152 of the
328 complaints about the 2011 Nissan Versa are about the
airbag system — 46% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
74,215 miles.
I am submitting a vehicle safety complaint regarding my 2011 Nissan Versa SL. VIN: [XXX] Incident Date: XXX Time: Approximately 7:30 a.m. While driving to work and making a right turn from [XXX] onto [XXX], the driver-side airbag suddenly deployed without a collision or impact. Prior to the deployment, the vehicle experienced abnormal electrical symptoms involving the steering wheel. The horn had previously stopped working and later began sounding continuously. After the airbag deployed, I noticed a burning odor, and approximately 20 minutes later, the inside of the steering-wheel/airbag area was still very hot. I disconnected the negative battery cable as a safety precaution. My insurance company referred the vehicle to Caliber Collision, where an SRS diagnostic scan showed: B1049 – CURRENT – Driver Airbag Module OPEN B1057 – CURRENT – Driver Airbag Module SHORT B1050/B1055 – HISTORY – Driver Airbag VB-SHORT B1051/B1056 – HISTORY – Driver Airbag GND-SHORT B1013 – HISTORY – Control Unit I photographed the scan results. Caliber informed me that they do not repair this type of SRS/electrical malfunction. I am concerned that an airbag deployed without a crash or impact while the vehicle was in motion, accompanied by abnormal electrical symptoms and multiple SRS fault codes. I respectfully request that NHTSA investigate this incident as a potential vehicle safety defect and determine whether similar incidents have been reported involving the 2011 Nissan Versa or related SRS components. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11758382 — an unverified report by a vehicle owner.
at 172,000 milesWest Palm Beach, FL1 injured
AIR BAGS
The contact owns a 2011 Nissan Versa. The contact stated that while driving 20 MPH in a parking lot, the front driver's side air bag unexpectedly deployed without an impact to the vehicle. In addition, the air bag exploded. The contact was unsure if any warning light was illuminated. The contact sustained minor injuries to the right eye and the neck, and an allergic reaction on the face from the powder released from the air bag. The police and the paramedics were called. Afterwards, the contact went to an Urgent Care clinic. The contact's husband drove the vehicle to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that back in 2018, she received a recall notice regarding the "Driver Frontal Air Bag Inflator ." The contact took the vehicle to the dealer, and the recall repairs were completed. The manufacturer was not made aware of the failure. The failure mileage was approximately 172,000.
NHTSA complaint #11685656 — an unverified report by a vehicle owner.
Daytona Beach, FL1 injured
AIR BAGS
I was working for Uber Eats in New Smyrna Beach, FL. The car was front parked and I reversed the car to pull out from the parking lot. I drove at 5 MPH on the parking lot ready to drive to the main road. The main road was two stop signs away. I was halfway to the first stop sign the airbag deployed all of a sudden. There was no car in front of me or behind me. But the airbag impact blew my right arm from the wrist. My right arm was numb and upper right shoulder was bruised.
NHTSA complaint #11683709 — an unverified report by a vehicle owner.
Homer, NY
AIR BAGS
The contact owns a 2011 Nissan Versa. The contact received notification of NHTSA Campaign Number: 16V349000 (Air Bags) and 17V449000 (Air Bags) and would like to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.
NHTSA complaint #11606808 — an unverified report by a vehicle owner.
at 155,000 milesPhoenix, AZ
AIR BAGS
The contact owns a 2011 Nissan Versa. The contact received notifications of NHTSA Campaign Numbers: 18V401000 (Air Bags) and 17V449000 (Air Bags); however, the dealer refused to complete the recall repairs. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that before entering the vehicle, she became aware that the driver's side air bag had deployed without impact. The contact stated that the vehicle was not involved in a crash. The contact had taken the vehicle to a dealer; however, the dealer refused to complete the recall repair because the driver's side air bag had deployed. The failure mileage was approximately 155,000. Parts distribution disconnect.
NHTSA complaint #11605845 — an unverified report by a vehicle owner.
Tracy, CACrash
AIR BAGS
On September 11th, my wife was involved in a car accident while driving her 2011 Nissan Versa. The collision resulted in the vehicle rolling over and ending up upside down. Shockingly, none of the airbags deployed during this serious incident. A family member recommended that I report this to Nissan, which I promptly did. However, their response, received last Friday, was rather concerning. According to Nissan, the airbags were not designed to deploy in the event of a rollover crash, and they suggested there was no further action to be taken on their end. Today, I consulted with an attorney's office regarding this matter, and they advised me to report the incident to the National Highway Traffic Safety Administration (NHTSA) as a crucial step. Consequently, I am submitting these details to NHTSA to ensure that this incident is properly documented and investigated. Safety is paramount, and I believe it is essential to bring attention to this situation so that appropriate actions can be taken to prevent similar incidents in the future. Thank you for your attention to this matter. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11546468 — an unverified report by a vehicle owner.
Honolulu, HI
AIR BAGS
upon startup, light illuminates for DRIVER/PASSENGER AIR BAGS OFF. This light intermittently shuts off during driving which tells me something is wrong or not stable with the air bag system even though this VIN has no unrepaired recalls.
NHTSA complaint #11492836 — an unverified report by a vehicle owner.
at 139,000 milesStamps, AR
AIR BAGS
The contact owns a 2011 Nissan Versa. The contact stated that upon starting the vehicle, the air bag warning light was illuminated. The vehicle was not taken to be diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 139,000.
NHTSA complaint #11486664 — an unverified report by a vehicle owner.
at 172,000 milesZephyrhills, FL
AIR BAGS:SIDE/WINDOW:CURTAIN
The contact owns a 2011 Nissan Versa. The contact stated that while at a stop sign, the side curtain air bags deployed inadvertently without warning. The contact was not injured. The contact did not take the vehicle to a dealer or an independent mechanic to be diagnosed or inspected. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 172,000.
NHTSA complaint #11463870 — an unverified report by a vehicle owner.
at 52,200 milesRedford, MI
AIR BAGS
The contact owns a 2011 Nissan Versa. The contact stated that the coils needed to be replaced. The air bags and check engine warning lights were illuminated. The vehicle was taken to the local dealer who diagnosed the vehicle and stated that the coils needed to be replaced. The contact repaired the vehicle himself. The driver's side air bag was repaired however, the passenger's side air bag was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 52,200.
NHTSA complaint #11461777 — an unverified report by a vehicle owner.
Bellflower, CA
AIR BAGS
I do not live in the salt snow States my coils snapped my wheel almost flew off and the dealer is very difficult
NHTSA complaint #11435700 — an unverified report by a vehicle owner.
Freeport, NY
AIR BAGS
THE HORN ,ALARM SYSTEM WAS EFFECTED THE AIR BAG LIGHT CAME BACK ON AS WELL THE HORN IS NOT WORKING OR BLOWIING THE KEYS IS NOT LOCKING THE DOOR AND NOW ROCKAWAY NISSAN WANTS ME TO REPLACE THE AIR BAG AND THE THE HORN RELAY FOR A TOTAL OF 130075 PLUS LABOR ITS NOT RIGHT I NEED SOME HELP WITH THIS IF YOU COULD SEND A RECALL FORM AGAIN TO REPLACE THE REPLACE WE ARE IN A PANDAMIC AND AM NOT WORKING PLEASE SEE WHAT YOU COULD DO TO SOLVE THIS PROBLEM
NHTSA complaint #11421539 — an unverified report by a vehicle owner.
Saint Paul, TX
AIR BAGS
2011 NISSAN VERSA. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD
NHTSA complaint #11373350 — an unverified report by a vehicle owner.
NEW Orleans, LA
AIR BAGS
I BROUGHT MY CAR BACK TO THE DEALER CAUSE THE FIX MY AIRBAG RECALL BUT WHEN I GOT MY CAR BACK MY HORN STOP WORKING IT WAS WORKING WHEN I BROUGHT IT TO THEM THEN I WENT BACK THE THIRD TIME CAUSE THE AIRBAGS LIGHT CAME BACK ON NOW THEY WANT TO CHARGE ME FOR WHAT THEY DID IM I RESPONSIBLE TO FIX MY REPAIR
NHTSA complaint #11339672 — an unverified report by a vehicle owner.
SAN Francisco, CA
AIR BAGS
GOOD DAY, I RECEIVE A LETTER FOR THE AIRBAG SAFETY RECALL ITS SAY IN THE LETTER THAT ITS FREE SERVICE FOR AIRBAG RECALL AND THERE'S FREE LOANER CAR AND TOWING. I WENT TO THE NISSAN DEALER FOR THE AIRBAG RECALL. DROP OFF MY CAR AND I ASK THE DEALER IF THERE'S A CAR FOR ME THEY SAID NO LOANER CAR .I LEAVE THE CAR THERE SO I USED UBER BECAUSE I NEED TP DROP OF MY KIDS IN THE SCHOOL. AFTER 3 HOURS THEY CALLED ME THEY SAID CAR IS READY TO PICK UP SO I WENT BACK THERE TO PICK UP THE CAR. BUT I NOTICED THE AIRBAG SIGN STILL FLASHING I ASKED THEM WHY THE AIRBAG STILL FLASHING THEY SAID THEY FIX IT ALREADY AND I TOLD THEM STILL FLASHING. I'M SCARED TO DRIVE THE CAR BECAUSE IM USING THIS CAR EVERYDAY AND I HAVE 3 KIDS MY PASSENGER. THEY SAID THERE'S NOTHING THEY CAN DO THEY WANT ME TO LEAVE THE CAR 1 DAY OR MORE 1 DAY SO THAT THEY CAN DIAGNOSE THE. I TOLD THEM IF THAT SO I NEED A LOANER CAR BUT THEY SAID THERE'S NO LOANER CAR. I DON'T HAVE A CHOICE I NEED MY CAR THIS MY ONLY TRANSPORTATION EVERYDAY.UNTIL NOW STILL FLASHING THE AIRBAG THERE'S NO SECOND OR MINUTE IM REALLY SCARED TO USE THIS CAR. WHY THEY CANT FIX THE AIRBAG . NO LOANER CAR BUT ITS SAID IN THE LETTER ITS FREE LOANER AND TOWING. PLEASE HELP ME TO FIX THIS PROBLEM.,
NHTSA complaint #11308883 — an unverified report by a vehicle owner.
at 6,800 milesNEW Orleans, LA
AIR BAGS
TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE AIR BAG SENSOR LIGHT AND OP SENSOR LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (UNKNOWN) WHO DIAGNOSED THAT THE AIR BAG SYSTEM WAS FAULTY. THE VEHICLE WAS REPAIRED BUT NO ADDITIONAL INFORMATION WAS PROVIDED BY THE CONTACT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 6,800.
NHTSA complaint #11307534 — an unverified report by a vehicle owner.
at 57,000 milesMiami, FL
AIR BAGS
TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT AT VEHICLE STARTUP, THE PASSENGER AIR BAG WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE VEHICLE WAS TOWED TO BILL SEIDLE'S NISSAN 10500 NW 12TH ST, MIAMI, FL 33172 WHERE THE VEHICLE WAS DIAGNOSED WITH AN AIR BAG SENSOR FAILURE. THE CONTACT WAS GIVEN AN ESTIMATE OF $450.00 FOR REPAIRS. THE VEHICLE WAS THEN TOWED TO AUTONATION NISSAN MIAMI 3345 SW 8TH ST, MIAMI, FL 33135 WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE CLOCK SPRING AND AIR BAG SENSOR. AN ESTIMATE OF $1,155.00 WAS PROVIDED FOR THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED HER THAT THEY WOULD COVER 60% OF THE REPAIR. UPON INVESTIGATION, THE CONTACT HAD LINKED NHTSA CAMPAIGN NUMBER: 20V008000(AIR BAGS) WITH HER FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 57,000.
NHTSA complaint #11301453 — an unverified report by a vehicle owner.
at 100,001 milesPark Forest, IL
AIR BAGS
AIRBAG INDICATOR LIGHT ON DASHBOARD. BEGAN FLASHING AT TIME OF FIRST RECALL IN REGARD TO AIR BAGS. WHEN BROUGHT IN TO NISSAN FOR AIRBAG RECALL THEY SAID IT WAS NOT RELATED.
NHTSA complaint #11299445 — an unverified report by a vehicle owner.
at 125,000 milesVirginia Beach, VACrashFire3 injured
AIR BAGS
NISSAN VEHICLE WAS ON A MAIN CITY ROAD IN MOTION AND THEN SLOWING DOWN TO TRAFFICS CHANGE IN SPEED WHEN REAR ENDED. AS SOON AS VEHICLE WAS REAR ENDED, BRAKES WERE PRESSED TO PREVENT FURTHER COLLISIONS WITH VEHICLES UP FORWARD. MY VEHICLE SEATBELTS FAILED TO RESTRAIN DRIVER AND ALL PASSENGERS WEARING THEM DURING A COLLISION. SEAT BELTS DIDN'T RETRACT UNLESS BRAKES WERE SLAMMED. TWO PASSENGERS IN THE BACK WERE CHILDREN. ONE CHILD HAD A CONVERTIBLE CAR SEAT, SAVING THEM AND FULLY RESTRAINING THEM TO SEAT. THE SECOND CHILD WAS IN A BOOSTER SEAT AND WHIPLASHED COMPLETELY FORWARD AND BACK NEARLY HITTING HEAD BEHIND DRIVERS SEAT. THE DRIVER LOCKED THEIR ARMS IN PLACE TO PREVENT HITTING THE STEERING WHEEL. THE FRONT PASSENGER, MYSELF, HIT THE AREA OF THE GLOVE COMPARTMENT AND SUFFERED A SMALL BUT DEEP GASH ON THE FOREHEAD. THIS REQUIRED SUTURES TO CLOSE WOMB UP. NO AIR BAGS DEPLOYED WHEN IMPACT TO VEHICLE WAS MADE. AIRBAGS WERE REPLACED WHEN RECALL TO VEHICLE AIRBAGS WERE MADE IN THE PAST, 2017.*DT VEHICLE HAS NOT BEEN REPAIRED. TRACKING NUMBER XXXXXXXX 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'
NHTSA complaint #11292456 — an unverified report by a vehicle owner.
at 160,000 milesSAN Antonio, TXCrash
AIR BAGS
I TOOK MY CAR IN TO NISSAN FOR RECALL THEY SUPOSEIVELY FIXED THE AIRBAG PROBLEM . SINCE THEN I HAS A SMALL FENDER BENDER. AIRBAG DID NOT POP OPEN. LAST WEEK THE CAR WAS IN AN ACCIDENT. THE FRONT WAS SEVERLY DANMAGED AND STILL AIRBAG DID NOT POP OUT. I DONT THINK IT EVER GOT FIXED!!!! MY SON COULD HAVE DIED.WHO IS RESPONSIBLE FOR THIS. I'M I COMPLAINING TO THE CORRECT PLACE???
NHTSA complaint #11291759 — an unverified report by a vehicle owner.
Naples, FL
AIR BAGS
I TOOK MY CAR TO A LOCAL NISSAN DEALERSHIP FOR AN AIRBAG RECALL ON THE DRIVER SIDE AND AFTER THE RECALL WAS SUPPOSEDLY DONE BECAUSE AFTER THIS I'M NOT EVEN POSITIVE THEY WORKED ON MY CAR FOR THAT RECALL. AFTER THE RECALL WAS DONE NOW THE CAR HORN IN MY STEERING WHEEL IS NOT WORKING WHEN IT WAS WORKING BEFORE. THE NISSAN ADVISOR SAID THAT THEY CAN'T FIX IT AND THE REASON IS BECAUSE IS AN OLD CAR. THEY WANT ME TO PAY ALMOST 700 HUNDRED DOLLARS FOR THEM TO FIX WHAT THEY RUINED. NOW I HAVE NO CAR HORN. THIS IS A SAFETY HAZARD FOR ANYONE ON THE ROAD. A CAR HORN WORKS TO ADVICE OTHER DRIVERS OF ANY HAZARD. FROM THIS HAPPENING TO ME I NOW THINK THAT THEY DIDN'T DO ANYTHING IN REGARDS TO AIRBAG RECALLS AND THAT I JUST TOOK MY CAR JUST FOR THEM TO SCAM ME SO I CAN PAY FOR A PART THAT WAS WORKING AND THAT THEY RUINED. THE NISSAN I WENT TOO IS NAPLES NISSAN IN NAPLES, FLORIDA. I ALSO HAVE CALLED NISSAN CONSUMER AFFAIRS AND THEY HAVEN'T DONE ANYTHING IN THIS MATTER I HAVE TWO CLAIM NUMBERS ALREADY I HAVE CALLED TWICE AND THERE NOT DOING ANYTHING ABOUT THIS MATTER.
NHTSA complaint #11281478 — an unverified report by a vehicle owner.
at 140,543 milesCampbell, CA
AIR BAGS
TAKATA RECALL I TOOK MY NISSAN TO THE DEALER FOR THE AIR BAG RECALL 2-3 TIMES. THEY REPLACED THE AIRBAGS BUT NOW THE AIRBAG LIGHT ON THE DASHBOARD FLASHES. THEY TOLD ME I HAVE TO PAY TO FIX IT NOW ABOUT $800. WHAT SHOULD I DO?
NHTSA complaint #11233481 — an unverified report by a vehicle owner.
at 140,000 milesFresno, CA
AIR BAGS
I TOOK MY CAR TO LITHIA NISSAN OF FRESNO, FOR A RECALL ON THE AIR BAGS , SINCE PERFORMING AIR BAG RECALL, AIR BAG LIGHT CAME ON , NOW IM STUCK WITH THE AIRBAG LIGHT ON, THEY DON T WANT TO FIX IT, I,M WORRIED THAT I CAN HAVE A SAFETY ISSUE LATER ON IN CASE OF AN ACCIDENT
NHTSA complaint #11222417 — an unverified report by a vehicle owner.
at 53,000 milesCheektowaga, NY
AIR BAGS
TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS ENGAGED IN PARK WITH THE DRIVER SIDE SEAT OCCUPIED, ALL THE AIR BAGS LOCATED ON THE PASSENGER SIDE DEPLOYED. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS TAKEN TO WEST HERR NISSAN (3580 SOUTHWESTERN BLVD, ORCHARD PARK, NY 14127, 716-508-4740) WHERE THE CONTACT WAS INFORMED THAT THEY WOULD NOT BE ABLE TO WORK ON THE VEHICLE UNTIL THEY GET APPROVAL FROM THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT SHE CAN DRIVE AROUND WITH THE DEPLOYED AIR BAGS UNTIL THE INVESTIGATION WAS COMPLETED. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000.
NHTSA complaint #11206526 — an unverified report by a vehicle owner.
at 129,000 milesProvidence, RI
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO BALISE NISSAN OF WARWICK (LOCATED AT 1350 POST RD, WARWICK, RI 02888, (401) 352-5908), BUT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 129,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #11196986 — an unverified report by a vehicle owner.
Austin, TX
AIR BAGS
TAKATA RECALL
NHTSA complaint #11119446 — an unverified report by a vehicle owner.
Riverside, CA
AIR BAGS
I RECEIVED NOTICE THAT MY CAR HAS A RECALL ON THE AIR BAGS
NHTSA complaint #11114602 — an unverified report by a vehicle owner.
at 64,000 milesDEL RAY Beach, FL
AIR BAGS
TAKATA RECALL BOTH AIR BAG LITES WENT ON IN CAR FIRST RECALL PASSENGER SIDE AIR BAG DEALER FIXED LITE STILL ON FOR DRIVERS SIDE ANOTHER RECAL DEALER FIXED INFLATOR LITE STILL ON DRIVERS AIR BAG AND NO HORN THIS IS STILL HAPPENING DEALER SAYS OK I AM STILL AFRAID TO DRIVE THE CAR MIGHT EXPLODE THIS IS CONSTANT
NHTSA complaint #11113268 — an unverified report by a vehicle owner.
Mayfield, PA
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V401000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (TOM HESSER NISSAN, 900 HARRY P O'NEILL HWY, DUNMORE, PA 18512, 1-570-558-2000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED AND COULD NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11113096 — an unverified report by a vehicle owner.
Chicago, IL
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE A REPAIR APPOINTMENT FOR AN UNKNOWN AIR BAG RECALL. THE DEALER (WESTERN AVENUE NISSAN, 7410 S WESTERN AVE, CHICAGO, IL 60636, 773-776-8200) INDICATED THAT THE PART MAY BECOME AVAILABLE BY MID-SPRING OF 2018. THE DEALER ALSO STATED THAT THE CONTACT WAITED TOO LONG TO REQUEST THE APPROVAL OF A LOANER VEHICLE FROM THE MANUFACTURER. THE MANUFACTURER STATED THAT THEY EXPEDITED SHIPPING THE PART TO THE DEALER MONTHS AGO; HOWEVER, NO PART WAS AVAILABLE WHEN THE CONTACT CALLED BEFORE AND AFTER THE SPRING OF 2018. THE AIR BAG RECALL REPAIR WAS COMPLETED MONTHS AFTER THE CONTACT WAITED FOR THE PART. SHORTLY AFTER THE DEALER'S RECALL REPAIR, THE AIR BAG INDICATOR ILLUMINATED. THE CONTACT STATED THAT HE WOULD TAKE THE VEHICLE BACK TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING. THE MANUFACTURER WAS CONTACTED AGAIN TO ADDRESS THE DEALER'S REPAIRS. THE VIN, FAILURE MILEAGE, AND RECALL INFORMATION WERE UNKNOWN.
NHTSA complaint #11112408 — an unverified report by a vehicle owner.