Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Steering
726.9%
Median failure at 58,289 miles
Doors, Latches & Locks
311.5%
Median failure at 80,698 miles
Driver Assist & Collision Avoidance
311.5%
Median failure at 34,000 miles
Electrical System
311.5%
0 crashes, 2 fires · median 66,000 mi
Engine & Cooling
311.5%
Median failure at 115,000 miles
Equipment & Accessories
13.8%
Seat Belts
13.8%
1 crashes, 0 fires · median 35,000 mi
Wheels
13.8%
Median failure at 78,000 miles
Windows, Mirrors & Wipers
13.8%
Median failure at 90,000 miles
Acceleration & Cruise Control
13.8%
Median failure at 40,000 miles
Body & Structure
13.8%
Median failure at 40,000 miles
Airbags
13.8%
1 crashes, 0 fires · median 35,000 mi
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
14.2%
10,000 – 24,999 miles
28.3%
25,000 – 49,999 miles
833.3%
50,000 – 74,999 miles
416.7%
75,000 – 99,999 miles
520.8%
100,000 – 149,999 miles
28.3%
150,000+ miles
28.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jun 2021peak 5Dec 2024
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 132,000 milesSurprise, AZFire
ELECTRICAL SYSTEM
The contact owned a 2020 Nissan Altima. The contact stated that her husband had driven the vehicle and had parked the vehicle in the driveway. The contact stated that 25 minutes later, the vehicle alarm sounded persistently. The contact stated that the husband opened the front door and saw that the driver's side of the cabin was in flames. The contact's husband used a water hose to extinguish the fire. The fire department also assisted the contact's husband in extinguishing the fire. A fire department report that indicated that the fire had started in the dashboard due to electrical shortage, was filed. There was no police report filed. There was no injury sustained. The vehicle remained at the contact's residence, awaiting to be totaled. The dealer was notified of the failure. The manufacturer was notified of the failure and informed the contact that the failure was a thermal event; however, the vehicle was not inspected. No assistance was provided. The failure mileage was approximately 132,000.
NHTSA complaint #11546461 — an unverified report by a vehicle owner.
at 35,000 milesFort Worth, TXCrash2 injured
SEAT BELTS
The contact owns a 2020 Nissan Altima. The contact stated while his wife was driving at 40-45 MPH with his daughter sitting in the front passenger seat, the vehicle crashed into another vehicle that failed to yield at the stop sign. The air bags failed to deploy and the seat belts failed to engage. There was no warning light illuminated. The contact's wife and daughter sustained back pain and headaches but did not seek medical assistance. A police report was filed. The contact met his wife at the scene and assisted her with driving the vehicle to his residence which was approximately 300-400 ft. away. The contact, a certified autobody technician, determined that the air bags and the restraint system failed to operate as needed. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that he would need to tow the vehicle at his own expense for diagnostic tests. The contact declined and the manufacturer informed the contact that they could not assist unless he complied with their request. The vehicle was not diagnosed or repaired. The failure mileage was approximately 35,000.
NHTSA complaint #11493869 — an unverified report by a vehicle owner.
at 35,000 milesFort Worth, TXCrash2 injured
AIR BAGS
The contact owns a 2020 Nissan Altima. The contact stated while his wife was driving at 40-45 MPH with his daughter sitting in the front passenger seat, the vehicle crashed into another vehicle that failed to yield at the stop sign. The air bags failed to deploy and the seat belts failed to engage. There was no warning light illuminated. The contact's wife and daughter sustained back pain and headaches but did not seek medical assistance. A police report was filed. The contact met his wife at the scene and assisted her with driving the vehicle to his residence which was approximately 300-400 ft. away. The contact, a certified autobody technician, determined that the air bags and the restraint system failed to operate as needed. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that he would need to tow the vehicle at his own expense for diagnostic tests. The contact declined and the manufacturer informed the contact that they could not assist unless he complied with their request. The vehicle was not diagnosed or repaired. The failure mileage was approximately 35,000.
NHTSA complaint #11493869 — an unverified report by a vehicle owner.
at 17,930 milesLOS Fresnos, TXFire
ELECTRICAL SYSTEM
The contact owns a 2020 Nissan Altima. The contact stated that after parking the vehicle and turning off the engine white smoke was suddenly present inside the cabin of the vehicle. After exiting the vehicle flames and smoke could be seen coming from under the steering wheel. The fire department was called to the scene and extinguished the flames. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was not notified of the failure. A fire report was taken at the scene. The failure mileage was 17,930.
NHTSA complaint #11455561 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 40,000 milesChester, VA
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2020 Nissan Altima, The contact stated that while attempting to unlock the front driver's side door with the vehicle remote, the door would not unlock. The contact also noticed that both rear doors would not unlock from the remote either. The contact stated that the doors were able to unlock with the vehicle's key, but not the remote. The only door that would unlock was the front passenger side. The local dealer was contacted however the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage 40,000.
NHTSA complaint #11628888 — an unverified report by a vehicle owner.
at 66,000 milesElgin, TX
STEERING
The contact owns a 2020 Nissan Altima. The contact stated that while driving at 35 MPH around a curve, the steering wheel locked up. The vehicle shut off and turned back on. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who determined the key fob battery needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,000.
NHTSA complaint #11625048 — an unverified report by a vehicle owner.
at 66,000 milesElgin, TX
ENGINE
The contact owns a 2020 Nissan Altima. The contact stated that while driving at 35 MPH around a curve, the steering wheel locked up. The vehicle shut off and turned back on. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who determined the key fob battery needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,000.
NHTSA complaint #11625048 — an unverified report by a vehicle owner.
The contact owns a 2020 Nissan Altima. The contact stated that while driving at 35 MPH around a curve, the steering wheel locked up. The vehicle shut off and turned back on. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who determined the key fob battery needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,000.
NHTSA complaint #11625048 — an unverified report by a vehicle owner.
at 49,439 milesAurora, CO
LANE DEPARTURE
The contact owns a 2020 Nissan Altima. The contact stated while driving at an undisclosed speed, the Lane Departure sensor warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a failed Lane Departure sensor. The vehicle was not repaired. The contact was advised to take the vehicle to the dealer. The vehicle was taken to the dealer where it was diagnosed with a failed Lane Departure sensor. The contact was informed that the Lane Departure sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 49,439.
NHTSA complaint #11612407 — an unverified report by a vehicle owner.
at 91,228 milesQuinton, VA
LATCHES/LOCKS/LINKAGES
The contact owns a 2020 Nissan Altima. The contact stated that the front driver’s side and rear driver’s side door locks failed to operate as designed. The vehicle was taken to the dealer who diagnosed that the lock actuators had failed and needed to be replaced. The dealer also informed the contact that the front passenger’s side door had experienced the same failure. An independent mechanic had repaired all three doors. The manufacturer had not been made aware of the failure. The failure mileage was 91,228.
NHTSA complaint #11598580 — an unverified report by a vehicle owner.
The contact owns a 2020 Nissan Altima. The contact stated while driving at approximately 35 MPH, the forward collision avoidance system chimed and the vehicle started braking. The contact stated that there was no vehicle in front of the vehicle. The contact stated that the forward collision avoidance system system engaged after several school buses had driven past his vehicle in the opposite lane. The contact stated that he was able to disengage the forward collision avoidance system, and he continued driving. The vehicle was not diagnosed or repaired by a local dealer or an independent mechanic. The manufacturer was informed of the failure. The failure mileage was approximately 34,000.
NHTSA complaint #11578445 — an unverified report by a vehicle owner.
at 185,165 milesHouston, TX
STEERING
The contact owns a 2020 Nissan Altima. The contact stated that while turning the steering wheel to the left or the right there was an abnormal clicking and grinding sound coming from nearby the front-end passenger’s side tire. The check engine warning light was illuminated. The vehicle had been taken to a certified mechanic who stated that the Automotive electromagnetic compatibility system needed to be reprogrammed. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 185,165.
NHTSA complaint #11557406 — an unverified report by a vehicle owner.
at 185,165 milesHouston, TX
ENGINE
The contact owns a 2020 Nissan Altima. The contact stated that while turning the steering wheel to the left or the right there was an abnormal clicking and grinding sound coming from nearby the front-end passenger’s side tire. The check engine warning light was illuminated. The vehicle had been taken to a certified mechanic who stated that the Automotive electromagnetic compatibility system needed to be reprogrammed. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 185,165.
NHTSA complaint #11557406 — an unverified report by a vehicle owner.
at 4,500 milesFurlong, PA
BACK OVER PREVENTION
The contact owns a 2020 Nissan Altima. The contact stated that upon starting the vehicle and shifting into reverse, he became aware that the back-up camera was not functioning. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the rear camera wiring harness. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 23V628000 (Back Over Prevention), and the VIN was included, but parts were not yet available. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 4,500.
NHTSA complaint #11554013 — an unverified report by a vehicle owner.
at 50,578 milesStafford, VA
STEERING
The contact owns a 2020 Nissan Altima. The contact stated while driving 55 MPH, the steering wheel seized. The power steering warning light was illuminated. The contact was able to veer to the side of the road, turned off and restarted the vehicle, and the steering wheel operated as needed; however, the failure recurred while making a turn. The contact turned off and restarted the vehicle and drove to AutoZone and was informed that the vehicle was designed with an electric power steering. The contact stated that the failure recurred while driving, and the steering wheel failed to operate as needed after turning off and restarting the vehicle. The vehicle was in the process of being towed. The contact related the failure to NHTSA Campaign Number: 21V138000 (Steering); however, the VIN was not included. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 50,578.
NHTSA complaint #11548052 — an unverified report by a vehicle owner.
at 132,000 milesSurprise, AZFire
ELECTRICAL SYSTEM
The contact owned a 2020 Nissan Altima. The contact stated that her husband had driven the vehicle and had parked the vehicle in the driveway. The contact stated that 25 minutes later, the vehicle alarm sounded persistently. The contact stated that the husband opened the front door and saw that the driver's side of the cabin was in flames. The contact's husband used a water hose to extinguish the fire. The fire department also assisted the contact's husband in extinguishing the fire. A fire department report that indicated that the fire had started in the dashboard due to electrical shortage, was filed. There was no police report filed. There was no injury sustained. The vehicle remained at the contact's residence, awaiting to be totaled. The dealer was notified of the failure. The manufacturer was notified of the failure and informed the contact that the failure was a thermal event; however, the vehicle was not inspected. No assistance was provided. The failure mileage was approximately 132,000.
NHTSA complaint #11546461 — an unverified report by a vehicle owner.
at 115,000 milesEast Syracuse, NY
ENGINE
The contact owns a 2020 Nissan Altima. The contact stated that the vehicle stalled while in park(P). The contact stated that she was able to restart the vehicle; however, the failure recurred while driving at an undisclosed speed. The contact was able to drive to her destination. The vehicle was taken to the dealer several times; however, the dealer was unable to duplicate the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,000.
NHTSA complaint #11541709 — an unverified report by a vehicle owner.
at 40,000 milesLouisville, KY
STRUCTURE
The contact owns a 2020 Nissan Altima. The contact stated that while driving 55 –60 MPH, with a kayak attached, the roof rack detached from the vehicle. The kayak struck the rear windshield and fell to the highway. There were no warning lights illuminated. The vehicle was taken to a collision center. The vehicle was not diagnosed or repaired. There were no reported injuries. The Police arrived on the scene and aided with the removal of the kayak and roof rail. The manufacturer was contacted and informed the driver that the kayak was not installed properly and sent the contact a manual but provided no additional assistance. The failure mileage was approximately 40,000.
NHTSA complaint #11541338 — an unverified report by a vehicle owner.
at 40,000 milesTacoma, WA
VEHICLE SPEED CONTROL
The contact owns a 2020 Nissan Altima. The contact stated that while attempting to park the vehicle, the vehicle independently accelerated. The vehicle was taken to the local dealer who was unable to duplicate the failure. There was no cause for the failure found. The contact stated that the failure was intermittent. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 40,000.
NHTSA complaint #11540567 — an unverified report by a vehicle owner.
at 78,000 milesGroveland, FL
STEERING:LINKAGES:TIE ROD ASSEMBLY
The contact owns a 2020 Nissan Altima. The contact stated that while driving at an undisclosed speed and making a turn, the contact heard an abnormal sound coming from the vehicle. No warning light was illuminated. The vehicle was diagnosed by a dealer with hub bearing and tie rod failure. The vehicle was not yet repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,000.
NHTSA complaint #11539744 — an unverified report by a vehicle owner.
at 78,000 milesGroveland, FL
WHEELS:HUB
The contact owns a 2020 Nissan Altima. The contact stated that while driving at an undisclosed speed and making a turn, the contact heard an abnormal sound coming from the vehicle. No warning light was illuminated. The vehicle was diagnosed by a dealer with hub bearing and tie rod failure. The vehicle was not yet repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,000.
NHTSA complaint #11539744 — an unverified report by a vehicle owner.
at 80,698 milesColumbus, MS
LATCHES/LOCKS/LINKAGES:DOORS:LOCK
The contact owns a 2020 Nissan Altima. The contact stated that while attempting to open the driver’s door, the door was difficult to open. The contact stated that the door handle was operational however, the door lock failed to release as needed. The contact stated that the failure was intermittent at first however, the door became inoperable and no longer was able to be opened. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was 80,698.
NHTSA complaint #11532314 — an unverified report by a vehicle owner.
Trussville, AL
STEERING
The contact owns a 2020 Nissan Altima. The contact stated that while her son was driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 21V138000 (Steering) however, the VIN was not included in the recall. The failure mileage was unknown.
NHTSA complaint #11518324 — an unverified report by a vehicle owner.
at 90,000 milesCordova, TN
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2020 Nissan Altima. The contact stated that while driving at 55 MPH, the sunroof inadvertently exploded without warning. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 90,000.
NHTSA complaint #11507402 — an unverified report by a vehicle owner.
at 35,000 milesFort Worth, TXCrash2 injured
SEAT BELTS
The contact owns a 2020 Nissan Altima. The contact stated while his wife was driving at 40-45 MPH with his daughter sitting in the front passenger seat, the vehicle crashed into another vehicle that failed to yield at the stop sign. The air bags failed to deploy and the seat belts failed to engage. There was no warning light illuminated. The contact's wife and daughter sustained back pain and headaches but did not seek medical assistance. A police report was filed. The contact met his wife at the scene and assisted her with driving the vehicle to his residence which was approximately 300-400 ft. away. The contact, a certified autobody technician, determined that the air bags and the restraint system failed to operate as needed. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that he would need to tow the vehicle at his own expense for diagnostic tests. The contact declined and the manufacturer informed the contact that they could not assist unless he complied with their request. The vehicle was not diagnosed or repaired. The failure mileage was approximately 35,000.
NHTSA complaint #11493869 — an unverified report by a vehicle owner.
at 35,000 milesFort Worth, TXCrash2 injured
AIR BAGS
The contact owns a 2020 Nissan Altima. The contact stated while his wife was driving at 40-45 MPH with his daughter sitting in the front passenger seat, the vehicle crashed into another vehicle that failed to yield at the stop sign. The air bags failed to deploy and the seat belts failed to engage. There was no warning light illuminated. The contact's wife and daughter sustained back pain and headaches but did not seek medical assistance. A police report was filed. The contact met his wife at the scene and assisted her with driving the vehicle to his residence which was approximately 300-400 ft. away. The contact, a certified autobody technician, determined that the air bags and the restraint system failed to operate as needed. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that he would need to tow the vehicle at his own expense for diagnostic tests. The contact declined and the manufacturer informed the contact that they could not assist unless he complied with their request. The vehicle was not diagnosed or repaired. The failure mileage was approximately 35,000.
NHTSA complaint #11493869 — an unverified report by a vehicle owner.
at 17,930 milesLOS Fresnos, TXFire
ELECTRICAL SYSTEM
The contact owns a 2020 Nissan Altima. The contact stated that after parking the vehicle and turning off the engine white smoke was suddenly present inside the cabin of the vehicle. After exiting the vehicle flames and smoke could be seen coming from under the steering wheel. The fire department was called to the scene and extinguished the flames. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was not notified of the failure. A fire report was taken at the scene. The failure mileage was 17,930.
NHTSA complaint #11455561 — an unverified report by a vehicle owner.
at 21,039 milesMaricopa, AZ
STEERING
The contact owns a 2020 Nissan Altima. The contact stated while she had the vehicle serviced for oil maintenance at the local dealer, she had heard an abnormal noise but the dealer stated it was normal. The contact stated the next day while her nephew was driving 15 MPH and making a right turn, the tie rod detached from the vehicle. The contact stated he was not aware of any warning lights were illuminated. The vehicle was not drivable. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 21V138000 (Steering) however, the VIN was not included. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the tie rod to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was 21,039.
NHTSA complaint #11452018 — an unverified report by a vehicle owner.
Lakewood, NJ
EQUIPMENT:ELECTRICAL:INFOTAINMENT
2020 NISSAN ALTIMA. CONSUMER WRITES IS REGARDS TO DEFECTIVE INTELLIGENT FORWARD COLLISION WARNING FEATURE. THE CONSUMER STATED WHILE DRIVING THE FORWARD COLLISION WARNING SYSTEM WOULD BEEP THEN SLAM ON THE BRAKES, WITHOUT THE PRESENCE OF AN OBSTRUCTION. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE.
NHTSA complaint #11428499 — an unverified report by a vehicle owner.