Owners have filed 615 complaints
about the 2009 Nissan Versa with NHTSA between 2008 and 2026.
The largest single group is the suspension.
Across this model's run it ranks 5 of 19 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Nissan Versa. 50 means typical for this
model; 100 means roughly double.
Severity — 49
9.4% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 46
27% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Pressure Monitoring AND Regulating Systems
1025.6%
Body
717.9%
Manifold/Header/Muffler/Tail Pipe
717.9%
Coil Springs
512.8%
Underbody Shields
37.7%
Horn
37.7%
Instrument Cluster/Panel
25.1%
Rear
25.1%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
173.8%
1,000 – 9,999 miles
296.6%
10,000 – 24,999 miles
368.1%
25,000 – 49,999 miles
8318.8%
50,000 – 74,999 miles
12027.1%
75,000 – 99,999 miles
7717.4%
100,000 – 149,999 miles
6715.2%
150,000+ miles
132.9%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Aug 2008peak 27Jul 2026
NHTSA investigations into the 2009 Nissan Versa
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...
PE15019Opened 13 May 2015Closed 2 Oct 2015SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
Front Coil Spring Fracture
In a letter dated September 10,2015, Nissan North America,Inc. (Nissan) notified the National Highway Traffic Safety Administration (NHTSA) of a safety defect that may result in coil spring fracture in approximately 218,019 model year (MY) 2007 through 2012 Nissan Versa vehiclesproduced from May 8, 2006 through November12, 2012 and originally sold or ever registered in the following 22 states and the District of Columbia: Connecticut, Delaware, Iowa, Illinois, Indiana, Kentucky Massachusetts, Maine, Maryland, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvani...
Recalls on the 2009 Nissan Versa
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
22E066000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Nissan North America, Inc. (Nissan) is recalling certain air bag inflator replacement service parts that may have been installed as part of a theft or collision repair. The parts include certain passenger-side air bag inflators designed to fit Infiniti 2002-2003 QX4, 2006-2010 M35 and M45; Nissan 2001-2003 Maxima, 2002-2006 Sentra, and both driver and passenger-side inflators designed to fit 2007-2012 Versa Sedan and Versa Hatchback vehicles. Please see Nissan's recall report for the specific part numbers. These replacement inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
20V008000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Nissan North America, Inc. (Nissan) is recalling certain 2001-2003 Maxima, 2002-2006 Sentra, 2002-2004 Pathfinder, 2007-2011 Versa Sedan and Versa Hatchback, 2001-2004 Infiniti I30 and I35, 2002-2003 Inifiniti QX4, 2003-2008 Infiniti FX35 and FX45 and 2006-2010 M35 and M45 vehicles. The vehicles are equipped with non-desiccated, frontal passenger air bag inflators containing phase stabilized ammonium nitrate (PSAN) propellant that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
18V044000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Nissan North America, Inc. (Nissan) is recalling certain 2009-2012 Versa Hatchback, and 2009-2011 Versa Sedan vehicles ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Nissan is recalling certain 2009-2010 Versa Hatchback, and Versa Sedan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Nissan is also recalling certain 2009 Versa Hatchback and Versa Sedan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator ma
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
17V449000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Nissan North America, Inc. (Nissan) is recalling certain 2007-2011 Versa Sedan and 2007-2012 Versa Hatchback vehicles. The affected vehicles have a driver frontal air bag inflator that may rupture due to propellant degradation occurring after long-term exposure to moderate absolute humidity, temperatures, and temperature cycling.
Risk: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
17V028000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Nissan North America, Inc. (Nissan) is recalling certain 2012 Nissan Versa hatchbacks originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands, or "Zone A". Additionally, if not included in "Zone A" above, Nissan is recalling certain 2009-2010 Infiniti M35 and M45 and 2009 Nissan Versa sedans and hatchbacks originally sold, or ever registered, in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B". Additionally, if not included in "Zone A" or "Zone B" above, Nissan is recalling certain 2005-2008 Infiniti FX35 and FX45, 2006-2010 Infiniti M35 and M45, and 2007-2008 Nissan Versa vehicles originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Was
Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
16V349000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Nissan North America, Inc. (Nissan) is recalling certain model year 2003-2008 Infiniti FX35 and FX45, 2003-2004 Infiniti I35, 2006-2010 Infiniti M35 and M45, and 2007-2011 Nissan Versa vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Nissan is recalling certain model year 2005-2008 Infiniti FX35 and FX45, 2003-2004 Infiniti I35, 2006-2008 Infiniti M35 and M45, and 2007-2008 Nissan Versa vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Nissan is recalling certain model year 2003-2004 Infiniti I35 vehicles originally sold, or registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Mon
Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
15V573000
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
Nissan (Nissan North America, Inc.) is recalling certain model year 2007-2012 Nissan Versa vehicles manufactured May 8, 2006, to November 12, 2012, that were sold or ever registered in the District of Columbia, Connecticut, Delaware, Iowa, Illinois, Indiana, Kentucky, Massachusetts, Maine, Maryland, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia and Wisconsin. Road salt may corrode the front coil springs, possibly resulting in the coil springs fracturing.
Risk: If a front coil spring fractures, it may contact the tire, possibly puncturing it, increasing the risk of a crash.
NISSAN IS RECALLING CERTAIN VEHICLES THAT WERE EQUIPPED WITH A GARMIN NUVI MODEL 750 NAVIGATION SYSTEM. THE BATTERIES CONTAINED IN THE AFFECTED GPS UNITS CAN OVERHEAT.
Risk: OVERHEATED BATTERIES COULD RESULT IN A FIRE.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 201802127,491 units in Canada
Airbag
On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propellant contained in the passenger frontal airbag. This could cause the airbag to deploy with more force than normal. As a result, if the vehicle were involved in a collision that warrants airbag deployment, fragments could be propelled toward vehicle occupants, and the airbag assembly could be damaged, preventing proper function. These issues could increase the risk of injury. Correction: Dealers will replace the passenger frontal airbag module. Note: Canadian climate results in the propellant degrading slowly. The recall is being conducted as a precaution to address future risk, and is expected to replace airbag inflators before their function would be affected.
Recall 2017356111,411 units in Canada
Airbag
On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propellant contained in the driver frontal airbag. This could cause the airbag to deploy with more force than normal. As a result, if the vehicle were involved in a collision that warrants airbag deployment, fragments could be propelled toward vehicle occupants, and the airbag assembly could be damaged, preventing proper function. These issues could increase the risk of injury. Correction: Dealers will replace the driver frontal airbag inflator. Note: Canadian climate results in the propellant degrading slowly. The recall is being conducted as a precaution to address future risk, and is expected to replace airbag inflators before their function would be affected. Additional Note: This campaign affects 2007-2012 Versa hatchback models and 2007-2011 Versa sedan models. The 2012 model year Nissan Versa sedan is not involved.
Recall 2015402110,604 units in Canada
Suspension
On certain vehicles, the front suspension coil springs may have been manufactured with an inadequate phosphorous coating, and/or could have low residual stress in the springs. This inadequate coating could lead to cracking due to coil-to-coil contact when the spring is compressed, which would allow the spring to be more susceptible to corrosion. In some instances coil spring breakage could occur. If ignored, broken front coil spring could damage the front tires and cause rapid air loss and/or tire failure, which could affect the driver's ability to bring the vehicle to a controlled stop, increasing the risk of a crash causing injury and/or property damage. Correction: Dealers will replace both front coil springs.
Recall 201043473,697 units in Canada
Lights And Instruments
On certain vehicles, the relays in the daytime running light (DRL) circuit could have become contaminated with silicon during the assembly process. This could, in some circumstances, cause one or both of the relays to stop functioning, which would cause one or both of the daytime running lights not to illuminate automatically when the vehicle is driven. Should this condition occur, the lack of DRL function may render the vehicle less visible to other motorists and pedestrians, possibly resulting in a vehicle crash. Correction: Dealers will replace the relays for the daytime running lights circuit.
Reports where the owner recorded a crash, a fire, an injury or a death.
Genoa, WICrash
AIR BAGS
Airbags failed to deploy in an accident at 55 mph.
NHTSA complaint #11450470 — an unverified report by a vehicle owner.
at 10 milesSebastien, FLFire
AIR BAGS
BEFORE WE CAN GET THE CAR FIXED WHILE THE AIRBAG RECALL WAS IN EFFECT, WHILE DRIVING THE CAR CAUGHT ON FIRE.
NHTSA complaint #11414208 — an unverified report by a vehicle owner.
at 10 milesSebastien, FLFire
UNKNOWN OR OTHER
BEFORE WE CAN GET THE CAR FIXED WHILE THE AIRBAG RECALL WAS IN EFFECT, WHILE DRIVING THE CAR CAUGHT ON FIRE.
NHTSA complaint #11414208 — an unverified report by a vehicle owner.
at 10 milesSebastien, FLFire
ENGINE
BEFORE WE CAN GET THE CAR FIXED WHILE THE AIRBAG RECALL WAS IN EFFECT, WHILE DRIVING THE CAR CAUGHT ON FIRE.
NHTSA complaint #11414208 — an unverified report by a vehicle owner.
Sacramento, CACrash1 injured
SEAT BELTS
I WAS INVOLVED IN A AUTO ACCIDENT , AIR BAGS DIDN'T DEPLOY AND SEAT POPPED OFF & STARTED SMOKING .
NHTSA complaint #11348583 — an unverified report by a vehicle owner.
Sacramento, CACrash1 injured
AIR BAGS
I WAS INVOLVED IN A AUTO ACCIDENT , AIR BAGS DIDN'T DEPLOY AND SEAT POPPED OFF & STARTED SMOKING .
NHTSA complaint #11348583 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 160,000 milesNew Orleans, LA
AIR BAGS
The contact owns a 2009 Nissan Versa. The contact stated that while driving 3 MPH, the front driver’s side air bag unexpectedly deployed. The contact was left with a bruised face and a nosebleed from the air bag deployment. The contact used tissues to stop the nosebleed, but no medical attention was sought. The contact stated that after the failure, while starting the vehicle, the horn would activate unless the brake pedal was depressed. The contact associated the failure with NHTSA Campaign Number: 16V349000 (Air Bags). The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.
NHTSA complaint #11753007 — an unverified report by a vehicle owner.
at 80,000 milesPullman, WA
SUSPENSION
The contact owns a 2009 Nissan Versa. The contact stated that while driving out of a parking lot at 10 MPH, the front end of the vehicle made an abnormally loud sound, and the contact noticed a strong rubber odor. The contact inspected underneath the vehicle and became aware that a part had fractured underneath the vehicle. The contact was able to reverse into the parking space. Several independent mechanics were contacted and advised that the failure might be related to the front coil springs corrosion and associated the failure with NHTSA Campaign Number: 15V573000 (Suspension); however, the VIN was not included in the recall. The contact stated that even though the vehicle was not registered in the States listed in the recall, the vehicle had been driven in one of the States listed while the contact was in school. The vehicle was not diagnosed or repaired. The failure mileage was approximately 80,000.
NHTSA complaint #11718539 — an unverified report by a vehicle owner.
at 146,000 milesFort Lauderdale, FL
AIR BAGS
The contact owns a 2009 Nissan Versa. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the driver’s air bag module had failed and needed to be replaced. The vehicle was not repaired, and the contact was referred to a dealer and to the NHTSA Hotline for further assistance. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 146,000.
NHTSA complaint #11705347 — an unverified report by a vehicle owner.
Brawley, CA
AIR BAGS
dealership nissan would not closed recall campaign on my crs repairs done already
NHTSA complaint #11655436 — an unverified report by a vehicle owner.
Webster City, IA
STEERING
See attached document for complaint.
NHTSA complaint #11618013 — an unverified report by a vehicle owner.
Webster City, IA
ELECTRICAL SYSTEM:WIRING
See attached document for complaint.
NHTSA complaint #11618013 — an unverified report by a vehicle owner.
at 299,000 milesWest Windsor, NJ
AIR BAGS
The contact owns a 2009 Nissan Versa. The contact stated while driving at an undisclosed speed, the driver's and passenger's side air bag warning lights illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the driver's side air bag. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22E066000 (Air Bags), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 299,000.
NHTSA complaint #11591540 — an unverified report by a vehicle owner.
at 96,632 milesBushnell, FL
VISIBILITY
The contact owns a 2009 Nissan Versa. The contact stated that the alarm erroneously activated. The contact clicked on the key fob to disarm the alarm however, the alarm failed to turn off. The contact walked outside to the vehicle and noticed that the rear driver’s side window had shattered without impact. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 96,632.
NHTSA complaint #11543208 — an unverified report by a vehicle owner.
El Segundo, CA
AIR BAGS
Indicator light appeared week of March 19, 2023. Took vehicle to the dealership March 24, 2023, and after a $225 diagnostic was told, “90626 FOUND DTC B1054. CUSTOMER NEEDS AIRBAG AND THE MODULE” (from invoice). Parts need to be ordered and will cost ~$1,000 less the diagnostic. Concerned about how a safety feature no longer functioning properly and needing replacement is the responsibility of the customer for an amount of this size.
NHTSA complaint #11513745 — an unverified report by a vehicle owner.
Shakopee, MN
POWER TRAIN
Transmission failure as not changing gears, not starting driving when accelerator push down, shaking.
NHTSA complaint #11461833 — an unverified report by a vehicle owner.
Genoa, WICrash
AIR BAGS
Airbags failed to deploy in an accident at 55 mph.
NHTSA complaint #11450470 — an unverified report by a vehicle owner.
Vidalia, LA
POWER TRAIN
Unknown transmission make a real bad noise and now not move only in reverse
NHTSA complaint #11443189 — an unverified report by a vehicle owner.
Dublin, OH
SUSPENSION
There is a safety recall campaign for the front coil springs breaking for all Nissan Versas registered in "salt states" The car is registered in a "salt state" and the the front coil has snapped. For a reason that neither corporate Nissan nor the local Nissan service center can explain, this car is excluded from repair.
NHTSA complaint #11443123 — an unverified report by a vehicle owner.
Tampa, FL
POWER TRAIN
Jatco Cvt transmission failed at 70,200 miles. Bearings burned out, engine roaring, then sudden deceleration and acceleration.
NHTSA complaint #11430711 — an unverified report by a vehicle owner.
NEW Port Richey, FL
AIR BAGS
Airbag inflator recall was repaired but the airbag light on the dash did not go off or clear, further diagnostic tool showed airbag sensor was flashing and broken clock spring was listed on diagnostic sheet. Nissan dealership did not repair the airbag sensor or change or fix clock spring therefore still being a safety hazard during deployment, which can lead to metal fragments breaking and bursting thru causing possible threat by shooting metal fragments to car occupants. Nissan airbag recalled the inflator for the specific reason of repairing it completely free of possible injury from metal fragments breaking during deployment and Nissan did not repair it. The recall states dealership is not to release vehicle until successful inspection. It is not repaired and still poses the same threat the recall states. It's now reported as fixed to manufacture, stating zero recalls. The 97.7 million dollar lawsuit Amended requirements Sept 2017 for dealership to repair to full inspection regulations. Dealership should fix the clock spring free because it directly impacts deployment of airbag and inflators. It's been a little over 30 days since recall repair, how can I get help making Nissan dealership responsible to replace clock spring?
NHTSA complaint #11429380 — an unverified report by a vehicle owner.
Mendon, OH
VEHICLE SPEED CONTROL
Throttle is impaired; P2138 very dangerous when accelerating across traffic and suddenly there is only partial throttle command. This now has happened twice.
NHTSA complaint #11426539 — an unverified report by a vehicle owner.
at 10 milesSebastien, FLFire
AIR BAGS
BEFORE WE CAN GET THE CAR FIXED WHILE THE AIRBAG RECALL WAS IN EFFECT, WHILE DRIVING THE CAR CAUGHT ON FIRE.
NHTSA complaint #11414208 — an unverified report by a vehicle owner.
at 10 milesSebastien, FLFire
UNKNOWN OR OTHER
BEFORE WE CAN GET THE CAR FIXED WHILE THE AIRBAG RECALL WAS IN EFFECT, WHILE DRIVING THE CAR CAUGHT ON FIRE.
NHTSA complaint #11414208 — an unverified report by a vehicle owner.
at 10 milesSebastien, FLFire
ENGINE
BEFORE WE CAN GET THE CAR FIXED WHILE THE AIRBAG RECALL WAS IN EFFECT, WHILE DRIVING THE CAR CAUGHT ON FIRE.
NHTSA complaint #11414208 — an unverified report by a vehicle owner.
at 189,600 milesMorganton, NC
SUSPENSION
MY SPRING BROKE WHILE PULLING INTO A TIRE SHOP AND WENT FLYING ACROSS A PARKING LOT, LEAVING PART OF THE BROKEN SPRING STUCK IN THE CRADLE.
NHTSA complaint #11405878 — an unverified report by a vehicle owner.
at 160,000 milesWest Chester, OH
SUSPENSION
REPLACING THE EXHAUST THE REAR SPRINGS WERE BROKEN TO THE POINT THE INSULATORS FELL OUT . THE SPRINGS ON BOTH THE REAR OF THE VEHICLE WERE BREAKING. THERE WASN'T ANY SIGNIFICANT RUST ON THE SPRINGS THERE WAS A RECALL ON THE FRONT WHICH WAS DONE. THE INSULATORS MISSING MAKES A METAL TO METAL CONTACT WHICH WOULD MAKE IT WEAR OUT FASTER AND MORE PRONE TO RUST. WHY ARE THE SPRINGS BREAKING?
NHTSA complaint #11384640 — an unverified report by a vehicle owner.
at 143,000 milesLytle, TX
AIR BAGS
DEFECTIVE AIR BAGS
NHTSA complaint #11382838 — an unverified report by a vehicle owner.
at 107,850 milesSAN Francisco, CA
SUSPENSION
FRONT COIL SPRING BROKE WHILE DRIVING
NHTSA complaint #11365024 — an unverified report by a vehicle owner.
at 108,000 milesHenrico, VA
AIR BAGS
TL* THE CONTACT OWNS A 2009 NISSAN VERSA. THE CONTACT STATED THAT HER GRANDDAUGHTER PLACED HER BACK PACK ON THE PASSENGER'S SIDE SEAT. UPON CLOSING THE PASSENGER'S SIDE DOOR, THE PASSENGER'S SIDE AIR BAG DEPLOYED WITHOUT WARNING. THE CONTACT'S GRANDDAUGHTER DROVE THE VEHICLE TO THE CONTACT'S HOME. UPON INSPECTION OF THE VEHICLE, THE CONTACT OBSERVED THAT THE ENTIRE PASSENGER SEAT WAS SPLIT OPEN. ALSO, THE FRAME ON THE PASSENGER SIDE WINDOW WAS COMPLETELY DETACHED DUE TO THE FAILURE. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS PROVIDED A CLAIM NUMBER AND WAS INFORMED THAT THE MATTER WOULD BE INVESTIGATED BY THE CLAIMS DEPARTMENT. THE CONTACT THEN RECEIVED A PHONE CALL FROM THE MANUFACTURER WHO INFORMED HER THAT THEY WOULD CONTACT AN INSPECTOR TO INVESTIGATE THE FAILURE. THE CONTACT WAS INSTRUCTED TO TAKE THE VEHICLE TO NISSAN OF RICHMOND (11401 W BROAD ST, HENRICO, VA 23233) ONCE AN INSPECTOR WAS FOUND. LATER, AN INSPECTOR CONTACTED HER AND SHE DROVE THE VEHICLE TO THE DESIGNATED DEALER. AFTER THE INSPECTION, THE INSPECTOR INFORMED HER THAT THE FINDINGS WOULD BE SUBMITTED TO THE CLAIMS DEPARTMENT. THE CONTACT HAD YET TO HEAR FROM ANYONE AT NISSAN IN REGARDS TO THE INVESTIGATION. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.*DT
NHTSA complaint #11354917 — an unverified report by a vehicle owner.
Sacramento, CACrash1 injured
SEAT BELTS
I WAS INVOLVED IN A AUTO ACCIDENT , AIR BAGS DIDN'T DEPLOY AND SEAT POPPED OFF & STARTED SMOKING .
NHTSA complaint #11348583 — an unverified report by a vehicle owner.