FaultScore

2013 Nissan Maxima airbag problems

16 of the 71 complaints about the 2013 Nissan Maxima are about the airbag system — 23% of everything reported for this model year. Half of the failures with a mileage on record happened before 4,350 miles.

D

16

Complaints

1

Crashes

0

Fires

1

Injuries

Exactly what failed

AIR Bags 16 100.0%

Airbags across every Nissan Maxima year

1992 12 2.4%
1993 13 2.6%
1995 26 5.2%
1996 17 3.4%
1997 11 2.2%
1998 27 5.4%
1999 18 3.6%
2000 24 4.8%
2001 32 6.5%
2002 30 6.0%
2003 35 7.1%
2004 14 2.8%
2006 13 2.6%
2007 18 3.6%
2008 23 4.6%
2009 45 9.1%
2010 15 3.0%
2011 23 4.6%
2012 27 5.4%
2013 16 3.2%
2014 24 4.8%
2016 14 2.8%
2017 19 3.8%

What owners said

Filed with NHTSA, in their own words.

at 58,000 miles Metairie, LA Crash 1 injured

AIR BAGS

NO 'TAKATA RECALL' AT THIS MOMENT BUT I WAS INJURED BECAUSE AIRBAG FAILED IN MY CHEST

NHTSA complaint #11071660 — an unverified report by a vehicle owner.

SAN Bernardino, CA

AIR BAGS

WHEN AN ADULT SITS IN THE PASSENGER SEAT (SOME OVER 200LBS) THE "AIRBAG OFF" LIGHT REMAINS ON. THIS IS FROM STARTING THE CAR, DRIVING, UNTIL THE END OF THE TRIP.

NHTSA complaint #11051122 — an unverified report by a vehicle owner.

Ocala, FL

AIR BAGS

WHEN TRANSPORTING SOME ADULT PASSENGERS IN THE FRONT PASSENGER SEAT, THE "PASSENGER AIRBAG OFF" LIGHT REMAINS ON THROUGHOUT THE TRIP. THIS WOULD SEEM TO ME TO INDICATE THAT IN THE EVENT OF A FRONT-END COLLISION, THE AIRBAG WOULD FAIL TO DEPLOY BECAUSE IT IS OFF. I BROUGHT MY CAR IN TO THE DEALER, WHO WAS UNABLE TO REPLICATE THE SITUATION. NO PROBLEM COULD BE FOUND. I REMAIN CONCERNED BECAUSE THE LIGHT STILL REMAINS ON WITH ADULT PASSENGERS WEIGHING BETWEEN 110 AND 155 POUNDS. THIS ISSUE WAS OBSERVED WHEN THE CAR WAS STOPPED AND WHILE IT WAS MOVING. THIS HAS BEEN AN ONGOING ISSUE SINCE I PURCHASED THE VEHICLE NEW IN 2013.

NHTSA complaint #11043908 — an unverified report by a vehicle owner.

at 28,700 miles Swampscott, MA

AIR BAGS

WHEN TRANSPORTING SOME ADULT PASSENGERS IN THE FRONT PASSENGER SEAT, THE "PASSENGER AIRBAG OFF" LIGHT REMAINS ON THROUGHOUT THE TRIP. THIS WOULD SEEM TO ME TO INDICATE THAT IN THE EVENT OF A FRONT-END COLLISION, THE AIRBAG WOULD FAIL TO DEPLOY BECAUSE IT IS OFF. I BROUGHT MY CAR IN TO THE DEALER, WHO WAS UNABLE TO REPLICATE THE SITUATION (PERHAPS BECAUSE THE MECHANICS WEIGH MORE THAN MY WIFE); NO PROBLEM COULD BE FOUND. I REMAIN CONCERNED BECAUSE THE LIGHT STILL REMAINS ON WITH OTHER LIGHT ADULT PASSENGERS.

NHTSA complaint #11043403 — an unverified report by a vehicle owner.

at 50,000 miles Zachary, LA

AIR BAGS

PASSENGER SIDE AIRBAG LIGHT COMES ON (WHICH MEANS THE AIRBAG WILL NOT DEPLOY) WHEN MY SON (OVER 120 LBS) SITS IN PASSENGER SEAT. WHEN NO ONE IS IN THE SEAT OR JUST MY PURSE THE LIGHT STAYS OFF (MEANING IT WOULD DEPLOY).

NHTSA complaint #10864322 — an unverified report by a vehicle owner.

Fairborn, OH

AIR BAGS

I HAVE THE SAME SYMPTOMS WITH MY AIRBAG THAT THE 2016-2017 NISSAN MAXIMA HAS. THE PASSENGER SIDE AIRBAG WILL ALWAYS TURN OFF WHEN MY WIFE SITS IN THE PASSENGER SEAT.

NHTSA complaint #10862451 — an unverified report by a vehicle owner.

at 6,033 miles Saint Johns, FL

AIR BAGS

PASSENGER SIDE AIRBAG TURNS ON AND OFF WITH A PASSENGER (WEIGHING OVER 120 LBS.) SEATED WITH THE SEAT BELT FASTENED AND THE VEHICLE IS IN MOTION. THE AIRBAG SHOWS OFF AT TIMES WHEN THE VEHICLE IS FIRST STARTED IF THE PASSENGER IS ALREADY SEATED WITH THEIR SEATBELT FASTENED. EVEN TAKING THE SEATBELT OFF AND GETTING UP DOES NOT SEEM TO MAKE THE LIGHT GO OFF. OUR NISSAN SERVICE CENTER EXPLAINED TO ME THAT NISSAN NORTH AMERICA IS AWARE OF THIS PARTICULAR PROBLEM, BUT SINCE NO RESOLUTION/FIX HAS BEEN DETERMINED, THERE IS NOTHING THEY CAN DO. THE SERVICE DEPARTMENT ALSO VERIFIED THAT IF THE PASSENGER AIRBAG LIGHT IS ON, THE AIRBAG WILL NOT WORK! THE SERVICE DEPARTMENT SAID THAT I SHOULD NOT ALLOW ANYONE IN THE PASSENGER SEAT UNTIL THE PROBLEM IS FIXED. AFTER THREE SEPARATE ATTEMPTS TO GET THE PASSENGER AIRBAG FIXED WITHOUT SUCCESS AND THE PROBLEM CONTINUING I SUBMITTED THE MOTOR VEHICLE DEFECT NOTIFICATION FORM TO NISSAN NORTH AMERICA, INC. CONSUMER AFFAIRS DEPARTMENT IN FRANKLIN, TN.

NHTSA complaint #10692323 — an unverified report by a vehicle owner.

at 1,500 miles SAN Diego, CA

AIR BAGS

PASSENGER SIDE AIRBAG OFF WARNING LIGHT TURNS ON DURING DRIVE WHILE ~120LBS ADULT IS SITTING IN THE PASSENGER SEAT. SOMETIMES TURNING OFF THE ENGINE AND RESTARTING FIXES THE ISSUES. OTHER TIMES REQUESTING THE PASSENGER TO GET UP AND SIT DOWN FAST FIXES THE ISSUE TEMPORARILY. PROBLEMS REPRODUCED MANY TIMES. PLEASE INVESTIGATE.

NHTSA complaint #10605253 — an unverified report by a vehicle owner.

at 8,000 miles Lywonn, CA

AIR BAGS

MY AIR BAG SIGNAL ALWAYS SHOWS THAT ITS NOT ON. SO IT WORRIES ME BECAUSE I NOTICED THAT IF YOU WEIGH MORE THAN 120 IT WILL POP UP WHICH MAKES ME FEEL UNSAFE. THE CAR IS NEW AND IT SHOULDN'T HAPPEN.

NHTSA complaint #10605441 — an unverified report by a vehicle owner.

at 34,634 miles Pensacola, FL

AIR BAGS

WHILE DRIVING WITH AN ADULT OVER 120LBS IN THE FRONT PASSENGER SEAT, AIRBAG SENSOR WOULD INTERMITTENTLY GO OFF--SIGNALING THE AIRBAG HAD BEEN DISABLED (AS IF A CHILD WAS IN THE SEAT). THIS OCCURRED SEVERAL TIMES DURING A DRIVE, AND DID NOT SEEM TO CORRECT ITSELF.

NHTSA complaint #10599112 — an unverified report by a vehicle owner.

at 2,159 miles Millbrae, CA

AIR BAGS

PASSENGER SUPPLEMENTAL RESTRAINT SYSTEMS (SRS) STATUS LIGHT WAS ON WHILE THE VEHICLE WAS MOVING AT APPROXIMATELY 35 MPH WITH AN ADULT PASSENGER SITTING IN THE SEAT. THE LIGHT REMAINED ON FOR APPROXIMATELY 15 MINUTES. THE SECOND (2ND) INCIDENT HAPPENED ON APRIL 2 WHILE THE VEHICLE WAS MOVING AT APPROXIMATELY 60 MPH THE SRS STATUS LIGHT TURNED ON. THE LIGHT REMAINED ON FOR 30 MINUTES. THE INCIDENT WAS DOCUMENTED WITH PHOTOGRAPHS. ON APRIL 3, 2014, THE VEHICLE WAS BROUGHT INTO NISSAN OF BURLINGAME FOR SERVICE IN REGARDS TO THE PASSENGER SRS STATUS LIGHT OR ERROR TO THE PASSENGER SRS PROBLEM. NISSAN OF BURLINGAME FAILED TO DUPLICATE THE PROBLEM AND RETURNED THE CAR WITHOUT ANY SERVICE DONE TO THE VEHICLE. THE THIRD INCIDENT HAPPENED ON MAY 18, 2014. WHILE THE VEHICLE WAS MOVING AT 40 MPH THE PASSENGER SRS (AIRBAG) STATUS LIGHT TURNS ON. AGAIN WAS DOCUMENTED WITH PHOTOGRAPHS AND WAS RETURNED TO NISSAN OF BURLINGAME ON MAY 20, 2014 FOR SERVICE IN REGARDS TO THE PASSENGER SRS. NISSAN OF BURLINGAME FAILED TO DUPLICATE THE ISSUE AND RETURNED THE CAR WITHOUT ANY SERVICE/REPAIR TO THE VEHICLE IN REGARDS TO THE PASSENGER SRS INDICATOR LIGHT ERROR. FOURTH INCIDENT OCCURRED ON MAY 22, 2014 AT APPROXIMATELY 6:32PM WHILE THE VEHICLE WAS MOVING AT 30 MPH THE PASSENGER SRS STATUS LIGHT TURNED ON. THE SRS STATUS LIGHT REMAINS ON FOR APPROXIMATELY 15 MINUTES BEFORE THE INDICATOR LIGHT TURNS OFF. AGAIN, THE INCIDENT WAS DOCUMENTED WITH PHOTOGRAPHS. ON MAY 23, 2014, VEHICLE WAS BROUGHT INTO NISSAN OF BURLINGAME FOR SERVICE, BUT SERVICE ADVISOR [XXX] DENY TO SERVICE THE VEHICLE STATING THAT THEY CANNOT DO ANYTHING TO THE VEHICLE UNTIL FURTHER AUTHORIZATION FROM NISSAN CORPORATE USA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10593668 — an unverified report by a vehicle owner.

at 500 miles Jacksonville, FL

AIR BAGS

THE AIR BAG LIGHT ON PASSENGER SIDE DISPLAYS WITH A PERSON WEIGHING 120 POUNDS, INDICATING AIR BAG WILL NOT BE FUNCTIONAL IN A CRASH. DEALER SAID THEY HAVEN'T BEEN NOTIFIED OF A RECALL.

NHTSA complaint #10588834 — an unverified report by a vehicle owner.

at 1,000 miles Hampton, CT

AIR BAGS

TL* THE CONTACT OWNS A 2013 NISSAN MAXIMA. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 3,000. UPDATED 10/23/14*CN UPDATED 4/13/2015

NHTSA complaint #10583884 — an unverified report by a vehicle owner.

at 4,350 miles Frederick, MD

AIR BAGS

WHEN AN ADULT IS IN THE FRONT PASSENGER SEAT, THE PASSENGER AIRBAG LIGHT WILL OCCASIONALLY LIGHT UP INDICATING THAT THE AIRBAG HAS TURNED ITSELF OFF.

NHTSA complaint #10575570 — an unverified report by a vehicle owner.

at 250 miles Fair Oaks Ranch, TX

AIR BAGS

WHEN I SIT IN THE PASSENGER SEAT THE AIRBAG LIGHT IS ILLUMINATED, ABOUT 90% OF THE TIME....IT MAY GO OFF AT SOME POINT, BUT EVEN WITH 110 ADULT IT IS ON SO THAT THE AIRBAG IS NOT ACTIVE.

NHTSA complaint #10558725 — an unverified report by a vehicle owner.

at 1,047 miles Marianna, FL

AIR BAGS

THE PASSENGER SIDE AIR BAG DOES NOT ACTIVATE WITH MY WIFE IN THE SEAT. SHE IS WELL OVER THE 80 POUND LIMIT FOR ACTIVATION. SEAT WAS CHANGED BUT DID NOT CHANGE. DEALER SERVICE DEPARTMENT SAYS THERE IS NO FIX. THIS IS NOT ACCEPTABLE.

NHTSA complaint #10532796 — an unverified report by a vehicle owner.

Other 2013 Nissan Maxima problems

← Full 2013 Nissan Maxima report