15 seconds I pressed the gas again and it took off abruptly. I’m scared to drive my car anywhere that I’ll get hit if my car de-accelerates again. Nissan can’t replicate the issue to come up with a conclusion.
NHTSA complaint #11504210 — an unverified report by a vehicle owner.