35 of the
916 complaints about the 2006 Nissan Murano are about the
engine — 4% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
91,500 miles.
drivers seat is not sitting right almost seems like it came unhinged. driving on a short distance Trip I noticed that every time I needed to turn and it the road was windy I could smell fuel and it seems like I was loosing gas as I was driving like it was punchard or spilling some how.. I'm no mechanic but as a pregnant woman I was absolutely nauseous from going only an hour away. also it seemed like I would periodically loose power and at one point actually had to pull over and let the vehicle air out and cool down. seems like the was a situation with the coolant as well had to replace the cap and it looks as though that had been a issue with the previous owner as well.
NHTSA complaint #11665489 — an unverified report by a vehicle owner.
at 183,000 milesCamden, TN
ENGINE
The contact owns a 2006 Nissan Murano. The contact stated while driving approximately 30 MPH, the vehicle inadvertently stalled. The contact stated no warning light was illuminated. The vehicle was towed to the contact’s residence. The manufacturer was informed of the failure and told the contact that the VIN was not under recall. The failure mileage was approximately 183,000.
NHTSA complaint #11440217 — an unverified report by a vehicle owner.
at 136,000 milesKannapolis, NC
ENGINE
ANTI LOCK BRAKE SYSTEM KEEPS FAILING IN MOTION DRIVER WINDOW VISOR WON'T STAY UP IN MOTION ALMOST WRECKED BLOCKED VIEW HEAD GASKETS OVER HEATING AND CRACKING REPEATEDLY IN MOTION
NHTSA complaint #11406061 — an unverified report by a vehicle owner.
at 63,000 milesBronx, NY
ENGINE
*** DRIVER SEAT BOLT BROKEN AND UNSTABLE *** TEMPERATURE GAUGE NEEDLE MOVES UP TOWARD "OVERHEAT" WHEN CRUISING AT 50MPH *** TRANSMISSION STALLED AND HAD TO BE REPLACED AFTER 60K MILES {ODOMETER READING]
NHTSA complaint #11398483 — an unverified report by a vehicle owner.
Pensacola, FL
ENGINE
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE RAPIDLY JERKED WHILE SWITCHING GEARS. ALSO, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT STATED THAT THE TEMPERATURE GAUGE RAN HOT PRIOR TO EXPERIENCING THE FAILURE. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 09V169000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #11292066 — an unverified report by a vehicle owner.
at 121,044 milesJamaica, NY
ENGINE
THE FUEL SENDING UNIT HAVE A PROBLEM AND MY GAS GAUGE IS NOT WORK RIGHT AND PASSAGE SIDE DOOR LOCK DON'T WORK RIGHT WHEN LOCK THE WITH THE REMOTE ARE DOOR SWITCH AND WHEN I START THE VEHICLE UP IT TAKE A LONG TIME TO START UP IN THE WINTER MORNING OR WHEN I TURN THE VEHICLE OFF IT DON'T START BACK UPRIGHT AWAY.
NHTSA complaint #11282986 — an unverified report by a vehicle owner.
at 165,000 milesMckinney, TX
ENGINE
ENGINE STALLED DRIVING DOWN THE ROAD WHILE ON A HIGHWAY ROADS WERE SNOWY
NHTSA complaint #11171456 — an unverified report by a vehicle owner.
at 198,000 milesLithonia, GA
ENGINE
MY 2006 NISSAN MURANO STOPPED IN THE MIDDLE OF THE ROAD WITH NO WARNING. I WAS ALMOST REAR ENDED BY SEVERAL CARS AND I HAD BOTH OF MY KIDS IN THE BACKSEAT OF THE CAR. THIS IS THE THIRD TIME THAT MY CAR JUST DIES WHILE I WAS DRIVING. THIS IS SO DANGEROUS I HOPE NISSAN CORRECTS THIS PROBLEM BEFORE SOMEONE GETS KILLED
NHTSA complaint #11150266 — an unverified report by a vehicle owner.
at 208,000 milesBerea, KY
ENGINE
SITTING IN TRAFFIC AND WHEN I GO TO TAKE OFF NO POWER. ENGINE IS STILL RUNNING BUT NO POWER TO GO. TURN ENGINE OFF START IT BACK UP PUT IT IN DRIVE AND IT GO'S JUST FINE.
NHTSA complaint #11109952 — an unverified report by a vehicle owner.
at 173,000 milesBroken Arrow, OK
ENGINE
WE FIRST STARTED HAVING ISSUES WITH THE IGNITION COILS AND SPARK PLUG GOING BAD, CAUSING OUR CAR TO STOP AND SHAKE. HAD THEM REPLACED AND A MONTH LATER THE CAR STARTED MAKING AN UNGODLY RATTLE NOISE. ALMOST LIKE A LOUD FAN TYPE NOISE. IT GETS LOUDER THE MORE YOU DRIVE IT. THE SEVERAL DIFFERENT SHOPS THAT LOOKED AT IT. ALL SAID THE SAME THING, THE LIFTERS NEEDED TO BE REPLACED AND FAST. AND SAID UNFORTUNATELY IT WAS JUST A MATTER OF TIME. BEFORE MY AXLE AND NAVIGATION SYSTEM WENT OUT MID DRIVE. AND I SHOULD CONTACT YOU BECAUSE THIS WAS NISSAN ISSUE TO FIX. AND THAT WE NEED TO GET RID OF THIS DEATH TRAP. BEFORE IT KILLED ME AND OUR FAMILY.
NHTSA complaint #11098748 — an unverified report by a vehicle owner.
Woonsocket, RI
ENGINE
WHILE DRIVING MY KIDS TO SCHOOL THIS MORNING, I LOST ALL ACCELERATION IN THE MIDDLE OF A BUSY ROAD UNABLE TO MOVE, DRIVE ANYTHING. I TURNED THE CAR ON AND OFF TO TRY TO MOVE THE CAR FROM THE MIDDLE OF THE ROAD, I COULD ONLY REVERSE. WHEN IN DRIVE I ITS AS IF IT WERE IN NEUTRAL. THE BATTERY, BRAKE LIGHT AND CHECK ENGINE LIGHT ALL CAME ON AT ONCE. THEY WERE NOT ON PRIOR TO THIS HAPPENING. CLEARLY THIS IS SOME SORT OF MALFUNCTION WITH IN NISSAN. I READ MULTIPLE PEOPLE HAVING THE SAME ISSUES AS ME AND I PLAN TO MAKE THIS KNOWN. IF I HAD BEEN ON THE HIGHWAY WHEN THIS HAPPENED WITH MY KIDS IN THE CAR WE WOULD ALL BE DEAD THIS IS A SERIOUS ISSUES AND IT NEEDS TO BE ADDRESSED CLEARLY THERE IS SOME SORT OF AND ISSUES WHERE NISSAN HAS A RECALL OR SOMETHING.
NHTSA complaint #11091142 — an unverified report by a vehicle owner.
at 116 milesPhiladelphia, PA
ENGINE
ENGINE PROBLEM. OIL KEPT LEAKING ON OTHER PART AND MAKE THEM GO BAD. CAR WAS TAKEN TO DIFFERENT LOCATION, ALL SAID THE SAME THINGS.
NHTSA complaint #11056555 — an unverified report by a vehicle owner.
at 120,000 milesPortage, IN
ENGINE
VEHICLE SHUTS OFF WHILE DRIVING,NO ACCELERATION,VEHICLE SHUTS OFF WHILE IN TRAFFIC,BOTH CAM SHAFT SENSORS REPLACED AND PROBLEM STILL EXISTS.
NHTSA complaint #10934837 — an unverified report by a vehicle owner.
at 110,000 milesHouston, TN
ENGINE
TOOK VEHICLE IN FOR REPAIRS FOR OIL LEAKS, LIGHTS, TRUNK RELEASE, VEHICLE RUNNING LIKE A TRUCK, A/C, RADIO,TRANSMISSION AND CAMERA DISPLAY IN CAR. WAS TOLD TRUNK RELEASE , MOTOR, AND TRANSMISSION PROBLEMS, AND LIGHTING COULDN'T BE DUPLICATED. THE SAME DAY I PICKED UP MY VEHICLE TURN VEHICLE OFF CLOSE THE DRIVERS DOOR AND HEAD AND REAR LIGHTS SHUT OFF, CLOSE MY TRUNK AND AGAIN HEAD AND REAR LIGHTS WENT OFF. TOOK VEHICLE TO ANOTHER DEALER AND SHOWED THE SERVICE ADVISOR MY CONCERNS INFORMED ME A DIANOGSTIC TEST WOULD COST $270 IF COULDN'T FIND ANYTHING WRONG, AND I COULDN'T BE TAKE HOME BECAUSE IT WAS OVER 10 MILES, AND ADVISOR SUGGESTED TAKING CAR CLOSER TO WHERE I LIVED. SHOWED HIM AND TOLD HIM MY CONCERNS: FOOT PEDAL SWITCH WORKS SOMETIMES, SEAT OPERATES SOMETIME, THE SMELL FROM EXHAUST HAS A VERY BAD SMELL, A/C WORKS SOMETIME WHILE DRIVING AND DOESN'T BLOW COLD AT ALL WHILE IDOL, AND SUN VISOR KEEP FALLING DOWN LOWER CAUSING YOU TO NOT SEE..
NHTSA complaint #10897301 — an unverified report by a vehicle owner.
at 82,666 milesChalk Hill, PA
ENGINE
UPON STARTING COLD ENGINE A LOUD TAPPING OR RATTLING SOUND HEARD COMING FROM FRONT OF CAR. SOUND INCREASES WHEN ACCELERATING UNTIL REACHING 40 TO 45 MPH - THEN IT ALMOST DISAPPEARS. ONCE ENGINE IS WARM SOUND IS BARELY NOTICEABLE. IT ALSO TAKES A LOT OF STRENGTH TO TURN THE STEERING WHEEL LEFT, EX: WHEN BACKING OUT OF THE DRIVEWAY INTO THE STREET, OR WHEN TURNING LEFT INTO A DRIVEWAY OR A PARKING SPACE. IT FEELS LIKE THERE IS NO POWER STEERING. SLIGHT LEFT TURNS ARE NORMAL AS ARE ALL RIGHT TURNS. VEHICLE IS GOING INTO DEALER TUESDAY WHICH IS THEIR FIRST OPENING. I WILL UPDATE THIS ONCE IT IS DETERMINED WHAT IS CAUSING THE PROBLEM /PROBLEMS.
NHTSA complaint #10722019 — an unverified report by a vehicle owner.
at 65,000 milesCastro Valley, CA
ENGINE
TL*THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
NHTSA complaint #10678352 — an unverified report by a vehicle owner.
at 100,000 milesOakley, CACrash
ENGINE
EXHAUST MANIFOLD IS CRACKED. EXHAUST GASES LEAK IN THROUGH VENT WHEN AC IS ON AND AIR IS COMING FROM OUTSIDE. EXTREME HEALTH HAZARD! UP TO TWO ENGINE MOUNTS ARE BROKEN. OIL LEAKS FROM BOOT. DRIVERS SEAT BRACKET IS BROKEN. ELECTRICAL ON THE DRIVERS SEAT FRIED.
NHTSA complaint #10676297 — an unverified report by a vehicle owner.
at 138,000 milesBurnaby, BC - Canada, WA
ENGINE
I HAD MY TRANSMISSION REPLACED UNDER THE EXTENDED WARRANTY AFTER IT FAILED. IN THE FOLLOWING WEEK, THE CAR BEGAN TO SPEW SMOKE FROM THE TRANSMISSION AREA. TOOK IT BACK TO SOUTH SIDE NISSAN IN VANCOUVER, BC WHO REPLACED THE TRANSFER CASE SEALS (WHERE THE AXLE MEETS THE TRANSMISSION CASE). ANOTHER WEEK PASSES AND THE SAME PROBLEM REPEATS, CAR SMOKING HEAVILY FROM TRANSMISSION AREA. TOOK IT BACK TO NISSAN WHO IS NOW STATING THAT THE SEALS INSIDE THE TRANSFER CASE HAVE FAILED AND THE WORK IS NOT WARRANTIED. I STRONGLY FEEL THAT THIS IS NISSAN'S WAY TO SIDE STEP HAVING TO DO THE REPAIR A 3RD TIME AND AM IN DISBELIEF THAT THE ISSUE IS NOT DUE TO THEIR WORK.
NHTSA complaint #10632271 — an unverified report by a vehicle owner.
Defuniak Springs, FL
ENGINE
THE VEHICLE BEGAN TO SPUTTER AND THEN HAD LOSS OF POWER. TRANSFER CASE ASSEMBLY AND CVT ARE DAMAGED.
NHTSA complaint #10606701 — an unverified report by a vehicle owner.
Twin Falls, ID
ENGINE
MY 2006 NISSAN MURANO WAS PURCHASED USED MARCH 2013. SINCE THEN, I HAVE PUT OVER $4,000 WORTH OF REPAIRS INTO IT AND I AM STILL HAVING PROBLEMS. THE LATEST ISSUE IS THE CAR HAVING NO POWER WHEN PUSHING ON THE ACCELERATOR AND IT WILL SURGE WHEN YOU FINALLY GET IT TO GO. I'VE REPLACED FUEL FILTER, CATALYTIC CONVERTERS, TRANSFER CASE JUST TO NAME A FEW OF THE REPAIRS. I AM IN THE REPAIR SHOP AT LEAST 2X/MONTH! NOW I READ WHERE THERE ARE MANY OTHERS HAVING THE SAME PROBLEM AND NISSAN IGNORING THE COMPLAINTS! I NOW HAVE A CAR I AM MAKING A HUGE CAR PAYMENT ON THAT I CANNOT DRIVE! PLUS I DO NOT HAVE THE MONEY TO REPLACE THE TRANSMISSION! I WORK IN HOSPICE AND I DRIVE TO SEE PATIENTS EVERY DAY AND NOW I HAVE NO VEHICLE!!!! SO IT IS NOW AFFECTING NOT ONLY MY PERSONAL LIFE BUT MY WORK ENVIRONMENT!!!!
NHTSA complaint #10598039 — an unverified report by a vehicle owner.
at 94,000 milesBrooklyn, NY
ENGINE
DURING MY DRIVE WHILE EXITING OFF THE HIGHWAY. THE VEHICLE JUMPED/SPED UP ON ITS OWN AS IF I ACCELERATED. FELT LIKE A TRANSMISSION SLIP. WHILE APPROACHING MY EXIT, CAR JUST DIED OUT. I WAS ABLE TO STEER OFF AND PUT ON MY EMERGENCY HAZARD FLASHERS. I TRIED TO START THE CAR, AND IT JUST CRANKED. I WAITED APPROX. TEN MINUTES AND I WAS ABLE TO CONTINUE SLOWLY UNTIL THE CAR DIED OUT AGAIN. EXPERIENCED SOME HESITATION ALONG THE DRIVE HOME AND WITH NO WARNING, JUST A CHECK ENGINE LIGHT ILLUMINATING, THE CAR DIED AGAIN.
NHTSA complaint #10587649 — an unverified report by a vehicle owner.
at 215,000 milesLouisville, KY
ENGINE
FUEL GAUGE STARTED TO FAILED AND CHECK ENGINE LIGHT TURNED ON. I TOOK THE VEHICLE TO THE DEALER AND QUOTED FOR REPLACE THE TWO FAILING FUEL SENDING UNITS $100 TO INSPECT + $700/$800 PART & LABOR. OF COURSE IS NOT COVERED BY NISSAN. HOW MANY OTHER BRANDS BESIDE NISSAN HAVE YOU SEEN WITH THIS PROBLEM? I AM SIMPLY APPALLED BY THE LACK OF CONCERN FROM NISSAN. AFTER READING COMPLAINTS ABOUT AIR BAG WARNING LIGHTS, DRIVERS SEAT COLLAPSING, VISORS FALLING BLOCKING THE VIEW OF THE DRIVER, CHECK ENGINE LIGHT COMING ON DUE TO FUEL GAUGE FAILURE, WIPER MOTOR/TRANSMISSION GOING OUT. MY NISSAN MURANO HAS ALL THESE PROBLEMS AND MORE. I CANNOT BELIEVE NISSAN DOES NOT IDENTIFY THIS AS A SAFETY ISSUES AND ALLOWS THE CONSUMER TO PAY FOR THESE FAULTY COMPONENTS. THE FACT THAT NISSAN DOES NOT STAND UP BEHIND THEIR PRODUCTS IS AN INSULT TO EVERYONE WHO BOUGHT THIS PRODUCT. NISSAN OFFERS NO ASSISTANCE DESPITE THE CLEAR PREMATURE FAILURE OF THE COMPONENTS. WE LOVE TEH CAR BUT IT SHOULD HOLE TOGETHER BETTER THAN THIS. THERES ARE NOT ITEMS CAUSED BY HIGH MILLAGE JUT PLAIN POOR DESIGNS. SEATS BREAKING - NO WAY, VISORS FALLING DOWN - NO WAY, FUEL GAUGE FAILURE - NO WAY, AIR BAG WARNING LIGHT - NO WAY, WIPER MOTOR/TRANSMISSION - NO WAY - PLEASE HELP US!!!!
NHTSA complaint #10587593 — an unverified report by a vehicle owner.
at 40,000 milesSAN Diego, CA
ENGINE
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE SEAT DETACHED FROM THE RAIL. ALSO, THE CONTACT MENTIONED THAT THE CONTROL ARMS AND MOTOR MOUNTS WERE REPLACED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE SEAT ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 72,000.
NHTSA complaint #10475191 — an unverified report by a vehicle owner.
at 48,900 milesBurke, VA
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A REPAIR SHOP FOR AN INSPECTION WHEN SHE WAS INFORMED THAT THE BOLTS THAT HELD THE MUFFLER IN PLACE WERE RUSTED. THE VEHICLE WAS THEN TAKEN TO A DEALER FOR A DIAGNOSIS. THE DEALER STATED THAT THE BOLT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WERE NO RECALLS ADDRESSING THE FAILURE. THE FAILURE MILEAGE WAS 48,900 AND THE CURRENT MILEAGE WAS 49,000.
NHTSA complaint #10468864 — an unverified report by a vehicle owner.
at 87,000 milesCrofton, NE
ENGINE
VEHICLE HAS PROBLEMS WITH ACCELATION BETWEEN 40MPH AND OVER. WAS TOLD IT THAT THE CVT TRANMISSION WAS BAD AND HAD TRANSMISSION REPLACE AND NOW JUST AFTER PICKING UP VEHICLE AND DRIVING HOME, VEHICLE IS STILL HAVING THE SAME PROBLEM.
NHTSA complaint #10460361 — an unverified report by a vehicle owner.
at 89,000 milesAntioch, TNCrash
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE JERKED AND STALLED AT THE SAME TIME, THE CHECK ENGINE LIGHT ILLUMINATED WHILE THE FAILURE OCCURRED. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. ON ONE OCCASION, THE VEHICLE JERKED AND CRASHED INTO A CEMENT WALL WHILE THE CONTACT ATTEMPTED TO PARK. THE CONTACT THOUGHT THAT THE FAILURE WAS A DRIVER'S ERROR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DENIED ASSISTANCE WITH REPAIRS BECAUSE THE VIN WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V169000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 89,000 AND THE CURRENT MILEAGE WAS 94,000.
NHTSA complaint #10456178 — an unverified report by a vehicle owner.
at 34,000 milesDallastown, PA
ENGINE AND ENGINE COOLING
SEAT BROKE HAD WELDED NO 4 CYLINDER RAN LEAN HAD TO REPLACE PISTON MELTED RAN OUT OF OIL NO WARNING LIGHT.
NHTSA complaint #10447079 — an unverified report by a vehicle owner.
at 111,903 milesRaleigh, NC
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
TRANSMISSION FAILURE AND DRIVER SEAT FAILURE.
NHTSA complaint #10409358 — an unverified report by a vehicle owner.
at 85,000 milesBAY Point, CA1 injured
ENGINE AND ENGINE COOLING
I WAS DRIVING ON THE FREEWAY AT 8:30 PM WHEN MY VEHICLE BEGAN TO LOSE POWER AND STALLING, IT FINALLY SHUT DOWN COMPLETELY IN THE FAST LANE. I FRANTICALLY TRIED RESTART FINALLY IT DID I WAS THEN ONLY ABLE TO GET THE VEHICLE IN THE SMALL SPACE BETWEEN THE ON RAMP AND THE SLOW LANE OF FREEWAY. THE TRAFFIC WAS HEAVY AND I ALMOST GET HIT BY A VEHICLE WHILE ATTEMPTING TO GET TO A SAFE PLACE. WHERE THE INCIDENT OCCURRED THE ARE CONCRETE BARRIERS DUE TO THE EXPANSION WORK BEING DONE ON HIGHWAY 4 WEST BOUND. PITTSBURGH CALIFORNIA. I BOUGHT THE VEHICLE BRAND NEW ON FEB 23, 2006, IT HAS HAD NUMEROUS MECHANICAL DEFECTS FROM DAY ONE. IN THE LAST 2 YEARS I HAVE SPENT OVER $ FOR REPAIRS AND LAST MONTH I BROUGHT TO THE DEALER FOR THESE PROBLEMS AND THEY ADVISED ME THAT THE VEHICLE HAD MORE REPAIRS THAT IT NEEDED COSTING $2500.00. I AM AT MY WITS END. I AM NOT WORKING ON DISABILITY. ON THE FOLLOWING DAY THE CAR DID IT AGAIN.
NHTSA complaint #10389959 — an unverified report by a vehicle owner.
at 29,000 milesCheltenham, MDFire
ENGINE AND ENGINE COOLING
THIS COMPLAINT IS ON THE 2006 NISSAN MURANO, ON 5/29/10 MY GRANDMOTHER AND MYSELF GOT INTO THE VEH WHEN I TURNED THE VEH ON THERE WAS A BURNING SMELL I CHECKED UNDER THE HOOD AND SAW NOTHING I GOT BACK IN AND CHECKED THE DASHBOARD TO SEE IF THERE WAS ANY MAINTENANCE ISSUE AND SAW NOTHING. AS WE WERE GETTING OUT OF THE VEHICLE MY GRANDMOTHER STATED SHE FELT HEAT ON THE AREA OF THE ARMREST. I CAME INSIDE FOR NO MORE THAN 5 MINS AND WHEN I CAME BACK OUT THE INTERIOR OF THE VEHICLE WAS ON FIRE BETWEEN THE FRONT PASSENGER SEATS I IMMEDIATELY CALLED 911 AS A RESULT OF THIS FIRE THE VEH WAS A TOTAL LOSS. I HAVE PICS OF THE AFTERMATH SHOWING THAT THE TRUNK HATCH MELTED AND THAT THE INTERIOR WAS NOTHING BUT THE FRAME. UP UNTIL 5/29/10 THERE WAS NO INDICATION THAT ANYTHING WAS WRONG WHEN THERE IS A MAINTENANCE ISSUE A GREEN WRENCH POPS UP ON THE DASHBOARD SCREEN AND THE ONLY TIME THAT POPPED UP WAS WHEN THE TIRE ROTATION MAINTENANCE WAS DUE. THE ONLY MAINTENANCE THAT I HAVE HAD DONE ON THE VEHICLE SINCE PURCHASING ON 11/07/10 WAS AN OIL CHANGE, THE OTHER SCHEDULED MAINTENANCE WAS FOR 4/17/10 FOR A TIRE ROTATION WHICH WAS NOT DONE BECAUSE THE SERVICE TECHNICIAN PUT DOWN FOR AN OIL CHANGE WHICH WAS NOT NEEDED, I HAD SCHEDULED THIS APPT ONLINE AND IT WAS ALSO CONFIRMED ONLINE WHAT I WAS COMING IN TO HAVE DONE. THE MECHANIC DID AN OIL CHANGE AND I EXPLAINED TO HIM I WAS NOT DUE FOR AN OIL CHANGE HE TOLD ME THE 2 TIRES WOULD SOON NEED TO BE REPLACED ON THE VEHICLE THEREFORE THERE WAS NO NEED TO ROTATE AN HE RESET THE MONITOR ON THE VEH. I HAVE SPOKEN WITH THE MGR OF NISSAN PASSPORT TO DISCUSS THE DAMAGES TO THE VEH AND HE SAID I WOULD HAVE TO SPEAK WITH NISSAN ABOUT THE MANUFACTURING. I HAVE BEEN TRYING TO SPEAK WITH A CONSUMER AFFAIRS REP SINCE ABOUT 6/3/10, WHEN I CALL I AM PLACED ON HOLDAM PLACED OVER 20 MINUTES AND STILL HAVE NOT BEEN ABLE TO FILE A COMPLAINT. NISSAN REP BRITTANNY EXT 47118 MY FILE # [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10335799 — an unverified report by a vehicle owner.