483 of the 4,513 complaints filed about the Nissan Versa are about the suspension — 11% of everything owners reported. The worst model year for it is 2009.
483
Complaints
11%
Share of all complaints
12
Crashes
2
Fires
SUSPENSION
Driving home heard loud metallic sounding”pop” sound at entering driveway in reverse. Found broken spring piece in driveway.
NHTSA complaint #11751799 — an unverified report by a vehicle owner.
SUSPENSION
Brake Caliper because stuck or seized mid driving making braking unsafe or near impossible.
NHTSA complaint #11730244 — an unverified report by a vehicle owner.
SUSPENSION
The contact owns a 2009 Nissan Versa. The contact stated that while driving out of a parking lot at 10 MPH, the front end of the vehicle made an abnormally loud sound, and the contact noticed a strong rubber odor. The contact inspected underneath the vehicle and became aware that a part had fractured underneath the vehicle. The contact was able to reverse into the parking space. Several independent mechanics were contacted and advised that the failure might be related to the front coil springs corrosion and associated the failure with NHTSA Campaign Number: 15V573000 (Suspension); however, the VIN was not included in the recall. The contact stated that even though the vehicle was not registered in the States listed in the recall, the vehicle had been driven in one of the States listed while the contact was in school. The vehicle was not diagnosed or repaired. The failure mileage was approximately 80,000.
NHTSA complaint #11718539 — an unverified report by a vehicle owner.
SUSPENSION
We have had this car since 2017 and in that time the bearings have had to be replaced 3 times and about to be a 4th. Considering that your tire can come completely off while driving shouldn’t this be a recall? 1st replacement was in 2018
NHTSA complaint #11718233 — an unverified report by a vehicle owner.
SUSPENSION
My 2021 Nissan Versa was struck at high speed while parked and required extensive repairs that exceeded the vehicle’s value. After the repairs, the transmission began acting erratically. The car shudders, hesitates, and feels unstable while driving. Acceleration is unpredictable and the vehicle does not feel safe or reliable. These issues were not present before the collision and have continued to worsen. I have children and do not feel it is safe to operate this vehicle, so it is currently parked.
NHTSA complaint #11714561 — an unverified report by a vehicle owner.
SUSPENSION
There has been a popping and creaking noise when turning the wheel at low speeds to the left, the passenger side of the car has now dropped and the spring, struts and mounts have to be replaced. The same issue that these make and models were recalled for, yet the vin does not have any recalls.
NHTSA complaint #11687491 — an unverified report by a vehicle owner.
SUSPENSION
Good afternoon This is [XXX] The car wholesale auto Naugatuck CT number We got a Nissan versa 2020 picked it up on [XXX] the car is having same issues twice it is drifting to one side mostly when braking I first got it fixed myself with new control arm in the front because the car was favoring the the passenger side and wheels would get locked we got it fixed form the dealership first then the bolts came off three weeks later the tire got dislodged we had it fixed again they extended the warranty but same problem show up again it’s safety issue seems the car was In an accident on passenger side which damage the wheel rod which is wearing out the bolts and joint in the control arm and the steering and suspension. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11668222 — an unverified report by a vehicle owner.
SUSPENSION
Rod, piston breaks and punctures tire after losing ability to steer, accelerate, brake. MANUFACTURER DEFECT/RECALL on stated parts not revealed until after car crashed. No test drive given. Car began experiencing horrible loud banging noise immediately after leaving dealership. WAS NOT OFFERED TO TEST DRIVE. Took to dealer next day to check problem (noise) and was told NOTHING IS WRONG after taking to dealer. On way home, experienced erratic steering, unable to keep stable on highway. Rounded corner and the automobile completely failed to steer, brake, tire punctured by rod come to find out, a known defect straight from manufacturer was problem. No apology. Dealer will not take back NEW vehicle despite customer fears, claims to have fixed problem but not the body of vehicle stating customer had to go elsewhere to fix body with NO OFFER OF REIMBURSEMENT FOR BODY WORK. No apologies for customer nearly escaping what could have easily been death as result of manufacturer defect. Purchased vehicle first without knowing of recall on part(s), was not informed of defect and if test drive was given, car would not have been taken by customer.
NHTSA complaint #11653227 — an unverified report by a vehicle owner.
SUSPENSION
BOTH front coil springs suddenly without warning broke while driving collapsing the front end of the vehicle creating difficulty in steering and handling. Although this year/model are the subject of a front coil spring recall this vin does not qualify.
NHTSA complaint #11647117 — an unverified report by a vehicle owner.
SUSPENSION
On 7-25-23, my wife and I were riding in our 2011 Nissan Versa locally and noticed a banging noise coming from the front end of the car, especially when hitting bumps or uneven payment. When we parked the car at home, I noticed a small piece of metal shaped like a coil spring on the road where we usually park. I phoned our mechanic at Ryan Automotive Goodyear in Moon Twp and asked him if he had time today to see where the banging noise was coming from. We arrived at Ryan Automotive around 3pm. Our mechanic [XXX] said that the front coil spring has broken and the top engine mount needs to be replaced as well. There was a recall on the front coil springs back in 2015 that I had done at West Hills Nissan in Moon Twp, which was sold to #1 Cochran Nissan. Cochran Nissan has no record of my car being serviced at West Hills Nissan along with the recall work. I am wondering if West Hills Nissan ever replaced the coil springs or did they use the recalled coil springs for the replacement. I am trying to find out if the front coil spring recall can still be honored at a local Nissan Dealer. When I searched for official Nissan recall centers near me, #1 Cochran Nissan does not come up. As you know, a broken coil spring can easily fall below the strut and slice the sidewall on your tire in the blink of an eye, especially on the highway. This is a dangerous situation, so I would like to get the recall on the front coil springs done at a local Nissan dealer, otherwise I will consider trading the car in toward a newer car. Sincerely, [XXX] [XXX] mobile and [XXX] . [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11534476 — an unverified report by a vehicle owner.
SUSPENSION
The contact owns a 2011 Nissan Versa. The contact stated while driving 35 MPH and going over a pothole, the vehicle began to drift to the left. The contact stated no warning light was illuminated. The contact continued to experience the failure. The contact called the local dealer and made them aware of the failure. The contact took the vehicle to an independent mechanic and was informed that the coil springs needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 164,000.
NHTSA complaint #11466715 — an unverified report by a vehicle owner.
SUSPENSION
The contact owns a 2011 Nissan Versa. The contact stated while starting the vehicle, there was an abnormal sound while turning the steering wheel. There were no warning lights illuminated. The vehicle was taken to the local dealer who diagnosed the failure with the coil springs. The vehicle was not repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 15V573000 (Suspension) for which the VIN was included. The approximate failure mileage was 200,000.
NHTSA complaint #11466282 — an unverified report by a vehicle owner.
SUSPENSION
my car is 7 years old but has only 57,000 miles on it. i had an older car so used that most of the time and saved this car. i have had endless problems with this car with its electrical system, the headlights go out all of the time and now the undercarriage is costing me alot of repair costs. dont know if i am being ripped off because i am a female senior citizen or the car is really fallingj apart at 57,000 miles. i paid well over $600 for repairs on exhaust system. now they tell me i owe almost $2,000 for repairs on something called abushing and a control arm and if i dont fix it the car will fall apart into two pieces. i have no way to get under the car for this kind of thing. i can so easily be ripped off. i need help. does the govt ever give any help to people. i need help b adly becuase i am so vulnerable tocrooked dealerships wanting to make money in this bad economy. pllease help me.https://mail.google.com/mail/u/0/#inbox/FMfcgzGllMLMMCnCVlTQDxQldZvZzwhN?projector=1&messagePartId=0.1
NHTSA complaint #11443313 — an unverified report by a vehicle owner.
SUSPENSION
There is a safety recall campaign for the front coil springs breaking for all Nissan Versas registered in "salt states" The car is registered in a "salt state" and the the front coil has snapped. For a reason that neither corporate Nissan nor the local Nissan service center can explain, this car is excluded from repair.
NHTSA complaint #11443123 — an unverified report by a vehicle owner.
SUSPENSION
the undercarriage of my car seems to be falling into pieces. the car has only 57,000 miles on it. it has sat in my driveway for 7 years because i had another nissan, my sentra, which i had for l5 years and it never had undercarriage issues. and i never had all these issues with my sentra that i am having with this versa now that i am free to drive it since i got rid of my sentra after l5 years. the dealer says power control arms pressure forceing grees to be released. and heat shield, repair heat shield ripped off bolts and causing rattling under vehicle. i just paid a $600 bill to that same dealer for that same areas of work not that long ago. why is my nissan falling apart. i had a sentra i had for l5 years and never had trouble with the undercarriage like this. i cant afford these big repair bills. the milage is very low for all these things to go wrong when i never had them go wrong on the sentra for l5 years. did ghosn steal money from versa?
NHTSA complaint #11442302 — an unverified report by a vehicle owner.
SUSPENSION
I do not live in the salt snow States my coils snapped my wheel almost flew off and the dealer is very difficult
NHTSA complaint #11435700 — an unverified report by a vehicle owner.
SUSPENSION
I found a piece of a broken coil spring in my driveway (where multiple cars are parked) in NJ. A quick visual inspection of all the vehicles typically parked near that area did not show any sitting uneven or any obvious evidence of any with problems. A few weeks later, after driving approx 1000 miles on my nissan, I noticed that the front suspension seemed shorter and quicker to bottom-out. This was obvious when rolling over speed humps. Another, more in-depth inspection of the front springs revealed an unseated spring on the left front. The spring appears to have slipped off or through the bottom cup and is not centered on the strut. After looking the vehicle up on NHTSA site this appears to be related to Manufacturer Recall NumberPM565. The NJ vehicle is currently in NC. I plan to take it to a Nissan dealer to have the recall work performed.
NHTSA complaint #11429816 — an unverified report by a vehicle owner.
SUSPENSION
ON 06-23-21 my car left me stranded on the side of the road the CVT transmission wen out . I was never contacted or called or received any mail whatsoever now Nissan says that i am out of luck and good luck I am out of a car that was giving me problems for over 2 years they refuse to help or do anything about the BAD transmission
NHTSA complaint #11422822 — an unverified report by a vehicle owner.
SUSPENSION
The contact owns a 2011 Nissan Versa. The contact stated while driving 40 MPH, the accelerator pedal was depressed however, the vehicle hesitated. The contact felt the hesitation coming from the front passenger side of the vehicle as the low tire pressure warning light illuminated on the instrument panel. The contact pulled over and saw that the front passenger’s side tire was completely flat and torn all the way around. The contact called roadside assistance and a spare tire was placed on the vehicle. The contact then drove to a dealer and was informed that the front passenger’s side coil spring fractured, which caused the puncture and damage to the tire. The dealer replaced the front driver’s and passenger’s side coil springs along with the tire. After the repair, the contact discovered NHTSA Campaign Number: 15V573000 (Suspension) which he linked to the failure. The manufacturer was notified of the recall and informed him that the Vin was not included in the recall. The vehicle was repaired. The failure mileage was approximately 188,000. The tire puncture caused the tire to burst, resulting in loss of control of the vehicle. The puncture was more like a shredding of the entire circumference.
NHTSA complaint #11420180 — an unverified report by a vehicle owner.
SUSPENSION
MY SPRING BROKE WHILE PULLING INTO A TIRE SHOP AND WENT FLYING ACROSS A PARKING LOT, LEAVING PART OF THE BROKEN SPRING STUCK IN THE CRADLE.
NHTSA complaint #11405878 — an unverified report by a vehicle owner.